More Information:

• Company: Reputable IT Application & Software Service Provider (Actual working place will be an End-User Environment)
• Working Location: CBD Area
• Working Hours: 5 Working Days/Week (Monday – Friday) [but on Rotating Shift Arrangement: 8 AM – 5.30 & 12.30 PM – 10 PM]
• Benefits (on top of basic): Afternoon Shift allowance & Annual Bonus (AWS)

Responsibilities:

• Provide daily IT Service Desk operation Support (L1), including but not limited to:

1. Ticketing (Calls, Emails, etc.) & Reporting (Routine, Incident, etc.)
2. Jira Portal Management & L1 Jira Usage Support
3. Statistics Gathering & Rereporting related to Ticketing & Service Desk Activities
4. Involve in Change Reviews, SOP processes & Service Desk Announcements

• Other related duties as assigned

Requirements:

• Have 3 – 4 years of experience in Maintaining, Developing/ Implementing IT Systems in a Service Desk Environment
• Proficient in MS Windows Environment and with Application Support.
• Able to utilize Microsoft (Word, PowerPoint and Excel) at professional level
• NITEC/ Diploma (or higher) Education level in Computer/ Telecommunication/ Computer Science or Information Technology
• Advantageous to have, but not a must have: Experienced working in Data Centre environment

To Apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

• Position : Receptionist (Customer Service/ Operations/ Simple Duties) - ALL WELCOME
• Location : Tampines Hub (Nearest MRT: Tampines MRT/ 3 Minutes Walk)
• Working hours : 6 days a week, 11:30am to 1am (Shift Work)
• Salary (commensurate with experience) : Up to $2800 + Performance Bonus
• Duration : Permanent
• Industry : KTV and cafe

Main Responsibilities:

• Customer Service/ Reception
• Answer calls, scheduling call bookings
• Cashier
• Operations
• Assist in serving light refreshments
• Assist to tidy up the karaoke room

Requirements:

• Good customer service attitude & phone manner
• Good interpersonal and communication skills
• Able to work on weekends and PH
• Able to work shifts
• Ability to cope in a fast paced environment
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates.

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

We are looking for aggresive customer service cum admin to assist in the following role

1. communicate and assist customers in all their queries

2. able to handle multiple task related to customer support

3. able to handle basic social media like facebook, instagram and other platform queries

4. able to reply promptly and clearly

5. able to generate so,do, invoice and filing

Requirement

1. independant

2. like to learn

3. able to communicate clearly and accurately

4. multi task

Job Description:

1. Maintain a team-oriented personality with strong people management skills;

2. Oversee the organization of bar stock & ingredients; verifying all food products are properly dated and organized for quality assurance;

3. Ensure all food / drink preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

4. Actively respond to and handle guest problems and complaints;

5. Trains new floor employees to restaurant standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

6. Ensure proper purchasing and receiving bar supplies.

7. Ensure proper grooming and hygiene standards for all floor staff;

8. Ensure all equipment in the bar is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

9. Assist the company in expansion plans.

10. Basic duties include taking customers' orders, preparing drinks, serving food and drinks, cashiering and housekeeping.

Requirements:

• Excellent attitude and willingness to learn

• Display integrity and initiative

• Team player

• Good communication skills

*Hiring for three outlets under The Oyster Bank (The Oyster Vault Pte Ltd - Funan #02-32, GWC Vault Pte Ltd - Great World City #01-111, TJP Vault Pte Ltd - 39 Tanjong Pagar Road #01-02)

Salary: S$3,000 (Inclusive of transportation allowances)

Working Days: 5 days between Monday - Sunday

Working Hours: 1230pm - 930pm (based on roster)

Location: Clarke Quay / Novena/ Household Visits

Contract Period: Till 30 September 2024 (extendable depending on performance and business needs)

