Responsibilities:

• Analyze and report on monthly departmental performance, comparing actual results to budget and identifying areas for improvement.
• Assist in annual revenue and projection processes to support organizational financial planning.
• Perform costing and pricing evaluations for services, programs, and new initiatives.
• Provide financial analytics for value-based initiatives and decision-making.
• Participate in understanding system structures, relationships, and end-to-end workflows, including system setup and user acceptance testing (UAT).
• Conduct feasibility studies, cost-benefit analyses, and scenario building for projects or programs.
• Manage any assigned ad hoc projects or tasks as required.

Requirements

• Minimum in Bachelor's Degree in Accountancy, Finance, Statistics, or Business Analytics.
• Healthcare industry experience, especially in management accounting or data analytics, is a bonus.
• Strong analytical and problem-solving skills with attention to detail.
• Experience in financial modeling skills and proficiency in SAP, Tableau, or analytical tools is a bonus.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUEY) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Finance & Admin Executive | 5 Days | Up to $2.8k | Clementi

Monday to Friday | 9am to 6pm

Basic Salary: $2500 - $2800 +AWS+PB

Address: Clementi

Requirement

• Diploma in a relevant discipline
• At least 1 year of relevant Finance/accounting experience

Responsibilities

• Obtaining information from donors / team members, data entry of donor particulars, and issuance of tax deduction receipts / thank you letters to donors.
• Reconciliation of bank statements, petty cash balance and stock of groceries / vouchers
• Preparation of payment vouchers and other finance-related matters
• Maintaining proper filing of finance and admin records to facilitate year-end audit process
• General office admin work such as facilities management (e.g. follow-up with air-con servicing and pest control vendors), office supplies (e.g. stock-take and ordering new supplies)
• Other duties as assigned by the Finance Manager or CEO

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The Opportunity

• Adecco is partnering a leading financial organization to look for a Finance Business Partner
• This will start off as a 12 months contract

The Talent

• Oversee management reporting, KPI alignment, and financial planning, ensuring financial outcomes align with business objectives.
• Drive the financial modelling for commercial contracts, and product pricing negotiation with business partners.
• Hands-on in terms of liaising with the finance team on aspects of reporting, treasury, and financial operations

The Job

• Degree in Accountancy and Finance, with a minimum of 3 years of relevant finance business partnering experience.
• Strong stakeholder management skills - able to front senior stakeholders
• Self-driven and able to work independently under tight timelines.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected].
• Email Topic: Apply Finance, Business Partner
• We regret to inform that only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Senior Marketer is responsible for developing new business to expand the bank’s revenue-generating base and active client management strategies and acquisition through networking, marketing activities and ongoing dialogue with clients. He/She is focused on building strategic relationships with these select companies. He/She manages the existing business portfolio to ensure asset quality and sound business relationship with clients. He/She is the main point-of-contact for all client relationship matters. He/She also conducts credit analysis and monitors his/her clients to proactively manage any potential risks or issues.

The Senior Marketer possesses decorum in all his/her interactions with internal and external stakeholders. He/She is a team player and takes responsibility for his/her actions and can be held accountable to meet timelines. He/She is able to network and build connections to drive new business opportunities. He/She possesses poise and maturity in handling difficult client situations. He/She is driven and motivated to provide the best service possible to his/her clients. He/She is resourceful and results oriented. He/She understands the intricacies of working with large global clients and can adjust communications and strategies to meet client expectations.

Key requirements of the candidates:

• 5-10 years of project finance (“PF”) experience

• Expertise in financial modelling is also essential

• Open to any candidates that have some relevancy (i.e. experienced in Merger & Acquisition)

5 days, permanent, Paya Lebar (Near to MRT)

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Job scope :

· Handle full sets of accounts independently.

• Liaise with auditors and tax agents for statutory reporting and compliance of tax filing respectively.

· Responsible for month-end closing and reconciliations.

· Manage day-to-day function of Accounts activities, prepare bank transfer for local expenses and generate TT payments to overseas suppliers.

