We are Focus Law Asia LLC, a boutique disputes law firm based in Singapore. We are looking to hire a secretary to join our Japanese desk.

Job Description:

• Administrative support to lawyers: managing schedules, calendar, calls, travel bookings, appointment reservations and recurring commitments.
• Manage file opening and closing procedures, including conflict checks.
• Prepare invoices / bills, staff claims.
• Send chaser and follow up with clients on outstanding invoices / bills.
• Conduct searches (e.g. Cause Book, ACRA, INLIS etc).
• Document management: organisation of documents, emails, and correspondence.
• Other office support activities as assigned.

Requirements:

• Minimum GCE “O” Level qualifications.
• Good command of written and spoken English.
• Knowledge of Japanese would be an advantage (as the successful candidate will handle matters with Japanese clients).
• Proficient in Microsoft office (Word/Excel/Powerpoint/Outlook) and competent working with PDFs.
• Ready to work in a paperless office and with cloud applications.
• Team player, meticulous, efficient and organised.
• Working hours: 9am to 6pm. Mondays to Fridays.

If you are interested, please apply directly through the portal, or send your detailed resume to us at [email protected]. Only shortlisted applicants will be notified.

Our client is seeking a dynamic and results-driven Regional Service Desk Manager to lead and manage our regional IT support teams. The ideal candidate will have a proven track record in IT service management, exceptional leadership abilities, and a strong focus on end-user satisfaction. In this role, you will oversee the delivery of efficient and effective IT support services, ensuring optimal performance, service quality, and resolution of IT-related issues across multiple locations within your region

Key Responsibilities:

Leadership & Team Management:

• Lead, mentor, and motivate a team of service desk professionals across multiple regional sites.
• Conduct regular one-on-one meetings, performance reviews, and training sessions to ensure staff development and high performance.
• Foster a collaborative and positive team culture focused on continuous improvement, customer service excellence, and problem-solving

Service Desk Operations:

• Oversee daily service desk operations to ensure timely and effective resolution of all IT incidents, service requests, and escalations.
• Ensure adherence to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Develop and enforce standard operating procedures (SOPs) for efficient service desk operations.

Incident & Problem Management:

• Coordinate incident management to ensure that issues are identified, resolved, and documented in a timely manner.
• Perform root cause analysis for recurring incidents and work with other IT teams to implement permanent fixes.
• Ensure issues are escalated appropriately and follow-up actions are taken for critical incidents.

Process Improvement & Efficiency:

• Identify areas for improvement in service desk processes, tools, and workflows.
• Drive continuous improvement initiatives to enhance the quality and efficiency of service desk support.
• Collaborate with other IT departments and stakeholders to implement process improvements and optimize service delivery.

Customer Satisfaction & Reporting:

• Monitor and manage customer satisfaction levels by gathering feedback, tracking performance metrics, and implementing corrective actions when necessary.
• Produce and present regular reports on service desk performance, including metrics, trends, and root causes of major incidents.
• Act as a point of escalation for high-priority or complex issues, ensuring they are resolved in a timely manner.

Collaboration & Stakeholder Engagement:

• Work closely with IT teams, business units, and external vendors to ensure alignment and a seamless user experience.
• Liaise with business leaders to understand IT service needs, providing recommendations and support as necessary.
• Ensure the regional service desk is aligned with overall corporate IT strategies and initiatives.

An ideal candidate would possess:

• More than 5 years of experience in IT Helpdesk/Service Desk, with at least 2 years in a managerial or supervisory capacity.
• Experience managing a regional or multi-site IT support team is preferred.
• Strong understanding of ITIL (Information Technology Infrastructure Library) best practices and frameworks.
• Experience in BMC and ServiceNow would be a plus
• Experience in PowerBI for data reporting and analysis would be a plus.
• Excellent leadership, coaching, and team management skills.
• Strong problem-solving and decision-making abilities, with a focus on operational efficiency.
• Exceptional written and verbal communication skills, with the ability to communicate technical information to non-technical stakeholders.
• Strong customer service orientation and interpersonal skills.

