[Singaporean only]

Job Description

• Preparing and cutting of meat products - chilled / frozen pork or pork related products

• Packing and storing of pork products in designated containers

• Ensure proper labelling of finished items and ensure that they are packaged properly

• Ensure work safety, hygiene and all regulations are adhered to

• Ensure meat handling and storage is in compliance to safety standards

• Ad-hoc duties as assigned

Requirements

• Preferably prior experience in food processing environment

• Prior working experience in operating meat equipment such as band saw, slicer, meat grinder/blender and etc. will be an added advantage

• Physically fit to withstand cold temperate

• Flexible working timing

Araya, our new addition to the Culinary Arts Group at The Mondrian hotel, is the world’s first and only Chilean South Pacific fine dining Michelin-starred restaurant dedicated to showcasing the rich flavors of Latin American cuisine. We aim to redefine this culinary tradition by pushing boundaries while still honoring its heritage. The tasting menu will be ever-evolving, always celebrating the finest seasonal ingredients through the chefs’ experiences and inspirations, expressing their soulful approach to the craft.

As you step into our intimate 30-seat restaurant, you will be greeted by an inviting atmosphere, complete with a counter and open kitchen. Here, you can witness the skilled culinary artistry first-hand, as our talented team creates delectable dishes right before your eyes.

We are privileged to have an esteemed Michelin-starred chef husband and wife team of Latin American chef partners leading our kitchen. Their expertise and passion are evident in every dish they prepare, ensuring that your dining experience with us is truly unmatched within our city.

We are looking for a passionate and detail-oriented Food Runner to join our team! In this role, you will play a vital role in ensuring a smooth and enjoyable dining experience for our guests by delivering delicious food and maintaining a positive atmosphere.

Roles & Responsibilities

• Deliver food orders from the kitchen to tables promptly and accurately, ensuring dishes are presented with care.
• Assist with setting up tables, refilling water glasses, and clearing used dishes.
• Maintain a clean and organized dining area, ensuring a comfortable and inviting atmosphere for guests.
• Answer basic guest questions about the menu and provide recommendations based on their preferences.
• Learn about Araya's menu and be able to explain dishes and ingredients to guests in a clear and concise manner.
• Participate in maintaining a positive and collaborative work environment.
• Uphold all company policies and procedures.

Roles & Responsibilities

• Minimum 1 experience in a restaurant environment.
• Strong attention to detail and a commitment to providing excellent customer service.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Positive attitude, a willingness to learn, and a passion for the restaurant industry.

Responsibilities:

• Greet and assist patients and their families upon arrival.
• Provide directional guidance within the facility, helping visitors locate clinics, wards, and amenities such as the kopitiam.
• Offer physical support to patients with crutches or in wheelchairs, including assistance from taxis to the entrance.
• Maintain a friendly and empathetic demeanor, addressing any questions or concerns from patients and their families.
• Support staff in managing visitor flow and ensuring a smooth registration process.

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours:

• AM, PM shift (No Overnight Shifts)
• Any 5 days in a week

Responsibilities

• Assist in the collection of payment for discharging patients
• Conduct financial counselling for inpatient stay/charges
• Perform discharging procedures for patients
• Obtain follow up appointment for Inpatient patients
• Help in additional responsibilities as assigned by supervisors

Requirements

• Minimum GCE N Levels with 1 year of working experience in customer service
• Excellent interpersonal and communication skills, able to work with all levels of staff
• Strong passion to serve the patients
• Willing to work 2 rotating shifts, including weekends and public holidays

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Position: QA Assistant Manager (Food Science)

• Working days: 5 days work week (8.30am - 5.30pm )
• Salary: $4000 - $4700 (Depend on experience)
• Location: Senoko S Rd (Sembawang)

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position Title: Compliance Processing Officer

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Location: Near Clarke Quay MRT

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Title: Temporary PSA, Front Office
Duration: 4 months
Location: Bishan

Work Schedule:

• Flexible 5-day work week (Monday to Sunday)
• AM Shift: 7:00 AM to 4:30 PM - $12/hr
• PM Shift: 12:00 PM to 9:30 PM - $14/hr
• Rostered shifts including weekends and public holidays.

Job Responsibilities:

• Perform reception and front desk duties, including greeting and assisting patients and visitors.
• Handle general enquiries from patients and visitors, both in-person and over the phone.
• Assist with portering and triaging duties, such as transferring patients between different locations within the facility.
• Clean and maintain wheelchairs and other assistive equipment.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Our client is a pioneering company dedicated to developing plant-based foods, believing in the power of plants to enhance human health and promote environmental sustainability through innovative practices.

• Manage customer inquiries across phone, email, and other channels, ensuring timely and accurate responses.
• Process customer orders and maintain up-to-date data in customer portals for efficient order management.
• Support marketing activities, including promotions, events, and product launches.
• Track and resolve customer complaints, collaborating with relevant departments for quick solutions.

Requirements:

• Diploma and above
• At least 3 years of experience in Marketing Administration.
• Proficient in Microsoft Office Suite.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Perform collection of payment for patients
• Conduct financial counselling for patients
• Perform admission, transfer and discharging procedures for patients
• Filing of patient records
• Obtain appointment for patients
• Replenishing inventory when stock is low
• Help in additional responsibilities as assigned by supervisors

Requirement

• Prior experience as PSA / Clinic Assistant

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Summary

• Paid Training & Development
• Central
• Career advancement
• OT applicable
• Growing organization, with great perks & benefits
• New opening, with new facilities
• Non busy, chilled environment

Jobscope

• Support bar station, preparation of drinks
• Assist customer on order taking
• Serving of food & wines to customer
• Cashiering duties
• Other ad-hoc duties assigned

Interested applicants please whatsapp me [add] Wa.me/6569900459

Full Name :

Past work experience :

Availability :

FHC :

Attached resume

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities:

• Coordinate import consolidation operations, including booking, documentation, and tracking of shipments.
• Liaise with overseas agents, carriers, and suppliers to ensure timely collection and delivery of cargo.
• Monitor shipment progress and proactively address any issues or delays that may arise.
• Prepare and review shipping documents, including bills of lading, commercial invoices, and packing lists, to ensure compliance with customs regulations and company standards.
• Maintain accurate records of shipments, including arrival and departure times, cargo weights, and dimensions.
• Communicate regularly with customers to provide status updates and address inquiries or concerns.
• Collaborate with internal departments, such as customer service, sales, and finance, to ensure seamless execution of import consolidation activities.
• Identify opportunities for process improvement and implement best practices to enhance operational efficiency.
• Stay informed about industry trends, regulations, and market conditions affecting import consolidation operations.

Details

• Input all details of co-load, consol, FCL once pre-alert received from POL agent.
• Check Debit Note/Credit Note/Collection sheet by agents.
• Provide instruction to warehouse.
• Liaise with consignee/carrier/agent via email.
• Arrange payment and provide authorisation letter(LOA) to carrier/co-loader.
• Provide arrival notice.

Qualifications:

• Minimum of 1 year of experience in import consolidation operations within the freight forwarding industry.
• Proficiency in freight forwarding software and Microsoft Office suite.
• Strong understanding of international trade regulations and customs procedures.
• Excellent communication and interpersonal skills, with the ability to effectively interact with clients, vendors, and internal stakeholders.
• Detail-oriented with strong organizational and problem-solving abilities.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.

Job description

Key Job Responsibilities:

• Create new service project job number in ERP.
• Assess the customer request and offer advice on the right solution depending on the maintenance contract / warranty.
• Collaborate with the Field Service Engineers’ / Supervisor to determine the number of hours, personnel, and parts and equipment needed for service visits.
• Prepare job order and vessel schedules to Service Engineers with complete work instruction of the assignments and process everything in the relevant systems.
• Hold a debriefing with the Service Engineer(s) regarding the work schedule.
• Inform customers of service work progress and handle all communication related to services requests with customers.
• Ensure proper documentation of work done & manage invoice settlement without delay.
• You approach customers proactively to optimize the order book.
• Assist Manager draft quotation to customer’ enquiries and manage all customers' enquiries professionally and timely. (e.g. sending service reports and other documents follow up etc.).
• Provide project management support to service managers to assist in managing service projects, attend customer meetings etc.
• Partner with the Sales Department for possible sales opportunities.
• Ensure compliance with health, safety & environment regulations.
• Other duties and responsibilities as assigned by the department.

Authorities

• Point of contact for customer requests, scheduling & dispatching service technicians, assessing the urgency of the customer's call.
• Calculate, prepare, and send out service quotations and technical proposals and ensure that enquiries are turned into job orders.
• Manage service work hours optimally so that there are no excess manhour billings.

Minimum Qualifications and Experience:

• Bachelor’s degree / Diploma in Electrical, Electronics / Automation, and instrumentation Engineering.
• Must possess 2-3 years of experience in the service coordination roles.
• Excellent academics and technical knowledge in marine field.
• Should be able to read, write & speak in English.
• Excellent communication skills.
• Computer proficiency, MS Office (Word, Excel, PowerPoint), ERP (SAP) are advantages.
• Required to work beyond normal office working hours

• Minimum of a diploma in engineering.

• At least 1-2 years of experience as a service engineer; experience in medical device service is advantageous.

• Ability to work independently and as part of a team.

• Proficiency in Microsoft Excel and Word.

• Strong organizational skills, self-motivation, reliability, and resourcefulness.

• Excellent communication and interpersonal skills.

• Possession of a car license is preferred.

Job Description

Leadership and Management:

• Oversee the entire service department, including technicians, engineers, and support staff. Provide leadership, direction, and guidance to ensure that service operations run smoothly and efficiently.
• Oversee the day-to-day operations of the service department
• Responsible for managing and sourcing maintenance contracts.
• Responsible for preparing and submitting tenders and quotations for maintenance services and related works.
• Assess maintenance sites for additional work beyond the scope of the existing contract. Coordinate with supervisors and engineers to identify these needs, propose them to clients, and provide quotations for the additional services.

Customer Relationship Management:

• Primary point of contact for clients.
• Responsible in follow-up with clients on maintenance works.
• Gather and share feedback from clients with relevant personnel.
• Ensure prompt attendance to clients’ feedback.
• Coordinating with other departments, resolving customer complaints, and implementing process improvements.

Resource Allocation:

• Responsible for allocating resources, including personnel, equipment, and materials, to ensure that service calls are handled promptly and effectively.

Budgeting and Financial Management:

• Develop and manage budgets for service operations. Monitor expenses, control costs, and seek ways to improve profitability while maintaining high-quality service.

Quality Assurance:

• Establish and enforce quality standards for service delivery. Monitor performance metrics, conduct audits, and implement corrective actions as needed to ensure consistent quality.

Training and Development:

• Oversee the training and development of service personnel.
• Identify training needs, provide ongoing education, and promote a culture of continuous improvement.

Regulatory Compliance:

• Ensure that service operations comply with relevant regulations, codes, and standards. Stay informed about industry best practices and legal requirements to mitigate risks and ensure safety and compliance.

Requirements

• Technical knowledge and at least 10 years of experience in the air-conditioning and mechanical ventilation (ACMV) field.
• Experience in service management or related roles.
• Diploma/ Degree in Mechanical Engineering/ Electrical Electronics Engineering or BCA approved certification.
• Analytical and good troubleshooting skills.
• Strong leadership and managerial skills.
• Problem-solving and decision-making skills.
• Customer service-oriented mindset.
• Able to work independently and in a team.
• Willing to learn.
• Resourceful, initiative, driven, and pro-active.
• Ability to multitask and prioritize work.
• Confident, positive mindset, honest, has integrity and good work ethics.
• Able to converse, read and write in English.
• Excellent communication and interpersonal skills.
• Basic computer literacy skills.

Job Responsibilities

• Welcome guest in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintain and comply.
• Maintain day to day outlet cleanliness.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.
• Execute any other duties as assigned.

Education

• Min. GCE “N”/ “O” Level, customer service certificate or any related fields.

Experience

• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B.
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.

Benefits

• Staff Discount
• Medical Benefits
• Meal Benefits
• Career Progression
• Flex-health Benefits

Our client is transforming the cleaning industry with advanced robotic solutions that tackle manpower challenges. Their innovative robots are already making a difference in 30 countries! As they continue to grow, they are seeking a Service Technician to join their team. The position may require you to travel to different countries within the Asia region.

Key Responsibilities:

• Provide technical assistance during product demonstrations and sales trials to help customers understand our cleaning robots.
• Train customers on how to use and maintain our cleaning robots, and certify them for proper operation.
• Address technical inquiries, quickly identify issues, and troubleshoot robot malfunctions to ensure minimal downtime and maintain customer satisfaction.
• Work with internal teams to address and solve robot issues, both on-site and for factory returns.
• Stay updated on the latest robot technologies and use this knowledge to assist customers.
• Collect feedback to help improve the product and share insights with the R&D team.
• Travel to customer sites as needed for onsite support, training, and troubleshooting services.
• Assist with any additional duties assigned by the manager.

Requirements:

• Diploma or certificate in electrical, electronics, or mechanical engineering.
• 2-3 years in technical support or servicing, ideally in robotics or automation.
• Strong troubleshooting and problem-solving capabilities.
• Excellent communication and interpersonal skills for effective customer training and support.
• Ability to collaborate effectively with cross-functional teams.
• Up-to-date knowledge of the latest advancements in cleaning robot technologies.
• Must be willing to travel for customer support and training.
• Class 3 driving license is a plus.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Attn: Woo Gu Ming (R24123795)
Cultivar Asia Pte Ltd (MOM EA License: 19C8782)

UEN: 201805538M

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Role:

Service Engineer (Marine / Hands On)

• Singapore Based (Location at Tuas, Work on site (sea))
• 5 Days work per week (8am-5pm / 8.30am-5.30pm / 9am-6pm)
• Salary: Basic $3000 to $4500 (based on experience) + AWS(dec) + Variable Bonus (Jan) + Medical Benefits + Transport Allowances
• Must DEGREE in marine / mechanical / engineering qualification + At least 3 years of related experience as Marine Service Engineer.
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Prefer someone with maintenance experience in marine engine makers like Wartsila
• Training period at office (Tuas), after training will work on vessel. + Willing to work in shipyard / anchorage environment
• Career Progression Opportunities

Roles & Responsibilities

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Location: Redhill

Working hours: 7.45am to 5.15pm (Mon to Fri); 8am to 11am (Alt Sat)

Job Description

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Other ad hoc duties assigned

Job Requirements

• Minimum GCE ‘O’ Level
• Minimum 2 years in Customer Service industry
• OT is expected base on business needs, OT payable

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks.
• Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance.
• Manage a team of network, server, and on-site engineers, providing guidance, support, and mentorship to ensure high performance.
• Oversee data center operations, including network security, equipment on-boarding, and contingency planning for critical healthcare IT services.
• Conduct regular service delivery reviews with clients, providing updates, trend analyses, and improvement recommendations to optimize healthcare operations.
• Identify and close operational gaps in service delivery, both internally and with external stakeholders, to enhance the quality of healthcare services.
• Utilize ITIL processes such as incident, problem, and change management to maintain service reliability and quality in a healthcare environment.
• Manage client relationships, ensuring customer satisfaction, effective communication, and long-term partnership.
• Ensure that service delivery aligns with healthcare regulatory and compliance requirements, maintaining strict standards for data security and privacy.
• Balance operational costs with service excellence by monitoring budgets and cost-saving initiatives.

Qualifications:

• Bachelor's degree in Engineering, Information Technology, or a related field.
• Minimum 15 years of experience in IT service delivery, including at least 5 years in a healthcare environment.
• Strong understanding of ITIL frameworks, with hands-on experience managing incident, problem, and change management processes.
• Proven track record in leading teams, driving SLA compliance, and managing escalations in complex IT environments.
• Excellent client relationship management skills, with the ability to build strong partnerships and ensure customer satisfaction.
• Experience with network, system, and database administration, as well as data center management in healthcare settings.
• Familiarity with Agile and Scrum methodologies for operational improvement.
• ITIL certification is preferred.

Duties & Responsibilities

• Responsible for professionally handling customers' queries, appointments and referral of services, across all touch-points [email, hotlines, live chats, faxes, letters]
• Understand the requirements of the caller and provide complete and accurate information, go beyond the call of duty in assisting all enquiries at all times
• Ensure timely follow up of customer’s requests and liaise with appropriate departments to ensure requests are fulfilled within promised timeline.
• Work as a team to deliver contact centre goals which includes personal productivity as well as department metrics like Service Level, Average Speed of Answer, Abandon Rates etc.
• Manage difficult customers and follow up with proper escalation procedures
• Ensure proper documentation and categorization of cases
• Conduct post discharge follow up phone calls to patients or their next of kin
• Maintain high level adherence and compliance towards policies, processes and procedures to deliver key performance
• Feedback customer's comments or requests to the reporting officer, for service or process improvement
• Maintain hospital staff’s contact details for emergency activations, activate and recall staff during an emergency situation and monitor their responses
• Manage hospital-initiated change of appointments
• Perform other duties as requested by Supervisor and above

Requirements

• GCE “O” Levels, NITEC, Diploma with at least 1 -2 years of Contact Centre or Customer Service experience in a healthcare environment
• Strong team player, able to work in a fast paced and dynamic environment
• Strong communication skills and telephone etiquette
• Must be able to work alternate Saturdays
• Bilingual, with knowledge of various dialects or foreign language will be an advantage.

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Laser Machine Service Engineer

(Semiconductor)

• Office: (Bendemeer), most of the time at customers site (island-wide)
• 5 days Mon-Fri 830am-530pm,1 hour break
• $ 3,500 - $ 4,000

Job scopes and requirements:

• Install, troubleshoot, repair & service of laser machine.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Diploma in Electrical /Electronic or Engineering.
• 1-2 years working experience in Laser Application Equipment and Semiconductor Industrial, knowledge of electrical & mechatronics.
• Willing to travel island-wide

Apply now for Interview arrangement

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279