· Preparation of quarterly GST filing & yearly IR8A submission.

· proficient in SAP B1 accounting system.

· Produce timely and accurate financial reports (profits, cash flow, balance sheet).

• other adhoc duties by management.

Requirements:

· Diploma in Banking and Finance/Accounting and Finance

· 2 years full set experience with at least 3 years of relevant working experience.

Work location :Paya Lebar (Near To MRT)

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please apply via career page :

https://zurl.to/D9cY?source=CareerSite

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

- Assist with trade bookings in Murex, amendments, restructuring.

- Assist with PL reports, risk reports, fund onboarding

- Assist with DigiPlatform and system automation testing, integration and operations.

- Work on ad hoc desk automation tasks

- Work with Operations, Structuring desks, Finance

Requirements:

- Proficiency with Microsoft office

- Experience using Murex

- Programming in Python
- Familiarity and interest in Finance product.

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

• Offer technical expertise and professional guidance while providing efficient support to all business units on matters related to trade finance.
• Collaborate with the Treasury Team to manage banking relationships in trade finance, ensuring the best possible pricing for trade finance services.
• Assist with daily trade operations across business units, handling tasks such as Letters of Credit (LC), confirmations, export bill discounting, open account receivables, and monitoring payment deadlines.
• Identify and engage with confirming/negotiating banks for Export LCs, coordinating with banks and business units to manage line reservations.
• Work closely with business units to explore opportunities to reduce working capital through receivable discounting, credit insurance, and inventory financing strategies.
• Maintain strong communication with trade operators and banks regarding LC terms and other trade finance-related issues, such as LC amendments and Letters of Indemnity (LOI).
• Coordinate with the Global Trade Finance Desk in Geneva for global trade finance matters.
• Ensure the resolution of discrepancies flagged by banks.
• Generate management reports for all trade finance activities using various systems.
• Provide support for cash management and treasury operations as a backup role.

Job Requirements:

• Master’s / Bachelor's degree in Business Administration and/or Finance or Chartered Accountant
• Extensive understanding of the trade finance market
• Technical knowledge of Trade Finance Instruments like LCs/ SBLCs/ BGs etc
• 5 to 10 years’ experience in a corporate treasury environment (Commodity Trading Company is a plus) or in similar role.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

About the Role

Greenlane is hiring on behalf of our esteemed banking client for a Relationship Manager role within the Commodity Structured Trade Finance Department. This exciting opportunity is ideal for professionals passionate about corporate banking, trade finance, and fostering client relationships.

Responsibilities

• Effectively manage and grow the bank’s existing corporate client portfolio.

• Acquire and evaluate new clients, structure credit facilities, perform credit assessments, cash flow projections, and loan documentation.

• Conduct thorough KYC checks, ensuring strict adherence to compliance procedures and reporting requirements within the bank’s framework.

• Assess credit risks by conducting detailed financial analysis and preparing credit reports.

• Address client queries and resolve issues promptly and efficiently.

• Collaborate with internal teams, both locally and across overseas branches, to support business objectives.

• Undertake additional tasks or projects as assigned by the Head of Department or management.

Requirements

• Bachelor’s degree or higher, preferably in Business, Accounting, Banking, Finance, Economics, or related disciplines.

• Minimum of 3 years in managing corporate banking relationships.

• Prior experience in syndication, trade finance, or the commodities sector is highly desirable.

• Strong credit writing and analytical abilities.

• Excellent verbal communication and interpersonal skills to work effectively with stakeholders across departments.

• Proactive, energetic, results-driven, with strong business acumen.

AlwaysHired is representing our client, an established leading healthcare service provider, to recruit for a Finance Executive on a 12-month contract. This role would be key in assisting on the staff donation process and other donation and fundraising matters, as well as ensuring that all donations collected are properly accounted for and reconciled.

Responsibilities:

• Act as the primary liaison between the Advancement Office and Finance HQ for all fundraising and donation matter, in particular managing the staff donation process.
• Develop and maintain a comprehensive view of staff donations across the group company entities through preparation and analysis of regular reports.
• Coordinate with key stakeholders such as HR, Payroll, Shared Services, Finance and Advancement Office to ensure seamless operations of the staff donation process.
• Address and resolve any issues or discrepancies related to staff donations through regular report monitoring and communication with relevant parties.
• Collaborate with team members and other key stakeholders in streamlining the donation process.
• Assist Finance and Advancement office in collating the information needed for reports such as annual reports, progress reports to donors, publication etc.
• Any other ad-hoc projects related to the group company's charities, or administration of fundraising matters.

Requirement:

• Diploma in Finance, Business Administration, or a related field.
• 2 - 3 years of working experience in administration.
• Experience in coordination roles, preferably within a large organization.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

• Medical Benefits
• AWS + VB
• Central Region

Responsibilities:

• Perform monthly financial closing tasks monthly to consolidate data.
• Prepare schedules related to POC (Percentage of Completion) projects, including balance sheet schedules
• Assist with the quarterly financial reporting to the head quarter
• Prepare financial monitoring report to provide insights into financial performance
• Prepare corporate income tax returns in coordination with a tax agent
• Provide support during various financial audits
• Handle additional tasks as assigned, which may vary depending on business needs

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Location & Details:

• Based in Manila, Phillippines
• Report to: Vice President, Finance & CEO
• Salary: $8,000- $10,000 with AWS, Variable Bonus

Responsibilities

• Manage and oversee regional finance operations, ensuring compliance, effectiveness, and efficiency.
• Collaborate with teams to support decision-making through comprehensive financial insights and strategies.
• Establish and refine financial processes to enhance operational performance and transparency.
• Support and oversee strategic projects throughout the region, involving travel for on-site involvement and coordination
• Lead process improvements and manage group-level projects based out of multiple countries..

Requirements:

• Bachelor’s or Master’s degree in Finance, Accounting, or a related field.
• Extensive experience in financial management.
• Demonstrated success in establishing and managing effective financial processes
• Capable of providing high-level analysis and actionable insights that shape business strategies
• Excellent organizational, analytical, and concise communication skills
• Familiarity with business operations and practices in Southeast Asia

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

• Work with a globally recognized brand in a dynamic industry
• Potential for contract renewal based on work performance
• Work location @ East area | 5 days' work week

Key duties:

• Retrieve and manage documents from online systems, ensuring accurate data entry.
• Classify assets for property tax in line with established guidelines.
• Develop process flow charts for GST ACAP.
• Conduct historical trending and ratio analysis on financial and tax data.
• Support the Finance team with ad hoc tasks as required.

Role Requirements:

• 2 to 3 years of general finance experience
• Prior work experience in taxation would be advantageous!
• Able to commit from January 2025 to March 2025
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Strong attention to detail and accuracy

HOW TO APPLY:

Interested applicants, please submit your updated resume in MS Word/PDF format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.

AiLin Lee | EA Registration No: R1104629

[Job ID: 766341]

Responsibilities:

• Take ownership of the Organizational Risk Management processes to identify and highlight potential high-risk areas for the management team.
• Review documents related to outsourcing and third-party management, including policies, procedures, manuals, and outsourcing registers, to ensure compliance with the new MAS outsourcing Notice and Guidelines.
• Facilitate and support the outsourcing process and framework, ensuring alignment with MAS Outsourcing Guidelines, including the consolidation of outsourcing reports for MAS.
• Assist other departments with new and periodic reviews of third-party management.
• Support the establishment of a New Product Committee to evaluate and review new products or business initiatives.
• Review and maintain the BCM framework to ensure adherence to regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from various business units.
• Plan, coordinate, and conduct BCP testing, including call tree exercises.
• Support the completion of the Residual Risk Assessment by collaborating with business units to identify key risks and controls, evaluate inherent and residual risks, and create mitigation plans as necessary.
• Identify and assess significant operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committee and Operational Risk Committee meetings for risk assessment exercises, ensuring action plans are in place for identified key risks.
• Maintain and develop a framework to manage environmental risks in accordance with regulatory expectations, coordinating with relevant departments.
• Assist and support the Head Office in all organizational and operational risk administration and project deliverables.

