*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

[Job ID: 401667]

Responsibilities:

• Build and maintain strong, long-lasting relationships with individual and business clients, understanding their financial needs and goals.
• Provide expert advice on a wide range of banking products and services, including savings and investment accounts, loans, mortgages, and wealth management solutions.
• Proactively identify new business opportunities and cross-selling opportunities to drive revenue growth and meet sales targets.
• Conduct regular client meetings to review their financial portfolios, address concerns, and recommend suitable banking solutions.
• Ensure timely follow-up with clients, ensuring their needs are met and any issues or concerns are addressed promptly.
• Develop and implement strategies to retain existing clients and attract new business through referrals and networking.
• Collaborate with other departments (e.g., credit, operations, and risk management) to ensure a seamless service experience for clients.
• Monitor the market and industry trends to stay up-to-date with competitor offerings and identify opportunities for differentiation.
• Manage and oversee clients' accounts, ensuring that all transactions comply with relevant regulations and internal policies.
• Handle client inquiries and resolve issues related to banking services, providing exceptional customer service at all times.

Requirements:

• Degree holder.
• Driven and goal-focused individuals who are passionate about financial planning and wealth management.
• Willing to work a 5.5-day week, with the flexibility to meet clients beyond regular hours.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Roles and Responsibilities

• Be the first touch point for the bank’s new clients (South Asia & Emerging Market)
• Source and generate new leads through marketing calls, networking events and partnerships with external stakeholders
• Provide good customer service to clients by understanding their needs and directing them to the respective relevant department
• Engage in ongoing conversations with new clients to understand their needs and requirements to assess how the bank is able to help these clients to grow their wealth to achieve their financial goals
• Share about the bank’s products and offerings and evoke their interest in the banking products
• Provide accurate information regarding the benefits and privileges that the client will enjoy as a customer of the bank
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum degree required
• Minimum 3 years of business development / sales experience
• Strong understanding of south asia culture & regulations

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Job Responsibilities:

• Serve as the primary liaison between the Advancement Office and HQ Finance for all fundraising and donation-related matters, focusing on managing the staff donation process.
• Develop and maintain an overview of staff donations, preparing and analyzing regular reports.
• Coordinate with key departments such as HR, Payroll, Shared Services, Finance, and the Advancement Office to ensure smooth execution of the staff donation process.
• Monitor and resolve issues or discrepancies in staff donations through regular report tracking and effective communication with relevant parties.
• Collaborate with team members and stakeholders to streamline and improve the donation process.
• Assist the Finance and Advancement Office in gathering and compiling information for reports.

Job Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

We are currently recruiting for a talented individual to join our team of finance professionals as a Head of Finance. You will be an integral part of the finance function, reporting directly to the Director.

Your responsibilities will encompass covering the full spectrum of accounts and finance functions, which includes:

>> Ensuring the seamless operation of accounting processes and overseeing cash flow management and forecasting.

>> Lead a team of finance staff in compliance to accounting standards, GST regulations and group internal control procedures, as well as other relevant rules and regulations.

>> Overseeing full spectrum of monthly and annual accounts closing and audit.

>> Beyond this, you will be pivotal in maintaining accurate and timely financial reporting, ensuring compliance with Singapore tax regulations and financial reporting standards.

>> You are also responsible for interpreting financial reports, aiding in the annual budget process, and leading financial process enhancement initiatives.

>> Leading and reviewing suppliers and customers transaction, including payments and creditor reconciliations.

>> Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.

>> Assist Managing Director in relation to work related field and any ad hoc assignments.

What We Look For:

>> A degree in Accountancy or a related discipline from a reputable university, accompanied by a CA or equivalent certification.

>> At least 5 years of relevant finance/accounting experience in an FMCG industry.

>> Possess a strong understanding of compliance and financial reporting.

>> Familiarity with Microsoft Dynamics 365 is required.

>> Comfortable with working at Penjuru Road.

>> Your success in this role hinges on your integrity, meticulous attention to detail, and analytical thinking.

>> An inherent knack for collaboration and a positive attitude in teamwork are key attributes.

1 Year contract

Salary up to $8000

Location: Central

Job Function:

1. Liaise with Front office and instructing panel valuer (UK/AU) to conduct desktop/ formal valuation and issue valuation report.

2. Review valuation reports for completeness, accuracy and quality. Address comments / issues raised with internal stakeholders and valuer.

3. Attend to emails received through the team’s Functional Mailbox and assist with Credit administration.

4. Assess valuers' performance and provide feedback to Policy team.

Accountability:

1. Deliver quality services to Business units by adopting a systematic and consistent approach in line with the Bank’s credit policies and procedures.

2. Achieve and adhere to specified performance standards in turnaround time and accuracy.

Pre-requisite

1. Prior working experience in valuation firms and familiar with property valuation methodologies.

2. Knowledge of UK or Australia property market is a plus.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

• Provide administrative support to the sales team, including scheduling meetings, preparing documents, and managing correspondence.
• Comprehensive secretarial assistance.
• Streamlining calendar schedules and coordinating with meeting attendees.
• Organizing video conferences, teleconferences, training sessions, workshops, internal and external meetings, and handling venue/logistics for off-site events.
• Coordinating international business trips and managing related claims.
• Assisting team members with overseas business trip arrangements
• Performing ad hoc tasks and other administrative responsibilities.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

The Project Manager for Private Banking Products is responsible for driving the development, implementation, and enhancement of financial solutions tailored for high-net-worth clients. This role involves managing the entire product lifecycle, improving processes, and ensuring successful project delivery to meet client needs and business objectives.

Key Responsibilities

Product Project Management

• Lead cross-functional teams to deliver product launches efficiently and effectively, ensuring timely execution within scope and budget.
• Develop comprehensive project plans, detailing timelines, budgets, and resource requirements, and oversee end-to-end processes and systems for successful product implementation.

Process Optimisation and Improvement

• Conduct process mapping and analysis to identify areas for improvement within product initiatives.
• Implement standardised operational procedures to drive consistency, compliance, and efficiency across all product lines.
• Manage product-related systems to enhance operational effectiveness and scalability.

Stakeholder Collaboration

• Build and maintain strong relationships with internal and external stakeholders to ensure seamless product lifecycle execution.
• Conduct regular updates with stakeholders to track progress, address challenges, and ensure alignment on project goals.

Compliance and Risk Management

• Ensure all processes, systems, and projects adhere to regulatory and audit standards.
• Identify and mitigate risks to enable smooth project execution and operational stability.

Deliverables

• Drive timely and successful product launches.
• Optimise processes and systems for maximum efficiency.
• Foster collaboration and alignment among all stakeholders.
• Maintain full compliance with regulatory standards and achieve zero audit findings.

Requirements

• Proven track record in project management, ideally within private banking or financial services.
• Strong leadership and organisational skills to lead cross-functional teams and manage complex projects.
• Excellent communication and stakeholder management abilities to drive alignment and deliver results.
• Familiarity with compliance and regulatory frameworks within the financial sector is a plus.

[Job ID: 669731]

Responsibilities:

• The role holder is primarily responsible for proactively acquiring new Sign Ups for the bank. Candidates will also be expected to offer a wider range of products, including unsecured credit cards and insurance to targeted segments.
• The position involves establishing relationships with internal stakeholders within Client Acquisition (CA) as well as external stakeholders (such as property agents, brokers, and other sales agents) to increase referrals.
• Engagement with affluent and mass market clients will be essential for processing their Sign Up requests through marketing campaigns, mortgage inquiries, employee banking events, networking functions, and roadshows.
• The candidate should be willing to work outside of regular office hours and on weekends as needed for networking events, campaigns, and roadshows.
• Staying informed about market trends and competitor offerings is crucial, along with conducting regular market updates and follow-up activities for target customer groups to enhance product differentiation against external competition.

Requirement:

• Experience in banking sales with a proven track record.
• Results-driven, enthusiastic, self-motivated, and able to manage time well under pressure.
• Strong interpersonal and communication skills are essential.
• Passion for sales and excellent customer service.
• Skilled in delivering professional presentations to key stakeholders.
• Minimum of 4 years of experience in banking.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Responsibilities:

1. Customer Engagement:

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. Product Knowledge:

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. Sales Targets:

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. Documentation and Processing:

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. Compliance:

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. Problem Resolution:

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. Team Collaboration:

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. Market Research:

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. Training and Development:

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

Qualifications:

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

Benefits:

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Job Summary:

Our client, a regional bank, is seeking a Receptionist cum General Admin to join their team. The ideal candidate will have prior experience in a banking environment and will be responsible for providing reception services as well as supporting general administrative tasks. The role requires excellent communication skills, attention to detail, and the ability to manage a variety of administrative duties efficiently.

Key Responsibilities:

Reception Duties:

• Act as the first point of contact for all visitors, clients, and employees, providing a courteous and professional greeting.
• Answer and direct incoming calls, ensuring they are directed to the appropriate department or individual.
• Manage the reception area, ensuring it is tidy, welcoming, and appropriately stocked with necessary materials (e.g., brochures, pens, etc.).
• Schedule and coordinate appointments, meetings, and conference room bookings as required.
• Handle inquiries and provide general information in a timely and efficient manner.

General Administration:

• Provide administrative support to various departments, ensuring smooth day-to-day operations.
• Manage and organize office supplies, ensuring stock levels are maintained and ordering new items as needed.
• Prepare, edit, and proofread correspondence, reports, presentations, and other documents.
• Assist in organizing company events, meetings, and training sessions.
• Maintain filing systems, both electronic and physical, ensuring records are up-to-date and easily accessible.
• Perform data entry and document management tasks in a timely manner.
• Ensure office facilities/equipment (e.g., printers, computers, telephones) are in working order and arrange for maintenance as necessary.

Requirements:

• Minimum 3-5 years of experience in a reception or general administrative role, with at least 2 years of experience working in a banking or financial services environment.
• Strong knowledge of banking operations and financial processes.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to learn new software tools as needed.
• Familiarity with office equipment (e.g., fax machines, printers, copiers) and basic IT troubleshooting.
• Strong communication skills, both verbal and written, with a professional phone manner.
• Excellent organizational and multitasking abilities, with the capacity to prioritize effectively in a fast-paced environment.
• High attention to detail and the ability to maintain confidentiality at all times.
• Ability to work independently and as part of a team.
• Demonstrated problem-solving abilities and the ability to address issues promptly and effectively.
• Strong customer service orientation with the ability to engage professionally with a diverse range of individuals.
• Proactive attitude with the ability to anticipate needs and take initiative.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Role: Finance Analyst

Job Level: 1-2 years of relevant experience (L1)

Job Description

Responsibilities:

• Create PR/GR/Extract reports using SAP system.
• Process invoice payments.
• Financial Data Management - Ensuring accurate/up-to-date data entries.
• Work with various senior managers to monitor utilization of budget.
• Aids in software, hardware contracts renewal and budget oversight.
• Aids in project budget oversight.
• Prepare monthly financial dashboard reports.
• Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.
• Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Requirements:

Education:

• Bachelor’s Degree in Banking & Finance/ Business Management or related field.

• Preferably 1-2 years’ relevant experience in a Finance Institution, Audit or Consultancy firm.

• Fresh graduates with relevant internship experience in Finance, Audit or Consultancy may apply.

Essential:

• Above average Excel skills (Advance formulas, pivot tables, power query, building of reporting dashboard). Strong in data analysis using excel.
• Excellent internal communications, written and verbal communication skills.
• Possesses strong analytical and troubleshooting skills.
• Strong Attention to details. Understand the importance of data discipline.
• Willing to learn attitude.
• Able to handle confidential data in a professional manner.
• Good experience in managing/responsible/implementing business process improvement.
• Experienced as a PMO support in Bank Projects will be a plus.

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Have good knowledge in using M365, a good grasp of Outlook, Excel, SharePoint.
• Advance knowledge/skills of Excel formulas and functions is a must.
• Have working experience and advance understanding of SAP system (PEMS) would be a plus.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Role Overview:

• Manage customer escalations and complaints received by CEO Office, Senior Management, regulatory bodies such as MAS, ABS, FIDReC etc on service issues, identify opportunities and propose ideas/needs for process improvements and coaching
• Responsible for end to end management and the governance of customer service issues, including investigation, listening and understanding customer’s needs, proposing solutions/alternatives to customer issues, identifying process improvements or coaching needs and to lead and render guidance to customer relations managers and L2 escalations specialists.

