• Welcome guests warmly, ensuring a positive experience.
• Efficiently manage phone calls and inquiries professionally.
• Organize and maintain front desk operations seamlessly.
• Solve customer issues with empathy and promptness.
• Foster a friendly atmosphere for optimal guest satisfaction.

Requirements:

• Minimum 2 years of customer service experience.
• Customer-service oriented.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Accounting Officer Responsibilities:

• Maintaining and reviewing financial records.
• Ensuring compliance with accounting and tax laws.
• Preparing budgets regularly.
• Monitoring expenditure and profits and providing reports.
• Evaluating internal management systems, procedures, and risks in order to provide recommendations.
• Managing business accounts and preparing financial statements.

Accounting Officer Requirements:

• A degree in accounting or similar.
• Previous working experience as an Accounting Officer.
• Knowledge and competency in accounting principles.
• Proficiency in management systems.
• Administration skills.
• Sound interpersonal skills.
• Proficiency in MS Excel and SAP.

Job Description

• Assist customers with orders and remain updated on current menu choices
• Accepting and informing the relevant staff about allergies, feedbacks, dietary preferences as well as food and beverage requests
• Serve guests to the restaurant’s standards and maintain comfortable dining environment
• Mixing and pouring beverages, as needed
• Receiving and confirming walk-in, telephonic, and online reservations
• Transporting food orders from the kitchen to each pertinent table
• Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request
• Responsible for the precision of food & beverage dishes, delivering complete orders to the correct table or take-out counter promptly and accurately

We regret that only shortlisted candidates will be notified.

Adeline Tan

EA Licence Number: 23C1668

Registration Number: R23115708

Ezline Pte Ltd

The Accounts Officer will be responsible in collections of all daily cash taking, the supply of small change to the hotel cashiers, making daily bank deposits, preparation of the General cashier cash report and a statement of his/her own fund and preparation of cashiers fund acknowledgment receipt.

• In charge of daily balancing of credit card charges for hotel and outlets (F&B and Non-F&B).
• Reconcile F&B, Banquet and C&E checks against POS report.
• Ensure credit card accounts are processed and updated on time. Reconciliation must be done on a daily basis and follow up any discrepancy immediately in order to clear by the end of the month.
• Reconcile card payment/settlement from banks/card acquirers and prepare credit card reconciliation report at the end of month.
• Ensure the credit card processes and documents comply with PCI standard.
• Ensure daily cash taking and postings are correct
• Reconcile cash taking daily
• Prepare petty cash and casual labor collection
• Perform check and count on Launderette room coin changing machine
• Perform surprise cash count once a month
• Liaise with bank to solve any credit card dispute/chargeback
• Assist with Food & Beverage stock taking at the end of month
• Any other duties as assigned

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Position Overview

We are seeking an experienced Compliance Officer to oversee and ensure adherence to regulatory requirements, policies, and procedures in accordance with MAS guidelines. The ideal candidate will have a strong understanding of futures trading, and leverage FX, along with a keen eye for detail and a proactive approach to compliance matters.

Key Responsibilities

• Regulatory Compliance: Ensure full compliance with MAS regulations, rules, and guidelines pertaining to capital markets products.

• Policy Implementation: Develop, review, and implement compliance policies, procedures, and controls to mitigate risks and ensure adherence to regulatory standards.

• Monitoring and Reporting: Conduct regular monitoring, surveillance, and audits to identify and address any compliance issues or potential risks.

• Training and Education: Provide compliance training to staff members on relevant regulatory requirements and updates.

• Internal Advisory: Serve as a key point of contact for internal queries related to compliance matters, offering guidance and support to various departments.

• External Communication: Interface with regulatory authorities and external auditors as necessary, ensuring timely and accurate responses to inquiries and reporting requirements.

• Risk Assessment: Conduct risk assessments and assist in the development of risk management strategies to maintain a robust compliance framework.

• Stay Updated: Keep abreast of regulatory changes, industry trends, and best practices to ensure the firm's compliance practices remain up-to-date and effective.

Qualifications and Skills:

• Bachelor’s degree in Finance, Law, Business Administration, or related field. Advanced degrees or certifications (e.g., CAMS, ICA Diploma in Compliance, etc.) is a plus.

• Minimum of 5-8 years of experience in compliance within the financial services industry, specifically in MAS-regulated entities dealing with futures and leverage FX.

• Comprehensive knowledge of MAS regulations, guidelines, and best practices related to capital markets, futures, and leverage FX.

• Strong analytical skills and attention to detail with the ability to interpret and apply regulatory requirements effectively.

• Excellent communication and interpersonal skills to interact with various stakeholders, both internally and externally.

• Proven ability to work independently, prioritize tasks, and handle multiple projects simultaneously.

• Ethical conduct and integrity, maintaining confidentiality and professionalism in all matters.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Receptionist | Customer Support | Filing | Front Desk | Ubi

• Salary: Up to $2,500 + OT
• Working days: 5.25 days per week (Alt Sat: Sunday Off)
• Working Hours: 7.45 – 5.15pm (Mon - Fri) | 7.45am – 11.45am (Alternate Saturday)
• Ubi

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarize and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General ad-hoc admin duties that may be assigned from time to time.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description
1. Liaise with Branch’s front-office and back-office departments in processing of credit and trade transactions.

2. Responsible for credit and trade transactions' limit set-up in the banking system and limit adjustments

3. Evaluate corporate credit risk relating to credit terms and conditions prior to drawdown of facilities, to ensure full compliance and adherence prior to sign-off

4. Monitor and ensure the applicable credit terms and conditions, repayment capability, conducts of account, securities and guarantees are under control.

5. Close monitoring of the related risks and other material developments for the credit risk assets, and to timely propose applicable risk solutions in accordance to Credit Risk Management framework and other related risk requirements.

6. Timely completing all risk management reports (including but not limited to Credit Asset Risk Limit Report, RWA, Commitment and Unused Limit Report, Branch’s Asset Analysis Report etc) and other reporting assignments.

7. Implementing the branch and Head Office’s designated risk related policies and instructions.

8. Other adhoc assignments assigned by department manager.

Job Requirement

- Degree in Banking/Finance or equivalent

- Minimum 8 year of credit risk management experience

- Good knowledge in finance, commercial laws, industries, political , economic environments in the global financial markets

- Knowledge of credit documentation processes/procedures

- Able to work under pressure/tight deadlines.

Job Responsibilities:

• Answering incoming queries in a professional and timely manner while providing accurate and detailed information to customers regarding products and services.
• Resolving customer issues, complaints, or concerns with empathy and effective problem-solving skills.
• Documenting customer interactions thoroughly and maintaining accurate records in the database.
• Adhere to company policies and procedures, all while upholding a positive and customer-centric attitude.
• Entail performing ad hoc duties as assigned by the Supervisor.

Requirements:

• Minimum of 2 years of experience in a contact center or similar environment.
• Excellent interpersonal, communication, and customer service skills.
• Able to work independently in a fast-paced environment while also contributing as a cohesive team member.
• Attributes such as being self-directed, capable of multitasking, self-motivated, and able to work under pressure are highly valued.
• Demonstrate the initiative to respond to customer needs with a commitment toward service excellence.
• Proficiency in MS Office applications is also required.

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client is looking for a senior IT Service Desk Manager with experience leading bank IT operations and ServiceNow to join their team.

Job Responsibilities:

• Leads the Asia Systems organization's regional IT Operations team, reporting directly to the Head of Systems Service & Operations.
• Experience in leading an IT Operations or a similar IT management role with experience on IT ServiceNow, AI Chatbot or virtual assistance for self-service, IT contact Centre solution.
• Manages resources for both project-based and Business as Usual (BAU) deliveries.
• Directs activities related to IT Operations, overseeing 24-hour monitoring, Service Desk, Help Desk, and support functions.
• Manages 24-hour IT support, emphasizing secure and scalable infrastructure.
• Oversees day-to-day platform support and regularly reviews metrics for improvement.
• Drives automation and efficiency, aligns IT services with business needs, and coordinates training to keep the team current with technologies.
• Reports to the Head of Systems Service & Operations and actively participates in project management and strategic planning.

Job Requirements:

• Possess a minimum of 12 years of comprehensive experience in IT project management, IT service desk/call center operations, IT operations, Data Center operations, and Bank's IT infrastructure.
• Demonstrated leadership in IT Operations or a similar managerial role, including expertise with IT ServiceNow, AI Chatbot, or virtual assistance for self-service, and IT contact center solutions.
• Proven experience in bank IT operations with a strong focus on customer/user satisfaction, enabling personalized customer experiences.
• Exhibit strong analytical skills and critical thinking, with an innovative approach to exploring alternative solutions for optimizing systems.
• Excel in deep dive analysis, problem-solving, Root Cause Analysis (RCA), and systemic thinking to identify the root causes of issues.
• Hold a minimum B.S. degree in Computer Science, Finance, Business, MIS, or a related field.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position. please send your CV to Janani at [email protected] (EA Registration number: R22108312).

Dr Zhang Dan Group: Assistant Research Officer

We are looking for a highly motivated candidate to research on understanding the nature and functions of endomembrane contacts using yeasts Schizosaccharomyces pombe and Candida albicans as model systems. The successful candidate will support in maintaining lab infrastructure and research studies.

Requirements:

• BSc (Hons) or MSc in Biological Sciences or related fields
• Prior experience with protein purification or lipid biology
• Highly motivated and able to work independently
• Passion for science and willingness to pursue graduate study is preferred

Salary and benefits are commensurable to educational qualifications and working experience of the candidates. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals should send their applications (including a cover letter, curriculum vitae, and three referees’ contacts/ reference letters) to:

Dr ZHANG Dan

Principal Investigator

Temasek Life Sciences Laboratory Limited

Email: [email protected]

(Please note that only shortlisted candidates will be notified)

Job scope:

The ideal candidate will play a crucial role in supporting project billing, payments receivables and administration. A strong grasp of the XERO Accounting system is essential.

• Oversee project billing processes and ensure accurate invoicing
• Handle accounts payable functions, including timely payment processing
• Updating of accounts receivables and maintaining up to date status.
• Maintain accurate financial records and documentation
• Collaborate with cross-functional teams to gather necessary project information
• Utilize the XERO Accounting system proficiently for effective financial management
• Assist in financial reporting and analysis as needed
• Stay updated on industry trends and accounting best practices

Requirements:

• Bachelor's Degree in Accounting, Finance, or related field
• Proven experience as an Accounts Executive or similar role
• Strong understanding of project billing and accounts payable processes
• Proficiency in using the XERO Accounting system is a must

Accountabilities and Scope:

• Provide day to day management of QHSE related matters within CWT SBA plant
• Provide expert QHSE strategy and advice to the management
• Advice management on QHSE work agenda priorities
• Conduct site safety audit inspection, monitor and ensure follow up with validation and verification.
• Evaluate current QHSE related policies and procedures and provide recommendations for improvement
• Identify foreseeable risks and hazards in the worksite and in relation to the work activities and work sequence and assess suitability of risk control measures.
• Review contractors’ method statement, risk assessment and safe work procedure and recommend and implement practicable measures and safe work procedures
• Monitor and provide guidance ensuring compliance on Quality, Health, Safety and Environment
• Contractor management
• Identifying employee critical skills necessary to meet competency standards
• Implement and provide QHSE internal training, coaching to employees as required
• Provide support for QHSE program initiatives
• Provide primary support in accident / incident investigations
• Report to management / customer on QHSE performance
• Conduct internal QHSE audits as required
• Review internal QHSE programs
• Review, update and provide support for implementation of on-site Safety Management System
• Provide support for implementation and maintaining of onsite IMS 9001, 14001, 45000

Qualifications and experience:

• With a minimum of 5 years’ experience in process plant / warehouse – logistic industries
• Experience in customer oriented in day-to-day operation
• Preferably Diploma in Health and Safety (Level C) or equivalent related discipline
• MOM registered Safety Officer
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment).
• Familiar with Permit-to-Work System
• Familiar with Working-at-Height
• Familiar with inspection of fall arrest system
• IMS Internal Auditor preferred
• Lead Incident investigations
• Possess effective written, oral and presentation skills
• Computer based skills

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

• Handling of incoming and outgoing shipments document & couriers,
• Arrange shipping documentation & custom declaration/clearance
• Liaise and coordinate to update customer, suppliers and freight forwarders on the delivery schedule
• Update data into ERP System
• Support day to day logistics operational tasks such as inward/outward shipments
• Arrange operation matters (transport/fumigation/packing/freight booking)
• Ensure compliance with Standard Operating Procedure
• Ensure compliance with import/export laws and regulations
• To execute and perform other’s work task assigned by the superior
• Miscellaneous administrative as needed

Qualifications

• Candidate must possess at least 'N' Level / 'O' Level / Vocational Certificate / NITEC / Higher NITEC / and/or equivalent, and any other relevant course of study.
• At least 0-1 Year of knowledge in Supply Chain and/or with relevant certification
• Fresh graduates in their course of study are welcome to apply.

Other Information

Attributes:

• Excellent written and verbal communication skills as the job entails frequent engagement with both internal and external stakeholders.
• Team player and the ability to work independently.
• Confident personality with strong business acumen and a self-motivating ‘can do’ mindset.
• Critical decision making and analytical skills.

• Permanent night shift from 7pm to 7am
• 6 days week
• Minimum knowledge of basic English
• Must possess PLRD license
• Patrolling required
• Dormitory environment

Our client is a global MNC looking for a Senior IT Service Desk Engineer to join their team.

Job Responsibilities

• Address incidents, questions, and requests through phone, email, or self-service, meeting 24x7 KPI targets.
• Collaborate with the Technology team to reduce recurring incidents.
• Serve as an escalation point for the IT Support Team.
• Follow call management procedures, keeping stakeholders informed of progress.
• Collect metric data for reports and trend analysis.
• Maintain daily and monthly metrics adherence (initial response time, support turnaround, surveys).
• Maintain consistency and uphold professional standards within IT Support.
• Support the team in achieving KPIs.
• They will participate in communications during major incidents.
• Conduct internal training and identify skills gaps.

Job Requirements

• Strong communication skills to collaborate with relevant technical teams
• Customer-focused and objective approach to problem-solving
• Familiar with MS Windows and Office applications, IT infrastructure, and Hardware

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position. please send your CV to Janani at [email protected] (EA Registration number: R22108312).

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

POSITION SUMMARY

• Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
• Communicate to appropriate staff when guests are waiting for an available room
• File guest paperwork or documentation. Operate telephone switchboard station
• Run and check daily reports, contingency lists, and credit card authorization reports
• Responsible for managing group arrivals and departures
• Act as the main point of control for saleable rooms in conjunction with Revenue, Sales and Front Desk teams
• To be familiar with all room types, availability, rates, group movements and billing, daily events, promotions, VIP’s and Guest History guests
• To ensure that the Duty Manager is informed immediately of any emergency, security or health and safety matter
• To be able to manage back office (Front Office) administrative tasks such as inventory control to ensure inventory are managed and ordered when required
• Other administrative tasks such as rostering to be submitted in a timely manner for approval

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Interested Candidates email resume with recent photo and DOB to [email protected]

Shortlisted candidates will be notified very soon.

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that runs English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote Enrichment programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]