• Drive market growth by identifying and securing new business opportunities and strategic partnerships.
• Meet business development objectives aligned with company goals to maximize profitability and market share.
• Generate new customer revenue streams with a significant impact on overall company profitability.
• Make informed decisions and provide actionable recommendations for successfully establishing new business ventures.
• Proactively cultivate and nurture mutually beneficial sales relationships with prospective and existing clients.
• Provide insights and strategic advice to the Asia Director to support business performance evaluations, budgeting, and decision-making.
• Assist in the development, refinement, and execution of the overall sales and marketing strategy.
• Focus on achieving business objectives within assigned vertical markets, ensuring alignment with company targets.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Sales Manager

• Salary: $7000 - $8000 + Commission
• Location: Genting Road
• Working Day & Time: 5 Days work week; 8.45am - 5.30pm

The Sales Manager will be responsible to develop sales in 2 areas – project sales for our range of premium kitchen appliances and to manage our overseas distributors in sales development and strategy.

Job Description

Project Sales

• Approach Developers & Consultants to deliver compelling proposals for our premium range of kitchen appliances (Hob, Hood, Ovens, Refrigerators & Wine Chillers)
• Develop business and product strategies to pursue potential clients and establish new partnerships
• Conduct market research and competitive analysis to stay informed about industry trends
• To manage the project sales process from project specifications till closing

Export Sales

• Lead the sales development of our distributors thru strategies that aligns with our company objectives
• Explore and expand into new markets thru networking and developing relationship with prospective partners
• Collaborate with marketing and technical department to provide support to our distributors

Administrative

• Prepare and present sales forecast to management
• Provide regular updates and progress to the management,

Job Requirements

• Bachelor’s Degree or Diploma in Business, Sales or related field
• Minimum of 5 years sales experience; project sales experience will be an advantage
• Experienced in business plan, forecasting and budgeting
• Willingness to travel for work (at least once a month - Around Asia)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Plan and maintain a calendar of events for Service Ops.
• Develop and maintain key messaging on initiatives for senior management, and oversee the production of service collaterals to ensure consistency in message across departments within Service Ops
• Oversee internal communication channels, such as the hospital intranet, internet, digital displays and other communication materials.
• Custodian of Service Ops Corporate Identity.
• Custodian of and content development for of service-related write-up on internet and intranet pages
• Craft and highlight success service stories on hospital channels, including submission for internal and external service-related awards to foster a sense of pride and belonging.
• Identify success measurement matrix for communication efforts and evaluate the success through staff feedback, surveys, and key performance indicators, refining strategies as needed.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client is a Singapore based company, in Electronics Manufacturing industry. They are looking for a Sales Manager to assist their Sales team for the next phase of their business. They are located in East - easily accessible.

Duties of Sales Manager:

• Drive revenue growth to meet the company’s annual targets.
• Follow up with customers to achieve sales aligned with the budget plan.
• Understand and work towards achieving team budget targets.
• Analyze market trends and competitor data to develop actionable business strategies.
• Collaborate with the engineering team for product updates and demonstrations.
• Gather market and customer insights to align with the company’s product roadmap.
• Introduce latest technologies to customers and identify optimal strategies for each product/customer.
• Coordinate with business partners to execute tailored business models.
• Prepare sales analysis, trip, and project reports, as well as ad hoc reports.
• Provide detailed marketing reports by product, market, or country.
• Build and maintain strong relationships with clients, partners, and industry stakeholders.
• Work with cross-functional teams to ensure alignment and execution of business initiatives.
• Act as the primary contact for international partners and clients, addressing needs and resolving issues.

Requirements:

• Minimum 5 years of sales experience
• Experience in electronics industry
• Willing to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

The Regional Strategic Account Lead role is responsible for owning and driving strategic relationship and growth of our global accounts, together with Lazada local category teams, empowering their brand success on LazMall in Lazada.

