Job Descriptions - Full spectrum of HR and Payroll function

Reporting to the HR Manager, you will be part of the HR Team based in Singapore. This role requires you to handle end to end HR and payroll full function for the local brand.

HR Generalists

· Recruiting, retention, and talent succession

(Understand the organization's needs and make sure those needs are met when recruiting for new positions, means hire the right employee)

· Providing reasonable accommodations, investigating allegations of wrongdoing, and terminations when dealing with staff with complex and sensitive issues

· Monthly processing and checking of payroll/reimbursement (200 plus headcount)

· Maintains compliance with local employment laws, regulations and recommended best practices; reviews policies and practices to maintain compliance.

· MOM work pass applications

· Oversees employee disciplinary meeting, investigationand termination.

· Providing information and answering employee questions related matters.

· Performs other duties as assigned.

Administration

· Maintaining employee p-files records, leave management.

· Update Company policies,

· Conduct disciplinary actions. Provides counselling, support and guidance to employee.

· All other ad-hoc administrative duties

Payroll

· Timely and accurate submission/payment of statutory obligations

· Provide support on payroll matters, tax issues and time track matters.

· Manage day-to-day liaison with Internal / Payroll outsourcing partners closely, including monthly attendance metrics.

· Provide reconciliation of final payroll based on monthly accounting schedule.

Requirements

· A Level/Diploma/Degree

· At least 2 years of relevant experience in Payroll

· Fluent in oral and written communication in both English and Chinese, (with Malay language will be a bonus)

· Knowledge of payroll and statutory compliance to MOM, CPF and IRAS

· Hands-on experience on HR and Payroll software/system, e.g. Peoplepay, WhyzeHR

• Server Administration, including scheduled server data backup
• Provide technical support solutions to users in the organization
• Performing first level troubleshooting
• Basic website design and maintenance
• Brochure/Banner design
• Marketing strategy
• Manage vendors

Requirements:

• Experience in Server administration, basic knowledge handling Business Premium Microsoft 365
• Able to edit basic HTML and c# code
• Knowledge of computer hardware, software, and OS (Windows)
• Knowledge of basic setup and configuration of devices such as firewall, switch, IP phones, wireless controller and access points
• Basic design skills for collaterals

Advantages to have:

• Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals is a plus
• Knowledge in MS Dynamic CRM
• Knowledge of Photoshop, Illustrator & InDesign
• Mobile development

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Looking to take your sales career to the next level? Join us as a Sales Executive and help drive our IT solutions forward! You'll play a hands-on role in building new business relationships, qualifying leads, and expanding our reach. This is more than just sales – it's about making real connections and being part of a team that’s shaping the future of IT. If you're ambitious, love a challenge, and have a knack for driving growth, let's VENTURE TOGETHER!

JOB SUMMARY:

The Sales Executive is responsible for driving new business development and expanding the company's client base. The role supports the sales targets, and identifies and qualifies leads and opportunities, manages the sales cycle, and nurtures relationships to drive sales growth and revenue.

KEY RESPONSIBILITIES:

• Researching and identifying potential clients and key decision-makers within target industries.
• Identify and develop new business opportunities through lead generation, cold calling, networking, and other sales activities.
• Qualifying leads based on predefined criteria and effectively communicating the value proposition of products or services.
• Assists in the end to end opportunity development efforts that best address customer requirements, while coordinating the involvement of all necessary company resources.
• Build and maintain relationships with prospective and current clients, understanding their needs and presenting suitable solutions.
• Work closely with the teams to ensure that the solutions proposed align with client requirements.
• Collaborating with sales and marketing teams to develop and execute lead generation strategies.
• Supports the end to end sales cycle within the assigned solutions and territory/ies.
• Maintaining accurate records of all interactions and activities in the CRM system.
• Following up with leads and prospects to schedule appointments, product demonstrations, or further discussions.
• Building and maintaining strong relationships with prospects to move them through the sales funnel.
• Providing regular updates and reports on sales activities, pipeline status, and performance metrics.

