Job Responsibilities:

• Check client’s eligibility of medical benefits

• Check validity of claims prior to data entry into system

• Data entry of medical claims for both outpatient and inpatient services within a strict timeline

• Count, sort and stamp all incoming claims received

• Scan weekly invoices

• Prepare letters of rejected claims

• Process medical claims reimbursement and generate report

• Problem solve operational and system issues

• Handle client enquiries via phone and email

• Other administrative duties as assigned

Job Requirements:

• Meticulous and detailed at work with accuracy of data entries into system

• Responsive to client needs

• Team player

• Problem solver

• Willing to learn and adaptable to working environment with minimal supervision

• Able to work within KPIs set

• Must be familiar with Microsoft Office applications (Excel, Word and Power Point)

Thank you for your interest. We regret that only shortlisted candidates will be notified.

Job Responsibilities:

- Middle Office provides post-sales support to the Sales team and assists internal Operations teams especially Policy Administration and Claims team in interacting with Intermediaries and Client HR

- Maintain close working relationship with Sales/Policy Admin/Claims/Compliance/Customer Care Teams and external parties (Intermediaries/Client HR) to ensure seamless flow of relevant information and co-ordination

- Monitor service level achievements for selected clients

- Attend to escalations with ability to mitigate and resolve issues of concern in relation to needs of Client HR and Intermediaries.

- Assist in identifying, simplifying and streamlining processes for operation efficiency

- Perform ad-hoc duties assigned by supervisor

Job Requirements:

- Degree in any discipline

- At least 1 year of relevant experience in Employee Benefits Operations is preferred

- Knowledge of health insurance products would be an advantage

- Polite, tactful and service minded

- Good communication skills

- Able to work well independently and in teams

- Proficiency in Microsoft Office

We regret that only shortlisted candidates will be contacted.

Expectations of an Assistant Finance Manager

• Perform monthly, quarterly, annual financial close with high accuracy and timeliness
• Ensure that all management reports submitted within deadline. Monthly, quarterly and yearly reporting to be carried out with insightful analysis and developing process to ensure quality reporting variances to be fully explained
• Assist in forecasting and budgeting cycles, ensuring that the numbers are reliable, stable and accurate.
• Strong partnership with the commercial finance team on the full spectrum of financial planning and analysis.
• Working with internal and external auditors, ensuring policies compliance in place.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation/migration