Reporting to Regional Strategic Accounts Category Director, you will be responsible for:

• Business planning - target setting, performance tracking, business reviews

• Preparing for & presenting in partnership meetings with clients.

• Strategic partnership development and relationship management -top Global companies.

• Promotional Planning including campaign planning and NPD launches regionally.

• Analytical- data insights to improve and support business & retail plans

• Developing & implementing processes for regional partnerships

• Managing tech product roadmap to support new innovations and enhance UX for respective categories & group companies

• Capability development and regular close collaboration with local teams in joint business planning for respective Group companies

• Business development - identify new trends and brands to support constant growth on Lazada

Requirements/Qualifications:

• Mid- level: Ability to work the top leaders in the industry and internally with senior leadership to drive the growth of the Strategic Accounts

• Cross-functional collaboration: Work with multiple external and internal stakeholders like brand managers, campaign teams, seller operations teams, other category teams and traffic management teams to achieve the business objectives

• Analytical Skills: Ability to digest exceptionally large amount of data along with providing insights based on data

• 6-8+ years’ experience in e-Commerce industry– in commercial roles and / or consulting

• Knowledge about SEA

• Basics of E-Commerce business: Appreciate the dynamics of online business and the challenges associated with building a business online

Out systems Senior developer . To lead at least 8 developers on payment & non-Payment development track. To ensure Build is done correctly without defects. To prepare technical document as well as to do code review for other junior members. To help guide and troubleshoot the team if there are issues/bugs fixes/escalations.

Out systems Junior developer. To ensure Build is done correctly without defects. TO ensure build is done as per requirements and sufficient ST testing done and on time. To prepare technical document
Primary Skill Associate Reactive Developer (OS 11) Mobile Developer Specialist (OS 11) ODC – Associate Developer (OS 11) Architecture Specialist (OS11) Mendix Rapid Developer

Info can be shared ATM: -

• Basic UP $5500 (W Exp) + AWS + VB
• 5 Days (Mon – Fri), 8:30 a.m. – 5:45 p.m.
• Location: Kaki Bukit

Your Responsibilities: -

• Manage a 24-hour call center with the support of call center executives and remain accessible for urgent situations.
• Lead, manage, and motivate the call center team to achieve high levels of customer satisfaction, productivity, and performance.
• Provide ongoing coaching, feedback, and performance reviews for staff, taking disciplinary action when necessary.
• Handle escalated customer complaints, technical inquiries, and complex issues that team members cannot resolve.
• Develop, update, and implement procedures for addressing various customer inquiries, including emergencies, service requests, and product-related questions.
• Create and execute action plans to enhance performance based on data analysis, customer feedback, and team reviews.
• Collaborate with technical support and service teams to ensure customer issues are resolved promptly and effectively.
• Identify training or development needs within the team and coordinate with relevant sections to address them.
• Coordinate with store personnel for the issuance of spare parts.
• Maintain sufficient levels of emergency stocks and troubleshooting tools at the call center.

You will need: -

• Min. Degree in Business Administration/Communications or equivalent
• Min 2 years work exp
• Only Singaporeans may Apply

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

You will be supporting the day-to-day full spectrum of HR operations and strategic matters which cover employee engagement, employee relations and retention, performance and development management, compensation and payroll management, HR Policies & Procedures, and coaching leaders and managers to deliver people management capabilities to support business growth strategies.

Supporting the HR Manager, you will need to identify and deliver HR strategies to support business goals and drive results with the responsibility for HR functions.

Job Description:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Requirements:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R22106436

# Convenient work location in the West

# Salary up to $5500 + Competitive Benefits

Our client, a higher education institute, is currently seeking an enthusiastic candidate to join them as an Assistant Finance Manager.