Key Responsibilities:

• To achieve individual/team goals and targets
• To adhere to professional standards of behaviour and conduct in dealing with internal and external customers
• To proactively identify opportunities to improve the customer experience
• To share areas of improvement with CSOs and TMs to address any gaps in service delivery.
• To share areas of improvement with product managers and technical/product governance team as part of continuous process/product improvement.
• To review the calls of customers with the CSOs to identify gaps.
• To be flexible in work deployment and projects when business needs arise
• To ensure usage of joyful yet professional language to create an approachable experience in social media platforms
• Serve as DBS's brand ambassador by demonstrating professionalism, strong knowledge on products and services, and optimizes every opportunity to exceed customer expectations with each response
• Collaborate with GSMC to streamline response to posts
• To consistently meet and exceed the Customer Centre targets set (KPI) without compromising on quality of service delivery.

Requirements:

• Min 5 years of frontline customer service experience.
• Ability to clearly understand customers’ needs and provide appropriate solutions accordingly
• Excellent written & verbal communication skills, ability to communicate with people of all levels
• Ability to communicate various changes in processes and promotions if any
• Ability to correspond to customers professionally
• Strong customer relations skills
• Ability to empathise and understand customer perspective
• Strong case resolution skills-ability to complete promised action/follow-up to ensure customer’s needs are addressed
• Collaborate with colleagues and work as part of a team
• Ability to adapt to changes in terms of product, process and systems

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Role Overview: We are seeking a proactive and skilled Application Support/Business Analyst to manage and enhance our vendor package applications, specifically in Reconciliation and Email Notification Systems. This role involves collaborating with cross-functional teams, vendors, and business users to ensure seamless application performance and to drive system improvements.

Key Responsibilities:

• Application Management: Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of vendor package applications.
• Issue Resolution: Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.
• Cross-Functional Collaboration: Work with diverse teams to identify and address root causes of system problems, fostering a culture of continuous improvement.
• Requirements Gathering: Engage with business users to collect requirements, facilitating the development, testing, and implementation of system enhancements.
• Coordination: Liaise with teams across Singapore, Head Office, and Branches to coordinate system-related activities and ensure alignment.
• Proactive Improvement: Identify opportunities for system optimization and documentation enhancements to add value and improve operational efficiency.
• Support Availability: Provide on-call and onsite support during after-hours, weekends, and public holidays as needed, covering application support and deployment activities.

Technology Stack:

• Programming Languages: VB .NET, Java
• Middleware: IBM MQ
• Databases: Microsoft SQL Server, DB2

Qualifications:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 3+ years in application support or business analysis within the banking or financial services sector.
• Technical Proficiency: Strong experience with VB .NET and Java; familiarity with IBM MQ and database management systems like MSSQL and DB2.
• Analytical Skills: Ability to analyze complex issues, identify root causes, and implement effective solutions.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders.
• Problem-Solving: Strong critical thinking and problem-solving abilities, with a proactive approach to identifying and mitigating issues.
• Flexibility: Willingness to provide support during non-standard hours as required.

Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for applying to (Whatsapp +65 8833 0192)

Business Function

DBS Treasures is a leading wealth management platform in Singapore, uniquely positioned to cater to the diverse requirements of both Onshore and Offshore affluent clientele. Our comprehensive offerings provide clients with a seamless and all-encompassing banking experience, complemented by an extensive array of wealth management solutions, spanning from investments to legacy planning. Our Treasures clients have access to personalised advice and support from proficient relationship managers, seasoned investment counsellors, specialised bancassurance professionals and dedicated assistant relationship managers. The DBS Treasures Singapore organisation, which is part of Consumer Banking Group - Singapore, is committed to helping our clients navigate the ever-evolving financial landscape to achieve their individual financial goals and aspirations.

As a Treasures Relationship Manager, our clients’ success is ultimately your success.

Who you are:

You have one goal: creating, growing and strengthening the wealth of our high net-worth customers and their families. This simple yet sophisticated goal drives you to uncover and understand our clients’ every need and deliver the right product solutions to enable their success.

You have a strong sense of ownership. You take pride in helping our clients achieve their financial goals at every life stage, and work closely with other specialists within your team to create their success.

You’re obsessed about providing a stellar client experience. This means you’re constantly staying abreast of the latest industry trends, investment product & service offerings, and fintech developments.

Your role involves:

• Providing a differentiated suite of financial analysis and advice to uncover investment needs and objectives of our sophisticated clients at different life stages
• Partner with an experienced team of product specialists and Bancassurance Specialist to offer expert guidance on customised solutions to customers
• Collaborate with administrative staff to provide clients with professional round-the-clock service for all their banking, borrowing and investment needs.

Your background:

• You have a tertiary qualification with at least 3 years of sales experience and consistent sales performance, preferably in banking or financial industries.
• You have a good understanding of equities, unit trusts, insurance and other personal investment services.
• You demonstrate strong interpersonal and excellent communication skills.
• You’re focused, disciplined and exhibit high personal standards.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

What we are looking for:

- Functional Business Analyst In AML Compliance Domain

- Prior experience in user facing roles for AML Systems (Transaction Monitoring, MAS626, Name Screening, CDD, Actimize, Detica, Net Reveal, Firco Soft etc.)

Key responsibilities:

Senior Functional Business Analyst to join the AML Uplift program to support QR Management, BAU activities and various new initiatives within the client bank which undergoing a large transformation change.

1. Accountable for overall project business requirements elicitation

2. Driving business discussions and managing the project scope

3. Senior stakeholder management and leadership updates

4. Support the project delivery phases especially during Analysis and design and test phases.

Key skills required:

• Should have good communication skills and capability to drive senior stakeholders with minimal supervision.
• Should have experience in AML, KYC, compliance domain and data analytics.
• Experience in AI/ML and workflow applications is good to have

Job Responsibilities:

• Implement Home Loans retention strategy by engaging customers over the phone with effective retention packages.
• Ensure prompt turnaround for all service requests received pertaining to repricing and restructure of credit facilities.
• Active follow through all service request and retain customers
• Have face-to-face meeting with customers to walk through terms in Letters of Offer as and when needed
• Prepare management excel reports and dashboard and any other tasks as and when assigned.
• As there is emerging trend towards the use of data insights and digitalisation, there is a need to constantly leverage on technology solutions that break traditional ways. Hence one may involve in adhoc projects on process improvement or digitalisation.
• Assist in other ad hoc assignment as required

Salary:

• up to $23/hr

Period:

• Immediate till 30 June 2025

Working Hours:

• Monday to Friday, 9am to 6pm

Location:

• Raffles Place

Requirements:

• Minimum Diploma with relevant experience

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Business Function

DBS Institutional Banking Group provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

• Process daily Trade Operations transactions of SG and AU in accordance to the agreed service standards.
• Liaise and follow up with Business Units or customers for instructions that are required to complete the transaction.
• Liaise with internal and external counterparty for queries relating to the transaction.
• Perform day end reconciliation of transactions.
• Adhere to risks and control guidelines/policies.
• Assist in projects to improve work processes.
• Perform adhoc tasks/duties assigned by Supervising Manager.

Requirements

• Minimum 2-3 years of experience in banking operations especially in Trade Services.
• Functional knowledge/experience in back office support is required.
• Able to Multi-Task, Self-Motivated with good interpersonal skill.
• Able to take on new tasks as required by the business and by the management.
• Meticulous, alert & have an eye for figures & details.
• Knowledge of MS Office applications especially MS Word and MS Excel.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

JOB DESCRIPTION

• Assist project delivery/development manager for planning, developing, tracking, implementing Oracle Siebel CRM and Microsoft Dynamics CRM application
• Will be involved in assisting in project tracking and controlling of application development phases and activities in compliance to IT Application policies, standards and procedures
• Lead team in functional requirements gathering, application technical design/implementation, interface development, security review and support
• Assist in managing business users, vendor and interface application team to ensure successful delivery of projects

· Collaborate with cross-functional interface teams

· Prepare, review and ensure application features & functionalities adhere to business requirement and quality, including reliability, security and performance

· Prepare and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards

· Work with Test managing to formulate comprehensive system test strategy, test plan & test cases to align with project scope, quality requirements and targets.

· Manage release Change Management. Ensure changes are completed according to the project and/or release schedule.

• Assist to formulate implementation and deployment plan for system cutover.

Skills & requirements

Qualifications

· Good interpersonal and communication skills, both verbal and written.

· Solid experience in functional requirement management and end to end requirement analysis.

· Solid experience in business process modeling and functional design.

· Solid experience in object oriented design techniques, UML and object modeling

· Experience with Scrum or similar agile development.

· Experience with Oracle Siebel CRM 7.8 and Microsoft Dynamics Customization and Configuration

· Experience in designing and implementing integration with .Net C#, MQ and Batch file

· Experience with a variety of source control and development tools

· Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.

· A passion for learning and the willingness to solve problems.

· A Bachelor in Computer Science, Computer Engineering, Information Systems or any related field with strong education in web technologies.

A Big Plus

· Experience with regional CRM implementation in Financial Industry.

· Experience with cross platform debugging.

· Experience in setting up and running DevOps: continuous Integration, continuous build

Business Function:
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. We are seeking for talented professional, to enhance Singapore IBGO capability to enable the vision of future ready smart operations.

About this role:
The Operations Planning and Project Management function of Singapore Institutional Banking Group Operations (IBGO) is responsible for strategic planning, headcount & Financials management and people engagement strategy. In addition, the function strives to drive and execute SG country level digital and strategic initiatives, change management operationalization, new target end-to-end Ops & Servicing model, operations productivity and data instrumentation implementation, customer and employee journeys, demand management, and future ready workforce planning. The team partners closely with all IBGO Regional Project, Products and IBG COO to design fit-for purpose ops user requirements and to scale towards SG IBGO Vision of Digital Smart Ops.

We are looking to expand our team and hire a Project Manager to drive operational transformation, and working with partners like Regional Functions, GTS and BU in implementation of “fit-for-purpose” design & systems. In so doing, we inspire to maximize the outcome of digitalization initiatives in Operations efficiency & deliver more delighting-our-customers moments.

Responsibilities:

• Understand Operations process/ journey and translate areas of opportunity into user requirements and digital initiatives.
• Manage digital initiatives (include DDOM HO, digitalization, process improvement, customer/ employee journey, data & analytics related) and be accountable for their delivery, operationalization and benefit realizations.
• Drive the end-to-end design and solution and ensure “fit-for-purpose” & value delivery to Operations.
• Partner with GTS and BU to drive commercialization of digital initiatives and increase digital adoption.
• Determine end-state target operating model and work with other functions in SG IBGO in preparation of Standard Operating Procedures and delivering training.
• Ensure project adheres to the desired engagement model and governance.
• Monitor and follow up on post-production issue to achieve planned benefits.
• Get insights from data, dashboards and drive action plan & further improvement opportunities.

Required Experience:

• Degree holder with minimum7-8 years of relevant project management, and relevant work experience in driving digital transformation to achieve excellent business results
• Minimum 2-3 years of banking operations background in corporate products like documentary trade, open account trade and cash management is a plus
• Strong management and communication skills
• Excellent problem-solving skills & strategic thinking
• Ability to navigate in a complex environment and achieve outcome
• Passion to help business with a ‘can-do’ attitude
• Consulting background in banking / financial services is a bonus

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Job Posting Title Functional Business Analyst – Credit & Loans

Job Responsibility
• Requirements Analysis & Elicitation
• Collaborate with BU Specialists to elicit, review and update business requirements
• Analyse "to be" business and operations processes based on the agreed requirements and / or function points, determine the areas of impact and overall high level solution
• Challenge business stakeholders to drive out the real business outcomes that are required to realise the customer and business propositions; not simply recording requirements
• Responsible to analyse and define non-functional requirements based on business requirements
• Monitor and manage risks /issues related to requirements and scope creep
• Write business functional release notes and contribute to deployment plan
• Team Collaboration
• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform initial impact assessment and high level estimation for Project Change Request

Technical Skills & Experience
• Strong business domain knowledge in banking
• Bachelor’s degree in engineering/ business/ finance or equivalent

• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Solid understanding of business architecture methodologies & techniques including their practical application
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Experience of delivering projects using agile methodology
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Minimum 10 years of relevant banking and/or consulting experience

• Position : Finance Executive/Senior Finance Executive (Full Sets/GST)
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $4200 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Prepare and generate timely and accurate full set of financial reports, including income statements, balance sheets, and cash flow statements.
• Ensure compliance with accounting principles and regulations.
• Oversee day-to-day financial operations, including accounts payable, accounts receivable, and reconciliation. • Cash Management: Communicate with financial institutions and handle daily banking
• Monitor cash flows and manage liquidity effectively.
• Prepare GST reconciliation and submission of GST returns
• Assist in identifying financial risks and developing strategies to mitigate them.
• Ensure adherence to financial regulations and standards. Stay up-to-date with relevant laws and guidelines to minimize compliance risks.

Requirements:

• Degree in Accountancy, ACCA/CPA
• Good knowledge of Singapore Financial Reporting Standards, corporate tax and GST rules
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

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Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.