Detailed JD (Roles and Responsibilities)

• Data Collection and Analysis: Collect, analyse, and interpret data from various sources and complex transactions to identify trends, and insights that inform data solutioning processes
• Data Quality Assurance: Assist in data validation efforts to ensure datasets meet end users’ requirements to deliver high quality product releases, and continuous support in monitoring data quality and resolving data discrepancies
• Collaboration: Work closely with cross-functional teams, including data engineers, business analysts and stakeholders, to gather data requirements and ensure data integrity
• Enhancements: Identify opportunities for process improvement and operational efficiency

Research and Learning: Deeply understand client’s relevant business activities, commercial interests and related processes, and continuously expand your knowledge and skills in data analytics techniques and tools

Mandatory skills

• BS/MBA in Finance, Accounting, Economics, Business Analytics or BS/MS in STEM or quantitative field (CS, Applied Statistics, Operations Research)
• 2-4 years of financial/business/data analyst experience
• Knowledge of accounting principles, financial statements, and financial modelling
• Understanding of Data Design Pattern differences between transactional ERP systems (SAP) and analytical data warehouses (BigQuery, Snowflake)
• Knowledge of SQL and working with large datasets
• Experience with data analytics tools and languages (R, Python…)
• Experience building interactive data visualizations, strong storytelling skills (Tableau, Streamlit, Shiny…)

Desired/ Secondary skills

• Experience building/applying statistical and/or machine learning solutions to solve business problems
• Ability to self-start and self-direct work in an unstructured environment, comfortable dealing with ambiguity
• Excellent problem-framing, problem solving and project management skills, with the ability to change direction quickly
• Strong verbal and written communication skills with ability to articulate results of analysis in business terms
• Confirmed ability to conduct complex, data driven analysis
• Ability to work independently and collaboratively in a fast-paced environment

Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis

Domain

eCommerce / Retail / SAP

Business Analyst (Payments) - 1 year Renewable Contract

1. Business Analysis

• Engage business and operations stakeholders for functional requirements, analysis and documentation (URD, RTM, Test Scenarios, etc.)
• Review, validate, prioritize and plan stakeholder enhancements and requirements
• Provide viable and innovative solutions to improve operational efficiency, standardization, user experience and deliver business initiatives
• Engage and communicate with stakeholders (Heads of Department, Head Office, Regional, internal IT teams, Business & Process Owners and vendors)
• Review and signoff artefacts and solutions provided by technical teams and vendors
• Provide SIT, UAT, regression testing and rehearsal testing support
• Conduct user training and workshops
• Ensure successful implementation of solution

2. Project Management Support

• Support project feasibility study
• Define work breakdown structure and tasks for Requirements Definition, User Acceptance Test, and Migration Phase
• Support Change Management and control scope creep
• Support Risk & Issue Management
• Support project execution and solution delivery within budget, and schedule.
• Support Stakeholder Management

3. BAU Management

• Provide timely support to users during incidents, change requests, enquires, and BCP exercise

Job Requirements

• Bachelor’s degree in Management Information System, Computer Science or Applied Science with min. 8 years of related work experience
• Min. 5 years of business analysis experience in a bank of financial institution.
• Experience with Payments / Remittance systems, SWIFT ISO20022 CBPR+, SWIFT MT Standards, Clearing schemes (ACH, RTGS, RT) across Asia Pacific region
• Good understanding and appreciation of Payment Operational workflows, Business operating model and operational compliance & risk management
• Knowledge in Cash Management Products, Channels, Core Banking / Accounting, AML Screening and FX/Treasury
• A proactive team player who is result driven
• Possess strong stakeholder management skill
• Excellent communication, presentation and interpersonal skills
• Project Management certification is a plus
• Hands-on experience in database querying and scripting
• Familiar with Java and web-based applications, and understanding of robust application design principles
• Good understanding of system interface protocols
• Good understanding of infrastructure and system resiliency

Overview:

Looking for a Senior Business Analyst with good experience working on developing new functionalities, workflows, dashboards in the Corporate Credit Risk domain. Preferably someone who has project management experience to independently/ pro-actively drive projects and with technical knowledge to propose application design and knows SQL to perform data analysis/ profiling. Candidates should have working experiences in Singapore in banking domain

The Business Analyst role provides support to business and credit users, assist users in translating business requirements into deliverables and handle

business specific tasks in group-wide projects undertaken by the department from initialization to post-implementation BAU Support.

The Data Analyst role provide support in collecting, profiling, cleansing, interpreting, analyzing data to identify trends and patterns to gain insights and

use it for problem solving or support business opportunities via Machine Learning or Traditional methods.

