Job Description:

• Assist SRE & RE to carry out supervision of LTA infrastructure construction.
• Supervise the Contractor's work to approved drawings & specification.
• Keeping site records and all necessary site documentation.
• Be vigilant to look out for any stress-signal and ensure that remedial work, if any, is carried out immediately.
• To write and record daily activities in a shift report.
• To attend and keep record of all inspection and testing as requested by the contractor and acknowledged by RE.

Job requirement:

• Diploma in the Civil/Structural discipline or equivalent with minimum three (2) years of relevant experience in projects similar in nature to the works in LTA rail/road project.
• RTO for bored tunnels shall have minimum three (2) years of relevant experience in the supervision of bored tunnelling projects similar in nature to the works in LTA rail/road project.
• RTO(T) will be required to register with JAC as the qualified site supervisor

Description

• Lead and manage MEP design coordination and interfacing with other designers/disciplines/contractors/specialists.
• Lead in MEP service coordination i.e., CSD/SEM and CCSM.
• Involve in Coordinated Installation Programme (CIP) coordination with other designers/disciplines/contractors/specialists.
• Conduct coordination meeting with all MEP trade sub-contractors.
• Liaise with relevant authorities for MEP services.
• Monitor all MEP trade sub-con on-site work and workforce according to the construction schedule.
• Co-ordination with M&E subcontractors on their works.
• Supervision of all MEP works carried out by MEP subcontractors.
• Ensure MEP works installations are carried out according to approved drawings and plans and check qualities of workmanship.
• Prepare design drawings and documentation.
• Plan all drawings request to meet the submission deadline.
• Draft plans and detailed drawings for MEP installations from sketches or notes.
• Any other duties assigned by the Management.

Job Requirements

• Diploma or Degree in Mechanical Engineering or Electrical Engineering. Preferably in Electrical Engineering.
• At least 3 years of experience within the construction industry
• Familiar with MEP drawings for infrastructure/building projects
• Familiar with MEP design coordination, service coordination
• Familiar with navigation of BIM/CCSM coordination software such as Autodesk Navisworks.
• Familiar with MEP installation works, resource planning, site coordination, sequence of works and CIP coordination.
• Team player, possess effective communication skill and able to work independently.
• Preferably willing to travel to Sentosa

About the company

One of the largest APAC real estate developer companies, the organization has a global footprint across multiple countries such as Japan, China, New Zealand and more. With rapid growing presence in the Americas and Europe region, the organization is set for growth with multiple business arms expanding rapidly.

About the job
Your responsibilities as a Technical Officer will be to manage and supervise contractors, ensuring in the support of day to day building maintenance and operations. You will need to manage vendors, ensure SLA at met and ensuring M&E services are checked before handovers.

Skills and experience required

You will need to have min NITEC in Facilities Management, Building Services, Real Estate, Engineering or other relevant qualifications. Other requirements are as follow:

• Min 7 years of experience in facilities management.
• Experience in managing contractors, outsource vendors is a must.
• Experience in real estate developers would be highly advantageous.

EA: 17C8713

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

Tour Operations Officer

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Job Description

· Liaise with service providers (such as airlines, land operators, hotel) and sending reservation requests to service providers

· Monitor ticketing deadline and air tickets issuance, GDS tickets stock requisitions

· Interaction with suppliers and business partners to settle and finalize logistical requirements for outbound tour groups

· Take note of special requests for seat preferences and dietary restrictions

· Generate Group Sales (GS) and budget costing.

· Generate Exchange Order (EO) to make payment to airlines and operators

· Handle any operations-related enquiries and assist Sales Team when required.

· Creation of tour type and tour code using in-house travel system

· Issue travel documents to customers

· Provide information, quotations and assistance during destination travel events, if required.

· Any other duties as assigned by supervisor

Job Requirements

· Minimum 2 years’ experience in a travel & tourism company

· Good command of English & Chinese to deal with overseas business partners.

· Excellent accuracy and attention to detail

· Strong organizational skills and the ability to set priorities and meet deadlines

· Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills

· Ability to work under pressure in a fast-paced environment

· Must be team oriented, extremely motivated, and able to work independently

· Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage

· Experience of working in an operational or customer service role in the travel industry is preferred

Remuneration & benefits will commensurate with qualifications & experiences.

