Job Description:-

Customer Service Executive

1. Supporting and ensuring timely and accuracy of submission of tender bids/quotations which including internal coordination with internal teams and finance files.
2. Ensuring proper tracking of POs/LOAs received and timely submission of project documents/reports and checklist for billing initiation.
3. As first point of contact for customers and handling of customer queries/issues (e.g new subscription/ billing disputes / clarifications)
4. Working closely with billing counterparts on billing disputes/waiver.
5. Ensuring proper tracking of documents for correspondences for Audits clarifications and supporting annual audit
6. Ensuring all compliments and complaints are handled in accordance to the project requirement.
7. Ensuring accuracy and timeliness when managing of official communication and broadcast messages.
8. Taking meeting minutes and following up with internal team for timely submission
9. Conducting Annual Customer Satisfaction and work to achieve the satisfaction rating.
10. Looking into redesign tedious or manual process via automation.
11. Ad-hoc Task related to the project.

Good to have:

• Candidate to possess at a least a Degree or equivalent.
• At least 4 years of relevant experience (e.g. customer fronting, account management, IT savvy with some exposure with automation)
• Customer centric and good team player.
• Good time management and ability to multi-task yet meticulous.
• Excellent written and verbal communication skills.

Below are the general scope related to the role as some are specific to the project we are supporting.

Job Description:- Customer Service Executive

1. Supporting and ensuring timely and accuracy of submission of tender bids/quotations which including internal coordination with internal teams and finance files.

2. Ensuring proper tracking of POs/LOAs received and timely submission of project documents/reports and checklist for billing initiation.

3. As first point of contact for customers and handling of customer queries/issues (e.g new subscription/ billing disputes / clarifications)

4. Working closely with billing counterparts on billing disputes/waiver.

5. Ensuring proper tracking of documents for correspondences for Audits clarifications and supporting annual audit

6. Ensuring all compliments and complaints are handled in accordance to the project requirement.

7. Ensuring accuracy and timeliness when managing of official communication and broadcast messages.

8. Taking meeting minutes and following up with internal team for timely submission

9. Conducting Annual Customer Satisfaction and work to achieve the satisfaction rating.

10. Looking into redesign tedious or manual process via automation.

11. Ad-hoc Task related to the project.

Pre-requisites as below:-

• Candidate to possess at a least a Degree or equivalent.

• At least 4 years of relevant experience (e.g. customer fronting, account management, IT savvy with some exposure with automation)

• Customer centric and good team player.

• Good time management and ability to multi-task yet meticulous.

• Excellent written and verbal communication skills.

Responsibilities:

• Communicate with the clients on after-sales service.
• Manage all site maintenance related issues, troubleshooting, providing technical assistance for the clients and resolving technical issues.
• Collaborate with the subcontractors in completion with the repair timetable.
• Conducting site acceptance tests, commissioning, providing support with the start-up low, medium voltages and variable speed drives.
• Carry out training for the client and users maximizing the functionality of the product.
• Providing insights into engineering and factory for creating new and improving the current products.
• Verify product application, controls, and documentation.
• Assist the quality issues and product warranty claims.
• Provide an update with the client’s complaints and create a report for the monthly failure analysis.

Requirements:

• Bachelor’s Degree or Diploma in Electrical Engineering or related field.
• At least 3-6 years working experience in a related industry.
• Previous working experience in Technical Servicing.
• Knowledgeable with Variable Speed Drives, Switchgear & Transformer.
• Prior knowledge with the PLC is a plus.
• Able to work independently,

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Handling customer order process.
• Provide quality customer service support to customers over e-mail and phone.
• Manage the customer enquiries or issue with monitor and reply on email correspondence.
• Able to check all the information of documents like receipts, amounts and records all are tally and correct.
• Able to handle all customer incoming enquiries
• Able to handle daily sales order
• Communicate with other departments to fulfil customer's order
• Able to perform allocation of stocks and arrangement delivery for customers’ orders

Requirements:

• Minimum Diploma and above
• Excellent in communication skills, good personality
• Experience in SAP or HANA
• Experience in Manufacturing/ Service Centre industry is an advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button and send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Amazing opportunity to work in MNC Company

• Good employee’s benefits!!!

Our client is looking for customer service officer to provide high-quality service to their customers.

Principal responsibilities

Provide over the counter banking services and assist with enquiries from customers.

· Handle all over the counter banking transactions.

· Promote banking products and services in a prompt, efficient and professional manner.

· Handle bulk cash transfer and deposits.

· To keep a lookout for any suspicious transactions and reporting it to relevant party to reduce reputation risk

Requirements

·
At least a GCE O Levels or Higher NITEC qualification.

· Possesses relevant customer service experience in a financial institution.

· Possess strong communication skills, including the ability to converse, read and write effectively in the English language.

· Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers.

· A team player who thrives in a fast paced, dynamic retail banking environment.

· A self starter who is able to work independently and under minimal supervision

Steven Chan

Registration No: R1105423

EA License No: 08C5257

[email protected]

Locations:

• Northeast
• North

Must be able to float around in either the Northeast / North region

Working Hours:

5.5 Days, 8.30am - 6pm

Job Scope:

• Attend to patients' enquiries and complaints
• Handle registration of patients and scheduling of medical appointments
• Assist the medical professionals in consultation room
• Provide administrative support such as data entry and scanning of records into system
• Other duties as assigned

Requirements:

• Min O / N or Nitec in any field
• Experience in customer service or healthcare would be advantangeous

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description:

Responsibilities:

• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
• Be available to take calls.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
• Coordination for employee user account administration, activation, changes, and terminations.
• Receive and answer all users' IT service request calls.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

**Details:

• On Job Training Provided
• Eligible candidate may be sponsored for ITIL, Microsoft, CCNA, CompTIA Security+ AND Work Study Diploma in IT with reputed polytechnic

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Lead Service Delivery Executive to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.Manage shipment import and export within the Asia Pacific region;

• Manage shipment import and export within the Asia Pacific region;
• Lead and manage escalations, working closely with cross functional teams as main point of contact;
• Support customers for end-to-end operational activities, including onboarding and review of requirements;
• Lead process improvement and implementation initiatives, working closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Oversee and ensure that SLAs are met and attend to customer enquiries;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Support regional service delivery projects

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambienceManage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilitiesRestaurant OperationsLead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service teamCheck readiness of restaurant for service day and brief service crew on staffing roster for service dayManage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessaryManage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessaryEnsure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & PlanningAct as point of escalation for service crew regarding service issuesResolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned taskLead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient mannerQuality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standardsMonitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staffTrain and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Overall Salary: Around $2,500

Working Hours: 6 Days, 44 hours per week, including night shifts (with night shift allowance), with one day off per week (off on Saturdays).

Location: Tuas

Responsibilities:

• Responsible for food packaging to ensure product quality and food safety.
• Adhere to work schedules and complete production tasks on time.
• Assist in maintaining cleanliness and tidiness of the work area.
• Perform other tasks assigned by supervisors.

Requirements:

• Good work attitude, diligence, strong sense of responsibility, willingness to work overtime.
• Ability to adapt to night shift work and physically fit
• Adherence to food safety requirements and skills in packaging food.
• Follow supervisors' instructions and assist in maintaining cleanliness of the work environment.

Work Environment:

• Central factory setting for food packaging
• Temperature maintained at 14-18 degrees.
• Clean and organized workspace

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

Responsibilities

• Accountable for meeting service sales revenue and contribution margin targets across the Asia Region.
• Conduct periodic reporting and planning of service revenue, lead-to-order activities, and projects to identify any variances and promptly address any abnormalities or risks.
• Develop and execute strategic growth initiatives in collaboration with other departments, distributors, partners, and subsidiaries to expand the sales pipeline.
• Maintain market data with regular updates on key metrics such as market trends, sales figures, and installed base information to inform business growth strategies and recommendations.
• Analyze after-sales market potential, emphasizing installed base penetration and promoting value-added service offerings to support Life Cycle Management and Value Care Agreements.
• Cultivate long-term customer relationships with key decision makers by demonstrating technical expertise and product knowledge, while addressing customer satisfaction concerns promptly.
• Lead and mentor the Service Sales team to achieve sales targets, ensuring succession planning for the department and participating in sales activities as required.
• Enhance sales efficiency by equipping the service sales team with adequate selling skills and ensuring proper organization and staffing within the area of responsibility. Provide coaching on sales planning, negotiation, and customer segment expertise.
• Collaborate with internal stakeholders to determine pricing, discounts, and commercial terms for subsidiaries, customers, and distributors.
• Represent the company at conferences, trade shows, customer events, and marketing campaigns.

Requirements

• Bachelor's degree or Diploma in Business Administration, Economics, Logistics Management, or related fields.
• Min 10 years of extensive experience with a proven track record in Service Sales Business within the High-Speed Diesel industries or similar sectors.
• Demonstrated experience in marketing complex products/business systems & solutions, coupled with advanced presentation, selling, and negotiation skills.
• Proficiency in developing and implementing sales strategies to drive revenue growth.
• Strong leadership abilities and adeptness in personnel management.
• Excellent problem-solving skills for resolving sales and logistics operational issues

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

· O level/ diploma or equivalent

· Excellent communication and interpersonal skills

· Ability to multitask and work in a fast-paced environment

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

About the Company

Our Client is a leading producer of industrial equipment and tools.

Responsibilities

We’re looking for a proactive SAP Consultant (Sales Cloud) to delivery customisations for SAP Sales Cloud, while facilitating communications and support between cross-functional teams.

• Support internal teams on SAP Sales and Service Cloud functions;
• Provide advice and training to internal cross-functional departments;
• Engage in customisations to SAP Sales and Service Cloud;
• Act as point of contact between sales teams and internal IT teams;
• Provide L1/L2 SAP Sales and Service Cloud support;
• Engage in systems testing

Requirements

• Relevant experience working with SAP;
• Excellent communication and interpersonal skills;
• Able to work well with stakeholders across all levels.

Employment Details

• Attractive benefits and remuneration;
• Permanent position.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Our client is a small Thai Restaurant serving Halal food. They are looking for a new full time service crew to join their expanding team!

Benefits:

• Short working hours (6 hours a day)
• Meals provided
• Fixed Sunday off

Job Description:

• Attend to Incoming Customers
• Present menus, answer questions, make recommendations regarding food & beverages
• Tidy up Dining Areas
• Knowledge of menu items and food safety guidelines (Hygiene Course Provided)
• Process payments and handle guest inquiries with professionalism
• Able to OT if needed

What it Takes:

• Basic knowledge of POS System
• 1 year experience in F&B preferred
• Singaporean Only

Submit your resume (Word format) to [email protected] or,

Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

• Manage invoicing and payment collection process.
• Coordinate with sales for accurate invoicing.
• Track and follow up on overdue payments.
• Address product inquiries and stock availability.
• Prepare proposals and update sales information.

Requirements:

• Minimum 3 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Oversee a team of Incident and Problem Managers tasked with handling high severity incidents within our production environment, ensuring swift resolution and minimal disruption.
• Manage multiple incident and problem management workstreams, guiding them from inception to resolution.
• Engage with stakeholders, including government entities, to communicate and advocate for our incident and problem management model and processes.
• Prepare proposals aimed at securing funding for initiatives from diverse stakeholders, including government agencies and SAP.
• Generate and deliver progress reports on initiatives, facilitating informed decision-making among stakeholders.
• Foster a culture of evaluation and continuous improvement within the team and broader organization.
• Take a leadership role in or actively participate in cross-functional initiatives spanning Service Operations and Service Management, leveraging government and SAP expertise as necessary.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, or a related field.
• Extensive and demonstrable track record in project management within the logistics industry, showcasing expertise in SAP systems implementation and integration at senior levels.
• Exceptional team leadership abilities with proven experience in managing cross-functional teams, coupled with outstanding organizational and interpersonal skills, indicative of a seasoned senior project manager.

Application Process:

If you are excited about this opportunity and possess the requisite qualifications, please click "Apply Now."

Note:

Only shortlisted candidates will receive a response within 14 days. If you do not receive a response within this timeframe, please consider your application unsuccessful.

EA Licence No: 11C5502

EAP Registration No: R1876670

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Job Scope

• To implement and maintain all quality and food safety control processes complying with the company’s standard, ISO, and local statutory requirements.
• Manage and coach junior QA staff
• To conduct in-house food safety training to production/operation staff.
• To manage customer complaints investigation and perform trouble-shooting and drive process improvement programs to ensure a high standard of food safety and quality.
• Provide technical advice to support other departments when necessary
• Perform QA audits at the central kitchen and outlets and prepares QA reports.
• Monitoring product integrity and conduct product testing for new and regular products.
• To support Operations Director in supplier management program (Audit and ingredient approval).
• Manage external inspection and liaise with regulatory agencies
• Develop recommendations and justifications on Quality Improvement Programs
• To be the primary contact for Government-related agencies’ officials, such as AVA, Muis, NEA, etc.
• Perform ad-hoc duties as assigned by the management.

Requirement

• Diploma or Degree with 3 years of working experience in Quality System.
• Candidates with more experience will be considered for a Assistant Manager role.
• 5.5 working days.
• Only Singaporeans may apply.

Working Days: Mon - Fri

Working hours: 7am - 4:30pm / 12:30pm - 8:30pm

PART TIME AVAILABLE

Job Summary:
Ensure the smooth operations required at the front line operations in food service.

Key Responsibilities:
•Ensure that all of the following is ready for service 15 minutes before meal times in terms of food served according to the menu planned, food garnishing, counter temperature, food displays, serving gears, merchandising posters, and price tags.
•Ensure that all food counters and displays are clean and tidy at all times.
•Ensure that all customers are served promptly and duly.
•Ensure that all areas around food counters are clean and spotless including floors, walls, counters and equipment.
•Ensure that food served during meal times are prepared and dished out according to the hygiene and safety regulations required by corporate standards and governmental regulations.
•Serve food in the assigned plates or holding receptacles in the portions approved by the client to customers during meal times.
•Attend weekly service meetings to improve and enhance service level.
•Handle customers’ feedback duly and ensure that all actions taken are reported to the Unit Manager after each meal.
•Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.
•Responsible to wear the uniform that is provided and to maintain a neat and professional appearance at all times.
•Perform all other duties as and when assigned by Senior Catering Assistant.
•To support staff lounge and food service operations assigned by superior and the Management when necessary.

Key Requirements:
•Minimum 1 year experience in similar capacity with or without qualification.

Responsibilities:

• Making of coffee using automated coffee machine
• Cashiering
• Cleaning and wash of utensils.

Requirements:

• With relevant experience
• Able to work rotating shifts
• Able to start work immediately
• Preferably with a food hygiene certificate

Interested candidates, please kindly press apply or send your profile via Whatsapp to 88998134.

CH Talent Resources (13C6338)
R1983591

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.