Role :

• To undertake business analyst and data analyst role in selected Corporate Credit Risk related projects and BAU Business Support for business and credit users from time to time as required.
• Special Asset Management Team to enhance/ support Enterprise-wide, Special Asset Management application, which includes digital memo

approval workflow, post approval workflow, General Ledger Posting, Data Ingestion/ Curation, Dashboard and Reports

• T&M Credit & Credit Control Unit to deliver solution for post-event limit monitoring application which includes rule-based engine which will

trigger breach notification, breach escalation workflow, reminders & escalation and Dashboard

• SME Credit & Data Chapter to deliver generic approval workflow to assess Potential Watchlist cases triggered by Machine Learning and/or rule-based rules In the capacity of Business Analyst:
• Understand how the Internal Credit systems work end to end, integrate/interact with other credit systems, product source systems and front-end

workflow systems for wholesale banking relationship managers and credit risk managers.

• Define/ collate business requirements, prepare functional requirements, write User Stories and initiate User Requests (Request for Service) on behalf of the business and risk management / credit units.
• Recommend solution design considering pros & cons of available options
• Review business process supported by the credit systems to optimize efficiency.
• Plan for test scenarios, perform pre-UAT sanity checks and co-ordinate with end-users to perform UAT
• Conduct training for new and existing system related processes and functionality.
• Maintain business related documentation for the credit systems including requirements, user guides, Frequently Asked Questions, and ensure these are updated to the Intranet for on-going access by credit and business users.
• Perform any other business specific tasks in the project schedule including data analysis, user interviews/ surveys, maintain system configuration, preparation of user reports and Live Verification.
• Work closely with Technology support & delivery teams to ensure that user requirements are delivered successfully.

In capacity of Data Analyst:

• Understand internal data and collect relevant external data
• Identify required data for project and profile, analyze, clean-up and transform/prepare it for processing
• Obtain insights into the data and prepare clear visualization to present findings
• Using data-driven insights, make recommendations to address potential business problems or innovate to stay ahead of industry trends
• Understand the different types of data analytics and use of Machine Learning

Technical Experience:

• Min 7 years experiences as business analyst and data analyst handling end to end delivery preferred.
• Product Owner or Scrum Master experience preferred.
• Excellent people management skill.
• Able to understand and articulate business objectives, risk and dependencies.
• Good at defining and defending scope.
• Experience in wholesale banking / credit risk projects
• Must have product knowledge and prior experience on corporate credit products, credit risk, loans, trade and treasury markets
• Knowledge of credit products, risk monitoring / control processes and credit processing systems of banks preferred.
• Experience with Data Analytics/ Machine Learning project/ application preferred.
• Experience working in AGILE methodology preferred
• Experience with SQL, Excel
• Experience in Java Scripts, and Phyton (not a must)
• Experience in Mobile banking/Internet banking or wallet applications (IOS/Android)
• Requirement gathering , requirement documentation and stakeholder discussions.
• Understanding of UI/UX and have experience working with design teams
• Liaise between Dev team and stakeholders.
• Experience in Banking and financial products (Cards, savings, deposits, loans)
• BRD/FSD/FRD document preparation
• Experience in workshops and interviews for requirement gathering
• Experience in functional testing and help the testing team to review testcases
• Experience in JIRA, Viso or any other tool similar
• Experience in wireframes / Flow charts and design flows

Personal Characteristics:

• Strong leadership, communication, presentation and analytical skills.
• Task oriented and follow through with attention to detail.
• Strong discipline to adhere to procedures and standards.
• Tolerance for ambiguity and job stress.
• Clear, analytical mind and good/ creative problem-solving skills required.
• Fast learner who can work independently with minimal guidance.
• Tenacious.
• Can prioritize work quickly.
• Maintains good relationships at all levels – junior to senior.
• Team player & able to mentor and guide support staff
• Good listener.
• Not afraid to escalate issues.
• Able to distill IT speak into business language and vice-versa.
• Solution oriented, not problem oriented.

JOB SUMMARY

• The role sits on the trading floor between various rates desks, taking requirements from traders to build their pricing and market data tools

RESPONSIBILITIES

• Establish working relationships with traders to solve their pricing issues
• Develop Excel-based prototypes, leading to proof of concept releases, in alignment with the Bank’s strategic objectives
• Testing / debugging of quantitative analysis financial library functions
• Collaborate on Price engine design, including all analytics (price discovery, market and client profiling),
• Collaborate on the development of risk management frameworks, and associated execution strategies

Strategy

• Address the demand for improved electronic access to liquidity.
• Ensure solutions are aligned with business strategy.
• Deliver tactical Sales and Trading tools to address immediate needs and mitigate risk, and to facilitate the transition to the strategic platform.