Job Responsibilities:

• Lead a team to manage financial aid disbursement e.g. student loans, CPF, Mendaki, scholarship rolled out by schools / government agencies / funding agencies
• Oversee budget for financial Aid disbursement and sponsorship management
• Monitor debt collection for student loans and sponsorship
• In-charge of government agencies and funding agency claim’s submission
• Liaise with banks and government agencies on financial aid schemes
• Ensure all disbursement transactions are prompt and accurate and that it comply with relevant policies and guidelines
• Ensure efficient processes, systems and adequate governance and controls are in place
• Oversee monthly, half-yearly and annual variance reporting
• Manage monthly balance sheet review reconciliations, year-end financial reporting, audit schedules etc.
• Communicates with funding agencies to resolve queries/address requests and concerns
• Assist in internal and external auditors’ queries

Job Requirements:

• Bachelor’s degree or equivalent in Accountancy
• Minimum 5 years of relevant work experience
• At least 2 years of supervisory experience
• Proficient in Microsoft Office applications (eg. Excel) and IT savvy with using different systems
• Knowledge of Power Query, Robotic Process Automation (RPA) is an added advantage

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

The Market Executive will play a crucial role in supporting the SEA MM team in efficiently addressing Chain requirements and ensuring smooth operations across all aspects of the Chain business.

Generate Chain Business Review Reports:

• Regularly prepare comprehensive Chain business review reports tailored to specific Chain requirements.
• Collaborate with internal teams globally or regionally to gather feedback based on the counterpart involved in the Chain meetings.
• Compile and analyze relevant data and opportunities to enhance the understanding of Chain dynamics.
• Ensure timely follow-up on Chain requests post meetings.

Monthly Chain Reporting:

• Develop and deliver monthly reports catering to the Chain's specific needs.

Assist in Chain Request Management:

• Proactively handle various Chain requests, including but not limited to:
• Coordinating with new hotel openings.
• Troubleshooting issues faced by hotels.
• Preparing data for content review, MM contact lists, and specific brand data requests.
• Managing rate disparity emails.

Maintain SEA Confluence | Chain CRM Updates:

• Regularly update the Confluence platform | Chain CRM with pertinent information related to Chain projects and Chain-specific updates.
• Assist in Chain Request Management:

SSDR Project

• MT SSDR - Follow up, verify and prepare the file to be sent to Hotel Partners
• SSDR Tracker file for all Chains to provide Chain a working file to share on their progress

What you'll Need to Succeed

• Min. 3 years’ experience in hotel reservation and coordination, revenue/yield management, etc.
• Bachelor's Degree in Hospitality/ Hotel Managament/ Tourism and other relevant discipines.
• Detail oriented and fast learning capability
• Able to work independently with minimal supervision
• Dynamic, positive, and a good team player
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Relevant exposure in hotel/tourism/OTA environment will be a plus

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

Job Description

• Industry/ Organization Type: Heavy Equipment/Parts
• Position Title: Assistant Sales & Marketing Manager (Heavy Equipment)
• Working Location: Tuas
• Working Hours: Monday – Friday, 8.15 am – 5.15 pm
• Salary Package: Up to $5,000 + $1,500 Transportation Allowance + Commission + AWS + Meal Allowance
• Duration: Permanent

Key Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
• Continuously monitor sales performance, analyze trends, and develop strategies to address any gaps.
• Develop accurate sales forecasts to guide business planning and ensure strategic resource allocation.
• Identify and seize new business opportunities to expand market share and revenue streams.
• Work closely with internal teams to ensure that customer agreements are executed smoothly.
• Conduct in-depth market research to identify potential business opportunities, track competitor activities, and assess customer needs.
• Develop and implement marketing strategies that elevate brand awareness, drive lead generation, and enhance customer engagement.
• Ensure consistent messaging and maintain the brand's integrity across all marketing channels.
• Leverage digital marketing platforms—such as websites, social media, and SEO—to engage targeted audiences and boost online sales.
• Coordinate and participate in industry events, trade shows, and conferences to promote the company's portfolio of products.
• Perform additional responsibilities as required to support business needs.

APPLY NOW!!!

• With at least 3 years of Sales & Marketing experience.
• Good understanding of the heavy equipment sector, its market trends, and regulations.
• Comprehensive understanding of marketing principles such as brand management, market research, and digital marketing.
• Knowledgeable in digital marketing tools and platforms.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Well-versed in the Singapore market dynamics including economic conditions and competitive landscape.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69835 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Our client a leading cyber security and network performance solutions provider. They are now looking to hire a Product Manager to join their growing team.

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS:

• Possess at least a Diploma in IT related fields or equivalent.
• At least 2-3 years of IT sales experience preferred
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

If you are interested in this role, please click on Apply Now

Please note that only shortlisted candidates will be contacted, thank you.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

• Plan, execute, monitor and control project as per contractual, client and QEHS requirements.
• Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.
• Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.
• Define clear roles & responsibilities, and deliverable requirements of team members.
• Monitor construction productivity and provide recommendations for improvement to works.
• Preparation of site progress report and necessary documentation.
• Ensure that all project documentation including emails exchanges are maintained properly
• Report to management periodically on status of project in terms of QEHS, cost and schedule.
• Any other duties assigned by management.

Requirements:

• Bachelor’s Degree in civil engineering, Construction Management or equivalent
• At least 5-10 years of experience in the field of project management
• Condo / HDB experience

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

The Client:

The organization is a prominent global player in the maritime and logistics industry, specializing in container shipping services. With a robust network spanning multiple continents, it offers a wide range of shipping solutions to facilitate international trade.

Job Scope:

The individual will be involved in performing study of trade volumes, shipping patterns and the market. This will be crucial in ensuring cost efficiency and profitability for the business.

Responsibilities:

· Conduct and develop study of trade volumes, market circumstances and shipping patterns for the specific trade lane assigned.

· Increase cost effectiveness and profitability through assessment of shipping routes, capacity and pricing.

· Develop trade forecasts through analysing the market.

· Work closely with stakeholders on trade and growth plans to ensure operational efficiencies.

· Encourage the development of new trade channels and evaluate prospective expansion prospects.

· Monitor shipping operations performance indicators and provide recommendations for enhancements.

The Ideal Candidate:

· Bachelors Degree in Maritime, Business or any related discipline is a plus.

· More than 3 years of experience in the shipping industry with strong background in data analytics and market research on trade lanes is advantageous.

· Proficiency in Power BI, Dashboarding and other reporting tools is a plus.

· Individuals with great communication and stakeholder management skill is a plus.

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Only candidates with prior business project management skills and prior experience with financial products will be considered.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

E&M Manager (A1 leading MRT contractor)

Our client is a renowned A1 main contractor with over 20 years of experience in the local construction industry. They have successfully delivered iconic civil and building projects across Singapore, contributing significantly to the nation’s infrastructure landscape. Currently, they are seeking an experienced and highly motivated E&M Manager to join their team for a prestigious cross-island line MRT project.

Job Description:

As the E&M Manager, you will play a key role in managing and overseeing the Electrical and Mechanical (E&M) aspects of the project. You will work closely with the project team to ensure that all E&M works are completed on time, within budget, and in compliance with the required safety and quality standards.

Key Responsibilities:

• Lead and manage the E&M scope of work for project, ensuring timely and quality delivery.
• Supervise and coordinate E&M subcontractors, consultants, and suppliers to ensure project objectives are met.
• Oversee the design, installation, and commissioning of E&M systems, including electrical, mechanical, and control systems.
• Manage E&M budgets, procurement schedules, and track progress against milestones.
• Ensure compliance with local regulations, safety standards, and quality requirements.
• Provide technical guidance and mentorship to junior E&M engineers and team members.
• Resolve technical issues and facilitate troubleshooting during project execution.
• Prepare and review project reports, schedules, and other documentation as required.

Requirements:

• Bachelor's Degree or higher in Electrical or Mechanical Engineering.
• Minimum 10 years of experience in the construction industry, with a proven track-record in delivering MRT/LTA projects.
• In-depth knowledge of E&M systems, including design, installation, and commissioning.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Familiarity with local regulations and safety standards related to LTA projects.

Location: East

Interested candidates kindly forward your CV to [email protected] (Jiang Wenyu, Reg No: R1332558). You may email this great opportunity to someone who would be a great fit for this role.

PeopleSearch Pte Ltd

EA License No: 16S8057

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: CBD

Responsibilities

• Take charge of the framing, execution, and deployment of SAP IT projects using the most appropriate method (Agile, KISS, etc.)
• With the Business Analyst, carry out preliminary projects, participate in the construction of offers, and support projects before the appropriate bodies
• Ensure the design of the project (specifications, subdivisions, deliverables, acceptance criteria, etc.) in coherence with the framing of the Business Analysts, roadmaps, architecture and Security rules, and the IT strategy
• Manage the execution while respecting the scope, quality, schedule, and cost commitments as defined in the specifications and governance committees
• Manage the execution of solutions by leading teams and subcontractors
• If necessary, manage supplier tenders and control compliance with contractual commitments
• Define and implement appropriate governance and, in connection with the Delivery Leader, its transfer to operations, maintenance, and support
• Build and organize the documentation corpus
• Define and implement reporting and communication to clients, management, and across the IT department
• Define and implement ppropriate governance
• Guarantee and report deadlines (planning, progress) and control budget and invoicing
• Contribute to the change management induced by the project

Requirements

• IT professional with minimum 5+ years of experience in project implementation and cross-functional coordination within a team.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Mastery of project management methods
• Experience in Design and application architecture (ERP systems and peripherals)
• Autonomous, curious, influential, pragmatic, attentive to clients, adapts communication to the level of interlocutors
• Client relationship and ability to lead cross-functional topics and good knowledge of change management methods
• Sensitivity to the needs and constraints of operational Support teams managing the Run of solutions
• Min 3 years' experience in of SAP ECC6 , FICO, SD.
• Ability to analyze and synthesis skills - teamwork - ability to communicate - sense of service - autonomy- transversal work
• Knowledge of other ERP (S/4H, MBC, etc.), ability to manage projects in AGILE mode

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Global Education & Opportunities (GEO).
• Stakeholder Management
  • Cultivate and maintain strong relationships with partner universities, recruitment agencies, and potential partners through consistent communication.
  • Lead the annual placement projections and negotiation exercise with partner universities.
  • Promote SMU's programmes to prospective students and overseas universities, both virtually and in person.
• Programme and Event Management
  • Plan and execute events such as SMU's Study Abroad Fair, Orientation, Farewell Party and other student outreach and programme publicity initiatives.
  • Provide ongoing support and guidance to outbound SMU students and inbound international students throughout the programme. This includes managing the team's role-based mailbox and responding to programme-related inquiries.
  • Conduct surveys to gather feedback, analyse results, and prepare reports on students' study abroad experiences, as well as their learning outcomes.
  • Contribute to the daily operations of the exchange programmes, including onboarding, outreach, logistics, and billing.
  • Work closely with other departments within SMU to ensure full compliance with academic policies and study abroad safety protocols.
• Special Projects
  • Collaborate with the team to identify and implement improvements in operational processes to enhance effectiveness and efficiency.
  • Lead and manage various programme-related projects, assembling teams to successfully deliver on project goals.

• Diploma or degree holder, preferably with programme delivery and event planning/management experience.
• Strong knowledge of global education and experience in managing international student programmes and events.
• 1 to 2 years of experience in developing and running student programmes, focusing on recruitment and engagement.
• Excellent communication skills, confident in cross-cultural settings; Mandarin fluency is a plus.
• Sales-driven, with a focus on building relationships and growing programmes.
• Proactive, analytical, and adaptable, with problem-solving skills to address challenges.
• A team player, adaptable, and able to thrive in fast-paced environments.
• Detail-oriented with strong planning and organizational skills.
• Able to manage multiple tasks and deadlines efficiently, with high accuracy.
• Tech-savvy, with strong IT and social media skills for programme promotion.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.