Job Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information

• Reach out to the respondents to assist them to complete the survey

• Schedule interview appointments with respondents

• Compile, record, input survey returns and data accurately into the system

• Conduct verification to ensure completeness and accuracy of data collected

• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation

• Explain survey objectives to respondent

• Interpret survey questions to help respondents’ comprehension

• Respond to queries from respondents in a professional manner

• Ensure that the given KPI are being met based on the project timeline

• Provide status report to the supervisor

Job Requirements:

• Strong phone and verbal communication skills along with active listening

• Proficient in using computer and Microsoft Office

• Only Singaporean may apply

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Customer Service

• Working hours : Monday - Friday (8.30am to 6pm) / Alternative Sat : 8.30am to 1pm
• Salary: $2000 to $2800
• Location: Near to Ubi MRT (Focus One)

Job Responsibilities:

• Answer Customers enquiries from phone calls, email.
• Issue invoice
• Arrange deliveries
• Quotations
• Part time cashiering duties

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Start a career in the Food Manufacturing as a

Production Operator or higher position (Food Manufacturing)

Food Manufacturing;-

Production Operator:

• Support new and/or modified production processes for regulatory approval commissioning, and operation.
• Fill/Monitor critical control point (CCP) using new software or solution implemented.
• Assist in the implementation of software/hardware to improve productivity/reduce food wastage/resolve potential downtime during active production routines.
• Operate network interface to monitor machines and production processes.

(Job Roles not limited to the above - e.g. Supervisor, Manager, Team Leader & etc)

Note: Applicants will be contacted for a phone interview

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other other duties assigned

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, Service oriented and a good team player
• 5.5 days week

• MNC
• 5-day work week
• Opportunity to lead the highest sales value team made of high-flyers
• Proven sales experience in Foodservice industry
• Be part of the organization's senior management team

Our client, a leading quality food provider and wholesaler, is looking for an experience leader to join their growing business as Head of Sales.

RESPONSIBILITIES:

Customer Management

• Lead the Sales team to manage highly professional business relationships with independent and group customers.
• Represent the company in the relevant chefs and industry associations playing an active role in supporting industry issues and young talent development.
• Represent the company in customer and industry events as appropriate.

Sales Targets

• In conjunction with the management team to identify the annual financial year sales & gross profit & budgets for the channels.
• Maintain the Sales team monthly targets reflecting the appropriate balance between achievable and motivating sales outcomes with a core focus on driving a strategic growth objective with profitability.
• Monitor customer responsibilities to ensure a balanced portfolio between teams with an appropriate commission objective for individuals and room to nurture customers alongside new business.

New Business Development

• Maintain a core team focus on basket growth to achieve additional product and categories in current customers.
• Engage closely with the Business Development and Procurement teams to grow sales in identified strategic brands and categories, ensuring that they have the relevant market intelligence, customer engagement and promotional execution from the sales team to ensure success.
• Be hands on alongside the sales team in development of strategic customer opportunities in identified channels, building on the existing supply chain to expand market coverage.
• Identify and grow new specialist channels as the industry develops.
• Work closely with the Marketing and Business Development team to deliver marketing programs that offer customers tangible value opportunities and drive increased sales.

Staff Management and Development

• Recruit new sales team members who have the required skills, an appetite to learn and enthusiasm for the contribution sales team make to the business.
• Identify the team behaviours, competencies and outcomes that contribute to success and support each team member to achieve these, reflected as the highest standards of service and support to the customers.

REQUIREMENTS:

• Bachelor Degree in Business, Marketing, or related disciplines
• Minimum 8 to 10 years of relevant experience in Sales
• Experience in leading high performing sales team
• Proven sales experience in Foodservice industry
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Established Domestic Helper Agency looking for Part time Home Service Helpers.

Job Scope:

General house cleaning including -

• Sweeping / Vacuumimg and moppng floor
• Clean toilets
• Fold bedsheet
• Empty trashes
• Clean window ( Interior )
• Laundry & ironing.

Requirement :

• Experience in House cleaning work.
• Hardworking & Honest.

Interested party please email to [email protected] or whatsapp 94379756 / 8383 9448 for enquiry.

Rosmini / Tan C.B ( Jo )

R1332998/R1333000

EA License#13C6812

Responsibilities:

You shall be physically involved in performing on-site service job as part of the service team , working at local or overseas locations. You are required to have practical experience in some of the areas likes installation, start-up commissioning, testing, maintenance, troubleshooting or rectification, for primarily in HT/GIS switchgears and LT switchboards, protective relays, power transformers. Secondarily in AD/DC drives, UPS, battery chargers, generator control systems etc.

Requirements:

· Candidate must possess a Degree or a Diploma in Electrical or Electronic Engineering, or with years of relevant working experience

· Ability to lead, plan, organize and coordinate site activities

· Willing to travel overseas extensively on short notice

· Prepare to carry out hands-on work and paper-work.

· Possess a Class 3 driving license will be an added advantage.

· EMA license for Electrical will be an added advantage

· Experience with AC and DC drive and control of universal motor system

Job Duties:

• Leading Hull team to provide qualified claims services to clients, to support the inhouse claim handlers and to achieve the defined claims service standards.
• Providing the service in handling Marine Hull and P&I claims mainly in APAC region as the agent of the insurance companies.
• Supervising, controlling and maintaining the good network of vendors especially in APAC region.
• Planning and conducting loss prevention and other value added services.
• Providing the feedback of the knowledge which is obtained through claim handling to the insurance companies.
• Assisting overseas’ group companies in claims settlement.
• Emergency 24/7 response whenever and wherever the casualties happen in all over the world.

Requirements:

• University Degree, preferably with professional insurance qualifications.
• At least 7 years’ experience for both marine hull and P&I casualty claims under Hull & Machinery, P&I, LOT/LOH, Anchorage, Container itself and Forwarder’s Liability insurance policies in the insurance company.
• Advanced knowledge of marine hull insurance clauses and P&I rules in UK and Japan.
• Good global network with international law firms, average adjusters, marine surveyors, correspondents, marine experts and salvors.
• Excellent technical skills on Microsoft PowerPoint and Excel.
• Proficiency in Japanese language is required to handle Japanese clients, liaise with Japan HQ and to read Japanese reports/documents.
• Analytical with advanced report writing, presentation and communication skills in both English and Japanese language to take initiatives of the marine hull and P&I casualty claims.
• Good Customer response skills for Japanese clients to handle Japanese clients’ accounts.

Job Description:

• Actively support in the development of business planning, project brainstorming & development, and marketing strategy formation & execution.
• To source and develop business opportunity and networking with company relationship.
• Manage and track Customers’ requirements, satisfaction and project completion from end to end.
• Identify and manage resource requirements, skill sets, training plans, quality reviews, documentations and regular meetings in achieving smooth project execution.
• Able to manage multiple projects effectively ranging in scope and size, plus flexible to react in accordance to business priorities.
• Ensure prompt project updates to customers, internal team and management.
• Good initiative with timely follow up / resolution of outstanding issues and point of escalation to meet customers’ expectations.
• Develop and implement customer service policies, procedures and satisfaction metrics for consistent high-quality customer service deliverables.
• Oversee the hiring, orienting, training and key performance of the customer service team in building a high-performance task force.
• Identify and inform management on new business leads and collaboration opportunities.
• Other ad-hoc duties as assigned by Director and HQ.

Requirements:

• Minimum Diploma/Degree in Business Management/Project Management/Hospitality.
• Min 8 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education or tourism industry.
• Ideal to have personal butler and / property management exposure.
• Must have experience in leading a small team and exploring Asia market.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proven leadership and facilitation abilities.

Job Description

The Patient Service Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system.

Responsibilities:

• Process patients' refunds through cheques and credit cards in a timely manner.
• Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
• Check ledger to ensure the accuracy in billing including the Letter of Certification
• Performs daily discharges of patients form wards. Provide itemized detailed bills and private medical insurers as and when requested
• All other ad-hoc duties that are assigned from time to time

Requirements:

• Min O Level
• Computer knowledge
• Sensitive to numbering

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

We are now looking for admin staff to provide administrative & operations support in an effective manner for our companies, Acelink Logistics Pte Ltd and Tee Yih Jia Food Manufacturing.

We welcome those who have previously applied before as we will assess all applications even if it is re-applied.

Work location will be at 1 Senoko Road.

As a Clerical Officer, depending on your assigned department, some of your additional responsibilities include but are not limited to the following:

• Coordinate activities of service or technical personnel focusing on quality and efficiency in delivery (Internal)
• Liaising with customers for delivery schedule and status (External)
• Answer customer telephone and email inquiries, orders, service needs, and complaints and respond where applicable (External & Internal)
• Understand the needs and requirements of customers in order to provide the right information, and assistance (External & Internal)
• Follow-up and coordination with customers, and internal teams (General)
• Any other assigned duties related to the customer service and operations function
• Coordinating for deliveries, deployment, etc. (Internal)
• Responsible for issuing Proforma Invoice and payment
• Responsible for export schedule updating
• Responsible for shipping documentation and filing
• Any other duties as and when assigned
• Purchasing of stationary / uniforms

Qualifications & Work Experience

• Minimum GCE ‘N’/‘O’/'A' level with at least 2-years experience in any admin work.
• Able to converse in English and Mandarin to handle English and Mandarin speaking clients and staff
• Able to use Microsoft Office at work.
• Singaporeans Only

• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or grillers
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

PURPOSE:

Supporting the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.

Executing transition plans – Transition projects moves a Customer organization from its current mode of operation to an managed mode of operation. Transition will include the assumption the as-is environment, as well as fulfilling contractual requirements necessary to facilitate the transfer. Executing transformation plans – Transformation is the implementation of a set of contractually defined activities as stated in the solution design. These activities should meet specific business objectives and lead to service enhancements, cost reductions, and/or quality, productivity and technology improvements.

RESPONSIBILITIES & TASKS:

• Lead a transition and/or transformation project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rd parties) to takeover service delivery from the customer (or incumbent) per the committed transition plan. Depending on project scale, may lead several projects simultaneously.
• Work with customer and teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to manage and deliver (transition and transformation) projects on schedule, within budget and with a high level of customer satisfaction.
• Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed.
• Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders
• Own transition management methodology. Update/improve the methodology based on learning and customer requirements/feedback.
• Adhere to standard transition management methodology
• Work in pursuit team to represent the transition and transformation function. Craft transition and transformation plans that may be part of the submitted proposal. Participate in customer presentations to project strong transition and transformation management competency.
• During transformation, the STM is accountable for the execution of all transformation activity end to end, with overall account responsibility remaining with the Client Manager.
• Manage risk during transition and transformation
• Ensure compliance with Information Security Rule, Policies and Procedures at all time.
• Responsible for maintaining security of all information entrusted to and not limiting to proper classification & handling of documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

REQUIREMENTS

• Should have 10 years of total working experience with minimum 5 years of experience in managing IT or engineering projects – preferably with experience in setting up service delivery (covering aspects such as infrastructure setup, staffing, finance, knowledge transition, etc.).
• Degree in engineering, computer science, business or related fields.
• Understanding of service delivery in a business process outsourcing context, particularly in imaging and archival, accounts payable and customer acquisition services.
• Project Management certification e.g. PMP, CITPM
• Understanding of technology, particularly as related to imaging software and hardware, document integration.
• Strong customer management skills.
• Experience working in regional/global teams.
• Strong leadership skills – drive, initiative; assertiveness.
• Strong communication skills – spoken and written.
• Strong analytical and problem-solving skills.

If you are looking to excel in delivering superior customer service to clients, have strong administration in case processing, and have a good sense of written and oral communications with clients… We want you!

This role is very fast-paced, dynamic and independent. We are looking for someone who can assist a Financial Associate Sales Director with the following:

• Customer-facing: Deliver excellent customer service, good follow-ups, and liaising for claims or medical check-ups.
• Negotiating and liaising with underwriters to get cases approved.
• Case submissions: Familiar with digital and non-digital submissions.
• Preparing policy summaries for clients- have a good eye for details and understand the policy illustration. Neat and meticulous.
• Ad-hoc tasks required by the Sales Director.
• Extra: For those who like to seek career growth and want to do more, there is always room for discussion as there may be projects in which you can be involved.

You will be the right-hand person of this Financial Sales Director (TOT level).

Benefits:

• Working hours: 9am-6pm Mon-Fri only
• 14-days AL
• 14-days MC
• AWS
• Performance Bonus (Variable)
• Central working location (Chinatown)

For individuals who love challenges and strong in administrative tasks, and like to interact with people.

Experience: At least 2 years in the insurance or financial advisory business as backend operations/support staff or personal assistant.

Experiences in an Independent Financial Advisory firm will be preferred and given priority.

Description

- Prepare beverages according to SOP

- Attend to customers over the donut counter

- Prepare and manage Yogurt / Ice cream counter

- Assist in preparing of pastry

- Cashiering duties

- Manage dining area

- Maintain good personal hygiene and high quality of service

- Adhere to all food hygiene standard and procedures

Requirements:

- No experience needed, training provided.

- Must be comfortable with shift work (5days/Week)

Part time must be able to commit 4days per week.

- Permanent part time position, commit 3 months & above

- Part time positions walk in to JCO stores to apply

Outlet Location: Paya Lebar Square, Tampines Mall & Bugis Plus

Benefits Summary:

• AWS + Performance bonus
• Staff Discount at selected outlets in Changi Airport
• Flight Discounts
• Training Provided
• Transport provided if shift ends after 11:30pm or start before 6am

Responsibilities:

• Front-line customer service role
• Assist in checking in at counter, scan and check passports and boarding tickets
• Ensuring the smooth departure process
• Assist in Lost & Found Services and baggage tracing activities
• Ad-hoc duties as assigned

Requirements:

• Must be able to commit to shift hours
• Presentable and well groomed
• Positive attitude with excellent customer service skills

Interested candidates kindly click the APPLY NOW button.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application. *We regret to inform that only shortlisted candidates would be notified.*

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities

• Ensuring the technical support team quickly and efficiently responds technical support issues, via telephone, email, and the company’s support ticketing system and that all issues are documented and resolved within SLA.
• Well understand solutions projects SLA/SLG and make sure Systems Engineer team in line to ensure customer satisfaction and SLA/SLG.
• Defining support processes and procedures and in-depth reporting and analysis of the reported technical issues, along with root cause analysis leading to recommended remedial action.
• Responsible for ensuring the correct elevation of issues from 1st line to 2nd line support members, and ultimately any un-resolved software issues to the technology team. He/she will further be responsible for ensuring that these issues, once resolved, are correctly communicated to the support team and in turn communicated out to the customer base.
• Managing prioritisation, escalation, and resolution of support incidents to the Technology team.
• Ensuring the ticketing and documentation process for all support incidents is adhered to.
• Managing on-site support services as required.
• Recruit, train and supervise L2 Systems Engineer team.
• Build and manage L2 Systems Engineer team’s roadmap.
• Develop & maintain online technical training courses for support division engineers.

Requirements

• Bachelor’s degree or equivalent experience.
• Leadership ability.
• Proven work experience as leading technical support team (Minimum 03 years).
• Experience with Customer Service.
• Outstanding organisational and communication skills.
• Familiarity with best practices in IT service management.
• Hands-on technical skills in systems and network.
• Familiarity with Linux, virtualization platforms (VMware) and open-source application.
• Familiarity with IT Automation and scripting.
• Familiarity with cloud technologies and administration.
• Self-motivated with ability to work in a fast-paced environment.