Benefits:

• Basic Salary up to $2,100 with yearly increment based on performance.
• $100 monthly transport allowance
• $5 Meal Allowance per working day
• Night shift allowance of up to $400 per month
• Medical and Dental Benefits
• Company transport provided
• Birthday Ang Pao
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew (Karaoke) located in Islandwide. Our client is Singapore's largest and first themed karaoke chain. This position includes handling phone reservations and inquiries, greeting and directing guests to their rooms, and managing orders for food and beverages. The position also requires basic technical support, such as checking microphones and karaoke systems, while maintaining a clean and safe environment. The ideal candidate should be able to work independently, communicate effectively with the team and management, and maintain a neat appearance. Additionally, they should be comfortable handling alcoholic beverages and be ready to take on other duties as assigned by their supervisor.

Qualifications:

• Entry level are welcome
• Training will be provided

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working location: Near to Buangkok mrt
Working hours: 5 days(including one weekend), Shift work(2 shifts, 8 hours/shift); 8:30am – 4:30pm // 2:30pm – 10:30pm
Salary: $2600 - $2900

Youth Work Associate will be working with the youths staying in an institutional facility, which focus on community rehabilitation.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions.
• Ensure safety and security of premises, include perform body & property check, carry out security patrols, dormitory checks, and conduct urine test (when necessary)
• Manage and provide care for the daily living needs of the residents in the Hostel.
• Plan and conduct engagement activities in educational and recreational programmes for the residents
• Able to develop positive relationship with the residents.
• Facilitate proactive and restorative circles (attain competence)
• Involve in admission process.
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• Diploma with 2 years working experiences.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Sales & Service Coordinator
• Working location: Hillview
• Working days: 5.5 days
• Working hours: Mon – Thur (08:30 to 18:00), Fri (08:30 to 17:30), Alternate Sat(08:30 to 12:00)
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Job description:

Customer support:

• To arrange service visiting, install, repair, troubleshooting, and relocation on site.

• To set up and dismantle equipment for demonstrations.

• To conduct equipment familiarization training for users.

• To answer service enquiries.

• To attend user’s meetings.

• To install and commission new equipment at customer’s sites.

Service administration

• To prepare service quotations, contracts, report, and invoice.

• To arrange spare parts from suppliers.

• To send / deliver repair item and spare parts.

• To collect equipment for in-house repairs.

• To deliver new equipment to customers.

• To attack and pursue outstanding debts.

• To send faulty parts to vendors for checking and testing.

• To furnish technical information and quality report to Principal.

Job requirements:

• Min. Diploma in Engineering/ Science (Mechanical / Biomedical / Electrical)

• Min. 1 years of experience in going clients’ sites to perform servicing

• Experience in medical device servicing is advantageous

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified

Alex Goh Hock Leong | CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Sciences) | 99C4599

We are seeking reliable individuals who are able to work independently to join our dynamic team.

Company Description

Maya is a global marketing agency specializing in delivering comprehensive marketing solutions primarily to FMCG and food industry brands. It also provides management services to other entities.

Location

79 Anson Rd 079906

Key Responsibilities

1. Provide comprehensive administrative support and coordinate tasks with local/international counterparts

2. Handle written correspondence and phone communication

3. collect, cleanse, prepare, edit and organize data and information

4. Assist in bookkeeping and act as an corporate secretary/director/agent from time to time

5. Assist in maintaining a strong team culture and smooth operation

6. Assist in the daily operation of a wide range of business operations

7. Other ad hoc tasks as directed

Qualifications

1. Minimum 0.5 year of experience in business administration

2. Fluency in English and Mandarin language (written and spoken)

3. Reliable, ability to work independently, strong initiative

4. Strong administrative and organizational skills

5. Excellent time management and multitasking abilities

6. Proficiency in Microsoft Office suite

7. Experience with QuickBooks is an advantage

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Job Overview:

We are looking for a Technical Engineer cum Driver to join our team at LIPCO FOOD &BEVERAGES Pte Ltd. This hybrid role will require you to apply technical expertise to maintain and troubleshoot equipment within the food manufacturing process, while also handling driving responsibilities to transport goods between various locations. The ideal candidate should be flexible, hands-on, and capable of balancing both technical engineering tasks and driving duties.

Key Responsibilities:

Technical Engineer Responsibilities:

1. Maintenance & Troubleshooting:Perform routine maintenance and inspections of manufacturing equipment, machinery, and systems to ensure smooth operation.
   Identify and diagnose mechanical or electrical faults, and take appropriate action to resolve issues promptly.
   Carry out repairs and adjustments to machinery as needed to minimize downtime.
   Collaborate with the engineering team to develop and implement preventive maintenance schedules.
   
2. Installation & Setup:Assist in the installation, testing, and commissioning of new machinery and systems as required.
   Ensure the proper setup and calibration of machines according to the food manufacturing specifications and safety standards.
   
3. Technical Support:Provide on-the-spot technical support to production staff for machinery-related issues.
   Ensure compliance with safety, quality, and environmental regulations during maintenance work.
   Keep accurate records of maintenance activities, parts used, and time spent on repairs.
   
4. Equipment Improvement:Suggest and implement improvements in the manufacturing process to increase efficiency and reduce downtime.
   Work closely with the production team to ensure machinery is operating at optimal performance.
   

Driver Responsibilities:

1. Transportation of Goods:Safely operate company vehicles to transport raw materials, finished products, and supplies to and from suppliers, warehouses, or customers.
   Ensure timely deliveries and pickups, coordinating with the logistics team for route planning.
   
2. Vehicle Maintenance & Safety:Ensure the vehicle is regularly maintained, clean, and in good working condition.
   Conduct pre-trip and post-trip vehicle inspections, reporting any issues to the management team.
   Maintain accurate records of vehicle logs, fuel usage, and delivery schedules.
   
3. Staff Transportation:Transport company staff or management to various locations as needed.
   Ensure the safety and comfort of passengers during transit.
   

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

JOB DESCRIPTION

1. Stock picking and packing for the next day delivery.

2. Store housekeeping.

3. Monitor store inventory and prepare stock requisition form for ordering.

4. Stock receiving from suppliers.

REQUIREMENTS

1. Physically fit (require to lift and pick heavy goods)

2. Responsible and hardworking

• Office Cleaning
• Cleaning of pantry
• Washing of toilets
• Clearing of rubbish
• Cleaning of Blk 8 compound area
• Any other duty assigned

JOB DESCRIPTION CHEF

Able to prepare the South Indian cuisine and North Indian cuisine

Able to do bulk cooking for catering wedding and all occasion

Recommend new dishes in South and North Indian cuisine

Able to cook South Indian & North Indian food Recipes and menus

Must know how to cook Vegetarian dishes and Non vegetarian dishes.

Experience in making Indian Desserts and Snacks

All Round in Tandoori dishes and south Indian dishes vegetarian and Non Vegetarian

Minimum five years’ experience

Able to work in weekends and public holidays.

Able to do bulk cooking for wedding catering.

Bulk cooking for catering

Prepares and posts daily work assignment sheets based on menu and staff duty roster; assigns cooking or food preparation tasks to cook the food and prepared according to standard recipes and institutional practices; instructs staff in proper food preparation techniques; ...

Extend recipes to facility population requirements.

Fill pre-preparation and inventory pull sheets before every meal.

Orient and train program for inmate workers.

Stick to sanitation and safety program.

Display good communication and human relation skills as per Food Service Manager’s directions.

Support manager to manage high level of good client relations.

Develop and set up local procedures for receipt, check and food and non-food issue.

Cook varied regular and special diet foods for balanced healthy diet.

Prepare meat, fish, poultry, vegetables and Fish, soups, gravies, sauces and desserts.

Use varied kitchen equipment in large quantity food production.

Offer advice, counsel and instruction to staff members.

Handle disciplinary measures appropriate to authority delegated.

Oversee food preparation for adherence to quality standards.

Extend recipes to facility population requirements.

Fill pre-preparation and inventory pull sheets before every meal.

Orient and train program for inmate workers.

Stick to sanitation and safety program.

Display good communication and human relation skills as per Food Service Manager’s directions.

Support manager to manage high level of good client relations.

Develop and set up local procedures for receipt, check and food and non-food issue.

Cook varied regular and special diet foods for balanced healthy diet.

Prepare meat, fish, poultry, vegetables and shellfish, soups, gravies, sauces and desserts.

Use varied kitchen equipment in large quantity food production.

Conduct administrative and human resource management functions with supervised staff.

Offer advice, counsel and instruction to staff members.

Handle disciplinary measures appropriate to authority delegated.

Execute Equal Employment Opportunity policies and program.

Oversee food preparation for adherence to quality standards.

We are looking for part timers to staff our outlets / booths during this festive period

Responsibilities:

• Food Preparation: Assist with washing, peeling, chopping, and preparing ingredients for cooking.
• Cooking Assistance: Assist chefs during food preparation and cooking processes.
• Order Taking: Taking of customers' orders
• Promoting: Promote products at counters / booths
• Experience: Previous experience in a kitchen or food service setting is a plus but not always required.
• Age friendly environment
• Physically fit and healthy;
• Hourly rated Part-Time / Casual
• Changi (Sat & Sun) - 8am to 3pm
• Clarke Quay (Fridays to Sundays) (5pm to 9pm)

Customer Service Office @ TANJONG PAGAR

Position Purpose

• Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)

• Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice

Responsibilities

• Restaurant Operations

• Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

• Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

• Provide service to customers

• Execute proper cash management

• Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

• Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

• Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

• Comply with SOP and safety requirements

• Ensure quality of food is up to the prescribed standard

• Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

• Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

• Perform as a reliable team member and communicate clearly and audibly

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Perform customers' orders processing and ensure on time delivery
• Work closely with operation teams and coordinate shipping activities
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• With 2 - 3 years of customer service & shipping experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location:
Bishan

Working Hours & Salary:
Any 5 days/week, Mon to Sun

• AM Shift 7am to 430pm - $12/hr
• PM Shift 12pm to 9.30pm - $14/hr
• Rostered including weekends and PH

Job Scope:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquiries of patients and visitors including phone enquiries.
• Perform wheelchair cleaning
• Required to transfer deceased body (not frequently)

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Oversee for casuals to fulfill client's requisition
• Dealing with schedule changes, casuals call-ins, and other staffing issues
• Conduct interview for new casuals
• Training and coaching as needed to ensure everyone is performing their job properly
• Resolving disputes
• Managing projects as assigned and organising teams to assist in these efforts

Company Overview:

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.

Since 2004, we have built an extensive global network. Our APAC Headquarters in Singapore and R&D Centres in Singapore, Shanghai, Indonesia and Malaysia serve as our hub for the region. We have served 380,000+ headcounts, 2,800 + clients, in over 100+ countries, for over 15+ industries. Overall, our global reach means we can serve our clients’ needs in a more targeted and effective manner!

Role Overview

· Generate leads (new and prospective customers) by identifying greenfield opportunities within market and execute the end-to-end sales process.

· Build awareness of BIPO’s Total HR Solution and value proposition through engagement with key stakeholders within prospective accounts.

· Leads sales engagement and involves resources as needed to address prospect’s needs and business problem(s)

· Effectively communicates how BIPO Total HR Solution solve business problems.

· Independently devising and delivering solution-oriented sales presentations, conducting system demonstrations, and guiding clients through the process effectively

· Preparation of proposals such as pricing proposals, responses to Requests for Proposals (RFPs), presentations, and other related tasks.

· Maintain and prepare timely sales pipeline information in CRM and related reports.

Skills And Experience We Value

· Bachelor's Degree or equivalent combination of education and relevant experience

· Highly sales driven individual with a passion to learn.

· 1-3 years prospecting, developing and closing leads for new business and/or 1-3 years of achieving sales objectives in the related HR technology, software and/or HR related services market a plus.

· Ability to develop relationships with mid-level and C-suite leaders by leveraging a strong understanding of business drivers, value expectations and business case components.

· Ability to effectively negotiate with internal and external stakeholders.

· Proficient in networking within business settings as and when required.

· Proficient with corporate productivity and web presentation tools

· Excellent verbal and written communications skills

· Strong listening and presentation skills

Reward and Recognition:

· Competitive salary package

· commissions scheme available

· Opportunity to gain valuable insights and learn the ropes in the highly lucrative software and services industry through mentorship.

1. In charge of scheduling of the workers

2. Coaching and monitoring the project processing.

3. Permanent night shift with experienced in handling of emergency issues.

4. Trouble shooting and counseling of the disputes/complaints.

5. Night Shift Duty

Responsibilities:

Program Management:

• Develop, implement, and oversee CoC programs and services.
• Monitor and evaluate program performance to ensure objectives are met.

Collaboration:

• Foster partnerships with healthcare providers, social service agencies, and community organizations.
• Facilitate communication and coordination among stakeholders to enhance service delivery.

Data Management:

• Maintain accurate records and data related to program activities and outcomes.
• Use data to inform program improvements and ensure compliance with quarterly reporting requirements.

Outreach and Engagement:

• Conduct outreach activities to promote CoC programs within the community.
• Engage community members and stakeholders to understand their needs and gather feedback.

Compliance and Quality Assurance:

• Ensure all programs comply with relevant regulations and organizational standards.
• Implement quality assurance processes to maintain high standards of service delivery.

Requirements:

• Minimum Diploma in Social Work, Public Health, Healthcare Administration, or a related field.
• 3-5 years of experience in program coordination or management within healthcare or social services.
• Experience with community-based care programs is highly desirable.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively with diverse groups.
• Knowledge of regulatory requirements related
• Demonstrates empathy and a strong commitment to community service.
• Ability to work independently and take initiative.
• Strong problem-solving skills and the ability to adapt to changing circumstances.
• High level of integrity and professionalism.

Work Location: Bukit Batok

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Monday – Friday, 5-day work week

Office location: 47 Jalan Buroh, Singapore 619491 (Company transport provided - Yishun/Sembawang/Admiralty/Bukit Panjang/Bukit Gombak/Lakeside MRT)

Responsibilities:

• Process monthly payroll, CPF submission, tax filing and related matters
• Administer employee benefits and insurance claims
• Recruitment and placement
• Onboarding and offboarding
• Administer performance management system
• Submission of Government-paid leave claims
• Submission of manpower related surveys
• Coordinate training programs
• Manage office services administration
• Handle employee queries on HR related matters
• Other duties as and when assigned

Requirements:

• Diploma in Human Resource Management or equivalent
• Minimum 3 years of experience in a similar capacity
• Working knowledge of Employment law and HRIQ software
• Strong analytical and problem-solving skills
• Good communication skills
• Ability to maintain confidentiality with highly sensitive data
• Proficient in Microsoft Office applications

Interested applicants are invited to submit your resume (including your current and expected salary) to [email protected]

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.