Apply now with detailed resume, including present & expected salaries to:

THE HUMAN RESOURCE DEPARTMENT

150 South Bridge Road, #07-01 Fook Hai Building

Singapore 058 727

Email: [email protected]

Alternately, please click APPLY NOW to submit your application. We regret that only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Roles and Responsibilities:

• To perform all roles and responsibilities required of site supervisors under the Building Control Act
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary

Job Requirements

• Possess Diploma in Civil Engineering
• Registered Resident Technical Officer with IES / ACES
• Minimum 3 years experience as RTO in supervision of works similar in nature to major construction works in buildings, civil

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDSG LTD is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDSG LTD is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDSG LTD offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Programme Officer contributes actively to the programme needs of MINDS Future Care Planning (FCP) Services under the umbrella of Community-Based Support Services (CSS).  CSS is the dynamic and nimble service delivery arm in MINDS that responds to emerging needs of PWIDs and Caregivers in the community. The programme executive will work in synergy with various direct community services to enhance integration and community living of caregivers and PWIDs in the community.

 He/she will be involved in the planning, coordinating and executing of programme events and activities that suit the needs of families of persons with intellectual and developmental needs. He/she will contribute actively to FCP Services and work with team to ensure the efficient running of FCP programmes which will include working with caregivers on planning for the future, life coaching and life planning. He/she will also assist the team in developing and enhancing MINDS online future planning website (FutureReady by MINDS).

 A proactive thinker, resourceful and responsible team player, he/she works closely with team to raise awareness of future care planning matters, plan programmes and ensure smooth delivery of programme.  He/she will also connect and coordinate with other organisations to execute collaborative, inclusive and client-centric programmes, to manage communications and feedback from stakeholders, and to conduct outreach activities to other organisations and the community.

Information/ intake assessment and life plan development

• To attend to queries and referrals on FCP programme
• To triage and refer client to suitable programmes and services
• To arrange for assessment with clients and caregivers to explore and provide guidance on future planning
• To support the social worker in drawing up individual life plans for client and work with life coaches and caregivers to set goals and plans to achieve the set goals.
• To periodically review the life plan with client and caregiver

Build Stakeholder Relationship

• Manage communications and feedback from caregivers
• Coordinate with internal and external agencies for the execution of events and/or activities
• Develop and support outreach activities to client group/s, other organisations and the community

Programme Management and Administrative Support

• Supports the Manager in coordinating and executing assigned events and/or activities.
• Content creation and/or organising of publicity materials for distribution to key stakeholders
• Support the Manger in the collation of content resources and information and assist in the enhancement of FutureReady toolkit
• Maintain organised records on progress of assigned events and/or activities
• Support and conduct needs assessment with key stakeholders
• Supports the Manager in clerical, administrative, financial and procurement matters

• Diploma holder in any disciple
• Certificate in basic case management will be an advantage

• Relevant Digital literacy and mass communications certificate
• Social Service sector / programme management experience will be an advantage
• Hands on with strong communication and good interpersonal skills with an ability to influence
• Demonstrates understanding of and commitment to MINDS’ core values.
• Analytical and Critical Thinking
• Well organised, attention to details
• Have strong Interest and open attitude towards understanding Persons with Intellectual Disability and their caregiver needs.

As the Facility Management Officer, you will play a crucial role in ensuring the smooth operation and safety of our office building at Hill Street. You will be responsible for managing and optimizing facility operations, as well as fire safety measures and protocols.

Job SCOPE:

1. Facility Operations Management:Oversee day-to-day operations of the office building, ensuring a clean, safe, and well-maintained environment for our employees and guests.
   Develop and implement effective maintenance programs to enhance the longevity of building systems and equipment. Including and not limited to i.e., Environment Monitoring System (EMS), Building Management System. UPS, power, temperature control, humidity, water detection sensor etc.
   Collaborate with vendors and contractors to coordinate maintenance, repairs, and renovations.
   Prepare and maintain Master Maintenance Schedule and collaborate with various stakeholders to ensure maintenance work are carried out as planned.
   Ensure that all technical issues are resolved in accordance to the agreed SLA.
   
2. Fire Safety Management:Serve as the designated Fire Safety Manager in accordance with local regulations and guidelines.
   Review, implement and regularly update comprehensive fire safety plans, procedures, and evacuation protocols in accordance to local regulations.
   Conduct regular fire drills and training sessions for building occupants.
   Ensure that fire safety equipment, such as fire extinguishers, alarms, and sprinkler systems, are properly maintained and in compliance with standards.
   Develop and maintain emergency response plans for various scenarios, including fire emergencies, and ensure all staff are trained accordingly.
   Coordinate with relevant authorities and emergency services to enhance the building's emergency response capabilities.
   Develop and maintain emergency response plans for various scenarios, including fire emergencies, and ensure all staff are trained accordingly.
   
3. Regulatory Compliance:Stay updated on relevant local regulations and codes related to building management and fire safety.
   Ensure compliance with all statutory requirements, permits, and licenses.
   Support internal and external audit reviews to the expending and contracts of renovation and maintenances works
   
4. Budget Management:Manage the facility budget effectively, ensuring cost-effective solutions without compromising safety or quality.
   Provide input for budget planning, forecasting, and capital expenditure related to facility management.
   Prepare and submit necessary PR/PO for works required.
   

Qualifications & Experience:

• Diploma or equivalent in either Estate Management, Facility Management, Engineering in Mechanical or Electrical related.
• Proven experience in facility management, with a focus on fire safety.
• Certification as a Fire Safety Manager.
• Strong team-player, with natural ability to interact with all levels of staff.
• Enjoy problem solving and challenging status-quo
• Good interpersonal, project management, stakeholder management

Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.

Responsibilities

• Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
• To handle cashing duties and account for transactions.
• Create and maintain good and friendly customer relations with members and guests.
• Issuance and recording of equipment and items loaned to members and guests.
• Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
• Get members to register for upcoming events / competitions.
• Oversee and manage the corporate events at the Karaoke Lounge.
• Positive attitude and team player.
• Night shift 5PM-3AM

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta, Indonesia. We are looking for an individual who are mature and responsible who is able to handle both the studio branch and our valued customers.

Responsibilities

- Receiving members/visitors and assisting with checking in of the Yoga classes

- Attending to phone calls, emails

- Handle bookings, cancellations, and reconfirmation requests from members/visitors

- Collection of payments over the counter and able to use the NETS/VISA and other payment machines

- Admin duties such as Sales tracking reports, handles monthly consumables, late cancellations and No Shows reports etc.. Must be able to use Microsoft Excel.

- All other ad-hoc duties assigned by the Management

- Maintaining studio cleanliness, sanitising mats and props after each class ends. No allergies to disinfectants or any cleaning products

Requirements

- Highly energetic individuals, cheerful personality with a strong interest in the wellness industry

- Professional, strong interpersonal and communication skills

- Must be fully committed and reliable as you will be handling the front desk alone

- Love meeting people and interacting. Not shy and bubbly personality

- Basic computer skills

- Candidates with relevant qualifications, customer service/hospitality background, with experience in handling front desk and admin duties.

Working hours 7am-1pm Mon-Fridays.

Work location: Kovan, Yio Chu Kang Road
Successful candidates will be undergoing training first.

Our client is in construction industry (Grade A1 Contractor/ Class 1 General Builder) and they provide full suite of integrated construction services and solutions in both the public and private sectors.

JOB DIMENSION (SCOPE)

• Liaise closely with Senior Manager, EHS (Environment Health Safety) and Head of Project to develop, implement, maintain, and improve EHS Management Systems and safety culture at project level.
• Lead daily toolbox meeting, safety meetings, safety inspections, safety training and all other EHS initiatives or activities to maintain a high level of safety at work site.
• Monitor and take disciplinary actions against unsafe acts/conditions on project site to comply with the Company Safety Management System and the WSHA and its subsidiary legislation.
• Responsible for accident reporting and investigations including near misses and any industrial disease cases at work site.
• Identify environmental issues and recommend measures to rectify the irregularities.

