Create policies or procedures for logistics activities.
2) Plan or implement material flow management systems to meet production requirements.
3) Train delivery personnel in roles or responsibilities regarding logistics strategies.

4) Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
5) Implement specific customer requirements, such as internal reporting or customized transportation metrics.
6) Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.

7) Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
8) Negotiate transportation rates or services.
9) Design models for use in evaluating logistics programs or services.

10) Supervise the work of logistics specialists, planners, or schedulers.
11) Prepare or file certification applications.
12) Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
13) Recommend purchase of new or improved technology, such as automated systems.
14) Develop risk management programs to ensure continuity of supply in emergency scenarios.
15) Plan or implement improvements to internal or external logistics systems or processes.
16) Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
17) Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
18 Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
19) Conduct or review audits for logistics activities, such as storage, distribution, or transportation.

Job Requirements:

• Project coordination & supervision of ACMV site progress
• Attend site meeting with Developers, Architects, Consultants & Builders
• Coordination with Sub-contractors & Suppliers

Requirements:

• Min. 3 years relevant experience in ACMV
• Diploma and above

Job Requirements:

• Working days per week: 5.5 days
• Working Hours: 0830 - 1730 (Mon - Fri) / 0830 - 1230 (Sat)

Directly under projector director.

Handle site safety, paperworks and site condition

Manage external sub contractors to do works as per drawings

Liaise with drafters to churn out shop drawings

Ensure accuracy

Internally manage own workers of the following trade

- Bricklaying- Plastering- Tiling- Screeding- Waterproofing- Painting

- Structural works, rebar and steel

- Formworks for structure

- Electrical works

- Plumbing works

- Ceiling and partition Works

- Carpentry

- Parquet and decking

Operations Manager involves in various aspects of operations including franchise operations and development, product development, outlet promotions, nationwide and local store promotional activities (in conjunction with Group Marketing Department) • To assist existing franchise outlets on how to increase their sales and their contribution profit margin • To provide service and support to existing outlets • Maintain good franchise relationships • Handle customer feedbacks and enquiries • Perform any other duties as required and directed by the Company

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Summary

The Sales Manager is responsible for leading and overseeing the sales team to achieve revenue targets and drive business growth. The ideal Sales Manager should have deep experience with the entire sales process. He/she should have a sharp mind and an ability to coach, advise, or motivate team members, while building and maintaining a high-performance team. He/she will develop sales strategies, set goals, and analyse performance data to maximise sales effectiveness. The sales manager will be reporting to the sales director in Singapore.

Job Responsibilities

- Oversee the entire day to day sales process/operations and sales team

- Represent the company effectively with comprehensive knowledge of our offerings

- Recruit, train, and motivate sales executives

- Identify team knowledge gaps and provide training solutions

- Plan and execute strategic sales goals, analyze performance data, and make forecasts

- Develop and implement a sales strategy to expand the customer base and global reach

- Collaborate with relevant departments to ensure projects and sales activities are delivered on time and meet client specifications

- Lead contract negotiations and manage costing, site surveys, and project tenders

- Coordinating proposal development, reviewing RFPs/RFQs, and ensuring tender submissions are compelling, compliant with company and country regulations, and delivered on time

- Conduct market research to align strategies with industry trends

- Generate leads, build long-term relationships, and manage pre-sales and post-sales activities

- Prepare and deliver client presentations and manage sales opportunities

- Provide customer support and coordinate with internal teams to meet requirements

- Maintain sales, specifications, project status, customer interactions records for reporting and analysis

- Review and optimize operational policies and procedures whenever required

Job Requirements

- Have minimum 5 years of experience in presales, project management and/or bid management role in relevant industry, preferably from Housekeeping, Environmental, Facilities Management background

- Excellent strategic planning and organizational abilities

- Good communication skills, written, verbal and interpersonal

- Outstanding communication and people management abilities

- Proficiency in MS office

- Strategic agility and adaptability to a fast-paced environment

- Proven track record of achieving and exceeding sales targets

Job Responsibilities

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the Management in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team - Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills - Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team - Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills - Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Description

· Preferred Experience in Construction or Shaft with Pipe Jacking, Open Cut Layer for Water Pipes and Sewer Pipes.

· Management planning and coordination of all activities.

· Liaison with consultant and PUB

· Management of outreach programme, administrative and contractual matters

· Own and be responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget.

