A LOVING TRIBUTE, A TIMELESS DESTINATION

Odette is award-winning Chef-Owner Julien Royer’s first restaurant, located at the iconic National Gallery Singapore. Working with the world’s best boutique producers, Odette serves Modern French cuisine that is guided by Royer’s lifelong respect for seasonality, terroir and artisanal produce sourced from boutique producers around the world. Odette is named in tribute to Royer’s grandmother who taught him how some of the most remarkable dishes can come from the purest ingredients, and believed in ensuring that the fundamental pleasures of enjoying a meal are delivered in the most thoughtful, welcoming and hospitable manner. This ethos has directed every aspect of the Odette experience, harking to a new age in fine dining.

The Front-of-House team is looking to welcome a Commis Service into its ranks. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. Attention to detail will be crucial to ensure that our guests leave with an awesome experience that leaves them yearning for more.

Your responsibilities include:

• Maintaining good lines of communication between the Chef de Rang and the kitchen
• Assisting in setting up the kitchen passes – starter, main course and pastry – as instructed by chef
• Assisting the Chef de Rang and senior staff members with the preparation of the restaurant for service
• Understanding and upselling menu dishes to the customers
• Participating in the daily service operations of the restaurant and understand how the role ensures the smooth running of the restaurant
• Recording any losses through spoilage or waste and reporting such losses to the Head Waiter immediately
• Taking good care of all equipment in the restaurant
• Helping guests and staff members whenever possible and required

We are looking for:

• Individuals who are passionate about delivering the highest levels of service with a desire to learn and work hard
• Welcoming candidates with no experience but are keen to develop a career in fine dining to apply in
• Individuals who place a high emphasis on being well-groomed and possesses good communication skills
• Team players in a upbeat, fast-paced working environment
• Those who are keen to progress their career in fine-dining and French cuisine

job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements:

Singaporean

Min Diploma /GCE A level

Preference for 1 to 2 years working experience. However, entry- based diploma or GCE A level graduate may apply

Working knowledge on SAP will be an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Local Chinese restaurants & New Food court are looking for Kitchen/Booth Assistant, good salary, have staff benefit.

Can do Cooking/Catering/Food preparation for local Chinese Zhu Cha resstaurants & Food count.

Prefer Can speak Chinese.

Multiple working locations. Working location is in Aljunied or Katong Shopping Centre.

6 working days per week.

The Food and Beverage Service Executive supervises his/her team members by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceeds guest’s dining experience expectations as well as to contribute to the achieving of the outlet’s set financial and other targets.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Provides excellent and high quality service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running of an efficient and profitable operation in the assigned areas.
• Liaises with outlet manager to actively encourage a professional and dedicated team.
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees to consistently achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guest such as order taking and promoting the restaurant food and beverage offerings.
• Greets and bids farewells guests and colleagues in a friendly, professional, timely and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner by using emotional intelligence and touch points with the guests.
• Has extensive knowledge of the hotel’s food & beverage menus in order to provide knowledgeable service our product, including liquors and cocktails, upselling products whenever possible and adequate.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Take sresponsibility for residents’ and guest belongings in the restaurant or bars as per the set standards and in a timely manner.
• Remembers guest’s preferences and guest’s names to extend adequate personalised service.
• Takes guest’s Food & Beverage orders timely, professionally, accurately and assures correct input in Point of Sales system including seat cover position or any allergens.
• Double checks order list before "sending" ticket to the kitchen in a timely manner.
• Anticipates guest needs, as to where guests will never have to ask for anything or follow up.
• Verifies guest satisfaction with each table as whenever adequate based on guests and sequence of service and when main course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues, culinary colleagues were appropriate and managers.
• Serves food/beverage and all condiments correctly in a timely and efficient manner and the correct temperature.
• Arranges all tables following established standards in a timely manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift in order to always be adequately stocked.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes each and every guest a warm farewell while thanking them for their visit.
• At the end of the shift delivers all checks and reports to the appropriate place according to established standards.
• Follows through opening and closing duties.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Communicates any and all service shortfalls or possible negative guest’s perception to the manager on duty in a timely manner.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones, assisting in stock count inventory and collecting Food & Beverage requisition on daily basis.

Providing a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Additional improvement programs in Food & Beverage an advantage.
• Working knowledge of Microsoft Office.

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Able to work as a team.
• Motivator, self-starter.
• Displays initiative and creativity.
• Open minded.
• Committed.
• Team leader.
• Guest oriented.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Our client, an established MNC is seeking for a LOGISTICS COORDINATOR / CUSTOMER SERVICE COORDINATOR / OFFICER - LOGISTICS COORDINATOR / CUSTOMER SERVICE COORDINATOR / OFFICER - $ 2,800.00 / CENTRAL AREA / 5 DAYS WORK WEEK

Requirements

• Diploma in Logistics or Transportation or Supply Chain or Higher Nitec/Nitec/ O/N levels
• At least 1 year working experience in providing Customer Service to clients in a 3PL / Freight / Warehouse / Container environment
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.

Others

• Salary up to $2800.00
• Central Area (Walking distance City Hall MRT station)
• 5 days work week, Office hours

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements:

Singaporean

Min Diploma /GCE A level

Preference for 1 to 2 years working experience. However, entry- based diploma or GCE A level graduate may apply

Working knowledge on SAP will be an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

La Bottega @346 Joo Chiat Road

Responsibilities:

- Take orders and explain menu to customers

- Able to address customers' concerns

- Able to relate to people

· Helps in taking reservations, answering the phone, replying to WhatsApp messages before and during service, responding to any guest requests etc

· Welcome guests warmly to the restaurant

· Be helpful, welcoming and pleasant towards each guest.

· Acknowledge special occasions when notified by customer and keying it in the system for the booking.

· Liaise with the kitchen and GM on the special requests of the week.

· Assist other service crew with work including, but not limited to cleaning the tables, tidying up and setting silverware during service and getting ready for the next seating

· Serve food & beverage to guest when required.

Requirements:

· Diploma in Tourism / Hospitality Management

- MUST BE ABLE TO SPEAK ENGLISH WELL

· Good people skills

- Likes to chat with customers

· Good organizer and planner

· Service-orientated

· Ability to operate with flexibility and creativity.

· Well-groomed

· Proactively taking on additional responsibilities where required.

· Can think out of the box

· A minimum of 3 years’ experience with customer service preferably at a hotel or a restaurant

BENEFITS

• 5 day week/ 52 hours
• $3000 to $4300 depending on experience
• 12 days of AL (up till 17 days)
• Monthly Attendance Incentive
• Yearly Long Service Award (up to $2000)
• Meal allowance

Local Chinese Restaurant Looking for Sous Chef:

Cooking according to customer orders根据客户订单烹饪

Assist Head Chef in overseeing the culinary operations协助主厨监督烹饪操作

Ensure that the culinary team maintains quality and standard of cooking whilst complying to health and safety standard

确保烹饪团队保持烹饪质量和标准，同时遵守健康和安全标准

Preparing ingredients and ensure sufficient supplies at cooking station

准备食材并确保烹饪台有足够的供应

To maintain cleanliness, cleaning, neatness and ensuring that employees maintain their personal hygiene in the kitchen areas

保持清洁、清洁、整洁并确保员工在厨房区域保持个人卫生

Weekly cleaning of kitchen hood filtering board

每周清洁油烟机过滤板

Any other ad-hoc duties assigned by Head Chef总厨指派的任何其他临时职责

Requirements要求:

At least 2 years of relevant work experience至少 2 年相关工作经验

Prior experience in Chinese cuisine will be an added advantage

有中餐经验将是一个额外的优势

Good culinary knowledge and skills良好的烹饪知识和技能

Always maintaining a good hygiene level at all times, be it personal or within own department. 始终保持良好的卫生水平，无论是在个人还是在自己的部门内。

Possessed Food Hygiene Certificate持有食品卫生证书

Able to work well independently as well as in teams够独立工作以及团队合作

Description:

• Utilize in-house system for bill of lading (HBL and MBL) execution
• Assist in coordinating with shipping lines, vendors, warehouses, LCL consolidators, customs clearance to ensure proper handling of import/export shipments
• Assist in coordinating of day-to-day operations and transaction with internal and external customers
• To follow operations SOP, including compliance of all custom and security regulations
• Providing administrative support to Operations and Sales Team
• Track and monitor shipments status and inform customer accordingly
• Generate Delivery Orders, Invoice, Quotation and keeping record on related documents
• Maintain office administration records, quality documentation and housekeeping
• Respond to all incoming requests and queries with a high level of efficiency and professionalism

Ovspring Developmental Clinic looking for Customer Service Officer :

- Full Time, Part Time is welcome too

- Dynamic personality & friendly mannerism

- Good phone etiquette

- Able to converse in English and Mandarin confidently

- Clinic Experience preferred

- Salary is based on experience

- Interested may email to [email protected].