Position: Contact Centre Executive
Location: Raffles
Time: 4 hours a day
Salary: Up to $20/hour (depending on experience)

Job Responsibilities:

• Assist in Contact Centre Duties (Answering of customer enquiries, escalate to relevant department, initiate callbacks to customers to confirm details and resolve concerns)

Requirements:

• Experience in a Contact Centre, Banking or Customer Service environment will be advantageous
• Great Communication Skills; friendly and clear when speaking with customers.

Attention to: Hailey
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

• Amazing opportunity to work in world-class bank

• Basic From $3600 to $4000 + Attractive Incentives
• No experience needed, paid training will be provided
• Fast track progression in Banking and Finance industry

Responsibilities:

• Work closely with team to managing clients’ portfolio, perform financial analysis
• Follow on existing list of clients provided by the company
• Maintain customer loyalty and promote brand identity by providing excellent customer service through regular updates and reviews with customers on financial services/information
• Assisting in wealth preservation and capital growth
• Attend to the walk-in and queuing customers and customize solutions to meet clients’ financial objectives

Requirements:

•Degree in any discipline
•Good communication skills, strong customer service mindset
• Keen interests in Banking and Finance industry
• Be pro-active, a good listener, people and results-oriented
• Willingness to learn as comprehensive training provided

Attractive Salary Package up to $$4000 Basic + Incentives + Commission + Quarterly Bonus + Full Employment Benefits + Fast-track Progressions in Bank!

Kindly send in your resume to [email protected]

EA Name: Louise Chia Chau Lu
Registration No. R1769464
EA License No. 22C1201

Investment Advisory Associate

$6,000 - $10,000 monthly

About the Organization

The client is a leading financial institution providing a wide range of banking and financial services to individuals and businesses. With a strong presence in Singapore and the organization is committed to delivering exceptional customer experiences and innovative financial solutions.

Primary Role:

Support the Head of Securities Marketing in managing investment-related activities within the Treasury department. This includes overseeing client accounts and ensuring compliance with the Securities and Futures Act (SFA) and the Financial Advisers Act (FAA). The role focuses on growing client relationships, delivering tailored investment solutions, and achieving performance targets.

Key Responsibilities:

1. Build and nurture long-term client relationships, driving growth in market share and client asset size to meet annual revenue goals.
2. Provide personalized investment advisory services to Private Banking clients, creating strategies aligned with their goals and risk profiles.
3. Generate innovative investment product ideas and stay informed of market trends to offer expert guidance.
4. Assist clients with the investment account opening process by offering clear guidance, ensuring compliance with regulatory disclosures.
5. Facilitate customer categorization (e.g., professional investors, derivative knowledge) by gathering and verifying necessary documentation.
6. Execute investment product transactions based on customer instructions while adhering to regulatory requirements.
7. Clearly explain product features, associated risks, fees, and other key information during the sales process.
8. Perform suitability assessments to identify products that may be unsuitable or mismatched, escalating as needed for management approval before execution.
9. Ensure all selling processes comply with company policies and regulatory guidelines, obtaining necessary acknowledgments and confirmations from clients.
10. Stay updated on market developments, trends, and investment products, providing feedback on client needs for potential new offerings.

Job Requirements:

• Education: A bachelor’s degree in Finance, Economics, Business Administration, or a related field is required.
• Experience: A minimum of 3-5 years of relevant experience in investment advisory, private banking, or financial services.
• Strong understanding of investment products, financial markets, and regulatory requirements under SFA and FAA.
• Proven ability to build and manage client relationships effectively.
• Excellent communication and interpersonal skills, with the ability to convey complex financial information in a clear and concise manner.
• Certification in relevant financial qualifications (e.g., CMFAS modules, CFA, or CFP) is highly advantageous

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito Peciller | EA Reg No: R25126580

Job Scope:
In a challenging and multi-cultural environment, we seek a Business Analyst to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in several business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications and test scenarios/cases, maintaining and building the cash management ecosystem of the bank. The role will focus primarily on functional analysis, quality assurance of the build, and delivery required for the evolutions of the in-house applications.

