• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the team
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Description

• Industry/ Organization Type: Food Manufacturing
• Position Title: Food Technologist (R&D)
• Working Location: Clementi
• Working Hours: 5.5 days (Mon to Fri 8AM – 5PM, Sat 8AM – 12PM)
• Salary Package: Basic Salary up to $2,500 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop and test new food products, recipes, and formulations.
• Innovate and enhance existing products to meet consumer preferences and market trends.
• Implement and oversee quality control procedures to ensure product consistency and compliance with safety standards
• Conduct research on food ingredients, processing methods, and preservation techniques
• Ensure all products and processes comply with local and international food safety regulations, including HACCP, FDA, and other relevant standards
• Work with production teams to optimize manufacturing processes
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma/Degree in Food Science, Food Technology, or a related field
• Has 1 year of experience in food product development or a similar role.
• Strong understanding of food science principles and food processing techniques

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70729 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Singapore Based (Woodlands Link)
• 5 days | Mon to Friday 8.30am to 6pm
• Salary: $2500 - 4000
• Diploma in Business Administration or relevant discipline; Proficient in Microsoft Excel (Pivot Table, Data Analysis Tool)
• Career Progression Opportunities

Industry: Food Manufacturing
- This role is reporting to General Manager of International Sales

Job Responsibilities:

• Oversee and operational in the Order to Cash (OTC) process
• Take a lead in the sales support division with assisting in quotation, sales enquiries etc within the International Business Department
• Uphold SOP processes and standard
• Provide support in export operations, processes & documentations
• Provide support the International Business Department in Admin matters and controls

Job Requirement:

• With Diploma in Business Administration or relevant discipline is preferred.
• Experience in preparing data sets for management reporting and internal controls is preferred
• With relevant working experience in manufacturing industry is an advantage
• Proficient in Microsoft Excel (Pivot Table, Data Analysis Tool)

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Provide delivery of cooked food from Central Kitchen to designated locations.
• Collect and return the food trays/containers to the Central Kitchen.
• Any ad hoc duties as and when assigned by the Superior.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Location: Orchard

Working hours: 2pm - 9pm (with 1 hour break) Working 6 or 7 days per week

• Daily menu planning for meals for the family
• Preparation and execution of meals
• Traning the helpers in the preparation of kitchen, food, and the setting up of dining area
• Training the helpers in the organization and hygiene of the kitchen and dining area
• Sourcing and procurement of ingredients, kitchenware and utensils
• Planning and execution of meals for events/ parties at the family residence or assigned location when required by the family
• Any other ad-hoc assignments or projects as when required by the familyStock, organize, and clean kitchens and cooking utensils.

Requirements:

• Experience work as chef
• Specialized in Cantonese, Shanghai cuisines
• Trained Asian Chinese Cooking
• Working with organic wild and fresh produce
• Familiar with nutrition

Benefit Summary:

• West/Central Region
• Basic up to $2800
• Full Benefits Entitlement
• Government Sector

Roles & Responsibilities

1. Coordinating and ensuring smooth running of F&B services for in-patient meals and in-house events in the hospital

2. Taking/compiling meal orders for private and special diet patients.

3. Ensuring all food trolleys are heated prior to dishing of meals, and despatching meals to the wards timely and correctly.

4. Attend and resolve patients'complaints, and tabulate patient’s feedback for management review.

Requirements

• Minimum secondary education

• Competent in MS Words, outlook and Excel

• Good Communication and interpersonal skills

• Physically fit and able to work staggered hours

• Attractive bonuses and benefits

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Description:

Attend daily production meetings

Manage inventory/stock takes, ordering of supplies

Manage and coordinate baking staff to ensure smooth operation

Clean and prep all baking materials for the specific job

Assemble all dry and wet goods for production

Work alone or with a team to execute the recipe

Utilise industrial equipment to facilitate efficient production

Handle all hot or dangerous items with care

Ensure all baked goods are stored and packaged properly

Adorn all Health, Sanitation, and safety clothing requirements

Requirements:

