Customer support is seeking a field service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having experience on both Integrated Control Monitoring System (ICMS) as well as propulsion/steering control systems. Hands-on service or operational experience on the main engine and thrusters is an added advantage.

The role also involves providing the onboard services, commissioning of refit and retrofit projects, remote guidance/product support to our customers as well as being part of a knowledge pool giving backend support for the field service team.

Responsibilities:

• Focus on customer support, commissioning and service on assigned Kongsberg Maritime Merchant & Automation product range
• Cover service activities in South East Asia and maintain good relationship with existing clients
• Workshop test and technical preparations
• Proper preparation and execution of work assigned and ensure performance are met at all times
• Responsible for generation of service reports, update drawings, cable information database and other relevant documents
• Provides remote guidance / product support to customers, commission and project management of refit/retrofit projects and backend support to the service team
• Assist our sales department with technical issues
• Handles pre and post administrative work
• Required to undertake ad-hoc duties which may be assigned from time to time.

Requirements

• Minimum Diploma or Degree in Electronics /Electrical/ Instrumentation
• Minimum 3 to 5 years of related field experience in Alarm Monitoring and Control System as well as the good knowledge of computer hardware/peripherals and basic software’s
• Experience onboard ship for automation systems (controls and propulsion), system process knowledge, distributed control systems and power management
• Relevant working experience in maritime industry
• Must have excellent co-operative skills, good communication skills, result-oriented, self-motivated and the project-management skill
• Meticulous & methodical approach to remote case handling
• Self-driven attitude to find solutions to problems.
• Passion and patience for handling customers – Service oriented
• Ability to work independently
• Able to travel overseas on short notice
• Pay package will be commensurate with experience

Job Highlights

Immediate Hiring

Free staff meals

In-house gym facility

Short walking distance from Tuas Link MRT

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision

Job Description

· Report to the Operation Manager

· Lead / supervise a group of teams which maintain all related fire systems and equipment to ensure uninterrupted services to site

· Oversee and responsible for team operations for the respective sites in the contract, must obtain a complete understanding of all customers’ contractual agreements to drive the fulfilment of requests and services.

· Manage and plan team operations, operations budget and costing

· Manage and plan all related preventative and corrective maintenance in accordance with the safe practices as defined in the Singapore Standard and / or authority requirement and guidelines.

· Engaging customers and vendors to ensure smooth delivery of services.

· Managing all escalations and complaints with appropriate priority and diligence

· Closely monitor the effects of servicing and maintenance on their condition whenever possible.

· Ensure timely deliveries and tracking all essential records of maintenance and testing are documented properly and stored.

· Ensure all Work Orders (WO) are closed on time, as required.

Requirements

· Min Diploma in Engineering or Construction related field
Building Construction Safety Supervisor or equivalent trained

· Min 5-7 years of relevant experience in Fire Operation supports and maintenance on fire safety system.

· Understanding of local regulations and standards on Facilities operations and maintenance.

· Must be well versed and experienced with good technical competency in fire protection services.

· Independent with good leadership traits and lead by example.

· Hands on ability to lead the team on everyday operations and projects.

· Ability to multi-task, an eye for details and perform under tight timeline.

· A strategic thinker with strong analytical skills and critical path planning ability.

· Excellent interpersonal and communication skills.

• Conducting job site visits.

• Handling customer inquiries and resolving complaints.

• Scheduling and attending site visits and meetings, including minute-taking.

• Supporting day-to-day site activities and maintaining supplies.

• Coordinating PPE requirements and addressing worker-related matters.

Key responsibilities

· Handling incoming call, email & WhatsApp messages related to PO and delivery.

· Work closely with Sales person to monitor Customer's sales (be alert if no order from customer or sudden surge in orders).

· Process orders, plan and arrange for delivery

· Update and monitor Reseller’s sales vs target sales incentive for Sales team follow-up action.

· Upload data for Inquiry Order on a daily basis to ensure that the report are updated

· Email Internal request for creation of new price list for customers

· Email customer complaint report to respective personnel for further action

· Provide support to customers related to orders and deliveries.

· Work closely, liaise and communicate effectively with Malaysia Team daily on daily deliveries.

· Provide administrative support to Sales Team related customer order, pricing and deliveries.

· Build and maintain good relationships with customers

· Other ad-hoc relevant duties as and when required

Daily order processing

· Check customer order, make sure quantity order by customer is in full load / in full pallet and check the stocks availability as well

· Loose order or quantity less than full load - waiver of packing cost/ underload charges, must get approval

· Check PO price vs quotation. Check with sales team if price not tally with quotation

· Prepare DO for delivery and Self-Collection (when required)

· Email to Sales team for order exceeded credit limit or credit term, Sales Team to advise payment status and get approval from Finance.

Complaints /Compensate/Exchange /Sample/Goods Returned

· Check and email forms to respective personnels for approval.

· Email to warehouse team for logistics arrangement once approved

Qualifications and Skills

•Diploma holders in sales and marketing, business administration or equivalent.

•Excellence communication skills in both spoken and written English & Mandarin language (to deal with Chinese speaking customers)

• Strong problem solving and time management skills

• Positive working attitude

• Results Driven

• Able to work independently as well as a team player

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

Description of the Role:

The Service Sales / Project executive / Engineer MUST at all times maintain confidentiality of all prices and plans and SHALL NOT disclose confidential information without the approval of the Senior Manager and or management.

Key Tasks:

· To assist the Sales / Service Manager / Assistant Manager in developing, review, and execute service sales plans to generate new business with new accounts.

· To follow up on any request for site visit and capture ALL necessary information related to follow up on the sales / tender.

· Conduct cold calls, site visits and customer integration.

· Provide quotations and submit proposals to customers on a timely basis.

· To carry out costing for review of profitability of each customer’s account and develop plans to improve margins. (Have to understand the market trends)

· To follow up on the sales strategy – collaborate in the setting & delivery of business plans to achieve sales targets.

· Follow-up on all sales inquiries, tender and RFQ.

· Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and update the Sales Manager / Assistant Sales Manager

· Prospecting and developing business across country.

· Analyse competition landscape, market trends and customers’ expectations and plan for strategic and tactical actions.

· “One Face to the Customer “over the entire Service Sales & Execution timeline. This includes all pre sales activities including contract signature until final Servicing and customer handover of generator set

· Coordinates with the purchasing team and the needed supply chain, lead times and cost for project relevant key components that need to be sourced locally. Updating the database regularly to ensure that ALL information on parts/materials and customer’s information.

· To follow up on ALL requirements on documentations submission when running projects / submission of tenders and have them updated.

· Coordinate with the operations team when required on issues for follow up

To follow up as directed and coordinate all post sales activities as part of the maintenance schedule plan, which starts from

Requirements:

Education

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.

Knowledge / Experience / Others

· At least 1 years of working experience in Power Generation industry.

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.

· Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization.

· Possess strong hunter mentality, business sense and industry expertise.

· Personal competencies.

· Driving license is preferable.

· Excellent communication, sales, and customer service skills.

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Serving of food and drinks to guests
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Harbourfront MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

The Role

This position will be part of the team to enhance shoppers’ experiences through good customer service at VivoCity.

Job Responsibilities

• Providing mall concierge services.
• Attending to shoppers’ queries.
• Assisting customers in loyalty programmes and mall redemption programmes.
• Processing the sale of Mapletree shopping vouchers.

Job Requirements

• Minimum GCE 'N’ Level.
• At least 1 year of relevant experience in a retail or hospitality industry.
• Possess excellent communication and interpersonal skills.
• Required to work on a 6-day work week, with 3 rotating shifts including weekends and Public Holidays.

To further strengthen our team, Global Customer Support are looking for a Service Engineer to join us at Kongsberg Maritime here in Singapore. As a Service Engineer, you will have the responsibility for installation, service, and maintenance of KONGSBERG’s Tank Gauging, Loading and Stability Systems onboard sailing ships and in shipyards, as well as offer in-house technical support and remote service to customers and colleagues around the world. Within the Tank Gauging, Loading and Stability Systems product range, we have systems such as Cargo Monitoring and Control system, Sensor Reliability Application, Custody Transfer System and numerous sensor applications for monitoring of Cargo tanks.

Responsibilities:

• Installation & commissioning of Kongsberg Maritimes Tank Gauging Loading and Stability Systems.
• Provide service & maintenance onboard vessels worldwide
• Technical support and on-call/remote service
• Engage in product innovation, development and sales support activities.
• Cover service activities in South East Asia and maintain good relationship with existing clients
• Required to undertake ad-hoc duties which may be assigned from time to time.

Requirements:

• Diploma or Degree in Electronics/Mechatronic/Instrumentation Automation: Relevant experience may compensate for lack of education
• Must have excellent co-operative skills, good communication skills, result-oriented, self-motivated and the project-management skill
• Relevant experience in the maritime industry, especially with onboard Automation and Cargo tank gauging systems.
• Experience with control systems and cargo monitoring is a plus.
• Good oral and written communication skills in English
• Highly motivated for worldwide support activities (travelling is required)
• Self-driven attitude to find solutions to problems.
• Passion and patience for handling customers – Service oriented
• Contribute to a good and positive working environment.
• Act on own initiative, make things happen and accept responsibility for the results.
• Use a methodical and systematic approach, plan ahead and define clear priorities.
• Communicate in a clear, precise and structured way.
• Co-operate well with others and share knowledge, experience, and information

Only shortlisted candidates will be notified for interview.

Interested applicants, please apply via https://www.kongsberg.com/careers/vacancies/field-service-engineer---tank-level-gauging-systems/

Your job scope surrounds but is not limited to:

• Assist in partial accounts
• Periodic reconciliation and updating of bank statements.
• Preparation of monthly financial reports and schedules.
• Handle petty cash and reconcile petty cash transactions.
• Processing of export and import documentation and payment after validation of various requirements per the work process.
• Perform other accounting-related duties as assigned.

Position Summary

Handling of call-in enquiries

Coordination of order fulfillment

Support to all sales related matters.

Main Accountabilities

• Assist sales department in processing customer enquiries and meeting their needs.
• Manage all enquires, provide timely response and follow ups
• Build sustainable and lasting relationships with customers through tele-communication, social media or web based platform
• Provide accurate and valid information to customers.
• Conduct customer satisfaction survey at given timeline, keep records of customer interactions
• Create and update customer purchasing patterns
• Process and coordinate customer orders fulfilment
• Generate customer order related documents
• Take the extra mile to engage customers by up selling company products

Internal & External Working Relationships

Work with others in a friendly, cooperative manner, and inspire others to cooperate.

Establish a long term working relationship with customers.

Job Requirements (Qualifications, Skills, Experience, Competencies)

· Customer service orientated and proven customer support experience

· Excellent communication skills with ability to adapt/respond to different type of characters.

· Patience in listening to customer request and persistence in follow up

· Proficient in Microsoft words and Excel

· Customer orientation and ability to adapt/respond to different types of characters

Key Responsibilities:

• Preventive and corrective maintenance for DRUPS (Dynamic Rotating UPS) at customers sites.
• Perform schedule preventive maintenance program at various customers’ sites.
• Attend trouble shooting and corrective repair on site
• Identify issues and potential issues from PM activities, provide feedback and possible solution to back office for issue resolution discussion with customers.
• Generate and maintain lean and clear documentation like service report from every service activity.
• Others maybe be needed for customer services.

Requirements:

• Diploma or Degree and above with M&E Engineering background.
• 2-3 years Relevant M&E engineering service or project management experience.
• Good knowledge on electrical system, mechanical, electrical rotating machine functionality, and service methodologies.
• Ability to handle high reliability service demand with technical solution.

Job Description:

Repair

• Analyse errors independently
• Identify needed spare parts, agree and arrange on order with customers
• Carry out repairs (e.g. mechanics, electronics, hydraulics, control technology, pneumatics)
• Agree on solutions with experts from own area and Regional Service Center
• Documentation of carried out service missions

Installation/Commissioning

• Prepare installation together with customer
• Mechanical and electrical installation of the equipment
• Commissioning of the installation
• Providing operator training on site

Preventive maintenance

• Preventive maintenance according to servicing list
• Advice customers about necessary repair work, if necessary, agree on spare parts with customer and order them
• Documentation of carried out maintenance work

Further responsibilities

• Carry out relocation and retrofitting
• Carry out Service-Updates and data protections

Job requirement:

• Bachelor’s Degree or Polytechnic Diploma in Mechanical/Mechatronic/Electrical Engineering as or equivalent
• Working experience in Repairing, Commissioning and Installing of CNC Sheet Metal Punching /Laser cutting machine.
• Minimum 5 years of relevant experience
• Customer focus
• Communication skills
• Ability to convince customer
• Flexible adaptation to different situations and changing work conditions
• Analytical thinking
• Anticipates problems and takes actions to resolve them
• Cooperates and shares information and knowledge, offers support to colleagues

Employer's Company: A well-known Teochew and Cantonese restaurant.

Job Responsibilities:

- Perform standard duties as a server.

Worker Requirements:

- Experience required.
- Hardworking and willing to take initiative.

Benefits:

- Annual Leave: 7 days
- Sick Leave: 14 days

This is a full-time role for a Manager - Customer Service & Billing in the third-party logitsics Warehouse Department in SH Cogent Logistics Pte Ltd. You will be reporting to the HOD and lead a customer service team of about 20 staff to meet the logistics requirement of our clients.

Manager - Customer Service & Billing

1. Report to Head of Department, lead a customer service team in the third-party logistics warehouse department.
2. Integrate management direction into strategy and seek continuous improvement deliverables in Customer Service & Billing area.
3. Drive the customer service team to meet customers’ KPIs.
4. Respond to customer queries and ensure that their requirements are met.
5. Be the owner of processes including the department’s Business Continuity Plan and guide the customer service team to execute them in an efficient, effective and timely manner.
6. Prepare management & operational reports on Customer Service & Billing performance.
7. Work closely with IT Department & vendors to implement change management to WMS & SAP processes.
8. Plan annual stock take for key accounts and coordinate with the stakeholders to ensure smooth implementation of the annual stock take.
9. Provide monthly accrual on billing to Finance Department.
10. Ensure billing to customers are perform timely and accurately to meet KPIs set by the Head of Department.
11. Review debtor aging list and recommend suitable debts collection plan to management.

Requirement:

1. Possess a Bachelor’s Degree
2. 5 years of experience in third party logistics or in any supply chain operations
3. Experienced in leading a team of about 20 pax
4. Proficient in WMS, SAP & Microsoft Office
5. Ability to work well with all levels of staff
6. Ability to deliver feedback in both verbal & written form

Others Information:

1. Alternate Saturday
2. Company Transport: 2 ways from Jurong East
3. Daily meal subsidy
4. Medical, dental & insurance benefits

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical or Marine Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.

Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

· Assists in achieving store recruiting goals

· Run Cash Register

· Drive the achievement of the store’s sale targets while also meeting individual sales goals

· Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

· Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

· Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

· Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

· Identifies performance issues and policy violations according to company policy and partners with the Store Manager

· Keeping the store fully stocked

· Maintaining the highest level of visual merchandising and store conditions

· Delivering exceptional sales services for improved customer satisfaction

· Interacting with customers and identifying their needs and preferences

· Operating cash registers and point-of-sale machines

· Receiving and verifying the quality and quantity of new shipments

· Enforcing in-store security and health and safety procedures and regulations

· Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

· Previous specialty retail management experience, preferably in the outdoor industry

· Retail background preferred-previous management experience

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

· Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.

· Follow all standards for issuing and receiving stock within the store's area of operation.

· Monitor and take inventory on regular basis to compile orders based on par levels or needs.

· Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.

· Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.

· Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.

· Responsible for storage of both food & beverage and operational stock.

· Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.

· Refuse acceptance of damaged, unacceptable, or incorrect items.

· Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.

· Ensure all store requisitions are signed by concerned Department Heads (HOD’s).

· Ensure the quantity requested and the quantity issued always matches.

· Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.

· Post all invoices using the MMS - Material Management System.

· Speak with others using clear and professional language.

· Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.

· Adhere to all Health and Safety procedures particularly relating to food and beverage items.

· Conduct inventory audits to determine inventory levels and needs.

· Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.

· Complete requisition forms for inventory and supplies.

· Extend all requisitions on a daily basis and update the inventory management software/system.

· Work closely with Purchasing to order and receive items and equipment.

· Troubleshoot any vendor delivery issues and oversee/follow up on the return process.

· Verify and track received inventory and complete inventory reports and logs.

· Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields
• Well experience in retail management or sales
• Knowledge of retail operations, merchandising, and budgeting processes
• Proven ability to develop and implement retail promotion strategies
• Positive, friendly, and organized
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).