Job Description

The Service Engineer provides on-site and off-site support to customers to resolve operational issues with equipment without disrupting their business. As a frontline representative, they interact with various stakeholders to ensure customer satisfaction.

Job Description

• Install, commission, and validate equipment during shipbuilding.
• Maintain accurate records for warranty and insurance purposes.
• Submit required documentation and reports promptly.
• Independently diagnose and repair equipment on-site or in the workshop.
• Provide immediate support to vessels and develop solutions for safe operation.
• Document inspections, maintenance, and service work.
• Report deficiencies in deliveries, quantities, or quality.
• Request, install, and anticipate necessary parts for repairs.
• Prepare technical reports for engineering, management, or sales.
• Review logs for open issues and prepare formal reports for customers.
• Maintain and calibrate tools and test equipment.
• Keep workshop tools and equipment organized.
• Assess equipment performance and recommend improvements.
• Provide technical support to customers and other service professionals.
• Stay updated on new products and technologies through training.
• Develop skills in other specializations to become self-sufficient in repairs and service.
• Prioritize safety and follow regulations.
• Interact professionally with technical personnel and represent the company.
• Adhere to company guidelines for communication.
• Maintain valid travel documentation and certifications.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics in Singapore and overseas branches in Shanghai and Hangzhou. As a Singapore leading aesthetics and healthcare chain with presence in Shanghai, Hangzhou, Kuala Lumpur and Manila, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

· Attend to customer’s incoming calls, SMS and Whatsapp messages

· Issuance of invoices for different branches

· Update of customer information on internal database

To support sales consultants by securing appointments

· To place outbound cold calls and provide good customer services

· To keep our customers informed on the latest update and ongoing promotions

· To be inquisitive and sensitive towards customers’ requirements and concerns over call

Role Requirement

· Suitable candidate should possess ‘A’ Levels or Diploma and above

· 1 year relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· 5-day work week with alternate Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Additional performance incentives and allowances
• Convenient working locations in Novena Medical Centre or Scotts Medical Centre

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Subway restaurants in Ang Mo Kio and Hougang, locally owned and operated.

Service Crew/ Sandwich Artist ( Full Time & Part Time )

• Opening and Closing duties
• Sandwich building and Cashiering
• Food Preparation
• Cleaning all areas including toilet
• Ensure all equipment cleanliness and functionality.
• Provide excellent service with a friendly attitude with good Teamwork
• Stock taking, WISR reporting, and ordering.
• Adhere strictly to food handling and safety rules.

JOB ROLE

1) Handle all clerical and administrative matters for Customer Service Department, including data entry.

2) Work closely with Production Control and Warehouse teams to manage order delivery on-time in full.

3) Liaise with freight forwarder for shipment and prepare shipping documents.

4) Communicate with customer on their purchase orders and delivery arrangements.

5) Any other ad-hoc duties that may be assigned from time to time.

1) Managing Front Office operations.

2) Check in / Check out Guests.

3) Collection and settlement of payment.

4) Check and confirm Reservations.

5) Updating of Room Availability of different Room Types and Room Rates.

6) Provide service to Guests about Enquiries on Major City Attractions, Events, Facilities, other information etc.

7) Ensure and monitor the availability of rooms meeting the need of the operation.

8) Check guest ledger and ensure all direct billing folios are authorized and proper correspondences.

9) Provide informations about the hotel products and its services.

10) Manage reservations and room assignment activities.

11) Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.

12) Perform all other adhoc duties as and when required.

13) Willing to take on rotating shifts jobs including Saturdays, Sundays and Public Holidays.

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Roles & Requirements:

• Minimum of 5 years of experience in business analysis, process improvement, or a related field.
• Experience with no-code/low-code platforms is a plus.
• Familiar with ITSM tools and service management processes.
• Strong analytical and problem-solving skills
• Ability to analyze complex processes and identify areas for improvement.
• Proficient in data analysis and visualization tools.
• Basic understanding of microservices architecture and development is a plus.
• Relevant certifications in ITIL, Business Analysis, or other related areas will be advantageous.
• Previous experience in a similar role within a large enterprise environment is preferred.
• Good communication and written skills.

Key Responsibilities:

• Process Analysis: Conduct thorough analysis of existing service management processes to identify inefficiencies and areas for improvement.
• Workflow Design: Collaborate with technical teams to design no-code/low-code workflows that automate and optimize service management processes.
• Microservices Strategy: Work with developers to outline a strategy for implementing reusable and testable microservices to support various IT services.
• Stakeholder Collaboration: Engage with developers, IT staff, and users to gather requirements, provide insights, and ensure successful implementation of solutions.
• Testing and Validation: Support the testing and validation of new workflows and microservices to ensure they meet business requirements.
• Documentation: Create and maintain comprehensive documentation for all analyzed processes, workflows, and microservices.
• Training and Support: Assist in providing training and support to users and IT staff on new workflows and microservices.
• Continuous Improvement: Identify opportunities for continuous improvement in service management processes and recommend best practices.

SKILLS: ITSM, ITIL, data analysis and visualization tools, microservices

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Responsibilities:

• Perform thorough system maintenance.
• Supervise sites and assist hands-on when necessary.
• Troubleshoot and resolve issues as they arise.
• Communicate and oversee contractors on safety and work tasks.
• Execute tasks assigned by the Engineer or Shift Engineer.
• Complete reports for completed tasks.

Requirements:

• Diploma/Higher Nitec in Mechatronics, Electrical or Electronics
• Experience in electrical and electronic works.
• Experience in basic Microsoft office.
• Experience in site supervision work.
• Understand in Mechanical/Electrical/Electronic system
• Understand basic Window system.
• Willing to work at height on outdoor public road
• Must have Singapore Class 3 Driving License (Unable to consider Class 3A)

Additional info:

• 2 years direct contract, renewable

To apply, please visit www.gmprecruit.com and search for Job Reference: 24824

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Responsibilities:

• Play a vital role in creating a memorable experience for all our passengers.
• Main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport.
• Being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Job Requirement:

• Able to work on rotating shifts
• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers

Qualified or interested candidate, kindly click apply below or email us a copy of your resume in MS Word format to: [email protected]

Kindly indicate the following details in your resume:

1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

EA License No: 08C2822

Bizhub Asia Pte Ltd

1) Managing front desk phone calls and emails.

2) Collection and settlement of payment.

3) Check and confirm orders.

4) Provide service to customers enquiries.

5) Ensure and monitor the need of the operation.

6) Check customers ledger and ensure all direct billing folios are authorized and proper correspondences.

7) Provide informations about company and its services.

8) Anticipate customers needs, respond promptly, maintain positive customers relations and ensure customers satisfaction at all times.

9) Perform all other adhoc duties as and when required.

10) Willing to take on rotating shifts jobs including Saturdays, Sundays and Public Holidays.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Diploma or associate’s degree in electrical engineering, Marine Engineering, or a related field. Degree is preferred but not required.
• Minimum of 5 years of hands-on experience with Energy Storage Systems, high-voltage systems, and power electronic equipment, preferably in a marine or industrial setting. Proficient in working with high- voltage systems and power electronics.
• Able to write Technical Reports
• Familiarity with software updates, diagnostics, and troubleshooting of control systems.
• Proficient in the use of MS Word and Excel.

Job Description:

The primary focus of this role is on the engineering, maintenance, commissioning, and troubleshooting of Energy Storage Systems (ESS) for battery electric vessels and charging stations. The successful candidate will work closely with ESS suppliers, perform hands-on fieldwork with high-voltage systems, and ensure the safe and efficient operation of power electronic equipment. This role requires extensive field experience, strong knowledge of electrical systems, and a commitment to maintain the highest standards of safety and performance uptime for marinEV vessels.

Job Responsibilities & Duties

Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

Follow-up on all outstanding incidents/cases

Logged all calls reported into the case management system.

Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

Generates management reports.

Provides assistance and guidance to junior colleagues.

Perform other duties as assigned

Minimum Years/Type of Experience:

Minimum 1 year of call center experience

Having good communication skills (speaking and writing)

Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

Staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm

Staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Monday – Friday, 5-day work week

Office location: 47 Jalan Buroh, Singapore 619491 (Company transport provided - Yishun/Sembawang/Admiralty/Bukit Panjang/Bukit Gombak/Lakeside MRT)

Responsibilities:

• Provide support to HR Manager in day-to-day operational requirements
• Process monthly payroll, CPF submission, tax filing and related matters
• Administer employee benefits and insurance claims
• Recruitment and placement
• Onboarding and offboarding
• Prepare annual manpower budget
• Administer performance management system
• Submission of Government-paid leave claims
• Submission of manpower related surveys
• Coordinate training programs
• Manage office services administration
• Handle employee queries on HR related matters
• Other duties as and when assigned

Requirements:

• Diploma/Degree in Human Resource Management or equivalent
• Minimum 3 years of experience in a similar capacity
• Working knowledge of Employment law and HRIQ software
• Strong analytical and problem-solving skills
• Good communication skills
• Ability to maintain confidentiality with highly sensitive data
• Proficient in Microsoft Office applications

Interested applicants are invited to submit your resume (including your current and expected salary) to [email protected]

Salary:
$13/h

Working hours:
Mon to Fri, office hours

Commitment:

20 Nov 2024 to 26 Jan 2025

Job Scope:
- Answer calls via government hotline
- Reply emails

Requirement:

- Can commit for 2 months

- Can start ASAP

- Do not mind call center environment

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Responsibilities:

• Greet and assist guests with courtesy, addressing needs promptly.
• Maintain cleanliness and organization of food service areas.
• Ensure availability and proper presentation of food and utensils.
• Serve meals according to established standards and portions.
• Adhere to strict hygiene and safety guidelines.
• Perform additional duties as directed by management.

Requirements:

• Minimum 1 year experience in F&B or hospitality.
• Strong interpersonal and customer service skills.
• Familiarity with food service protocols and hygiene standards.
• Ability to multitask in a dynamic environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

Job Description

• Take temperatures and administer health screening questionnaire
• Data entry
• Attending to queries from patients & visitors
• Other duties as assigned by supervisor

Requirement:

• Anyone that can commit to the timing will do !

Working hours: On rotating roster of up to 6 days shift (will not exceed 44 hrs/wk)

Must be opened to all 4 timings , supervisor will roster , cannot choose

• AM shift – 9.15am to 2.15pm (5 hours, no break)
• PM shift – 3.15pm to 8.15pm (5 hours, no break)
• Full shift – 7.45am to 7.45pm (2 break time given)
• AM & PM shift - 9.15am to 8.15pm (1 hour break)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Summary

This TS&D specialist will play a key technical role in supporting the growth of the business under Packaging and Specialty Plastics of the Dow Chemical Company in different countries of SEA. The role is to be part of Dow’s cutting-edge technology development and resolve current and future scientific difficulties in material science.

Key responsibilities

1. Provide technical solutions

• Focus on client-side application development and technical support.
• Propose solutions to resolve internal and external technical issues related to the Packaging and Specialty Plastics business.
• Identify gaps of existing products and technology, help develop new products by working closely with R&D experts.

2. Interface with Customers

• Cultivate and maintain customer intimacy by interacting with customers on a regular basis. Work closely with sales counterparts to develop and solidify relationships with customers.
• Responsibilities include: visit customers, provide technical consultation and troubleshooting advice, coordinate test samples and results, documentation, technical presentation and lab results analysis.

Experience qualifications

• Master’s degree or above who graduate in 2024 or 2025, Major in Polymer Science and Engineering, Material Science, Chemistry, Chemical Engineering or other relevant disciplines.
• Proven track record of customer issue resolving and technical troubleshooting.
• Fundamental understanding in the general area of polymer science and engineering, e.g. polymer chemistry, polymer physics, polymer processing and rheology, polymer characterization etc.
• Research Experience on plastic film or sheet formulation, process and application in packaging materials will be preferred.
• This role requires good English reading, writing and speaking. Chinese and Bahasa capability is a plus.

Soft skills qualifications

• Self motivated, proactive and confident. Possesses customer-oriented mentality. Can-do attitude.
• Can drive a project from beginning to the end under proposed time frame. Can set timeline and prioritize multiple projects.
• Strong interpersonal skills. Work comfortably in a team setting. Able to motivate and positively influence team members.
• Good writing and presentation skills.
• Travel about 30% of work time.

Dow will assist candidate to apply Singapore Work Pass if required but result subjects to Singapore MoM's review.

Timing :

• Any 5 days in a week (1 weekend inclusive PH)
• 10am – 7.30pm & 7am to 4.30pm (cannot choose)
• Total working hours per week: 42 hours

Requirement :

• Have to work 1 weekend
• Able to work on PH

Salary : 1700 – 2000/month

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Data Management: Collecting, analysing, and presenting data on dashboards.
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance.
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education / Marketing or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Islandwide company transport provided !

Responsibilities:

• Follow standard procedures daily.
• Handle and document inbound customer orders, queries, and complaints.
• Follow up on issues/orders/complaints with outbound calls.
• Resolve issues per procedures and escalate if needed.
• Report improvement suggestions to the supervisor.
• Prepare and submit reports on cases.
• Keep process and product information current.
• Coordinate with the operations team.
• Maintain good client/customer relationships.

Requirement:

• Have prior Experience in Call Centre / Order Fulmilment / Order Processing

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Descriptions:

• Check email and respond to customer's enqiury
• Handle to phone calls and handle customer's queries
• Process sales order, manage goods returned from customers, and coordinate with the logistic department
• Prepare invoices using Autocount system
• Generate monthly SOA and email / send to customers
• Obtain quotation and issue POs to supplier
• Assist in E-commerce receipt, match online orders with sales invoices
• Maintain proper filing of all documents
• Ad-hoc duties as assigned by Management from time to time

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking customers
• At least 1 year of experience working as an admin
• Proficient in Microsoft Office