• To represent the Company as first point of contact with the Customers.
• Receive shipment booking from customers.
• Coordinate with operations to arrange for shipment pick up.
• Monitor incoming shipments and investigate with origins on any current/ potential delays.
• Pro-actively update customers and business owners of shipment issues/ discrepancies/ delays.
• Check warehouse inventory report and ensure shpt movement are scheduled as plan.
• Take customers feedbacks/ complaints, documenting the same in the record and escalating to the Supervisor for advice and resolution.

Requirements:

• Minimum Diploma or Degree in Business / Transport & Logistics
• Minimum 3 years related experience in freight and supply chain industry

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Key Responsibilities:

1. Financial Coordination and Reporting:

· Coordinate month-end and year-end financial closing processes with Finance Shared Service Centre (FSC).

· Ensure accurate and timely recording of financial transactions.

· Prepare and submit financial reports to HQ on monthly basis.

· Assist with the preparation of financial statements and other regulatory reports.

· Coordinate with external auditors and provide necessary documentation and support during audits.

2. Implementation and transition:

· Ensure close integration of process designs with finance and business units.

· Ensure processes, accountabilities and responsibilities are clearly defined.

· Review procedure documents and user guides.

· Manage transition and feedback from key stakeholders.

· Define and negotiate service level agreements (SLA) detailing scope and KPI.

· Collaborate with HQ on integration of internal control framework into process design

· Define new allocation of tasks within Finance team

3. Coordination:

· Point of contact for escalation of issues for FSC-related process, monitoring and driving effective resolution.

· Facilitate regular meetings with stakeholders to review service delivery, address issues and align on goals.

· Develop and maintain a comprehensive SLA review plan, ensuring timely monitoring against plan and transparent communication on issues.

· Facilitate the integration of new functions / processes into the FSC.

· Support FSC transformation initiatives, including system implementations and process redesigns.

4. Process Compliance and Improvement:

· Ensure processes and end results in compliance with company policies, financial regulations, and standards.

· Conduct regular process reviews and audits to ensure ongoing compliance.

· Update procedure documents and user guides in accordance to Group accounting guideline, policy and threshold.

· Stay updated with industry trends and best practices.

5. Additional Duties:

· Support the implementation of new financial systems or tools.

· Assist in special projects and initiatives as needed.

· Provide support for financial operations as required.

Qualifications:

· Bachelor's degree in Finance, Accounting or a related field.

· Minimum of 5-7 years of experience in a similar finance coordination role.

· Proven experience in managing relationships with stakeholders at various levels.

· Excellent communication and interpersonal skills.

· Proficiency in SAP and Microsoft Office Suite

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

The Job:

• Actively implement, drive, promote, monitor and manage safety in compliance with Company's guidelines
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction

The Requirements:

• Minimum Degree Holder with min 5 years’ experience in the Service industry, preferably of industrial/engineering goods
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing/ Retail

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Service Staff (Japanses Restaurant)

Job Responsibilities:

Provide excellent service and good relations with guests

Serve food and beverages professionally, adhering to high service standards

Ensure all duties are carried out according to SOP to meet and exceed standards in quality of food, service, safety and cleanliness

Assist the Restaurant Manager in daily restaurant operations

Company Benefit:

1 duty meal & uniform provided

Annual and Medical Leave

Medical benefits

Training provided

Requirement:

Able to communicate in English effectively

Positive attitude , Independent, self-initiated, and able to work in a team environment

Working Location : Mohammed Sultan Road

Interested candidate, please submit your updated resume to [email protected]

Please indicate the below information in your resume:

- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work

- Photo

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Working hours:

Mon - Fri (8:30am to 6pm)

Job Details:

* Handling registration for patients

* Assist in scheduling of appointments

* Answering enquiries and feedback

* Assist doctor / nurses during procedures if required

* Assist in crowd control

Job Requirements:

- Min N/O/A level, Diploma in any aspect

- Able to start immediately

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

For interested candidates, please send your updated resume:

Temp Patient Service Associate (3 months Contract Convertible) *Multiple locations*

Responsibilities:

• Provide excellent frontline customer service to the patients and family members

• Attend to general enquiries

• Scheduling of appointments for patients

• Handle payment and cashiering duties

• Any ad-hoc duties given by supervisor

Requirements:

• Min GCE N/O/A Levels

• Multiple locations available (West / North / Northeast / Central)

• Able to commit on short notice

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

1 Year Contract convertable to permanent + 1 month Completion bonus!!

Office Hours: Monday to Friday 8.30am - 5.30pm + 1/alternate half Saturday 8am - 12pm

Location: Outram Park

Job Description:

• Provide frontline customer service for the Division of Pre-Operative and Admitting Services (POAS).
• Provide pre-operative scheduling and coordination services
• Advising patients on their admission process
• Provide financial counseling, as well as collecting deposits from patients.

Requirements:

• Minimum Nitec and above
• Keen interest in Healthcare is preferred

Training is provided!!

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: PSA, Pre-Operative Services

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

The KK Genetic Service is looking for a Genetic Counsellor to complement the work of doctors in the delivery of care to patients, who have a personal or family history of birth defects or genetic disorders, by providing information and support to these patients and their families. The Genetic Counsellor is also responsible for coordinating research projects carried out in the centre.

Job Scope:

• Conduct intake of information from patients, construct a complete pedigree, obtain appropriate medical histories, organize and present the pertinent medical and genetic information to the health care team.
• Apply his/her knowledge of genetics and genetic disorders to effectively convey genetic, medical and technical information to the patient.
• Identify family dynamics and emotional responses from the patient.
• Help patients understand the medical aspects of the genetic condition, as well as the psychological and familial implications of genetics.
• Provide patients with information on options that are available such as genetic testing, disease management and prevention, and facilitate the patient's decision-making in a non-directive manner.
• Provide patients with resources for support and opportunities in research programs existing in the medical community.
• Coordinate genetic testing for patients and families, including liaising with the respective genetic laboratories, arranging the testing, following up on results and discussion of results with patients.

Job Requirements:

• Master’s Degree in Genetic Counselling or equivalent
• Good communication and interpersonal skills
• Experience in counselling
• Proficiency with the use of IT

Job Scope

• To promote and sell company products to existing and new customers to achieve annual sales plan.
• Able to match customer parts drawings to company products and provide quotation to customer in timely manner.
• Follow up and support any activities relating to the PO.
• Communicates with the company overseas sales contact window for development, product, and delivery issues
• Ensure customer is provided with successful and consistent after service, including involvement in troubleshooting, application, technical support, preparation of samples, development of new products or any other customer related activities.
• Researches and cultivate new potential customers, develops relationships and create new sales.
• Information Management and Reporting
• Attend outside meetings, such as company group meetings, seminars, trade shows, conventions, and conferences for both information sharing and learning purposes.
• Coordinates a variety of information with other staff members in other departments, other facilities, and other subsidiaries in establishing and carrying out responsibilities.
• Collects, interprets, evaluates, and summarizes information for the purpose of reporting to senior management to assist with the decision making process.
• Plans, coordinates, and prepares both routine and special requested reports, surveys, research information, and presentations related to departmental work activities.

Requirements:

• Bachelor’s Degree in Mechanical Engineering preferred
• Previous experience in sales of semiconductor backend test products is highly advantageoues
• Open to overseas travel - work trip
• Extensive knowledge in Microsoft Office.
• Excellent communication experiences with good negotiation skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Description

• Understand, plan, customize unique travel proposals for our clients.
• Arrange tour transportation and accommodation.
• Reservation for hotel and create an itinerary and local attractions to our client's expectation.
• Interacts with local and overseas travel agents.
• Check-in of passengers going overland, Malaysia.
• Adhoc duties as assigned by superior.

Requirements

• Min. 3 years of related working experience.
• Customer service-oriented with good communication skills.
• Team player and able to work independently.
• Experience in the Travel Industry

Interested candidates, please write in with your full resume to

[email protected] or call 8186 5254

Requirement:
- 1 year of working experienced
- Healthcare working experienced will be advantageous
- able to work 3 working shift
- able to work 1 long shift every 2 weeks

Schedule:
Shifts timing: 7am to 2pm / 1.45pm to 9.30pm / 9pm to 9.30am(overnight) roster based and works on PH and weekends

There will be 1 long shift every 2 weeks where they are required to work : 7am to 7pm / 8am to 8pm or 9am to 9pm
This is to allow them a 5 days work week

Job description
to provide clerical and support functions in the Emergency Department as well as the reception services including patient registration, scheduling appointments, billing and enquiries.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Novena

Salary: $10/hr

Working hours:

5.5 days (office hours)

Job Details:

- Assist in registration of patients

- Booking of appointments

- Assisting in guiding patients to change / directing them to correct rooms

- Assisting nurses and radiographers when required

Job Requirements:

- Min N/O/A level, Diploma in any aspect

- Able to start immediately

- ⁠Able to work on weekends

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Working hours:

5.5 days (office hours)

Job Details:

•Assist in patient enquiries / pick up calls

•Process paperwork

•Use system to key data

Requirements:

• Nitec holder with prior healthcare customer service experience

•Training will be provided, no exp needed

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Answer and address incoming queries promptly.
• Provide accurate product and service information.
• Resolve customer issues with empathy and skill.
• Document interactions and maintain accurate records.
• Adhere to policies and complete assigned duties.

Requirements:

• Minimum Dip/Deg holder with at least 2 years of relevant working experience.
• Comfortable with customer facing roles.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Location: Kent Ridge

Working hours:

5 days (office hours)

Job Description:

- Assist in registration of patients

- Booking of appointments

- Assisting in guiding patients to change / directing them to correct rooms

- Assisting nurses and radiographers when required

Job Requirements:

- Min N/O/A level, Diploma in any aspect

- Able to start immediately

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

- Any 5 days work week Mon to Sun, 2 shift pattern (Either 7am to 4:30pm / 12pm to 9:30pm)

- Rostered including weekends and PH

- AM - $12/hr, PM $14/hr

Job Description & Info

- Performing reception and front desk duties.

- Portering and Triaging duties such as transfer of patients from one location to another.

- Attending to all enquires of patients and visitors including phone

enquiries.

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Responsibilities

• To provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction.
• To support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up.
• To response to customers’ request on quotations and products information for new purchases requirements or renewals of licenses/maintenances.
• To verify on prices before submitting to Purchaser to process Purchase Order.
• To process Sales Orders for confirmed sales orders.
• To response to Customer’s request on delivery and co-ordinate with Operations team.
• To escalate maintenance or support issues that has been reported by the Customers with Operations team.
• To work closely with the Account Managers to meet sales performance goal.
• To document all relevant data systematically.
• To gather information and support Account Managers when there is a Tender requirement in liaison with Suppliers and Technical Solution Team.
• To follow up on tender progress and updates.
• To establish a good relationship with Customers to explore if there are any other opportunities apart from those products requested and expand the business opportunities to create more sales revenue.
• To perform other administrative duties as assigned or other duties as deemed required by Company.

Job Requirements

• Minimum ‘O’ Level with 2 to 3 years relevant working experiences preferably in Information Technology or IT System Integrator industry.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities

• Assist patients with registration
• Appointment Scheduling
• Answer phone calls and enquiries
• Payment collection
• Any other ad-hoc duties as advised by supervisor

Job Requirements:

• Min N/O/A levels and above
• Good interpersonal and communication skills
• Able to commence on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599