Primary Responsibilities

• Supervise and train the team members in accordance to the service standards in banquet operations
• Directly communicate and oversee the actual set-up and services by giving clear instructions and supervising the servers, coordinating the timing of event to ensure its success, e.g. Chinese weddings
• Provide excellent guest engagement while serving food and beverage to the guest
• Assist in checking all function rooms are in good and proper working condition

Requirements

• Possesses a certificate in F&B/Hospitality Management
• Minimum 5 years’ experience in F&B Operations, preferably in banquet operations
• Good interpersonal and communication skills with cheerful personality
• Able to perform rotating shifts, including weekends and public holidays

Primary Responsibilities

• Supervise and train the team members in accordance with the service standards, ensure suggestive selling techniques are performed by all team members
• Assist in the development of the wine list; demonstrate the ability to pair and suggest wine to guests and assist with decanting wine
• Operate and compute the cash register, record all transactions on a daily basis
• Provide excellent guest engagement while serving food and beverages to the guests

Requirements

• Certificate in Food & Beverage/Hospitality Management or its equivalent
• Min 4 years of experience at the supervisory level in a fine dining environment
• Good interpersonal and communication skills with a cheerful personality
• 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

Job Summary:

As a Hospitality Executive – Butler Services, you will oversee the day-to-day operations of the Butler team, ensuring that our guests receive the highest level of personalized service. Your responsibilities will include supervising and mentoring the Butler team, managing guest requests, and ensuring seamless coordination between departments. You will embody Resort World Sentosa commitment to luxury and attention to detail, setting the standard for guest service.

Key Responsibilities:

Team Leadership:

• Supervise and support the Butler team, ensuring high standards of service are consistently met.
• Conduct training sessions and mentor junior butlers to enhance service delivery.
• Lead daily briefings and ensure effective communication within the team.

Personalised Services:

• Assist with check-in and check-out procedures, ensuring a seamless experience for guests.
• Handle guest inquiries, reservations, and room assignments.
• Manage VIP and special guest requests with meticulous attention to detail.
• Assist with guest requests such as unpacking and packing, laundry, and in-room dining services.

Operational Duties:

• Manage cashiering tasks and maintain accurate records of guest transactions.
• Provide guests with information about local attractions, restaurants, and transportation options.
• Arrange transportation, tours, restaurant reservations, and other guest requests.
• Assist with luggage handling and coordinate guest arrivals and departures.
• Coordinate with other departments to ensure seamless service delivery.
• Maintain accurate records of guest preferences and special requests.

Qualifications:

Knowledge and Experience:

• Minimum GCE O Level.
• Diploma or Degree in Hospitality or Business Management from a recognized institution is an advantage.
• Previous supervisory experience in a luxury hotel setting is preferred.
• Flexibility to work various shifts.
• A valid driving license is considered an advantage.
• Proficient in computer and property management systems

Primary Responsibilities

• Assist guests with enquiries and requests
• Perform meet and greet in the lobby and in-room registration
• Manage the Front Desk operation and assist in Housekeeping/F&B operations
• Work and coordinate with other departments to satisfy guest requests/complaints
• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
• Seek and devise new initiatives to enhance the overall guest experience

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent
• Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
• Good technical knowledge of Front Office and Guest Services operations
• Good interpersonal, communication and supervisory skills

F&B Executive

• Working hour: Mon to Fri (8am to 6pm)
• Working location: MBFC [Downtown / Raffles Place MRT]
• Salary range: $2,400 - $2,800

Experience and requirements:

• At least 1-2 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred.

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Guest Relation Officer

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Marina Bay Financial Centre

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Greet guests with professionalism, ensuring a warm, confident, and genuine first impression.
• Address guest inquiries and requests politely and efficiently.
• Arrange prompt transportation services, including assistance with airport transfers.
• Identify and resolve issues professionally and effectively.
• Be well-versed in the hotel’s emergency procedures and capable of handling emergencies in accordance with established protocols.
• Ensure adherence to Leading Quality Assurance standards, consistently meeting or exceeding expectations.
• Follow all Front Office systems, procedures, and company policies at all times.

Job Requirements

• Nitec holder and above
• 1-2 years of Concierge/Front desk service experience in hotel/hospitality/service apartment related industry
• Able to work shift duties, weekends and public holidays including overnight shift

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities

• Greet guests with professionalism, ensuring a warm, confident, and genuine first impression.
• Escort guests to their rooms, assist with luggage, and provide information about the hotel, its amenities, and local attractions in line with Leading Quality Assurance standards.
• Handle the transport of guests' luggage to and from their rooms, ensuring that guests are settled in comfortably with no items left behind.
• Maintain designated lobby stations according to company standards, checking them every 30 minutes or as needed.
• Ensure compliance with all relevant Leading Quality Assurance guidelines.

Job Requirements

• Possess relevant experience in customer service
• Customer service oriented
• Able to work shift duties, weekends and public holidays including overnight shift

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

JOB PURPOSE:

The Bartender is responsible for ensuring all guests receive an awesome beverage experience through the delivery of outstanding products & service, adhering to all established standards & procedures. Responsibilities include upholding a positive culture with genuine service, a vibrant personality, personal finesse, professionalism, and proactiveness toward achieving departmental goals.

ACCOUNTABILITIES:

• Ensure day-to-day smooth bar operations with the extended team for service at the restaurant, In-Room Dining, events etc ensuring highest quality standards.
• Ensure adherence and completion to daily tasks in a timely manner.
• Understand all tasks sufficiently to perform any duty assigned, consistently demonstrating high levels of guest service. Inspect the cleanliness & appearance of all presentations such as centerpieces, china, glass, & silver before use.
• Ensure the bar is ready for service for shifts and runs smoothly, proper sequence of service with highlights, providing guest appropriate recommendations, accurate order taking while noting & relaying any special requests or allergies to the relevant members.
• Present beverages of a high standard with adequate description & flair, checking for guest satisfaction with proactive engagement at opportune times.
• Communicate service needs to team members, ensure prompt follow up on all guest needs including having beverages and checks presented in an accurate & timely manner. Report any challenges, guest comments, relevant information to the manager on duty.
• All area’s in and around the bar including side stations, equipment must be maintained immaculately, & duties performed in a presentable manner, towards an excellent guest experience. Cleanliness of work areas to be maintained throughout the day, with deep cleaning conducted as necessary.
• Be proficient in all necessary knowledge including product & service. Suggestive selling to be practised sensibly towards a great guest experience.
• Conduct accurate stock counts & requisition, maintain storage areas with the team.
• Train, guide and monitor junior team members or part timers as necessary accordingly. 10. Follow all company, safety & hygiene policies and procedures; report all accidents, injuries and incidents to management. Practice responsible service of alcohol.
• Any other duties as assigned

KNOWLEDGE / QUALIFICATIONS:

• Minimum tertiary education with minimum 1 year experience in F&B service or 2 year degree from an accredited university in hospitality related major.

JOB PURPOSE:

Supervise a team of Front Office Agents to ensure that all front of house and guests services processes are handled in accordance with prescribed service standards and policies to achieve maximum guests’ satisfaction.

ACCOUNTABILITIES:

1. Plan and roster the Front Office Agents shift.

2. Follows policy and procedures with regards to guest handling and service processes to ensure the welfare of guest and property.

3. Ensure all guests’ feedbacks and requests are attended to promptly.

4. Ensure that check-in and check-out procedures are handled smoothly and efficiently.

5. Ensure that all payments received are in order.

6. Ensure staff are working responsibly and efficiently.

7. Maintain staff morale and discipline.

8. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

KNOWLEDGE / QUALIFICATIONS:

1. Familiar with Front Office operations.

2. Hotel Management Diploma or ‘A’ Level qualification or equivalent.

3. Minimum 3 years of experience in a similar capacity of hotel, with at least 1 year in supervisory capacity.

SKILLS:

1. Good customer service skills.

2. Good computer literacy and office administration skills.

3. Proficient in Microsoft software, Outlook, and Opera Cloud PMS.

JOB SUMMARY

The Chef de Partie is responsible for supporting leadership to the culinary team, assisting directions in driving stellar business profitability and productivity, alongside leading the team by example in providing outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include creating and upholding a positive culture, assisting the culinary team in monitoring kitchen activities, expediting orders to ensure quality taste or presentation and taking on additional responsibilities in the Sous Chef’s absence to ensure that the culinary team has proper direction.

1. Ensure food preparation & plating meets the specifications of guests in a timely manner.

2. Adhering to cost control measures with accuracy in the measurements of kitchen ingredients and food portions.

3. Support & ensure the culinary team adheres to set standards, procedures, department rules and sanitation requirements, constantly improving upon for further effectiveness.

4. Assist maintenance with all kitchen tools & equipment, taking necessary corrective actions.

5. Assist with managing the kitchen inventory and ensuring supplies are fresh and of high quality.

6. Ensuring proper food temperatures when cooking and managing proper storage at all times.

7. Follow through all kitchen opening, closing and administrative duties as directed.

8. Supporting in purchases ranging from equipment to managing food stock ordering according to appropriate budget & par levels set and managed according to business needs.

9. Support with training & development planned, implemented & monitored for junior team members; induction and mentorship with continuing development opportunities.

10. Adhere to the implementation of action plans according to directions shared covering matters ranging from HR, cost control and guest feedback.

11. All workplace safety and food hygiene regulatory guidelines must be strictly adhered to by all team members, at all times.

12. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· A diploma holder preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required. Minimum 3 years of experience in European culinary and 2 years supervisory experience.

We are recruiting for one of the leading hospitality brands. They are seeking a Senior Manager/ AVP – Legal for their business as they are expanding strategically on a global level.

You will be responsible for the various scope:

• Draft, review and/or negotiate a broad range of commercial agreements in the area of lodging business including property management agreements, franchises, joint ventures, M&A deals, private equity transactions and restructurings (including cross-border transactions in Asia, Australia, US and Europe)
• Manage the trademark and intellectual property portfolio.
• Advise business stakeholders on such transactional matters.
• Monitor and advise stakeholders on possible legal risk and provide mitigation strategies.
• Support the legal department in managing any litigation or contentious matters across various jurisdictions with a focus in Asia.
• Assist in the drafting of policies, guidelines, legal templates and other documents to ensure best practices
• Draft routine leases, non-disclosure agreements, engagement letters, and amendments and create templates

Requirements:

• You should hold a Bachelor’s degree in Law and have at about 10-12 years (Senior Manager) or 15 years PQE (AVP) in a law firm or as an in-house counsel in corporate real estate with good academic history and proven legal skills, combined with a strong reputation for providing commercial solutions, excellent transactional and managements skills.
• Strong background in corporate work, probably gained from practice in a law firm or as an in-house counsel.
• Demonstrate excellent document drafting skills. You should demonstrate strong communication and analytical skills along with a high level of commercial awareness.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

The Korea Tourism Organization (KTO) Singapore Office is seeking a dedicated and experienced professional to fill the role of Deputy Director. This position is crucial for supporting Korean tourism-related startups as they expand their businesses internationally, particularly within the Southeast Asia market. The Deputy Director will oversee the management of startup support programs, market research, and expert networking while collaborating with Korean startups and various stakeholders to promote Korea’s tourism-related businesses globally.

Key Responsibilities:

1. Strategic Support for Korean Startups
   • Collaborate with KTO Headquarters and provide comprehensive support for Korean startups looking to expand in the Southeast Asia region, including assistance with establishing branch offices or joint ventures.
   • Identify and evaluate promising Korean tourism-related startups and design tailored strategies for international expansion.
   • Provide on/offline consulting services to Korean companies regarding entry and operational strategies in Southeast Asia, with a focus on Singapore
2. Market Research and Analysis
   • Conduct detailed research on the investment and tourism markets in Singapore and Southeast Asia, particularly regarding venture capital (VC) activity and startup ecosystems.
   • Regularly compile reports on market trends, industry status, and relevant investment opportunities for Korean startups.
   • Derive insights from the activities of startup support organizations and competitors from other countries, such as Japan or Korea.
3. Expert Networking and Partnership Building:
   • Build and maintain a strong network of industry experts, including global corporations, multinational companies, VCs, and asset management firms.
   • Develop strategic alliances with key players in the tourism and investment sectors to foster opportunities for Korean startups.
4. Event Planning and Support:
   • Organize and oversee events related to Korean startups and VCs, particularly in Southeast Asia.
   • Participate in startup-related conferences and events to build relationships and promote KTO’s mission to support tourism startups.
5. Data Management:
   • Maintain comprehensive data on Korean and Singaporean startups, investors, and experts in the tourism and startup ecosystems.
   • Develop and manage a directory of companies, experts, and relevant stakeholders.
6. Facilitating Investor and Buyer Matchmaking
   • Actively match Korean startups with potential investors or buyers in Southeast Asia, ensuring consistent follow-ups and progress tracking.
   • Identify investor needs and help facilitate meetings between startups and investors.
7. Additional Responsibilities
   • Collaborate on other startup-related initiatives and tasks assigned by KTO Headquarters or the KTO Singapore office.

