1. The RTO Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

2. The RTO shall be independent and energetic to perform permanent shift work or late night supervision and project management work.

3. The RTO shall be competent with all necessary Ministry of Manpower WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.

4. The RTO shall possess high proficiency in MS Excel, Power-point and maintaining of proper daily work progress record.

• Drafting and assisting with legal documents, legal research or legal proposal.
• Monitoring and drafting of legal updates, business development and marketing efforts, including maintaining client lists and registers, sending of legal updates , event planning abd excutivion in resepct of seminars and updating of lawyer profiles and ranking lists.
• Management of deadlines and general support for all aspects of work
• Any other matters/projects that the management may require assistance with from time to time

Requirements:

• Diploma in Law/ Legal Studies
• Minimum 2 years of working experience in similar capacity
• Good command of English (verbal and written)
• Strong interpersonal skills, positive attitude and team spirit
• Good interpersonal and communications skills
• Able to work independently in a fast-paced environment.
• IT savvy, proficient in MS Office

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

65

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Position:

Our team is starting an exciting project to develop RF/mm-wave ICs for the future of communication for Beyond-5G to 6G applications. We are looking for an exceptional candidate with relevant expertise to join us. Our team focuses on developing communication modules for both terrestrial and non-terrestrial needs. You will work at the Institute of Microelectronics (IME) to create the most advanced semiconductor technologies. You will collaborate with world-leading industries and academic institutions on innovative designs and strategic intellectual properties.

Job Responsibility:

• Benchmarking with datasheets, prior arts, and latest academic work.
• In-depth design and analysis with electrical/electromagnetic simulations.
• In-depth analysis of design robustness, optimization, and testability.
• In-depth presentations and report recording of design, layout, test and measurement, and fault analysis.
• Working independently, as a team, and with collaborators from industry and academic backgrounds.

Pre-requisites:

• A Master’s / PhD Degree in Electronics or Electrical Engineering and proven academic and industry experience are pluses.
• Experienced in designing RF/mmWave such as LNA, mixer, PA, buffer, transmission line, baluns, PLL, VCO, etc.
• Experienced in designing base-band/mixed-signal circuits, such as amplifiers, bandgap, ADC, DAC, etc., is a plus.
• Knowledgeable in design trade-offs at the circuit-level specification.
• Experienced in designing in CMOS and SiGe technology or any other technologies like RF-SOI and compound-semiconductor is a plus.
• Proficient in using Cadence and EM tools like ADS for EM circuit simulation, IC layout, LVS, and DRC verification.
• Familiarity with IC measurement and debugging and hands-on experience with RF/mmWave equipment such as spectrum analyzer, network analyzer, oscilloscope, and probe station.
• Good publication record with a strong awareness of state-of-the-art.
• Good communication and teamwork.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Atleast A levels or Diploma

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Position:

Our team is starting an exciting project to develop RF/mm-wave ICs for the future of communication for Beyond-5G to 6G applications. We are looking for an exceptional candidate with relevant expertise to join us. Our team focuses on developing communication modules for both terrestrial and non-terrestrial needs. You will work at the Institute of Microelectronics (IME) to create the most advanced semiconductor technologies. You will collaborate with world-leading industries and academic institutions on innovative designs and strategic intellectual properties.

Job Responsibility:

• Benchmarking with datasheets, prior arts, and latest academic work.
• In-depth design and analysis with electrical/electromagnetic simulations.
• In-depth analysis of design robustness, optimization, and testability.
• In-depth presentations and report recording of design, layout, test and measurement, and fault analysis.
• Working independently, as a team, and with collaborators from industry and academic backgrounds.

Pre-requisites:

• A Master’s / PhD Degree in Electronics or Electrical Engineering and proven academic and industry experience are pluses.
• Experienced in designing RF/mmWave such as LNA, mixer, PA, buffer, transmission line, baluns, PLL, VCO, etc.
• Experienced in designing base-band/mixed-signal circuits, such as amplifiers, bandgap, ADC, DAC, etc., is a plus.
• Knowledgeable in design trade-offs at the circuit-level specification.
• Experienced in designing in CMOS and SiGe technology or any other technologies like RF-SOI and compound-semiconductor is a plus.
• Proficient in using Cadence and EM tools like ADS for EM circuit simulation, IC layout, LVS, and DRC verification.
• Familiarity with IC measurement and debugging and hands-on experience with RF/mmWave equipment such as spectrum analyzer, network analyzer, oscilloscope, and probe station.
• Good publication record with a strong awareness of state-of-the-art.
• Good communication and teamwork.

Work Location: Novena / Clarke Quay

Contract Duration: Till 31 Dec 2025 (Renewable depending on business needs, work overtime required)

Job Duties:

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE ‘A’ levels and above
• Equipped with work experience in survey operations, sales, or customer service role.
• Those without the academic qualifications will be considered with relevant work experience.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

You will work in a range of clinical services, including inpatient care of rehabilitation and sub-acute patients, outpatient clinics focusing on integrative care of patients with chronic disease, geriatric syndromes and rehabilitative care, and home medical care for chronic bed bound patients. Doctors with specific preference will be able to focus on inpatient, outpatient or home medical care.

Responsibilities:

· Provide inpatient and outpatient care of patients at St Luke’s Hospital and other assigned institutions as part of extension of services of the hospital

· Participate in relevant research

· Keep good records of treatment and findings and write relevant reports and referrals

· Be actively involved in the screening of referrals as well as bed management.

Requirements:

· Basic medical degree and registered to practice in Singapore

· Preferably with 2 years experience in a hospital environment

· Postgraduate exposure to geriatric medicine will be an advantage

· Interested to work with elderly patients

A Membership Officer is responsible for managing and growing the membership base of an organization. This role involves a mix of administrative, marketing, and customer service tasks aimed at engaging new members, retaining existing ones, and ensuring a positive membership experience.

Key Responsibilities:

1. Develop and implement strategies to attract new members.
   Promote membership benefits and services to potential members.
   Coordinate membership campaigns and promotions.
   Maintain communication with existing members to encourage renewal and continued engagement.
   Handle inquiries from prospective members, providing information on membership benefits and procedures.
   
2. Plan and organize member events.
   Distribute regular newsletters, updates, and member communication.
   Respond to member queries or complaints, ensuring high levels of satisfaction.
   Provide personalized assistance to members to ensure their needs are met.
   
3. Maintain accurate and up-to-date records of members, including contact details and membership status.
   Manage membership database systems and tools.
   Process new member applications, renewals, and cancellations.
   Handle membership fees, payments, and invoices.
   
4. Work closely with marketing, communications, and event teams to ensure the success of membership initiatives.
   
5. Coordinate member benefits and services, such as discounts, special events, or access to exclusive resources.
   Ensure members are informed about the latest programs, services, and events available.
   

Skills and Qualifications:

• A Certificate or Diplomas in business administration, communications, or a related field is preferred.
• Experience in customer service, administration, or marketing, preferably in a membership-driven environment.
• Strong interpersonal and communication skills.
  Excellent organizational and time management abilities.
  Proficiency in database management and Microsoft Office Suite.
  Familiarity with CRM (Customer Relationship Management) software.
  Ability to multitask and work under pressure.
  Problem-solving skills with a customer-focused approach.
  

Only candidates who are shortlisted will be contacted.

Job Requirements:

· Minimum of a secondary education.

· Successfully completed the following WSQ modules:

o Guard and Patrol: Provide Guard and Patrol Services.

o Incident Response: Handle Security Incidents and Services.

o Threat Observation: Recognise Terrorist Threats.

· Possession of PLRD license.

· 1 – 3 years’ relevant experience in the security field.

· Able to read and write simple English.

· Basic computer knowledge is preferred.

· Willing to work on rotating shifts including weekends/public holidays.

· Able to conduct a basic investigation into incidents.

Job Description & Requirements

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

Job Responsibilities:

• Process Inward and Outward Remittances, Fixed Deposit and Banker Guarantee Transactions
• Handle Import and Export (LC & Collection) documents and payments
• Construct swift messages
• Prepare monthly reports to the Management/Head Office
• Attend to queries from customers/banks/staff of other departments on work related matters
• Any other ad hoc duties as assigned

Job Requirements:

• 1 - 3 years of working experience in Trade Finance Department
• Good interpersonal and communication skills
• Team player & ability to work with people from multi levels

PR/094537
Company and Job Overview

A Japanese company is looking for an Administrative Officer with Japanese speaking skill.

Job Responsibilities

Responsible for managing office supplies

Responsible for liaising with HQ and translate documents

Responsible for coordinating guest visit

Job Requirements

Japanese Language is required for internal and external communication.

At least 2 years of relevant working experience.

​Benefits

Salary: Monthly S$4,500-$5,500/month

Working Hours: 8:30 am - 5:45 pm

If you are interested in the role, please click APPLY NOW
Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.
EA License: 90C3026 | EA Personnel: R24123854 | EA Personnel Name: Moena Ono

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Core Responsibilities

• Liaise with Sales Department and other stakeholders to provide services to tenants
• Schedule appointments for clients
• Perform tenant check-in and check-out
• Perform payment collection procedures
• Manage tenants’ feedback and enquiries
• Perform service recovery
• Promote use of automated or self-help services
• Identify situations where tenant require additional attention
• Prepare meeting rooms
• Monitor inventories of stationaries
• Reconcile daily monetary transactions
• Participate in the execution of designated emergency response tasks

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift between Monday - Friday

Job Description & Requirements

Key Responsibilities:

• Coordinate shipping operations and collaborate with suppliers, customers, and logistics providers to ensure smooth processes.
• Manage full sets of shipping documentation and oversee cargo bookings.
• Establish workflows for various business activities, including trading transactions, service fees, and royalty payments.
• Provide support in internal applications, reporting, and monitoring key areas such as overdue payments, credit limits, and contract collections.
• Assist in initiatives to support the development of new trading businesses.

Requirements:

• Diploma in any discipline.
• At least 2 years of experience in freight forwarding, supply chain, or related fields.
• Proficiency in Microsoft Excel and handling documentation.
• Strong communication skills in English and Mandarin, enabling effective interaction with Chinese suppliers.
• Ability to work independently and collaboratively in a team environment.
• Knowledge of SAP or MUGEN systems is an added advantage.

What We Offer:

• A chance to thrive in a global trading environment with an established and reputable company.
• A collaborative and supportive workplace culture.
• Opportunities for professional growth and career advancement in a dynamic industry.

If you're looking for a fulfilling role in a fast-paced international setting, we’d love to hear from you!

Apply Now:
Submit your resume in MS Word format to [email protected]

EA Licence No: 18C9228 | Registration No.: R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

Roles & Responsibilities:

HR

· Recruitment which includes placing job advertisements, interviews arrangement, references and background

check.

· Preparation of appointment/confirmation letter, insurance claims for Hospital & Surgical and Work Injury

Compensation.

· Promoting the company’s reputation and attractiveness as a good employment opportunity.

· Keeping up to date on current employment legislation and regulations and enforcing them within the company.

· Organize and maintain personnel records, enter new data, and update employee data in internal HR databases.

· Prepare various HR documents, including new hire guides, employment contracts, compensation lists, etc.

· Ensure the smooth execution of employee on-boarding and off-boarding processes.

· Ensure timely and accurate submissions for all government related claims, e.g. Childcare Leave,

Maternity/Paternity Leave, makeup claims.

· Assist in monthly claims

· Any other ad hoc duties as assigned from time to time.

Administrative

· Attend & greet the guest, serve beverages or meals when necessary.

· Keep stock of office supplies and place order when necessary.

· Printing and order business cards when necessary.

· Training and course arrangement

· Handle and oversee all travel arrangements (air travel, accommodation, etc), and operations, manage

relationships with travel agencies, hotels, and travel service providers.

· In charge of General Administrative duties and office maintenance matters.

Requirements:

· Diploma or Degree in Human Resource with 3 – 5 years of relevant experience in HR

· Display good understanding and knowledge of Singapore Human Resource practices, employment laws and

regulations.

· Proficient MS Office Applications (e.g. MS Excel/Word/PowerPoint)

· Excellent written and verbal communication skills

· Must be hands-on (the team is lean), able to fit well in an international environment

· Simple accounting knowledge will be an advantage.

· Able to handle confidential information with integrity.

· Team player, responsible, positive learning attitude, good communication and interpersonal skills.

We offer an attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment related purpose only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Working Days / Hours: 5 days work week across Monday to Sunday

Up to 44 hours per week (based on roster) (example: 12:30pm to 9:30pm)

Work Location: Revenue House (Work in office)

Job Duties:

• Assist respondents to complete selected surveys online or via manual collection. Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

Job Requirements:

• At least GCE A levels qualification or equivalent.
• Equipped with work experience in survey operations, sales, or customer service role.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Salary: $2800 to $3500 (Depends on Experience) + AWS + VB
• Mon to Fri - 9am to 6pm
• Working Location: Joo Koon
• (Lunch Provided & Transport provided - From Boon Lay)

Responsibilities:

• Assist in Debts Collection & follow up of overdue account
• Prepare regular & monthly credit related reports to Finance manager/ HOD
• Assist in monitoring monthly debts collection performance
• Investigate and resolve discrepancies relating to non-payment of invoices
• Conduct aged balance review with Finance manager/ HOD to follow up review action
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Recommend improvements of credit risk measures, controls and processes
• Any other duties as assigned
• Evaluating new credit request and conducting client credit checks.
• Suggest and implement terms of credit for new clients
• Negotiating payment plans and collection
• Responding client inquiries
• Liaising with customers (internal/ external) to build and foster strong relationships.

Requirement

• Diploma holder (Finance Background preferred)
• 2 to 5 years of relevant working experience in credit control would be advantageous
• Able to deal with clients for debt collection

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Assist the Relationship Manager to manage and strengthen customer relationships, cross-sell products and services as well as portfolio risk management
• Facilitate and support Relationship Manager in completing the transactions especially in documentation of agreement and liaising between our legal and customer over the agreement terms
• Review and analyse customers’ financial performance for credit applications
• Closely monitor and keep track of latest development of existing accounts
• Ensure full compliance of rules & regulation set internally & externally

Job Requirements

• Degree in Accountancy, Business Administration, Finance or Economics
• 3 to 5 years of related work experience in Banking industry
• Strong analytical, presentation and negotiation skills with strong command of English
• Excellent communication and interpersonal skills

Job Description:

Be part of an exciting Team working on cutting-edge advanced packaging process technologies. Partner and work with various FAB users, to always enable smooth operations and develop packaging solutions and taking the solutions from concept to production. Responsibilities will also include assisting in operations support in FAB clean rooms to make sure all rounded supports are provided.

This position is based in Singapore.

Responsibilities:

• Looking for a reliable, agile, and professional individual.
• Oversee the Team spare/ chemicals / inventories stores – upkeep with good house-keepings, periodic cycle counts. Maintain the inventory database, ensuring timely and accurate recordings, raise purchase requests accordingly.
• Take charge and provide day to day supports in all logistics needs and initiate material/spare parts procurement when required to ensure smooth Fab operations.
• Accountable for the inventory movements required to enable smooth lot operations across IME Premises.
• Follow through the orders from the start of purchase till delivery and to ensure that goods are delivered are on time.
• Work seamlessly with various stakeholders to provide logistics support and deliver inventory on time.
• Work towards and employ critical thinking, put-up good initiatives to move forward to digitalization.
• Ability to work in a multi-task environment.

Experience:

• Education: Diploma in engineering discipline. Preferably in supply chain logistic/ warehouse operations.
• At least 2 years of warehouse operations.
• Preferably some experience in semiconductor / manufacturing environment, with good wide contacts with semiconductor material suppliers, equipment vendors.
• Strong knowledge-based on excel skills and some knowledge of supply chain analytics.

Service Desk Agent

Location: Singapore

Position Summary:
We are seeking a dedicated and customer-focused Service Desk Agent to provide 1st Level IT Support to users. The role involves managing incidents and queries via phone and remote-control tools, ensuring professional and timely resolutions.

Key Responsibilities:

• Deliver First Call Resolution (FCR) technical support via phone and email, responding promptly to calls and queries.
• Perform initial troubleshooting of reported incidents and escalate unresolved issues to 2nd level support as per guidelines.
• Provide regular updates to customers on the status of their issues, ensuring adherence to Service Level Agreements (SLAs).
• Maintain ownership of reported cases, following up until closure and documenting accurate, complete details.
• Manage customer expectations effectively and notify the Team Lead of any unusual surges in specific types of calls.
• Classify and prioritize incidents, tracking resolution progress and providing follow-up updates.

Ideal Candidate Should Have:

• Strong communication and interpersonal skills.
• A proactive and solution-oriented approach to problem-solving.
• Basic technical knowledge of IT systems and troubleshooting methods.
• The ability to work effectively under pressure and manage multiple priorities.