Business

• Accountable for ensuring deliveries are on-time and to specification, adhering to stringent quality requirements

Processes

• Drive the change programme required to execute business strategy through the Process Governance Committee, i.e.:
• Participate in driving continuous improvements in the business, i.e. for identifying and executing ad hoc improvements to business processes, policies, and structure.

Risk Management

• Operational risk: Maintain appropriate frameworks and procedures within business for monitoring, identifying, assessing, and managing operational risks, i.e.:
• Work with support areas to help identify and mitigate identified operational risks in their areas
• Capacity planning: Ensure that sufficient project resources exist by current and projected levels of business activity

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Group Business Head and his direct/indirect reports
• Respective heads of Rates businesses
• Head of Interest Rates Quant team and his direct reports
• Business Analysts in other parts of WB/SCB
• Managers in other functions supporting the business

Our Ideal Candidate

• Bachelor’s degree or equivalent
• 5 years of experience in financial Institution in a front office role and/or extensive knowledge of Financial Markets and FM Products
• Strong analytical and communication skills
• Analytical aptitude, creative problem solving abilities
• Knowledge of LATAM markets will be beneficial

Role Specific Technical Competencies

• Excel
• Strong software development skills in languages such as C#,Java,C++
• Extensive working knowledge of Interest Rates pricing

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Permanent headcount, based in Singapore
• Investment holding company with diversified business dealings in a few sectors, globally
• 5 days (Mon-Fri) work from office

Responsibilities would include:

• To perform stock research and analysis as well as to conduct ad hoc portfolio related duties as and when required
• Prepare macroeconomic/investment presentations and market reports at the end of each reporting period and whenever required
• To update and review fund/portfolio performances and to ensure that all funds/portfolios adhere to regulatory and compliance issue
• To collect, update and analyze data and perform sectoral and financial modelling, track model accuracy by comparing projections with actual financial outcomes
• Perform analysis on Portfolio Return Against Benchmark to measure how portfolios perform relative to set benchmarks (e.g., exceeding specific index returns by a target percentage)
• Prepare Cost per Research Report to monitor costs associated with producing research reports, aiming for efficient resource usage

Profile of ideal candidate:

• Minimum 5 years of relevant experience
• Bachelor’s degree in any discipline
• Familiarity with financial analysis and investment strategies – good technical and comfortable with number crunching
• Excellent analytical, problem-solving, and organizational skills
• Strong communication and interpersonal abilities with attention to detail
• Team player, family culture
• Certifications: CFA, CPA, or similar certifications are a plus
• Strong in statistics and commercial experience in Buy-Side
• Able to speak at least conversational mandarin as you may need to deal with Chinese stakeholders

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22490/FB.

Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.
Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

1. Web Services,Mercury LoadRunner,ASP .Net,Business Requirement & Analysis,Testing - Automation (selenium),Testing - Security,Testing - Performance
2. The Test Analyst is responsible to lead the testing of software/applications to ensure they function accordingly to specifications and clients' requirements to meet the business needs. Conducts testing using preferred organizational practices & established processes contained in the Test Methodology to ensure test objective of the project is met.
3. Understand and analyze testing requirements to prepare test plan, and test design
4. Advise project team on design consideration to facilitate meeting of requirements
5. Prepare and ensure readiness of test bed and test environment to carry out the test execution
6. Execute test in accordance to the test design
7. Analyze test results and work with respective teams to resolve issues such as defect open and resolution rate, etc
8. Prepare test report for submission & regular test results update
9. Recommend and use automated testing tools where appropriate
10. Manage test activities and ensure the planned test activities are completed as scheduled
11. Adopt test standards and testing methodology
12. Create awareness; conduct training on test techniques, assists in implementation of test standards, consistent methodology, best practices and principles.
13. Be certified in the testing area is an advantage
14. Team player with strong communication and interpersonal skills
15. Self-motivator with a positive attitude and with high energy

Responsibilities:

• Perform biochemistry, analytical and raw material of in-process and marketed products for lot release in accordance with quality standards and procedures
• Responsible for housekeeping duties in the lab. Perform Quality Tag Out for laboratory equipment such as freezer, water bath and etc.
• Support laboratory operations including but not limited to method transfer, equipment qualification, calibration, cleaning and maintenance, purchase and receipt of reagents and consumables, waste management, reagent and media preparation, critical reagent management and document management
• Review lot release data, identify testing discrepancies and participate in laboratory investigations
• Participate in inspection and ensure that the laboratory and documents are in a constant state of regulatory compliance and inspection readiness
• To assist in writing SOP documents, change plan or change records (document revisions) supporting continuous improvement of test procedures and assay sheet design
• To carry out completion and review of GMP Documentation of data sheets or LIMS software
• To carry out QC sample receipt, assay and release procedures
• Support Audit preparation and any audit related activity
• Reading and understanding the test procedure and the requirements per USP, JP and EP
• Required to work 12h rotating shift (Day/Night)

