• Handle full set of Accounts Payable
• Accruing monthly revenue for selected centers.

Requirements:

• Diploma in Finance/Accountancy/Banking or equivalent.
• At least 2 years of working experience.
• Proficient in Accounting Software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Details of the Division and Team:

Deutsche Bank benefits from having a highly experienced and dedicated Anti Financial Crime (AFC) function, which performs a crucial role in keeping DBs business operations and global financial services clean from financial crime while serving the interests of the bank and society. Our regional/global matrix structure allows for flexible responses to challenges in the core areas of: Anti-Money Laundering, Sanctions & Embargoes, Anti-Fraud, Bribery & Corruption, Investigations & Intelligence, Monitoring & Screening, and Risk Assessment.

Our AFC Team will provide you with opportunities to learn, grow and define your career. We foster an open, diverse, and inclusive team culture, that is engaged and well-supported for prosperity and enjoyment of a life/work balance.

The purpose of the Anti-Financial Crime/Financial Crime Operations (AFC/FCO) is to monitor transactions and to identify potentially unusual and suspicious transaction behavior in order to detect and prevent the misuse of its products and accounts for the purpose of money laundering or terrorist financing (ML/TF).

The Asia-Pacific Anti-Financial Crime (AFC) Department supports Deutsche Bank businesses in the region manage AFC risk, is responsible for ensuring that related processes are in place and that all policies, procedures and guidelines conform to internal DB policies as well as all applicable laws and regulations.

The AVP Regional AFC Client Screening Officer’s primary responsibility will be overseeing the NLS (Non-Sanctions) alert handling in APAC. The candidate is expected to be equipped with wealth management relevant product knowledge and bring expertise in name screening processes and effective alert and case-handling procedures.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

The AML Investigations Officer will be located in Singapore and reports to Head of IPB AML Investigations and NLS Alert Handling Asia Pacific or delegated manager. Depending on the experience of the candidate, some or all of the following responsibilities will be assigned:

• Perform AML monitoring of assigned businesses or jurisdictions.
• Support in NLS (Non-Sanctions) alerts handling by channeling issues raised by Country/Local AFC to Central Team for resolution.
• Coordinate and/or prepare the required management information reporting data for local, regional or global submission as applicable.
• Participate in FCO-related technical and project work and user-acceptance tests.
• Provide input on key initiatives and other ad hoc projects as needed.
• Ensure that NLS (Non-Sanctions) alerts handling process executed at Country/Local AFC are adequately and properly documented for regulatory/audit level review.
• Ensure the risk coverage for the bank from an AML/CTF perspective.
• Ensure that potential areas of risk (financial, reputational and regulatory) are investigated, identified and escalated to the relevant teams within FCO and/or Country AFC Officer.
• Ensure that issues raised are closed/escalated within the mandated time frame.
• Handle complex and confidential cases with little or no guidance.
• Liaise with relevant stakeholders and provide support and assistance to Country/Local AFC Officer with respect to required requirement.

Your skills and experience:

• A minimum of 6 years’ relevant work experience in an AML, Transaction Monitoring or an Investigations role from a Regulatory, or Financial Institution with background in a Financial Investigation Unit or Financial Crime Investigations.
• Proven sound technical AML, investigations knowledge and skills, with demonstrated hands-on experience.
• A minimum of 3 years’ experience working with diverse banking products across business lines in Private Banking, Wealth Management and experience in working on AML monitoring and case management systems.
• Be the subject matter expert in AML/CTF typologies/trends.
• Able to review evidential case files using knowledge of legislation.
• Working experience in Internet expertise on identifying negative news and ability to search and find information.
• Have relevant AML or related certifications such as CAMS, ICA Diploma.
• Possess relevant tertiary qualifications or degree in Criminology.
• Possess relevant prior experience in law enforcement or FIU investigations.
• Able to demonstrate problem-solving and analytical skills with an investigative mindset while ensuring attention to detail and efficiency.
• Able to work under pressure within tight deadlines with no loss of accuracy.
• Have an understanding of the legal and compliance issues of complex banking organizations.
• Possess strong verbal and written communication skills, ability to work well within a team with a professional business attitude in the workplace.
• Strong verbal and written communication skills, ability to work well within a team with a professional business attitude in the workplace.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Corporate Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays 1 weekend
Location: Changi / Jurong East
Salary: Basic + shift allowance
Duration: 6 months
Note: 2 months training (training most likely will be at Jurong)
Shift Pattern:
830am to 530pm/
845am to 545pm/
1030am to 7.30pm/
1130am to 8.30pm

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Call Centre Officer (Call Centre)
Location: Changi OR Jurong East
Contract: 12 Months
Working Days: 4 Weekday 1 weekend

Working Shift:
AM shift - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM shift - 1PM to 12AM Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM
(Shift schedule will be given to you 1 month in advanced but might subject to changes based on business need)

JD:
- Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver quality service to our customers to achieve total customer satisfaction.
- Solicit customers feedback and identify problem trends for improvement actions.

Requirements:
- Call Centre experience is an advantage
- Great interpersonal & positive attitude
- Proficient in MS Office

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

My client is one of the biggest brands in the world. This is a newly created role within the legal function.

The DPO will support, develop and implement initiatives in strengthening data protection and privacy in the organization, to ensure compliance with national legislations and organizational policies.

JOB DESCRIPTION:

1. Monitor and assess the Company’s personal data protection policies and practices, to ensure compliance with the PDPA. This includes identifying risks associated with the collection, use, disclosure and storage of personal data understand their impact and propose measures to manage these risks.
2. Establish and maintain documentation of record processing, privacy checklist, data mapping, legitimate interested assessment and Data Privacy Impact Assessment (DPIA) to identify, assess and address business risks, based on the Company’s functions, needs and processes.
3. Conduct audits, analyze findings and implement changes to address identified gap.
4. Act as a point of contact for data subjects in all matters concerning data privacy and security issues.
5. Devise, conduct and provide guidance, sharing session on data protection best practices and promote a culture of compliance within the Company.
6. Coordinate with HQ legal and compliance team to implement the company’s data protection policies. develop and review Data Protection Management Programme (DPMP) that covers policy, processes, and people involved in the handling of personal data at each stage of the data lifecycle.
7. Coordinate with the company’s HQ legal and compliance team to ensure proper, management of data breach and security incident, including latter’s preparation and submission to the PDPC of reports and other documentation concerning security incidents or data breaches within the prescribed period
8. Assist in oversee data transfer activities and provides leadership guidance on personal data protection law in Singapore or other possible ASEAN countries.

JOB REQUIREMENT:

• Minimum Bachelor Degree in Law, IT or related field (certification in PDA, Cybersecurity, CIPP/A,CIPM is a plus)
• At least 3 years of work knowledge and experience in Singapore data protection compliance area, privacy management.
• Strong project management skills, interpersonal communication skills, detail-oriented, self-driven, highly efficient problem discovering and solving ability are required. Being willing and able to quickly get involved in a brand-new environment and industry (e.g. new energy) is preferred.
• Strong IT skills, allied to a sound knowledge of the Company's IT infrastructure is preferred.

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us [email protected] / +65 6645 4540 for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

Corporate Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays 1 weekend
Location: Changi / Jurong East
Salary: Basic + shift allowance
Duration: 6 months
Note: 2 months training (training most likely will be at Jurong)
Shift Pattern:
830am to 530pm/
845am to 545pm/
1030am to 7.30pm/
1130am to 8.30pm

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Must have Logistics Compliance, Trade Operations (import/export, declaration) background.

Hand-ons experience instead of management experience.

Location: 1 day @ Suntec Office / 4 days WFH once independent.

• This position is in to support Compliance team to keep up till date sufficient documentary records for the Import or Export shipments comply with the record keeping requirement for GST and maintain good compliance file records with Singapore Customs.
• He/she should have experience and knowledge applying applicable trade compliance rules, regulations, and policies to manage compliant import/export operations.
• Prior work experience as a Trade & Logistics Coordinator or a similar role will be an added advantage for the candidate.

Responsibilities:

Document Retention:

• Supports the team and department to maintenance of the records retention program as necessitated by business needs and regulations to support compliance with standards, guidelines, and Singapore regulatory agencies (Singapore Customs and Inland Revenue Authority of Singapore [MES Scheme]) requirements.
• Monitors and analyses key performance indicators for the records retention program ensure alignment with records retention policy.
• Uploads Customs Permit, Airway bills/air consignment note, delivery order and copy of commercial invoice accompanying the goods into NetSuite for retention.
• Perform check in NS and ensure all shipping documents (for Export and domestics shipment) are file according to company document retention policy.

Track and Trace:

• Perform daily tracking of all inbound shipments to meet OTD and provide day to day inbound visibility summary (track and trace) to Jabil planners.
• Avoid overflow, Checking and validating all inbound shipments volume with our LSP daily.
• To eliminate warehouse overflow issue at our DF, divert delivery to External warehouse and rearrange delivery to our DF.

Support Shipping and Export Operations Compliance:

• Support Outbound to work with Shipping for cargo readiness and coordinate with our Forwarders to secure flights to meet OTD.
• Review day to day shipping documents and ensure that all trade docs, CI (Commercial Invoices), PL (Packing Lists) and AWB (Airway Bills) in connection with the orders are in place and compliant with shipping practices. (Missing COO, Zero Dollar line item, Taiwan COO issue ship into China, Line item missing in commercial invoice Currency, etc.)

Requirements:

• Diploma/Bachelor's Degree is preferred.
• 3-5 years’ experience in logistics operations and Trade Compliance industry.
• Experience in Trade Compliance and International Shipping requirements.
• Ability to multitask, excellent attention to detail and work as per the priorities.
• Excellence time management and dairy organization skills
• Proficient in MS Office applications. (example: Excel)
• Able to work independently, proactive attitude with a passion for learning and provide feedbacks.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Main duties

The role will entail conducting the compliance activities of Tindall Riley (Britannia) Singapore and The Britannia Steam Ship Insurance Association Europe, Singapore Branch including regulatory reporting and liaison with the Singaporean regulators (MAS, ACRA). The role will also support the Group Risk & Compliance function in implementing and delivering the annual compliance plan(s) for Tindall Riley and Britannia Europe.

Compliance

• Responsible for ensuring Tindall Riley (Britannia) Singapore and Britannia Europe Singapore branch meet regulatory and company secretarial requirements;
• Responsible for regulatory submissions of Tindall Riley (Britannia) Singapore and Britannia Europe Singapore branch; ensure that relevant staff are aware of the filing deadlines and follow up where necessary;
• Responsible for the preparation and management of regulatory applications for Director and Material Risk Personnel of Tindall Riley (Britannia) Singapore and Britannia Europe Singapore;
• Responsible for identifying (horizon scanning) and implementing new or changing regulation with support from the Group Risk & Compliance function in horizon scanning, specifically relating to changes in local regulation, sanctions regimes and data protection matters.
• Update, draft and maintain Singapore branch compliance manuals and compliance registers; ensuring they align with the Group approach as well as meet local regulation;
• Assist the Singapore branch in developing processes and approaches to ensure proactive compliance practices meet local regulation and align with the Group compliance frameworks for Tindall Riley and Britannia Europe.
• Monitor and record branch communications with the regulator for reporting and audit purposes.

Reporting

• Assist in the production of reports for Tindall Riley (Britannia) Singapore.

Summary:

Seeking a Technical Support Officer to provide primary technical assistance and support to end-users for live systems. The role includes resolving software issues, maintaining system integrity and security, performing routine checks and updates, and collaborating with internal teams. The position requires working in shifts to ensure 24/7 support coverage.

Responsibilities:

• Provide primary technical assistance and support to end-users for live systems.
• Resolve software issues related to remote devices, servers, networks, and security systems.
• Maintain systems by performing routine checks, updates/patching, and configurations.
• Generate reports based on system performance and user requirements.
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues.
• Support users with login issues, password resets, and access-related queries.
• Collaborate with internal teams and stakeholders to enhance system functionality and user experience.
• Proactively identify recurring issues and recommend improvements.
• Support technical change management processes.

Qualifications:

• Minimum Diploma in IT or equivalent qualification.
• Technical expertise in Windows Server Management/Administration (Server 2019) and Windows OS.
• Proficiency in MS Office applications.
• Experience with network and security systems is preferred.
• Excellent troubleshooting skills.
• Ability to support technical change management processes.
• Proficiency in adhering to standard operating procedures.
• Strong analytical skills.
• Ability to collaborate effectively with other IT professionals and support teams.
• Reliable, punctual, and capable of working with minimal supervision.
• Willingness and availability to work on shifts.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Perform outbound telesales calls to market and sell MSIG products (largely on Motor Insurance) to support MSIG/individual goals/objectives
• Create and maintain proper customer information
• Using the telephone to perform outbound calls as a marketing tool to market, promote and sell insurance to Scheme Partners' customers
• Answering telephone calls, attend to telephone queries from customers and direct such calls to MSIG Customer Service where necessary
• Performing any after-call functions to complete the cycle of the call
• Achieving pre-set targets for the individual and assist in the achievement of the overall sales target as set by MSIG in consultation with Scheme Partners
• Providing feedback and suggestions on programmes handled to improve and/or enhance existing and future telemarketing programmes
• Ensuring that each call handled meets the service standards of Scheme Partners and MSIG
• Creating and/or maintaining proper client, call and sales records
• Ensuring confidentiality of data in the manner and to the extent required by the Scheme Partners and by this Agreement
• Perform duties/tasks ancillary to the selling activities cited above, including mailing, typing, faxing and dispatching from time to time
• Perform any other duties as may be assigned by Scheme Partners and prior agreed by MSIG from time to time

• GCE O' level preferably with professional insurance qualification
• Certificate in General Insurance (BCP/PGI)
• Preferably with HI certificate

• Experience in telesales
• Good product knowledge of GI personal lines products, especially Motor
• Knowledge of telesales operation
• Excellent communication skills
• Able to handle challenging situations with maturity & confidence
• Able to handle rejections and find motivation to overcome objections

• Responsible for full spectrum of accounts payable function.
• Provide account payables documentation accurately and perform monthly supplier statement of accounts reconciliation.
• Ensure the general ledger (GL) is maintained with accurate and up-to-date financial information.

Requirements:

• Diploma in Accounting or equivalent.
• At least 2 years of working experience in Accounts Payable and General Ledger accounting.
• Procificent in Accounting Software (Xero/QuickBooks).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

about the job

• Evaluate and approve documentation for new accounts.
• Ensure compliance with internal and regulatory standards.
• Address client queries and ensure product suitability.
• Conduct KYC checks and due diligence (CDD, EDD) for risk assessment.
• Adverse News Search
• Coordinate document submissions with clients and support Relationship Managers
• Prepare management reports and provide insights.

skills and experience required

• A diploma is minimally required
• Prior wealth banking experience is preferred

To apply online please use the 'apply' function, (EA: 94C3609/ R21103354)

Royal Ocean Marine, a reputable company in the maritime industry, is seeking a dedicated and experienced individual to join our client's team as a Vessel Catering Support Officer. In this role, you will be responsible for managing catering operations on board vessels to ensure the highest standards of quality, hygiene, and customer satisfaction. This is an exciting opportunity to join a dynamic and fast-paced team.

Responsibilities:

• Oversee and coordinate all aspects of vessel catering operations
• Plan and execute menu planning, food procurement, and inventory management
• Ensure compliance with food safety and hygiene standards
• Manage catering staff, including training and monitoring performance
• Collaborate with vendors and suppliers to ensure timely and cost-effective delivery of catering provisions
• Handle customer feedback and complaints promptly and effectively

• Pleasant Personality , Flexible, Committed, Helpful, Team Player & Fast Learner
• Professional Level / some work experience (prefer) , Training is provided
• Able to work during weekends (Once every few weeks / rotate)
• Ability to work fast paced environment , Self-Motivated, Independent

Chan Chee Meng

EA 07C3069

R1110620

We are a money broking firm located at Raffles Place looking for a dynamic individual to join us.

1. Trade input and checking of trade confirmations

1.1. Ensure accurate & timely input of trades and trade confirmations for all products (including intercompany

trades)

1.2. Prepare & send trade notifications via MarkitWire and Reuters Trade Notification Service (RTNS)

1.3. Ensure that all qualifying trades input for benchmark calculations for SOR, THB Spot and SGD Spot are in

accordance with the SOR Code of Conduct

1.4. Liaise & rectify discrepancies with internal and/or external parties on trades and trade confirmations

1.5. Check daily trade confirmations from agents

2. Daily Trade Summary, Brokerage Reports, Monthly Invoices, etc

2.1. Send daily trade summary to Banks

2.2. Send daily brokerage report to Management

2.3. Prepare & send monthly exchange rates to banks

2.4. Check & send monthly invoices to banks

2.5. Liaise & rectify discrepancies with internal and/or external parties on monthly invoices

3. Systems (NBA / Marketwire / RTNS)

3.1. Setup new account and inputting all static data (such as customer details, settlement instructions,

brokerage rates, etc) and ensure the setup is complete and accurate

3.2. Update of any changes in the static data of existing customers (such as customer details, settlement

instructions, brokerage rates, etc)

3.3. Liaise & rectify discrepancies with internal and/or external parties on brokerage agreement related matters

3.4. Interact with external and/or internal parties on setup and/or update Traders and/or trading information

for RTNS and Markitwire

3.5. Ensure daily trades reconcile to NBA system

4. Others

4.1. Ensure compliance to SOR Code of Conduct by ABS and any applicable law.

Working days & hours : 5 days
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote Enrichment programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

• Assist with account opening process through the conduct of due diligence searches and refresh due diligence searches.
• Perform name screen and searches on existing customer base.
• Check quality of submission for name screening and where required.

Requirements:

• Possess Degree and min 2-year experience in KYC Onboarding and/or name screening experience in Banking industry.
• Familiar with screening system such as World check, Factiva, Google
• Proficient in Ms Word, Excel, and PowerPoint

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Salt is looking for a Deal Desk Analyst to join our leading client on a 10months contract role. The Analyst will be handling first line approvals for deal approval process. This role includes structuring complex sales transactions and further goals to reduce sales cycles and accelerate deal closure. This will be accomplished by meeting with Sales teams to identify Customer's critical business issues and assist in structuring transaction that meet both requirements and Customer needs.

Responsibilities

Deal Desk Analyst will handle the day to day contract creation and deal approval processes by being a trusted partner to the sales teams, communicate via detailed business case, with various stakeholders (Business Unit, , Legal, Credit, Revenue Assurance, Audit and Compliance, Order Management, Sales Operations, Customer Success Manager) to articulate deal value in a consistent manner, provide in-quarter deal status and communication to sale finance and sales management and perform to an identified set of metrics and Service levels. You will evaluate current processes, make recommendations for areas of improvement and provides ad-hoc responsibilities on special projects and analysis as needed.

Skills

• You thrive in a team environment, are self-motivated, and are very meticulous with demonstrated problem solving and decision-making skills.
• 3 to 5 years of experience in a Deal Desk, Pricing, Sales Finance, Sales Operations or Revenue role in an Enterprise Software/SaaS industry
• Demonstrated success partnering with internal business units and cross functional teams
• Excellent social skills: ability to articulate verbally and written, willingness to appropriately explain difficult issues; ability to think quickly
• Strong analytical, commercial savvy, project management and organizational skills
• Ability to excel in a fast paced environment; delivering accuracy in tight deadlines independently where adaptability is imperative
• Good understanding of revenue recognition rules
• Proficient in both written and spoken: English, Chinese
• Proficient in Salesforce.com, CPQ/quoting tool, Microsoft office applications.

If interestes apply directly or email your updated CV at [email protected]

(CEI No: R1654663 / EA No: 07C3147)

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed 
• Plan and review rosters to ensure productivity goals are met
• Conduct audit checks on service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and hotel’s service standards are met
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Guest Satisfaction system
• Facilitate preventive maintenance program with housekeeping and engineering
• Work with the Revenue, Reservation and Sales Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Of Loyalty Program
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints 
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded 
• Ensure department compliance with safety and security procedures at all times

Job Summary:We are seeking a dedicated and experienced Collections Officer to join our team. The Collections Officer will be responsible for contacting customers and clients with outstanding debts, negotiating payment plans, and ensuring timely collection of payments. The ideal candidate will have excellent communication and negotiation skills, a strong attention to detail, and the ability to work efficiently in a fast-paced environment.

Responsibilities:

1. Contact customers and clients with overdue accounts to negotiate payment plans and arrangements.
2. Maintain accurate and up-to-date records of all collection activities and communications.
3. Follow up with customers and clients to ensure timely payment of outstanding debts.
4. Investigate and resolve any discrepancies or issues related to outstanding accounts.
5. Provide regular updates and reports to management on the status of collections efforts.
6. Work closely with other departments, such as customer service and accounting, to address customer inquiries and resolve payment issues.
7. Utilize various collection techniques and strategies to maximize recovery of outstanding debts while maintaining positive customer relationships.
8. Adhere to all applicable laws and regulations governing debt collection practices.
9. Any Ad-hoc duties assigned

Requirements:

1. Diploma in finance, accounting, business administration, or related field preferred.
2. Previous experience in collections or accounts receivable management preferred.
3. Strong negotiation and communication skills, both verbal and written.
4. Excellent attention to detail and ability to maintain accurate records.
5. Ability to work independently and prioritize tasks effectively in a fast-paced environment.
6. Proficiency in Microsoft Office and experience with accounting software preferred.
7. Knowledge of relevant laws and regulations governing debt collection practices.
8. Professional demeanor and strong customer service orientation.

Duties & Responsibilities:

• Perform enhanced due diligence reviews of PEP (and any other high risk) clients (Focus on Periodic Review)
• Advise business on compliance and regulatory issues relating to KYC.
• Handles queries from the internal clients (AML Front Control/Front office/ operations)/external auditors and internal auditors in relation to KYC matters.
• Handles internal requests to liaise with IT department regarding system issues and enhancement. i.e. Nepal, Avaloq and Content Manager.
• Undertakes ad-hoc projects (if any) and management reporting preparation
• Unblocking of transactions
• Ability to identify KYC issues and ensure client meets regulatory and internal requirements before account opening
• Ability to perform KYC reviews and name hits review promptly
• Assessment of risk and daily BAU KYC related matters (i.e. unblocking of transactions)

Requirement

• Degree or recognized professional qualifications, ideally in business, accounting or law
• At least 5 years relevant KYC experience in a financial institution with knowledge of the Singapore regulations, i.e. Banking Act, SFA, FAA.
• Good communication and writing skills in English.
• Initiative and able to work independently.
• Good computer skills in MS Excel, Word & Powerpoint
• Contribute to execution excellence of the Bank’s new client onboarding process, complying with regulatory requirements, i.e. prompt turnaround time, prompt follow up on pending documents

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Working Days: 5 days (Mon to Fri)

Working Timing: 9am - 6pm

Working address: City Hall
Salary: Up to $3500

Job Responsible:

• The Accounts/Tax Executive shall be responsible for the accounting and tax requirements of the clients which have outsourced their accounting and tax functions to the Company.
• Able to complete full set of accounts.
• Knowledge of GST.
• Knowledge of tax regulations.

Requirement:

• Degree in Accountancy / ACCA / Diploma in accounting.
• 3 to 5 years of relevant experiences.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Diploma Holder or equivalent
• Passionate about the maritime industry and eager to learn.
• No prior experience required as training will be provided,
• Fast learner, attention to details and excellent organization skills.
• Good command of English for both written and verbal.
• Customer oriented and possess good interpersonal skills.
• Proficient in MS Office applications.
• Able to start work in short notice.

Permanent

Work Location: Central

Responsibilities:

• To responsible trade processing ,settlement for bonds and treasury futures etc.
• To perform trade / treasury reporting
• To process monthly introducer fees
• To perform other ad-hoc duties and projects as assigned by the management

Requirements:

• Possess a Diploma/Degree with minimum 5 years' experience of fixed income settlement in banking industry
• Proficient in MS office, Word, and Excel
• Able to work on rotational Public Holiday

Please state your availability, currentand expected salary in the resume.

Email: [email protected]

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24322

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Permanent

Salary range: up to $6000

Work Location: Central

Responsibilities:

• Responsible to handle import & export L/C and amendment
• Processing Inward and Outward Collection and settlement
• Following up on unpaid bills and the outstanding fees
• Issuing Banker’s Guarantees as and when required.
• Checking of Trade Import / Export Document
• Perform other ad-hoc duties assigned by management

Requirements:

• Possess Diploma/Degree with minimum 5years' experience of trade operations in Corporate Banking
• Proficient in MS Excel, PowerPoint, and Words

Please state your availability, currentand expected salary in the resume.

Email: [email protected]

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24495

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About the Opportunity

The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core responsibility of this role is to resolve technical issues and fulfil service requests as efficiently as possible or escalating, if necessary, while maintaining a high level of customer satisfaction. This role is a point of escalation for both our Level 1 Support Team and Joiners, Movers, Leavers Team, who you will work closely with to ensure we are consistently shifting knowledge and processes. Incidents and requests will be raised via a variety of channels and should be logged appropriately. In Head Office locations, in-person support is required, including in assisting with hardware support. This role is part of a collaborative and supportive team both in region, and on a global level. On a rotational basis, 24/7 support is scheduled to ensure a consistent level of support for our users. The Service Desk Analyst will have effective communication and customer service skills and the ability to network and maintain relationships with other support teams.

Key duties and responsibilities

• Provide second-level support of incoming incidents and requests via various channels to ensure courteous, timely, and effective resolution of end-user issues.
• Adhere to the Standard Operating Procedures and best practices set within Service Operations and ETS
• Provide in person support in Head Office locations, performing hands-on fixes at the desktop level, including hardware repairs, delivery of peripherals, or other fixes as determined.
• Diagnose and troubleshoot hardware and software issues related to desktops, laptops, printers, mobile devices, and other peripherals.
• Assist with the maintenance and administration of IT systems, including user account management and software installations.
• Facilitate hardware requests and ensure procedures are executed to keep asset management tools up to date
• Build and maintain advanced skillset/knowledge in troubleshooting, infrastructure, and application suite.
• Build rapport and elicit problem details from service desk customers.
• Prioritize incidents and service requests according to defined criteria and follow processes to ensure customer needs are met.
• Escalate incidents and requests to the next level of support with comprehensive work notes and troubleshooting steps performed
• Identify trends and contribute to finding solutions for problems or challenging issues
• Assist in managing major incidents with a focus on end user communications
• Receive and document knowledge/solutions from level 3
• Author, edit and review knowledge base articles following the KCS methodology for ETS team members and end users
• Promote knowledge sharing, including training for level 1 employees and cross-training peers.
• Identify opportunities to shift processes to the Level 1 team or to automate
• Use remote tools and diagnostic utilities to aid in troubleshooting.
• Research solutions through internal and external knowledgebase as needed.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Drive best practices and encourage end users to utilize the tools and processes we have in place
• Provide suggestions for continual improvement.
• Participate in on-call rotation and after-hours support as needed

We’d love to hear from you if you have...

• Minimum 2 years experience working in an onsite or desktop support role or similar preferred
• Fluent in English and Mandarin languages to support offices across Asia. Other languages would be an additional advantage.
• Broad understanding of Flight Centre’s full technology offering
• Specific understanding of Hardware and PC Support and the Standard Operating Environment (SOE).
• Highly effective skills in communication and customer service with the ability to network and maintain relationships with other support teams
• Travel Industry experience would be desirable
• Has sufficient communication skills for effective dialogue with customers, suppliers, and partners. Ability to present ideas in business-friendly and user-friendly language.
• Is able to work in a team. Is able to plan, schedule and monitor own work within short time horizons. Demonstrates a rational and organised approach to work.
• Understands and uses appropriate methods, tools, and applications.
• Identifies and negotiates own development opportunities.
• Is fully aware of and complies with essential organisational security practices expected of the individual.
• Highly self-motivated and directed, with keen attention to detail.
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.