Job Description:

• To manage cashiering, using a POS ordering software and reservation system
• To manage calls for reservations and enquiries
• Serve drinks and food orders when required
• Deliver checks and collect bill payments when required
• Provide excellent customer service to all guests
• Arrange table settings and maintain a tidy dining area
• Follow all relevant Food and Hygiene regulations
• Area cleaning of front-of-house after service

Requirements:

• Locals are welcomed
• Candidates who require work passes need not apply.
• Candidate must have at least 1 year of experience in F&B industry.
• Have a great personality and positive attitude.
• Good customer service and interpersonal skills
• Ability to work independently as well as in a team.
• 5 working days per week,Monday-Friday 9am-3pm,$1900 - $2100 Meals Provided.
• 6 working days per week,Need to work on Weekend & PH,10am-10pm,$2600-$2800 Meals Provided.

If anyone of you keen please send me a watsapp at +65 8690 6883,Or you can also email me at [email protected] can discuss more if you are keen.

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

SCHOOL ICT TRAINER-CUM-AVA EXECUTIVE

08 contract: February 2024 to October 2024, subject to renewal

SINGAPOREANS / PRs ONLY

(Salary: $2,700 to $2,800)

LOCATION

· West & East– All areas

WORKING HOURS

· Mondays, Tuesdays &Thursdays: 7:30 a.m. to 5:00 p.m. with 1hr Lunch break. (when there is no other school event)

· Wednesdays: 9:00a.m to 6: 30p.m, inclusive of 3 with 1hr Lunch break. (Infocomm Club CCA training day)

· Fridays:7.30am to 4.30pm with 1hr lunch break (when there is no other school event)

JOB DESCRIPTION

To perform the duties of an ICT trainer:

· As a classroom co-teacher for ICT lessons,

· As a trainer of small groups students on skills relating to ICT.

· Take note that those labelled with “Required” are critical technical skills that the candidate must have:

· Required: Knowledge about iWorks apps, Google Workspace apps and Microsoft Office apps.

· Required: Photography, videography and media editing skills.

· To support the school-based ICT curriculum, as a classroom co-teacher or trainer, to help build up baseline ICT resources and video tutorials.

Infocomm Club CCA Duties

· To support Infocomm Club CCA by training the students on how to use AV equipment, media editing.

Audio-Visual (AV) Duties

· To follow the work arrangements made by ICT Manager or HOD/SH ICT, act as the AVA Executive for the school and provide AV technical support for teaching and learning purposes as well as school events, including but not limited to setup of projections, sound systems, and control room operations.

· To perform servicing for AV equipment, maintain usage and service records of such equipment, and assist in the maintenance of all AV equipment.

Event Support Duties

· To be the photographer and videographer to capture school events.

· To edit, archive, and update photo montages and videos for school.

· To setup AV equipment for school events.

JOB REQUIREMENTS

Qualifications:

· A National Trade Certificate Grade II or equivalence in a relevant discipline.

· Minimum 1 year of experience, preferably working in ICT training or school(s) and in AVA implementations.

· Good track record in AVA support and ICT skills training

Skills:

· Good relevant technical knowledge in AVA, including but not limited to setup of sound system, projectors, and others.

· Good relevant technical knowledge in videography, including but not limited to video filming, video editing and sound editing.

· Good relevant technical knowledge in photography, including but not limited to photo taking, photo editing and basic graphic design.

· Having a good proficiency in English

Experience:

· Some prior experience as an ICT trainer or instructor with knowledge of working with youth is an added advantage

Qualities:

· Upholding highly on integrity.

· Being a hardworking, cooperative team player who is willing to learn and accept different opinions

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

For more details please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm
111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends and public holidays
• PC literate, well-organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

• Responsible for ensuring and maintaining high level of customer satisfaction and attend to customer issues promptly, to provide excellent service standards at all times, and to ensure courteous and efficient service to the customers.
• To prepare the cafeteria outlet for daily operations. This includes but is not limited to the following: Prepare counter area, food displays, serving utensils and cutleries are properly placed and available to the customers at all times; Ensure condiments are refilled; Perform all other preparation tasks (e.g. prepare beverages, fruits, vegetables and serving points); Perform general housekeeping and cleaning duties.
• Dish out and serve food in the assigned plates and approved portions.
• Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchen staff are running out of items, etc.)
• To perform the cashiering role which includes ensuring correct items are keyed into the POS system, collection of payment and to return change or credit card to the customers.
• Responsible for the cleaning of dining utensils and kitchen utensils on site.
• Be proactive and vigilant in service.
• Interact with customers in a pleasant and calm manner.
• Comply with hygiene and sanitation regulations and safety standards at all times.
• To comply with grooming and appearance standards at all times.
• Any other appropriate duties and responsibilities as assigned.

Job Requirements

• Prior F&B experience would be preferred.
• Trustworthy and able to be a good team player.

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends and public holidays
• PC literate, well-organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Vegetarian Restaurant Hiring Service Crews!

Outlet: Sembawang, Tai Seng

Duties and Responsibilities:

1. Welcome and attend to customers upon arrival

2. Present restaurant menus and help customers to recommend food/beverages

3. Take and serve orders

4. Resolve complaints or problems with a positive attitude

5. Issue bills and settle payments

6. Setup, clean, and organize workstations

7. Ensure enough cutleries for the shift

8. Provide customer service over various platforms

9. Assisting other team members when needed

10. Ensure safety for customers

11. Provide Go-the-Extra-Mile Service

12. Bring used dishes/cutleries to cleaning station and cleaning/washing/drying accordingly

13. Cleaning and tidying of whole restaurant including but not limited to tables, chairs, floors, counters, exteriors, washrooms, etc.

14. Assist with simple ingredient and sauce preparations

15. Any other relevant ad-hoc duties

16. Follow Food Hygiene Practices & Guidelines at https://www.sfa.gov.sg/food-retail/food-hygiene-practices-guidelines

Full Time Employment

Basic Salary $1850 per month

Working hours from 11.30am - 9.30pm including one hour break, 6 days per week.

Part Time Employment

Basic Salary $1400 per month

Working hours from 4.30pm - 9.30pm , 6 days per week

Kindly whatsapp 87999336 or 98209922 to arrange for an interview

Position: Part-full time crew for 3 months (March-May'24).

We are looking for service oriented personnal for our tea shop at Tanjong Pagar/Marina One. Duties include POS cashiering, drinks packing and basic tea concotion.

Daily working hours are 11am-4pm. Preferably be able to work on weekdays. (Weekends, PH off). Hourly rate $10-12/hr. Monthly incentive $100 will be given for commiting at least 4 days/week and another $500 incentive after 3 months* completion. (*at least 60hrs each month).

We welcome anyone that's waiting for school to start, temporary mid career change or even if you're just being keen to learn more about this trade.

We provide fun and flexible working environment!

Duration: 1 year contract

Location: Boon Lay

Working hours: 8.30am - 5.30pm (Mon - Fri)

Job Responsibilities

• Conduct consumer and product research both qualitative and quantitative including developing protocols, monitoring field work, data analysis and interpretation of results
• Prepare reporting/presenting research findings, contributing to the decision-making process.
• Contribute to CS team goals by participating on teams where new methodologies and capability are evaluated, proposed, and implemented.
• Ensure two-way communication between yourself and other team members.
• Other ad hoc duties assigned

Job Requirements

• Min. degree in food science /market or product research or related areas
• Min. 5+ years of work experience in consumer and sensory research
• Knowledge of Discrimination, Descriptive Analysis & Digital tools and techniques
• Project management experience is highly preferred

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

Roles and Responsibilities:

· Receive queries and requests from phone calls and emails

· Communicate with customers through these channels professionally and within the required service level agreements in a fast-paced environment

· Provide accurate, personalised and anticipatory service with complete resolution

· Take necessary action to provide first call resolution within the required response time

· Ensure customer’s issues are resolved, follow up with customers via call and email where necessary

· Log all details of engagements with customers, accurately and legibly in the system in a timely manner, and to track these cases till closure

· Work as a team to ensure that the contact centre service level is met

· Handle any other administrative functions as assigned by Team Leads / Manager

· To attend briefings/trainings conducted by Team lead / clients or Managers

Requirements:

· Diploma and above (open to Fresh grad)

· Candidate with prior experience in customer service preferred

· Good command of English (written and spoken)

· Highly disciplined and meticulous

· Analytical with good problem-solving skills

· Organised, Self-motivated, Positive attitude and Result-oriented

· IT savvy with good working knowledge of Microsoft Office

· Strong phone and verbal communication skills along with active listening.

· Empathetic and customer-oriented, with a passion for service excellence

· Ability to multitask

You may submit your resume to [email protected] for immediate processing.

Only Shortlisted candidates will be notified.

(EA Reg No: 20C0312)

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

(Note: Shortlisted talents will be invited to submit a 1-minute video on 'All About ME')

Job Description & Requirements

Responsibilities:
- Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
- Involve in closing of shop (only applicable for night shift staff)
- Attend to walk-in customers promptly
- Maintain cleanliness and tidiness in work areas
- Assist in stock taking / recording
- Answer incoming calls and handle delivery orders

Requirements:
- No experience required as on-the-job training will be provided
- Pleasant disposition and well-groomed
- Cooperative and helpful with other team members
- Excellent and positive service attitude
- Able to work shifts, weekends, eve of public holidays and public holidays on 5.5 days per week, on rotating shifts
- Minimum 6 months commitment
- Independent and able to multi-task
- Able to commence work in short notice will be an added advantage
- Only Singaporean/PR may apply

Benefits:
1) Career advancement
2) 7 days annual leave
3) 7 off days per month
4) Overtime pay
5) Medical subsidies
6) Dental benefits

7) TCM benefits
8) Staff drink
9) Other allowances*

* Terms and Conditions apply.

We regret that only shortlisted candidate would be contacted.

Job Scope:

• Perform maintenance on laboratory furniture and scientific instruments
• Provide installation, commissioning, and aftersales service
• Ensure accuracy, reliability, and confidentiality of all test reports
• Conduct risk assessments

Job Requirements:

• Minimum ITE/Diploma in Electrical/Mechanical/Mechatronics Engineering
• Able to perform hands-on repair and troubleshooting of equipment
• Able to understand Circuit Schematic Drawings
• Experience or knowledge in ISO/IEC 17025 will be an added advantage

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

Job Scope

• Handle customer enquiries through emails and calls or forward to the relevant department for assistance.
• Update Company contact list (Excel spreadsheet, Portal, Linkus App)
• Update of ownership Listing.
• Ensure all letters are franked properly, fund requisition, (Update total numbers of letters frank into the spreadsheet every end of the day) and ordering of ink cartridges (When needed).
• Assigning company referral cases to agents, following up with calls, and updating the spreadsheet.
• Assisting to forward the commercial listing emails
• Other ad hoc duties as assigned by the manager.
• Provide prompt frontline services and perform administrative tasks and reception duties.
• Attending to walk-in, phone and email enquiries
• Maintain proper filing and disposal of confidential documents
• Identify and assess our salespersons' need to achieve satisfaction
• Build sustainable relationships and trust with our salespersons through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within time limits; and follow up to ensure resolution
• Take the extra mile to engage our salespersons
• Assist in liaising and creating agency collaterals like name card design, mailers, etc
• Assist in the design and creation of graphics, and layouts for making name cards

Requirements

• Diploma holder of any discipline with 1 - 5 years of experience
• Proficient in MS Office applications
• Strong interpersonal and communication skills
• Team player and foster a cooperative work environment
• Knowledge of creative design tools (e.g. Photoshop/Illustrator/Indesign/Canva) will be a plus point

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you. Simply submit your application with your updated Resume in MS Word Format to Then Eugene (EA Personnel Reg. No.: R22104742) by clicking the ‘Apply link’.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process, or use full NRIC numbers during our screening and job application process. Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Position: Customer Service Officer

Location: Mountbatten

Salary: Up to $2800

Job Description:

• Manage incoming calls, ensuring accurate coding and resolution.
• Collect precise customer information and update records accordingly.
• Verify support agreements and warranty validity following local guidelines.
• Log all calls, including compliments and complaints, in the CRM system.
• Enter complete and accurate data into the CRM tool.
• Scheduling appointments across service centers and ensuring mobility services are offered.
• Screen technical calls and direct them to the appropriate channel.
• Provide customers with call numbers for follow-up.
• Offer timely and professional general advice to customers.
• Assist in special product campaigns or promotions.
• Coordinate services, pickups, and deliveries for customers.
• Assist in generating required daily, weekly, and monthly reports.

Job Requirements:

• Must be comfortable to do OT.
• Capable of thriving in a high-pressure and fast-paced work environment.
• Minimum 2 years of experience in the Customer Service industry.
• Minimum 2 years of experience in Call Centre support.
• Strong Customer Service skills.
• Effective Communication skills.
  

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

• Position: Front of House & Back of House Crew
• Working Location: One North
• Salary: $11-14/hour

Responsibilities:

• Assist in restaurant operations (either front or back of house- to be discussed)
• Deliver excellent customer service - Keep work areas, such as food preparation areas, and customer areas clean and organized.
• Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.
• Greet customers who enter the business and answer phone calls from customers.
• Full time roles are available upon request

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· Any additional language (eg. Korean) would be an added advantage.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience in management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

Responsibilities:

• · Offer a professional, friendly greeting and engaging service
• · Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• · Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• · Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• · Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends and public holidays
• PC literate, well-organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Customer Service Officer (Funeral Industry)

(Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2,500 - $3,000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De