About You:

• Bachelor of Science majoring in Chemistry, Biochemistry or related scientific degree
• At least 1-3 years relevant experience depending on qualification, preferably in the bio-pharmaceutical / Pharmaceutical industry
• Good working knowledge of cGMP and regulatory requirements related to Quality is preferred
• Problem-solving and troubleshooting skills
• Highly motivated and independent
• Possess good interpersonal and communication skills
• Knowledge of cGLP / cGMP, FDA, EMA and ICH guidance's and industry standards for analytical development and characterization

Job Type: Contract

Contract length: 12 months. Option to extend/convert subject to performance review.

Roles & Requirements:

• Minimum of 5 years of experience in business analysis, process improvement, or a related field.
• Experience with no-code/low-code platforms is a plus.
• Familiar with ITSM tools and service management processes.
• Strong analytical and problem-solving skills
• Ability to analyze complex processes and identify areas for improvement.
• Proficient in data analysis and visualization tools.
• Basic understanding of microservices architecture and development is a plus.
• Relevant certifications in ITIL, Business Analysis, or other related areas will be advantageous.
• Previous experience in a similar role within a large enterprise environment is preferred.
• Good communication and written skills.

Key Responsibilities:

• Process Analysis: Conduct thorough analysis of existing service management processes to identify inefficiencies and areas for improvement.
• Workflow Design: Collaborate with technical teams to design no-code/low-code workflows that automate and optimize service management processes.
• Microservices Strategy: Work with developers to outline a strategy for implementing reusable and testable microservices to support various IT services.
• Stakeholder Collaboration: Engage with developers, IT staff, and users to gather requirements, provide insights, and ensure successful implementation of solutions.
• Testing and Validation: Support the testing and validation of new workflows and microservices to ensure they meet business requirements.
• Documentation: Create and maintain comprehensive documentation for all analyzed processes, workflows, and microservices.
• Training and Support: Assist in providing training and support to users and IT staff on new workflows and microservices.
• Continuous Improvement: Identify opportunities for continuous improvement in service management processes and recommend best practices.

SKILLS: ITSM, ITIL, data analysis and visualization tools, microservices

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Responsibility

• Responsible to provide support to perform and check daily/weekly/monthly/yearly tasks to IT operation planning & administration sub team as team members
• Develop or modify project plans and track their progress
• Assist with vendor management, negotiating contracts and ensuring work is completed on time to a high standard of quality
• Process expense reports and payments to outside vendors
• To support a project related to system operation team as project member .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

Job Description & Responsibilities:

• Research, design, and develop computer and software
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software
• Able to handle functions of Business Analyst

Requirements:

• Degree in IT or related discipline
• More than 8 years of relevant experience
• Understanding of SDLC

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

EA Licence No: 99C4599

Company Registration Number: 199601303W

The Singapore Meetings & Events team manages over 130 events per year, for employees of the company, held at external venues, which range from training events for 10 people up to the annual office-wide events for over 700 people.

The events include small dinners, lunch bookings in exclusive private dining rooms, training sessions, office wide meetings, office wide cocktail events, community BBQ’s, graduate functions and many other events.

In this specific role, the Meetings & Events Analyst/Senior Analyst involves taking that original brief from the beginning to seeing the event through to the end (listen to the brief, research, venue sourcing, negotiation, logistics, financial admin, budget planning, communication management, reconciliation & closing of event).

These are detailed below.

• Provide guidance to internal clients – Ensuring insurance, legal, health and safety obligations are adhered to for all events
• Provide advisory services to internal clients to assist with cost mitigation – offering alternatives or championing use of company office where possible for events
• Be the main point of contact with clients and vendors for all events
• Venue sourcing: provide options to internal clients based on their brief & budget
• Create and maintain a budget for each event, seeking approvals where necessary and reconciling costs post event
• Negotiation of rates and terms with suppliers
• Meeting logistics (venue management, caterers, audio visual etc) including drafting run sheets and floorplans
• High volume administration duties
• Process deposits and invoices for all events and coordinate with finance team in China to ensure payments are made on time and allocated correctly.
• Arrange printing and materials for events
• Liaise with internal (Marketing, Finance, Legal etc) and external clients (theme-ing providers, AV companies, printing suppliers, etc.)
• Draft & send communications
• RSVP management through online events management tool
• Use tools (including new Meetings & Events tool) to manage events
• Follow company's Meeting & Event policies to ensure compliance
• Ability to use the company's registration system for events
• Provide occasional off-site support for functions
• Develop and maintain excellent working relationships with stakeholders and suppliers
• Assist M&E Manager with internal communications ideation and delivery
• Offer and brainstorm solutions to internal issues and assist to streamline program where necessary
• Work with pan-ASEAN team to streamline and baseline current processes to help smooth delivery across the region

Qualifications and Experience
Education
• Qualification in a related field (e.g. events management) an advantage

Skills
• Excellent Customer Service skills
• Self-starter, with strong interpersonal, organizational, analytical, and verbal & written communication skills
• Ability to function as a Team Player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality
• Ability to manage time and meet required deadlines in a fast-paced and dynamic environment
• Extensive event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)
• Good financial acumen including budget management & understanding of financial reporting
• Strong computer skills and confident and professional phone manner
• Critical thinker with superior issue resolution skills
• 3rd Party Vendor/Partner & Service Quality Management
• Proficiency with standard Microsoft applications (excel, word, exchange) plus job specific tools (Share Point, Cvents etc)
• Multi-tasking skills; ability to manage own workload and adjust priorities to work efficiently and meet deadlines, often under compressed time pressure
• Experience in a corporate environment preferable
• Strong time management skills
• Ability to adapt to change and use problem solving skills to overcome unexpected things that may arise

Work Experience
• 1 to 3 years in event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)

Work Requirements
• Light travel, if required.

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 to 3 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

Position Overview:

We are seeking an experienced Executive Director to lead our Financial Crimes & Regulatory Operations Technology. The ideal candidate will bring a wealth of expertise in Financial Crimes Risk Management, AML, fraud detection, and technology delivery management within the banking and financial services industry. With responsibility over multi-national teams, the role requires a leader skilled in agile transformation, stakeholder management, and complex technology solutions.

Key Responsibilities:

• Direct end-to-end technology delivery for financial crimes, compliance, fraud, and risk management projects.
• Oversee teams across India, USA, Mexico, and the Philippines, managing technology design, coding, and seamless execution of critical transformation programs.
• Act as the primary point of contact for the Actimize platform, driving solutions for AML, CDD, SAM, and CTR needs.
• Lead Agile transformation for cross-functional teams, integrating Scrum and Kanban methodologies.
• Foster collaboration between business, operations, and technology teams, translating business requirements into actionable deliverables.
• Champion Diversity, Equity & Inclusion initiatives, supporting Pride, Disability, Generation, and Veteran communities within the organization.

Qualifications:

• Bachelor’s degree in Electronics & Communication Engineering or equivalent field.
• Mandatory
• Minimum 20+ years in technology delivery management, with at least 7 years in financial crimes, AML, or related fields.
• Proven expertise in Actimize implementation, including AML and fraud prevention solutions.
• Skilled in Agile methodologies, stakeholder management, and multi-geographic team leadership.
• Strong experience in risk management and compliance within financial services.
• Exceptional communication skills, with a track record of aligning technology solutions with business objectives.

Job Responsibilities:

· Providing of PM/BA support for transformation office

· Deliver project requirements, develop and execute testing plans, and oversee the creation of related project artifacts as needed for deliverables.

· Manage day-to-day project responsibilities, including setting milestones, coordinating tasks, and ensuring timely execution to meet stakeholder expectations.

· Identify and address key project risks, escalating as necessary.

· Looking through processes and providing of recommendations

· Understanding of processes and guiding the business accordingly

· Identifying of project risks/issues and raising them accordingly

· Assessing risk when business decisions are made and establishing of standards and guidelines

· Ensuring business processes run smoothly and timely

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 6 years of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Role Overview:

• Facilitate the delivery of strategic transformation initiatives.
• Improve programme management infrastructure and governance.
• Ensure initiatives are coordinated, risks managed, resources allocated, and goals achieved on time, within scope, and budget.
• Establish a structured environment for efficient programme execution.

Primary Responsibilities:

Enhancing Infrastructure and Governance:

• Develop and maintain programme management tools (templates, folder structures, governance mechanisms).
• Support efficient operations across all initiatives.

Implementing Governance & Standards:

• Assist in the rollout of Programme Management and Governance Standards.

Executing and Monitoring Programmes:

• Maintain the Transformation with high quality.
• Monitor progress to ensure timely, within-scope, and budget-compliant delivery.

Managing Risks:

• Identify and address programme risks and changes.
• Collaborate with the Head of Programme Management to implement mitigation strategies.

Reporting and Documentation:

• Create and deliver regular status reports and dashboards for senior management and stakeholders.

Providing Broad Programme Management Support:

• Offer programme management support across the Transformation Office.
• Enhance the execution of frameworks, tools, and processes to ensure best practices are applied.

Job Requirements:

• Prior project management expreince
• Prior Financial Industry experience will be an advantage

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job scopes

• Able to drive requirements with clients to ensure alignment with business objectives and requirements.
• Assess and recommend architecture solutions in alignment with client needs and best practices.
• Work with client PO to understand requirements, workshop facilitation, generate user stories, and ensure developers are building according to clearly written acceptance criteria.
• Collaborate with cross-functional teams to ensure the successful delivery of projects.
• Ensure that project documentation is accurate, timely, and meets quality standards.

Job requirement

• Bachelor's degree in Computer Science or related field.
• Business Analyst with minimum 4-5 years of experience with PEGA background including Pega 7.x and/or 8.x platform experience.
• Good understanding of design patterns and component-based design.
• Excellent communication and interpersonal skills.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.
• Professional Certification in Pega Technology is required.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Duties and Responsibilities:

• Responsibilities would include supporting brokers in negotiating and fixing of ships
• Provide market updates and research for clients.
• Updating all market information and gathering market intelligence
• Following cargo negotiations closely within the Capesize desk

Detailed Day to Day task:

• Able to update all market information such as Capesize fixtures across all routes which will need to be sent by Brokers to clients in the mornings
• Support cape size Brokers on all clients updates through internal communication channel on a centralized data report
• Updating and sending timely reports to all key clients of Capesize Brokers.
• Ensuring internal data is kept relevant and updated timely
• Assist cape Brokers in sending out cargo/tonnage blast to relevant client list
• Follow up with Brokers on tonnage and cargoes list
• Ability to add value to Capesize desk through initiatives and process management.

Job Requirements :

• Articulate with good inter-personal skills.
• Data and Information analytical skills
• Proficient in Microsoft Excel
• Basic knowledge in SQL/Python/C# or any coding language will be advantageous
• Possess strong communication skills and customer oriented.
• Able to work independently
• Self-motivated and driven
• **Knowledge on international trade, commodities and shipping is not necessary but will be advantageous.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Job Profile Summary

We have a great opportunity to join our Portfolio Management (“PM”) team as an Analyst, a new function within ING Lending franchise in Singapore. This is an entry-level lending professional role within the front office. As a key member of the PM team, your responsibility will be to actively manage the lending portfolio in Asia Pacific and optimize returns through strong analytics and capital velocity. On the team, you will be exposed to and work with different colleagues from several sector-based origination team, specialized and corporate lending Transaction Management, Capital Markets & Advisory (particularly Loan Distributions), Risk and Legal whilst aligning with back office / support teams. At the same time, the PM team plays a key role in further optimizing our processes for regulatory readiness, operational effectiveness and portfolio optimization.

Job Responsibilities:

The PM team is the ‘center of excellence’ for the in-life management of ING’s lending exposure. It covers all activities post the initial funding to the final repayment of a lending transaction. As a front office department, it will closely collaborate with sector-based origination & structuring and corporate and specialized lending transaction management colleagues and other product specialists to ensure a seamless client experience. The PM function is organized along product and sector considerations. Each portfolio manager will cover a set of portfolio clients and act as the first point of contact for the ongoing credit monitoring, analytics, internal risk and other reporting. PM supports the identification of cross-buy opportunities and is also closely involved in the delivery of ING’s capital velocity targets. The team will be supported by Global Lending Support in Dublin and the ING hub in the Philippines. Together with Tribe Lending and the Capital and Liquidity Expertise Centre, it will be a key driver of improving processes, standardization, and digitalization across Lending.

The specific responsibilities of a candidate include actively managing all facets of the individual files booked in your dedicated portfolio, including but not limited to:

• Periodic single transaction or portfolio credit reviews;
• Processing of amendment and waiver requests, preparation and submission to Risk of credit modifications, Q&A and approval processes with Risk, follow-up on the required legal amendments to the documentation until execution;
• Review of annual risk rating updates prepared by ING hubs’ administrative support teams;
• Diligent and proactive credit monitoring through the review of all financial covenants and operating performance (e.g. financial models, proforma adjustments, key drivers, etc.) and track compliance of covenants prepared by an administrative support team;
• Identification and resolution of Early Warning Signals for a deterioration in credit quality;
• Involvement with capital velocity initiatives associated with the underlying loans including primary and secondary loan (or loan portfolio) sales, credit risk insurance or participations, loan-backed securitization and significant risk transfers.

In addition, you will monitor and identify market developments and proactively manage their potential impact on your portfolio by:

• Preparing and maintaining reports as requested by regulators or internal stakeholders;
• Preparing quarterly Credit Risk Management (“CRM”) portfolio reviews;
• Maintaining various department and industry/sector databases/trackers;
• Maintaining internal portfolio tracking metrics;
• Responding to ad hoc internal requests on portfolio composition and exposure;
• Coordinating and working with offshore portfolio support teams;
• Managing lending limits and capital velocity programs.

The candidate will take active part in the various Virtual Client Teams by:

• Interfacing with relationship managers and sector coverage specialists to ensure an active dialogue on credit trends, challenges and opportunities for individual clients;
• Contributing to idea generation for value added cross-buy or client opportunities.

A candidate is expected to build a culture of operational excellence by:

• Staying up to date on organizational operating policies and procedures (i.e. Risk, Legal, etc.) to ensure appropriate protocols are implemented and followed, and facilitating accordingly;
• Contributing to the implementation of strategic initiatives, including enhancements to the credit monitoring process to improve business efficiency;
• Identifying productivity trends across the Front Office organization and using insights from reporting to create and drive efficient processes and improve productivity;
• Supporting the implementation of transformation projects

What we're looking for:

Qualifications / Education:

• University degree major in business/economics, law or relevant business discipline. CFA and/or MBA a plus.

Experience / Knowledge:

• 1-2 years of relevant lending execution and/or credit analysis experience in the banking industry.
• Prior exposure to specialized lending (object finance, project finance, acquisition finance) and/or to sectors (transportation & logistics, metal & mining, energy, and telecommunication and technology) in which ING is active would a plus.

Competencies:

• Collaborative and inclusive team player with consistent high marks on Orange Code behaviour; embracing diversity and cross-cultural awareness and able to work effectively across functions.
• Strong financial and credit analysis capabilities.
• Excellent presentation and communication skills in English and any additional language (e.g. Korean) would be a plus.
• Collaborative and able to work effectively across functions and regions.
• Ability to thrive in a fast-paced environment with multiple competing priorities.
• Committed and dedicated individual who wants to continuously improve.
• Self-motivated and willing to work in a deal oriented and deadline driven environment.
• Knowledge of lending legal documentation.
• Strong work ethic, positive attitude, and professional demeanor.

Job Description:
• Coordinates with the Project Team in understanding client requirements and how they translate in application features
• Collaborate with the Team to set specifications for new applications
• Perform troubleshooting and debugging of applications when required
• Evaluate existing applications to reprogram, update and add new features
• Work with business process owners/SMEs to assess capabilities and identify high-level user requirements
• Work with project managers, architects and SMEs to define metrics and performance goals for the process.
• Participate in transitioning the requirements and use cases.

• Knowledge in PEGA Rule Process Commander, Care Management Framework (PEGA)
• PEGA Certification is preferred
• Knowledge in executing project releases on Pega PRPC BPM platform through the complete SDLC lifecycle.

• CSA cert preferred

MUST HAVE: Basic Pega experience

(Central REGION) - Near Bendemeer MRT

Highlights:

- Able to start work immediate or within short notice period.

- 5days/week

- 830am - 6pm

- Full set (AR AP GL), Financial reporting

Job Description:

• This role will require you to support GL, AP and AR activities, and to be part of the monthly closing process and other recurring accounting activities for the entity.

• Ensure timely, accurate month-end closing and financial reporting to Management.

• Responsible for preparation and closing of monthly and annual financial statements.

• Coordinate and liaise with internal parties to support intercompany activities.

• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required.

• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST/WHT/CIT/…), audits, procedures, and forms both statutory and internal.

• Any other duties as assigned.

Requirements:

• Bachelor’s degree in one of: business, finance, accountancy or similar field. CA, ACCA, CPA or CMA Certification is preferred.

• 2 - 3 years of experience working in audit, accounting/finance-related or similar field.

• Advance understanding and knowledge of Accounting in Construction Industry

• Highly flexible, creative problem solver, with a strong ability to multi-task.

• High tolerance for ambiguity, changing work priorities and deadlines, and a willingness to take on responsibilities and to prioritize own work on multiple projects.

• Strong analytical and problem-solving skills, with the ability to analyse complex data, identify trends, and communicate insights effectively.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

The Opportunity

• 12 months contract with a leading bank in SG looking for Business Analyst with experience as a Test Manager

The Talent

Product Owner role

1. Work with product owners to document user stories for system enhancement changes.
2. Review, groom user stories.
3. Document acceptance criteria for user stories for product owners sign-off.
4. Participate in workshops / discussions and review BSD.

