Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday | Free fruit every Monday
• 5 days work (Monday to Friday) – 8am to 5pm.
• Saturday & Sunday rotational depending on roster (8am to 5pm)

Job Description:

This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.

Qualifications:

• Customer service oriented with pleasant and polite
• Positive attitude, organized and problem-solving skills

Principal Responsibilities

• Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates.
• Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
• Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
• Influence the customers’ perception of Linde primarily through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
• Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root cause analysis and improvement that involves various department processes as appropriate and to improve business operations.
• Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
• Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
• Establish compliance with Linde safety standard, policies and procedures
• Evidence a strong personal commitment to Safety in the Customer Service Team
• Promote corporate values of the company.
• Other duties as assigned by supervisor.

Required Qualifications/Experience

• Minimum diploma holder in Business/Marketing/Admin / Supply Chain
• Strong interpersonal skills in customer service
• 2 years’ experience in customer service
• 1 year experience in gas company
• Experience in processing PO/DN

Base Salary + Allowance + Completion Bonus

5.5 day work week (alternate saturdays wfh)

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday | Free fruit every Monday
• 5 days work (Monday to Friday) – 8am to 5pm.
• Saturday & Sunday rotational depending on roster (8am to 5pm)

Job Description:

This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.

Qualifications:

• Customer service oriented with pleasant and polite
• Positive attitude, organized and problem-solving skills

Job Scope

• Maintain efficient operations at the control centre, upholding the highest standards of customer service.
• Oversee and coordinate daily tasks to ensure a seamless control centre operation.
• Collaborate with team members to evaluate lapse, rectify, and recommend changes.
• Efficiently manage and control inventory to meet customer demands.
• Responsibly handle customer inquiries from multiple communication platforms.
• Drive an exceptional customer service experience, offering product knowledge and assistance throughout the customers’ journey.
• Update CS log and ensure accuracy.
• Review data and update daily, weekly, and monthly reports.
• Assist in daily route planning activities.
• Any other duties as assigned by Reporting Officer.

Requirements

• Diploma in Logistics/Supply Chain/Business Administration/Finance and above.
• Mininum 1 year working experience in supply chain fulfilment, ground distribution and first/last mile delivery operations.
• Good PC skills in Microsoft Office (Excel, Word & PowerPoint).
• Experience in CRM
• Familiar with Singapore traffic rules and regulations
• Working knowledge of pharmaceutical logistics
• Candidates who can start work immediately or on short notice will have an added advantage.

Admin cum Customer Service

Our office address: 38 Jalan Buroh #08-01 Singapore 619504 (Nearest MRT Lakeside, Boon Lay)

Job Scope:

- Manage of incoming phone calls and liaising with clients & staffs competently

- Coordination, Handling computation of clients billing, pay out and queries promptly & appropriately

- To support superior & boss requests in replying our client CSD or salesman

- MS Office and English proficiency

- (Problem solving/ resolving conflicts) Resolve problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution, liaise with our delivery team.

- Clerical work including maintaining records and entering data or other variety of tasks.

Requirements:

- MS Office and English proficiency

- Ability to multitask and prioritize daily workload

- English & Chinese verbal and written communications skills

- Permanent, Full-time position

- CPF & Annual Leave entitlement

- Working hours (5.5 days work) Monday to Friday 9am – 6pm

- Saturday 9am – 1.30pm

- Knowledgeable in Microsoft Office

- Able to work independently in fast pace environment

- Able to handle phone calls, Well-mannered and polite to clients

Please send resume to: [email protected]

The Career Service Executive plays a key role in profiling learners, assessing career readiness, and facilitating their transition into the workforce. This role involves conducting career readiness assessments, organizing workshops and sessions, and tracking learner engagement and career outcomes.

Key Responsibilities:

1. Career Readiness Assessment:

· Evaluate and profile learners based on their career goals, skills, and industry interests.

· Maintain up-to-date records of learner profiles for targeted career support.

· Identify suitable learners for freelance Classroom Support roles and other job opportunities and extend invitations.

2. Career Assistance Workshops and Sessions:

· Plan and deliver career workshops focused on job readiness, resume building, and interview preparation.

· Organize one-to-one career advisory sessions, providing learners with personalized guidance to support their learning and career development journey.

3. Engagement and Career Outcome Tracking:

· Track learner participation and engagement in career services activities.

· Monitor and report on career outcomes, including job placements and learner progression.

· Provide follow-up support to ensure learners achieve their career objectives.

Qualifications & Requirements:

· Minimum educational attainment of Diploma.

· Strong interpersonal, communication, and problem-solving skills.

· Proficient in both written and oral communication.

· Experience in career services, talent development, or workforce planning.

· Familiarity with resume building, interview techniques, and career development strategies.

· Ability to work effectively with diverse populations and tailor services to meet individual needs.

· Commitment to maintaining professional ethics and standards in career services.

· Career coaching certification or qualification is a plus.

Key Skills:

· Relationship management

· Communication, presentation and coaching skills

· Market research and analysis

Permanent, Full Time

We are seeking candidates with:

· A diploma/degree in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.

· At least 2 years of experience in Engine Repair & Maintenance.

· Fresh graduates are welcome, and the company will provide training.

Roles & Responsibilities

· Perform the repair, maintenance, or overhaul of marine diesel engines 2 & 4 stroke under the supervision of Engineer / Technicians.

· Comply with all the requirements to carry out the jobs in the shipyards or anchorages.

· Lifting and shifting heavy components of engine back to the workshop for repair/reconditioning and vice-versa.

· Ensure prompt response and smooth communication with the customers

· Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

· Relevant marine / mechanical / engineering qualification

· Hands-on experience in trouble-shooting, maintenance and repair is an added advantage

· Candidates with no experience may apply as apprentices as training will be provided

· Willing to work in a shipyard/anchorage environment

· Able to work overtime as and when needed

An attractive remuneration package and career growth opportunities await the successful candidates. Interested applicants are invited to email with detailed resumes indicating their current and expected salary.

Our client :

A leading supplier in food distribution industry

5.5 days work week

West region, Pandan loop

Up to $2800 (depend on experiences)Performance bonus

Responsibilities:

- Prepare and process sales orders and quotations

- Coordinate and liaise with clients on their enquires on the products, services and order status

- Build and maintain strong rapport with clients to ensure customer satisfaction.

- Work closely with various stakeholders in the company

-prepare regular reports on sales, client feedbacks and KPI

Requirements:

Diploma with 2 years working experience as customer service in B2B environment in an advantage

Able to handle both English and Chinese written documentsProficiency in CRM system and MS Office

To Apply >>

Please attach updated detail resume in MS WORD FORMAT (.doc file) and include the following information:

· Personal Particulars (with short residence address)

· Education

· Work experiences (period of employment & job duty) in point forms

· Reasons for leaving each employment

· Last drawn salary in each employment

· Expected salary

· Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R24125364

We are now seeking Field Service Engineer to perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation. On a worldwide basis, our engineers represent the company while servicing, troubleshooting and supervising repair of NOV equipment. They shall be proficient to make necessary repairs and minor corrections to systems as required and provide a high level of customer service for product maintenance and in-field repair.

Responsibilities:

• Perform inspection, installation, commissioning, repair, upgrading, troubleshooting and related service work on offshore drilling platforms, land rigs, Shipyard or in workshops.
• Liaise with rig’s management during offshore assignment.
• Communicate with respective Managers for briefing and debriefing of service-related activities.
• Fill in necessary job reports, ISO work instructions and checklists required for all work in a timely manner.
• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
• Communicate field failures and feedback reports to the appropriate departments.
• Install, commission, troubleshoot, and repair NOV drilling equipment
• Provide training to other NOV personnel on the following systems and equipment as needed.
• > Analog and digital PLC based systems
• > Proprietary integrated control systems (Cyberbase, Amphion)
• > Variable Frequency Drives
• > Hydraulic/Pneumatic Systems
• > Electrical Systems (including various types of AC/DC motors)

Job Requirements/ Qualification:

• Bachelor's degree in related field or equivalent combination of education and experience.
• 5+ years’ experience in a related field is most welcome.
• Travelling on short notice is required. approximately 50% travelling.

Technical Competencies:

• MS Office products (Word, Excel, Powerpoint, Project)
• Ability to understand electrical schematics and PLC programs. It will be advantageous if the candidate is well versed in hydraulic / mechanical systems and also have an in-depth knowledge of the of the Drilling Equipment designed by NOV.
• Preferred working experience in Reliability, Availability, Maintenance and Safety (RAMS) and application of FEMCAs (Failure Mode, Effects, and Criticality Analysis) strategies for predictive maintenance (PM) and corrective maintenance optimization.

The position is responsible to coordinate services and process service-related paperwork. The position also requires preparing aftermarket quotes, processing customer orders and ensure timely delivery of these orders is fulfilled by our global locations.

This is a 12 months contract role based our of our ICON office, Singapore.

Job Description:

• Receive and log service requests from customers or warranty enquiries - to work with service manager to ensure assignment of appropriate service technician.
• To assist and support management in monitoring technicians' attendance, OT, allowance claims and monitor progress to close out all service jobs.
• Ensure all quotations for service repairs are actions and recorded.
• Generate Purchase Orders to vendors for the procurement of goods/supplies required for service jobs, etc.
• Ensure Delivery Orders are logged correctly and monitor vendor invoices are received timely and in complete order.
• Generate quotations and order entry for spare parts.
• Coordinate and follow-up on aftermarket order statuses.
• Maintain and update administration files related to the service team.

Job Requirements:

• Min Diploma or any relevant qualification with 2 years experience in similar function.
• Strong communication skills for internal and external stakeholder management.
• Able to prioritise and work in a team.
• Good experience in Microsoft Excel and Word
• Meticulous and attention to detail.

Job Summary

• Paid Training & Development
• Central
• Career advancement
• OT applicable
• Growing organization, with great perks & benefits
• New opening, with new facilities
• Non busy, chilled environment

Jobscope

• Support bar station, preparation of drinks
• Assist customer on order taking
• Serving of food & wines to customer
• Cashiering duties
• Other ad-hoc duties assigned

Interested applicants please whatsapp me [add] Wa.me/6569900459

Full Name :

Past work experience :

Availability :

FHC :

Attached resume

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Introduction:

We are looking for dynamic, committed individuals to join our Sales team as Sales Executives to grow our HORECA business.

Job Highlights / Benefits

• Staff lunch provided
• In-house gym
• Staff discount
• Walking distance from Tuas Link MRT

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing FMCG clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Job description

Key Job Responsibilities:

• Create new service project job number in ERP.
• Assess the customer request and offer advice on the right solution depending on the maintenance contract / warranty.
• Collaborate with the Field Service Engineers’ / Supervisor to determine the number of hours, personnel, and parts and equipment needed for service visits.
• Prepare job order and vessel schedules to Service Engineers with complete work instruction of the assignments and process everything in the relevant systems.
• Hold a debriefing with the Service Engineer(s) regarding the work schedule.
• Inform customers of service work progress and handle all communication related to services requests with customers.
• Ensure proper documentation of work done & manage invoice settlement without delay.
• You approach customers proactively to optimize the order book.
• Assist Manager draft quotation to customer’ enquiries and manage all customers' enquiries professionally and timely. (e.g. sending service reports and other documents follow up etc.).
• Provide project management support to service managers to assist in managing service projects, attend customer meetings etc.
• Partner with the Sales Department for possible sales opportunities.
• Ensure compliance with health, safety & environment regulations.
• Other duties and responsibilities as assigned by the department.

Authorities

• Point of contact for customer requests, scheduling & dispatching service technicians, assessing the urgency of the customer's call.
• Calculate, prepare, and send out service quotations and technical proposals and ensure that enquiries are turned into job orders.
• Manage service work hours optimally so that there are no excess manhour billings.

Minimum Qualifications and Experience:

• Bachelor’s degree / Diploma in Electrical, Electronics / Automation, and instrumentation Engineering.
• Must possess 2-3 years of experience in the service coordination roles.
• Excellent academics and technical knowledge in marine field.
• Should be able to read, write & speak in English.
• Excellent communication skills.
• Computer proficiency, MS Office (Word, Excel, PowerPoint), ERP (SAP) are advantages.
• Required to work beyond normal office working hours

Details:
• 6 days work week (Inclusive of weekends)
• Shift work
• Minimum 44 hours per week
• Basic Salary: up to $2,000 per month (based on experience)

• Additional OT Pay

• Sales Incentive
• Required to work on weekends and Public Holidays

Job Description:
• Oversee shop operations such as handling customer complaints, managing service standards and procedures on ground etc.
• Outlet Hygiene Maintenance, ensure cleaning schedule is followed
• Preparation of waffles, desserts and drinks
• Recommending and scooping of ice cream
• Stock monitoring and ordering
• Team player
• Basic personal hygiene
• Opening & closing of cafe
• Any other ad-hoc duties assigned by the management

Job Requirement:
• Min. commitment of 6 months
• Food Hygiene certificate preferred
• Possess good communication and interpersonal skill

Job Type: Full-time

Location: Westgate

Start Date: Immediate

Schedule:
• Day shift
• Afternoon shift

• Full shift
• Weekend availability

Basic Pay: $1,500.00 - $2,000.00 per month. Additional OT Pay. Sales Incentive

Email: [email protected]

Contact: +65 81279440

Kind Kones is an all-natural plant-based ice cream brand. Our ice creams are free from dairy, egg, refined sugar and other artificial additives with mostly gluten-free options. We also serve a selection of desserts that are healthier alternatives to conventional versions usually loaded with sugar, salt, and unhealthy fats. Kind Kones strives to provide a better way to indulge in sweet treats guided by a philosophy of being kind to your body, the environment, and to others.

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

What we can offer

• Salary: S$10 to S$15 commensurate based on experience Rookie $10/h
• After 3 months: $11/h (min twice a week for 3 months)
• After 6 months: $12/h (min twice a week for 3 months)
• After 12 months: $13/h (min twice a week for 3 months)
• Managerial: $15/h
• Ex-GFM Staff: $15/h

Responsibilities

• Receiving and confirming walk-in, telephonic, and online reservations.
• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Ushering diners to their tables and providing them with menus.
• Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Knowing the menu.
• Helping out with other positions in the restaurant as needed.

Qualifications

• Willing to work shift hours, weekends and Public Holidays
• Able to adapt to a fast-paced environment
• Has good communication and interpersonal skills

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field.

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description

•attend to agents/customers' enquiry &resolve issues arises

•checking with carrier for spaces &bookings+ rates update if not ni system

•submit/declare dg, monitoring of carrier's approval &pm4 approval

•submit/declare oog, monitoring of carrier's approval

•process bookings, arrange pick up/ trucking/ clearance for import &exports

•monitoring &updates to customer/agents for any vessel delays or bring forward

•request stuffing &unstuffing photos as needed

• issue payment vouchers &submit for approval

• process import clearance for customers

•check cargo status, schedule &update to customers for delivery/pick up

• checking of documents &submission for permit declaration

•fumigation arrangement

•stuffing &unstuffing arrangements for FCL

• local delivery arrangements

• processing of coo/can/customs docs/sol (prefential &non-preferential)

•attending to overseas/local r/o enquires &quotations

•courier of original documents (e.g. obl/coo)

• arrange/check/request/prepare documents for assignments

• update billing and assist ni closing of job files

• any other duties and responsibilities assign

Job Requirements

Minimum Diploma

Strong communication skills

Profiency in MS office applications

Ability to work independently while being a strong team player

Job Description

•attend to agents/customers' enquiry &resolve issues arises

•checking with carrier for spaces &bookings+ rates update if not ni system

•submit/declare dg, monitoring of carrier's approval &pm4 approval

•submit/declare oog, monitoring of carrier's approval

•process bookings, arrange pick up/ trucking/ clearance for import &exports

•monitoring &updates to customer/agents for any vessel delays or bring forward

•request stuffing &unstuffing photos as needed

• issue payment vouchers &submit for approval

• process import clearance for customers

•check cargo status, schedule &update to customers for delivery/pick up

• checking of documents &submission for permit declaration

•fumigation arrangement

•stuffing &unstuffing arrangements for FCL

• local delivery arrangements

• processing of coo/can/customs docs/sol (prefential &non-preferential)

•attending to overseas/local r/o enquires &quotations

•courier of original documents (e.g. obl/coo)

• arrange/check/request/prepare documents for assignments

• update billing and assist ni closing of job files

• any other duties and responsibilities assign

Job Requirements

Minimum Diploma

Strong communication skills

Profiency in MS office applications

Ability to work independently while being a strong team player

• MNC, Tuas, Transport (2 ways)
• Heavy travelling, Good exposure and opportunities
• Basic $3800 - $5000,overtime claim
• Overseas allowances, mobile allowance
• Performance bonus
• No experience can apply, On-the-job training

Role & responsibilities:

• Support the Senior/ Service & Commissioning Engineer on site.
• Provide technical expertise and carryout service order assignments from the Service & Commissioning Manager/ Service & Commissioning Coordinator
• Field representative of the company to evaluate, troubleshoot, analyze, repair, test, and return equipment to service as required or instructed by a service order in a safe and effective manner.
• Create daily reports about the performed service tasks and all related issues and send them to the Service Mailbox
• Complete all the required documentation & write reports regarding the work

Requirements:

• Minimum a Degree in Electrical, Electronic, Computer Science or equivalent
• Good, basic, technical insight into electrical, hydraulic and basic mechanical engineering fundamentals
• 1yr of relevant experience in Marine/Oil & Gas industry
• No experience can apply as on-the-job training is provided
• Good communication skills
• Analytical and systematic approach to problem solving
• Basic understanding of programming and industrial control systems is a plus
• Willing to travel abroad heavily
• Willing to work overtime
• Having a great desire to gain more knowledge and skills
• Positive, solution driven, hands on attitude.
• Can work well in a team but having a great level of self-management and independence

Interested applicants, please send your profile to [email protected]

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Job Description:

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems.
• Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Job Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required