Other benefits that you would expect in the environment:

• Hybrid work arrangement
• Good benefits and insurance coverage
• Great working environment with local and regional team to work with
• Multinational company structure with autonomy and room to grow

If you are interested, click APPLY or email me your resume at [email protected]

Let's speak so then I can share more about this interesting opportunity.

Felicia Romli (R1872446)

KOS International

EA License No. 23S1522

Our client, a Leading Investment Bank, is looking for Front-Office Application Support. The successful candidate will provide technical expertise and operational support for critical trading platforms and front-office applications.

Key Responsibilities

• Provide hands-on support for front-office trading applications, ensuring availability, reliability, and optimal performance.
• Identify, analyze, and resolve technical issues in a timely manner while adhering to incident management processes.
• Work closely with traders, sales teams, and other front-office stakeholders to address application-related queries and issues.
• Conduct post-incident reviews and implement solutions to prevent the recurrence of issues.
• Utilize monitoring tools to proactively detect and address potential system issues.
• Support the deployment of application upgrades and enhancements, ensuring minimal disruption to business operations.
• Maintain accurate documentation for systems, workflows, and incident resolutions.
• Ensure that applications operate within regulatory guidelines and standards.

Key Qualification

• Strong knowledge of Linux/Unix systems and scripting (Shell, Python, etc.).
• Proficiency in database management and SQL queries.
• Familiarity with network protocols and application monitoring tools (e.g., AppDynamics, Splunk).
• Understanding of front-office trading systems and workflows (e.g., Equities, Fixed Income, FX).
• Experience working with Order Management Systems (OMS) or Risk Management platforms.
• Excellent communication skills to interact with non-technical users and technical teams.
• Strong analytical and problem-solving abilities.
• Ability to manage high-pressure situations and meet strict deadlines.
• Previous experience in a similar application support role within an investment banking or financial services environment.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: Reg No: R23112483)

Job Title: Front Office Business Analyst

Department: Singapore Dealing Room

Reporting to: Sales, Executive Director

Novate Global Markets (NGM) is an independent securities boutique specialising in sales and trading services for institutional investors in global fixed income markets.

NGM headquarters are based in London, with a branch in Singapore - NGM has 60 employees across both locations.

NGM is looking to continue to drive excellence within its service of tailored sales and trading strategies to its diverse institutional clients.

Role Summary

As one of our Front Office Businesss Analyst, you will be working within a diverse and lively Dealing Room alongside 30 salespersons and traders across London and Singapore. This junior front office role will be suitable for someone with a real interest in developing a career within Fixed Income and who is willing to immerse themselves into a variety of tasks to build their knowledge within the Financial Sector.

Main Accountabilities

- Ensure all trade tickets are executed and processed promptly and accurately

- Review trade tickets to ensure the correct information has been included and calculate profit

- Prepare end of day reports and update any ad hoc reporting to facilitate business

- Prepare monthly and quarterly reporting, this includes but is not limited to customer transaction data, sales credits, counterparty, and product volume statistics

- Prepare MI relating to the new Settlement Agent

- Liaise with the Dealing Room and Operations Staff to help resolve any live or ongoing problems/queries

- Provide assistance to the Sales and Trading desk when required, including ordering and collecting refreshments

- Undertake general administrative duties as required by the Deputy Managing Director and Chief Executive Officer

Qualifications

- Educated to degree or diploma level

- Proficient data analytic tools such as Excel VBA macro, Power BI, Python.

Personal Profile

Key attributes required for the role:

- Excellent written and oral communication

- Perceptiveness – ability to see what needs to be done before being asked

- High level of attention to detail

- Resilience

- Adaptability

- Competitiveness

- Honesty and Integrity

- Intellectual Curiosity

- Perseverance

- Methodical/solution orientated approach to problem solving

- A hard-working team player who is able to work well with others at all levels within the company yet can also work unsupervised and manage their own workload.

Desired attributes beneficial for the role:

- ­Basic knowledge and understanding of Fixed Income and Capital Markets

Novate Global Markets Limited strongly recognises transferable skills as one of the biggest assets in individuals which is why we strive to harness and develop existing talent. Prior successful candidates have proven to be adaptable, resilient and self-confident and possess a mind-set that allows for teamwork.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Brief Job Description Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

- Minimum Education: Diploma in IT-related fields

- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

o Customer Service Experience in a non-tech call center environment will not be considered.

- Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

Trust Officer

The Trust Officer reports to the Manager, Trust Services, and is responsible for the management of a portfolio of more complex trusts and companies.

Your responsibilities will include:

• Maximizing and developing the client relationship potential by reading trust deeds and related documents pertaining to trusts and companies.
• Acting as a representative of the Trust company to beneficiaries, advisors, colleagues and staff.
• Authorizing and committing the Trust company on transactions.
• Maintaining awareness of operational risk and identifying possible problems to managers and staff.
• Taking an active role in contacting clients and resolving their concerns, while referring complex issues of judgment, ethics or compliance to management.
• Proactively organizing and meeting principals and beneficiaries face-to-face, assisting in maintaining on-going good client relationships and exercising judgment when dealing with clients to ensure trusts and Bank policies are adhered to at all times.
• Communicating with management, colleagues, clients and other external parties as required.
• Maintaining an awareness of potential risks and acting when needed to limit risk exposure.
• Ensuring tasks assigned to team members are completed expeditiously in order to meet deadlines.
• Assisting with any other duties as assigned by management.

Your qualifications and skills include:

• University degree with one to three years’ experience in the trust industry.
• TEP (Society of Trust and Estate Practitioners) designation would be considered an asset, or a commitment to completion of the designation.
• Ability to understand and interpret trust deeds, wills, by-laws and all applicable/relevant legislation/guidelines relating to trusts, companies and proceeds of crime.
• Strong understanding of investments and financial services.
• Good attention to detail with the ability to work independently.
• Maintain a professional image.
• Relevant language skills, for example, Mandarin Chinese.
• Good understanding and awareness of business risks and related controls.
• Ability to multi-task and work effectively under pressure.
• Good knowledge of trust industry best practices, principles, and policies and procedures.
• Excellent verbal and written communication skills, and interpersonal skills, as well as team, problem-solving and organizational skills.
• Proficient in Microsoft Office suite of applications, as well as the use of trust administration systems.

Problem Solving Requirements

• Ability to identify potential risks both in file administration and processes.
• Ability to approach issues in a methodical manner and to communicate your findings clearly and professionally.
• Ability to identify options and possible solutions to work toward the next course of action.

• Diploma in Accountancy or equivalent.
• Able to handle full set of accounts for a SME Company
• Responsible for all aspects of accounting functions.
• Preparation of monthly vessel disbursements.
• Monthly bank reconciliation & GST submission.
• Timely & accurate month end closing and financial reporting to Management.
• Maintain good documentation and proper filing system.
• Submission & preparation of year-end audit and financial report.

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site
• Contract period Jan’25 – Jun’25

Responsibilities:

• Prepare drawing submissions to all authority departments;
• Coordinate on matters relating to code compliance;
• Inspect all drawings for code compliance, drafting standards and plan presentations before submission to authorities and provide advice to colleagues on non-compliance;
• Attend site/TOP inspections to ensure work site is compliant with and built according to approved plans;
• Liaise with consultants and authorities on all matters relating to code compliance;
• Assist in preparation and checking of drawings for buildability and coordination with consultants;
• Where applicable, supervise Assistant Technical Officer and Technical Officers within the team including delegating of tasks;
• Proficiency in BIM & CAD operation;
• Conversant in statutory code and requirements;
• Able to work independently in fast paced working environment.

Requirements:

• A recognized Diploma in Architectural Technology or equivalent;
• Proficiency in BIM & CAD operation;
• Knowledge in Revit;
• Knowledge in preparation of drawings for construction and submission to local authorities.

Job Responsibilities:

1. Responsible for the drafting, review and filing of various contracts to ensure the accuracy and compliance of contract contents.
2. Write high-quality project promotion copy, assist in marketing activities, and enhance brand awareness and influence.
3. Collect customer project information, ensure the information is complete and accurate, and submit the required information in a timely manner.
4. Support sales managers to complete project-related work, prepare required information and documents, and improve work efficiency.
5. Regularly follow up on customer project progress, maintain customer relationships, improve customer satisfaction, and ensure the quality of after-sales service.



Job requirements:

1. College degree or above, related majors are preferred.
2. At least 1 year of relevant work experience. Applicants with business assistant or copywriting experience are preferred.
3. Be humble and polite, have strong affinity, and have good interpersonal communication skills and teamwork spirit.
4. Have good communication and writing skills in Chinese and English, and be able to handle bilingual documents.

Job Summary:

We are seeking a meticulous and analytical Credit Officer to join our auto finance startup. As a Credit Officer, you will play a vital role in assessing the creditworthiness of loan applicants, conducting thorough credit analyses, and ensuring the overall quality of our loan portfolio. Your role will involve evaluating credit risks, making informed lending decisions, and maintaining compliance with internal policies and regulatory requirements.

Responsibilities:

• Assess the creditworthiness of loan applicants by analyzing their financial statements, credit history, and collateral value.

• Conduct detailed credit analyses to evaluate borrowers' ability to repay loans and determine appropriate loan terms and conditions.

• Review loan applications and supporting documentation to ensure accuracy, completeness, and compliance with established lending guidelines.

• Analyze financial data, including income statements, balance sheets, cash flow statements, and tax returns, to assess applicants' financial stability.

• Verify applicant information and perform credit checks using internal and external sources.

• Collaborate with loan officers and underwriters to gather additional information and clarify any credit-related issues.

• Prepare comprehensive credit reports and present findings to management for loan approval or rejection decisions.

• Evaluate collateral valuation reports and assess the adequacy of collateral coverage.

• Monitor loan portfolios to identify early signs of credit deterioration, assess risk ratings, and recommend appropriate remedial actions.

• Stay updated on industry trends, market conditions, and regulatory changes affecting the auto finance industry.

• Ensure compliance with internal credit policies, procedures, and regulatory requirements.

• Collaborate with other departments, such as sales and collections, to address credit-related concerns and provide guidance.

• Maintain accurate and up-to-date credit files and documentation.

• Provide support during loan audits, examinations, and regulatory reviews.

• Assist in the development and enhancement of credit risk assessment models and tools.

• Participate in credit committee meetings and provide insights on credit-related matters.

• Continuously improve credit analysis processes and procedures to enhance efficiency and effectiveness.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).

• Proven experience as a Credit Officer or in a similar credit analysis role, preferably in the auto finance industry or financial services sector.

• Strong understanding of credit risk assessment, financial statement analysis, and lending principles.

• Familiarity with credit analysis tools, techniques, and credit scoring models.

• Excellent analytical and problem-solving skills.

• Ability to make sound credit decisions and recommendations.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Strong ethics and integrity.

• Proficiency in using financial analysis software and MS Office Suite.

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

Job Responsibilities:

1. Draft, review, and archive a variety of contracts, ensuring precision, regulatory compliance, and alignment with company policies.
2. Develop compelling promotional content for projects, support marketing initiatives, and strengthen brand visibility and market impact.
3. Collect, verify, and manage client project information to ensure completeness, accuracy, and timely submission of required documentation.
4. Assist sales managers with project-related tasks, including preparing essential documents and materials to optimize workflow efficiency.
5. Track project progress, maintain proactive client engagement, deliver exceptional after-sales support, and enhance overall client satisfaction.

Job Requirements:

1. Associate degree or higher, preferably in business administration, communications, or a related discipline.
2. Minimum of 2 year of relevant professional experience; candidates with expertise in business coordination or copywriting are highly desirable.
3. Demonstrate professionalism, strong interpersonal skills, and the ability to build rapport with clients and teams.
4. Excellent bilingual communication and writing skills in Chinese and English, with proven ability to manage and process dual-language documentation effectively.