Must be able to work from 12am - 10am

Preferably with experience as head baker for 2 - 3 years

Experience with baking vietnam Bahn mi

Familiarity with all professional kitchen equipment, including mixers, blenders and dough sheeters, etc.-

Understanding of food safety practices

6-day work week, including the weekends and holidays

Job Description

• Industry/ Organization Type: Food Production
• Position Title: Food Production Operator
• Working Location: Mandai (Closest MRT – Kranji MRT)
• Working Hours: Monday to Friday, 8.00 am – 5.30 pm
• Salary Package: Up to $2100 + Attendance Bonus
• Duration: Permanent

Key Responsibilities

• Load raw materials into machines and unload finished products, ensuring that the production floor remains organized and efficient.
• Follow all food safety and hygiene standards, including proper handling of food products and equipment cleaning to avoid contamination.
• Maintain accurate production and quality logs, tracking key metrics such as output, quality deviations, and equipment downtime.
• Work closely with other production operators, line supervisors, and quality control staff to ensure production targets are met on time

APPLY NOW!!!

• SFA Hygiene Certificate & Halal Competency Certificate holders preferred (Candidates without certificates will be sent for the course)
• Min. of one (1) year of relevant work experience preferred
• Training provided for candidates without experience

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70137 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

Responsibilities

· To interact with patients on daily basis for meal ordering

· To take patients’ meal orders

· To follow up with any changes to patients’ meals (New Admissions, Meal Amendments, etc.)

· To key in patients’ meal orders to meal ordering form

· To work with Food Services Vendor for patients’ meals

· Ensure patients’ meal orders are accurate

· Assist with daily operations in Food Services

Requirements:

· Good interpersonal skills

· Good customer service

· Able to work effectively with Microsoft Excel, Computer, and Tablets

· Willing to stand for long hours

· Able to work in a team

Job Description

• Industry/ Organization Type: F&B Manufacturing
• Position Title: Service Crew (Food Court)
• Working Location: Islandwide
• Working Hours: 5 days (8 hours per day, rotational shift)
• Salary Package: Basic Salary up to $3,200 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Assist customers with menu choices, handle inquiries, and ensure a pleasant dining experience.
• Accurately take food and beverage orders and operate the Point of Sale (POS) system to process payments.
• Handle cash, and credit card transactions, and issue receipts with a high degree of accuracy.
• Serve food and beverages to customers in a timely manner.
• Comply with all food safety and hygiene regulations.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Ability to stand for long periods and perform physically demanding tasks, such as clearing tables and carrying trays.
• Ability to work shifts, including weekends and public holidays.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69985 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Food & Beverage Manager will assist Restaurant Manager to oversee manage the daily operations of the restaurant.

Supervisory Responsibilities:

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor or Master degree in Hospitality or FnB.
• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program required.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

OPERATIONAL

• Ensure seamless service levels, including hiring and training crew.
• Rostering.
• Reservations management.
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).
• Create, update and maintain all SOPs.
• Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.
• Prepare and confirm all meeting/group proposals and contracts.
• Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.
• Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.
• Entertaining guests in a consistent, professional and positive attitude. • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Maintain and renew all needed licenses.
• Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.
• Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

BUSINESS DEVELOPMENT

• Ensure that restaurants/bars are financially successful as independent profit centres - by driving and soliciting business opportunities.
• Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.
• Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.
• Coordinate with Business Development – F&B Team any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate efficiently all event sales-related responses with Business Development – F&B Team with the aim of ‘closing the deal’.
• Create and update all restaurant online/offline information alongside Sales & Marketing Team, and distribute necessary information and write-ups internally and externally.
• Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.
• Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.
• Maintain/monitor all online booking platforms, including but not limtied to Chope, HGW.
• Maintain/monitor alongside Sales & Marketing Team all-Digital marketing/booking platforms for Restaurants e.g., Facebook; IG; YouTube; EDMs; Chope, Quandoo, HungreyGoWhere, STB/TIH, and Websites to be populated with relevant posts about Restaurant.
• Proactively remain relevant in media by providing new events/articles/photos to various publication
• Any other duties / tasks as requested by management.

