Our client is a well-established market leader in the FMCG industry. Due to their current expansion plan, they are looking for Warehouse Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the West.

Jobs Scope:

• Perform receiving and QC checks, updating records in WMS/QC systems.
• Ensure items meet quality standards and manage quality photos in reports.
• Reject non-compliant items, handle disposal, and prevent store delivery of such products.
• Train new staff on fruit quality checks and handle administrative tasks like orders and feedback.
• Carry cartons (up to 20 kg) and operate MHE for pallet movements.
• Support quality improvement initiatives and other assigned duties.

Requirement:

• Min 1 year of warehouse experience
• Comfortable with rotating shift

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

ROLES & RESPONSIBILITIES OF RESIDENT TECHNICAL OFFICER (RTO)

(ARCHITECTURAL) (Bidadari)

• To monitor the project including progress control, quality control, variation/cost control, safety control, environmental control etc.
• To check that contractor executes preliminaries on all items specified in tender documents.
• To maintain proper and updated daily records of all works done, including records of tests, inspections, status of work, safety, site diary, material and equipment on site, labour, dayworks, provisional quantities etc
• To ensure architectural specifications are met and details are executed by the contractor.
• To liaise with contractors/sub-contractors in the coordination of site works.
• To assist consultant/Employer in the supervision and quality assurance of construction work on site and off-site manufacturing facilities.
• To coordinate with the Site Staff of the other disciplines; namely Mechanical & Electrical and Civil & Structural.
• To assist Consultant/Employer on the work progress on-site/off-site manufacturing facilities and report any delay immediately.
• To verify reports and claims submitted by contractors. To submit Weekly Progress Reports, inspect and draw-up defect list. To attend all Client Consultants Meeting (CCM), Site Progress Meetings and Site Walks as and when required.
• To ensure the contractors maintain work safety, cleanliness, and tidiness of the site.
• To highlight discrepancies, feedback site progress, irregularities, and any critical/major issue to SO/SO rep.
• To undertake any other duties related to the Project as and when instructed by the Consultant team

REQUIREMENT OF RESIDENT TECHNICAL OFFICER RTO (ARCHITECTURAL)

• Diploma in Architectural or related discipline from a recognised tertiary institution
• Minimum 8 years of experience as Resident Technical Officer with experience in supervision of healthcare related project is preferred.
• Experience in supervision of precast façade works will be an added advantage
• Relevant experience in the co-ordination of architectural works with C&S and M&E works.
• Fully conversant with statutory regulations, codes for site supervision and quality control procedures
• Able to resolve site and technical issues, prepare and document detailed site progress reports and communicate effectively with technical personnel as well as workmen on site.
• A person of good integrity, be able to differentiate personal preferences and official rights, strict and firm but fair and reasonable.
• A good team player with effective communication skills
• Proficient in Microsoft Office
• Knowledge in BIM and VDC capabilities will be an advantage
• Able to start Q4 2024/Q1 2025

Airport Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi Airport
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Orchard shopping mall/Bugis Library

Day/Night Shift available

1. Work in Shopping mall/Library environment

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851 (Audris)

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

Scope of Work:

• Promote and build good industrial relations by working closely with members and shipping management, to achieve a harmonious industrial relations climate that will bring the maximum benefits to our seafaring members
• Handling grievances, resolve conflicts and negotiate collective agreements to secure the welfare for the seafarers
• Helping fellow seafarer members earn a better living, and a better live
• Advocate practices to help seafarers up-skill and enhance productivity, in order to earn better wages and improve lives
• Opportunities will be given to undertake research on maritime issues that will impact at a company, national or international level
• Plan and organise activities that promote bipartite and tripartite relationship

Job Requirements:

• With a minimum Diploma in maritime
• Relevant working experience in the maritime sector is advantageous
• Excellent interpersonal skills and able to communicate at all levels
• Strong analytical and problem-solving skills
• Able to think on-the-feet
• Able to work independently as well as in a team
• High perseverance and passion
• Fresh graduates from relevant study are encouraged to apply

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Location: Labrador Park

Duration: 12 Months

Working Hours: 9AM to 6.30PM Mon to Thurs; 9AM to 5.30PM Fri

Job Scope:

• Monitor daily excessive report for exception
• Assist in scheduling of servers reconciliation between target servers
• Assist in annual recertifications - triggering new certifications and reconciliation of confirmation.
• Review & follow up on dormant
• Administrative tasks and other ad hoc duties as assigned by supervisor

Job Requirements:

• Minimum Diploma in any field
• Proficient in Microsoft Office tools

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

Job Description:

• Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:

• Minimum education of ITE or 'O' levels; fresh graduates welcome. Experience in call centers, banking, or customer service is a plus.
• Positive mindset, strong communication skills, and ability to work well in a fast-paced environment.
• Must be comfortable with shift work, including weekends and holidays.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

• Salary : $2,000 – $2,500
• Working Days: Monday - Friday 8.15am-5.30pm
• Location: Tuas (Transport provided at Lakeside & Boon Lay MRT station)
• Manufacturer

Job Requirements

• Diploma in accountancy, LCCI, CAT or its equivalent
• Familiar with Navision accounting system is a plus point
• Training provided

Job Responsibilities

• Upkeep of Accounts Payable / Accounts Receivable Module
• Ensure timeliness in payment / collection to vendors / customers
• Issuance of Debit and Credit Notes
• Maintain petty cash vouchers and preparation of expenses claim and record transactions into accounting system
• Arranging payment to suppliers
• Reconciliation of suppliers’ statement of accounts
• To assist GST submission quarterly and reconciliation between accounting system and IRAS/Custom to meet MES compliance
• Perform other duties as assigned

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Title: IT Procurement Officer (Banking)

Occupation: PROCUREMENT COORDINATOR/EXECUTIVE

Duration: 12 mths contract to Perm

Location: AMK/Yio Chu Kang (Transport to AMK MRT)

Job Description

• Liaise with stakeholder to understand requirement and purpose of purchase/tender.
• Validate purchase requirement and issue RFQ/RFP.
• Conduct RPF, RFQ and RFI Activities.
• Source, request, negotiate and compare prices, on IT product, service and maintenance for purchase/tender.
• Sourcing and selection of vendors to ensure cost competitiveness, timely project delivery and quality of work.
• Prepare procurement documents, cost analysis, and negotiate with suppliers.
• Contract Management work covering review, contract negotiations and coordinate with Legal Team and Internal Stakeholders on setting up contractual agreement to ensure timely execution of contract for projects.
• Processing vendor contract with Legal Team and Vendors for new and renewal project.
• Maintain contract documentation and timely contract.
• VendorSourcing and on boarding, conducting Anti-money laundering / Anti-bribery
• Ad-hoc duties from Management

Requirements

• Minimum2-3 years of procurement experience, preferably in IT Industry/Bank.
• Experience in procuring IT hardware/software and professional services is an advantage.
• Experience in local and overseas vendor management is an advantage. Negotiation skills is necessary.
• Good understanding of quotation and contract’s terms and conditions
• Good knowledge in Contract Management
• Experience in conducting Anti-money laundering / Anti-bribery Checks is an advantage.
• Able to work independently and as a group in a fast pace environment

Interested candidates may apply directly to [email protected]

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview

The candidate must be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of services.