Main Responsibilities:

• Execute business analysis best practices and engagement of stakeholders across front-to-back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Map the identified functional requirements and define a solution.
• Design and execute the test cases for the IT business requirements.
• Defect reporting and triage.
• Work in Agile – Scrum environment as a Business Analyst & Project Manager/Scrum Master. Should be able to refine/groom future stories and perform tests within the sprint timebox.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate alternative IT solutions and provide appropriate recommendations.
• Provide payments domain expertise to help define a viable business solution, and working with the key business sponsors.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, ad hoc projects, or technology issues.
• Coordinate with various users groups and interface teams, and get them onboard as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details.
• Involve in quality assurance activities when needed.
• Provide functional guidance to the team, and work closely with developers / technical leads for assisting in resolution of queries.

Job Qualifications:
The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems e.g., payment systems and core banking applications.

Key Functional Skills:

• Must have end-to-end payments system knowledge with detailed insights on payment file format ISO20022, SWIFT and SEPA payments. Experience with payments field/value mapping and validations.
• Must have hands-on experience on payment systems and exposure to payments hub, clearing and settlement, automated clearing house programs and channels.
• Must have good knowledge on payment lifecycle (client > clearing) for high value payments. Also, experience on handling R-Msgs.
• Must have proficiency in functional and system integration testing of banking and financial applications, as well as user acceptance testing (UAT).
• Must have excellent understanding of software development lifecycle and software testing lifecycle.
• Must have experience in breaking functional specification document (FSD) & EPICs into developable stories for developers by creating linkage and traceability of requirements.
• Should have high experience in creating Cucumber test cases (Gherkin) and working with developers in behavior driven development (BDD).
• Good to have experience in functional automation of test cases using SOAP UI / Selenium and other automation tools.
• Should be able to connect dots from bigger picture to smaller chunks and maintain change requirements.
• Experience in following areas is a plus - Corporate Banking, Corporate Commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, Real-Time Payments, Cash & Liquidity Management, Compliance/AML, FX, & Messaging (Swift and ISO).

Other Professional Skills:

• Should be experienced on Agile tools (Atlassian), Business Analysis tools (MS Word, Excel, MS Visio), Quality Assurance tools and standard documents.
• Similar experience in ownership and requirements management e.g., create, maintain and periodically update specification documents.
• Knowledge of all phases of IT system development and implementation lifecycle.
• Highly analytical and detail-oriented in approach, with excellent communication and presentation skills, and experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development and delivery teams, and should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner.
• Hands-on individual and versatile.
• As part of an integrated organization across different sites, candidate should be able to forge close relationships with Program Director, other Team Leads, architecture functions and quality assurance teams.
• Limited travel for this role may be expected.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

Job ID:613624

Key Responsibilities

• Actively acquire and prospect new Premier Banking customers from the offshore market(Malaysia)
• Develop and strengthen client relationships with the Bank to achieve business objectives and growth targets.
• Contribute to the success of Premier Banking through the accomplishment of sales and profit goals.
• Manage relationships with new and existing affluent customers through professional consultative financial analysis.
• Provide regular market updates, insights, and financial planning solutions tailored to clients' needs.
• Promote and cross-sell a wide range of banking products, including investment products such as unit trusts, bancassurance, and treasury solutions.
• Deliver superior customer service to enhance the overall customer experience.

Requirements

• Minimum of 3 years of sales experience in the banking and financial services industry, preferably managing affluent clients from the OFFSHORE market.
• Proven track record of consistent sales performance.
• Recognized university degree with relevant certifications (e.g., CMFAS certifications: RES1A, RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• In-depth knowledge of banking products, including investment and insurance products.
• Strong interpersonal and communication skills, with the ability to engage and consult effectively.
• A proactive mindset, with the ability to work independently and collaboratively within a team.
• Demonstrates creativity, initiative, and the drive to achieve sales quotas and revenue targets.

Additional Information

• Willingness to travel for client engagement and business development.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Your application will be processed in line with our company’s Privacy Policy. Please refer to: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

JOB ORDER: 763723

Acquisition Manager – Indonesia Market

Are you driven by the challenge of acquiring high-net-worth clients? Do you excel in building strong relationships within the NRI market? If so, we have an exciting opportunity for you.

Key Responsibilities:

• Client Acquisition: Proactively source and acquire HNW clients within the Indonesia segment, ensuring they meet Priority Banking criteria.
• Relationship Building: Engage with prospects and deliver consultative financial planning, helping them achieve their financial goals.
• Sales Presentations: Organize presentations to groups and organizations to drive new business.
• Collaborative Cross-Sell: Work with Relationship Managers from various banking divisions to maximize cross-sell opportunities.
• Compliance: Ensure adherence to sales processes and local regulatory requirements.

What We’re Looking For:

• Minimum of 3 years of experience in Relationship Management, with a focus on Wealth Management and the Indonesia market.
• Proven track record in client acquisition and delivering high service standards.
• Experience working with UHNW clients is advantageous.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Gabriel
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Associate Relationship Manager (Banking Client) - Perm Role

$6,000 - $10,000 monthly

About the Organization

The client is a leading financial institution providing a wide range of banking and financial services to individuals and businesses. With a strong presence in Singapore and the organization is committed to delivering exceptional customer experiences and innovative financial solutions.

Primary Role:

Support the Head of Securities Marketing in managing investment-related activities within the Treasury department. This includes overseeing client accounts and ensuring compliance with the Securities and Futures Act (SFA) and the Financial Advisers Act (FAA). The role focuses on growing client relationships, delivering tailored investment solutions, and achieving performance targets.

Key Responsibilities:

1. Build and nurture long-term client relationships, driving growth in market share and client asset size to meet annual revenue goals.
2. Provide personalized investment advisory services to Private Banking clients, creating strategies aligned with their goals and risk profiles.
3. Generate innovative investment product ideas and stay informed of market trends to offer expert guidance.
4. Assist clients with the investment account opening process by offering clear guidance, ensuring compliance with regulatory disclosures.
5. Facilitate customer categorization (e.g., professional investors, derivative knowledge) by gathering and verifying necessary documentation.
6. Execute investment product transactions based on customer instructions while adhering to regulatory requirements.
7. Clearly explain product features, associated risks, fees, and other key information during the sales process.
8. Perform suitability assessments to identify products that may be unsuitable or mismatched, escalating as needed for management approval before execution.
9. Ensure all selling processes comply with company policies and regulatory guidelines, obtaining necessary acknowledgments and confirmations from clients.
10. Stay updated on market developments, trends, and investment products, providing feedback on client needs for potential new offerings.

Job Requirements:

• Education: A bachelor’s degree in Finance, Economics, Business Administration, or a related field is required.
• Experience: A minimum of 3-5 years of relevant experience in investment advisory, private banking, or financial services.
• Strong understanding of investment products, financial markets, and regulatory requirements under SFA and FAA.
• Proven ability to build and manage client relationships effectively.
• Excellent communication and interpersonal skills, with the ability to convey complex financial information in a clear and concise manner.
• Certification in relevant financial qualifications (e.g., CMFAS modules, CFA, or CFP) is highly advantageous

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito Peciller | EA Reg No: R25126580

Job Summary

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Purpose

• To achieve agreed individual financial and non-financial targets by acquiring, growing and retaining profitable Medium Enterprise customers within acceptable risk parameters with a focus on Network Business.
• Contribute toward achieving team's overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, as well as colleagues in CDD teams and partners in Risk, Compliance, other support functions, and Product.

