Security Officers – Powered by Technology!

Our client is looking for dynamic and tech-savvy Security Officers to join their team and redefine the future of security. If you’re ready to combine your passion for safety with cutting-edge technology, this is the opportunity for you!

What Sets Us Apart?

• Cutting-Edge Technology: Say goodbye to manual tasks—our advanced systems streamline security operations.
• Real-Time Data Insights: Stay informed and proactive with instant access to critical data.
• Smart Collaboration: Experience seamless synergy between humans and technology for optimal efficiency.

What You’ll Do

• Monitor advanced tech-driven security systems.
• Respond swiftly to alerts and emergencies using real-time data.
• Collaborate with technology platforms to ensure a safe environment.
• Handle situations with professionalism and precision.

Why Join Us?

✅ Tech-Driven Efficiency: Focus on impactful work with fewer repetitive tasks.
✅ Training in Advanced Tools: Master the latest security technologies with our support.
✅ Career Growth: Thrive in a future-focused environment with growth opportunities.
✅ Supportive Team Culture: Work with a team that values innovation and excellence.

Who We’re Looking For

• Passionate about security and technology.
• Proactive, detail-oriented, and adaptable to innovative solutions.
• PLRD License: Candidates must possess a valid Police Licensing & Regulatory Department (PLRD) license to qualify.
• Strong communication skills and a collaborative mindset.
• Previous security experience is a plus, but not required—we’ll train motivated individuals!

Apply Now

Send your resume and take the first step toward joining a team that’s revolutionizing security.

Note: Only shortlisted candidates will be contacted.

Redefining Security Through Innovation.

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89500081

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Role and Responsibilities

1. To ensure the overall cleanliness and tidiness of the guest rooms and public areas to ensure a welcoming hospitality.

2. Collection and signing in and out the keys for assigned areas.

3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.

4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements.

5. Replenishing of room supplies and toiletries for guest rooms and check-out rooms to ensure guests’ satisfaction.

6. Cleaning and maintaining the maid pantry and service area daily.

7. Removal of all dirty service trays & trolleys, cutleries and crockeries from guest corridors.

8. To check that all room status is the same as the Room Attendant daily report.

9. Responsible for cleaning of 15 rooms daily on average.

10. Reporting of any maintenance defects to the housekeeping office.

11. Reporting of any lost and found to the relevant department for their necessary actions.

12. Reporting of all irregularities spotted to the hotel management/direct supervisor.

13. Performing of ah-hoc duties as per requested by the hotel management/direct supervisor.

Requirements

1. Able to work in islandwide locations.

2. Able to work OT including weekends and public holidays.

3. Excellent interpersonal skills.

4. Ability to prioritise daily job tasks to ensure smooth operations.

5. Adhere to personal grooming and hygiene standards to ensure professionalism.

6. Candidates without experience are welcome to apply.

If interested, please Call/WhatsApp us 8896 2338 for any enquiries.

ROLE OVERVIEW

The Graphic Designer, Social & Content Executive, is a key support position, based out of the Mandala Club premises in Singapore, and responsible for creative output, assisting with the coverage of events, marketing and internal communications initiatives aimed at the Mandala Club membership community.

This includes coverage of events, marketing, internal communications across the Mandala Club and its projects that support the global membership community as well as shareholders, investors and potential/existing brand partners. Based on the business needs this role may be required to work out of different business locations.

● Acting as a central point of contact to help execute and coordinate the gathering and dissemination of content and information for member- oriented communications as well as the design and creation process for all member-facing marketing tools. Proposing and executing content capture and creation for socials, editorials, newsletters,

● Playing a key role in supporting the ongoing creative evolution, relevance and innovation of the in-house members' events program and engagement, helping to coordinate relationships with members, team members, powerful and influential creative entities to deliver brand-defining events.

● This role operates with the guidance of the Director of Marketing & Partnerships and the Head of Marketing.

KEY OBJECTIVES & DELIVERABLES.

● Assist with the planning and execution of an integrated content line-up in support of marketing and communications projects, and promotional initiatives for the Mandala Club, including member mail outs, tool and content creation, social posts, bespoke programming and other ways of creating brand / project awareness as required.

● Be a champion for the members' omni-channel user journey. Web/Socials -> app -> physical space -> concierge/relationship management, and beyond.

● Take personal responsibility for supporting in the assembling and collating regular Mandala Club members newsletters, gathering together events, news, editorial and content.

● Responsible for creating all Mandala Club in-club print collateral and promotional materials.Work closely with the Creative Studio, to assist with the creation of compelling and professionally delivered content (including the capturing and swift editing of still images and video footage from members events) for the Mandala Club website and newsletters, ensuring material is on brand, up to date, and delivered against deadline(s).

● Support in the growth and management of the Mandala Club social media accounts with members, future members and partners in mind, by helping to source and provide topical, informative, smart, engaging and effective content.

● Through utilising an extensive and varied personal network of contacts, contribute ideas for event concepts and opportunities for the monthly Mandala Club members' event calendar.

● Work closely with the Mandala Club operations team to ensure the production and execution of photoshoots, collaterals, and club activations are expertly coordinated, and that event details are correctly communicated.

● Spot trends and keep a watchful eye on the marketing / communications and event activity of competitor members clubs and arts organisations, updating the team when appropriate.

● Compile information for weekly status reports on current and planned marketing activity, as well as providing support on presentations and decks as required.

● Take part in Marketing/Communications and events brainstorms to contribute ideas.

SOCIAL MEDIA

● Develop integrated, engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.

GRAPHIC DESIGN & VIDEO EDITING

● Proficient Graphic Design and Video Editing skills required for the respective content reflecting the Club, its restaurants & bars, events & programs, and digital content Proficient Graphic Design skills required to create or update all menus.

● Proofread (and edit) all customer-facing collateral to ensure copywriting is on brand and accurate.

● Create and curate photo and video assets with internal photography and videography equipment for respective campaigns.

We are seeking a detail-oriented Office Administrator to join our team. The ideal candidate will support various administrative functions, including accounts receivable and payable processes, while assisting with general office duties.

Job Description:
• Manage accounts receivable (AR) and accounts payable (AP) processes
• Apply and Support student intern programs and provide guidance when needed
• Assist with booking flights and travel arrangements for the management
• Perform various administrative tasks and ad hoc duties as assigned

Job Requirements:
• Knowledge of Accounts
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities

• Proficiency in Microsoft Office suite, especially Excel

The candidate must be willing to travel and work at another locations (nearby) on certain day.

• Located near Esplanade MRT
• Yearly PWM bonus
• Annual Increment
• Bi monthly Salary Payment
• Annual leave, Medical, Insurance
• Training Provided
• Uniform Provided
• SINGAPOREAN ONLY

Responsibilities:
• Clean food waste on the crockery (Plate, bowl, spoon, etc.)
• Place all the crockery into the dishwasher for cleaning
• Other ad-hoc duties as required

Please call or WhatsApp 8896 2338 for more information

Position: Assistant Manager/ Senior Executive, Trade Marketing (Maternity Cover)

Location: Singapore

HOW YOU WILL CONTRIBUTE AND LEARN?

· Fulfil the role of a member of the Trade Marketing department in areas not limited to the below:

o Develop, plan and manage trade marketing related functions

o Take charge of business activities aligned with objectives and in compliance with legal and policy requirements including activities executed by Trade Reps

o Manage HKTB in-house systems including the trade-related pages of DiscoverHongKong.com

· Implement effective trade tactical programs (including integrated promotions led by other function teams) via

o Develop innovative and actionable plans

o Solicit deals from partners in focus markets and Hong Kong

o Develop effective marketing plans to communicate with consumers

o Manage and motivate relevant parties in focus markets and Hong Kong

· Initiate and organise travel missions, trade briefings, travel fairs and related consumer & trade co-op programs

· Develop MICE market & business segment to generate MICE traffic to Hong Kong

· Establish and maintain rapport with travel trade through regular sales calls, product updates and other forms of engagements

· Keep up to date on market intelligence through a vigilant watch over travel trends, competitors’ activities, socio-economic, political developments in the markets of coverage and region as a whole

· Manage budgets to ensure execution of all programs are within budget. Perform accurate and timely tracking and reporting of all results and expenses

· Manage stock inventory

WHO ARE WE LOOKING FOR?

· University degree holder, preferably in Tourism, Marketing, Communications or related discipline

· Solid experience in tourism industry is a must

· Understanding of Hong Kong as tourist destination as well as prior exposures to Thailand and Vietnam markets are added advantage

· Minimum 5 years of relevant work experience is preferred

· Excellent communication, interpersonal skills

· Resourceful team player, result-oriented, self-motivated

· Able to multi-task with strong problem-solving skills

· Able to work under pressure and at hours outside the normal call of duty when necessary

· Good organisation skills, meticulous attention to details

· Proficient in MS Office applications

· Occasional travelling may be required

· Candidates with less experience will be considered as Senior Executive, Trade Marketing

LOCATION:

· The position is located in our Singapore Office

· We do not offer moving allowances from other cities

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

• Location: CBD

• Working hours: 9.30 - 16:30 3 times per week

• Salary: $25/hour

Part-Time Assistant (Hospitality industry, Japanese speaking)

Hiring for an Assistant position at a Japanese company with flexible working hours, offering options from part-time (starting from 3 days a week) to full-time, with the possibility of shortened hours based on your preferences.

Job responsibilities:

• Liaise with clients and partners, answer calls and emails in English
• Coordinate booking of group hotels with Japan HQ and clients
• Liaise with Clients and Japan HQ
• Make arrangements for business trips, process expense claims, documentation and liaise with accounting firm
• Ad-hoc duties assigned by company

Job Requirements:

• At least 3 days per week (9:30 - 16:30) or 5 days (shorter hours)
• Able to work with data and numbers on Excel
• Good communication skills and flexible
• Experience working in the hospitality or travel industry is advantageous
• Candidates with Japanese verbal and written communication skills to liaise with Japanese-speaking counterparts at the Japan HQ will be a plus

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Part-Time Assistant (Hospitality industry, Japanese speaking)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

• Located near PROMANADE MRT
• Yearly PWM bonus
• Annual Increment
• Bi monthly Salary Payment
• Annual leave, Medical, Insurance
• Training Provided
• Uniform Provided
• SINGAPOREAN ONLY

Responsibilities:
• Clean food waste on the crockery (Plate, bowl, spoon, etc.)
• Place all the crockery into the dishwasher for cleaning
• Other ad-hoc duties as required

Please call or WhatsApp 8896 2338 for more information

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Job Description :

We are seeking a dedicated staff to join our team as a Condominium Cleaner. As a Condo Cleaner, you will play a vital role in maintaining cleanliness and providing a pleasant environment for residents within the condominium premises.

Workplace :

Condominium

Job Scope :

• Sweeping and mopping of building floor areas such as lift and lift lobbies.
• Wiping of lift panels, glass panels and letterboxes and ensure they are free of dirt and grime.
• Clearing the common rubbish bins.
• Area compound cleaning to maintain cleaning standards.
• Cleaning and packing of cleaning equipment for next day usage.
• Informing any matters/feedback to the supervisor when necessary.
• Any other ad-hoc duties assigned by the supervisor.

Requirements :

• Applicants without experience are welcomed to apply
• Able to work OT hours, including weekends and public holiday.
• Willing to work as a team
• Prior cleaning experience in a condominium will be an added advantage

Interested candidates please Whatsapp us at 88962338 for more enquiries.

• Located near SOMERSET MRT
• Yearly PWM bonus
• Annual Increment
• Bi monthly Salary Payment
• Annual leave, Medical, Insurance
• Training Provided
• Uniform Provided
• SINGAPOREAN ONLY

Responsibilities:
• Clean food waste on the crockery (Plate, bowl, spoon, etc.)
• Place all the crockery into the dishwasher for cleaning
• Other ad-hoc duties as required

Please call or WhatsApp 8896 2338 for more information

• Located near ESPLANADE MRT (EXIT G)
• Yearly PWM bonus
• Annual Increment
• Bi monthly Salary Payment
• Annual leave, Medical, Insurance
• Training Provided
• Uniform Provided
• SINGAPOREAN ONLY

Responsibilities:
• Clean food waste on the crockery (Plate, bowl, spoon, etc.)
• Place all the crockery into the dishwasher for cleaning
• Other ad-hoc duties as required

Please call or WhatsApp 8896 2338 for more information

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located at South.

Duties:

• Handle telephone inquiries and follow up with relevant sales staff.
• Manage inventory of collateral materials for the Sales & Marketing Department.
• Update and maintain administrative and filing systems.
• Prepare key reports such as Monthly Production, Daily Business Mix, and Budget Reports.
• Attend meetings and training sessions as required.
• Perform additional tasks assigned by the supervisor with professionalism.

Requirements

• Minimum O Level
• Min 1-2 years of administrative experience, with experience in SAP system

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Duties and Responsibilities

• Maintain and ensure all conference rooms and pantries are clean, organized, and in good condition.
• Stock and organize amenities in conference rooms, ensuring they are available at all times.
• Report any defects in equipment, amenities, or conference room facilities to the relevant departments.
• Escort clients and visitors to meeting rooms.
• Facilitate beverage ordering and service for meetings and corporate events.
• Monitor pantry stock levels and ensure provisions are replenished as needed.
• Prepare conference rooms for meetings, including catering arrangements and beverage setup for functions or events.
• Address guest concerns, comments, and complaints with urgency and discretion.
• Liaise with vendors for equipment maintenance, catering orders, and pantry supplies.
• Prepare stock inventory and servicing reports for management review.

Job Requirements:

• Min 2 years of experience in Hospitality, F&B, or Customer Experience roles.
• Food Hygiene Certification preferred (training will be provided if not certified).
• Min Degree in Hospitality or a related field is an advantage but not required.
• Proficient in Microsoft Word and Excel

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Join the team at one of Singapore’s premier upscale dining establishments, where culinary excellence meets exceptional hospitality. We pride ourselves on delivering world-class dining experiences, and we are looking for a passionate, detail-oriented General Manager to help us elevate our operations and delight our guests.

Key Responsibilities:

• Operational Excellence: Oversee daily restaurant operations, ensuring efficiency, quality, and adherence to brand standards.
• Team Leadership: Support, coach, and motivate a diverse team of front-of-house and back-of-house staff, fostering a positive and collaborative work culture.
• Guest Experience: Champion exceptional guest service by addressing concerns promptly and creating memorable dining experiences.
• Sales & Financial Performance: Assist in managing budgets, controlling costs, and meeting revenue goals while identifying opportunities to optimize profitability.
• Training & Development: Assist in onboarding and continuous training of staff to uphold the highest service standards.
• Event Management: Coordinate private dining and special events, ensuring seamless execution and client satisfaction.
• Compliance & Safety: Ensure all health, safety, and licensing regulations are met, maintaining a safe and compliant environment.

Qualifications:

• Minimum 2 years of experience in a managerial role within upscale dining or luxury hospitality.
• Strong leadership and communication skills, with the ability to inspire and manage a team.
• Proven track record of delivering excellent guest service and achieving business goals.
• Knowledge of fine dining standards, wine service, and high-end restaurant operations.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for career growth within a reputable hospitality brand.
• Competitive salary and performance-based incentives.
• Exposure to innovative dining concepts and premium guest experiences.

Key Responsibilities:

Wine Service: Assist with wine service during meal periods, including presenting, opening, and decanting wine at the table. Ensure wines are served at the correct temperature and in the appropriate glassware.

Wine Pairing: Work with the Head Sommelier and service team to recommend wine pairings for guests based on their preferences and menu selections.

Inventory Management: Assist with tracking wine inventory, including restocking wine supplies, ensuring proper storage conditions, and conducting regular stock checks.

Guest Interaction: Engage with guests to provide recommendations and share your passion for wine, ensuring they feel informed and satisfied with their choices.

Qualifications:

Education: Certification from a recognized wine program (WSET Level 1 or 2, Court of Master Sommeliers Introductory, etc.) is preferred, but not required.

Experience: Minimum 2-4 years of experience in wine service, ideally within a fine-dining restaurant or luxury hospitality setting.

Knowledge: Strong understanding of wine regions, varieties, and winemaking processes. A passion for expanding wine knowledge is essential.

Skills: Excellent communication and interpersonal skills, with the ability to engage and educate both guests and colleagues.

Perks:

• Career Growth Opportunities
• Attractive Salary package
• Outpatient & Hospitalisation benefits
• Staff meals & late night transport
• Staff discount across all venues

Role is open to dependent pass and LTVP+ holder who are residing in Singapore

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilites

• Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
• Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
• Establish contacts with house guests / long staying guests and renders assistance when necessary.
• Make courtesy calls to guests.
• To be well versed and updated on all tourists related information.
• Requisite and keep stock of promotional materials for daily operations.
• Undertake any other duties as may be assigned by his/her superiors diligently and professionally.

Requirements

Minimium 'O-level'

Able to perform rotating shifts

Postitive attitude with outgoing personality and good communication skills