KEY QUALIFICATIONS

REQUIRED KNOWLEDGE AND SKILLS

• Sales process and lifecycle knowledge
• Executive presentation skills and negotiation skills
• Knowledge in IT solutions and keeps oneself abreast with the latest digital trends and innovations
• Communicates and expresses thoughts clearly, is organized and systematic; exudes confidence in projecting ideas and has presence of mind (both verbal and written).
• Demonstrates the ability to manage stakeholders, and engage and build a good relationship with individuals providing the most impact on their work.
• Upholds integrity in all dealings and projects.
• Accountable, yet works in collaboration and teamwork with others
• Manages time well, able to balance multiple concurrent projects and competing priorities
• Solve problems quickly and work independently
• Ability to do independent work; commitment to excellence
• Has great attention to detail

EDUCATIONAL BACKGROUND

• A degree in any business-related course

PREVIOUS WORK EXPERIENCE

• Must have at least three (3) years of experience in a similar position, working for an IT services and solutions company.
• Must have a proven track record in sales in a B2B industry.
• Experience in channel sales preferred.

Key Metrics:

• Qualified Number of Leads
• Achievement of Sales Targets

OPPORTUNITY

Are you passionate about building trusted client relationships and assisting ultra-high-net-worth families in their quest for asset protection and successful succession planning? As a member of Sequent's Client Service Team, located in our Singapore office, you’ll be a valued part of an expanding independent trust company renowned for its dynamic approach to financial services.

This role offers the opportunity to work with & learn from Client Service, Accounting, Compliance and Wealth Planning professionals on an interesting and diverse portfolio of UHNW families and individuals.

RESPONSIBILITIES

Administration of international mandates (principally trusts and companies) and connected financial affairs, liaising with clients, advisors, third party service providers and family offices throughout Asia.

– Take an active role in trust management and develop long-term & multi-generational

relationships with families and their advisors

– Maintaining and developing personal contact with clients, advisors and other related

parties. This includes the option to travel in and around Asia, supporting the

Relationship Managers

– Taking and recording of fiduciary decisions on the mandates assigned, within Company guidelines

– Liaising with staff in our global offices,

– Co-ordination of mandate specific transactions with bankers, lawyers, accountants, agents and/or consultants

– Via active involvement, develop your knowledge of investing in a diverse subset of asset classes, including fixed income, equities, crypto-currency, real estate, art, yachts and aeroplanes

Requirements

– Distinctly reliable and precise, conscientious and professional

– Client handling skills, excellent demeanour

– Capable of problem-solving and acting independently

– Able to establish priorities and with strong organisational skill

– Flexible in the work organisation

– Capable of multitasking with high quality standards

– Commercial training/experience, ideally in the banking, fiduciary or legal area

– 2 – 5 years of experience in the administration of trust or corporate structures

– Member of (or desire to study for the membership of) STEP or ICSA

– Fluency in English; any other language a plus, especially Mandarin

– Fully computer literate (MS Office)

– Professional, diplomatic, helpful, co-operative team player

– Absolute discretion, integrity and loyalty. High ethical standards

Looking for ethical, highly motivated and talented team players who are looking to grow and progress holistically

Benefits:

- Excellent Career Progression

- Mentorship

- Excellent variable remuneration based on performance

Key responsibilities:

- You will first learn to prepare full set of accounts including variance analysis and cashflow for month end and year end closing.

- Prepare Budget and Forecast for quarter closing

- Prepare timely payments to suppliers and ensure invoices are duly authorised in accordance to company policies

- Perform other financial operations such as petty cash management, bank reconciliation, checking of expense claims

- Work closely with other functions (Project Team) to ensure timely payments and resolve any billing discrepancies

- Ensure compliance with the relevant accounting standards

- Liaise with tax agents and regulatory agents to ensure full compliance with the respective laws and regulations

- Other Ad-Hoc analysis/reporting

Requirements:

- Degree in Accountancy / ACCA Level 3 or equivalent

- Prior exposure to Xero is an added advantage

- Candidate with short notice period or immediate availability would have an advantage

Application Process:

Qualified applicants should submit their resume, cover letter, educational transcripts, professional certifications and expected salary. 2 Rounds of Interview & Assessment.

Only Singapore-based candidates need apply. Shortlisted candidates will be notified.

JOB DESCRIPTION :-

* Handle full sets of accounts for entity / multiple entities

* Process and manage accounts receivable and accounts payable

* Assist to manage the day-to-day finance and accounting functions of the company and its subsidiaries

* Record and manage transactions and events relating to inventory, accruals, prepayments, capital

structure and finance costs

* Prepare and manage intercompany transactions, reconciliation and settlement

* Manage credit control and perform bank reconciliations and collection

* Responsible for quarterly GST Reporting

* Prepare required schedules and reports for yearly audit and tax purpose

* Liaise and follow-up with auditors on audit queries

* Ensure compliance with financial policies and procedures

* Other ad-hoc duties as requested by reporting officer

REQUIREMENTS :-

* Diploma qualification in Accounting / Finance or related field

* 3-5 years of relevant working experience required

* Good Analytical, Organizational and Problem Solving Skills

* Detail-oriented with the ability to work efficiently

* Team player with professionalism, integrity, and a strong work ethic

* Ability to fulfil time-critical tasks on time, keep schedules and deadlines

** Candidates who can start work immediately or on short notice will have an added advantage

The Role

You’ll be providing support to the management and key leaders in keeping a smooth daily operations of the business and office. To excel in this role, you will need to be highly organised, extremely detail-oriented, self-motivated, have the ability to handle confidential information, as well as a demonstrated ability to respond effectively to changing workloads and priorities.

Additionally, the ability to effectively communicate and manage multiple assignments and people simultaneously is vital. Other responsibilities will include:

• Procuring and managing office inventory and supplies
• Frontdesk reception duties such as answering/ channeling of calls and hosting of guests/ clients
• Overall office space management
• Key liaison personnel with various vendors/ suppliers e.g. insurance agent(s), telecommunication provider (internet and phone lines), building management and etc.
• Manage any office maintenance related matters with the property management, ensuring repairs are made in a timely fashion
• Ensure the functioning and regular maintenance of office equipments such as projectors, printer/ copier
• General administrative duties such as travel-related arrangement (e.g. flight, accommodation, visa, transportation), mail/ correspondence, courier, meeting scheduling/ coordination
• Up-to-date record and systematic documentation across all general/ administrative matters such as ISO documentation, supplier/ vendors listing etc.
• Accurate tracking of general office spending and log receipts/ invoices
• Other administrative duties as assigned
• Assist in organising team outings and events such as annual office party, team building events and regular social gatherings

What we look for:

• Adequate administrative experience
• Strong verbal and written communication skills; ability to communicate to variety of levels, both internally and externally
• Flexible, resilient and agile; comfortable working with ambiguity whereby change is the only constant
• Accountable with a high degree of initiative; ability to balance fluctuating workload and tasks
• Exceptional ability to prioritise, problem-solve and make decisions
• Great attention to detail
• Highly motivated with an impeccable work ethics
• Strong computer literacy - Highly proficient in Microsoft Office (especially MS Word, Excel and PowerPoint as well as the Google Platform
• Experience with marine/ dredging industry is a plus

Job Summary

Assist in strategic planning, development and implementation of targeted strategies for third party marketplaces, both internally and externally. Assist international partners by providing support to their marketplace infrastructure building and campaigns.

Primary Relationships

The position reports directly to Ecommerce Specialist and indirectly to the Global Digital Marketing Manager.

Within the organization, this position has primary working relationships with the Director of Corporate Communications, the Marketing and PR staff at TWG Tea headquarters as well as staff with similar positions within partner and franchise organisations.

Outside the organization, the position coordinates primarily with marketplace account teams and agencies.

Responsibilities:

• Assist in the development and execution of creative marketing plans aligned with the corporate strategy and brand image
• Work with design team and team lead on the planning and production of marketplace related collaterals
• Responsible for maintaining and developing good relationships with international partners through regular contact
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self run marketplaces
• Handling day to day paperwork and Liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Headline and copy writing as well as editing and proof-reading
• Updating internal staffs, local and international marketing databases on a needs basis
• Assisting during photo shoots when required.
• Conducting regular reporting and data analysis to understand specific marketplace performance
• Compiling and analysing market trends & proposing new marketplace potential
• Assisting during photo shoots when required.

Requirements:

• Bachelor degree in Marketing, Digital or Business disciplines
• Strong communication skills with excellent command of English
• Required to be fluent in written and spoken Chinese (in order to liaise with marketplaces and TWG Tea partners in North-Asia)
• Ability to manage projects independently when working in a team
• Detail oriented and able to carry out administrative tasks efficiently
• Meticulous, adaptable, creative thinker who is able to work independently in a fast-paced environment
• Proficient in MS Office applications, Word & Excel
• Results-driven and able to work under pressure and tight timelines
• Awareness of global trends
• Any sales experience working would be a plus

Only shortlisted candidates will be notified.

Please apply with an updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Job description for Operations Executive

We are a growing facility management company in Singapore looking to hire an Operations Executive. As we grow, we are glad to nurture our team and provide career advancement. Do join us as we offer a great environment for personal development and constructive feedback and support within the team. As an Operations Executive, you will be working closely with a team of Supervisors and Cleaning Specialists to deliver cleaning services to the clients.

Responsibilities

• Work with Operations Executive to ensure smooth running of Operations.
• Resolve issues raised by the Customer Service and Billing team.
• Conducts necessary checks and follow up with the ground staff, Supervisors, within the team to ensure the operational processes are being done properly within the stipulated time.
• Work with the Sales team to provide necessary input and details for the tendering of projects and quotations.
• Handle onboarding and hiring of the team under your management.
• Work with Operations Team to improve processes, optimize the schedule and increase efficiency of the given tasks to grow the business and profits of the company.
• Support Operational needs within the team and complete ad-hoc tasks assigned.
• To conduct site visits and handle quotations and tendering of jobs.
• Manage inventory lists & equipment to ensure the requirements of clients are being fulfilled.
• Manage Supervisors and ground staffs to complete ad-hoc tasks assigned.

Requirements

• Candidates must possess at least a Degree in any field.
• 1 - 2 years of working experience is preferred.
• Good interpersonal skills.
• Not required but bonus if able to speak Mandarin as to liaise with Mandarin speaking workers.
• Full-Time position. Ability to start immediately is preferred.
• Working Hour(s) in Office: 9am - 6.30pm, Monday to Friday
• Contactable out of working hours and standby to resolve urgent issues.
• Based in Singapore

Benefits

• 13 month salary
• Yearly performance bonus
• 15 days annual leave
• Medical entitlement

The Services required are set out as follows:

Assists the HOD/Pupil Management and SH/Pupil Management in student discipline matters including

· Patrolling (in and out off school) during school and after school hours

· Disciplinary follow up and investigations

· Managing student late comers

· Detention/in-house suspension duties during and after school hours

· Overseeing Corrective Works Orders

Administration

· Key into School Cockpit mobile system and other school based systems

· Tracking and following up of late-comers

· Updating of late-comers files

· Updating of detention records

Supporting the Pupil Management Programmes for targeted students

· Smoking/Vaping Cessation Programme

· GEAR UP Programme (including accompanying students out of school)

Assist HOD/Pupil Management and PMT to analyze discipline data

· Analyse Discipline Offence Trends

· Maintain attendance and monitor late-coming

Responsibilities:

• Maintain close coordination and follow-up on incoming and outgoing shipments/deliveries with suppliers, forwarders, and internal/external customers.
• Communicate with forwarders and third-party logistics providers.
• Manage warehouse operations.
• Perform order fulfillment, including order tracking, invoice generation, and billing follow-up.
• Provide general administrative support, such as data entry, filing, report generation, and documentation.
• Create Non-Stock Purchase Orders.
• Handle incoming calls and attend to visitors.

Requirements:

• Diploma in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Ensure that practices are in compliance with local legislation and regulation;

2. Maintaining employees’ personal file and updating employees’ details;

3. Performing monthly payroll processing including preparations of IR21, IR8A, leave pay and claims ;

4. Preparing necessary HR documents for hiring, disciplinary handling, exiting, job increment and promotion and misc. letter when staffs requested for ICA, MOE, MOM;

5. Planning, preparing, coordinating and administering of employees’ training program;

6. Handling and liaising between staffs and insurance broker on insurance claims and work injury compensations and all documentations;

7. Performing duties pertaining to welfare matters, grievances, disciplinary issues;

8. Maintaining all records of staff attendance such as annual leave, leave of absence and medical leave etc. Input Off-in-lieu as and when required for PH and pre-approval by management;

9. Verifying claims with proper record keeping, monitoring of entitlements for staff outpatient and inpatient medical

10. Handling all Govt bodies on HR related Matters (MOM’s call on foreign worker stays verification, Calls from HDB and MOM to verify Foreign Workers and even House Owners, Surveys and Reports for all govt bodies as well)

11. Follows through on home leave applications of foreign worker and seek the necessary approvals, purchase of air ticket for resigning foreigner workers, levy waiver for workers returning from home leave;

12. Over sees and manage all work passes applications, renewal and cancellations, mandatory courses to be possess by worker, update of personal details and any other matters for foreign workers

13. Full spectrum of talent acquisition processes including hiring candidates, ensure recruitments documents are in order, job posting, screening of CVs, interview arrangements.

14. Manage employee onboarding and offboarding processes, including preparing employment contracts, conducting orientation sessions, IR21 and clearance;

15. Manage day – to -day HR activities, including maintaining employee records and preparing hr related documents

16. Perform any other duties as assigned.

Job Requirements:

- At least 2 years' related HR experience

- Proficient in Employee Act and HR practices

- For Singaporean or PR only

Your Tasks:

• Maintain and grow business relations and opportunities with existing clients
• Execution of sales strategies and actionable plans
• Negotiate, conclude and administer new contracts and renew existing contract agreements, with guidance from the Sales Manager
• Support the Sales Manager in monitoring competition closely by regularly reviewing customer portfolios, market prices and services
• Maintain and update customer forecast and justify for any deviation
• Support the business feasibility study by working closely with internal departments on customer requirements
• Regional sales travel is expected

Your Profile:

• Diploma/Degree in any field
• Minimum 2 years of sales / commercial experience with the manufacturing, food industry
• Proficient in Microsoft Word, Excel and PowerPoint
• Ability to work under pressure
• Excellent negotiating skills with strong customer focus
• Good technical knowledge in manufacturing, food industry (Knowledge in flour or flour related products will be advantages)

About the job:

• Handle Full Set Account
• GST submission
• Liaison with clients on Accounts matters
• Assist in other administration duties
• Training Provided

Requirements:

• At least 2 years accounts related working experience and possess at least a Professional Certificate or Degree in accountancy
• Preferred with an Experience in Full set account, knowledge of Balance Sheet, Profit and Loss
• Well verse in Microsoft Words and Excel
• Bilingual in English & Mandarin is a must (Able to handle queries and concerns from clients in regards with the GST filing and other accounting matters)
• Mature, self-motivated, independent and able to multi-tasks
• Strong analytical skills, good time management and meticulous for details
• Enjoy liaison with clients with good spoken and written English

Other Information:

• 5 working days
• Location: Central and 2 mins to Tanjong Pagar MRT station and bus stop
• Salary: S$3300 - to S$3800 (Based on Experience)
• Good career advancement awaits the right candidate
• working in a lively and comfortable working environment

As part of this position, you will be involved in a comprehensive range of HR functions, including but not limited to recruitment, onboarding, employee relations, payroll, policy review, performance management, budgeting, and forecasting. Close collaboration with the management and corporate strategy team will be required, as you gain a thorough understanding of the various people-related challenges facing the organisation. You will be the go-to person for implementing solutions related to HR processes, ensuring compliance with labour laws and government regulations. In order to succeed in this role, you will need to think creatively, analyze data, challenge established practices, and at times, transform the way things are done.

Responsibilities

• Assist in employee payroll processing
• Assist in recruitment process, including screening resume, conducting preliminary telephone interview and interview arrangement
• Apply work passes for foreign workers including renewal and cancellation
• Prepare employment contracts and letters of appointment, confirmation and promotion
• Assist in CPF submission and preparation of tax submission and clearance
• Maintain employee database and update employee leave and entitlement records
• Manage and resolve employee relations issues
• Review and update organisation policies
• Review and configure current HR processes and strategy to boost overall productivity, increase performance and employee satisfaction
• Identify and draw on analytical tools and techniques to gather new insights, develop creative HR approaches and provide recommendations to people issues
• Assist in company accounting system

Minimum qualifications

• BA/BSc degree in Business, HR or related discipline

Requirements

• Excellent communication, presentation and interpersonal skills
• Ability to work within deadlines and well-organised in handling multiple tasks
• Strong and proven track record of managing people
• Meticulous with an eye for detail
• Humble and eager to learn
• Display strong initiative and able to work independently with minimal supervision
• Able to proficiently communicate in English and Mandarin as some of our customer base communicate mostly in Mandarin.

A key member to serve as the liaison between HODs and executives to Assistant General Manager and Managing Director.

Responsible for assisting MD with communication, coordination, scheduling, organization and administrative tasks day-to-day functions and operations.

Calendar and email management

· Manage the MD’s calendar, scheduling appointments, meetings, and travel arrangements.

· Monitor and prioritise emails, drafting responses or redirecting as necessary.

· Screen and direct phone calls and distribute correspondence

· Advised of time-sensitive and priority issues, ensuring appropriate follow-up with action on matters which fall within the MD and AGM’s responsibility.

· Manage office Communication

· Manage a variety of information, use appropriate office communication tools to prepare and maintain the information accurately either on paper or electronic files.

· Handle sensitive and confidential information with the utmost discretion and professionalism.

Meeting coordination

· Prepare agendas, materials, and presentations for meetings, ensuring that all relevant documents are distributed in a timely manner.

· Attend meetings and take notes of discussion; prepare the initial draft of minutes and summaries. Follow up on action items.

· Maintain confidentiality regarding business strategies, financial information, and personnel matters.

Communication liaison

· Serve as the primary point of contact for internal and external stakeholders, screening calls and inquiries, and providing information or redirecting as appropriate.

· Coordinate communication between the Assistant General Manager and MD with other departments, ensuring timely dissemination of information.

Document management

· Organise and maintain electronic and physical filing systems, ensuring that documents are easily accessible and up-to-date.

· Prepare and proofread correspondence, reports, and presentations as needed.

Project support

· Assist the MD and Assistant General Manager in tracking and monitoring project timelines, milestones, and deliverables.

· Coordinate with cross-functional teams to gather information, compile data, and facilitate project progress.

Educational & Professional Qualifications

· Diploma in Business Administration, Office Management, or related field.

Relevant Experience

· Proven experience as an Executive Assistant or similar role, supporting senior executives or managers.

· Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other office productivity tools.

· Familiarity with online collaboration tools, project management software, and cloud storage platforms.

Personal Characteristics & Behaviours

· Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

· Strong written and verbal communication skills, with a keen eye for detail and accuracy.

· Ability to maintain professionalism and composure under pressure, while handling multiple tasks simultaneously.

· Discretion and integrity in handling confidential information.

· Flexibility and adaptability to changing priorities and business needs.

· Resourcefulness and creativity in finding solutions to challenges or obstacles.

· Ability to anticipate potential problems and proactively address them.

· Diplomacy and tact in handling sensitive situations or difficult conversations.

· Collaborative mindset to work effectively as part of a team.

· Flexibility to handle unexpected tasks or assignments as they arise.

· Ability to work effectively in a dynamic and fast-paced environment.

· Professional demeanour and appearance in representing the MD and Assistant General Manager, and the company.

Job Description:

• Sales Executive
• 5 Days a week schedule
• Work Location: Tuas, Singapore

Responsibilities:

• The incumbent is responsible for following up on repeat orders, sales leads, keeping customers data updated, sales reporting and payment.
• The incumbent confers closely with the Sales Team to determine the list of target customers based on their previous buying pattern and encourage them for repeat orders by visiting/calling customers.
• To deliver individual performance plan to meet and exceed sales targeted from optical shops and retail stores.
• To increase usage for promoted products in all relevant accounts.
• To prepare and implement account development and territory business plans.
• To improved sales and marketing knowledge of promoted and competitor products.
• To maintain an up-to-date knowledge of the contact lens solution environment.
• To identify and develop key opinion leaders to increase product usage, product endorsement and availability to educated customers.
• To update and maintain sales tracking systems to maximize effectiveness on territory.

Experience:

• Have prior sales experience, good communication skills and computer literacy.
• Sales experience in Medical device industry is preferred.
• This position requires the incumbent to be independent, have a positive mindset, a friendly personality as well as the ability to approach and communicate with customers.
• Able to work independently as well as a team in promoting Company’s products.
• Possess positive attitude and goal oriented.
• Has good business acumen.

Key Responsibilities:

This position is responsible for driving new business growth and managing client relationships within the vending industry. This role involves generating sales, identifying new opportunities for vending machine placements, and providing excellent customer service to ensure client satisfaction. The Key Account Executive will play a key role in expanding the company’s market presence by selling vending solutions to a variety of industries, including offices, factories, educational institutions, and public spaces.

1. Business Development

• Identify and develop new sales opportunities by researching and targeting potential clients.
• Proactively seek out and secure vending machine placements in high-traffic locations.
• Present vending solutions to prospective clients, highlighting the benefits of partnering with the company.
• Driven to achieve target.

2. Client Relationship Management:

• Manage and grow a portfolio of existing clients, ensuring customer satisfaction and retention.
• Conduct regular follow-ups with clients to understand their needs, resolve issues, and recommend upgrades or additional services.
• Maintain excellent client relationships to encourage contract renewals and upselling opportunities.
• Actively seek new business opportunities.
• Manage contract negotiations, pricing discussions, and show consistency in follow ups.
• Resolve customer issues in a timely and professional manner.
• Provide support in managing the installation or maintenance of vending machines, ensuring customer satisfaction with both product and service quality.

3. Sales Planning & Execution

• Develop and execute a sales plan to meet or exceed sales targets and goals.
• Canvass for accounts, conduct site visits, product demonstrations, and presentations to potential clients.
• Collaborate with the Manager to create customized vending solutions that meet client needs.

4. Negotiation & Closing Deals:

• Prepare proposals and negotiate contracts with potential clients to secure business.
• Ensure that pricing, terms, and conditions align with company policies while meeting client expectations.
• Close deals and manage the onboarding of new clients to ensure a smooth transition.

5. Market Research & Analysis:

• Stay up to date on industry trends, market changes, and competitor activities to identify new business opportunities.
• Gather and analyse feedback from clients to improve products, services, and sales processes.
• Regularly report on sales activities, opportunities, and market developments to the Sales Manager.

6. Sales Administration

• Manage sales documentation, including proposals, contracts, agreement orders, work orders, invoices, etc
• Ensure timely collection of payments and follow up on any pending issues related to contracts or billing.

REQUIREMENTS (Education, Years of Experience, Skills, Etc)

• Diploma or Bachelor’s degree in Business, Sales, Marketing, or related field a plus
• Minimum 1-3 years of experience in sales, preferably in the vending industry or B2B sales.
• Strong communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• A proactive and results-oriented mindset with a strong sales focus.
• Ability to work independently and manage time efficiently.
• Ability to use Microsoft Office (Excel, Word, Outlook), Powerpoint a plus
• Ability to work collaboratively in a team and across departments.

Work Location: Kaki Bukit View

Interested candidate please submit your resume stating current/last drawn salary and salary expectation.

Roles & Responsibilities

• Provides installation and technical support to end user
• Configures, installs and maintains current application systems
• Responding in a timely manner to support issues and requests
• Network/system troubleshooting
• Maintain IT assets, license and documentations
• Support tracking log
• Troubleshoot and resolve software issues reported by users.
• Set up and maintain hardware components, including desktops, laptops, printers, and other peripherals.
• Perform regular hardware audits and upgrades as necessary.
• Monitor and maintain network infrastructure, including routers, switches, and firewalls.
• Ensure network security through proper configuration and access controls.
• Troubleshoot network connectivity issues and optimize performance.
• Implement and maintain cybersecurity measures to protect company data.
• Manage server installations, configurations, and updates.
• Monitor server performance and conduct regular backups.
• Address server-related issues promptly to minimize downtime.
• Provide technical support to staff and address IT-related queries.
• Document IT processes, policies, and procedures for future reference.
• Monitoring and maintaining computer systems and networks
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Scripting and programming for the purpose of system administration and/or user requirement.

Competency Requirements

• Min Diploma in IT or equivalent
• Experience in providing End User Support
• Experience in Network, routing protocol
• Experience on windows active directory, Windows OS, Linux, email system, database and etc.
• Experience in VBA scripting
• Knowledge in software development will be an advantage
• Prefered Singaporean Citizen/Singapore PR

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

The incumbent will be based in one of the Public Health Institutions.

Key Responsibilities

• Supervise warehouse staff and daily activities.
• Managing, evaluating and reporting on warehouse productivity.
• Tracking and coordinating the receiving, storage, timely delivery of goods and materials.
• Checking of orders, inventory and deliveries for accuracy.
• Maintaining records and provide timely update.
• Perform daily inspection of the warehouse grounds.
• Coordinate and maintain the readiness of the equipment and tools for work.
• Ensure audit readiness on responsible areas.
• Ensure maintenance of standards and compliance with health and safety regulations.
• Work with Logistics Lead to review and update the logistics policies and procedures.
• Other ad-hoc tasks as assigned by Reporting Office.

Requirements

• Requires a combination of technical and interpersonal skills.
• Strong working knowledge of warehouse operations and management.
• Excellent leadership and organisational skills.
• Strong communications and interpersonal skills.
• Knowledge in SAP, WMS or Ariba will be an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Program enquiry stage:

· Responding to the queries of customer enquiring on the course.

· Answer phone enquiries about the course.

· Creating standard email templates in conjunction with marketing teams.

· Follow up with leads that comes to training webpage but did not register.

· Work with marketing team to follow-up on the leads generated through various marketing channels.

Registration and enrolment:

· Post customer filling registration form, to send them email for due diligence (request ACRA cert, UEN number, declaration form) (before confirming the subsidy).

· After due diligence send the payment link/ details.

· Confirmation with finance team on receipt of payment.

· Create class grouping based on the registrations (work with industry team for grouping).

· Sent class groupings to participants.

· Sent the standard welcome pack to the participants (work with product team).

· Send reminders of the course commencement to participants – 2 weeks before, 1 week before etc.

· Create and track the participant repository.

· Process request for changing participant name or any other details

· Process refunds and postponements.

· Create SOP’s for all above with project owner.

ESG Training and post engagement:

· Sending post survey forms and collecting feed backs.

· Send pre-reading and other require material after each module (work with product team).

· Engage participants post training with other suite of services (work with sales).

Sales Operation

· Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

· Administration of documentation controls for order fulfilment.

· Monitor, track and advise clients on their applications status.

· Review and guide clients on the documents required for certification.

· Responsible for administrative matters in relation to pre and post sales activities.

· Identify, propose and implement improvements to the process to meet customer critical issues.

· Responsible for updating, maintaining, processing and analyzing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team.

· Ensure that all data are updated accurately and in a timely manner.

· Vendor invoice verification.

· Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

· Support Sales on Accounts receivable handling.

· Liaise with Environment Engineers for constructive response to client’s queries.

· Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

· Maintain smooth & efficient office and facilities operation.

· Liaise with external vendors and monitor service maintenance contracts.

· Liaise with IT Vendor for IT-related matters such as technical support and IT related assets.

· All other Operations scope of work that may varies from time to time.

Others:

· Handle all customer enquiries pertaining to Sales, Eco-Office, SGLS and ESG training;

· Coordinate with external vendors (e.g. auditors)

· Support all Company event (SEAA and SGA)

· Any adhoc task as and when assigned by your direct supervisor or the Management.

This is a crticial position which needs to be filled out urgently. Candidates who are able to start work immediately will be an added advantage.

Roles and Expectations:

- Responsible in the selection of potential employees with right competencies, experience and culture fit through effective screening and assessment processes

- Develop positive working relationships with people through strong interpersonal skills

- Demonstrate respect and empathy when handling difficult conversations, dilemmas

- Responsible in keeping employees’ personal information secure and properly stored

- Responsible in handling of employees in-processing

- Manage day-to-day labour relations to achieve work harmony and progress towards organisational goals

- Communicate the desired key behaviours given by the HR Director premised upon organisational values and desired cultural traits to influence employees to embrace the desired values and culture

- Suggests benefits package that meets employee profiles and organisation’s budget and which is aligned to organisation’s employer brand and employee value proposition.

- Responsible in influencing employees in the expected behaviour and conduct that is set out by the HR Director

- Suggest improvements in employee benefits and compensation to the HR Director

- Being constantly updated on the latest HR trends and developments to provide future benchmarking insights and recommendations to HR Director

Custom Brokerage/Declaring Agent

- HQ office located at Taiseng, near with Taiseng MRT

- Desk bound job.

- Perform customs permit declarations in an accurate and timely manner with full compliance.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Preparing airfreight/seafreight shipping documents for both import and export.

- Attending to customers enquiry and feedback via physical contact, email, phone calls and maintaining an excellent rapport with customers.

- Prepare and provide various reports in a timely manner to meet customers’ timelines

- Keeping the customers notified of all relevant customs circulars, notices and updates as received.

- Reviewing internal team performance, operational work processes established and implementing necessary control measures for continuous improvement.

Requirements:

- 5.5 working day, alternate Saturday

- Proficient in using computers and Microsoft Office

- Possess good work ethics and positive working attitude

- Able to handle pressure & adapt in a fast-pace environment

- Demonstrate an eye for details and ability to prioritize urgent tasks

- Expect overtime on a regular basis

- Individual without experience may apply as training will be provided as our cost

JOB SUMMARY

Responsible for operations, management and administration of Housekeeping department.

JOB DUTIES & RESPONSIBILITIES

1. Liases closely with related department e.g. Engineering and Front Desk to ensure the operation of the department, as a whole is coordinated.
2. Manages the administrative and operational aspects of the Laundry Department with the assistance of the Housekeeping Manager Laundry.
3. Plan and implement policies and guidelines with the objective of maintaining quality service and standards to an acceptable level on guest’s satisfaction scores.
4. Prepare the annual budget for Housekeeping and thereafter monitors cost throughout the year to contribute to a healthily income statement.
5. Purchases goods and services for the department at economical prices while maintaining quality.
6. Recruits staff for the department according to recommended par level.
7. Responsible for training and development of all associates.
8. Counsels staff and takes disciplinary action where necessary.
9. Ensure flower supplies, fresh or artificial are economical, presentable and timely delivered.
10. Co-ordinate Hotel projects, e.g. carpets, rooms re-do etc. to ensure work is completed smoothly and on time.
11. Oversees the various inventories required by Housekeeping and reviews all inventory results.
12. Attends related meeting, represent department when required.
13. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum Degree in Hotel Management
• At least 5 years of hotel’s Housekeeping leadership experience.Great interpersonal skills
• Great communication skills
• Multi-tasking skills
• A strong team-player
• A great leadership skills
• Able to start work within short notice period