Business

• Achieve individual financial and non-financial targets while contributing towards team's overall deliverables through:
• Effectively generating new business - identify prospects and convert in line with the Bank's appetite
• Strategically formulating account plan - provide clients needs-based solutions, structure appropriate credit facility, and execute various banking transactions
• Proactively building trusted client relationships - maintain a portfolio of active and growing customers
• Market and sell broad range of products including Trade Services, Lending, Cash Management and Wealth
• Prepare credit proposal and loan application of customers; prepare annual review on timely basis
• Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
• Implement agreed business plan to achieve sales/ revenue targets
• Generate creative ideas on customer acquisition and products/ services
• Regularly feedback to Team Manager and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes
• Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct

Processes

• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Conduct regular and timely customer due diligence (CDD) reviews
• Ensure CDD profiles are error free for timely sign off
• Follow and comply with AML CDD policies and procedures where applicable
• Identify KYC issues, provide solution or escalate to Line Manager if necessary
• Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures

People & Talent

• Embed the Group's values and culture
• Coach peers and more junior staff as appropriate
• Partner effectively with internal stakeholders to deliver effective client solutions Risk Management

Risk Management

• Abide by appropriate frameworks to guarantee that business is carried out within the Group's risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
• Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).
• Abide by the Group's values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations among employees.
• Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
• Do what is right to avoid reputational risks and operational losses

Governance

• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
• Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture

Engage with all audit report findings and ensure feedback is acted upon Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):

• Anti-Money Laundering (AML) and all applicable money laundering prevention procedures
• Client Due Diligence & Related Periodic Reviews
• Client Suitability Standards
• Treating Customers Fairly
• Approval & review of Credit Applications
• Maintain Documentary standards
• Data Confidentiality
• Cross-Border Policy
• Sanctions
• Environmental and Social Risk Management (ESRM)
• Anti-Bribery and Corruption (ABC) Regulatory & Business conduct

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Business to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Internal: Colleagues in BB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses
• External: Key clients

Other Responsibilities

• Embed Here for good and the Group's brand and values
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
• Work effectively across SCB, using values behaviours to drive overall business growth

Our Ideal Candidate

• University Graduate
• 5 + years of relevant experience in serving business/commercial/corporate clients and track record in new to bank client acquisition.
• Ability to acquire NTB clients and service ETB clients
• Sound product knowledge on Trade, Cash Management, Lending and FX and strong understanding of local industries, supply/value chains and market environment.
• Financial Statement and Credit Analysis
• Experience servicing international businesses under the cross-border context and track record in new to bank client acquisition. Ability to speak Mandarin fluently is a plus as the incumbent will be managing clients across China, Malaysia & Vietnam
• Sound knowledge of wealth products
• Outstanding communication and presentation skills.

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Region Specific Language Expertise
• Region Specific Client Networks & Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)
• Account Management (of HNW Individuals) Experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Morgan Mckinley Pte Ltd

Claudia

EA Licence No: 11C5502

EAP Registration No: R2199597

Job Duties:

• To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required.
• To review customer's home loan package, offer options for their considerations.
• To respond and follow up customer's queries promptly

Job Requirement :

• Ability to perform in a fast-paced environment.
• Problem-solving, and critical thinking in a constructive mindset.
• Good communication skills

Interested candidates may apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

[Job ID: 520708]

The Offshore Relationship Manager is responsible for managing and nurturing relationships with high-net-worth individuals (HNWIs) in Malaysia market, providing them with personalized financial services, investment advice, and wealth management solutions. This includes offering tailored banking solutions, identifying new business opportunities, cross-selling products, and ensuring the highest level of customer satisfaction.

Responsibilities:

• Advocate for and cross-sell a variety of banking products and services, including but not limited to loans, deposits, wealth management, bonds, equities, and foreign exchange (FX).
• Build, maintain, and enhance long-term relationships with both new and existing clients.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand clients’ financial goals and needs to provide personalized banking solutions.
• Identify new business opportunities to acquire high-net-worth clients
• Meet and exceed sales targets and KPIs related to product uptake and client growth.
• Provide expert financial advice and guidance to clients, considering their specific financial needs and risk tolerance.
• Advise clients on wealth management, investments, and other banking solutions in line with the bank's offerings.
• Assist in the assessment and management of the credit risk for clients.
• Conduct thorough due diligence and ensure proper documentation for all new accounts and loans.
• Stay updated on market trends, economic changes, and regulatory updates that may impact clients and banking operations.
• Provide regular reports on client activities, sales performance, and market insights.
• Ensure clients receive top-tier service through proactive follow-ups and addressing any concerns.
• Resolve customer complaints or issues with efficiency, maintaining high client satisfaction levels.

Requirements:

• A bachelor’s degree in Finance, Business Administration, or related fields.
• At least 3-5 years of experience in banking, financial services, or sales, with a strong background in relationship management or wealth management in Malaysia.
• Strong communication and interpersonal skills with the ability to engage and build relationships with clients.
  Excellent understanding of banking products, financial markets, and investment strategies.
• Proficient in sales techniques, with a proven track record of achieving sales targets.
• Ability to work independently and manage a portfolio of clients effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Job Scope:
In a challenging and multi-cultural environment, we seek a motivated and skilled team player with professional development experience as a .Net Developer on browser-based web applications to join the team.

This is an exciting opportunity for a talented team player to join a technology team that is responsible for a portfolio of solutions for various business of the bank: design, development, delivery and support. This role ensures the alignment between users' needs and products delivered (in-house solutions). Working within a fully integrated team, you will intervene during the entire project lifecycle.

Main Responsibilities:

• Design and develop .Net software solutions to answer to users' needs.
• Deliver high quality and fully tested code according to specifications.
• Maintain a high standard of delivery quality.
• Interact with business analysts in order to provide business focused solutions.
• Interact with architects to ensure good design and code quality.
• Elaborate project documentations (design documents, technical specifications, deployment guide, release notes, etc.).
• Follow the user acceptance test and coordinate the prioritization with project manager.
• Apply configuration management plan.
• Diagnose and resolve application/configuration/code level technical issues.
• Support applications in production, analyze and resolve code technical issues as they arise.
• Legal and Regulatory responsibilities:

1. Comply with all applicable legal, regulatory and internal compliance requirements, including, but not limited to the Singapore compliance manual and compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
2. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Job Qualifications:
This position requires professional development experience as a .Net Developer with browser-based web applications. The level of detail of the knowledge will be assessed considering the experience of the candidate.

Functional Requirements:

• Basic knowledge of software development lifecycle standard.

Technical Requirements:

• Excellent experience with C#, .Net Framework, .Net Core, ASP.NET MVC, Web API.
• Proficient in modern web front-end development using JQuery/Angular, React and Typescript.
• Exprerience in architecture, design, creation and delivery of solutions.
• Good understanding of Object Oriented Design (OOD) and principles.
• Good understanding of communitcation protocols.
• A pragmatic approach to delivering modular and scalable code.
• Proven experience in creating responsive websites using Bootstrapframework.
• Excellent understanding of user interface/experience (UIX), cross-browser compatibility, general web functions and standards.
• Familiarity with design and development of REST APIs.
• Good working experience in IIS, Enterprise Library, SQL Server.
• Proficient knowledge in database design and writing T-SQL stored procedures.
• Good use of HTML5, CSS3, Javascript, SASS.
• Knowledge in Visual Studio .NET, continuous integration / continuous deployment (CI/CD) practices and tooling using AzureDevOps, Gitlab.
• Knowledge in application hosting via Windows.

Nice to have experience in:

• Mobile application development.
• Practical commercial experience with Docker, Kubernetes.
• Microservices, event-driven development.
• Experience in Linux environment.

Other Professional Skills:

• Proactive style of working.
• Good analytical and problem-solving skills.
• Excellent communication (written, and verbal) and organizational skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Understanding and respect of cultural diversity.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

Key responsibilities:

• Work in team of developers to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications
• Write program specifications and documentation / flowcharts
• Perform unit and system integration testing
• Support user acceptance testing
• Manage and work with Technical team to implement solution that meet Business Requirements and are in alignment with organization's business objectives.
• Troubleshoot, debug and provide production system support
• Coordinate with internal teams and vendors to resolve application and system issues
• Recommend and execute improvements
• Partner with users to understand Business needs by reviewing the Requirements specifications analyze impact to the application.
• Execute tasks related to project / change request / maintenance request.

Key requirements and skills/domain required:

• Degree in Computer Science or equivalent
• 3+ years of mainframe development, specifically in the areas of banking systems and cards
• Technically competent in COBOL, CICS and EZT programming
• Good working experience with credit card system
• Experience on Cardlink system will be advantageous
• Good working knowledge skills with Microsoft Office Products and Microsoft Visio.
• Good understanding of the system development life cycle
• Ability to multi-task and perform well under pressure
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude

Are you looking to elevate your career in corporate banking? We have an exciting opportunity for an experienced Corporate Banking Relationship Manager specializing in aviation, shipping, and transportation industries. Join a globally recognized financial institution that values innovation, collaboration, and delivering exceptional client solutions.

This role is tailor-made for candidates passionate about corporate banking, with expertise in aviation finance, shipping finance, and transportation finance. You will manage a portfolio of high-value corporate clients, drive business development, and deliver innovative financial solutions, including ESG loans, treasury products, and trade finance services.

Positions Available: Assistant Vice President (AVP) & Vice President (VP)

1. Assistant Vice President (AVP) – 5 to 8 years of experience
2. Vice President (VP) – 8 to 15 years of experience

Both roles offer opportunities to work on innovative financial solutions, including ESG loans, syndicated deals, and asset-backed financing, while managing and growing a portfolio of high-value clients.

Key Responsibilities

• Portfolio Management: Manage and grow relationships with clients in the aviation, shipping, and transportation sectors.
• Deal Structuring & Execution: Originate and execute bilateral and syndication deals, including structuring ESG-related loans and asset-backed financing.
• Cross-Selling Financial Solutions: Promote treasury products, trade finance, and investment banking services to clients.
• Credit and Risk Analysis: Conduct in-depth financial modeling, credit application reviews, and risk assessments.
• Client Engagement: Collaborate with internal and external stakeholders to deliver end-to-end financial solutions.

What We’re Looking For

• AVP: 5 to 8 years of experience in corporate banking, with expertise in aviation and shipping finance.
• VP: 8 to 15 years of experience in corporate banking, with a proven track record in credit structuring, deal origination, and client portfolio management.
• Education: Bachelor’s degree in business administration, finance, economics, or related disciplines.
• Language Skills: Proficient in English and Chinese to liaise with international stakeholders.
• Skills: Strong financial acumen, multitasking abilities, and experience in handling ESG loans and cross-border solutions.

Why Join Us?

• Be part of a high-performing team focused on aviation, shipping, and transportation finance.
• Work on cutting-edge financial products, including ESG loans and syndicated deals.
• Competitive remuneration packages and clear pathways for career advancement.
• Gain global exposure while collaborating with international teams.

Apply Now

Don’t miss this chance to elevate your career in corporate banking.

Seize the opportunity to join the dynamic and fast-paced environment as a Business Manager within in APAC Global Investment Banking (GIB).

As a Business Manager within the APAC Global Investment Banking (GIB), you will have the opportunity to join a dynamic and fast-paced environment. You will be part of the Business Management team, helping the APAC Industry Global Investment Banking (GIB) business in promoting business results, executing strategic initiatives, and delivering Financial & Business Management agenda. This role provides exposure to all aspects of the business with high impact, high visibility and broad scope of responsibilities. If you have a background in business management, finance or business strategy, this highly visible role could be your next career move. The role is based in Singapore.

Job Responsibilities:

• Support the APAC Industry GIB Business Management team to define, implement and achieve business objectives, formulation of strategic decisions/initiatives and & identification of risks/ opportunities

• Support with management reporting, pipeline management, expense and budgetary management, relevant control steps across deal lifecycle, event coordination, and other internal data analytics and maintenance

• Partner with regional/ business management team on various regional/ global deliverables, ranging from regulatory reporting to data analytics

• Partner with various control and support functions on various BAU and ad hoc projects

Required qualifications, capabilities, and skills:

• Bachelor’s degree in Economics, Finance or related discipline

• Minimum of 5 years of relevant experience in finance, business management or strategy roles covering investment banking

• Industry and product knowledge in investment banking and prior Business Management /Chief Operating Office experience

• Experience in managing projects/ initiatives on business expansion/ simplification, with ability to influence, manage multiple priorities and deliver high quality results under tight deadlines

• Strong business acumen, analytical and problem solving skills with an ability to multi-task and prioritize changing demands

• Ability to work under pressure in a dynamic environment with excellent attention to detail

• Articulate in written and verbal communication, present and support their own conclusions to senior audiences

• A team player who can work smoothly with a wide range of stakeholders across multiple disciplines and levels of seniority

• A self-starter with excellent can-do attitude, motivation, and an ability to learn quickly

• Proficiency in Excel and PowerPoint tools

Preferred qualifications, capabilities, and skills:

• Familiarity in Dealogic

• Know-how in other data analytic tools (e.g. Qliksense)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1a2328044b2fd85e88f47de25a36b021

Responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language
• Works with the testing service providers and other BANKS stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
• Engages with various BANKS stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by BANKS stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all BANKS stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Requirements:

• Bachelor’s Degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.

Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Key Domain/ Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Job Description

• Industry/ Organization Type: Logistics/Warehousing
• Position Title: Finance Assistant
• Working Location: Potong Pasir
• Working Hours: Monday – Friday, 8.30 am – 6 pm
• Salary Package: Up to $2,800 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage part of the accounts payable process.
• Assist in preparing GST filings.
• Help the Head of Finance with month-end closing and reports.
• Handle daily accounting tasks like payments and entering supplier invoices promptly.
• Reconcile accounts on time.
• Perform other tasks as assigned.

APPLY NOW!!!

• Minimum qualification: Higher Nitec in Finance, Accounting, or Business Administration, or equivalent.
• No experience required; training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70138 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Handle over-the-counter transactions in an efficient and accurate manner
• Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank’s products and services.
• Market and provide advisory on General Insurance to customers.
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback/escalation/complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

Requirements

• Minimum Diploma qualification
• Experience in delivering excellent customer journeys
• Ideally candidates who have prior experience in the financial service sectors
• Enjoy working in a fast-paced environment
• Excellent interpersonal and communication skills
• Meticulous and a good team player
• Highly adaptable, ability to deal with ambiguity
• Adapt to new way of working through our digital systems & tools e.g. Branch Connect system
• Certification in BCP (Basic Insurance Concepts & Principles) and PGI (Personal General Insurance) is required for this role. Thus candidates will be required to complete these 2 certification if they are selected for the role.
• Working hours are Mondays to Fridays and half-days on Saturdays (off in lieu will be granted for working on Saturdays)

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Scope:
In a challenging and multi-cultural environment, we seek a Business Analyst to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in several business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications and test scenarios/cases, maintaining and building the cash management ecosystem of the bank. The role will focus primarily on functional analysis, quality assurance of the build, and delivery required for the evolutions of the in-house applications.

Main Responsibilities:

• Execute business analysis best practices and engagement of stakeholders across front-to-back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Map the identified functional requirements and define a solution.
• Design and execute the test cases for the IT business requirements.
• Defect reporting and triage.
• Work in Agile – Scrum environment as a Business Analyst & Project Manager/Scrum Master. Should be able to refine/groom future stories and perform tests within the sprint timebox.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate alternative IT solutions and provide appropriate recommendations.
• Provide payments domain expertise to help define a viable business solution, and working with the key business sponsors.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, ad hoc projects, or technology issues.
• Coordinate with various users groups and interface teams, and get them onboard as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details.
• Involve in quality assurance activities when needed.
• Provide functional guidance to the team, and work closely with developers / technical leads for assisting in resolution of queries.

Job Qualifications:
The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems e.g., payment systems and core banking applications.

Key Functional Skills:

• Must have end-to-end payments system knowledge with detailed insights on payment file format ISO20022, SWIFT and SEPA payments. Experience with payments field/value mapping and validations.
• Must have hands-on experience on payment systems and exposure to payments hub, clearing and settlement, automated clearing house programs and channels.
• Must have good knowledge on payment lifecycle (client > clearing) for high value payments. Also, experience on handling R-Msgs.
• Must have proficiency in functional and system integration testing of banking and financial applications, as well as user acceptance testing (UAT).
• Must have excellent understanding of software development lifecycle and software testing lifecycle.
• Must have experience in breaking functional specification document (FSD) & EPICs into developable stories for developers by creating linkage and traceability of requirements.
• Should have high experience in creating Cucumber test cases (Gherkin) and working with developers in behavior driven development (BDD).
• Good to have experience in functional automation of test cases using SOAP UI / Selenium and other automation tools.
• Should be able to connect dots from bigger picture to smaller chunks and maintain change requirements.
• Experience in following areas is a plus - Corporate Banking, Corporate Commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, Real-Time Payments, Cash & Liquidity Management, Compliance/AML, FX, & Messaging (Swift and ISO).

Other Professional Skills:

• Should be experienced on Agile tools (Atlassian), Business Analysis tools (MS Word, Excel, MS Visio), Quality Assurance tools and standard documents.
• Similar experience in ownership and requirements management e.g., create, maintain and periodically update specification documents.
• Knowledge of all phases of IT system development and implementation lifecycle.
• Highly analytical and detail-oriented in approach, with excellent communication and presentation skills, and experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development and delivery teams, and should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner.
• Hands-on individual and versatile.
• As part of an integrated organization across different sites, candidate should be able to forge close relationships with Program Director, other Team Leads, architecture functions and quality assurance teams.
• Limited travel for this role may be expected.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

Role: Business Analyst cum Tester

Duration: 12 months contract

Location: Central / East, Singapore

JD

• Gather and document User Requirements Specifications

• Organize and conduct User Acceptance planning and testing

• Prepare and conduct users’ training

• Implementation and post implementation support

• Assist BA & Project Manager in project administration, reporting and tracking such as UAT or defects resolution progress.

Interested applicant may apply through here or alternativly email your CV at [email protected]

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager (Banking/Insurance)
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 8,500 + Twice Yearly Performance Bonus
• Duration: Permanent

Key Responsibilities

• Supervise the execution of audit engagements for financial services clients, with a focus on banking and capital markets, in compliance with relevant regulatory and professional standards.
• Ensure the timely and accurate completion of audit portfolios, managing budgets, resourcing strategies, billing, and collections.
• Oversee the management of audit portfolios, including monitoring progress against plans, timelines, and milestones.
• Drive the client experience by managing client relationships and accounts effectively.
• Build and manage a professional audit team, providing regular coaching and feedback for continuous performance enhancement.
• Engage the team to deliver value-added services to clients.
• Maintain a working knowledge of accounting literature, trends, and technical issues relevant to the financial services industry.
• Stay informed about industry trends to identify potential issues, risks, and best practices.

APPLY NOW!!!

• Bachelor’s Degree in Accountancy, preferably with a professional qualification in CA (Singapore) or equivalent.
• Minimum 5 years of audit experience.
• Experience in auditing clients in banking and capital markets, payments, and/or fintech space preferred.
• Strong technical knowledge of risk management, compliance requirements, auditing standards, and accounting principles.
• Excellent project management and time management skills, with the ability to adapt quickly to changing demands.
• Excellent verbal and written communication skills, with the ability to work effectively across all organizational levels.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65909 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

• Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:

• Minimum education of ITE or 'O' levels; fresh graduates welcome. Experience in call centers, banking, or customer service is a plus.
• Positive mindset, strong communication skills, and ability to work well in a fast-paced environment.
• Must be comfortable with shift work, including weekends and holidays.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Roles and Responsibilities

• Engage and prospect new offshore clients in regions such as SEA, North Asia & South Asia.
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of cross border regulations
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597