Test Manager role

1. Assist product owner / UAT lead to prepare Test Strategy and Test Plan.
2. Identify potential issues and risks and gap.
3. Assist UAT lead to run testing kick-off and regular cadence meeting.
4. Review test scenarios and cases with key product owners to meet requirements and expectations.
5. Document acceptance criteria for product owners sign-off.
6. Coordinating with upstream/downstream teams to facilitate testing.
7. Actively manage UAT progress and issues within project timelines and to update business team and key stakeholders. Create, maintain and facilitate UAT status using JIRA dashboard for status updating.
8. Maintain JIRA dashboard during testing execution and ensure traceability among test case, user story, and defects.
9. Liaise with technology teams on system solutions, UAT delivery timeline, UAT environment readiness and test data creation.
10. Defect Management
a) Actively track UAT defect pool to ensure timely closure.
b) Analyse and summarize outstanding defects on a need basis.
c) Productively drive daily defect triage meeting for proper defect assessment and final resolution or fixes.
11. Reporting - Daily reporting to ensure UAT progression is on track, summarize includes.


Requirement: UAT Management/ Business Analyst experience in Financial Institutions


Next Step

• Please email your resume to [email protected] with the header 'Apply Business Analyst, Test Manager'
• We regret to inform you that only shortlisted applicants will be contacted, thank you for your interest

Responsibilities:

· Support pre ITC activities

· Analyse, develop, enhance, debug, support, maintain, test applications

· The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• Commitment.
• Minimum 6 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

· Delivery experience on medium to large scale projects.

· Ability to understand and articulate process flows and functions.

· Strong communication and coordination skills across internal and external stakeholders and vendors.

Key Domain/ Technical Skills:

· SQL

· Red Hat Linux, Shell Script, Java

· Nice to have previous working experience with AML/Actimize

Job Summary

Responsible for supporting the Global Compliance Testing function in performing deep dives and targeted risk-based reviews of Financial Crimes Compliance (AML, Sanctions, ABC) processes across APAC with an emphasis on the design and effectiveness of measures (controls) taken to monitor and mitigate applicable risk.

Major Responsibilities:

• Engage with team leads with a goal to assist and when required lead end-to-end compliance testing reviews, applying the Bank’s testing methodology for MUFG Bank locations regionally/globally.
• Apply the bank’s testing methodology and create testing workpapers to evaluate the effectiveness of existing financial crimes frameworks including the design and implementation of relevant controls across the AML, Sanctions and ABC framework.
• Work closely with key stakeholders to understand business and functional requirements and support team leads in developing test plans, scripts, procedures, and sampling methodologies that incorporate regulatory expectations, industry developments, lessons learned from regulatory findings and internally identified issues by compliance testing and internal audit.
• Engage review stakeholders during testing reviews and provide credible challenge to ensure financial crimes controls are adequately evaluated.
• Play a leading role in financial crimes related projects and engage with global and regional compliance management in the implementation of a coordinated, consistent, and risk-based testing program.
• Assist in developing and maintaining quality control processes to drive adherence to Global Testing Standards.
• Drive central coordination, governance, and reporting, leveraging regional structures and best practices.
• Apply in-depth subject matter and industry expertise in preparing/reviewing reports summarizing the objectives, scope, findings, and conclusions of completed testing.
• Support management in the validation of Management Action Plans designed to address remediation efforts and testing review findings.
• Play a leading role in coordinating with Issues Management for monitoring and tracking resolution of testing findings, including validating actions taken to resolve previously identified issues.
• Monitor developments, such as changes in the regulatory environment, financial crime/core compliance risks and industry developments which may necessitate ad hoc testing.
• Play a key role in the development and enhancements to testing methodology, standards and procedures, Annual Test Plan, and testing tools.
• Support general compliance activities and other duties, including special projects as assigned.
• Undertake any other relevant tasks as assigned to support the testing program.

Qualifications:

• Degree Qualified
• Minimum 5 years’ experience, in the financial crimes compliance or core compliance area of a global bank, consulting firm, or regulatory agency.
• Experience with performing compliance testing, assurance processes or internal/external audits.
• Knowledge of financial crimes compliance or core compliance laws and regulations.
• Excellent judgment and analytical skills.
• Experience in working in diverse teams.
• Strong written and verbal communication skills.
• Certified Anti-Money Laundering Specialist (CAMS) Certification is a plus. A qualified Chartered Accountant preferred.
• Some travel may be required within APAC.

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10067890