To be successful in this role, one should possess the quality of a PMO professional who will have a proven track record in planning, coordination, and management of large-scale banking projects, ensuring timely and successful delivery. You would also work closely with the client’s internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Project scheduling and resource planning, considering dependencies.
• Management of project issues and document creation for management reporting.
• Setting evaluation criteria (e.g., Critical Points) and coordinating with related departments (e.g., IT, Compliance).
• Responding to regulatory requirements and supporting administrative tasks.
• Regularly reporting on progress, challenges, and solutions to leadership.
• Project scheduling and resource planning for projects overall considering dependency of each of them
• Responsible for Corporate Lending PMO for PM Support
• Support provision for Corporate Lending business area PM’s project leading & managing activities..
• Develop standardized rules and processes of project management, such as constructing reporting structures, determine reporting contents, etc.
• Cost and Resource Coordination across business area, working closely with Cross Functional PMO and Corporate Lending Business Area PM.
• Progress and issue management of BA, User Task members and Developers in the Corporate Lending Business in charge.
• Consolidate status report within Corporate Lending business area in charge, and reporting to Cross Functional PMO and Management.
• Coordination with stakeholders inside and outside of the Corporate Lending business area, including Business and IT, to ensure meeting their needs and expectations.
• Provide support to other related duties.

Requirements:

• Extensive PMO experience in core banking projects, trade finance projects or corporate lending projects.
• Proven ability to lead PMO tasks independently.
• Experiences in bank industry as a bank employee (will be added advantage), or experiences of service provision to bank industry as a consultant.
• Familiarity with package system implementation.
• Excellent communication skills to engage with diverse stakeholders.
• Attention to detail and proactive problem-solving abilities.
• Mindset to not fear challenge / undertake risk
• Strong expertise in Loan Area
• Preferable to have experience in package system implementation, e.g ACBS implementation.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Hands-on experience interacting with users to gather and refine requirements.
• Strong focus on creating user-friendly and efficient automation tools.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Orchard shopping mall/Bugis Library

Day/Night Shift available

1. Work in Shopping mall/Library environment

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851 (Audris)

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Job Opportunity: Officer, Asset Support

Division: Asset Management

Work Location: Republic Plaza, Raffles Place

Working Days: Monday to Friday

Working Hours: 8:45 AM – 6:00 PM

Contract Duration: Mid-Feb 2025 – 31 Dec 2025

Salary: up to 2600

Key Responsibilities

Arrears Management:

Assist the Asset Support Team in managing arrears, including collecting overdue rent payments from tenants.

Administrative and Ad-hoc Support:

Perform other duties as assigned by the Asset Support Team or management to ensure smooth operations.

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Simei School

Position: SO/WSO - Security Officer/Senior Security Officer. Day Shift

1. Work in School environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851 (Audris)

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

• Opportunity to work in World Class commodities trading firm
• 6 months extendable contract

About Our Client

Our client is one of the world's largest mining and metals corporations, operating on a global scale. With a history spanning over a century, it is known for its focus on extracting and processing essential commodities like iron ore, aluminum, copper, and diamonds. The organization emphasizes innovation, sustainability, and safety in its operations, aiming to deliver value to stakeholders while minimizing its environmental impact.

Job Description

• Generate and manage Purchase Orders for vendors.
• Complete service entry processes.
• Facilitate the onboarding of new vendors within RTBS and PASS SAP systems.
• Oversee and administer the Third-Party due diligence process.
• Document and maintain the invoicing procedures across SAP systems (PASS and RTBS).
• Serve as the primary point of contact for account payment inquiries from service providers.
• Develop and update the service provider spend master file.
• Track and report expenditure.
• Execute monthly site recharges.
• Manage Purchase Orders (POs).
• Verify, receipt, and process invoices.
• Produce contract spend reports.
• Administer Teams and SharePoint site access and management.
• Manage contract execution.
• Maintain and update the contract register.
• Monitor and flag upcoming or overdue contract and rate reviews.

The Successful Applicant

• Microsoft Office Suite and Advanced Excel skills
• Familiarity with SAP systems

What's on Offer

• Great opportunity to work in World Class commodities trading firm
• 6 months extendable contract

Contact

Amber Chang (Lic No: R1984307/ EA no: 18C9065)

Quote job ref

JN-012025-6626748

Phone number

+65 6541 9921

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants