• Singapore Based (Near Clarke Quay MRT)
• 5 days - Mon to Fri 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Diploma in Food Science & Technology, Chemistry and other science-related fields; Preferably 1 year working experience.
• Career Progression Opportunities

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

• This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

ACCOUNTABILITIES:

Execute the day-to-day administrative work processes for the successful delivery of centralized customer- centric services to SIMGE learners.

1. Student Services: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Performance Management: Carry out the services provided by Student Services team to achieve departmental outcome.
3. Continuous Improvement and Innovation: Provide inputs or suggestions to improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
4. Quality Control: Execute work processes to ensure that SIM GE student interactions are responded to in accordance with policies, procedures and regulatory requirements.

JOB REQUIREMENTS:

• Diploma holders
• At least 2 - 3 years of relevant work experience in a customer-focused environment, preferably in an education setting
• Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
• Bilingual with good command of spoken and written English
• Working knowledge of Microsoft Office software
• Excellent interpersonal, communication and presentation skills
• Good organizational skills
• Ability to engage effectively with people of diverse background
• A team player who can work with academic staff and administrative support personnel
• Result-oriented
• Resourceful
• Able to work independently and as a member of multiple and varied teams

Job Description & Requirements

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

About SATS Ltd.

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description

• Perform general administrative duties related to human resources
• Respond to staff inquiries
• Ensure that data is entered timely and accurately into the HR database
• Manage all relevant documents related to employees' employment, onboarding, resignation, termination, retirement, contract renewals, etc.
• Support the application, renewal, and cancellation of work passes
• Assist in the performance of other duties as requested by the direct supervisor on an ad hoc basis

Job Requirements

• Proficient in Microsoft Office (Outlook, Word and Excel)
• Ability to work independently and multitask effectively
• Positive work attitude and willingness to resolve problems independently
• Ability to communicate effectively with others, with a people-oriented personality

• Singapore Based (Telok Ayer / Downtown MRT)
• Mon to Fri 9am to 6pm
• Administration of legal structures including trust, companies, foundations and other similar structures; ensuring the adherence of these structures to the fiduciary, statutory, regulatory, and internal obligations that they are subject to.
• Career Progression Opportunities

Job scope:

The Employee shall have the following responsibilities and duties:

• Assisting with the administration of legal structures including trust, companies, foundations and other similar structures.
• Ensuring the adherence of these structures to the fiduciary, statutory, regulatory, and internal obligations that they are subject to.
• Drafting of appropriate documents and other work to assist a team of administrators of administrating the legal structures and responding (or proactively engaging) with client requests.
• Assisting with contact with client, advisors and related third parties (for example external lawyers, tax consultants etc.).
• Assisting an accounts team with the preparation of annual accounts for the legal structures, by assisting qualified bookkeepers and accountants to ensure correct information is provided to them and recorded.
• Ensuring compliance with all relevant policies and procedures and learning and adhering to AML/CFT and other regulator regulations and obligations.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a specialist contractor in Singapore, known for delivering expert excavation services.

• Handle all construction contracts.
• Ensure compliance with requirements and provide admin support to project teams.
• Monitor contract performance and resolve any issues.
• Keep comprehensive contract records and documentations.

Requirements:

• ITE and above
• At least 2 years of admin experience in Construction industry.
• Independent, meticulous and has an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

About FOMO Pay

Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

• FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Perform review of transaction alerts which are generated out of the transaction monitoring system
• Perform holistic of review of transactions as part of the KYC periodic review process
• Review name screening hits arising from payments screening at pre-transaction level
• Perform investigation of transactions
• Draft Suspicious Transaction Reporting
• Generate statistics of alerts generated/ cleared alerts and pending alerts
• Perform threshold analysis review to determine appropriateness
• Contribute and assist in ad-hoc projects undertaken by the Compliance Team (e.g Remediation efforts, Audits, AML/CFT Trainings for employees, UAT testing for new systems)
• Demonstrate adaptability and promptness in adjusting to new Anti-Money Laundering (AML) policies, processes, and system knowledge

Requirements:

• Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
• Solid understanding of MAS’ AML/CFT regulatory requirements
• Proactive and problem-solver who is creative, with ability to adapt and improvise accordingly
• Meticulous and sensitive in handling clients’ information.
• Ability to work effectively under pressure in a team environment
• Excellent interpersonal and communication skills (candidate is expected to collaborate with different Business Teams)
• Diligent and firm with high ethical standards

Our Perks and Benefits:

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Role :

Being a Collection Executive require you to be efficient in managing and collecting outstanding account receivable from the customer. Your ability to communicate effectively, exercise empathy and exhibit strong negotiation skills will be essential in succeeding in the role.

Responsibilities:

• Managing of legal accounts in accordance to Legal Standard Operating Process including process in issuance of letter of demand, write of summon, judgement and proof of debt
• Managing of accounts routed to 3rd party collection agency for Accounts Receivable recovery
• Tracking timeline to ensure legal accounts are closed on timely basis
• Collate and justify for Accounts Receivable Write Off in accordance to Standard Operating Process
• Managing of Bill and Claim fees to ensure external. lawyer fees are recovered from legal fees collected from customer and expenses being spent on 3rd party collection agency are justified

Requirements:

• A diploma in Business, Finance, Accounting or any related field
• At least 2 years’ experience in credit management, with basic knowledge in handling legal process which involves liaison with appointed external counsel and external collector
• Proficient in Microsoft Office, with exposure to Oracle ERP preferred
• An excellent team player who is outcome and target focused
• Collaborative and comfortable negotiating with stakeholders to resolve issues
• Able to make judgment calls relating to collections/service and order holds
• Able to work under tight deadlines
• Meticulous and attentive to details

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Position: Guest Relation Officer

• Working Day: Mon to Fri 8am to 6pm
• Location: Marina Bay Financial Centre (Downtown MRT)
• Salary: $2800 - $3000

Requirements:

• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Processing of Inward and Outward Remittances
• Processing of Inward and Outward Cheque Clearing
• Handling of physical cash deposits and withdrawals
• Time deposits Placement and withdrawals
• Timely and accurate validation of clients’ instructions via call backs
• Answering to queries pertaining to Remittances
• Perform Customer Due Diligence (CDD) for Remittances Customers

Qualifications and Requirements:

• Minimum 2 years of experience in remittances operations
• Familiar with SWIFT system and SWIFT messages MT103 and MT202
• Familiar with AML/CFT requirements and able detect any suspicious transactions
• Ability to work independently and has a positive, service-oriented attitude
• Good team player with good communication and people skills

Position: Aviation Security Officer

• 12 hours permanent shift
• Location: Changi
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• X-ray screening of checked in luggages

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Position: Enforcement Officers

• Able to commit 12 hours duty
• Location: islandwide
• Salary Package : $2,700 to $3,000 ( Bonus $3500)

Job Scope:

• Patrolling and carry out enforcement duties such as illegal parking on public roads or public health
• Attend to public feedback

Requirements:

• Possess minimum class 2B license
• Secondary education

Position: Security Officers

• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry
• Monitor CCTV
• Patrolling and clocking

Requirements:

• Secondary education

Job Summary

Reporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free.

Key Responsibilities

• Ensure that all correspondence are replied within 24 hours.
• Ensure prompt and accurate answering of all incoming calls within 3 rings.
• Suggest appropriate or ideal package to guests according to the information that was provided.
• Ensure that all follow-up are done promptly and efficiently.
• Upsell wherever possible.
• Ensure that all bookings are retrieved and entered into PMS within the same day.
• Ensure that all daily reports are printed promptly.
• Ensure that daily tasks of no-show, traces, missing correspondence and car transfer reports are followed up promptly and efficiently.

Key Requirements

• At least 1 year experience in hotel industry (any department)
• Good computer skills
• Fluent in English (Written and Spoken)
• Excellent telephone etiquette

Job Description:

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.

Job Requirement:

• Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
• Preferably 1 year of relevant experience in hospitality industry.
• Knowledge of Opera system will be an added advantage.
• Pleasant disposition with good interpersonal skills
• Able to work on rotating shifts including weekends and public holidays.

Training and Development

• Assist HR Manager on preparation of the organisation training plan
• To utilise Oracle Netsuite to allow HR and employees to better track their training activities during the course of the year
• Administer and arrange the mandatory core skills training program required by BCA (CSOC, coretrade), ensure the yearly BCA coretrade renewal is in place and training requirements are met
• Administer grants/ fund application for eligible training courses
• Review and update HR Management Procedure when changes occurred
• Maintain all training records

Recruitment – Site Staff

• Coordinate staff recruitment and selection process (site staff) by following the current hiring procedure and liaising with the project managers. Review and provide suggestions to the current hiring procedure by ensuring current practice is timely and comprehensive
• Deal with the administration required by the HR policies relating to the appointment of newly recruited site staff. This includes BCA verification of new worker, security bond purchase, drafting of the letter of appointment, processing of staff access pass, arrangement of pre – employment medical check-up for work pass holders and assisting on bank account opening. PPE arrangement – ensure store supervisor submit the items collection form back to HR after issuance
• Provide advice and assistance to hiring project managers on staff recruitment for site staff by checking on their pre-employment history on WPOL and coretrade/multiskilling status on construction workforce registration system (CWRS)
• Ensure recruitment process for site staff are compliant to local laws and fair employment practices
• Administer exit process (site staff) – booking of return flight ticket, return of staff access card, work permit, cancellation of work pass etc.

Personnel Administration/ Compensations and Benefits – Site Staff

• Maintain all personnel documents and ensure their confidentiality. Administer and update employees’ database onto HRIS and employees’ personnel file.
• Random checks on attendance. Investigate and understand causes for site staff absences or OT overclaim
• Administer work pass application, renewal and cancellation (site staff)
• Process renewals for site staff, and ensure salary increment on renewals are approved by the project directors, submitted together with the performance appraisal and increment is in line with the compensation and benefits policies

Other HR Related Projects & Administrative Tasks

• Updating of vehicle repair and petrol costs (all vehicle related issues)
• Monitoring vehicle COE expiry and insurance renewal and purchase of road taxes for full fleet of company vehicle system. Updating vehicle info on the vehicle fleet management system

JOB REQUIREMENTS

• Candidate must possess preferably diploma in Business Studies/Administration/Management, Human Resource Management, Psychology or equivalent. Nitec holders can be considered.
• Candidates with relevant experience with non-related qualification are highly encouraged to apply
• Need for a passion for human resources and a people-centric mindset
• Good English writing and communication skills is a MUST for this role
• At least 1-2 Year(s) of working experience in the related field is preferred for this position, diploma holders with limited working experience are welcome to apply too.
• Required Skill(s): training and development, employee relations, organisational development
• Preferably Junior officers specialized in Human Resources or equivalent.

• Drafting and assisting with legal documents, legal research or legal proposal.
• Monitoring and drafting of legal updates, business development and marketing efforts, including maintaining client lists and registers, sending of legal updates , event planning abd excutivion in resepct of seminars and updating of lawyer profiles and ranking lists.
• Management of deadlines and general support for all aspects of work
• Any other matters/projects that the management may require assistance with from time to time

Requirements:

• Diploma in Law/ Legal Studies
• Minimum 2 years of working experience in similar capacity
• Good command of English (verbal and written)
• Strong interpersonal skills, positive attitude and team spirit
• Good interpersonal and communications skills
• Able to work independently in a fast-paced environment.
• IT savvy, proficient in MS Office

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

65

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Industry : Financial Advisory Industry

Work Location : ChinaTown / Tanjung Pagar

Time: 9am - 6pm ; Mon - Friday

Qualifications & experience

* Must able to use Microsoft Words, Excel, Google Sheets & Docs

* Willing to learn

* Positive attitude and able to work independently and as well as in team

* Good communications & negotiation skills

Tasks & responsibilities

* Assisting in the accounting and finance

* Issuing Invoices and Receipt

* Issuing SOAs and make follow up calls to the customers for payment

* Training will be provided

* Able to do basic Video editing and managing teams social media account. (Captcut/Tiktok/Instagram)

Compliance and Risk Management Officer

Requirements

· Bachelor’s degree in a relevant field.

· Minimum of 3 years of experience in Compliance and Risk Management within fund management, with a comprehensive understanding of Capital Market Service (CMS) License requirements governing Fund Management.

· Experience in engaging with regulators, particularly the MAS, knowledge of regulations in other ASEAN countries and/or Korea jurisdictions is a plus.

· Familiarity with operational and investment risk management frameworks and procedures.

· Strong ability to work both independently and collaboratively within multi-functional teams, with a methodical approach and excellent planning skills.

Responsibilities

· Manage all aspects of compliance and risk management.

· Review the compliance and risk management framework, policies, and programs to ensure adherence to the company policies and prevent regulatory violations.

· Responsible for internal and external compliance audits and risk management assessments, respond to regulatory requests and related issues.

· Prepare periodic reports for senior management and regulatory bodies.

· Review marketing materials to ensure compliance with AML, KYC, CDD, PDPA, and other applicable regulations.

· Conduct training for employees on relevant regulations and industry practices.

For interested applicants, please submit your CV along with your current and expected salary. We regret to inform you that only shortlisted candidates will be notified.

1. Assist in the AirHub project where you are involved in the following not limited to:
   -Preparation and issuance of transfer letters
   -Coordinate with different business units on the collection of documents to faciliate Work Pass Application, including medical checks for foreign workers
   -Follow up with medical provider on the medical reports for foreign workers
   -Airport pass application for all employees involved in the transfer
2. Data Entries Clean-up
   -Job Titles updates - prepare the mass upload templates
   -Assist with OCR - Education update and previous Employment History - train the system and test out the various cert.
   -Date to Grade with Job events report to tally staff movement
   -AO & Mgr CCL/ECL reports - ways to combine the report for Gov Claims
   -Cancellation Report - ways to get the verification with TAMS, Staff Departure
3. Recruiting & Onboarding
   -Assist in system User Acceptance Testing (UAT) for new recruitment and onboarding system
   -Assist to capture meeting minutes/discussion pointers and email to meeting recipient(s) post meeting.
   -Assist the team with recruitment and onboarding task when required.
   -Support in Recruitment fairs on weekday/weekend.

Main job description

1. Review and Process Documents for Account Opening

· Evaluate and approve necessary documentation for the creation of new accounts.

· Ensure all documentation meets internal and external regulatory standards.

2. Perform Account Maintenance Activities

· Client Communication: Engage with clients to address their queries and needs.

· Suitability: Ensure investment products and services align with the client’s profile and objectives.

· Tax Forms Processing: Manage and process necessary tax documentation for clients.

3. Verification of Client Data

· KYC (Know Your Customer): Conduct thorough KYC checks to confirm client identity and legitimacy.

· Customer Due Diligence (CDD): Perform standard due diligence to assess potential risks associated with clients.

· Enhanced Due Diligence (EDD): Conduct in-depth analysis for higher-risk clients to ensure compliance with regulatory standards.

4. Perform Adverse News Search

· Investigate and assess any negative information about clients through media and other sources.

· Analyze findings and determine any necessary actions or escalations.

5. Liaison with Customers and Relationship Managers

· Communicate and coordinate with clients for document submissions.

· Support both local and overseas Relationship Managers to facilitate smooth client interactions and documentation processes.

6. Client File Management

· Ensure all client files are accurately stored, organized, and maintained.

· Adhere to data protection and confidentiality regulations.

7. Report Preparation for Management

· Compile and prepare various reports for management review.

· Include monthly statistics, identify any irregularities, and provide insights or recommendations.

8. Participation in Regulatory and Process Improvement Projects

· Engage in projects related to regulatory changes, process improvements, remediation activities, and audits.

· Ensure compliance with new regulations and enhance operational efficiency.

9. Ad-hoc Duties

· Undertake additional tasks as needed to support the team and business operations.

Other job requirements

1. Excellent Team Player with Strong Interpersonal and Communication Skills

· Demonstrates the ability to work effectively within a team.

· Possesses strong interpersonal skills to collaborate with internal and external stakeholders.

· Can build and maintain positive working relationships across different departments and with clients.

2. Proficient in Bilingual Communication

· Exhibits excellent communication skills in both English and Mandarin.

· Able to prepare clear and professional email correspondence.

· Capable of creating periodic reports in both languages, catering to overseas branches and HQ in Taiwan.

3. Committed and Meticulous with Attention to Detail

· Shows a high level of commitment to their role.

· Possesses a meticulous nature, ensuring all work is done with precision.

· Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks.

4. Proactive Problem Solver and Liaison

· Takes initiative in identifying and solving problems.

· Actively liaises with team members across different subsidiaries.

· Follows up on tasks and issues to ensure timely resolution and progress.

5. Awareness of Risk Controls and Regulatory Requirements

· Understands and adheres to risk control measures.

· Knowledgeable about local and overseas market practices.

· Stays informed on relevant regulatory requirements to ensure compliance in all activities.

6. Ability to Participate in Ad-hoc Projects

· Flexible and adaptable to take on additional tasks as needed.

· Capable of contributing effectively to various projects, even those that arise unexpectedly.

· Brings value to project teams through relevant expertise and a collaborative approach.

Top 3 requirements that candidates must possess

1. Language proficiency in reading and communicating

2. Team player

3. Outgoing personality

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Conduct interviews with selected members of public
• Handle all enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Novena / Chinatown

Contract: Immediate - December 2025

Requirements:
• Singaporean

• Comfortable with field visits

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394