Requirements:

• Minimum of 4 years of relevant experience, particularly with hands-on involvement in outsourcing and BCP management, within organizational or operational risk management in financial institutions.
• Proficient in Microsoft Excel.
• Basic understanding of financial markets and risk processes, including risk reporting and post-approval monitoring.
• Solid understanding of the risk management process and experience in implementing process controls. Demonstrated experience in applying these methods effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Order:669731

Responsibilities:

• Proactively identify and engage potential HNW clients to expand the bank's portfolio.
• Conduct comprehensive financial profiling to understand clients’ investment goals and align them with suitable financial products and solutions.
• Develop and implement strategic client acquisition plans in collaboration with the branch manager and senior leadership.
• Present and promote a diverse range of banking products, including investment instruments, structured products, and bancassurance solutions.
• Maintain strong relationships with clients, providing ongoing market insights, financial trends, and updates to support their investment decisions.
• Collaborate with internal teams to ensure a seamless onboarding process and exceptional client experience.
• Drive targeted marketing initiatives and participate in client-focused events to enhance the bank’s market presence.

Requirements:

• Minimum of 1-3 years of experience in client acquisition or relationship management within the banking industry.
• Proven track record of working with HNW clients, showcasing the ability to meet their complex financial needs.
• Degree in Business, Finance, or a related discipline from a recognized institution.
• Strong communication, negotiation, and interpersonal skills.
• Results-driven, proactive, and capable of managing a fast-paced environment.

Why Join Us?

Be a key player in a bank known for delivering innovative and personalized financial solutions. Join a high-performing team where your contributions are valued, and your career can reach new heights.

We regret that only shortlisted candidates will be notified. However, all applications will be added to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

*Seeking for a Credit Risk Senior Manager/Deputy Head who has minimum 8 years of experience in Credit analysis dealing with Local Corporates/Large Corporates/MNC (Corporate Banking experience)*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for a Credit Risk Senior Manager/Deputy Head to be part of their team.

JOB RESPONSIBILITIES

• Conduct Credit reviews/give Credit approval
• Handle stress testing and portfolio management
• Perform cash flow projections
• Propose Credit recommendations
• Perform industry and economic analysis
• Ensure compliance to credit policies
• Liaise with Credit committee
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 8 years of experience- Credit analysis in Local Corporates/Large Corporates/MNC (Corporate Banking experience)
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

*Seeking for a Middle Office with relevant 2/3 years of Banking- Loan operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Middle Office to be part of their Operations team.

JOB RESPONSIBILITIES

• Perform Middle office function and smooth implementation process
• Ensure timely reporting e.g. Accounting, performance, annual rating or head office reports
• Write credit reports/credit analysis
• Perform analysis of investors for credit approval
• Ensure smooth loan operations
• Conduct compliance KYC/AML checks
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of relevant loan operations experience in Banking industry
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

Requirements

• Minimum Degree in Accountancy or Banking & Finance
• Preferably with 3 to 7 years of relevant experiences

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Job scope:

• Perform collections activities and entry of follow-up and payment details from customers
• Contact customers on irregular payments to reconcile what they paid against what has been charged.
• Handle customers queries on payment related matters.
• Perform administrative tasks related to credit and collection

.
Job requirement:

• Excellent verbal and written communication skills in English and Korean as will be required to liaise with Korean speaking client.
• Meticulous in details and ability to multitask; meet tight deadlines with high level of accuracy.
• Well organized and good in follow up.
• Experience in payment collection and/or call centre working experience have added an advantage

Interested candidates may send esumes to [email protected] or apply through the application system. Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Duration: 3 months contract - Temp role (Jan 2025- Mar 2025)

Location: Changi Airport

Salary up to S$5,000

Job Responsibilities:

1. Retrieve and enter data from online systems.
2. Classify assets for property tax according to predefined rules.
3. Develop process flow charts for GST Assisted Compliance Assurance Program (ACAP).
4. Conduct historical trend analysis and ratio analysis on financial/tax data.
5. Handle any other ad hoc tasks as assigned.

Requirements:

• Diploma or Degree in Taxation/Accountancy/Finance.
• At least 2-3 years of experience.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Strong attention to detail and accuracy.

Work Location:

Must be okay with Both Alexandra and Maple Tree Business Centre

Shift Timing:

5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

You will be part of the dynamic team to promote digital adoption for our valued customers through collaboration with our business partners. At the same time, you will work towards process optimization to ensure Contact Centre work with efficiency in the providing a seamless customer journey.

Major responsibilities include:

• Monitor real time call Queue and manage real time adherence in different hotlines to meet the KPIs and service level.

• Monitor call centre agent call time and call metrics

• Attendance tracking and incident reporting.

• Monitor and manage the floor to use correct activity code, control of talking time and unscheduled activities.

• Corporate with department heads with other duties.

Requirements:

• Diploma and above

• Fast on action and work unrepentantly

• Willing to learn new tools related to WORKFORCE MANAGEMENT or Workforce Monitoring

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Able to work in shift including weekends and Public Holiday

Work Force Management - Call Centre

Call center workforce management (WFM) is the solution that can help organizations forecast staffing needs, manage payroll, deliver an outstanding customer experience (CX), and more. Read on to learn how to thrive through your organizational dinner rushes with WFM.

- Staff forecasting and scheduling

- Time and attendance tracking

- Real-time team management/Calls monitoring

- (Customer Service) Business Reporting and analytics

Job Description

• As a member of Private Bank Business Risk & Control Management (BRCM) team, you will play an important role in exercising risk oversight over front office activities through quality assurance checks.
• Specifically, this role will focus on conducting quality assurance through regular/thematic testing and ongoing post transaction reviews. You may be required to drive risk and control initiatives across Private Bank to implement new regulatory requirements or controls enhancement.

This role entails:

▪ Post trade surveillance (tape listening, email surveillance) for client accounts.

▪ Develop subject matter expertise on investment products and related regulatory

requirements and Front office controls (e.g. Investment Suitability / Anti-Fraud).

▪ Identify root causes and propose corrective actions to regularise process related exceptions.

▪ Interact with Front Office staff to provide testing results, analyse disputes and conduct

reassessments whenever necessary.

▪ Participates in discussions with business and risk partners on risk/process issues (e.g.

Compliance, COO functions, Internal/External Audit).

▪ Recommends and implements enhancements to improve effectiveness and efficiency of

Controls Framework and related processes.

▪ Provide sound and pragmatic risk advisory to Front Office and support function for

initiatives/activities and project

Requirements

▪ Minimum 2 – 3 years experience in a Quality Assurance (QA) / controls testing or

surveillance function.

▪ Good knowledge of front office processes and internal controls within a private bank set-up

▪ Team player, partnering with other colleagues to achieve a common goal

▪ Proven ability to balance business needs and controls requirements

▪ Independent, able to work under pressure and deliver testing results

▪ Effective communication and analytical skills; and has demonstrated the ability to work

effectively with all levels within the organization

▪ Knowledge of Excel VBA is an advantage

▪ Good knowledge of Private Bank products such as Lombard Credit Loans, equities, bonds, mutual funds, ETFs, and alternative investments.

• Contract Mode
• Non Hybrid. Full on-site
• Must be open to working extended hours due to project needs.
• Must have Investment Banking experience
• Core requirements:
  o Experience in writing Java code.
  o Good Unit and Component testingpractices.
  o Excellent understanding and experience with cloud technologies to achieve high scale and
  reliability, i.e Azure Kubernetes Service.
  o Experience with developing Cloud native applications.
  o Good understanding of Linux and Windows Operating systems
  o Good code review skills, and pride in code quality
  o Experience with CI / CD tools such as Git Lab or GitHub or equivalents.
  o Experience with Apache Kafka is a plus.
• Preferred requirements:
  o Experience with financial industry. Strong background experience in the banking and finance
  industry, with a solid understanding of banking processes, systems, and regulations and indepth knowledge of investment products. Experience working in remote teams across multiple locations.

Who you are:

You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

To you, clients come first (and we like that).

Your background:

• You have a Bachelor's degree from a recognised university or a diploma from a local polytechnic.
• You are interested in financial planning or wealth management. Prior work experience is not a requirement.
• You enjoy interacting with people, are a good communicator and able to conduct yourself professionally.
• You are willing to work on a flexible schedule that includes weekends.
• Candidates with more years of relevant financial advisory experiences will be considered for Senior Wealth Planning Manager or Deputy Team Head job position.

What we offer:

• We offer attractive remuneration and a comprehensive benefits package.
• We also have a recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.
• We will provide you with structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• We have digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Ready to apply? Take the next step.

• Click on the link below to apply and receive an email notification from our AI Chatbot, JIM within 2 hours.
• Interact and complete the mandatory assessments on JIM.
• You will be invited for a face-to-face interview with our Branch Manager and HR if you are shortlisted.

Position Overview

T&M Operations -TMO operates as a Regional Processing Center (Hub & Spoke) supporting T&M businesses in the region. The hub and spoke model allow T&M business to scale up while remaining agile in product and service offerings in the fast, evolving market environment. As T&M business expands product offerings in the region coupled with the dynamic regulatory environment, T&M Ops leverages on this unique advantage to continue to standardize processes to manage processing risk and to facilitate automation as well as governance of service level and quality.

Staff is given opportunities to undertake Trade Reporting support role, exposure to engage with the Legal & Compliance, T&M Business and Technology, Co-create and co-partner in our continual pursuit towards compliant and accurate Regulatory Reporting obligation to major Jurisdictions e.g MAS, ASIC, MiFID, EMIR, CFTC etc

Essential Job Functions

1. Provide end to end OTC transaction life-cycle reporting support for T&M derivatives products to fulfil regulatory reporting obligation

2. Ensure Data accuracy and timely reporting

3. Ensure Risk Control, risk architecture and completeness are adhered to

4. Be Data driven, build and measure TMO Performance Service, Quality and Data Analysis via DDOM (Data Driven Operating Model) Dashboards

5. Review legacy processes and exception handling to eliminate toil in processes and cultivate FO & L&C changing behavior

Trade Repository (TR) Reporting

1. Validate on the daily TR reports being House and or Client Delegation.

2. Investigate on any discrepancies and investigation on root cause

3. Monitor the report acknowledgement and investigate for any rejected trades.

4. Review the successfully submitted report in DTCC-GTR and EOD completeness

5. Engage on the build of TR Reporting (new, revise, update)

6. Keep abreast of regulatory updates

7. Support NPA (New Product Agreement) & Lite (inclusive of PIR), review all NPAs related to TR, raise any deviations for execution, monitor till launch & signoffs

8. Support on Delegate Reporting of CFTC end to end from issuing of SLA to tagging of system and reporting obligation

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office (VBA)

-Python proficiency is a plus.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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12 months contract

Location: East

Domain: Bank

•Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
•Prepare and track project budget
•Prepare and track detail project plan/activities
•Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
•Engage senior stakeholders to discuss and address project issues and risks
•Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
•Drive and manage project end to end delivery including requirement, design, testing, deployment
•Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
•Perform regular quality assessment, submit quality checklist, testing and defect executive summary
Required Experience
• 7-10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
•Able to work with external vendors and across diversified teams
•Process-driven and strong advocate of reporting
•Good verbal and written communication skills

Interested applicants may apply to [email protected]