Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Summary:

As the Chief Business Officer, you will be pivotal in defining and executing Aktivolabs’ strategic vision for growth and market leadership. This role entails leading the business functions, including enterprise sales, partnerships, and marketing, to drive impactful revenue streams, customer acquisition, and market expansion. You will work closely with the CEO and other senior leaders to translate corporate objectives into actionable business strategies, ensuring sustainable profitability and competitive market presence.

Key Responsibilities:

Strategic Business Development:

• Design and implement comprehensive business strategies that align with Aktivolabs' growth ambitions, profitability targets, and market penetration goals.
• Conduct competitive analysis and market research to identify and capitalize on new business opportunities, particularly within high-value deals with enterprise clients.
• Establish scalable processes and frameworks that support rapid yet sustainable business expansion, both regionally and globally.

Enterprise Sales Leadership:

• Drive enterprise sales initiatives by defining and executing go-to-market strategies to secure high-value contracts with key clients.
• Identify and pursue strategic sales opportunities, crafting tailored value propositions for enterprise clients.
• Lead negotiations for high-stakes contracts, ensuring favorable terms for the company while fostering long-term client partnerships.

Market Expansion and Strategic Partnerships:

• Build and maintain relationships with industry leaders, key stakeholders, and potential business partners to amplify Aktivolabs’ influence and market reach.
• Develop partnerships that enhance product offerings, expand market channels, and create mutually beneficial alliances.
• Act as a brand ambassador, representing Aktivolabs at significant industry events, conferences, and public engagements to promote brand recognition.

Cross-functional Collaboration and Alignment

• Collaborate with the CEO and executive team to synchronize sales strategies with overall business goals, supporting organizational alignment and cohesion.
• Provide strategic input into product development, ensuring market relevance and alignment with evolving customer needs.
• Engage with stakeholders across departments to refine processes and ensure synergy in initiatives across sales, marketing, and business development.

Departmental Leadership and Oversight

• Oversee the marketing, sales, and business development teams, empowering them to develop and implement innovative, results-driven strategies.
• Set and monitor departmental KPIs, continuously improving performance and ensuring alignment with corporate objectives.
• Establish a performance-driven culture, encouraging accountability, collaboration, and ethical business practices within the team.

Customer Relationship Management

• Serve as a trusted advisor to high-value clients, understanding their unique needs and challenges to offer customized solutions.
• Strategically manage key accounts, overseeing the delivery of solutions that maximize client satisfaction and retention.
• Utilize data-driven insights to anticipate client needs, adapt strategies, and enhance relationship management approaches.

Data-driven Strategy and Market Adaptation

• Leverage data analytics and market insights to make informed decisions that drive competitive advantage.
• Monitor and adapt to market changes, adjusting business strategies to align with evolving industry trends and customer demands.
• Identify potential business risks and proactively implement mitigation strategies.

Requirements:

• At least 7 year of proven track record in enterprise sales, strategic partnerships, and market expansion within the technology or healthcare industry.
• Exceptional negotiation skills, with experience handling high-value contracts and complex client accounts.
• Strong leadership capabilities with experience managing cross-functional teams and working at an executive level.
• Demonstrated ability to leverage data insights in strategic planning and adapt strategies to market shifts.
• Exceptional interpersonal, communication, and presentation skills, with the ability to influence and engage diverse audiences.

Impact and Opportunities:

The Chief Business Officer will play a central role in establishing Aktivolabs as a market leader, driving strategic partnerships, and ensuring sustainable business growth. This role offers the unique opportunity to lead high-impact initiatives, foster innovation, and contribute to the company’s mission of transforming health outcomes through technology.

Application Process:

Candidates should submit a CV and a cover letter detailing their experiences and qualifications for the role. Applications are reviewed on a rolling basis.

We offer competitive compensation, a dynamic work environment, and opportunities for professional development.

5 work days/week

Job Description

• Responsible for the full set of accounts of multiple clients and other matters relating to the respective set of accounts.
• Ensure accounts are closed on time and according to the agreed date for submission to clients for the monthly meeting.
• Ensure accounting records and treatment comply with SOP and Accounting Standards.
• General billing to be sent to sub-proprietors and relevant parties within the stipulated timeline.
• Timely update of receipts to send monthly statements and reminders to sub-proprietor within deadlines.

Job Requirements/Attributes

• Candidate must possess at least a Diploma, Advanced/ Higher/ Graduate Diploma in Accountancy or equivalent.
• At least 3-5 years of working experience in the related field is required for this position.
• Able to multi-task and work under pressure with sometimes tight reporting timelines.
• Proficient in MS Office, especially Excel and other related IT programs.
• Willingness to learn with a pleasant disposition.
• A team player who is meticulous, self-motivated, and independent with a strong sense of responsibility.

To apply, click on the link,

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50

*Due to the volume of applications, only shortlisted candidate will be notified. Thank you for your understanding and application.

Project Management Officer (PMO) - 1 Year Contract - Singapore

Our client, a global leader known for delivering innovative solutions that drive business growth is currently looking for a PMO, The PMO Specialist will provide essential support in budget management, vendor coordination, reporting, and project governance to ensure successful project delivery and alignment with organizational goals.

Responsibilities:

1. Budget and Expense Management:

• Monitor, track, and report monthly budget utilization; validate and reconcile planned versus actual expenses, and address discrepancies or over-spending.
• Proactively manage budget-related risks and financial adjustments, ensuring alignment with project goals.

2. Vendor and Contract Coordination:

• Support contract and invoice management processes, including risk assessments, legal clearance, and timesheet review.

3. Project Reporting and Meeting Support:

• Organize regular project status and Steering Committee meetings, coordinate with stakeholders, draft reports, and track action items to completion.

4. Project and Resource Coordination:

• Maintain project RAIDS register, stakeholder matrix, and support new project setup.
• Oversee resource demand forecasting, requisition, onboarding, and leave tracking.

Requirements:

• Bachelor’s degree in Business, Finance, Project Management, or related field.
• 3+ years in a PMO or project support role, ideally within Finance domain.
• Strong organizational, analytical, and communication skills; proficiency in Excel and project management tools (e.g., JIRA, MS Project).
• Project Management certification (PMP, CAPM) is preferred.

EA License Number: 16S8131

Recruiter License Number: R22105628

• Ensure the plant complies with relevant Workplace Safety and Health (WSH) regulations, guidelines and codes of practice
• Conduct thorough risk assessments to identify potential hazards on site
• Maintain all safety records, including inspection logs, safety training records, incident reports and risk assessments
• Forklift training program and periodical training update for forklift drivers
• Lead HSE committee
• Prepare and submit detailed incident reports to management and relevant authorities in accordance with regulatory requirements
• Organize and conduct fire emergency response drills twice per year

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Descriptions:

• Answer incoming calls promptly and professionally
• Provide accurate information and assistance to callers
• Transfer calls to appropriate departments or individuals when necessary
• Resolving customer complaints and issues in a timely and efficient manner
• Maintain a positive and helpful attitude while interacting with callers
• Document call information accurately and timely in the system
• Any other ad hoc duties as assigned

Requirements:

• Bachelor’s degree in Business or related field
• Strong communication and interpersonal skills
• Basic knowledge of hospitality/restaurant operations
• Ability to work well under pressure and in a fast-paced environment
• Basic computer skills for data entry and handling customer inquiries
• Excellent customer service skills with a positive attitude

• Assist Project Manager on Earth Control Measures (ECM) plan
• To inspect and examine the workplace to ensure environmental compliance
• Identify and discuss environmental health irregularities with superior and recommend measures to rectify such irregularities
• Liaise with authorities and clients on matters pertaining to environmental complaints and related issues
• Ensure that good housekeeping methods are always practiced at site
• Must possess a Certificate of Competency in Earth Control Measures
• Must be registered ECO
• At least 5 years of working experience in Building & Construction in HDB (BTO) project

Highlights

• AWS + Performance bonus
• 5 days work week, Mondays to Fridays (9am-6pm)
• East, Singapore

Responsibilities

• General Ledger Management: Maintain and update the general ledger with accurate and timely entries.
• Accounts Payable and Receivable: Process and manage accounts payable and receivable, ensuring timely payments and collections. Reconcile vendor statements and resolve any discrepancies promptly.
• Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements.
• Fixed Asset Management: Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation. Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Fixed Asset Management: Ensure compliance with relevant accounting standards and company policies for fixed asset management.
• Bank Reconciliations: Perform monthly bank reconciliations and investigate and resolve any discrepancies.
• Tax and Compliance: Support the preparation and submission of tax returns and statutory filings.
• Audit Support: Assist in internal and external audits by providing necessary documentation and explanations.
• Cash Flow Management: Monitor and manage cash flow to ensure the company can meet its financial obligations. Prepare cash flow forecasts to support financial planning.
• Follow-Up and Communication: Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.

Requirements

• Minimum Diploma in Accountancy or equivalent.
• Min 2 years of related working experience for junior role and 5 years for the senior position, preferably in the airfreight and logistics industry.
• Well versed in Microsoft Office applications (Word & Excel).

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description:

- Handle full set of accounts, including Accounts Payable (AP), General Ledger (GL), and inventory.

- Assist in processing invoices, payments and receipts in a timely and accurate manner.

- Monthly bank reconciliations and general ledger adjustments

- Maintain accurate financial documentation and book-keeping.

- Prepare supporting documents for audits and GST returns.

- Assist with administering payroll, monthly CPF submission and maintaining employee records.

- Administer staff Leave and MC applications.

- Maintain and track office equipment inventory and renewal of subscriptions.

- Liaising with vendors on payment and delivery matters.

- Provide administrative support to the management team as needed.

Job Requirements:

- Minimum Diploma in Accounting, Finance, Business Administration or equivalent certificates.

- Experience in using accounting software

- Strong understanding of basic accounting principles and practices.

- Proficient in Microsoft Office Suite, particularly Excel.

- Excellent attention to detail and organisational skills.

- Ability to work independently and as part of a team.

- Values honesty, integrity and confidentiality.

- At least 3 years of working experience is preferred.

Responsibilities:

- Uphold a high standard of hygiene and cleanliness throughout the customer premises.

- Manage the execution and performance of junior staff, delivering adequate training and guidance to meet contractual standards.

- Conduct daily inspections to monitor and evaluate the work of the staff, taking immediate corrective measures to improve any substandard performance.

- Perform cleaning duties in assigned areas and fill in for staff when required (e.g., during staff leave, medical leave, or absences).

- Ensure compliance with cleanliness and hygiene standards, as well as Health & Safety Environmental procedures and practices. Promptly report any accidents or incidents to your superior.

- Handle and inspect cleaning equipment such as blowers, vacuum cleaners, and general household cleaning tools regularly, and promptly report any malfunctioning machines to your superior.

- Undertake any other duties or projects assigned by your superior.

Key Cleaning Duties:

- Perform floor mopping.

- Vacuum carpets.

- Wipe office furniture.

- Clean desks and phones.

- Wipe windows and glass partitions.

- Ensure cleanliness of all telephone sets and workstations.

- Dispose of office litter bins on a daily basis.

- Dispose of rubbish bins in the pantry areas on a daily basis.

- Thoroughly clean and stock both female and male toilets with necessary toiletries, such as paper rolls and soap solutions.

- Maintain the cleanliness of the pantry, including managing detergent supplies and disposing of rubbish and sanitary items appropriately.

Job Highlights

• 13th Month Salary (AWS)
• Yearly Performance Bonus
• Hybrid Working Arrangement

Job Description

Human Resource Executive

We are a growing facility management company in Singapore looking to hire a Human Resource Executive. As we grow, we are glad to nurture our team and provide career advancement. Do join us as we offer a great environment for personal development and constructive feedback and support within the team. As a Human Resource Executive, you will be working closely with other departments to ensure stable support within the organization.

Responsibilities

• Maintain employees’ information, leave records, compensation, health, and medical insurance.
• Updating employees' leave entitlement and details from time to time.
• Generate payroll twice a month for employees using payroll software based on the attendance sheets.
• Responsible for the arrangement of recruitment of employees, handling on-boarding and off-boarding of workers, including interviewing, signing of the contract, and updating of hiring ads.
• Attend to inquiries from employees and resolve MOM/employee-related issues to ensure smooth support from HR.
• Prepare and submit statutory documents such as IRAS, employment-related claims/ submissions of grant application/ license renewal, and tasks assigned.
• Maintain and update the latest HR policies and procedures. Keep up to date on MOM guidelines, webinars from the industry, etc.
• Consistently review, suggest, and update HR policies/ processes/ structures to ensure improvisation of the company HR department together with help of other departments.

Requirements

• Candidates must possess at least a Degree in any field.
• A minimum of 1 year of HR working experience is needed
• Good interpersonal skills.
• Able to speak Mandarin to liaise with Mandarin-speaking workers.
• Full-Time position. The ability to start immediately is preferred.
• Working Hour(s) in Office: 9 am – 6 pm, Monday to Friday
• Contactable out of working hours for urgent matters on rare occasions.

Benefits

• 13th-month salary (AWS)
• Yearly performance bonus
• 15 days annual leave
• Medical entitlement

Responsibilities:

• Monitor of delivery of orders and ensure timely delivery; liaise with operations and suppliers on products delivery issues, quality issue (defects) and take corrective actions (replacement etc) to rectify issues, in accordance to the company’s standards and procedures.
• Sorting of invoices and relevant documents
• Liaise with operations and suppliers to ensure proper procurement procedures are carried out so that invoices are processed timely
• To perform timely verification and processing of Invoices in the ordering system; check and verify pricing as per agreement with supplier
• Process requisition from outlets and arrange for delivery and maintain inventory list; monitor stock level
• Tabulate data and generate timely procurement and price evaluation reports to Management for review
• Maintain updated records on suppliers pricing, terms and contact correspondence
• Maintain proper filing an documentation of Purchase Orders, Invoices, Contracts and Agreements
• Other administrative and ad-hoc duties relating to purchasing functions

Temp, $15 per hour; perm 3 K

Location at NUS, Kent Ridge

Mon to Friday

9 a.m to 6 p.m

Min Degree

Duties

• Work with Research Fellow/s in the conducting of clinical research projects

• Processing and molecular analysis of patient blood and tissue samples

• Perform lab-based molecular work according to strict methodologies

• Optimizing and troubleshooting new experimental protocols

• Keep meticulous records of experimental work

• Coordinate laboratory operational activities through managing laboratory and sample inventories, establishing laboratory procedures and organization of laboratory consumables

• Work with Laboratory Safety Lead to ensure laboratory safety and maintain safety documentation and procedures

• Assist Research Manager in grant reports and organizing scientific meetings

Skills

• Meticulous and attention to detail

• Proactive and able to work independently in a corporate as well as laboratory setting

• Work collaboratively with other research groups

• Critical thinking and systematic problem-solving skills

• Experience in laboratory research and molecular biology techniques will be advantageous.

• Well-organized and able to clearly summarize and present information and data obtained.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Responsibilities:

• Proactively source candidates through job boards, social media, networking, and employee referrals to build a pipeline of qualified candidates.
• Review resumes, conduct initial interviews, and assess candidates to ensure they align with job requirements and company values.
• Schedule and organize interviews with hiring managers, providing necessary background on candidates and ensuring smooth interview logistics.
• Maintain a positive candidate experience through timely communication and updates throughout the hiring process.
• Partner with department heads to understand their hiring needs and create effective recruitment strategies.
• Extend job offers and assist candidates through the onboarding process.

Requirements:

• No experience required - Training and industry certification will be provided
• Excellent communication and interpersonal skills
• Ability to assess candidate skills and fit accurately
• Strong organizational and time-management skills

We are a fast growing organization and we are looking for appointment setting officers to help to fix appointments. If you are looking for a part-time job where you can learn a lot, you can contact us.

- 3 or 4 hours a day

- Flexible timing

- basic pay plus incentives

- Can work from home

- Training and mentorship will be provided

You will help to fix appointments and we will provide great support for you to excel in this role.

Duties and Responsibilities:

• Execute and complete scheduled operations and maintenance (O&M) tasks, along with ad-hoc maintenance activities, within set timelines and with the highest quality standards.
• Conduct routine inspections and checks of each equipment and process unit, accurately filling out and submitting checklists to the supervisor without delay.
• Perform scheduled preventive and predictive maintenance tasks, submitting maintenance records and checklists promptly to the supervisor.
• Address equipment breakdowns with corrective maintenance, ensuring all checklists and records are submitted to the supervisor.
• Report any equipment abnormalities or failures to the supervisor and assist in implementing rectification plans.
• Support operations activities as needed.
• Perform initial troubleshooting for equipment issues and report findings to the supervisor; assist in more advanced troubleshooting when required.
• Supervise maintenance contractors to ensure work is completed to standard.
• Promptly alert the supervisor to any unusual occurrences or potential damages.
• Maintain a safe and clean working environment by adhering to Environmental Health and Safety (EHS) procedures, rules, and regulations.
• Manage equipment, parts, and supplies inventories by monitoring stock levels and anticipating the need for spare parts.
• Undertake other tasks as assigned by the supervisor.
• Required Skills/Abilities:
• Be able to conduct conditional assessments for existing systems.
• Estimate labour for complex mechanical system installation.
• Develop expertise in equipment as assigned.
• Must possess leadership abilities and good client maintenance skills.

 Education and Experience:

• Diploma in engineering or Higher Nitec (mechanical, electrical, or industrial)
• Minimum of 3 years’ exp erience in facilities engineering or similar
• Knowledge of fire alarm systems.
• Understanding of building regulations and health and safety.
• Excellent communication skills, including the ability to work well with non-engineering colleagues.
• Problem-solving skills and the ability to troubleshoot on the spot.
• Must be physically able to climb ladders.
• Must be willing to travel to Changi T4

Description

1. Advice on the measures to be taken in the interest of workplace safety and health

2. Conduct daily inspection of project work and activities

3. Lead and assist in investigating any near miss, incident or accident, dangerous occurrence that occurs

4. Develop documentation for the Project – Risk assessment, safe work procedures

5. Conduct internal safety related training

6. Manage and lead a team of WSH Co-Ordinators

7. Prepare safety reports and statutory reports in the required formats

8. Organize safety promotion and health campaigns, training courses

9. Ensure all safety matters are compiled with statutory, contractual and management systems requirements

10. Liaise with the government authorities

Requirements :

1. Registered Workplace Safety & Health Officer

2. Minimum 3 years of LTA experience is a must

You can work from home.

Flexible timings.

Job Description:

Responsibilities

Sales proposals

Client relations

Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Allowance $3000 + Bonus comms

High earning potentials

Good career prospect

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees' holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees' security and safety procedures

Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of clients'/trainee's daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

The Services required are set out as follows:

· Counter Service to manage stakeholders’ needs

o Front desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school’s guidelines such as issuing graduation certificates and other documents.

o Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.

o Handle incoming calls professionally and ensure they are answered within 3 rings.

o Issue stationery and loan items and provide guidance to users on the appropriate forms to use.

o Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.

o Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.

o Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.

· Students’ Support

o Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.

o Handle the latecomers by updating the latecoming details at the google form, issuing latecomer’s slip, daily updating of students’ attendance and notifying OM on students issued with Corrective Work Order.

o Manage parents’ appointments for key personnel during Parents-Teachers Meetings.

o Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.

· Other Administrative Support

o Provide administrative support for fund raising events.

o Maintain the orderliness and cleanliness of reception counter.

o Handle adhoc duties and projects assigned by the School.

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.