REQUIREMENT

• Must be a registered WSHO with the relevant authorities with at least 5 years’ of relevant working experience in a construction firm
• Other pre-requisites are excellent team spirit, good interpersonal skills and a “can-do” attitude
• Willing to work night shift on rotation basis will be added advantage

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Manage and maintain the hotel’s physical assets, including buildings, grounds, equipment, and systems.
• Coordinate repairs and maintenance with internal teams and external contractors.
• Ensure that all equipment and systems are functioning properly and efficiently.
• Conduct regular inspections of the hotel’s facilities and infrastructure to identify areas for improvement.
• Develop and implement preventative maintenance programs to ensure the longevity of the hotel’s assets.
• Maintain records of all repairs, maintenance, and inspections for compliance and reporting purposes.
• Manage and monitor utility usage and expenses, including water, electricity, and gas.
• Assist with the planning and execution of hotel renovations and upgrades.
• Coordinate with other hotel departments to ensure the seamless operation of the hotel.
• Participate in emergency response procedures and provide support during emergencies.

Qualifications:

• Skills set certifications related to facility and management operations are required.
• Previous experience in hotel facility and management operations is preferred.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Are you a Purchaser/ Buyer working for a ship management company and tied of the 24/7 operations including logistics and looking for a good work life balance?

This is an excellent opportunity to be part of a leading ship owning company and have a stable work life balance.

You will need to have prior buyer/ purchasing experience in handling spare parts and consumables. Oil tanker vessel management background is preferable along with good communication skills with key stakeholders internally and externally.

What are you waiting for? Apply now!

Responsibilities:

• Support the development and implementation of HR initiatives and systems
• Provide counseling on policies and procedures
• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Assist in performance management processes
• Support the management of disciplinary and grievance issues
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance
• Knowledge of Payroll, Learning & Development is an advantage.
• Any others ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in HR or Business related fields
• At least 3 – 4 years of relevant working experience within the Construction Industry
• Proficient in MS Office
• Possess good knowledge of Employment Act and MOM employment rules
• Familiar with PayMaster and Unit4 Prosoft HR system is an advantage

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Job description

• Responsible as EHS department document controller to manage document related to EHS department
• Maintaining EHS management system documents and ensuring enforcement
• Monitoring and reporting EHS performance on a regular basis, including timely incident investigations and reporting
• Liaise with authorities and ensure all required legal documents submitted comply with the relevant authorities’ requirement e.g. MOM, SCDF, NEA etc.
• Disseminating and implementing updates to the onsite team on the WSH Act, environmental and other legal requirements
• Advise on-site team to discharge their statutory duties under the WSH Act. Assist the team in the identification of workplace safety and health and environmental risks and in recommending and implementation of the necessary control measures
• Qualifying contractors and suppliers in order to ensure that they comply with company's site environmental, health and safety standards and policies.
• Reviewing and identifying safety competency training for site staff on safe work practices and procedures
• Coordinate & conduct safety briefing, induction & training
• Enforce & promote safety rules & regulations at workplace
• Conducting and review risk assessments and aspect and impact analysis, the recommendation of safety measures, safe work procedures and environmental matters
• Conducting environmental, health and safety audits for site operations and recommending continual improvements
• Any other ad-hoc duties as and when assigned

Requirement

· Minimum Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications

· Successfully completed a course in relation to WSH Officer (i.e. Safety Officer Training Course)

· Possess internal auditing skill on ISO 14001 & ISO 45001

· Detailed understanding and knowledge on WSH Act, environmental & other legal requirements

· Registered Workplace Safety & Health Officer with MOM for at least 3 years

· Pro-active, independent, able to work with minimal supervision and perform under pressure

· Only Singaporean may apply

Main Responsibilities:

1. Regulatory Compliance: Ensure compliance with all regulations and guidelines set forth by the Monetary Authority of Singapore (MAS) and other relevant authorities.

2. Policy Development and Implementation: Develop, implement, and maintain internal compliance policies and procedures.

3. Compliance Monitoring and Reporting: Regularly monitor compliance with laws, regulations, and internal policies. Prepare and submit compliance reports to management and regulatory bodies as required.

4. Risk Assessment: Conduct regular compliance risk assessments and implement risk management strategies.

5. Training and Awareness: Develop and deliver compliance training programs for all employees to ensure company-wide awareness and understanding of compliance requirements.

6. Liaising with Regulators: Act as the primary contact point for all regulatory matters, including audits, inquiries, and reporting.

7. Complaints and Investigations: Handle compliance-related complaints and lead investigations into any potential breaches of regulations or company policies.

8. Keeping Updated with Regulatory Changes: Stay informed about changes in the regulatory environment in Singapore and globally that could impact the firm’s operations.

Qualifications:

• Bachelor’s degree in Law, Finance, Business Administration, or a related field.

• Certification in compliance (e.g., Certified Compliance Officer or equivalent).

• Proven experience in a compliance role within the insurance or financial services industry in Singapore.

Skills:

• Thorough understanding of MAS regulations and Singaporean insurance laws.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• Ability to handle confidential information with discretion.

• Detail-oriented with strong organizational skills.

• Proactive in identifying and resolving compliance issues.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Title: Front Desk/Receptionist

Job Overview:

The Front Desk is the face of our studio and core to our client service! This role is crucial in creating a welcoming atmosphere, providing excellent customer service, and maintaining an organized and efficient front desk operation. We welcome candidates who are great team players and have a flair in customer service.

Responsibilities and Duties:

• Client service and relationship maintenance: Meet and greet clients, enhancing clients experience and maintaining brand image.
• Scheduling and managing appointments: Coordinate class schedules, private solo and duet sessions to ensure a smooth and organized timetable for clients and instructors.
• Client registration, onboarding and data management: Maintain an updated client database, including contact information, medical history, waivers, and consent forms. Guide new clients through the registration process, explain studio policies, and answer any questions they may have.
• Billing and payments: Handle client payments, process invoices, track accounts receivable, and manage any billing inquiries.
• Inventory management: Monitor and restock Pilates equipment, props, and other studio supplies as needed.
• Answering phone calls/texts and emails: Respond to inquiries, provide information about classes and services, and address any client concerns or questions.
• Studio maintenance and health and safety compliance: Ensure the studio is clean, organized, and well-maintained, including equipment maintenance and repairs. Adhere to health regulations, and promote COVID-19 safety protocols if necessary.
• Staff communication and coordination: Ensure daily duties and follow ups are done seamlessly.
• Attendance tracking: Monitor class attendance and manage late cancellations and no-shows according to studio policies.
• Event coordination: Assist in organizing workshops, special events, and promotions to enhance client engagement and attract new participants.
• Studio policies and procedures: Adherence to studio policies and SOPs, ensure all policies are well-communicated and followed by both clients and staff.
• Sales and retail management: Handle sales of merchandise and products available in the studio
• Miscellaneous administrative tasks: Assist with any other administrative duties necessary for the smooth operation of the studio.

Qualifications:

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Basic understanding of computer and point of sale systems.
• Ability to multitask and stay organized in a fast-paced environment.
• CPR/AED certification is a plus.

Work Hours:

• Must be willing to work flexible hours, including early mornings, evenings, weekends, and holidays.

Compensation:

• Competitive hourly wage/salary ($10-12 per hour for part timer, $2000-$2500 for full time)
• Benefits package (if applicable).

Job Purpose

The role of the Accounts Payable involves providing financial, administrative and clerical support to the organisation. The role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices.

Responsibilities

Senior/Accounts Officer duties and responsibilities are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

The Senior/Accounts Officer shall be assigned duties in Shared Services

• Processing supplier’s invoices, staff claims and intercompany invoices;
• Preparing monthly creditor reconciliations and audit schedules;
• Preparing weekly cashflow forecast to meet payments;
• Maintenance of vendor master;
• Month-end and year-end closing;
• Reconciling and following up for outstanding items on clearing accounts, creditors’ aging and bank reconciliations;
• Communicating/liaising with suppliers, Business Units, auditors and statutory bodies;
• Ensuring compliance with the company’s procedures;
• Preparing and filing GST and WHT;
• Participate in UAT;
• Administrative and other ad-hoc duties as assigned.

Qualifications & Work Experience

• Diploma in Accountancy
• Relevant working experience in a Shared Services environment.

Skills

Technical skills include:

• Good working knowledge of SAP and Ariba would be an advantage.
• Good numerical and Excel skills

Generic skills include:

• Meticulous in carrying out work orders
• Able to meet tight deadlines and work in a fast-paced environment with a penchant for improvements
• Able to work under minimal supervision
• Good communication skills

We regret that only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Purpose:

The Accounting and Payroll Officer is responsible for delivering precise and timely financial information and reports to support informed decision-making. This role entails managing accounting and payroll services for CSLB clients, contributing to the efficient operations of the CSLB Asia team and its clientele.