· Manage project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation.

· Participate in pre-project activities such as estimation of project efforts, preparation of high-level project plan with project timeline and resource requirements, and staffing and organisation of project team.

· Plan, coordinate and communicate project plan, timeline and activities to the project team.

· Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.

· Manage and coordinate project deliverables, ensuring their quality and configuration management.

· Analyse and highlight project risks and develop necessary risk mitigation plans.

· Analyse and highlight project dependencies to pre-empt project issues.

· Maintain project issue register to keep close match of the project issues till their resolution.

· Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.

· Manage customer’s expectation by understanding customers’ needs and providing realistic expectations and scope of the projects.

· Manage and work closely with 3rd-parties involved in projects.

· All other ad-hoc duties assigned by the management.

Requirements

· Experience in PUB projects preferred

· Bachelor’s Degree in Civil Engineering with at least 5 years local working experience related to drainage, sewerage, and underground utilities works

· Working Knowledge in MS Office Applications

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Experienced Project Manager to oversee and manage all interior design projects from inception to completion. The ideal candidate will coordinate with clients, designers, contractors, and suppliers to ensure that projects are completed on time, within budget, and to the highest quality standards.

Key Responsibilities:

• Manage all phases of interior design projects, from planning to execution.
• Coordinate with clients to understand their vision, needs, and budget.
• Liaise with designers, contractors, and suppliers to ensure seamless project execution.
• Oversee project timelines, budgets, and resources, ensuring all deliverables are met.
• Conduct regular site visits to monitor progress and resolve any issues.
• Ensure compliance with building codes, safety regulations, and industry standards.
• Ad hoc jobs.

Requirements:

• Bachelor’s Degree in Interior Design or a related field (such as Architecture, Construction Management, or Fine Arts).
• Additional certifications or coursework in Project Management, Construction Management, or Architecture can be beneficial.
• Certifications such as Project Management Professional (PMP) or Certified Interior Designer (CID) can be a plus.
• 3-5 years of experience in interior design or a related field (e.g., architectural design, construction management, etc.).
• Proven experience in managing end-to-end interior design projects, including residential, commercial, or hospitality sectors.
• Strong experience in project management, overseeing multiple projects simultaneously, ensuring they stay within scope, budget, and deadlines.

Why Join Us?

• Competitive salary and benefits.
• Opportunity to work with a top 10 interior design firm in Singapore.
• Collaborative and dynamic work environment.

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Description:

• Manage and lead the project team to realize the project QDC objectives (estimate, plan and track the project development activities).
• Take ownership of customer and project issues, and work closely with team for resolution.
• Provide avenue to work with other teams (local and overseas) when needed.
• Make recommendations to prevent problems and manage potential risks when necessary.
• Develop and utilize project timelines for project tasks and ensure target dates are met for multiple projects.
• Provide necessary documents for each project milestone release and ensure project status are communicated timely to all stakeholders
• Need to be flexible to adapt to deadlines, changing schedules and requirements, and unpredictable events.
• Frequent travel for new project kick-off, project progress discussion and alignment.
• Support RFI/RFQ activities in providing feasible work breakdown, manpower planning, and development schedule.

Job Requirements:

• Bachelor’s degree in Science, Computer, Mechanical, Electrical & Electronics Engineering degree or equivalent.
• Minimum 3 years of work experience as project manager or similar roles, preferably in automotive industry.
• Good knowledge in the areas of product development processes and quality assurance.
• Ability to manage the different phases of the project life cycle, budgets, contracts, schedule, risk, etc.
• Knowledge of IATF16949, ASPICE and automotive product lifecycle is desirable.
• Possess Project Management Professional Certification (PMP) is an added advantage.
• Experience in cost and effort estimation for project quotations.
• Strong interpersonal, leadership, planning and organizational skills.
• Ability to prioritize and manage pressure.
• Good communication skills.

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write to CS Chua, EA 12C6130/ R1548619 [email protected]. Shortlisted candidates will be contacted for a discussion.

• Oversees projects and ensures successful implementation of technical processes.
• Connects technical personnel with the wider organization, translating complex technical language into business terminology.
• Manages technological needs, including hardware, software, and network systems.
• Coordinates and leads teams of technical experts to deliver high-quality products and solutions.
• Formulates and leads technology-driven projects that boost business operations.
• Oversees development, implementation, and maintenance of technological company systems and processes

about the company

Our client is a licensed Asset & Wealth Manager looking to recruit a Compliance Manager.

about the job

• Operate and manage an effective compliance monitoring program.
• Provide advice and guidance to management and all internal stakeholders on the company’s compliance with the Capital Market License requirements and all relevant Securities and Futures Act (SFA) & Financial Advisors Act (FAA) regulations
• Liaison engagement with MAS and other regulatory bodies, as well as facilitating internal and external audits
• Perform stringent AML/KYC checks on new cleints and reviews on existing clients to ensure AML/CFT regulations are adhered to
• Perform gap analysis on current policies and procedures and ensure policies and manuals are regularly updated to be aligned with the latest regulatory requirements to minimise risk of any breach
• Regularly audit company procedures, practices, and documents to identify possible weaknesses or risk
• Conduct training on compliance matters for all staff

skills and experience required

• Bachelors Degree
• Minimum 8 years of relevant experience in Compliance roles within Asset/ Wealth Management
• Hands-on, proactive, with strong communication and interpersonal skills

To apply online please use the 'apply' function, alternatively you may contact <Daniella Koh> at <98237297>.
(EA: 94C3609/ <R1655148>)

Hi i would like to hiring a sales manager , hope you can join us as soon as possible.

- cashier

- sales for all outlet management

- declare cash amount in the outlet

- planing schedule for staff

- follow all the training schedule

- need to attend food hygiene course

- will be transfer between few outlet.

Manage the day-to-day activities of the procurement, both Furuno and non-Furuno equipment, parts and accessories. Responsible for optimising overall inventory and reducing the slow-moving and surplus items within FSG group companies. A team of procurement team personnel is also under the responsibility of Procurement Manager to support the entire procurement process of the company.

• Provide leadership in the procurement team and manage manpower planning and requirements.
• Build and maintain good working relationships with customers, suppliers, and vendors.
• Establish and conduct regular reviews of procurement procedures and policies, including inventory documentation, listing, and policies across the relevant departments.
• Work closely with other departments to plan and forecast demand for Furuno products, analyse trends, and update spreadsheets monthly.
• Liaise with suppliers, especially with Furuno HQ in Japan, to manage our backorders at FEC and shipments from FEC to us, considering the possibility of unexpected production/delivery delays.
• Involve in planning, sourcing, and recommending suitable materials, products, goods, and services in accordance with desired purchase conditions from local and overseas suppliers and vendors.
• Negotiate the best purchase price and payment terms and regularly review the cost-effectiveness and performance of suppliers and vendors based on market conditions and price trends.
• Determine the best purchase policy and select appropriate suppliers/vendors for bulk purchases.
• Ensure timely processing of purchase order requisitions, co-ordinate delivery schedules & timing with suppliers/vendors to meet the required delivery schedule, and check product quality when goods are delivered.
• Responsible for cost-down and localisation of parts without any compromise in quality. Minimize material freight expenses.
• Keep updating the centralized database of suppliers and vendors.
• Manage the Vendor Qualification procedure and compliance.
• Constantly identify new potential suppliers and vendors to ensure redundancy.
• Monitor the progress of specific procurement contracts.
• Conduct periodic inventory control checks to ensure that inventory levels are consistent with internal records and integrity of master stock data, including the creation of part numbers and purchasing planning parameters, to minimize material liability and to balance the cost of procurement with inventory levels. Report any irregularities immediately.
• Resolve any irregularities, recurring critical issues, and/or non-compliance issues with suppliers and vendors concerning purchase orders, payments, or any conditions of purchase.
• Support the Sales Team in the preparation of a List of Materials and Documentation for project inquiry/tender handling.
• Support the Sales Team & Project Team on the procurement of products based on the checklist for data and documentation requirements.
• Arrange and obtain quotations for purchase orders of non-trade items, including capital expenditure items where necessary.
• Verify invoices against purchase orders to ensure compliance with all conditions of purchase before payment.
• Comply with all legal, safety and health regulations.
• Ensure procedures are in place to support compliance with J-SOX, ISO9001, and ISO45001 requirements and participate in Internal and External Audits.
• Monitor all resolutions provided to stakeholders are effective, conform to industry standards and legal conformity, and meet customer expectations.

Authority

• Audit incoming and outgoing goods to ensure quality and accuracy.
• Approval of suppliers and vendors in terms of their capabilities and acceptance criteria.
• Approval of Trade Purchase Order less than S$100,000/ transaction.
• Approved VRMA related to defective items /warranty.
• Approved and procurement confirmed the cost value for the stock adjustment.
• Carry out ad hoc assignments as instructed by the supervisor.

Skill Requirements

• Bilingual in Japanese and English is essential.
• Knowledge of logistics and international shipping field.
• Understanding of PSI management and operations process.
• Strong analytical skills.
• Experienced professional with a full understanding of marine industry practices and company policies and procedures.
• Problem-solving skills with the ability to solve problems as they occur at the local level, not allowing the issue to progress further.
• Works on issues where analysis of the situation or data requires the review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Good oral and written communication skills.
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint.

Education/Experience Requirements

• Minimum Degree in business or a related field with at least 8 years of related working experience.
• 5-10 years of related working experience, preferably in sales, marketing, procurement, logistics, or warehouse management.
• 3-5 years supervisory experience.
• Overseas working experience, including in Japan, is an advantage.

Job Summary:
We are seeking a skilled Tax Manager to plan and implement the organization’s tax strategies, optimizing the Group’s tax payables and ensuring compliance with relevant local and international tax laws and regulations. This role involves managing tax operations for both upstream and downstream Business Groups across multiple regions, including Malaysia, Singapore, China, Spain, and the United Arab Emirates (Dubai).

Key Responsibilities:

• Tax Operations Management:
  • Collaborate with the Senior Tax Manager to oversee Group’s tax operations, consolidating tax issues from onshore entities managed by respective onshore Tax Managers.
  • Ensure compliance with taxation laws and regulations, including timely and accurate tax filings and payments, while adopting appropriate tax positions.
• Compliance and Advisory:
  • Manage relationships with external service providers for direct and indirect tax compliance, transfer pricing compliance, and tax accounting services.
  • Lead annual tax budget planning and preparation with the respective Head of Finance.
  • Review and compile VAT forecasts, monthly withholding tax returns, and consolidated tax payment reports.
  • Oversee corporate income tax and deferred tax calculations for offshore companies for annual audits.
  • Prepare the annual GTP survey report and monitor GTP covenants compliance.
• Tax Planning and Strategy:
  • Provide tax advisory support to business units and support functions, collaborating with Legal, Treasury, Finance, and Accounting teams to meet strategic and operational tax objectives.
  • Support major M&A transactions and other strategic initiatives as part of the Corporate tax team.
• Legislation and Risk Management:
  • Manage tax legislation and controversy developments, driving lobbying efforts and communicating legislative and judicial changes to internal stakeholders.
  • Ensure compliance with Group tax controls and procedures, working collaboratively within a globally integrated tax function.

Requirements:

• At least 12+ years of relevant tax experience, with a focus on tax operations.
• Strong background in corporate income taxes, income tax accounting, indirect taxes, and transfer pricing.
• Experience in a multinational enterprise and Big 4 experience is preferred.
• Strong business acumen, commercial outlook, and risk awareness.
• Hands-on approach with attention to detail and flexibility.
• Ability to work under pressure and manage laterally with tax colleagues from different jurisdictions.
• Familiarity with tax regimes and DTA treaties in the Asian region, China, UAE, and Europe.
• Excellent communication skills in Mandarin are required to support the China market and liaise with Mandarin-speaking internal and external stakeholders.
• Knowledge of the palm oil or plantation or manufacturing industry is advantageous.
• SAP system knowledge is an added advantage.

Duties & Responsibilities

• Manage day-to-day operations, overseeing the operations team and department.
• Ensure organizational processes comply with legal regulations and standards.
• Handle budgets, forecasting, and resource allocation to meet strategic goals.
• Collaborate cross-departmentally to align operations with organizational objectives.
• Enhance customer service quality and satisfaction.
• Optimize workflows and processes for efficiency and cost-effectiveness.
• Oversee staffing plans, recruitment, and training.
• Planning operational activities and resource allocation.
• Coordinating with other departments to support their needs, simplify operations, and enhance productivity.
• Ensuring the smoothness of daily operations, adequate resource availability, and policy enforcement.
• Fostering a positive work environment.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

·Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.