Qualifications

• Bachelor’s degree in Business, Tourism, Investment, or related fields. A Master’s degree is preferred.
• Minimum of 7-10 years of experience in business development, investment, tourism, or a related field, with a focus on supporting startups and facilitating international expansion.
• Proven track record in building strategic partnerships and networks with global companies, particularly in Southeast Asia
• Strong understanding of the Southeast Asian investment market and startup ecosystems.
• Excellent written and spoken English. Knowledge of Korean would be an advantage.
• Strong communication, organizational, and leadership skills.
• Ability to manage multiple projects simultaneously and work independently.
• Experience in event management is an added advantage.

How to Apply
Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 15/1/25.

Contract: 2 - 3 months

Location: Outram Park

Responsibilities

• To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.
• To examine both quality and quantity of goods received in coordination with related department Heads before accepting delivery.
• To ensure that goods are promptly moved to Stores or the concerned department once received.
• To ensure that outgoing goods are properly documented and accounted for.
• To closely monitor with the Purchasing Officer all pending or partial deliveries.
• To be responsible for recording and distributing reports as required.
• To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.
• To prepare monthly cost reports
• To assist Purchasing Department when required
• Any other ad-hoc tasks assigned by the Purchasing Manager/ Financial Planning and Analysis Manager or the Director of Finance.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9872

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description:

• Drive for implementation and continuous improvement of supply chain processes and tools to meet business needs on cost, lead time, service level performance and quality
• Supplier development and continuous improvement programs to achieve improved lead times, better quality and speed
• Incorporate corporate sustainability targets in procurement strategies
• Negotiate contracts and manage negotiations for pricing, terms and conditions of purchases with key suppliers
• Defining success metrics and measuring performance
• Providing reporting and other updates to management and project teams
• Be the go-to person for guidance on all the latest trends, and as such will be expected to dedicate time to research and monitor announcements from key industry bodies, institutions and networks to stay ahead of the curve
• To seek opportunities for external funding, submit grant applications and be responsible for reporting, monitoring and evaluation

Job Requirements:

• Minimum Education: Bachelor’s Degree in relevant field
• Minimum 5 years working experience in similar capacity
• Ability to create framework and matrix from the ground up
• Through knowledge of regional procurement and supply chain management in hospitality and tourism business
• Experience in leading, grooming and setting up regional team
• Experience in sustainability application

Join our dynamic culinary team at DHM, where we pride ourselves on delivering an exquisite dining experience. We are currently seeking a talented and passionate Junior/Sous Chef to elevate our kitchen operations, specializing in French cuisine.

**Key Responsibilities:**

- **Culinary Expertise:** Specialize in French/Mediterranean (preferred) and Western cuisines with a minimum of 3 years of experience in modern and creative culinary styles.

- **Culinary Passion:** Demonstrate a deep understanding of French food history, tradition, and culture.

- **Leadership:** Exhibit excellent leadership skills, leading by example, and taking ownership of the restaurant in the absence of the Head Chef.

- **High Volume Management:** Command and lead a high-volume kitchen while ensuring food safety qualifications are met.

- **Creative Flair:** Showcase personal flair and experimentation to alter familiar dishes and create innovative combinations.

- **Team Collaboration:** Work closely with the Head Chef and kitchen personnel to manage daily kitchen operations and outside catering.

- **Mise en Place Preparation:** Prepare and delegate mise en place as instructed, ensuring all ingredients are ready before cooking.

- **Staff Supervision:** Oversee junior kitchen staff, ensuring they have comprehensive knowledge of the menu and ingredients, especially allergens.

- **Stock Management:** Maintain proper stock levels for smooth daily operations, adhering to food handling and storage standards.

- **Quality Control:** Ensure consistency in food quality and presentation, following company recipes and portion controls.

- **Hygiene Standards:** for oneself and other colleagues, Uphold hygiene, food safety, and personal grooming standards, promoting a safe working environment.

**Requirements:**

- A commitment to maximizing profitability for the outlet.
- Curiosity and eagerness to learn new culinary trends, providing feedback for innovation.
- Ability to thrive under challenges and dedication to serving high-quality food.
- Initiative, self-starter mentality, and strong teamwork skills.
- Assist in monthly inventory management for the kitchen and outside catering.
- Monitor portion sizes and waste control to maintain profit margins.
- Perform additional duties as assigned by management, Head Chef or the Executive Chef.

Please send your resume to [email protected]

We are seeking a dynamic and passionate Wine Sales cum Events Planner Manager to join our team. In this role, you will be responsible for driving wine sales while planning and executing memorable events that showcase our exceptional wine offerings. The ideal candidate will have a strong background in sales, a deep knowledge of wines, and excellent event planning skills, particularly within the Singapore market.

**Key Responsibilities include , but are not limited to:**

* **Sales Management:**
- Develop and implement effective sales strategies to promote our wine portfolio to individual and corporate clients.
- Build and maintain strong relationships with customers, distributors, and partners to drive sales growth.
- Conduct market research to identify trends, opportunities, and the competitive landscape within the wine industry in Singapore.
- Achieve and exceed sales targets through proactive outreach and customer engagement.

* **Event Planning cum operations:**
- Plan, organize, and execute wine tasting events, corporate functions, and private parties, ensuring a seamless experience for all attendees.
- Collaborate with clients to understand their needs and preferences, providing tailored event solutions that highlight our wine selection.
- Coordinate logistics, including venue selection, catering, staffing, overseeing operations, and wine selection for events.
- Manage event budgets, ensuring cost-effectiveness while delivering high-quality experiences.

* **Wine Knowledge and Promotion:**
- Stay informed about wine trends, regions, and varietals to effectively educate clients and guests during events and sales interactions.
- Conduct wine tastings and presentations for clients, enhancing their understanding and appreciation of our products.
- Develop marketing materials and promotions to support wine sales initiatives and events.

* **Reporting and Analysis:**
- Monitor sales performance and prepare regular reports for management, providing insights and recommendations for improvement.
- Analyze event feedback and sales data to continuously enhance the quality of our offerings and customer satisfaction.

**Qualifications:**

* Diploma or Bachelor’s degree in Business, Hospitality, or a related field.
* Minimum of 5 years of experience in wine sales, event planning, or a combination of both.
* Strong knowledge of wines, including varietals, regions, and pairing suggestions.
* Familiarity with the Singapore market and its wine industry dynamics.
* Excellent communication and interpersonal skills, with the ability to engage clients and build lasting relationships.
* Proven organizational skills and attention to detail, with the ability to manage multiple events simultaneously.
* Proficiency in Microsoft Office and event management software.

At DHM, we value creativity, passion, and teamwork. Join us in creating unforgettable experiences for our clients while working with an exceptional wine selection.

**How to Apply:**
If you are excited about the opportunity to blend your passion for wine with event planning, please send your resume and cover letter to :[email protected]

Join our dynamic culinary team at DHM, where we pride ourselves on delivering an exquisite dining experience. We are currently seeking a talented and passionate Junior/Sous Chef to elevate our kitchen operations, specializing in French cuisine.

**Key Responsibilities inculde, but are not limited to:**

- **Culinary Expertise:** Specialize in French (preferred), Mediterranean and Western cuisines with a minimum of 3 years of experience in modern and creative culinary styles.

- **Culinary Passion:** Demonstrate a deep understanding of French food history, tradition, and culture.

- **Leadership:** Exhibit excellent leadership skills, leading by example, and taking ownership of the restaurant in the absence of the Head Chef.

- **High Volume Management:** Command and lead a high-volume kitchen while ensuring food safety qualifications are met.

- **Creative Flair:** Showcase personal flair and experimentation to alter familiar dishes and create innovative combinations.

- **Team Collaboration:** Work closely with the Head Chef and kitchen personnel to manage daily kitchen operations and outside catering.

- **Mise en Place Preparation:** Prepare and delegate mise en place as instructed, ensuring all ingredients are ready before cooking.

- **Staff Supervision:** Oversee junior kitchen staff, ensuring they have comprehensive knowledge of the menu and ingredients, especially allergens.

- **Stock Management:** Maintain proper stock levels for smooth daily operations, adhering to food handling and storage standards.

- **Quality Control:** Ensure consistency in food quality and presentation, following company recipes and portion controls.

- **Hygiene Standards:** for oneself and other colleagues, Uphold hygiene, food safety, and personal grooming standards, promoting a safe working environment.

-**Create your own kitchen SOP and Risk management plan.

**Requirements:**

- A commitment to maximizing profitability for the outlet.
- Curiosity and eagerness to learn new culinary trends, providing feedback for innovation.
- Ability to thrive under challenges and dedication to serving high-quality food.
- Initiative, self-starter mentality, and strong teamwork skills.
- Assist in monthly inventory management for the kitchen and outside catering.
- Monitor portion sizes and waste control to maintain profit margins.
- Perform additional duties as assigned by management, Head Chef or the Executive Chef.

Please send your resume to [email protected]

**Job Responsibilities include, but are not limited to:

*Reporting to the Group General Manager (GGM) and assigned personnel, you will work towards achieving the restaurant's annual operational budget.

* Manage restaurant events and sales, including cold calls, corporate/internal events, and following up on email confirmations to meet customer expectations.
* Oversee all in-house reservation systems, including checking in and replying to emails regarding upcoming reservations, updating and blocking room status for private events, and sending out event proposals.
* Manage the RIVIERA Table Management System and handle event inquiries via phone, email, or in-person visits regarding private room viewings.
* Collaborate with the Group General Manager (GGM) and team members to manage restaurant operations during corporate events and meal periods, ensuring company standards and service steps are upheld in all guest interactions.
* Ensure that checklists, requisitions, and proper opening and closing functions are completed for each event.
* Communicate positively with guests and employees, actively listening to requests, responding appropriately, and providing accurate information. Always consult with a supervisor when in doubt (no second-guessing).
* Follow all service and administrative steps outlined in training materials provided by the GM.
* Interact positively with customers, promoting the restaurant and its services. Always verify information before relaying it to guests or resolving issues to the satisfaction of all parties involved.
* Follow up on invoice billing after each event.
* Assist the GM with planning and setting up for special events and corporate dining.
* Track and resolve matters related to delivering event orders with clients and HQ.
* Coordinate with the GM and sales and marketing team to organize meetings and special events as requested.
* Greet and serve the needs of guests who patronize our restaurant.
* Plan and coordinate all promotional activities targeting clients and schedule activities for guests.
* Assist the GM in planning strategies to ensure that the company business plan is successfully delivered.
* Demonstrate a good knowledge of the restaurant menus and wine lists, and be ready to answer inquiries or complaints in a courteous and efficient manner, keeping the GM informed to ensure problems are resolved satisfactorily.
* Ensure consistency in product quality and presentation as established by the company and GGM.
* Achieve sales targets by upselling beverages and food items while maintaining customer satisfaction.
* Ensure compliance with regulatory standards for hygiene, health, food safety, risk management, and maintaining a safe environment for all employees, especially during deliveries.
* Perform additional responsibilities as requested by the GM or assigned personnel.

**Requirements:**

* Meticulous attention to detail.
* Ability to collaborate and coordinate effectively with various departments within the company and with external stakeholders.
* Capacity to work under tight deadlines and independently; solution-oriented, results-driven, and a problem-solver.

Please send resume to : [email protected]

Join our vibrant team at DHM, where we prioritize exceptional service and culinary excellence. We are seeking an enthusiastic and dedicated Assistant Manager to support our restaurant operations and contribute to our continued success.

**Key Responsibilities include, but are not limited to:**

1. **Operational Support:** Assist the Restaurant Manager in working towards the restaurant's operating budget to ensure profitability.

2. **Daily Coordination:** Oversee daily front-of-house operations, including briefings and managing kitchen staff.

3. **Customer Relations:** Respond efficiently and accurately to customer complaints, keeping the Restaurant Manager informed of any issues.

4. **Quality Control:** Maintain consistency in product quality and presentation as established by the Head Chef, Restaurant Manager, and management.

5. **Staff Training:** Train and supervise service staff, leading and motivating the team to achieve sales targets through upselling food and beverage items while ensuring customer satisfaction.

6. **Promotional Briefings:** Regularly update service staff on promotions and ensure marketing materials are displayed on time, while being accountable for the restaurant's profit and loss.

7. **Strategic Planning:** Assist the Restaurant Manager in developing strategies to ensure the business plan is successfully delivered.

8. **Cash Handling Compliance:** Ensure that cash handlers adhere to established cash handling and banking procedures.

9. **Labour Productivity:** Optimize labour productivity by translating forecast sales and transaction counts into effective scheduling while leading staff in opening and closing procedures.

10. **Inventory Management:** Manage monthly front-of-house inventory, including weekly ordering and receiving, ensuring monitoring forms are filled out daily.

11. **Hygiene and Safety Compliance:** Uphold hygiene standards, personal grooming, food safety, cleanliness, and presentation, while adhering to the Risk Management Plan (workplace safety) and Food Safety Management System (FSMS).

12. **Menu Knowledge:** Maintain a strong understanding of the restaurant's menu and recipes, delivering on the company brand promise and providing exceptional customer service.

13. **Market Awareness:** Stay informed about competitor activities and report findings to the Restaurant Manager.

14. **Additional Duties:** Perform any other ad-hoc duties as assigned that contribute to the restaurant's profitability.

**Requirements:**

- Meticulous with a keen attention to detail and creativity.
- Minimum of 2 years of experience in the food industry is required.
- Ability to thrive in a fast-paced environment.
- Positive attitude and strong communication skills.
- Solutions-oriented, results-driven, and a problem-solver.

**How to Apply:**
If you are excited about this opportunity and meet the requirements, please send your resume to: Dorothy.[email protected].

JOB RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

- Collaborate with the Restaurant Manager (RM) to work towards the restaurant’s annual operating budget and ensure profitability.
- Oversee daily operations of the restaurant, responding efficiently and accurately to customer needs and complaints, while keeping the manager informed of such matters.
- Ensure and maintain consistency in product quality and presentation as set by the Head Chef, RM, and management.
- Work closely with colleagues to achieve sales targets through upselling food and beverage items while maintaining high customer satisfaction.
- Manage festive and monthly promotions, ensuring timely display of marketing collateral, and be accountable for the restaurant's profit and loss.
- Develop strategies to ensure the business plan is delivered, optimizing labor productivity by translating forecast sales, transaction counts, and average checks into daily scheduling (leading staff in the opening and closing of the outlet).
- Manage monthly FOH inventory.
- Comply with hygiene and personal grooming standards, food safety regulations, workplace risk management, cleanliness, and food presentation standards. Always be mindful of and implement FSMS practices.
- Deliver the company brand promise and provide exceptional customer service.
-Responsible for SOP and risk management plan

-Perform all other duties as requested by management, Group General Manager and CEO

**Note:** This job description is intended to provide a general overview of the skills and responsibilities required for success in this role. It is not exhaustive and may be subject to change.

### Requirements:

- Meticulous with a keen attention to detail and creativity.
- Positive attitude with excellent communication skills; solutions-oriented and a proactive problem solver.
- A minimum of a bachelor's degree is required.

To apply, please send your resume to: [[email protected]](mailto:[email protected]).

*Responsibilities include, but are not limited to:

*Working closely with the Executive Chef/Chef De Cuisine and assigned personnel, including supporting the Sous and Junior Sous Chef while managing daily kitchen operations and outside catering events.

*Preparating and delegating mise en place as instructed , both verbally and in writing, by superior .

*Ensuring consistency in work performance by overseeing junior kitchen staff members including demi chefs, cook and trainees, while facilitating their understanding of the full rnage of menus and recipes.

*Maintaining proper stock levels to ensure smooth daily restaurant operations

*Ensuring the proper handling and storage of all food items (First-in-First-out) in accordance with company and Head chef standards.

*Consistently ensuring quality control and food presentation according to standard company recipes (for both restaurant and outside catering), while strictly adhering to portion control practices as established by the head chef.

*Inspecting the quality of food upon receipt and signing off delivery order in accordance with company policy, ensuring tht all staff members to use probe thermometer for checking of food temperature during receiving and properly fill out the FSMS monitoring form.

*Assisting the Head chef by providing updates and overseeing stock items that are fast moving and as well as those that are not.

*Ensuring high standards of hygiene and personal grooming, while promoting a safe working environment for oneself and colleagues, and adhering to Risk Management and safety practices.

*Demonstrating a passion for challenges and commitment to serving food of the highest quality.

*Assisting in monthly inventory for the entire kitchen..

*Monitoring portion and waste control to maintain profit margins.

*Perform any other duties as assigned by the management/CDC/Restaurant Manager

Requirements:

· Have good initiative, a self-starter and a team player.

· Positive attitude and good communication skills

· Solutions-oriented, results driven and problem-solver

Please send resume to: [email protected] (only shortlisted candidates will be notified or contact 97333729)

Responsibilities include, but are not limited to:

*Assisting in daily restaurant and bar operations.

*Preparing drinks for customers according to the beverage recipes set by management.

*Maintenaning cleanliness in the bar area at all times.

*Possessing a thorough knowledge and understanding of all beverage items on the menu including their recipes and staying updated on menu changes for both food and beverages including pricing.

*Welcoming customers, actively listening to their preferences to recommend beverages. Be observant, detail-oriented, and courteous while ensuring customers have an enjoyable experience.

*Planning drink menus and informing customers about new beverages and specials by upselling.

*Checking identification to ensure customers are of legal age to purchase alcohol.

*Preparing and ensuring all bar mise en place is sufficient for daily operations. Following procedures for the opening and closing of daily operaitons.

*Adhering to all policies set by the restaurant manager, including thosed related to food safety, quality standards, wormplace safety, security , and hygiene.

*Assist in monthly inventory management.

*Performing all other ad hoc duties as assigned by management to ensure the profitability of the restaurant.

Please contact 97333729 for a career pathway chat or send cv to : [email protected]

Hospitality Technology and Processes Executive

About us:

Heritage Collection is a homegrown boutique hotel management group which started in 2011. Living up to our namesake, we are dedicated to preserving Singapore’s rich history and culture by making our heritage districts relevant for future generations. For us, relevance is achieved by a pragmatic balance of heritage conservation and innovation.

About this role:

We are seeking a highly motivated Hospitality Technology and Processes Executive to join our team. You do not need to have a background in hospitality but you must at least be interested to learn about the industry. The ideal candidate is someone who is interested in innovation and using technology to help our hotel deliver exceptional guest experiences. If you are a forward-thinker, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!

Your Key Responsibilities:

- Assess, optimize, and implement technology solutions to enhance the guest experience, streamline operations, and improve efficiency within the hospitality industry.

- Analyze existing processes and workflows and identify areas for improvement or automation.

- Collaborate with cross-functional teams to design, develop, and implement innovative solutions, including software and hardware, that support the company's objectives.

- Stay updated on industry trends, emerging technologies, and best practices to ensure the company remains competitive and at the forefront of hospitality technology.

- Train staff on new technology implementations and ensure smooth adoption across all levels of the organization.

- Manage relationships with technology vendors and service providers, negotiating contracts, and ensuring service level agreements are met.

- Lead and participate in the testing, validation, and quality assurance of technology solutions to guarantee they meet the company's standards.

- Maintain detailed records, reports, and documentation related to technology projects and processes.

- Monitor technology-related issues that arise and work with external vendors to achieve a rapid resolution to minimize disruptions.

- Provide regular updates and reports to senior management on the status of technology projects and processes.

Qualifications you need to possess:

- Bachelor's degree in Engineering, Information Technology, or a related field from a recognized university.

- Experience with or willingness to learn about hospitality technology, operations, and processes is an added bonus.

- Ability to learn our hotel’s Property Management Systems (PMS) and other industry- specific software.

- Excellent project management skills with the ability to lead and execute projects.

- Exceptional analytical and problem-solving abilities.

- Ability to present ideas in a systematic and logical manner.

- Ability to work in a fast-paced, team-oriented environment.

Beyond your qualifications, we are looking for:

- Someone with high levels of motivation with even higher levels of integrity.

- Someone who is hungry to learn and humble enough to accept feedback.

- Someone who is resilient when faced with setbacks and challengers.

- Someone who is not looking for work-life balance but work-life integration because you are doing something you are passionate about.

- Someone who believes that their past journey through life and school can be made relevant with a role in our company.

- Someone who embraces change because our company believes that “change is the only constant” in the pursuit of excellence and innovation.

Only shortlisted candidates will be contacted.

The Hostess/Supervisor) will report to the Restaurant Manager (RM) or assigned personnel and will assist in achieving the restaurant's annual operating budget.

Responsibilities include, but are not limited to:

- Coordinating daily front-of-house operations, including bar-related tasks such as beverage preparation, setting tables, folding napkins, and maintaining cleanliness.
- Adhering to telephone etiquette in accordance with the manager's Standard Operating Procedures (SOP).
- Ensuring consistent product quality and presentation as established by the company and the manager.
- Achieving sales targets through the upselling of beverages and food items while maintaining high customer satisfaction.
- Ensuring compliance with hygiene regulations, health and food safety standards, risk management protocols, and maintaining a safe working environment for all employees, especially during deliveries.
- Assisting the RM in planning strategies to ensure the successful execution of the company business plan.
- Managing inventory, including ordering, receiving, and stocktaking, with daily completion of Food Safety Management System (FSMS) monitoring forms.
- Upholding proper food handling, sanitation, and infection control procedures at all times.
- Delivering the Company brand promise and providing exceptional customer service consistently.
- Possessing in-depth knowledge of the restaurant/bar menu and its recipes.
- Performing additional responsibilities as assigned by the restaurant manager or designated personnel.

**Requirements:**
- Commitment to delivering high levels of customer service and a willingness to go the extra mile.
- Ability to work effectively under pressure in a fast-paced environment.

**Contact:**
For a career pathway chat, please call 97333729.
Send your CV to: [email protected]