Organization Chart:

This position reports to the Managing Director, Carol Liao.

Key Result Areas / Accountabilities:

Financial and Payroll Role:

1. In charge of maintaining full sets of books for a portfolio of clients including preparing payments, bank reconciliations, fixed assets, raising journals and preparing financial reports in the Xero accounting system

2. Provide monthly or quarterly management accounts for CSLB clients.

3. Perform general bookkeeping using cloud-based accountancy platforms including Xero and Quickbooks.

4. . Work with clients to provide monthly payroll instructions and manage and execute the end-to-end payroll process, including data input and validation. Manages full cycle of monthly payroll which includes mid-month payroll, end month payroll and CPF submission.

5. Manages payroll-related enquires and resolves any discrepancies.

6. Submission of tax clearance, yearly income tax, government paid leave, NS claims and other government claims.

7. Complete tax filing, including GST returns, for CSLB clients.

8. Prepare financial statements following ACRA guidelines for annual return filing for new and existing clients.

9. Address financial inquiries by gathering and analysing financial data as and when requested by CSLB clients.

10. Provide financial guidance by studying operational practices and developing recommendations.

11. Stay updated on job knowledge by staying current with financial regulations and best practices, participating in educational opportunities, reading professional publications, and maintaining professional networks.

Essential Know-How:

1. Possess a diploma in Accountancy, Human Resource or related filed.

2. Minimum of 1 years of experience in finance and accountancy.

3. Proficiency in online cloud-based accountancy and payroll systems.

4. Exhibit high integrity and honesty in all professional matters and competent English speaking and writing skills.

5. Be an independent, diligent, and meticulous worker capable of collaborating with the CSLB team.

This is a 01 year contract position attached to a Community Club.

Location: Tampines area

Job Scope

-Process payment, refund and receipt of transaction

-Carry out timely preparation approval and submission of monthly and yearly statement of accounts

-Ensure timely preparation of monthly and yearly statement of accounts for endorsement

-Ensure compliance with government procurement and financial procedures

-Assist to develop internal checks and control, SOPs and template to facilitate effective operation of the accounts

-Assist in customer service and administrative duties as/when required

Requirements

-O Level /LCCI Accounting or Diploma

-Preferably with relevant experience

Working Hours

Monday to Friday 9am to 6pm, 5 day week

Once a month, one Sunday will be scheduled for closing of month end account.

Salary $3,000 monthly

To Apply:

WhatsApp resume: 8023-1992

Email resume to: [email protected]

The Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. Leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure that all of the hotel’s guests are greeted, assisted with a level of service, and welcomed in a genuine warm way at all times.

· Able to assist the Duty Manager to ensure smooth operations at the front office at all times.

· Assist the Duty Manager in reviewing the staffing roster at the commencement of the shift to ensure the best deployment for maximum efficiency.

· Able to assist the Guest Service Executive in resolving any operational issues.

· Able to assist the Duty Manager in controlling room inventory. Managed allocations according to hotel directives. Plan room allocation and prepare arrivals, bearing in mind any special requests.

· Coordinating with housekeeping daily to ensure rooms are cleaned on time, departures are checked out timely and VIP arrivals are checked.

· Update PMS (Opera) and be able to use the program as an expert for the Front Office area. Able to train others to do so too.

· Promote, develop, and maintain strong working relations, ensuring that your shift/team runs smoothly and guests are greeted professionally, in a Heartist manner.

· Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.

· Monitor performance standards, reporting issues/concerns as needed.

· Able to assist the Duty Manager in handling guests’ requests and complaints.

· Able to train all existing and new team members.

· Able to assist the ALL Star & in general be a Loyalty Ambassador who consistently promotes our Loyalty programs (Accor Live Limitless & ALL Plus).

· Able to assist the Assistant/Front Office Manager in monitoring and checking on retro-claims.

· Strive to implement the Accor Vision and demonstrate active use of the Accor Values.

Requirements:

• Bachelor's Degree or Diploma in Hospitality Management or equivalent
• A service-focused personality is essential
• Previous experience in a similar leadership role is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example
• Only open for Singaporeans/PR

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations