About the Role:

As the After Sales Service Manager, you will be responsible for leading the After Sales Service team in achieving company goals and ensuring that business objectives are met. This includes overseeing service delivery, customer satisfaction, service processes, and operating profits.

Key Responsibilities:

• Lead and manage the Aftersales Service team to meet company objectives, KPIs, and service standards.
• Achieve monthly service turnover and operating profit targets by effectively managing car intake and operating expenses.
• Monitor and maintain the quality of service and repairs, ensuring compliance with Principal’s standards.
• Ensure workshop efficiency, productivity, and utilization through daily time analysis reports.
• Oversee recruitment and deployment of staff to ensure optimal daily operations.
• Ensure compliance with government regulations, including workplace health and safety.
• Maintain and manage service centre processes, software, and equipment to meet retail standards.
• Track and evaluate key performance indicators (KPIs), including service sales turnover, utilization rates, and customer satisfaction (NPS).
• Assess and authorize the purchase of workshop consumables, tools, and equipment as necessary.
• Conduct regular performance reviews and provide coaching, training, and mentoring to staff.
• Streamline work processes and motivate the team to ensure continuous improvement.
• Strengthen customer service processes to maintain high customer satisfaction levels.
• Conduct weekly and monthly meetings with key personnel to review performance and implement corrective actions.
• Foster strong relationships with internal and external stakeholders to meet business objectives.
• Maintain industry knowledge by monitoring market trends and competitor activities.
• Develop team spirit and ensure that all staff understand the company’s direction and goals.
• Manage warranty structures and procedures in accordance with company regulations and ensure the implementation of product campaigns.

Job Requirements:

• Broad understanding of the automotive industry.
• Minimum 5 years of experience in a premium automotive brand.
• At least 5 years of management experience.
• Deep knowledge of the After Sales discipline, including service, bodyshop, parts, pre-delivery, trade sales, and customer service.
• Strong understanding of the relationship between Principal/Importer and retailers.
• Expertise in KPIs and cross-functional business drivers.
• Aggressive, forward-thinking with a focus on performance and goals.
• Excellent communication and presentation skills.
• Creative with strong conceptualization and idea-generation abilities.
• Strong negotiation and influencing skills.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Main Responsibilities

-Report to the Crew Leader

-Responsible for providing courteous and efficient Food and beverage services to customers.

-Food Preparation and cook the wide variety of food offered in outlet

-Prepare beverages

-Perform cashiering duties

-Perform opening and closing duty

-Clean up the tables immediately after customer has left.

-Attend and respond to customers’ needs promptly and professionally.

-Maintain strong hygiene and safety standards

-Constantly obtain customer feedback during operations to ensure satisfaction

-Ensure the smooth operations of the outlet

-Adhere to company’s standard operating procedures

-Attend and respond to customers’ needs promptly and professionally

-Ensure Customers are attended and served promptly to prevent long queues

-Perform general housekeeping and cleaning and washing duties, including sweeping, mopping and stewarding duties

-Any other appropriate duties and responsibilities as assigned

Requirements

-Entry level candidates are welcomed

-Strict sense of hygiene and safety standards

-Basic PC literacy

Provide good customer service

At Paradise Group Holdings (PGH), we are committed to being an inclusive employer that values diversity and equality. We firmly believe in hiring based on merit and welcome applications from individuals of all genders, race or religion who bring relevant experience and skills to our workforce.

Job Description:

• Source/publish tender or quotation opportunities.
• Manage the submission of tender or quotation.
• Review/check tender documents & contract terms and conditions prior to submission.
• Maintain tender/quotation and contract extension in tender tracking system.
• Handle post tender queries and correspondence.
• Ensure timely filing of all the tender/quotation documents.
• Respond to all enquiries from customer and clients in a customer service orientated manner.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned.
• Any other tasks that may be assigned due to the exigencies of operational requirements.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Provide excellent customer service to shoppers and visitors
• Attend to queries and feedback from shoppers and tenants
• Assist in customer loyalty programmes and redemption of reward programmes
• Play an active role during promotions and marketing campaigns
• Any other duties as assign by the Centre Management Office.

Requirements:

• Minimum GCE ‘O’ Levels or equivalent with 1 year experience in retail or hospitality industry in a customer service role
• Familiar with MS Office- Word and Excel
• Possess excellent communication and interpersonal skills
• Pleasant personality and service oriented
• Able to work 6 days work week on rotating shifts (including Sat, Sun and Public Holidays)

Customer Service Office @ TANJONG PAGAR

• Working Days : 5 Days [ 44 Hours Rostered Schedule ]
• Working Location : Island Wide [ Outlet to be allocated upon interview ]
  *Current store at Orchard, Plaza Sing, Raffles City
• Training centre at Tai Seng - 3 weeks training with test for all roles

Junior : $2500 + OT + Incentives + Bonus

Senior : $2800 + OT + Incentices + Bonus

($200 increment after 3months Probation for both role) + Birthday Leave

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Days : 5 Days [ 44 Hours Rostered Schedule ]
• Working Location : Island Wide [ Outlet to be allocated upon interview ]
  *Current store at Orchard, Plaza Sing, Raffles City
• Training centre at Tai Seng - 3 weeks training with test for all roles

Service Crew : $2500 + OT + Incentives + Bonus

Senior Crew : $2800 + OT + Incentices + Bonus

($200 increment after 3 months Probation for both role) + Birthday Leave

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Contract: 2 years

Location: Depot Road

Working hours: Mon - Fri (930am - 7pm)

Responsibilities

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary.

Requirements

• Min 1 - 2 years of customer service experience
• Good communication and interpersonal skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

5 days, 8.30am- 5pm

Address: 31 Jurong Port Road, Jurong Logistics Hub 619115

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Benefits:

• Basic Salary up to $2,100 with yearly increment based on performance.
• $100 monthly transport allowance
• $5 Meal Allowance per working day
• Night shift allowance of up to $400 per month
• Medical and Dental Benefits
• Company transport provided
• Birthday Ang Pao
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew (Karaoke) located in Islandwide. Our client is Singapore's largest and first themed karaoke chain. This position includes handling phone reservations and inquiries, greeting and directing guests to their rooms, and managing orders for food and beverages. The position also requires basic technical support, such as checking microphones and karaoke systems, while maintaining a clean and safe environment. The ideal candidate should be able to work independently, communicate effectively with the team and management, and maintain a neat appearance. Additionally, they should be comfortable handling alcoholic beverages and be ready to take on other duties as assigned by their supervisor.

Qualifications:

• Entry level are welcome
• Training will be provided

Job Responsibilities

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.

Job Requirements

• Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, or spa setting is preferred.
• Passion for TCM or the healthcare industry.
• Ability to adapt quickly to changing situations and thrive in a fast-paced environment.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Proactive, enthusiastic, independent, compassionate, and a positive learner.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritization, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Nearest MRT:
Changi Airport

Contract Duration:
12 Months

Working Hours (inclusive of 1-hour lunch break):
Morning Shift: 8.00am – 3.00pm
Afternoon Shift: 3.00pm – 10.00pm
Support Shift: 10.00am – 6.00pm

Working Days:
Monday to Sunday (including PH)
Shift details will be explained during the screening call.
Cannot choose preferred shift.

Basic Salary:
Up to $2,631 per month

Responsibilities:

· Provide on-site assistance to international travellers who need help with submission of forms on SG Arrival Card and Electronic Health Declaration Card.

· Guide international travellers with the use of automated lanes.

· Any other duties as assigned from time to time.

Job Requirements:

· GCE O Levels and above.

· Candidates are required to stand long hours for the entire working duration.

· Open to work rotating shifts (including weekends & PH).

· Tech-savvy

· Entry Level applicants are welcomed to apply. On-the job training will be provided.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Summary:

• Salary structure: Basic salary + OT pay
• Basic salary up to $2500 + OT up to $1500
• 5 days work week
• Normal office hours @ 8.30 - 5.30pm
• Location: Islandwide
• Company vehicle will be provided for travelling purposes
• Locks, automatic, and security doors

Key Responsibilities:

• Carry out schedule and retrofits automatic door parts
• Troubleshoot and conduct site check on the automatic entrance and propose recommendations
• Provide site report to client for the purpose of completion of works
• Perform testing and commissioning
• Decommissioning and conduct risk assessment of all products
• Keep updated on product information for both company's and competitor's products
• Other relevant ad-hoc duties assigned by the manager

Key Requirements:

• Class 3 driving license is a must
• Must have at least some door automation related working experiences

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Service Technician(Kitchen Equipment)

willing to learn Welcome!!

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Defu Lane 10 (Hougang)

Salary: Basic $2000 - $2500 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• MNC Company
• Salary $2500 - $3000 + Allowances + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Responding to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement
• To trouble-shoot and repair any system abnormality during maintenance service call at the customers’ premises
• To supervise and control sub-contractors’ work quality for maintenance work
• To render technical support to the other departments’ staff
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Higher Nitec and/or Nitec in Electronics and/or Electrical Engineering or relevant field
• Possess Class 3 Driving License will be an added advantage
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $2000 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday
• Working hours: 8am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Handle customer’s enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Attend to any questions or queries related to company’s product
• Manage purchasing related matters as per customer’s queries
• Work closely with Service Engineers for any job task related
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Business or Engineering or any relevant field
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Working Days & hours: 5 days, Mon – Fri, 10am – 7pm

Location: Pasir Panjang

Job scope:

• Responsible for order processing, quotations, invoicing, and delivery arrangements
• Assisting customers with sales inquiries via phone and email
• Responsible for following up on enquires and closing the order
• Working closely with sales personnel and providing them with updates when necessary.
• Coordinate and monitor deliveries and inventories for customers
• Administrative tasks on an ad-hoc basis

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

The Singapore Island Country Club is the grandest and most established golf and country club in Singapore. With premium facilities, a rich history and strong camaraderie among its members, we offer a meaningful and enriching environment for those who aspire to excel in the country club industry.

Vacancies Available.

1. Service Crew
2. F&B Captain
3. Senior F&B Captain

Employee Benefits (Full Time)
* AWS & Variable Bonus
* Lunar New Year Hong Bao
* Annual Leave, Family Care Leave & Birthday Leave
* Flexible , Dental Benefits & Duty Meals
* Employee Referral Fees
* Employee Privilege Discount at F&B and retail outlets/Birthday gifts vouchers
* Training and development opportunities
* Usage of Club's sports & recreational facilities

About this role:

Wells Fargo is seeking a Senior Business Relationship Support Specialist to join our growing team in Singapore.

In this role, you will:

• Primary servicing responsibility for India market customers but will cover other geographies subject to business requirement
• Support complex or large portfolio of customers and share leadership role with relationship managers and customer support manager in managing a portfolio of accounts
• Assist with components of audit or compliance reviews and exams
• Maintain policy manuals and Business Continuity Plan documentation
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non credit products to new or existing customers
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Relationship Associates
• Work with Relationship Managers to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Make decisions on complex customer issues and problems
• Partner with customer service manager to resolve issues and provide status updates on implementations
• Collaborate with executives, management, relationship managers and other internal partners or business lines
• Mentor to less experience individuals and may assist with their development

Required Qualifications:

• 4+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Excellent English verbal and written communication skills
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Proficient with MS Office applications (Word, Excel & PowerPoint)
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.
• Excellent English verbal and written communication skills
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Service Crew (Stall)

Gross Salary: $2500 - $3000

Working Hours: 10am - 10pm, 5 days
Location: Vivocity

Responsibilities:

• Warmly welcome and greet customers
• Possess good product knowledge and be well versed in menu items
• Confidently present menu and propose food and beverage choices
• Place orders through POS
• Follow all SOPs and KPIs to hit deliverables in the stall
• Maintain a high standard of cleanliness for the stall

Requirements:

• Prefer candidate with working experience in Food/Beverage/Restaurant Service or equivalent
• Willing to learn
• Flexibility to work shifts, weekends and Public Holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer service
• Passion for people and food
• Energetic team player

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869