Job Description

Responsibilities:

Claims Service

• Work within local and regional on operating processe and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Claims Philosophy.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Use external resources in accordance with the guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Manage and handle claims to finality within designated Settlement Authority and Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
• Ensure that loss reserves are set and maintained in accordance with guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with guidelines.
• Good analytical skills with strong attention to detail, able to monitor workflow, quality and adjust procedures as necessary.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring.
• Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
• To meet or exceed the expectations/objectives set on the individual’s and the Team’s yearly goal setting.

Requirements:

• GCE “O” Level and Diploma / Professional certificates in the relevant discipline
• Preferably with at least 1-2 years of relevant experience in Home insurance claims
• Knowledge in Home Insurance and A&H claims handling.
• Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
• Excellent customer service.
• Ability to organize work effectively and methodically. Highly adaptable to change in a fast-paced environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

• Settlement and arrangement (T/T, Giro, Cheque issue)
• SAP Posting and bank clearing
• LC Documentations
• uploading of bank statements
• Reporting on month-end FX positions and month-end bank account reconciliation
• Input of daily loan transactions in SAP and prepare interest settlement workflow
• Maintain stable daily operation and supporting other units/ affiliates
• Other finance related administrative work

Job Requirement

1. Degree/Diploma in finance related field
2. Knowledge in SAP is a plus
3. Experience within Treasury functions and good understanding of cash management

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Summary

Perform account opening, KYC, periodic review and Enhanced CDD for on-boarding of PEP clients

Duties & Responsibilities:

• Performing enhanced due diligence and reviews of PEP clients including Periodic Review
• Advising on compliance and regulatory issues relating to KYC.
• Liaise with internal clients like AML Front Control/Front office/ operations/external auditors and internal auditors in relation to KYC matters.
• Prepare of periodic management reports
• Ability to identify KYC issues and ensure client meets regulatory and internal requirements before account opening
• Ability to perform KYC reviews and name hits review promptly
• Assessment of risk and daily BAU KYC related matters (i.e. unblocking of transactions)

Requirement:

• 8 years of relevant experience in a Private Bank
• Experience in the onboarding and account opening of PEP clients.
• Knowledge of the Singapore regulations, i.e. Banking Act, SFA, FAA.
• Initiative and able to work independently.
• Strong interpersonal skills and a good team player.
• Strong analytical and evaluative skills and attention to details.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

*We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
Working Location: Jurong East
Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee inbound and outbound logistics to ensure on-time deliveries.
• Prepare precise shipping documents while adhering to regulations and L/C guidelines.
• Promptly send shipping documents and notify importers.
• Investigate and address logistics-related claims efficiently.
• Keep SAP records up to date with high accuracy.
• Ensure the integrity of both digital and physical records.
• Produce detailed and timely logistics reports and documentation.

Requirements:

• Min 2 years of warehouse operations experience
• Proficient in Microsoft Officer
• Min O Level

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Location: Promenade

• Working hours: 09:00 to 17:45 (Monday to Friday)

Officer (Admin, coordination, 2-year contract)

Job Responsibilities:

• Manage the accounting documentations for the c-suite's Office but not limited to, handling payment processing, expense calculation, preparing payment disbursements via the accounting system and record keeping of payment/receipt transactions
• Provide administrative and logistics support such as arrangement of transportation, accommodation, restaurant or office meeting room booking etc. for the c-suite's internal and external business functions/events
• Management of department assets and office miscellaneous items for the c-suite's Office
• Provide support to maintain the administrative documentation system for the Regional Departments in C-suite's Office such as record keeping of confidential/important documents etc.
• Any other ad-hoc administrative tasks to be assigned

Job Requirements:

• Minimum Diploma in Business Administration or equivalent
• Minimum 1-2 years of working experience in administrative role
• Proficient in MS Office applications and accounting systems such as SAP and Acumatica
• Good command in English Language to handle company documents and proficiency in Japanese Language to report to Japan HQ will be an added advantage
• Positive attitude and willing to learn

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Officer (Admin, coordination, 2-year contract)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

The Job:

• Assist the manager in administering the research programmes
• Processing of scholarship renewals/QE/thesis submissions and amendments, monitoring of coursework requirements, GAP, seminars.
• Maintain and update database and systems
• Other duties as assigned

The Requirements:

• Min Degree Holder with min 1 year experience
• Proficient in MS Office
• Good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Jobs Description & Requirements:

• Diploma in Civil Engineering or equivalent from tertiary institutions subject to Authority’s Representative’s Approval;
• Resident Technical Officer /site supervisors must be accepted by BCA under the Building Control Act / Resident Technical Officer /site supervisors shall possess at least the National Construction Certificate of Supervision (NCCS) and possesses minimum 3 years relevant work experience.
• Registered as Resident Technical Officer with BCA/IES/ACES;
• Possess at least 5 years of site supervision experience, including experience in supervision of pipe jacking works, building works and architectural elements and finishing works.
• Shall be conversant with contract administration, statutory requirements for site supervisors, quality control procedures, and submission of progress reports.
• Must be willing to do overtime or shift work if requested
• Preferably Singapore citizen or SPR
• Contract duration: 12 months

Please include the following information in the resume

1. Reasons for leaving current and/or last employment

2. Last drawn and/or current salary in Singapore Dollar

3. Expected salary in Singapore Dollar

4. Date of availability and/or Notice Period

5. A current photograph

6. Latest RTO Cert

Security Officers

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Benefits:

• AWS
• VB
• Office hour, mon - fri
• Convenient location, near MRT

Industry: Trades in chemicals and petrochemicals

Location: Promenade (Near MRT Station)

Position: Senior Officer (Job ID: 19394)

Working hour: Mon - fri, 09:00～17:45

Job Description:

(a) Provide clerical support to marketing staff, including:
・Preparing Sales and Purchase Contracts.
・Handling a full set of import/export shipping documents (based on L/C requirements, Certificate of Origin, Customs/Insurance declarations).
・Creating monthly delivery/sales reports and issuing payment vouchers.

(b) Coordinate and correspond with suppliers, overseas offices, customers, and forwarding agents to ensure smooth and timely cargo delivery.

(c) Provide general administrative support to the marketing team and guests
・Arrange air ticket reservations,
・Book hotel accommodation.

(d) Other Ad hoc duties

Job Requirements:
・ At least 2years of working experience in preparing import/export shipping documents, letter of credit and Certificate of Origin
・ A basic understanding of logistics and global trade shipping arrangements is required.
・ Experience in logistics related operation is an advantage
・ Able to work independently as well as a team player
・ Proficient in MS Office (Word, Excel PowerPoint)

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your understanding and co-operation!

Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

• Letter Of Credit / LC Exp
• Import / Export Documentation Exp
• Trading MNC

Job Scope:

• Prepare import / export shipping document based on L/C, Certificate of Origin, Customs/Insurance declaration
• Monthly delivery / sales reporting
• Liaison and coordinate with suppliers, customers and forwarding agents to ensure smooth and timely cargo delivery
• Prepare Sales and Purchase contract
• Provide admin support to the department

Requirements:

• Possess a Degree / GCE O / N Levels
• Possess minimum 2 - 5 years' Shipping Documentation & Letter Of Credit / LC experience
• Good communications and interpersonal skills
• Proficiency in MS Office (Words, Excel & PowerPoint)

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Develop and implement effective recruitment strategies to attract qualified candidates
• Collaborate with hiring managers to identify staffing needs and job requirements
• Utilize various sourcing methods to attract candidates, including job boards, social media, networking events, and employee referrals
• Create and post job advertisements on appropriate platforms to reach a broad audience
• Review resumes and applications to shortlist candidates based on job requirements
• Conduct initial phone screenings to assess candidates’ qualifications, experience, and cultural fit
• Conduct interviews using structured techniques and competency-based questions
• Track and analyze recruitment metrics to measure the effectiveness of recruitment strategies
• Prepare regular reports on recruitment activities, including time-to-fill, cost-per-hire, and candidate quality

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong interpersonal skills and the ability to build relationships with candidates and hiring managers
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

• Process suppliers’ invoices, including checking to supporting documents, obtaining approvals and accounts coding.
• Process and verify staff claims
• Accrue expenses and unprocessed invoices
• Process invoices to customers & related companies
• Raise and post monthly journals
• Perform monthly accounts reconciliation
• Review creditors’ ageing and follow up with vendors on outstanding balances
• Perform cash projections
• Check and verify GST computation on incoming shipments and invoices
• Manage petty cash
• Prepare audit schedules and attend to audit queries
• Other accounting-related tasks and admin support

Requirements

• Min LCCI / ACCA / Diploma in accounting
• Min 2 years of AP experience

Mon to Fri office hours

Pharma industry

Up to $4K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Summary:

• Chinese Language Tuition Centre
• Location: Tampines
• Work Week: 5 days (off on Mondays & Tuesdays)
• Performance bonus
• Medical coverage
• Career Advancement

Key Responsibilities:

• Provide information and processing paperwork related to student enrollment and admissions
• In-charge of school fee collection and issue invoice
• Answer general inquiries from students or parents about the centre
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Slight experience in customer service required

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Develop and implement effective sourcing strategies to attract qualified candidates through various channels, including job boards, social media, professional networks, and employee referrals
• Conduct proactive talent searches to build a pipeline of potential candidates for current and future hiring needs
• Screen resumes and applications to identify qualified candidates
• Conduct initial phone screens and interviews to assess candidate qualifications, experience, and cultural fit
• Coordinate and schedule interviews with hiring managers and other stakeholders
• Provide recommendations and insights to hiring managers on candidate suitability
• Generate recruitment reports and metrics to track performance and inform decision-making
• Stay updated on industry trends, best practices, and regulatory requirements
• Provide training and support to hiring managers on effective recruitment and selection techniques

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of recruitment processes, techniques, and best practices
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Benefits:

• Basic Salary up to $5,000 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday (9am to 6pm) & Saturday (9am to 1pm) | Total 44 hours per week.
• Offers Grab Pool transportation services for employees,

Job Description:

This is a full role for an Safety Officer located in Seletar North Link. Our client dormitories services. You will take the responsibilities conducting site inspections and periodic safety audits to ensure compliance with Workplace Safety and Health (WSH) regulations, while proactively identifying and mitigating risks through thorough assessments and regular monitoring. Key responsibilities include organizing and delivering safety training sessions, such as toolbox meetings and emergency response drills, to ensure personnel are well-versed in safety protocols and the correct use of personal protective equipment (PPE). The Safety Officer will investigate accidents and near-misses, recommend preventive measures, and prepare detailed incident reports for management and authorities. Additionally, they will implement and enforce safety protocols, ensuring these are updated in line with regulatory and policy changes, and liaise with bodies like the Ministry of Manpower to maintain compliance. The role also involves developing emergency response plans, maintaining accurate safety documentation, and fostering clear communication between management and workers to cultivate a strong safety culture.

Qualifications:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Job Scope

1. Payroll Processing:
   • Oversee the calculation of wages, deductions, and withholdings, ensuring adherence to statutory requirements such as Central Provident Fund (CPF) contributions and Skills Development Levy (SDL).
   • Ensure Accurate and timely payment of salary which includes hourly / daily / monthly paid employees depending on the terms and conditions of employment.
   • Review payroll transactions, including adjustments, bonuses, and incentives, while ensuring compliance with employment contracts and relevant legislation.
   • Coordinate with Operations, HR and Finance departments to ensure proper documentation and authorisation of payroll changes in accordance with the Employment Act and other regulatory guidelines.
2. Compliance:
   • Stay updated on relevant Singaporean labour laws, tax regulations, and statutory requirements governing payroll processes.
   • Ensure compliance with CPF contributions, SDL, Income Tax Act, and other relevant regulations, maintaining accurate records and timely submissions.
   • Implement and maintain internal controls to safeguard payroll data and mitigate compliance risks, adhering to the Personal Data Protection Act (PDPA) guidelines.
   • Prepare and submit required payroll reports to government agencies such as the CPF Board and IRAS, (and/or equivalent for overseas) in a timely and accurate manner.
3. Systems Management:
   • Oversee the integration and implementation of payroll system module, ensuring data integrity, accuracy, and compliance with Singaporean regulatory requirements.
   • Collaborate with IT or external vendors to address system issues, implement upgrades, and enhance functionality as needed, ensuring compatibility with local regulations.
   • Conduct periodic audits of payroll data to identify and resolve discrepancies, adhering to auditing standards set forth by the Accounting and Corporate Regulatory Authority (ACRA).
4. Reporting and Analysis:
   • Generate and analyse payroll reports to ensure adequate checks, reviews, as well as to support decision-making and identify trends or areas for improvement, leveraging data analytics tools and software.
   • Prepare ad-hoc reports as requested by management or other stakeholders, providing insights into business and payroll-related matters for strategic planning purposes.
   • Collaborate with Finance and HR departments to reconcile payroll-related accounts and resolve discrepancies, ensuring accuracy in financial reporting.
   • Ensure timely billing of employee expenses to Clients when required

Job Requirement

• Min Diploma with. 1-2 years of payroll experiences

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Assists Club Manager to ensure smooth daily operations of the Jackpot Branch while maintaining a high standard of customer service. Have good knowledge of different jackpot machines/games and the ability to troubleshoot simple machine faults.

Roles and Responsibilities

Operations

• To enforce entry/exit check in compliance with regulations
• To ensure accuracy when recording forced handpay, big win, jackpot and taking down player’s particulars in the handpay form
• To attend to players’ needs, enquiry and provide excellent customer service
• To alert the duty Jackpot Executive or Branch OIC immediately of failures, impending failure to all hardware and software pertinent to the smooth operations of the Branch
• To ensure that all machine keys and safe keys are in safe custody
• To attend to machines faults and perform simple repairs
• To educate players on slot machine functions and explain game features
• To handle any unclaimed bills found on the gaming floor or inside the machine
• To witness ram clear, machine configuration, testing, seal and break seal of slot machine after technician has repaired in accordance to SOPs, and filling up the necessary forms for submission to finance
• To oversee collection weekly
• To maintain cleanliness of jackpot floor area and perform regular sanitization
• To assist problem gamblers and provide assistance e.g. self-exclusion form as requested by members before implementing the ban
• Record for any job done in the machine status log book when opening of machine door is required

Cashiering Duties

• Opening and closing of shift
• Ticket redemption and payment
• To monitor and be responsible for cash float

Management Duties

• To help gather and provide ground feedback to Manager
• To guide and impart necessary skills and knowledge to new colleagues.
• To provide useful feedback for the improvement of Branch operations.
• To perform all tasks as assigned by the Manager

Requirements

• Minimum secondary education
• Minimum 2 years of experience in a supervisory position
• Good communication and interpersonal skills
• Good customer service skill
• Computer literature
• Able to perform shifts work including weekends & public holidays

Role & Responsibilities

- Handle Accounts Payables and Accounts receivables function.

- Maintain accuracy of inputting accounts details into accounting system.

- Handle customer enquiries.

- Maintain proper filing and records.

- Assist in monthly closing and reconciliation.

- Perform other admin and accounting duties as assigned.

- Provide ad hoc support to operations accounts team.

Qualification and criteria

- Preferably with a Diploma in Accounting field with at least 2 years of accounting experience.

- Any experience with Microsoft Business Central will be advantageous.

- Able to work independently, well organized, meticulous, positive attitude and a team player.

- Strong sense of integrity and accountability.

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Cathay United Bank Company, Limited is a wholly owned subsidiary of Taiwan’s largest financial group Cathay Financial Holdings. The Bank’s Singapore Branch is currently looking for a Head of Cross Border Banking to join the Corporate banking team.

Responsibilities

• Manage and grow a portfolio of Taiwanese and Foreign Corporate client who having registered address in Singapore
• Consult on building strategy of Local Corporate Business
• Develop and execute agreed strategy of Local Corporate of area in charge
• Expand the business with new eligible Local Corporate names who are fit within agreed strategy and area in charge
• Maintain, enhance relationship with existing customer to maximize banks return/ profitability
• Execute and act as primary point of control and monitoring for credit/ post-loan management
• Implement others duty being assigned.

Requirements

• Minimum bachelor’s degree in Business Administration/Accountancy or any business relevant discipline
• Minimum 3-5 years’ relevant experience within Corporate Banking space.
• In depth knowledge of Cross-border business, product /segment management, project and portfolio management financial / accounting / credit analysis
• Sound knowledge of the bank’s products and services
• Occasional business travel may be required
• Excellent interpersonal and communication skills
• Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties and cross border clients

- 1-2 years full time outsource contract (renewable)

- Up to $2300 + PB

- Mon to Fri + Alternate Saturday

- AMK

Job Responsibilities:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Period:

• 1 - 2 years full time outsource contract (renewable based on performance and headcount needs)

Location:

• Ang Mo Kio

​Working hours:

• Mon to Fri: 8.30am- 6pm (Alternate Sat: 8.30am-12.30pm) OR Mon to Fri: 8.30am-5.30pm (Alternate Sat: 8.30am-12.30pm)

Salary:

• Up to $2,300 + Performance Bonus

Job Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

​

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Duration: 1 year

Location: Novena

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Ensure timeliness, accuracy and completeness of period-end FA reports (e.g. Fixed Asset Stock-take report, Development Project-in-Progress (DPIP) report, and the Consolidated Fixed Asset Schedule) for management and statutory reporting and audit reviews. This includes reviewing of the asset count, performing FA reconciliation and investigating discrepancies (i.e. add, retire or rectify erroneous transactions reported by users via service requests or identified when reviewing expenditure)
• Review development expenditure to assess correct treatment of expenditures for asset capitalisation, before capitalising the assets.
• Maintain standards of excellence for FA processes by facilitating the learning of HTDs through conducting trainings, providing guidance on FA matters (i.e. ensure FA related SOPs are adhered to) and implementing process changes to strengthen governance and control.
• Participate in automation initiatives and process improvement projects (e.g. use of tools such as RPA bots or data analytics dashboards) to enhance work efficiency

Requirements:

• Degree in Accounting
• Prior experience in Audit will be an advantage
• Prior experience in using SAP will be an advantage

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin