Key Tasks / Responsibilities:

1. Strategic Mills Relationship Management:

• Develop and maintain strategic relationships with mills to enhance business opportunities.

1. Domestic Sales (particularly with CNOOC):

• Manage a team of 2 Business Development Managers (BDMs) focusing on domestic sales.
• Work with Strategic Mill Partners or channels in Central Asia to drive sales growth.

1. Breakthrough in Chinese CCUS and/or Geothermal:

• Lead efforts to penetrate the Chinese Carbon Capture, Utilization, and Storage (CCUS) market and/or the geothermal sector, as well as other relevant decarbonization activities.

1. Oversee Customer Service and Customer's Project Teams in Wuxi:

• Manage a team of 4 direct reports to ensure high levels of customer satisfaction and project success.

1. Asia Pacific Executive Team:

• Be an active member of the Asia Pacific Executive Team.
• Responsible for yearly budget planning, participate in strategy meetings and conduct monthly operations reviews.

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Job Description

Prepare and pack high-quality cuts of meats according to customer specifications using company standards and adhering to all safety requirements.

The majority of time will be spent operating processing equipment.

Operation of Meat Processing Equipment

Pack, trim, and customize portions of meat products using knives, or other meat production equipment.

Count and stack on tray portions per customer and company specifications

Label portion with a supplied number of product labels

Set up packing and labeling area as required

Perform end-of-day functions

Actively maintain, and merchandise partial cart

Keep the packing area, cutting room, and surrounding area clean and sanitized.

Follow company GMP (Good Manufacturing Practices) to maintain sanitary conditions

Work rotating shift

Physical Requirements

• Lift up to 30 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.

• Meet established volume/activity standards.

• Stand or walk 100% of the time.

• Frequent reaching, grasping, and lifting individual stock items below waist level or above shoulder level.

• Frequent bending, kneeling, and squatting.

• Able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.

• Tolerate working in extremely cold temperatures -18 °C – 10 °C

• Ability to use computers, calculators, and communication systems required to perform the job functions.

Kindly send in your full resume with your expected salary & earliest start work date.

We regret that only shortlisted candidates will be notified. Thank You.

Ruby Ng

R1106066

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

We are now seeking Field Service Engineer to perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation. On a worldwide basis, our engineers represent the company while servicing, troubleshooting and supervising repair of NOV equipment. They shall be proficient to make necessary repairs and minor corrections to systems as required and provide a high level of customer service for product maintenance and in-field repair.

Responsibilities:

• Perform inspection, installation, commissioning, repair, upgrading, troubleshooting and related service work on offshore drilling platforms, land rigs, Shipyard or in workshops.
• Liaise with rig’s management during offshore assignment.
• Communicate with respective Managers for briefing and debriefing of service-related activities.
• Fill in necessary job reports, ISO work instructions and checklists required for all work in a timely manner.
• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
• Communicate field failures and feedback reports to the appropriate departments.
• Install, commission, troubleshoot, and repair NOV drilling equipment
• Provide training to other NOV personnel on the following systems and equipment as needed.
• > Analog and digital PLC based systems
• > Proprietary integrated control systems (Cyberbase, Amphion)
• > Variable Frequency Drives
• > Hydraulic/Pneumatic Systems
• > Electrical Systems (including various types of AC/DC motors)

Job Requirements/ Qualification:

• Bachelor's degree in related field or equivalent combination of education and experience.
• 5+ years’ experience in a related field is most welcome.
• Travelling on short notice is required. approximately 50% travelling.

Technical Competencies:

• MS Office products (Word, Excel, Powerpoint, Project)
• Ability to understand electrical schematics and PLC programs. It will be advantageous if the candidate is well versed in hydraulic / mechanical systems and also have an in-depth knowledge of the of the Drilling Equipment designed by NOV.
• Preferred working experience in Reliability, Availability, Maintenance and Safety (RAMS) and application of FEMCAs (Failure Mode, Effects, and Criticality Analysis) strategies for predictive maintenance (PM) and corrective maintenance optimization.

The position is responsible to coordinate services and process service-related paperwork. The position also requires preparing aftermarket quotes, processing customer orders and ensure timely delivery of these orders is fulfilled by our global locations.

This is a 12 months contract role based our of our ICON office, Singapore.

Job Description:

• Receive and log service requests from customers or warranty enquiries - to work with service manager to ensure assignment of appropriate service technician.
• To assist and support management in monitoring technicians' attendance, OT, allowance claims and monitor progress to close out all service jobs.
• Ensure all quotations for service repairs are actions and recorded.
• Generate Purchase Orders to vendors for the procurement of goods/supplies required for service jobs, etc.
• Ensure Delivery Orders are logged correctly and monitor vendor invoices are received timely and in complete order.
• Generate quotations and order entry for spare parts.
• Coordinate and follow-up on aftermarket order statuses.
• Maintain and update administration files related to the service team.

Job Requirements:

• Min Diploma or any relevant qualification with 2 years experience in similar function.
• Strong communication skills for internal and external stakeholder management.
• Able to prioritise and work in a team.
• Good experience in Microsoft Excel and Word
• Meticulous and attention to detail.

Job Description:

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems.
• Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Job Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

• Issue quotation for all Refuse Handling Equipment and & Refuse
  Collection Vehicle, repair jobs.
• Email comprehensive maintenance quotation to customer and process renewal.
• Pass documents for billing to accounts department promptly.
• Assist maintenance and service team on documents.
• Reply to emails for breakdowns and repair jobs, promptly.
• Prepare and scan maintenance checklist monthly email to customer.
• Maintaining E -copies documents in the server and filing hardcopies.
• Prepare labour costing for accounts department, twice monthly.
• Update and check the maintenance schedules are completed.
• Coordinate with the technicians on the servicing schedules.
• Provide technician with details to attend emergency breakdown.
• Updating store on withdrawal of items under job numbers.
• Issue material/operation form, to purchasing department to order items, locally.
• Liaise with oversea suppliers for spare parts and follow up for shipment delivery.
• Perform ALL other service and maintenance administration for the Head of Service Department / Service Executive

Details:
• 6 days work week (Inclusive of weekends)
• Shift work
• Minimum 44 hours per week
• Basic Salary: up to $2,000 per month (based on experience)

• Additional OT Pay

• Sales Incentive
• Required to work on weekends and Public Holidays

Job Description:
• Oversee shop operations such as handling customer complaints, managing service standards and procedures on ground etc.
• Outlet Hygiene Maintenance, ensure cleaning schedule is followed
• Preparation of waffles, desserts and drinks
• Recommending and scooping of ice cream
• Stock monitoring and ordering
• Team player
• Basic personal hygiene
• Opening & closing of cafe
• Any other ad-hoc duties assigned by the management

Job Requirement:
• Min. commitment of 6 months
• Food Hygiene certificate preferred
• Possess good communication and interpersonal skill

Job Type: Full-time

Location: Westgate

Start Date: Immediate

Schedule:
• Day shift
• Afternoon shift

• Full shift
• Weekend availability

Basic Pay: $1,500.00 - $2,000.00 per month. Additional OT Pay. Sales Incentive

Email: [email protected]

Contact: +65 81279440

Kind Kones is an all-natural plant-based ice cream brand. Our ice creams are free from dairy, egg, refined sugar and other artificial additives with mostly gluten-free options. We also serve a selection of desserts that are healthier alternatives to conventional versions usually loaded with sugar, salt, and unhealthy fats. Kind Kones strives to provide a better way to indulge in sweet treats guided by a philosophy of being kind to your body, the environment, and to others.

Job Scope

• Maintain efficient operations at the control centre, upholding the highest standards of customer service.
• Oversee and coordinate daily tasks to ensure a seamless control centre operation.
• Collaborate with team members to evaluate lapse, rectify, and recommend changes.
• Efficiently manage and control inventory to meet customer demands.
• Responsibly handle customer inquiries from multiple communication platforms.
• Drive an exceptional customer service experience, offering product knowledge and assistance throughout the customers’ journey.
• Update CS log and ensure accuracy.
• Review data and update daily, weekly, and monthly reports.
• Assist in daily route planning activities.
• Any other duties as assigned by Reporting Officer.

Requirements

• Diploma in Logistics/Supply Chain/Business Administration/Finance and above.
• Mininum 1 year working experience in supply chain fulfilment, ground distribution and first/last mile delivery operations.
• Good PC skills in Microsoft Office (Excel, Word & PowerPoint).
• Experience in CRM
• Familiar with Singapore traffic rules and regulations
• Working knowledge of pharmaceutical logistics
• Candidates who can start work immediately or on short notice will have an added advantage.

Admin cum Customer Service

Our office address: 38 Jalan Buroh #08-01 Singapore 619504 (Nearest MRT Lakeside, Boon Lay)

Job Scope:

- Manage of incoming phone calls and liaising with clients & staffs competently

- Coordination, Handling computation of clients billing, pay out and queries promptly & appropriately

- To support superior & boss requests in replying our client CSD or salesman

- MS Office and English proficiency

- (Problem solving/ resolving conflicts) Resolve problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution, liaise with our delivery team.

- Clerical work including maintaining records and entering data or other variety of tasks.

Requirements:

- MS Office and English proficiency

- Ability to multitask and prioritize daily workload

- English & Chinese verbal and written communications skills

- Permanent, Full-time position

- CPF & Annual Leave entitlement

- Working hours (5.5 days work) Monday to Friday 9am – 6pm

- Saturday 9am – 1.30pm

- Knowledgeable in Microsoft Office

- Able to work independently in fast pace environment

- Able to handle phone calls, Well-mannered and polite to clients

Please send resume to: [email protected]

Job Description

• Preparing and cutting of meat products - chilled / frozen pork or pork related products

• Packing and storing of pork products in designated containers

• Ensure proper labelling of finished items and ensure that they are packaged properly

• Ensure work safety, hygiene and all regulations are adhered to

• Ensure meat handling and storage is in compliance to safety standards

• Ad-hoc duties as assigned

Requirements

• Preferably prior experience in food processing environment

• Prior working experience in operating meat equipment such as band saw, slicer, meat grinder/blender and etc. will be an added advantage

• Physically fit to withstand cold temperate

• Flexible working timing

The Career Service Executive plays a key role in profiling learners, assessing career readiness, and facilitating their transition into the workforce. This role involves conducting career readiness assessments, organizing workshops and sessions, and tracking learner engagement and career outcomes.

Key Responsibilities:

1. Career Readiness Assessment:

· Evaluate and profile learners based on their career goals, skills, and industry interests.

· Maintain up-to-date records of learner profiles for targeted career support.

· Identify suitable learners for freelance Classroom Support roles and other job opportunities and extend invitations.

2. Career Assistance Workshops and Sessions:

· Plan and deliver career workshops focused on job readiness, resume building, and interview preparation.

· Organize one-to-one career advisory sessions, providing learners with personalized guidance to support their learning and career development journey.

3. Engagement and Career Outcome Tracking:

· Track learner participation and engagement in career services activities.

· Monitor and report on career outcomes, including job placements and learner progression.

· Provide follow-up support to ensure learners achieve their career objectives.

Qualifications & Requirements:

· Minimum educational attainment of Diploma.

· Strong interpersonal, communication, and problem-solving skills.

· Proficient in both written and oral communication.

· Experience in career services, talent development, or workforce planning.

· Familiarity with resume building, interview techniques, and career development strategies.

· Ability to work effectively with diverse populations and tailor services to meet individual needs.

· Commitment to maintaining professional ethics and standards in career services.

· Career coaching certification or qualification is a plus.

Key Skills:

· Relationship management

· Communication, presentation and coaching skills

· Market research and analysis

Permanent, Full Time

We are seeking candidates with:

· A diploma/degree in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.

· At least 2 years of experience in Engine Repair & Maintenance.

· Fresh graduates are welcome, and the company will provide training.

Roles & Responsibilities

· Perform the repair, maintenance, or overhaul of marine diesel engines 2 & 4 stroke under the supervision of Engineer / Technicians.

· Comply with all the requirements to carry out the jobs in the shipyards or anchorages.

· Lifting and shifting heavy components of engine back to the workshop for repair/reconditioning and vice-versa.

· Ensure prompt response and smooth communication with the customers

· Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

· Relevant marine / mechanical / engineering qualification

· Hands-on experience in trouble-shooting, maintenance and repair is an added advantage

· Candidates with no experience may apply as apprentices as training will be provided

· Willing to work in a shipyard/anchorage environment

· Able to work overtime as and when needed

An attractive remuneration package and career growth opportunities await the successful candidates. Interested applicants are invited to email with detailed resumes indicating their current and expected salary.

Our client :

A leading supplier in food distribution industry

5.5 days work week

West region, Pandan loop

Up to $2800 (depend on experiences)Performance bonus

Responsibilities:

- Prepare and process sales orders and quotations

- Coordinate and liaise with clients on their enquires on the products, services and order status

- Build and maintain strong rapport with clients to ensure customer satisfaction.

- Work closely with various stakeholders in the company

-prepare regular reports on sales, client feedbacks and KPI

Requirements:

Diploma with 2 years working experience as customer service in B2B environment in an advantage

Able to handle both English and Chinese written documentsProficiency in CRM system and MS Office

To Apply >>

Please attach updated detail resume in MS WORD FORMAT (.doc file) and include the following information:

· Personal Particulars (with short residence address)

· Education

· Work experiences (period of employment & job duty) in point forms

· Reasons for leaving each employment

· Last drawn salary in each employment

· Expected salary

· Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R24125364

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Primary Function:

• Lead Food Safety risk assessment and quality records (QRs) for escalation on lines as per Global GMP lifecycle policy.
• Provides support and inputs to update Food Safety Policy and site HACCP.
• Provide support to the Manufacturing organization to facilitate the efficient operations within the production area.
• To optimize existing processes and to ensure that production goals are met. Ensures systems and processes to maintain GMP at workplace.
• Collaborate with Operations sub-functions in tracking critical production and cleaning parameters to track and collate responses for consumers/medical/affiliates escalations.
• Monitors performance of equipment, machines and tools and corrects equipment problems or process parameters that can produce non-conforming products.

Major Responsibilities:

• Responsible to Manage and focus directly on GMP food safety engineering/food security and validation, in preparation for the commercial production of regulated products.
• Support execution of projects related to food safety and optimization of existing manufacturing processes to deliver products with the production requirements consistent with Gold Standard Policies.
• Responsible for leak management and sanitation response during food safety events, including oversight for sanitation and verification activities.
• Ensures effectiveness of routine sanitation and cleaning activities.
• Train shopfloor technicians on food safety requirements
• Responsible to perform quality events investigation and coming up with CAPA action. Ensuring the effectiveness of CAPA action.
• Interface with other departments and suppliers to address root causes.
• Responsible to motivate and train employees for the facility and from third party as part of food safety program.
• Partner with Engineering on the installation, modification, upgrade and maintenance of manufacturing equipment. Co-Development of qualification and validation protocols.
• Execution of qualification and validation activities
• Lead incident reviews to investigate and correct microbiological non-conformities and provide recommendation regarding process design, product disposition and continuous improvement.
• Optimize the documentation for quality systems, cleaning and validation, SOPs, HACCP plans, and food safety policy and protocols.
• Ensures plant Food Safety documentation is maintained in an audit-ready state, meeting all statutory, regulatory requirements & customer expectations.
• Ensures the effective use of materials, equipment, and personnel in producing quality products at an effective operating cost.
• Responsible for compliance with applicable Corporate and Divisional Policies and Procedures.
• Prepares reports, publishes, and makes presentations to communicate findings.
• Implement, document, and maintain controlled, repeatable production processes.
• Understands the business needs of the company and has knowledge of the customer needs of our business.
• Cultivates internal and external network of resources to complete tasks.
• Any other duties as assigned by supervisor.

Requirements:

• Diploma/Bachelor’s degree in Process Engineering/ Mechanical/ Electrical/ Food Science/Biotechnology/Microbiology
• Minimum 3-5 years of related experience in quality/manufacturing/production, preferably in a GMP environment in food/pharma industry
• Able and willing to work on shift pattern (12 hours rotation shift)
• Preferably with knowledge in SAP system/POMS/MES.
• Preferably with knowledge about food microbiology, pathogens and food safety.
• Able to make fast decision and react efficiently to situation.
• Understands engineering principles, theories concepts, practices and techniques

*Kindly note this position is based in Tuas.

*This position will be working on shift pattern.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Job Summary

• Paid Training & Development
• Central
• Career advancement
• OT applicable
• Growing organization, with great perks & benefits
• New opening, with new facilities
• Non busy, chilled environment

Jobscope

• Support bar station, preparation of drinks
• Assist customer on order taking
• Serving of food & wines to customer
• Cashiering duties
• Other ad-hoc duties assigned

Interested applicants please whatsapp me [add] Wa.me/6569900459

Full Name :

Past work experience :

Availability :

FHC :

Attached resume

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field.

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description

•attend to agents/customers' enquiry &resolve issues arises

•checking with carrier for spaces &bookings+ rates update if not ni system

•submit/declare dg, monitoring of carrier's approval &pm4 approval

•submit/declare oog, monitoring of carrier's approval

•process bookings, arrange pick up/ trucking/ clearance for import &exports

•monitoring &updates to customer/agents for any vessel delays or bring forward

•request stuffing &unstuffing photos as needed

• issue payment vouchers &submit for approval

• process import clearance for customers

•check cargo status, schedule &update to customers for delivery/pick up

• checking of documents &submission for permit declaration

•fumigation arrangement

•stuffing &unstuffing arrangements for FCL

• local delivery arrangements

• processing of coo/can/customs docs/sol (prefential &non-preferential)

•attending to overseas/local r/o enquires &quotations

•courier of original documents (e.g. obl/coo)

• arrange/check/request/prepare documents for assignments

• update billing and assist ni closing of job files

• any other duties and responsibilities assign

Job Requirements

Minimum Diploma

Strong communication skills

Profiency in MS office applications

Ability to work independently while being a strong team player

Job Description

•attend to agents/customers' enquiry &resolve issues arises

•checking with carrier for spaces &bookings+ rates update if not ni system

•submit/declare dg, monitoring of carrier's approval &pm4 approval

•submit/declare oog, monitoring of carrier's approval

•process bookings, arrange pick up/ trucking/ clearance for import &exports

•monitoring &updates to customer/agents for any vessel delays or bring forward

•request stuffing &unstuffing photos as needed

• issue payment vouchers &submit for approval

• process import clearance for customers

•check cargo status, schedule &update to customers for delivery/pick up

• checking of documents &submission for permit declaration

•fumigation arrangement

•stuffing &unstuffing arrangements for FCL

• local delivery arrangements

• processing of coo/can/customs docs/sol (prefential &non-preferential)

•attending to overseas/local r/o enquires &quotations

•courier of original documents (e.g. obl/coo)

• arrange/check/request/prepare documents for assignments

• update billing and assist ni closing of job files

• any other duties and responsibilities assign

Job Requirements

Minimum Diploma

Strong communication skills

Profiency in MS office applications

Ability to work independently while being a strong team player

Job description

Key Job Responsibilities:

• Create new service project job number in ERP.
• Assess the customer request and offer advice on the right solution depending on the maintenance contract / warranty.
• Collaborate with the Field Service Engineers’ / Supervisor to determine the number of hours, personnel, and parts and equipment needed for service visits.
• Prepare job order and vessel schedules to Service Engineers with complete work instruction of the assignments and process everything in the relevant systems.
• Hold a debriefing with the Service Engineer(s) regarding the work schedule.
• Inform customers of service work progress and handle all communication related to services requests with customers.
• Ensure proper documentation of work done & manage invoice settlement without delay.
• You approach customers proactively to optimize the order book.
• Assist Manager draft quotation to customer’ enquiries and manage all customers' enquiries professionally and timely. (e.g. sending service reports and other documents follow up etc.).
• Provide project management support to service managers to assist in managing service projects, attend customer meetings etc.
• Partner with the Sales Department for possible sales opportunities.
• Ensure compliance with health, safety & environment regulations.
• Other duties and responsibilities as assigned by the department.

Authorities

• Point of contact for customer requests, scheduling & dispatching service technicians, assessing the urgency of the customer's call.
• Calculate, prepare, and send out service quotations and technical proposals and ensure that enquiries are turned into job orders.
• Manage service work hours optimally so that there are no excess manhour billings.