Working Location: Bukit Batok

Rotating Shift: Either 6.30 am to 4.15 pm or 8.45 am to 6.30 pm

Job Responsibilities

• Performing access control to ensure that only authorized visitors (eg. Parents) and staff are allowed entry into school compound.
• Ensuring proper records in both Visitor’s and Contractor’s Log (eg. Temperature checks, company’s name, contact information).
• Conduct regular patrolling around the school compound to ensure that the school is adequately secured and protected at all times
• Ensure vehicular traffic is managed professionally.
• Conduct security monitoring with use of surveillance systems, detect and report security breaches
• Administer access control and alarm monitoring systems to manage access into sensitive and restricted areas (if any)
• Respond to security incident and emergencies and report to Operation Manager as and when necessary
• Ensure that surveillance systems are in good working condition and to report any fault for immediate rectification.
• Provide support to the school’s activities or events as and when needed.

Job Specifications

• A valid PLRD license issued by the Singapore Police Force.
• At least 2 year of relevant working experience
• Preferably with traffic control experience
• Knowledge in operating fire and alarm control CCTV panels and recordings
• Possess good communication and interpersonal skills

Interested Candidate, please click on Apply Now!

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site
• Contract period Jan’25 – Jun’25

Role:

As the Program Officer, you will support the APLMA secretariat in driving awareness on the importance of malaria elimination, advocating for key issues to sustain elimination progress and ensuring malaria remains a highly visible locally, regionally and globally. You will also support communications efforts as well as provide broader support to the APLMA Secretariat’s advocacy efforts to elevate visibility of the Asia Pacific region’s drive to malaria elimination.

Responsibilities:

Program Communications

• Under the guidance of the Communications Manager, support and administer APLMA’s social media, digital engagement, website and newsletter.
• Develop and curate content, social media posts to amplify and profile key malaria elimination efforts and achievements in the region.
• Screen, curate and share media/journal/online articles relevant to APLMA's work and goals.
• Assist in the production of media kits, reports, websites, videos, campaigns and external communications.
• Liaise and work closely with agency partners to coordinate media briefings, events and interviews.
• Provide communications related support to the Asia Pacific Malaria Elimination Network (APMEN), a program hosted by APLMA as assigned.

Internal Communications

• Develop and implement metrics to evaluate projects and produce slides/reports as needed for all communications activity.
• Coordinate, inform and engage APLMA staff on communication activities.

Program Support

• Assist internal teams in providing support on programs and campaigns to key issues in a fast-evolving global health landscape as assigned.
• Assist in planning and managing events (virtual and in person), coordinate external partners and service providers.
• Support internal write-ups on program content when required.
• Assist to collate regular program updates from various teams across the organization.
• Support ad-hoc projects within APLMA as directed including research, the development of briefing material, presentations, reports and other policy and advocacy materials.

Requirements:

• Bachelor’s degree in public health, communications, journalism, public relations or related discipline.
• 2 to 4 years of work experience in communications, the development sector, and/or an external relations role.
• Work experience in NGOs, foundations, development sector and/or government institutions will be an added advantage.
• Demonstrated ability to liaise with a range of stakeholders (i.e. government officials, journalists, and academics).
• Excellent persuasive writing and oral communications skills in the English language.
• Proficiency in digital technology, social media platforms and content development tools such as Twitter, LinkedIn, Capcut, Photoshop, Webflow, Canva, MailChimp etc.
• Familiarity with media monitoring tools such as Meltwater.
• Demonstrated passion for public health advocacy work and is a keen learner.
• Strong critical thinking skills and a positive working attitude
• Good time management and organizational skills.
• Proven ability to work in diverse and multi-cultural teams.
• Able to travel overseas when required.

The successful candidate will be offered full-time contract employment in line with the approved grant duration, with the possibility of extension based on performance and availability of funding.

We thank you for your application and regret to inform that only candidates shortlisted for interview will be contacted.

Roles & Responsibilities:

• May occasionally be requested for business trip outside of Singapore for IT operations.
• Assist in setup of servers, firewalls and other network equipment for small offices
• Provide office IT support to the company employees.
• Provide vessel IT support to the crews onboard the vessels.
• Ensure all the IT issues are resolved within the stipulated time.
• Ensure assigned IT project tasks are completed within the stipulated timeline.
• Provide effective communication and customer service to the employees and the crews, in person and through phone calls and emails.
• Oversee and keep IT assets such as servers, laptops, monitors and printers.
• Update the IT asset inventory, application accounts and audit related documents regularly.
• Setup account, preparation of hardware and software for new hires.
• Participate/assist in internal and external audits.
• Prepare simple troubleshooting documentation for the staff and crews.
• Oversee IT procurement according to the company process.

Requirements:

• Bachelor’s degree or recognized Diploma in technology or computer science.
• Preferably 3-5 years or above experience working in infrastructure, network and security areas.
• Knowledge and certification in Microsoft 365, VMWare, Microsoft Hyper-V and CCNA will be advantageous.
• Strong knowledge and experience in LAN/WAN network configuration
• Able to multi-tasking and work on multiple projects simultaneously.
• Able to work independently and as part of a team.
• Knowledge in security risk assessment, audit, vulnerability scanning, data and application security is a plus.
• Excellent analytical, troubleshooting and problem-solving skills
• Excellent interpersonal skills
• Self-motivated and have drive, and ability to work independently and a good team player.

We offer attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment-related purposes only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

• Ensure work activities comply with the Workplace Safety and Health act, related legislation and other relevant requirement
• Assist in planning, implementation and maintenance of SETSCO's OHS Management System in accordance witj SS iso 45001 and BizSAFE Star
• Assist with safety program implementation at the workplace towards safety culture development
• Oversee and lead the contractors in the implementation of Company's safety systems
• Liase closely with staff/Managers/Government Regulatory Authorities on all EHS Matters
• Conduct periodic safety inspection of workplace and review RIsk Assessments
• Carry out incident investigations and propose corrective actions to be implemented
• Inspect and rectify any unsafe practices and conditions at workplace
• Maintain and update safety related documentations / records
• Conduct Safety training and/or briefing to staff
• Assist to organise WSH campaign and safety related activities
• Assist to organise monthly Safety (WSH) Committee meeting (s)
• Participate in the preparation for Audit and follow up on the actions needed from the audit findings
• Assist Safety Management Representative / Registered WSH Officer on safety (WSH) matters
• Coordinate Implementation of Emergency Preparedness and Response Plans
• Take on any safety related and other ad-hoc duties as assigned

Requirements

• Must possess relevant safety (WSH) certificate such as Advanced Certificate in WSH, or Specialist Diploma in WSH or equivalent
• Knowledge of SS iso45001 / BizSAFE Star preferred
• Works well under pressure with good interpersonal and communication skills
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Others or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.

Role Description:

The successful candidate will join the Kreston Helmi Talib Corporate Services team who work to support the delivery of Accounting and Finance projects to a client portfolio of a broad range of industries based across the US, EMEA and Asia. His/ Her main job responsibilities are focused in ensuring the smooth operation of our office, managing front desk and administrative duties, and supporting our HR operations.

The Front Desk cum Admin Executive will be responsible for welcoming and directing visitors to meeting rooms or respective departments for meetings; contacting team members to meet personal visitors or couriers at reception; managing incoming phonecalls and collecting messages for the team; managing the booking schedule of meeting rooms; receiving, sorting and distributing incoming mail; collecting, sorting and arranging the courier for outgoing mail; and managing stock for the pantry and the stationery supply.

Responsibilities:

Front Desk and Office Administration

• Meet and greet clients and visitors with a positive and helpful attitude.
• Answering phone calls in a professional manner and routing calls.
• Provide accurate information such as company address, directions to the company location, fax numbers, website and other related information in-person and via phone/ e-mail.
• Receiving, sorting and distributing incoming and outgoing mail inlcuding coordinating pick-up and delivery of international and local courier items/packages.
• Process registered mail via Singpost.
• In-charge of ordering, receiving, stocking and distributing pantry and stationery supplies.
• Maintain cleanliness and orderliness of reception area, conference rooms and pantry areas.
• Set-up and coordinate reservation of conference and meeting rooms.
• Deposit cheques and perform bank transactions.
• Collaborate with various departments to facilitate smooth interdepartmental communication and coordination.
• Assist office management budgeting process and the day-to-day financial operations including payment processing to vendors, suppliers, and government agencies online or physical payment to bank branch etc.
• Support the HR, IT, and Marketing team in various operational tasks such as managing office events, employee engagement activities and programs.

HR Operations

• Participate in the recruitment and selection process by reviewing resumes and applications, conducting initial phone interviews, administration of online assessments, scheduling job interviews, assisting in the interview process to the selected candidates.
• Assist with new employee orientation and coordinate with HR Director in setting up a designated log-in, workstation, email address, and other software related access.
• Ensure employee records such as timesheets, work from home, and paid leave (i.e., annual, sick, birthday etc) are updated in system.
• Maintain and regularly update master databases (personnel files, HR Cursor database, etc.) of each employee.
• Assist in the preparation of payroll calculation, performing payroll reconciliation, preparing payroll accounting, and reports, etc.
• Prepare and process statutory contributions payments and other payroll matters related matters.
• Update and maintain proper filing of employee documentation, e.g., employees’ staff list, medical insurance policies.
• Assist with other administration related duties assigned from time to time.

Desired Skills and Qualifications:

• Diploma or University Graduate .
• 1-3 years of experience in Administration, Operations, or Human Resources.
• Proficient with MS Office Suite (MS Word, MS Excel and MS PowerPoint are essential).
• Ability to multi-task.
• Proactive and resourceful, able to resolve arising issues with a calm approach.
• Organised, accurate, thorough, and able to monitor work for quality.
• Resilient and able to adapt well in a highly fast-paced and dynamic environment.
• Strong interpersonal and people skills.
• Responsible, accountable, and discreet with sensitive/confidential information.
• Fluent in written and spoken English.
• Strong numerical ability and critical thinking skills.

Thank you for expressing your interest to join our firm, we regret that only shortlisted candidates will be shortlisted for an interview.

HR Officer
Join a dynamic team and support global mobility and HR operations in the commodities industry!

Our client, a leader in the commodities industry, is seeking a highly organized and detail-oriented HR Officer to play a key role in managing international mobility processes and providing seamless HR support.

Key Responsibilities

• Act as a trusted advisor to employees, providing guidance on mobility policies and resolving queries related to benefits, relocation, and other mobility processes.
• Oversee international relocation logistics, including work pass applications, accommodation arrangements, and ensuring compliance with tax and mobility policies.
• Manage and maintain accurate reports on mobility cases, salary data, and key metrics to support assignment calculations, including income tax reporting for international employees.
• Handle the employee lifecycle with precision, including onboarding, transfers, offboarding, and providing administrative support for relocation processes.
• Collaborate with payroll vendors to ensure accuracy in payroll processing, including tax provisions, bonus calculations, and payroll entries, while maintaining compliance.
• Support the administration of employee benefits, wellness programs, and regulatory reports, including government-related surveys.
• Work closely with mobility and remuneration teams to drive HR initiatives and activities that enhance the employee experience.

Requirement:

• A Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1–2 years of experience in HR administration or coordination, preferably in a multinational environment.
• Strong organizational and multitasking abilities with excellent attention to detail.
• Proficiency in Microsoft Office, especially Excel, with strong analytical skills.
• Knowledge of Compensation and Benefits and familiarity with international mobility or relocation processes is an advantage.
• Exceptional verbal and written communication skills.
• A proactive and problem-solving approach to challenges.

Kindly submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

We regret to inform that only shortlisted candidate will be notify

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

Job Responsibilities:

•⁠ ⁠Greeting and welcoming visitors in a professional manner.

•⁠ ⁠Managing appointment bookings and schedules.

•⁠ ⁠Handling customer inquiries via calls, emails, and in person.

•⁠ ⁠Resolving customer concerns promptly and professionally.

•⁠ ⁠Maintaining a clean, organized, and welcoming front office environment.

•⁠ ⁠Assisting with basic administrative tasks as needed.

Requirements:

•⁠ ⁠Strong communication and interpersonal skills.

•⁠ ⁠Prior experience in customer service or front office roles is an advantage.

•⁠ ⁠Positive attitude and ability to multitask.

•⁠ ⁠Good command of English and Chinese is required; Additional language is an asset.

•⁠ ⁠Excellent problem-solving skills and the ability to handle challenging situations calmly.

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239