- To represent the Company as first point of contact with the Customers.
- Receive shipment booking from customers.
- Coordinate with operations to arrange for shipment pick up.
- Monitor incoming shipments and investigate with origins on any current/ potential delays.
- Pro-actively update customers and business owners of shipment issues/ discrepancies/ delays.
- Check warehouse inventory report and ensure shpt movement are scheduled as plan.
- Take customers feedbacks/ complaints, documenting the same in the record and escalating to the Supervisor for advice and resolution.
Requirements:
- Minimum Diploma or Degree in Business / Transport & Logistics
- Minimum 3 years related experience in freight and supply chain industry
Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)