[Singaporean only]

[Singaporean only]

The Food & Beverage Manager will assist Restaurant Manager to oversee manage the daily operations of the restaurant.

Supervisory Responsibilities:

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor or Master degree in Hospitality or FnB.
• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program required.

JOB SCOPE

Food and Beverage Manager is responsible to ensure the efficiency running of the day to day operations of the Coffee House, kitchen and banquet functions. He is responsible to ensure that the staff are properly trained at the required service standards.

JOB RESPONSIBILITIES

1. Proper planning of the duty roster is in accordance with the operations needs and to ensure that the work is carried out satisfactorily to minimise overtime.

2. Organise the kitchen schedule to supervise and implement hygiene and quality control, correct preparation method, presentation, correct use of materials and equipments & services.

3. Implement and control both the induction and on-the-job training of staff after having produced the training program in a systematic manner.

4. Write or update the job descriptions of the staff as and when required.

5. Planning and costing of the dishes in the menus to ensure profitability.

6. Examine and if necessary adjust the stock control and requisition system so that it is efficient and orderly.

7. Ensure that all the hygiene regulations are compiled with such as no smoking in food preparation areas, no cooked meat or food next and below to uncooked food.

8. Check the various exists dustbins to eliminate food or other item leaving the hotel illegally.

JOB REQUIREMENTS

1. Possess a Degree/Diploma in Hospitality and Tourism Management.

2. Have at least three (3) years of relevant working experiences and exposure in similar capacity.

3. Good interpersonal communications abilities.

4. Strong leadership in leading a team and able to work independently.

5. Good planning and organising skills.

Job Responsibilities

• Execute procurement duties such as raising Purchase Requisition (PR) and Purchase Order (PO) associated to equipment, goods and services.
• Liaise with suppliers on a daily basis to ensure orders are delivered on same day/next day as required. Keep records for all orders processed and obtain confirmation from vendors.
• Responsible to source for new or alternative supply on products and services.
• Manage purchasing activities and services based on company's needs.
• Negotiate optimal prices for goods and services while maintaining quality standards.
• Receiving products, store them into inventory, or deploy them to the kitchen team for immediate use.
• Inspecting and examining products that have been delivered to determine conformance to the purchase specifications.
• Co-ordinate with Finance department to resolve invoices discrepancies.
• Perform quality checks on stored inventory and perform stock take and flag any discrepancies based on the company’s standards.
• Practicing and enforcing the company's procurement policies and procedures.
• Any other ad-hoc tasks assigned from time to time.

Requirements

• Preferably with Diploma in Procurement/Purchasing and Supply Chain Management or related discipline.
• At least 2 years of Procurement/Purchasing experience in F&B industry.
• Ability to multi-task and prioritize daily workload.
• Good working knowledge of purchasing strategies.
• Excellent communication, interpersonal and negotiation skills.
• Strong analytical thinking and problem-solving skills.

Work Location: MacTaggart Road (nearest mrt- Tai Seng)

Working hours: 9.00 am to 7.00 pm (Monday to Friday)

Interested applicants, please apply with your updated resume, stating your current and expected salary.

[Singaporean only]

Job Description

• Preparing and cutting of meat products - chilled / frozen pork or pork related products

• Packing and storing of pork products in designated containers

• Ensure proper labelling of finished items and ensure that they are packaged properly

• Ensure work safety, hygiene and all regulations are adhered to

• Ensure meat handling and storage is in compliance to safety standards

• Ad-hoc duties as assigned

Requirements

• Preferably prior experience in food processing environment

• Prior working experience in operating meat equipment such as band saw, slicer, meat grinder/blender and etc. will be an added advantage

• Physically fit to withstand cold temperate

• Flexible working timing

Araya, our new addition to the Culinary Arts Group at The Mondrian hotel, is the world’s first and only Chilean South Pacific fine dining Michelin-starred restaurant dedicated to showcasing the rich flavors of Latin American cuisine. We aim to redefine this culinary tradition by pushing boundaries while still honoring its heritage. The tasting menu will be ever-evolving, always celebrating the finest seasonal ingredients through the chefs’ experiences and inspirations, expressing their soulful approach to the craft.

