Our client is a specialist contractor in Singapore, known for delivering expert excavation services.

• Handle all construction contracts.
• Ensure compliance with requirements and provide admin support to project teams.
• Monitor contract performance and resolve any issues.
• Keep comprehensive contract records and documentations.

Requirements:

• ITE and above
• At least 2 years of admin experience in Construction industry.
• Independent, meticulous and has an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description & Requirements

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

About FOMO Pay

Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

• FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Perform review of transaction alerts which are generated out of the transaction monitoring system
• Perform holistic of review of transactions as part of the KYC periodic review process
• Review name screening hits arising from payments screening at pre-transaction level
• Perform investigation of transactions
• Draft Suspicious Transaction Reporting
• Generate statistics of alerts generated/ cleared alerts and pending alerts
• Perform threshold analysis review to determine appropriateness
• Contribute and assist in ad-hoc projects undertaken by the Compliance Team (e.g Remediation efforts, Audits, AML/CFT Trainings for employees, UAT testing for new systems)
• Demonstrate adaptability and promptness in adjusting to new Anti-Money Laundering (AML) policies, processes, and system knowledge

Requirements:

• Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
• Solid understanding of MAS’ AML/CFT regulatory requirements
• Proactive and problem-solver who is creative, with ability to adapt and improvise accordingly
• Meticulous and sensitive in handling clients’ information.
• Ability to work effectively under pressure in a team environment
• Excellent interpersonal and communication skills (candidate is expected to collaborate with different Business Teams)
• Diligent and firm with high ethical standards

Our Perks and Benefits:

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position: Aviation Security Officer

• 12 hours permanent shift
• Location: Changi
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• X-ray screening of checked in luggages

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Position: Enforcement Officers

• Able to commit 12 hours duty
• Location: islandwide
• Salary Package : $2,700 to $3,000 ( Bonus $3500)

Job Scope:

• Patrolling and carry out enforcement duties such as illegal parking on public roads or public health
• Attend to public feedback

Requirements:

• Possess minimum class 2B license
• Secondary education

Position: Security Officers

• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry
• Monitor CCTV
• Patrolling and clocking

Requirements:

• Secondary education

Role :

Being a Collection Executive require you to be efficient in managing and collecting outstanding account receivable from the customer. Your ability to communicate effectively, exercise empathy and exhibit strong negotiation skills will be essential in succeeding in the role.

Responsibilities:

• Managing of legal accounts in accordance to Legal Standard Operating Process including process in issuance of letter of demand, write of summon, judgement and proof of debt
• Managing of accounts routed to 3rd party collection agency for Accounts Receivable recovery
• Tracking timeline to ensure legal accounts are closed on timely basis
• Collate and justify for Accounts Receivable Write Off in accordance to Standard Operating Process
• Managing of Bill and Claim fees to ensure external. lawyer fees are recovered from legal fees collected from customer and expenses being spent on 3rd party collection agency are justified

Requirements:

• A diploma in Business, Finance, Accounting or any related field
• At least 2 years’ experience in credit management, with basic knowledge in handling legal process which involves liaison with appointed external counsel and external collector
• Proficient in Microsoft Office, with exposure to Oracle ERP preferred
• An excellent team player who is outcome and target focused
• Collaborative and comfortable negotiating with stakeholders to resolve issues
• Able to make judgment calls relating to collections/service and order holds
• Able to work under tight deadlines
• Meticulous and attentive to details

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Position: Guest Relation Officer

• Working Day: Mon to Fri 8am to 6pm
• Location: Marina Bay Financial Centre (Downtown MRT)
• Salary: $2800 - $3000

Requirements:

• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Processing of Inward and Outward Remittances
• Processing of Inward and Outward Cheque Clearing
• Handling of physical cash deposits and withdrawals
• Time deposits Placement and withdrawals
• Timely and accurate validation of clients’ instructions via call backs
• Answering to queries pertaining to Remittances
• Perform Customer Due Diligence (CDD) for Remittances Customers

Qualifications and Requirements:

• Minimum 2 years of experience in remittances operations
• Familiar with SWIFT system and SWIFT messages MT103 and MT202
• Familiar with AML/CFT requirements and able detect any suspicious transactions
• Ability to work independently and has a positive, service-oriented attitude
• Good team player with good communication and people skills

Job Summary

Reporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free.

Key Responsibilities

• Ensure that all correspondence are replied within 24 hours.
• Ensure prompt and accurate answering of all incoming calls within 3 rings.
• Suggest appropriate or ideal package to guests according to the information that was provided.
• Ensure that all follow-up are done promptly and efficiently.
• Upsell wherever possible.
• Ensure that all bookings are retrieved and entered into PMS within the same day.
• Ensure that all daily reports are printed promptly.
• Ensure that daily tasks of no-show, traces, missing correspondence and car transfer reports are followed up promptly and efficiently.

Key Requirements

• At least 1 year experience in hotel industry (any department)
• Good computer skills
• Fluent in English (Written and Spoken)
• Excellent telephone etiquette

Job Description:

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.

Job Requirement:

• Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
• Preferably 1 year of relevant experience in hospitality industry.
• Knowledge of Opera system will be an added advantage.
• Pleasant disposition with good interpersonal skills
• Able to work on rotating shifts including weekends and public holidays.

Industry : Financial Advisory Industry

Work Location : ChinaTown / Tanjung Pagar

Time: 9am - 6pm ; Mon - Friday

Qualifications & experience

* Must able to use Microsoft Words, Excel, Google Sheets & Docs

* Willing to learn

* Positive attitude and able to work independently and as well as in team

* Good communications & negotiation skills

Tasks & responsibilities

* Assisting in the accounting and finance

* Issuing Invoices and Receipt

* Issuing SOAs and make follow up calls to the customers for payment

* Training will be provided

* Able to do basic Video editing and managing teams social media account. (Captcut/Tiktok/Instagram)

Compliance and Risk Management Officer

Requirements

· Bachelor’s degree in a relevant field.

· Minimum of 3 years of experience in Compliance and Risk Management within fund management, with a comprehensive understanding of Capital Market Service (CMS) License requirements governing Fund Management.

· Experience in engaging with regulators, particularly the MAS, knowledge of regulations in other ASEAN countries and/or Korea jurisdictions is a plus.

· Familiarity with operational and investment risk management frameworks and procedures.

· Strong ability to work both independently and collaboratively within multi-functional teams, with a methodical approach and excellent planning skills.

Responsibilities

· Manage all aspects of compliance and risk management.

· Review the compliance and risk management framework, policies, and programs to ensure adherence to the company policies and prevent regulatory violations.

· Responsible for internal and external compliance audits and risk management assessments, respond to regulatory requests and related issues.

· Prepare periodic reports for senior management and regulatory bodies.

· Review marketing materials to ensure compliance with AML, KYC, CDD, PDPA, and other applicable regulations.

· Conduct training for employees on relevant regulations and industry practices.

For interested applicants, please submit your CV along with your current and expected salary. We regret to inform you that only shortlisted candidates will be notified.

• Drafting and assisting with legal documents, legal research or legal proposal.
• Monitoring and drafting of legal updates, business development and marketing efforts, including maintaining client lists and registers, sending of legal updates , event planning abd excutivion in resepct of seminars and updating of lawyer profiles and ranking lists.
• Management of deadlines and general support for all aspects of work
• Any other matters/projects that the management may require assistance with from time to time

Requirements:

• Diploma in Law/ Legal Studies
• Minimum 2 years of working experience in similar capacity
• Good command of English (verbal and written)
• Strong interpersonal skills, positive attitude and team spirit
• Good interpersonal and communications skills
• Able to work independently in a fast-paced environment.
• IT savvy, proficient in MS Office

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

65

Main job description

1. Review and Process Documents for Account Opening

· Evaluate and approve necessary documentation for the creation of new accounts.

· Ensure all documentation meets internal and external regulatory standards.

2. Perform Account Maintenance Activities

· Client Communication: Engage with clients to address their queries and needs.

· Suitability: Ensure investment products and services align with the client’s profile and objectives.

· Tax Forms Processing: Manage and process necessary tax documentation for clients.

3. Verification of Client Data

· KYC (Know Your Customer): Conduct thorough KYC checks to confirm client identity and legitimacy.

· Customer Due Diligence (CDD): Perform standard due diligence to assess potential risks associated with clients.

· Enhanced Due Diligence (EDD): Conduct in-depth analysis for higher-risk clients to ensure compliance with regulatory standards.

4. Perform Adverse News Search

· Investigate and assess any negative information about clients through media and other sources.

· Analyze findings and determine any necessary actions or escalations.

5. Liaison with Customers and Relationship Managers

· Communicate and coordinate with clients for document submissions.

· Support both local and overseas Relationship Managers to facilitate smooth client interactions and documentation processes.

6. Client File Management

· Ensure all client files are accurately stored, organized, and maintained.

· Adhere to data protection and confidentiality regulations.

7. Report Preparation for Management

· Compile and prepare various reports for management review.

· Include monthly statistics, identify any irregularities, and provide insights or recommendations.

8. Participation in Regulatory and Process Improvement Projects

· Engage in projects related to regulatory changes, process improvements, remediation activities, and audits.

· Ensure compliance with new regulations and enhance operational efficiency.

9. Ad-hoc Duties

· Undertake additional tasks as needed to support the team and business operations.

Other job requirements

1. Excellent Team Player with Strong Interpersonal and Communication Skills

· Demonstrates the ability to work effectively within a team.

· Possesses strong interpersonal skills to collaborate with internal and external stakeholders.

· Can build and maintain positive working relationships across different departments and with clients.

2. Proficient in Bilingual Communication

· Exhibits excellent communication skills in both English and Mandarin.

· Able to prepare clear and professional email correspondence.

· Capable of creating periodic reports in both languages, catering to overseas branches and HQ in Taiwan.

3. Committed and Meticulous with Attention to Detail

· Shows a high level of commitment to their role.

· Possesses a meticulous nature, ensuring all work is done with precision.

· Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks.

4. Proactive Problem Solver and Liaison

· Takes initiative in identifying and solving problems.

· Actively liaises with team members across different subsidiaries.

· Follows up on tasks and issues to ensure timely resolution and progress.

5. Awareness of Risk Controls and Regulatory Requirements

· Understands and adheres to risk control measures.

· Knowledgeable about local and overseas market practices.

· Stays informed on relevant regulatory requirements to ensure compliance in all activities.

6. Ability to Participate in Ad-hoc Projects

· Flexible and adaptable to take on additional tasks as needed.

· Capable of contributing effectively to various projects, even those that arise unexpectedly.

· Brings value to project teams through relevant expertise and a collaborative approach.

Top 3 requirements that candidates must possess

1. Language proficiency in reading and communicating

2. Team player

3. Outgoing personality

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Conduct interviews with selected members of public
• Handle all enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Novena / Chinatown

Contract: Immediate - December 2025

Requirements:
• Singaporean

• Comfortable with field visits

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Position: Trust Officer

• Address: Near (Telok Ayer / Downtown MRT)
• Working days: Mon to Fri 9am to 6pm
• Salary: $4500 to $5500

Job scope:
The Employee shall have the following responsibilities and duties:

• Assisting with the administration of legal structures including trust, companies, foundations and other similar structures.
• Ensuring the adherence of these structures to the fiduciary, statutory, regulatory, and internal obligations that they are subject to.
• Drafting of appropriate documents and other work to assist a team of administrators of administrating the legal structures and responding (or proactively engaging) with client requests.
• Assisting with contact with client, advisors and related third parties (for example external lawyers, tax consultants etc.).
• Assisting an accounts team with the preparation of annual accounts for the legal structures, by assisting qualified bookkeepers and accountants to ensure correct information is provided to them and recorded.
• Ensuring compliance with all relevant policies and procedures and learning and adhering to AML/CFT and other regulator regulations and obligations.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

P-Serv is partnering our Client, a leading Statutory body. Join Our Team as a Claim Processing Officer – Unlock Your Potential in a Dynamic Workplace!

Job Responsibilities:

• Thoroughly checking claim documents for completeness and accuracy
• Substantiating final grant claim amounts with relevant supporting documents
• Ensuring 100% accuracy in validating qualifying expenses against approved applications
• Conducting additional checks, via online search portals, to verify deployment locations and the nature of the claimant's business where necessary
• Liaising with grant recipients and relevant officers to address queries or obtain missing documents
• Addressing inquiries from grant recipients or officers regarding payment processes or payment status.
• Processing assigned claims within the Service Level Agreement (SLA) timeline.
• Follow up on the status of claims progress when requested

Job Requirements:

• Minimum Diploma in Business, Finance, or a related field
• Proven experience in claim/grant processing or a similar role within the insurance or financial industry
• Strong analytical and problem-solving abilities to assess and validate claims accurately
• Attention to detail is crucial to ensure precision in documentation and data entry
• Demonstrated ability to prioritize tasks and manage time efficiently to meet deadlines

Working Location:

• Mondays – Fridays, 8:30am – 6pm

Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Details of the Division and Team:

To manage and provide effective guidance / quality check to Front Office and NCA reviewer in their work processes and submissions, in terms of new client account opening which involves both documentation and KYC aspect. The role requires the candidate to advise the Front Office in all Know-Your-Client/ Source of Wealth and legal document related matters and supports the Front Office from the beginning of the new customer adoption process from prospect through to funding of the account including. In addition, he/she liaises with the local AML officers concerning business-view on specific AML/ KYC/ SOW related topics.

In his/her function as Documentation / KYC checker, the candidate can manage the daily BAU responsibilities and reporting on metrics. It involves close collaboration with AML, Compliance, ORM, Front Office and Legal.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Ensure timely account openings and response turnaround
• Provide SME advice to Front Office on complex account structures and KYC/AML cases the business is confronted with
• Function as a Checker to ensure review quality
• Act as sparring partner for Front Office in all AML/ SOW/ KYC related topics
• Support and advice Front Office in completing the KYC/ SOW information in line with DB Group standards
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
• To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement
• Assist the Head of NCA to review controls to minimize operational risk
• Maintain KOPs to ensure latest processes and requirements are reflected and adhered to
• Lead and/ or represent WM Ops in ad-hoc projects in relation to NCA/ KYC/ SOW/ Regulatory Changes

Your skills and experience:

• Minimum 3 years of KYC Operation experience in Private Banking
• Proven knowledge and experience in banking operations, client onboarding, account documentation, risk management, sophisticated AML/KYC knowledge
• Proven knowledge in Know Your Client procedures in Private Banking
• Degree majoring in Banking, Accountancy or Business Administration or related discipline
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.
• Proven experience in team/stakeholder management

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

• Required skills:
  • 1-3 years of experience in KYC/AML - experience with due diligence processes, particularly for PEPs, sanctions, and adverse media screening.
  • Client Data Validation: Proficiency in reviewing and verifying client information such as SoW and personal identifiers.
  • Risk Analysis and Escalation: identify suspicious activities and escalate issues promptly for resolution.
• Conduct detailed client due diligence, including validating beneficiaries’ information
• Perform enhanced checks for PEPs, sanctions, and adverse media using trusted industry sources.
• Analyze cases to identify and escalate suspicious or anomalous activities to the appropriate teams for resolution.
• Ensure compliance with internal policies and standard operating procedures (SOP).

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• Responsible for developing and managing the Project Work Schedule, encompassing building works, M&E, and Process Systems from design through construction and installation to testing and commissioning
• Estimate the duration and resource needs for each major construction activity
• Prepare technical submissions for all tender proposals and assist in site planning, work scheduling, and monitoring site implementation progress

Requirements:

• Registered WSH Officer/Safety Officer
• Diploma in Construction Management/Civil Engineering or equivalent
• At least 1 year of WSHO experience in construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

We are looking for 68 driven Customer Service Officers for period January 2025 - August 2025.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• Singaporea

• Diploma or A levels
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394