Responsibilities:

• Analyze, design, and implement IT systems to meet business needs.
• Provide advanced technical support and troubleshoot complex IT issues.
• Collaborate with stakeholders to gather requirements and develop technical specifications.
• Ensure the security, integrity, and availability of IT systems and data.
• Monitor system performance and implement improvements as needed.
• Manage and support IT projects, including planning, execution, and post-implementation review.
• Develop and maintain documentation, including system architecture, processes, and procedures.
• Mentor and provide guidance to junior IT staff.
• Stay current with emerging technologies and industry trends to recommend and implement innovative solutions.
• Coordinate with vendors and service providers to ensure seamless integration and support of IT services.

Requirements:

• Diploma in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in IT analysis, support, and project management.
• Strong knowledge of IT infrastructure, including servers, networks, and databases.
• Proficiency in various operating systems, such as Windows, Linux.
• Experience with cloud computing platforms (e.g., AWS, Azure) is preferable.
• Familiarity with cybersecurity principles and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., ITIL, CompTIA, Microsoft, Cisco) are a plus.

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Location: Chai Chee Road

Overview:

• We are looking for an IT Operations Support Analyst to maintain and support our IT operations. The role involves developing batch jobs, managing cron jobs, and ensuring the stability of IT systems. Ideal candidates will have experience with .NET, SQL databases, and scripting for operational processes.

Key Responsibilities:

• Monitor and maintain daily IT operations and system performance.
• Develop batch jobs using .NET and manage cron job scheduling.
• Troubleshoot and resolve operational issues related to systems and databases.
• Collaborate with teams to implement solutions and improve processes.
• Provide Level 1 and 2 support for system incidents and service requests.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and ability to work independently.

Job Decription:

• Define and ensure traceability from functional specifications to business requirements.
• Perform impact analysis on Project scope and document proposed solution and estimated required effort.
• Ownership of the creation of functional design specifications and technical design document.
• Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.
• Review and contribute to test planning and design for SIT and UAT.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Provide input to impact assessment and estimation for Project Change Request.

Requirements:

• AML/Compliance Tech system enhancements delivery experience in the banking industry.
• Hands on experience in design and configurations/development work for the NetReveal AML application.
• Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work.
• Strong Oracle SQL, PL/SQL and Unix skills.
• Good application design operational impact awareness.
• Netreveal / Actimize / Fircosoft AML application.
• DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

About the Role
Are you passionate about market trends, consumer behavior, and strategic trading? Do you thrive in fast-paced environments where data-driven decisions drive success?

Based in Singapore we are seeking a Market and Trading Analyst to provide analytical and commercial support to LNG, Liquids, shipping and new energy transactions. In addition, this role is to support bespoke marketing business led project opportunities which include but may not be limited to LNG import terminal assessments, LNG Tanks utilization and access to new markets.

Key accountabilities include:

* Apply thinking in area of expertise - deliver plans and work as directed and in alignment with the company’s strategy
* Understand change and performance mindset and participates to achieve desired culture outcomes
* Contribute to delivering on cost reduction efficiencies and value creation strategies as directed
* Acquire a working knowledge of the global and domestic LNG and liquids markets
* Provide analytical support to logistics (tankers and LNG vessels) to aid decisions support
* Support economic decisions on pricing and contract negotiations through application of economic modelling and value-based analysis
* Support marketing and trading lead new market activities such as receiving terminals
* Support development and implantation of Marketing & Trading digital solutions.
* Provide support on commercial matters and represent Santos with customers and joint venture partners

About You
To stand out in this role, we are looking for professionals with ability to work on multiple tasks within challenging timeframes and has the following essential experience:

* Previous experience in LNG and or liquids preferable
* Proven economic modelling skills and experience preparing and presenting material to senior managers
* Be receptive to change, open to challenge and exhibit an owner’s mindset

Ideally, you have tertiary qualifications in a numerate discipline such as engineering, economics, finance, or commerce and/or relevant work/industry experience

Job Description & Requirements

• Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector
• Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner
• Respectful and professional when challenging a past decision or quality of work
• Can manage pressure from high volume
• Fluent and articulate in both spoken and written English
• Self-started, team player; can work with stakeholders from other BUs.
• Experience with Detica appreciated, but not mandatory
• Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.

Job scope

• Perform daily and month end checks on data in Risk Data including updates of reconciliation reports.
• Follow-up and resolve reconciliation breaks.
• Facilitate requirements workshops to engage the various stakeholders such as risk reporting and engines users as well as front office users to elicit and validate business requirements.
• Lead and manage issues, and ensure all requirements have proper traceability.
• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between users and technology.
• Participate in Risk Data Production tools and capabilities improvement enhancement.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Job requirement

• Bachelor’s degree in IT, Computer Science or any equivalent
• At least 3 years of experience in Business Analyst role.
• Good to have experience working in banking or financial industry
• Well versed in MS Office: Word, Project, Excel, Visio, and PowerPoint.
• Excellent interpersonal skills with the ability to liaise with senior stakeholders.
• Excellent written and oral communications to explain and collaborate on requirements
• Good team player with excellent interpersonal skills.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• MNC Company: Software Company that provides streamlined, omni-channel software solutions, exclusively for the Distribution, Logistics and Supply Chain industries
• Position: Application Consultant [ SAP / ERP / WMS ]
• 5 Days Work, 830am-6pm
• Basic Salary Up to $5,000 + Bonus
• Apex @ Henderson, Singapore (159545) - Tiong Bahru / Redhill

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• At least 3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.

Job Description

• Prepare system for walkthrough
• Conduct requirement gathering
• Prepare SRS & walkthrough with customer
• Design solution to fulfill customer requirement
• Prepare customization list and detailed design for development team
• Monitor development progress
• Perform testing on system prepared
• Prepare training slides
• Conduct training
• Prepare User Guide
• Prepare UAT test script
• Conduct UAT & maintain UAT issue list
• Prepare master data template
• Upload master data to system
• On-site support & maintain go live issue list

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Description

• Consolidate financial data including from the Company, subsidiaries, and joint venture entities.
• Preparation, review and analysis of consolidated financial statements including required disclosure notes for financial instruments and transactions and M&A deals
• Coordinate with auditors and provide the required support during the audit/review process of financial statements including assisting with queries arising from audits by external audit firms.
• Provide Joint Venture, M&A integration support from a financial statement perspective.
• Record, and report the results of operations for both internal and external financial reporting purposes
• Oversees and executes day to day accounting of activities that include but is not limited to time deposit, intercompany loan, FX hedging, derivative, supply chain financing, cash pooling, accounts payable, accounts receivable, dividends, reconciliations, maintaining charts of account, etc... and financial management and accounting control related tasks.
• Maintain the company’s Accounting Policies, ensuring compliance with IFRS and group requirements.
• Provide ad hoc financial expertise as required.
• Provide accounting technical guidance
• Identifies and researches the appropriate accounting treatment for new transactions and business initiatives.
• Monitors compliance of financial accounting standards, tax regulations, and ensuring effective internal controls over financial reporting processes.
• Review transaction/investment/M&A agreements and related Technical Accounting papers
• Review treasury activity agreements including but not limited to time deposit, intercompany loan, FX hedging, derivative, supply chain financing, cash pooling, and assess related technical accounting requirements.
• Analyzes the impact of new accounting policies and principles on the Company's financial condition and on financial reporting and budgetary systems.
• Research accounting literature to address current issues involving accounting and financial reporting.

Requirements

• Bachelor’s Degree in Accounting, Master’s Degree is desirable.
• Professional Certificate: CPA (USA ONLY) or ACCA or Chartered Accountant trained from Big 4
• Minimum of 15 years of relevant experience which may include financial statement consolidation, financial analysis, financial statement preparation, accounting research, mergers and acquisitions, taxation, Accounting for Foreign Exchange Hedges, and accounting for Loans.
• Extensive knowledge of accounting policies and procedures established pursuant to International Financial Reporting Standards (IFRS)
• Experience/knowledge in IFRS 10 “Consolidated Financial Statements”, IFRS 11 “Joint Arrangements”, and, IAS 28
• “Investments in Associates and Joint Ventures” with professional industry experience in accounting for transactions/investments/M&A (preferably oil & gas industry).
• Knowledge of IFRS 9 “Financial Instruments” with banking experience in with professional experience in the banking/insurance industry and related accounting (e.g. time deposit, intercompany loan, FX hedging, derivative, supply chain financing, cash pooling).
• Proficiency in both oral and written English.
• SAP or equivalent Enterprise Resource Planning (ERP) systems experience is highly desirable.
• Experience leading transformation projects, process streamlining, and demonstrating ability of planning, prioritizing, and coordinating the team’s workload to ensure meeting critical deadlines.

Security Infrastructure Analyst

Main Duties

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required,
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all Network and Security services supported throughout the organization,
• documents,reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance with the SLA,
• implements and develops improvements based on best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution
• Perform real-time analysis and trending of security systems
• Respond to user incident reports and evaluates the type and severity of security events.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

As an experienced professional in Network-Security Services, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively assists in identifying the most technical skilled candidates for open roles,

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time;Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Qualifications and Profile

• 15+ years of Experience in managing network and security infra.
• 10+ years Experience in handling major network security projects (ex: SDWAN )
• 10+ years Experience in handling Firewalls/IPS/F5/Pulse/Proxies, Routers/Switches.
• Atleast a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

Job Description & Requirements

• Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector
• Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner
• Respectful and professional when challenging a past decision or quality of work
• Can manage pressure from high volume
• Fluent and articulate in both spoken and written English
• Self-started, team player; can work with stakeholders from other BUs.
• Experience with Detica appreciated, but not mandatory
• Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.

Our client a well-known Insurance business is seeking an operation analyst, for 12 months

The role oversee and execute all activities related to onboarding and offboarding of representatives.

Key Responsibilities

• Perform Fit & Proper checks on applicants within 14 working days and lodge applications
• Conduct close and credit monitoring reviews
• Perform due diligence and onboarding processes for Introducers.
• Facilitate the offboarding process for representatives and ensure timely communication with internal and external stakeholders.
• Maintain and update AMU materials, manuals, guides, forms, and SOPs to ensure accuracy and relevance.

Requirements

• 2 years of experience within insurance industry
• Experience in agent operations will be at advantage
• Minimum education: Diploma

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R24124284

Job Overview

We are seeking a Remediation Analyst to support the financial institution in ensuring thorough Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance. The analyst will be responsible for conducting project due diligence, reviewing and verifying Statements of Work (SOW), and assessing projects for potential risks, including PEP and Adverse Media, using trusted industry sources. The role involves comprehensive analysis of project data, ensuring compliance with bank Standard Operating Procedures (SOP), and collaborating with legal support teams for risk mitigation.

Key Responsibilities:

• Conduct detailed project due diligence to support and verify SOW (Statement of Work) alignment with bank SOP.
• Evaluate and assess project profiles, including beneficiary’s full name, date of birth, place of birth, nationality, source of wealth (SoW), and occupation.
• Review and investigate projects for PEP status, sanctions listings, and adverse media risks using trusted industry databases and sources.
• Analyze flagged cases and promptly identify and escalate any anomalous or suspicious activities to project or legal teams for further investigation and resolution.
• Support timely and accurate reporting and documentation of due diligence findings.
• Maintain up-to-date knowledge of regulatory requirements and best practices related to AML/KYC, PEP, sanctions and adverse media screening.
• Provide input and recommendations on risk mitigation and remediation efforts for suspicious activities.

Qualifications & Skills:

• Proven experience in project due diligence, KYC, or AML processes, preferably within a banking or financial institution.
• Familiarity with sanctions, PEP, and adverse media checks, and utilizing industry sources such as World-Check, Dow Jones, etc.
• Strong analytical and investigative skills with attention to detail.
• Good communication skills for collaborating with projects and legal support teams.
• Ability to handle sensitive and confidential information with discretion.
• Knowledge of current regulatory requirements and compliance standards for project screening and due diligence.

Job Overview

As a Technical Business Analyst, you will be responsible for analyzing business requirements, documenting processes, and working closely with IT and development teams to deliver effective solutions. Your role will involve gathering and translating business needs into technical specifications, ensuring that solutions align with organizational goals.

Key Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.
• Understanding solutions
• Experience in CRMs (e,g, Siebel, SFDC), Billing systems (e.g, BSCS, Matrixx), Outsystems, and/or API Gateway is a plus.

Direct Responsibilities

As a team member of APS , he/she will:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.

Contributing Responsibilities

• Assist on DR, BCP exercise and patching cycles

Technical

• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus

Specific Qualifications (if required)

• At least 7 years of experience in Banking industry as an IT Production L1/L2 support
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus.

Direct Responsibilities

As a team member of APS , he/she will:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.

Contributing Responsibilities

• Assist on DR, BCP exercise and patching cycles

Technical

• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus

Specific Qualifications (if required)

• At least 7 years of experience in Banking industry as an IT Production L1/L2 support
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus.

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

Responsibilities

• Monitor production issues, respond based on production defect severity SLAs.

• Respond to production issues related to AS/400 platforms, providing quick and effective solutions.

• Investigate, diagnose, and resolve production issues, including system errors, slow performance, and application failures.

• Ensure minimal downtime and provide detailed troubleshooting steps for incidents.

• Track, prioritize, and resolve incidents related to the AS/400 systems, ensuring timely closure within service level agreements (SLAs).

• Collaborate with other technical teams to escalate and resolve more complex issues.

• Use monitoring tools to continuously track system health, applications, and background processes.

• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

• Maintain detailed documentation of system configurations, troubleshooting steps, and procedures.

• Provide regular reports on system performance, incident resolution, and overall system health.

• Ensure that all work is properly logged in the incident and change management systems.

Requirements:

• At least 3-5 years’ relevant experience preferably in Application Support.

• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

• Willing to work in onsite shift-support model [24*7]

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

In this role, you will take a leading role in Salesforce implementation to the business, including coordinating rollout of successive releases and driving adoption.

Job Responsibilities

• Act as the functional expert of the company and work closely with local business to understand business requirements and provide solutions for consideration.
• Facilitate discussions and workshops, asking probing questions, encouraging open communication and building cooperation amongst the business teams.
• Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
• Understand and document regional nuances of both current and future state processes.
• Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
• Contribute to defining regional roadmap for Salesforce program rollout.
• Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
• Execute user acceptance testing (UAT) and ensure system readiness to meet local requirements.
• Support change management and training needs for future state processes.
• Provide advice on Salesforce best practices.

Skills required

• Bachelor Degree in Computer Science, Business Analytics or discipline related to the role, with at least 8 years of relevant experience.
• Understanding of Salesforce Platform functionality and best practices.
• Experience in an industry selling goods business-to-business.
• Excellent analytical and problem-solving skills, outstanding attention to detail.
• Experience in drafting business requirements to serve the needs of the organization.
• Proven ability to work independently, exercising judgement and initiative.
• Excellent time management and prioritization skills.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).

Location: Singapore

Employment Type: Full-Time

Job Overview:

The Senior Consultant - Business Analyst will drive complex projects, lead business analysis teams, and serve as a strategic partner to clients. The role includes leading critical transformation projects and enhancing organizational processes.

Roles and Responsibilities:

• Lead large-scale business transformation projects from inception to delivery.
• Develop and implement business strategies and operational plans.
• Manage cross-functional teams and senior-level client relationships.
• Conduct enterprise-wide assessments to identify improvement opportunities.
• Define project goals, success metrics, and key performance indicators.
• Develop and deliver executive presentations and business proposals.
• Oversee project execution, ensuring adherence to quality and compliance standards.
• Mentor and coach junior analysts and contribute to knowledge-sharing initiatives.

Qualifications and Skills:

• Bachelor’s degree in Business, IT, or a related field.
• Industry certifications such as CBAP, PMP, or Prince2 are preferred.
• Expertise in business process reengineering, enterprise solutions, and strategy development.
• Strong leadership, decision-making, and client management skills.
• Minimum Experience: 6+ years

Location: Singapore

Employment Type: Full-Time

Job Overview:

We are seeking a driven Associate Consultant - Business Analyst to support project implementations and process improvements. The role involves gathering business requirements, supporting project delivery, and facilitating communication between stakeholders.

Roles and Responsibilities:

• Gather and analyze business requirements from clients.
• Support project teams in implementing solutions.
• Prepare detailed documentation, reports, and process flows.
• Assist in project planning, testing, and change management.

Qualifications and Skills:

• Bachelor’s degree in Business, IT, or a related field.
• Strong analytical and problem-solving skills.
• Proficiency in business analysis tools and methodologies.
• Excellent communication and presentation skills.
• Minimum Experience: 3+ years

In this role, you will take a leading role in Salesforce implementation to the business, including coordinating rollout of successive releases and driving adoption.

Job Responsibilities

• Act as the functional expert of the company and work closely with local business to understand business requirements and provide solutions for consideration.
• Facilitate discussions and workshops, asking probing questions, encouraging open communication and building cooperation amongst the business teams.
• Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
• Understand and document regional nuances of both current and future state processes.
• Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
• Contribute to defining regional roadmap for Salesforce program rollout.
• Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
• Execute user acceptance testing (UAT) and ensure system readiness to meet local requirements.
• Support change management and training needs for future state processes.
• Provide advice on Salesforce best practices.

Skills required

• Bachelor Degree in Computer Science, Business Analytics or discipline related to the role, with at least 8 years of relevant experience.
• Understanding of Salesforce Platform functionality and best practices.
• Experience in an industry selling goods business-to-business.
• Excellent analytical and problem-solving skills, outstanding attention to detail.
• Experience in drafting business requirements to serve the needs of the organization.
• Proven ability to work independently, exercising judgement and initiative.
• Excellent time management and prioritization skills.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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About Activants

Activants helps companies in their digital transformation journey by designing and delivering process automation to improve business performance and increase customer satisfaction. Headquartered in Singapore, Activants specializes in the implementation of business process management, robotic process automation, ML-powered document capture and document management for government, insurance and financial institutions. Our solutions include accounts payable and accounts receivable automation, certifications and accreditations system, customer on-boarding, incentives and grants management, scholarship and awards management system, and insurance claims system.

Business Analyst Responsibilities:

1. Analyse and synthesize information provided by business users
2. Responsible for drawing out the actual needs of stakeholders, not simply their expressed desires
3. Defines the requirements in detail, identify the problem that the business is experiencing and state clearly and unambiguously what the business needs in order to resolve its problem.
4. Create a business case which shows how a problem is being tackled, how much it will cost to resolve the problem and what benefits the organisation can expect to see once the problem has been resolved
5. Align the needs of business units with the capabilities delivered by our solution by constantly checking to ensure that a change is in-line with the expected business benefits and to ensure that the business case is still relevant
6. Work to facilitate communication between organizational units
7. Work with the development team and solution architect to create the design and define exactly what the solution should look like
8. Serve as a bridge between business users and application developers

Business Analyst Requirements:

1. Diploma or higher in computer science or relevant field
2. 2 years of experience as an IT Business Analyst or similar role
3. Understanding of networks, databases and other technology
4. Analytical thinking and problem-solving skills
5. Ability to elicit business requirements from clients
6. Strong time management skills and able to complete tasks on schedule
7. Being detail-oriented and capable of delivering a high level of accuracy
8. Oral and written communication skills
9. Interpersonal and consultative skills
10. Candidate that is able to start work immediately or within short notice would be advantageous

Employment Benefits:

1. Five day work week
2. Performance bonus
3. Flexible working arrangement
4. Hospitalisation and outpatient insurance
5. Birthday voucher
6. Professional training
7. Quarterly team building activity
8. Staff recognition and awards