As you step into our intimate 30-seat restaurant, you will be greeted by an inviting atmosphere, complete with a counter and open kitchen. Here, you can witness the skilled culinary artistry first-hand, as our talented team creates delectable dishes right before your eyes.

We are privileged to have an esteemed Michelin-starred chef husband and wife team of Latin American chef partners leading our kitchen. Their expertise and passion are evident in every dish they prepare, ensuring that your dining experience with us is truly unmatched within our city.

We are looking for a passionate and detail-oriented Food Runner to join our team! In this role, you will play a vital role in ensuring a smooth and enjoyable dining experience for our guests by delivering delicious food and maintaining a positive atmosphere.

Roles & Responsibilities

• Deliver food orders from the kitchen to tables promptly and accurately, ensuring dishes are presented with care.
• Assist with setting up tables, refilling water glasses, and clearing used dishes.
• Maintain a clean and organized dining area, ensuring a comfortable and inviting atmosphere for guests.
• Answer basic guest questions about the menu and provide recommendations based on their preferences.
• Learn about Araya's menu and be able to explain dishes and ingredients to guests in a clear and concise manner.
• Participate in maintaining a positive and collaborative work environment.
• Uphold all company policies and procedures.

Roles & Responsibilities

• Minimum 1 experience in a restaurant environment.
• Strong attention to detail and a commitment to providing excellent customer service.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Positive attitude, a willingness to learn, and a passion for the restaurant industry.

Job Description

Prepare and pack high-quality cuts of meats according to customer specifications using company standards and adhering to all safety requirements.

The majority of time will be spent operating processing equipment.

Operation of Meat Processing Equipment

Pack, trim, and customize portions of meat products using knives, or other meat production equipment.

Count and stack on tray portions per customer and company specifications

Label portion with a supplied number of product labels

Set up packing and labeling area as required

Perform end-of-day functions

Actively maintain, and merchandise partial cart

Keep the packing area, cutting room, and surrounding area clean and sanitized.

Follow company GMP (Good Manufacturing Practices) to maintain sanitary conditions

Work rotating shift

Physical Requirements

• Lift up to 30 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.

• Meet established volume/activity standards.

• Stand or walk 100% of the time.

• Frequent reaching, grasping, and lifting individual stock items below waist level or above shoulder level.

• Frequent bending, kneeling, and squatting.

• Able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.

• Tolerate working in extremely cold temperatures -18 °C – 10 °C

• Ability to use computers, calculators, and communication systems required to perform the job functions.

Kindly send in your full resume with your expected salary & earliest start work date.

We regret that only shortlisted candidates will be notified. Thank You.

Ruby Ng

R1106066

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Serving food in hospital wards @ KK Hospital
Shift Hours : 6.30am to 2.30pm or 12.30pm to 8.30pm

Working Days: 6 Days

Job Summary:
To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:
• To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance
• To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service
• To follow the procedures related to control room pertaining to meal service
• To provide excellent customer service to the patients in the wards.
• To ensure a good relation with the patients and make sure their concerns are taken care of.
• To attend to all patients complaints and feedbacks within a short period of time.
• To achieve the standard set in the KPI for his/her department.
• To attend trainings in relation to the job and train new joiners in whichever area that has been identified.
• To carry out the orientation training for new staff in customer service as well as using the EMOS system.
• To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:
• At least 1 year of relevant working experience preferably in customer service/service industry.
• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
• Service oriented and customer focused.
• Sharp, analytical and self-motivated.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team with minimal supervision.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales