- 1 year renewable contract

- Up to 3,000 + PB

- Monday to Friday: 9am – 6.30pm

- Novena

Responsibilities:

• Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
• Review 15 of closed sales calls per day for General Insurance Team.
• Backup for Auto Insurance for Call Review purposes.
• Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
• Prepare, track and send Quality Assurance related reports to UOB management and team. (NMD, Service Quality Monthly, Penalty Points Table)
• Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
• Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
• Other ad-hoc duties as assigned by supervisor

Period:

• 1 Year Renewable Contract

Location:

• Novena

Working Hours:

• Monday – Friday (9.00am – 6.30pm)

Salary:

• Up to 3,000 + PB

Requirements:

• Good to have BCP and PGI Certificates.
• Preferably have quality assurance experience and insurance products knowledge.
• Meticulous and responsible team player.
• Proficient in Microsoft Office.
• Able to multi-task.
• Fast Learner and willing to learn on multiple Insurance Products.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

[Job ID: 763723]

Responsibilities:

• Focus on proactively acquiring new-to-bank HNW Sign-Ups, primarily targeting individual customers with potential for HNW Sign-Ups.
• Promote and offer a range of retail and priority banking products, including unsecured credit cards and insurance, to specific target segments.
• Build strong relationships with internal stakeholders within the Client Acquisition (CA) team and external partners (e.g., property agents, brokers, and other sales agents) to increase HNW Client referrals.
• Engage affluent and mass-market clients by processing HNW Sign-Up requests through internal stakeholders, marketing campaigns, mortgage inquiries, employee banking events, networking activities, and roadshows.
• Stay updated on market trends and competitor offerings, conducting regular market research and follow-up activities to enhance product differentiation and maintain a competitive edge.
• Flexibility to work off-office hours and weekends as needed for networking events, campaigns, and roadshows.

Requirements:

• Relevant sales/acquisition experience in banking with a proven sales track record.
• Highly results-driven, enthusiastic, and self-motivated with strong time management skills, capable of working under pressure.
• Excellent interpersonal and communication skills, able to engage customers at all levels with assertiveness.
• Passionate about sales and providing exceptional customer service, with the ability to handle complex and challenging situations.
• A strong team player with initiative and assertiveness.
• Diploma or degree holder.
• Minimum 4 years of experience in banking.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

*Seeking for a talent with minimum 2 years of ALM/liquidity management and has knowledge in money market products (e.g. FX, Repo and interbank cash trades)*

THE COMPANY

This bank has a reputable brand. With their longstanding and leading presence in their field of expertise and service offerings to clients, they are seeking for ALM/Treasury Officer to be part of their risk team.

JOB RESPONSIBILITIES

• Support the bank’s ALM/liquidity management
• Execute money market transactions to ensure smooth cash flow operations
• Give deposit/loan rates to counterparties
• Input data into system
• Perform KYC and due diligence
• Prepare relevant reports
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of ALM/liquidity management
• Knowledge in money market products (e.g. FX, Repo and interbank cash trades)
• Highly analytical, diligent, focused and a team player

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

*Seeking for a talent with minimum 4 years of Compliance experience (AML/CDD) in a Corporate Bank/Financial Institutions including MAS 626*

THE COMPANY

This bank has a solid base. With their unwavering, reliable and consistent service standards, they are looking to expand their reach to their clientele. Currently, they seek for a talent, AML Compliance- Senior Officer, to be part of their Compliance team.

JOB RESPONSIBILITIES

• Perform full cycle of compliance (AML/CDD) monitoring and report on testing/assessments
• Keep abreast of latest changes to regulations (AML/CFT)
• Investigate any AML discrepancies/risks
• Update company’s policy with any latest changes
• Work closely with various business units
• Any other ad-hoc compliance duties or involvement in Projects

JOB REQUIREMENTS

• Bachelor's Degree/Professional Degree in Business Studies/Finance/Banking/Economics/Commerce/Law or any other relevant education
• Minimum 4 years of Compliance experience (AML/CDD) in a Corporate Bank/Financial Institutions including MAS 626
• Independent, diligent, meticulous, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job opportunities, please refer to our website https://resolutehunter.com/

EA Licence 18C9105

EA Reg R1105305

*Seeking for an IT Risk/Cyber Security talent who has minimum 2 years of experience handling Banking’s IT Risk/ cyber security*

THE COMPANY
With their reputable brand and commitment to their clients, this company is increasing their operations in the region. They seek an IT Risk/Cyber Security Senior Officer to be part of their team.

JOB RESPONSIBILITIES

• Handle IT system risk framework and assessment (Outsourcing, critical and system risk assessment)
• Deal with MAS vulnerability announcement, patch management and access control
• Assist with IT security training
• Ensure compliance to regulations (MAS etc)
• Recommend measures to close gap and improve existing processes
• Work with IT Dev and IT Infra team to ensure compliance of IT Risk
• Deal with IT auditors
• Update IT policy and guidelines
• Participate in any adhoc IT project/enhancements
• Work closely with other business stakeholders etc.

JOB REQUIREMENTS

• Degree in IT/Information Technology/Information Security/Computer Science or any other relevant IT education
• Minimum 2 years of experience handling IT Risk/Cyber security in a bank or Financial Institutions
• Solutions-oriented, friendly, helpful, resourceful and able to multi-task

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job opportunities, please visit our website https://resolutehunter.com

EA Licence 18C9105
EA Reg R1105305

Client Services Executive

Salary: $3,000 - $5,000 monthly

About the Organization

The client is a leading financial institution providing a wide range of banking and financial services to individuals and businesses. The organization is committed to delivering exceptional customer experiences and innovative financial solutions.

Job Overview

The Client Services Executive is responsible for delivering exceptional customer service by assisting clients with account-related transactions, time deposits, inquiries, and after-sales services. The role involves efficiently and accurately handling over-the-counter financial transactions, including deposits, withdrawals, payments, foreign currency exchanges, remittances, and other related services.

Key Responsibilities

1. Daily Banking Operations:

• Conducts start and end-of-day banking activities to ensure smooth operations.

2. Transaction Processing:

• Handles cash and check deposits, withdrawals, encashments, foreign currency exchanges, remittances, and

other related over-the-counter transactions, with decision-making authority for amounts up to S$30,000.

3. Time Deposit Management:

• Monitors time deposit maturities and collaborates with clients to confirm instructions for their accounts.

4. Client Interaction & Product Promotion:

• Provides clients with detailed information about the institution's products and services, offers tailored solutions, and actively cross-sells relevant banking products.
• Engages with prospective clients to explain offerings and assist them with account setup.

5. Marketing Support & Client Liaison:

• Supports marketing efforts by organizing and participating in events, interacting with clients, and promoting services.
• Acts as a Liaison Officer for Singapore-based clients

6. Compliance & Security:

• Maintains strict confidentiality regarding system access and passwords.
• Ensures compliance with internal policies, Know Your Customer (KYC) guidelines, Anti-Money Laundering Act (AMLA) regulations, Data Privacy laws, and the institution’s service quality standards.

7. Additional Responsibilities:

• Supports Loans and Treasury Operations when required.
• Manages small projects and performs other duties as assigned.

Job Requirements

• Diploma or Bachelor's degree in Banking, Finance, Business Administration, or a related field.
• 2–4 years of experience in banking, financial services, or customer service roles, preferably in a front-line or client-facing capacity.
• Excellent interpersonal and communication skills, with the ability to build rapport and maintain strong client relationships.
• Exceptional organizational and multitasking skills to manage daily operations, client inquiries, and marketing responsibilities.
• High level of integrity, professionalism, and discretion in handling sensitive client and company information.
• Immediate availability or a short notice period is an advantage.

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito Peciller | EA Reg No: R25126580

[Job ID: 520708]

The Banking Relationship Manager is responsible for managing and growing the bank’s relationships with individual in the Malaysian market. This includes offering tailored banking solutions, identifying new business opportunities, cross-selling products, and ensuring the highest level of customer satisfaction.

Key Responsibilities:

• Build, maintain, and enhance long-term relationships with both new and existing clients.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand clients’ financial goals and needs to provide personalized banking solutions.
• Identify new business opportunities to acquire high-net-worth clients
• Promote and cross-sell a range of banking products and services including loans, deposits, wealth management, and credit services.
• Meet and exceed sales targets and KPIs related to product uptake and client growth.
• Provide expert financial advice and guidance to clients, considering their specific financial needs and risk tolerance.
• Advise clients on wealth management, investments, and other banking solutions in line with the bank's offerings.
• Assist in the assessment and management of the credit risk for clients.
• Conduct thorough due diligence and ensure proper documentation for all new accounts and loans.
• Stay updated on market trends, economic changes, and regulatory updates that may impact clients and banking operations.
• Provide regular reports on client activities, sales performance, and market insights.
• Ensure clients receive top-tier service through proactive follow-ups and addressing any concerns.
• Resolve customer complaints or issues with efficiency, maintaining high client satisfaction levels.

Requirements:

• A bachelor’s degree in Finance, Business Administration, or related fields.
• At least 3-5 years of experience in banking, financial services, or sales, with a strong background in relationship management or wealth management in Malaysia.
• Strong communication and interpersonal skills with the ability to engage and build relationships with clients.
  Excellent understanding of banking products, financial markets, and investment strategies.
• Proficient in sales techniques, with a proven track record of achieving sales targets.
• Ability to work independently and manage a portfolio of clients effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

JOB ID : 613627

Key Responsibilities

• Actively acquire and prospect new Premier Banking customers from the offshore market(Indonesia)
• Develop and strengthen client relationships with the Bank to achieve business objectives and growth targets.
• Contribute to the success of Premier Banking through the accomplishment of sales and profit goals.
• Manage relationships with new and existing affluent customers through professional consultative financial analysis.
• Provide regular market updates, insights, and financial planning solutions tailored to clients' needs.
• Promote and cross-sell a wide range of banking products, including investment products such as unit trusts, bancassurance, and treasury solutions.
• Deliver superior customer service to enhance the overall customer experience.

Requirements

• Minimum of 3 years of sales experience in the banking and financial services industry, preferably managing affluent clients from the OFFSHORE market.
• Proven track record of consistent sales performance.
• Recognized university degree with relevant certifications (e.g., CMFAS certifications: RES1A, RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• In-depth knowledge of banking products, including investment and insurance products.
• Strong interpersonal and communication skills, with the ability to engage and consult effectively.
• A proactive mindset, with the ability to work independently and collaboratively within a team.
• Demonstrates creativity, initiative, and the drive to achieve sales quotas and revenue targets.

Additional Information

• Willingness to travel for client engagement and business development.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Your application will be processed in line with our company’s Privacy Policy. Please refer to: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

[Job ID: 763723]

Responsibilities:

• Focus on proactively acquiring new-to-bank HNW Sign-Ups, primarily targeting individual customers with potential for HNW Sign-Ups.
• Promote and offer a range of retail and priority banking products, including unsecured credit cards and insurance, to specific target segments.
• Build strong relationships with internal stakeholders within the Client Acquisition (CA) team and external partners (e.g., property agents, brokers, and other sales agents) to increase HNW Client referrals.
• Engage affluent and mass-market clients by processing HNW Sign-Up requests through internal stakeholders, marketing campaigns, mortgage inquiries, employee banking events, networking activities, and roadshows.
• Stay updated on market trends and competitor offerings, conducting regular market research and follow-up activities to enhance product differentiation and maintain a competitive edge.
• Flexibility to work off-office hours and weekends as needed for networking events, campaigns, and roadshows.

Requirements:

• Relevant sales/acquisition experience in banking with a proven sales track record.
• Highly results-driven, enthusiastic, and self-motivated with strong time management skills, capable of working under pressure.
• Excellent interpersonal and communication skills, able to engage customers at all levels with assertiveness.
• Passionate about sales and providing exceptional customer service, with the ability to handle complex and challenging situations.
• A strong team player with initiative and assertiveness.
• Diploma or degree holder.
• Minimum 4 years of experience in banking.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Operating Hours are from 8.30am – 8.30pm,

on 5-day work week with rotating shifts,

Mondays to Sundays and public holidays.

Job description

Customer Service Specialist

1. Maintaining a positive, empathetic, and professional attitude toward customers.

2. Responding promptly to customer inquiries on general and transactional enquiries

3. Communicating with customers through various channels.

4. Acknowledging and resolving customer requests.

5. Customer outreach to encourage the use of digital services.

6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

7. Collaborate with stakeholders to resolve all customer queries and requests.

8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.

9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery

10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Scope:
In a challenging and multi-cultural environment, we are looking for a Senior Java Full Stack Developer to join the Referential IT Section in charge of the KYC & counterparties referential applications of the bank. The team handles the development of transversal and international projects. We have a robust system to ensure compliance with the regulations and requirements including Know Your Customer (KYC) and Customer Due Diligence (CDD).

Main Responsibilities:

• Involve with software and product development, and adhoc projects.
• Design, develop, enhance, test and integrate web applications.
• Participate in software analysis, software design, code implementation, software integration, module verification and validation.
• Deliver software products for integration testing in accordance with standard procedures.
• Prepare and maintain technical documentation and software deliverables.
• Participate in technical discussions and provide solutions based on industry best practices.
• Follow the bank's methodology (Agile included).
• Mentor junior team members.
• Participate in L3 support.
• This position requires autonomy and reliability in performing duties while maintaining close communication with rest of project and support team.

Job Qualifications:

• Bachelor or Master Degree in Computer Science, Information Systems, or Information Technology.
• At least 8+ years of relevant working experience with Java J2EE software engineering.
• Good working knowledge with the software development methodologies such as Waterfall, Agile etc.
• Hands-on experience of end-to-end design and implementation of complex IT systems.

Functional Requirements:

• Financial or banking industry knowledge preferably.

Mandatory Technical Requirements:

• Excellent knowledge in Core Java (Java 11 or above) for web application design and development.
• Technical expertise in Java development and associated frameworks (Struts, Spring and Hibernate).
• Extended understanding on Spring Framework (Core, MVC, Security, AOP, Data, Integration, Transaction, Batch etc.), preferably with SpringBoot.
• Excellent knowledge in Hibernate/JPA framework.
• Experience working with WildFly or similar Java EE application servers.
• Experience working with front-end frameworks like Angular/React with good user interface (UI) skills in general.
• Experience in designing and implementing microservices architecture and APIs with emphasis on scalability and performance.
• Extensive experience developing API (WSO2, Kong) with associated security constraints.
• Hands-on experience with S3 and Kafka.
• Knowledge on Business Process Modeling and Notation (BPMN) tools like Flowable for creating and managing business process workflows.
• Solid database skills (SQL, SQL Server, stored procedure).
• Good experience on DevOps/DevSecOps tools like Jenkins, GitLab CI, Nexus, Maven / Gradle, SONAR, CheckMarx.
• Familiarity with JUnit or other testing frameworks.
• Comfortable with source code management system such as GIT.
• Experience with Eclipse/IntelliJ.

Additional Technical Requirements (good to have):

• Familiarity with Liquibase.
• Experience using Github Copilot.

Other Professional Skills:

• Excellent analytical and problem-solving skills is compulsory.
• Proactive in proposition improvements in processes and ways of working.
• Good organizational and communication skills.
• Experience working within a LEAN environment.
• Awareness of various software development procedures.
• Appetite to follow technology trend and participate to communities.
• Ability to follow defined procedures.
• Understanding and respect of cultural diversity.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

Job Scope:
In a challenging and multi-cultural environment, we are looking for a Senior Java Full Stack Developer to join the Referential IT Section in charge of the KYC & counterparties referential applications of the bank. The team handles the development of transversal and international projects. We have a robust system to ensure compliance with the regulations and requirements including Know Your Customer (KYC) and Customer Due Diligence (CDD).

Main Responsibilities:

• Involve with software and product development, and adhoc projects.
• Design, develop, enhance, test and integrate web applications.
• Participate in software analysis, software design, code implementation, software integration, module verification and validation.
• Deliver software products for integration testing in accordance with standard procedures.
• Prepare and maintain technical documentation and software deliverables.
• Participate in technical discussions and provide solutions based on industry best practices.
• Follow the bank's methodology (Agile included).
• Mentor junior team members.
• Participate in L3 support.
• This position requires autonomy and reliability in performing duties while maintaining close communication with rest of project and support team.

Job Qualifications:

• Bachelor or Master Degree in Computer Science, Information Systems, or Information Technology.
• At least 8+ years of relevant working experience with Java J2EE software engineering.
• Good working knowledge with the software development methodologies such as Waterfall, Agile etc.
• Hands-on experience of end-to-end design and implementation of complex IT systems.

Functional Requirements:

• Financial or banking industry knowledge preferably.

Mandatory Technical Requirements:

• Excellent knowledge in Core Java (Java 11 or above) for web application design and development.
• Technical expertise in Java development and associated frameworks (Struts, Spring and Hibernate).
• Extended understanding on Spring Framework (Core, MVC, Security, AOP, Data, Integration, Transaction, Batch etc.), preferably with SpringBoot.
• Excellent knowledge in Hibernate/JPA framework.
• Experience working with WildFly or similar Java EE application servers.
• Experience working with front-end frameworks like Angular/React with good user interface (UI) skills in general.
• Experience in designing and implementing microservices architecture and APIs with emphasis on scalability and performance.
• Extensive experience developing API (WSO2, Kong) with associated security constraints.
• Hands-on experience with S3 and Kafka.
• Knowledge on Business Process Modeling and Notation (BPMN) tools like Flowable for creating and managing business process workflows.
• Solid database skills (SQL, SQL Server, stored procedure).
• Good experience on DevOps/DevSecOps tools like Jenkins, GitLab CI, Nexus, Maven / Gradle, SONAR, CheckMarx.
• Familiarity with JUnit or other testing frameworks.
• Comfortable with source code management system such as GIT.
• Experience with Eclipse/IntelliJ.

Additional Technical Requirements (good to have):

• Familiarity with Liquibase.
• Experience using Github Copilot.

Other Professional Skills:

• Excellent analytical and problem-solving skills is compulsory.
• Proactive in proposition improvements in processes and ways of working.
• Good organizational and communication skills.
• Experience working within a LEAN environment.
• Awareness of various software development procedures.
• Appetite to follow technology trend and participate to communities.
• Ability to follow defined procedures.
• Understanding and respect of cultural diversity.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

What we are looking for:

- Familiar with IT contractual clauses to negotiate with suppliers, as one of the key deliverables of the scope is to review contracts for this role. Good knowledge on information technology contractual clauses:

* Scope of Services

* Payment Milestones

* Min Wage

* Man Days Estimation

* Confidentiality Agreement

* Intellectual Property/Ownership

* Breaches & Indemnity

* Governing Law & Jusrisdication

- Experienced Hire whom is focused on IT Services Sourcing & Procurement, understand the IT services nuances to facilitate on the negotiation with suppliers.

- 2 Types Of Domain (Any One Of Each): Software Application Contracts or IT Infrastructure Contracts

Department:

BANK's Techology Operations Strategic Sourcing Team to review and negotiate IT contracts with suppliers on IT initiatives across the Bank.

Job Description:

- Review and negotiate IT contracts with suppliers on IT initiatives across the Bank.
- Working in close collaboration with the Strategic Sourcing & Procurement colleagues, Group Legal and IT stakeholders to protect the Bank and to optimize the value from the supply market.
- Ensure compliance to BANK'S policies, process standards and guidelines.
- Provide advice on contracts, explain impact of contract gaps and mitigate contract risks to the stakeholders effectively and collaboratively.
- Ensure the right risk culture through strong communication lines with stakeholders and colleagues.

[Job ID: 520708]

The Offshore Banking Relationship Manager (HNW) is responsible for managing and growing a portfolio of high-net-worth (HNW) clients in the offshore banking space. This role focuses on providing a range of tailored financial solutions to meet the unique needs of HNW individuals and their families, including wealth management, investment planning, estate structuring, and specialized offshore banking services.

Responsibilities:

• Manage a portfolio of HNW clients, providing personalized banking solutions to meet their financial needs.
• Develop and maintain strong relationships with clients by understanding their objectives, preferences, and concerns.
• Provide ongoing financial advice, ensuring clients receive timely and relevant information to make informed decisions.
• Proactively identify and acquire new HNW clients through networking, referrals, and business development initiatives.
• Expand and grow the portfolio by deepening relationships with existing clients, identifying opportunities for additional services and product offerings.
• Offer customized wealth management, investment, estate planning, and offshore banking solutions to clients.
• Work closely with internal teams such as wealth management, investment specialists, and legal advisors to provide comprehensive services.
• Ensure clients’ financial goals are met by offering tailored advice on managing their wealth and mitigating risks.
• Drive cross-selling of the bank’s products and services, such as investment products, insurance, and credit facilities, to enhance revenue streams.
• Identify opportunities to offer value-added services that align with the client’s financial goals and risk tolerance.
• Provide exceptional ongoing client service, ensuring clients’ needs are promptly addressed and their expectations are exceeded.
• Conduct regular reviews and meetings with clients to assess their financial status and adjust plans as needed.

Requirements:

• Degree Holder and relevant CMFAS papers
• Minimum 3-4 year of relevant experience in banking industry.
  
  We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
  Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
  
  EA Personnel Name: Sandy Ng Mei Qi
  EA Personnel Registration Number: R24125475
  EA License No.: 07C5771

[Job ID: 520708]

The Offshore Relationship Manager is responsible for managing and nurturing relationships with high-net-worth individuals (HNWIs) in Malaysia market, providing them with personalized financial services, investment advice, and wealth management solutions. This includes offering tailored banking solutions, identifying new business opportunities, cross-selling products, and ensuring the highest level of customer satisfaction.

Responsibilities:

• Advocate for and cross-sell a variety of banking products and services, including but not limited to loans, deposits, wealth management, bonds, equities, and foreign exchange (FX).
• Build, maintain, and enhance long-term relationships with both new and existing clients.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand clients’ financial goals and needs to provide personalized banking solutions.
• Identify new business opportunities to acquire high-net-worth clients
• Meet and exceed sales targets and KPIs related to product uptake and client growth.
• Provide expert financial advice and guidance to clients, considering their specific financial needs and risk tolerance.
• Advise clients on wealth management, investments, and other banking solutions in line with the bank's offerings.
• Assist in the assessment and management of the credit risk for clients.
• Conduct thorough due diligence and ensure proper documentation for all new accounts and loans.
• Stay updated on market trends, economic changes, and regulatory updates that may impact clients and banking operations.
• Provide regular reports on client activities, sales performance, and market insights.
• Ensure clients receive top-tier service through proactive follow-ups and addressing any concerns.
• Resolve customer complaints or issues with efficiency, maintaining high client satisfaction levels.

Requirements:

• A bachelor’s degree in Finance, Business Administration, or related fields.
• At least 3-5 years of experience in banking, financial services, or sales, with a strong background in relationship management or wealth management in Malaysia.
• Strong communication and interpersonal skills with the ability to engage and build relationships with clients.
  Excellent understanding of banking products, financial markets, and investment strategies.
• Proficient in sales techniques, with a proven track record of achieving sales targets.
• Ability to work independently and manage a portfolio of clients effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

JOB ORDER: 763721

Acquisition Manager – Thailand Market

Are you driven by the challenge of acquiring high-net-worth clients? Do you excel in building strong relationships within the Thailand market? If so, we have an exciting opportunity for you.

Key Responsibilities:

• Client Acquisition: Proactively source and acquire HNW clients within the Thailand segment, ensuring they meet Priority Banking criteria.
• Relationship Building: Engage with prospects and deliver consultative financial planning, helping them achieve their financial goals.
• Sales Presentations: Organize presentations to groups and organizations to drive new business.
• Collaborative Cross-Sell: Work with Relationship Managers from various banking divisions to maximize cross-sell opportunities.
• Compliance: Ensure adherence to sales processes and local regulatory requirements.

What We’re Looking For:

• Minimum of 3 years of experience in Relationship Management, with a focus on Wealth Management and the Thailand market.
• Proven track record in client acquisition and delivering high service standards.
• Experience working with UHNW clients is advantageous.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Gabriel
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Position: Contact Centre Executive
Location: Raffles
Time: 4 hours a day
Salary: Up to $20/hour (depending on experience)

Job Responsibilities:

• Assist in Contact Centre Duties (Answering of customer enquiries, escalate to relevant department, initiate callbacks to customers to confirm details and resolve concerns)

Requirements:

• Experience in a Contact Centre, Banking or Customer Service environment will be advantageous
• Great Communication Skills; friendly and clear when speaking with customers.

Attention to: Hailey
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

• Amazing opportunity to work in world-class bank

• Basic From $3600 to $4000 + Attractive Incentives
• No experience needed, paid training will be provided
• Fast track progression in Banking and Finance industry

Responsibilities:

• Work closely with team to managing clients’ portfolio, perform financial analysis
• Follow on existing list of clients provided by the company
• Maintain customer loyalty and promote brand identity by providing excellent customer service through regular updates and reviews with customers on financial services/information
• Assisting in wealth preservation and capital growth
• Attend to the walk-in and queuing customers and customize solutions to meet clients’ financial objectives

Requirements:

•Degree in any discipline
•Good communication skills, strong customer service mindset
• Keen interests in Banking and Finance industry
• Be pro-active, a good listener, people and results-oriented
• Willingness to learn as comprehensive training provided

Attractive Salary Package up to $$4000 Basic + Incentives + Commission + Quarterly Bonus + Full Employment Benefits + Fast-track Progressions in Bank!

Kindly send in your resume to [email protected]

EA Name: Louise Chia Chau Lu
Registration No. R1769464
EA License No. 22C1201

Investment Advisory Associate

$6,000 - $10,000 monthly

About the Organization

The client is a leading financial institution providing a wide range of banking and financial services to individuals and businesses. With a strong presence in Singapore and the organization is committed to delivering exceptional customer experiences and innovative financial solutions.

Primary Role:

Support the Head of Securities Marketing in managing investment-related activities within the Treasury department. This includes overseeing client accounts and ensuring compliance with the Securities and Futures Act (SFA) and the Financial Advisers Act (FAA). The role focuses on growing client relationships, delivering tailored investment solutions, and achieving performance targets.

Key Responsibilities:

1. Build and nurture long-term client relationships, driving growth in market share and client asset size to meet annual revenue goals.
2. Provide personalized investment advisory services to Private Banking clients, creating strategies aligned with their goals and risk profiles.
3. Generate innovative investment product ideas and stay informed of market trends to offer expert guidance.
4. Assist clients with the investment account opening process by offering clear guidance, ensuring compliance with regulatory disclosures.
5. Facilitate customer categorization (e.g., professional investors, derivative knowledge) by gathering and verifying necessary documentation.
6. Execute investment product transactions based on customer instructions while adhering to regulatory requirements.
7. Clearly explain product features, associated risks, fees, and other key information during the sales process.
8. Perform suitability assessments to identify products that may be unsuitable or mismatched, escalating as needed for management approval before execution.
9. Ensure all selling processes comply with company policies and regulatory guidelines, obtaining necessary acknowledgments and confirmations from clients.
10. Stay updated on market developments, trends, and investment products, providing feedback on client needs for potential new offerings.

Job Requirements:

• Education: A bachelor’s degree in Finance, Economics, Business Administration, or a related field is required.
• Experience: A minimum of 3-5 years of relevant experience in investment advisory, private banking, or financial services.
• Strong understanding of investment products, financial markets, and regulatory requirements under SFA and FAA.
• Proven ability to build and manage client relationships effectively.
• Excellent communication and interpersonal skills, with the ability to convey complex financial information in a clear and concise manner.
• Certification in relevant financial qualifications (e.g., CMFAS modules, CFA, or CFP) is highly advantageous

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito Peciller | EA Reg No: R25126580

Job Scope:
In a challenging and multi-cultural environment, we seek a Business Analyst to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in several business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications and test scenarios/cases, maintaining and building the cash management ecosystem of the bank. The role will focus primarily on functional analysis, quality assurance of the build, and delivery required for the evolutions of the in-house applications.

Main Responsibilities:

• Execute business analysis best practices and engagement of stakeholders across front-to-back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Map the identified functional requirements and define a solution.
• Design and execute the test cases for the IT business requirements.
• Defect reporting and triage.
• Work in Agile – Scrum environment as a Business Analyst & Project Manager/Scrum Master. Should be able to refine/groom future stories and perform tests within the sprint timebox.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate alternative IT solutions and provide appropriate recommendations.
• Provide payments domain expertise to help define a viable business solution, and working with the key business sponsors.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, ad hoc projects, or technology issues.
• Coordinate with various users groups and interface teams, and get them onboard as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details.
• Involve in quality assurance activities when needed.
• Provide functional guidance to the team, and work closely with developers / technical leads for assisting in resolution of queries.

Job Qualifications:
The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems e.g., payment systems and core banking applications.

Key Functional Skills:

• Must have end-to-end payments system knowledge with detailed insights on payment file format ISO20022, SWIFT and SEPA payments. Experience with payments field/value mapping and validations.
• Must have hands-on experience on payment systems and exposure to payments hub, clearing and settlement, automated clearing house programs and channels.
• Must have good knowledge on payment lifecycle (client > clearing) for high value payments. Also, experience on handling R-Msgs.
• Must have proficiency in functional and system integration testing of banking and financial applications, as well as user acceptance testing (UAT).
• Must have excellent understanding of software development lifecycle and software testing lifecycle.
• Must have experience in breaking functional specification document (FSD) & EPICs into developable stories for developers by creating linkage and traceability of requirements.
• Should have high experience in creating Cucumber test cases (Gherkin) and working with developers in behavior driven development (BDD).
• Good to have experience in functional automation of test cases using SOAP UI / Selenium and other automation tools.
• Should be able to connect dots from bigger picture to smaller chunks and maintain change requirements.
• Experience in following areas is a plus - Corporate Banking, Corporate Commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, Real-Time Payments, Cash & Liquidity Management, Compliance/AML, FX, & Messaging (Swift and ISO).

Other Professional Skills:

• Should be experienced on Agile tools (Atlassian), Business Analysis tools (MS Word, Excel, MS Visio), Quality Assurance tools and standard documents.
• Similar experience in ownership and requirements management e.g., create, maintain and periodically update specification documents.
• Knowledge of all phases of IT system development and implementation lifecycle.
• Highly analytical and detail-oriented in approach, with excellent communication and presentation skills, and experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development and delivery teams, and should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner.
• Hands-on individual and versatile.
• As part of an integrated organization across different sites, candidate should be able to forge close relationships with Program Director, other Team Leads, architecture functions and quality assurance teams.
• Limited travel for this role may be expected.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

Job ID:613624

Key Responsibilities

• Actively acquire and prospect new Premier Banking customers from the offshore market(Malaysia)
• Develop and strengthen client relationships with the Bank to achieve business objectives and growth targets.
• Contribute to the success of Premier Banking through the accomplishment of sales and profit goals.
• Manage relationships with new and existing affluent customers through professional consultative financial analysis.
• Provide regular market updates, insights, and financial planning solutions tailored to clients' needs.
• Promote and cross-sell a wide range of banking products, including investment products such as unit trusts, bancassurance, and treasury solutions.
• Deliver superior customer service to enhance the overall customer experience.

Requirements

• Minimum of 3 years of sales experience in the banking and financial services industry, preferably managing affluent clients from the OFFSHORE market.
• Proven track record of consistent sales performance.
• Recognized university degree with relevant certifications (e.g., CMFAS certifications: RES1A, RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• In-depth knowledge of banking products, including investment and insurance products.
• Strong interpersonal and communication skills, with the ability to engage and consult effectively.
• A proactive mindset, with the ability to work independently and collaboratively within a team.
• Demonstrates creativity, initiative, and the drive to achieve sales quotas and revenue targets.

Additional Information

• Willingness to travel for client engagement and business development.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Your application will be processed in line with our company’s Privacy Policy. Please refer to: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

JOB ORDER: 763723

Acquisition Manager – Indonesia Market

Are you driven by the challenge of acquiring high-net-worth clients? Do you excel in building strong relationships within the NRI market? If so, we have an exciting opportunity for you.

Key Responsibilities:

• Client Acquisition: Proactively source and acquire HNW clients within the Indonesia segment, ensuring they meet Priority Banking criteria.
• Relationship Building: Engage with prospects and deliver consultative financial planning, helping them achieve their financial goals.
• Sales Presentations: Organize presentations to groups and organizations to drive new business.
• Collaborative Cross-Sell: Work with Relationship Managers from various banking divisions to maximize cross-sell opportunities.
• Compliance: Ensure adherence to sales processes and local regulatory requirements.

What We’re Looking For:

• Minimum of 3 years of experience in Relationship Management, with a focus on Wealth Management and the Indonesia market.
• Proven track record in client acquisition and delivering high service standards.
• Experience working with UHNW clients is advantageous.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Gabriel
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771