Minimum Qualifications and Experience:

• Bachelor’s degree / Diploma in Electrical, Electronics / Automation, and instrumentation Engineering.
• Must possess 2-3 years of experience in the service coordination roles.
• Excellent academics and technical knowledge in marine field.
• Should be able to read, write & speak in English.
• Excellent communication skills.
• Computer proficiency, MS Office (Word, Excel, PowerPoint), ERP (SAP) are advantages.
• Required to work beyond normal office working hours

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time on-site role for a Customer Service Executive (Freight Forwarding) in Cogent Integrated Supply Chain Pte Ltd. The Customer Service Executive will be responsible for handling export documentation, managing communication and document management processes, and ensuring proper billing for all closed jobs.

1. Manage shipping documentation formalities in regards to Port Authority / Customs / Tradenet / Portnet.
2. Ensure proper and timely billing / closing for all job files, issuance of credit note, internal expenses report by end of each month.
3. Coordinates day-to-day operations and transactions for freight forwarding and other related activity.
4. Manage job file creation, costing and other data entries in 56Cargo System.
5. Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents, e.g. shipping order, trucking instruction, shipping certificate, subsidiary certificate, bill of lading, forwarder cargo receipt, export subsidiary certificate, etc.
6. Send pre-alerts and shipping advice timely to customers and agent.
7. Coordinates dispatch of shipping documents to customers and agents.
8. Assist for rate sourcing with various carriers.
9. Adhere to all company rules and regulations including safety rules.
10. Any other duties and responsibilities assigned from time to time.

Requirements:

1. Minimum Diploma or equivalent qualification in logistics or related field
2. Preferably with 2 years relevant experience in Freight Forwarding/ Logistics industry
3. Good verbal and written skills
4. Attention to detail and ability to manage multiple tasks
5. Experience in the freight forwarding industry is a plus

Others:

1. 5-day work week
2. Daily Meal subsidy
3. Medical, dental & insurace benefit
4. 2 way-Transport provided at Jurong East

Job Responsibilities: -

1. Supervise motor inspection and overhaul service work to ensure efficient and effective maintenance work, compliance with safety regulations and quality standards.

2. Conducting motor assembly, testing, and problem solving. Determine the motor status based on test results and issue motor test reports.

3. Improve work method, quality management systems, and workflow to enhance maintenance processes.

4. Provide technical support for motor pre/post-sales activities, including technical knowledge training for customers, ensuring customer satisfaction.

5. Develop and implement motor inspection, maintenance, and diagnostic plans for products, providing field technical guidance and process supervision.

6. Perform motor fault diagnosis, including vibration analysis, temperature monitoring, electrical testing, and insulation checks, etc.

7. Analyze and resolve motor-related problems to ensure optimal performance and reliability.

8. Train and upgrade the skills of workers in motor maintenance processes, including testing, assembly, insulation, repair, etc.

Requirements:-

1. Degree in Electrical Engineering or related field (preferred). Hands-on experiences in motor overhaul maintenance and technical support.
2. Possess years of experiences in motor repair and testing, diagnostics and troubleshooting.
3. Familiar with the maintenance, overhaul and testing of various high-voltage and low-voltage motors.
4. Preferably with class-3 driving license.

Primary Objective(s) of Position

• Attending to customers’ enquiries, managing customer relationships and executing shipments.

Duties & Responsibilities

• Handle Request for Quotation (RFQ) responses and coordinate with the Operations Department.
• Generate Job Orders and ensure their prompt execution.
• Monitor order and delivery schedules, coordinating with vendors, the Operations Department, customers, and international suppliers to ensure on-time delivery.
• Compile daily, weekly, and monthly shipment/order reports for customers and management.
• Plan and generate stuffing lists for the Operations department for each shipment.
• Prepare and process import/export shipping documents.
• Input and update order delivery statuses promptly and accurately in the customer's in-house system (SAP).
• Investigate and address service failures or complaints, implementing corrective and preventive actions.

Skills & Experience

• GCE "A" level and above
• Freight forwarding experience
• Proficient in Microsoft Office applications
• Possess good communication skills and interpersonal skills

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company