• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Islandwide
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Responsibilities:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
• Review closed sales calls per day for General Insurance Team.
• Backup for Auto Insurance for Call Review purposes.
• Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
• Prepare, track and send Quality Assurance related reports to UOB management and team. (NMD, Service Quality Monthly, Penalty Points Table)
• Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
• Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
• Other ad-hoc duties as assigned by supervisor

Requirements:

• Preferably have quality assurance experience and insurance products knowledge.
• Candidate must be able to evaluate and provide feedback calls
• Meticulous and responsible team player.
• Proficient in Microsoft Office.
• Able to multi-task.
• Fast Learner and willing to learn on multiple Insurance Products.

How to Apply:

Please prepare your updated resume (Include your current salary and expected salary) and email to [email protected] or Whatsapp +65 8512 8044

We regret only shortlisted candidates will be notified.

EA License No: 05C3451
EA Personnel Reg No: R2198644
Ellen Lee Wei Xin

• Permanent Full Time
• Basic $2700 to $4400 + Shift allowances + Join Bonuses ($35,000)
• Working location: Island Wide, Singapore
• Permanent 12 hours shift (Morning / Night)
• Full Training Provided (Training allowances provided)

Job Responsibilities:

• Protection and Escorting: Provide protection and escort services for VIPs and business partners.
• Security Enforcement: Conduct security enforcement and screening duties to maintain a safe environment.
• Traffic and Crowd Control: Manage traffic flow, crowd control, and access control to ensure public safety and order.

Requirements:

• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Chan Kam Hui (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Customer Service Officer | Up to $2.5k | 5 days | Tanjong Pagar

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Service Officer | Up to $2.8k | 5 Days | Changi

• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Islandwide
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Responsibilities:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Provide personalised service to manage enquiries at the counter.
• Any adhoc duties assigned by supervisor

Requirements

• Min. A-levels / Diploma Holder
• Prior experience in customer service (face-to-face)
• Able to commence immediately
• Full day standing is required due to nature of work (counter duties)

Additional information

1. Duration: Immediate to 30 Nov 2024 (Extendable)
2. Working hours: Mon - Fri 830am to 530pm
3. Location: Maxwell

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Security Officer | Up to $2k | 4 Days | Tanjong Pagar

Monthly Salary: $2,000
Working Location: Tanjong Pagar
Working Days & Hours: 4 Days (7-7 AM & PM Rotating)

Job Responsibilities

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel's properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel’s premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business
• Be familiar with the fire emergency plan.
• Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.

Job Requirement

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Willing to work rotating shifts including weekends and public holidays

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The Job:

• Vendor creation
• Ensure that documents are complete, seek approval and send to Finance for vendor creation
• PR/PO administration and processing invoices
• Raise PR/PO
• Retrieve PO number, verify invoices and send for processing

The Requirements:

• Diploma in HR Officer
• Proficient in MS Office
• Good interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Customer Service Officer | Up to $2.5k | 5 days | Tanjong Pagar

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Assist with month-end and year-end closing activities
• Review fund requisitions and final statement of accounts of projects
• Tracking of outstanding fund requisitions and final statement of accounts
• Review payment, billing and receipts journals
• Check payment runs and monitor for >95% prompt payments to vendors
• Assist in Management Reporting for annual budget cycles, budget utilisation and variance analysis
• Provide support to Councils / Division and key stakeholders
• Provide support to projects (e.g. automation and digitalisation projects, new ERP system)
• Involve in User Acceptance Testings (UATs) for iGrants, Vendor Invoice Management (VIM) system, Enterprise Resource System (ERP) and etc
• Comply with the relevant Government Instruction Manuals and internal policies and SOPs
• Prepare returns to Ministries and other Government entities
• Liaise with Auditors for internal, statutory and AGO audits
• Covering any other ad-hoc Finance duties as necessary

Requirements:

• Degree for Snr Officer / Diploma for Junior Officer with at least 2 to 3 years of relevant accounting experience
• Strong analytical, communication (written and verbal) and interpersonal skills
• High learning agility and adaptability
• Meticulous, organised and resourceful
• Able to multi-task and deliver results under tight timelines
• Good command of MS Office applications
• Knowledge of SAP system will be advantageous

Contract: 12 months

Work Location: Raffles Place

Working hours: Mon - Fri, 9am - 6pm

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices;
• Other ad hoc duties to ensure smooth functioning of various touchpoints such as assisting the Digital Communication department and the Call Centre.
• May be rotated among different Service Centres
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Diploma or Degree or Professional Insurance Qualification.
• Good written, verbal communication and interpersonal skills.
• Proficient in MS Office application.
• Positive and able to multi task.
• A team player with good interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Working Hours: Mon-Fri: 830am-530pm, (Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:

- Counter (Primary Responsibility)

• Attend to walk-in customers, be it

o General Enquiries o Repairs (First-Level Check)

o Products(s) Viewing & Introduction

o Showroom Sales

o Shell Escape Redemption

• Receiving inbound and making outbound calls.

• Showroom maintenance (house-cleaning etc.)

• Administrative works (paper works etc.) related to counter and showroom

• Follow-up on customers’ & dealers’ repair sets

• Assist Call Centre when called upon.

• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.

• Administrative works (paper works etc.)

• Assist to handle enquires from our Business WhatsApp

• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart • 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

• Preferably two years of working experience in similar field

• Self-motivated, team player and able to work independently with minimum supervision.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 8UEJ1NDC8

Job responsibilities:

• Opportunity to be exposed to projects relating to Sales, Finance, Purchasing, Logistics, Operations, General Management
• Assist Managing Director and CEO in his daily activities, plan meetings and prioritize work
• Work alongside closely with other Head of Department to appreciate the key to managing stakeholders
• Additional exposure to other functional areas such as mining, smelting, material processing;
• Long term business development, sales planning, and strategy;
• Manage relationships with buyers, sellers, service providers and stakeholders;
• Provide recommendations to fortify internal governance through understanding the business flow
• Establish KPIs and incentives to improve efficiency of manpower
• Data compilation, research and analysis;
• Ad-hoc traveling as and when required.

Requirements:

• Degree in relevant discipline, demonstrated academic achievements, preferably with industrial background experience;
• Analytical and strong logical thinker, results oriented;
• Self-driven team player, a good listener and good communicator;
• Systematic and organized, able to thrive under pressure and situational ambiguity;
• Excellent written and spoken communication in English and Chinese to liaise with counterparts;
• Strong communicator and able to build strong interpersonal relationship is essential;
• Frequent travelling to subsidiaries to help group develop executable governance practices.

Working hours:

- 2 to 3 weekdays per week

- 4 hours shift

- $12 to $15 per hour

Job description:

- Manage job postings

- Shortlist candidates

- Schedule interviews

- Flexible hours and schedule

- Screening resumes to determine which candidates meet the minimum requirements.

- HR experience preferred but not necessary

ROLES & RESPONSIBILITIES

• Monitor strict compliance of “Permit to Work” system at worksite & explain the importance to workers at the time of safety talk/tool box meeting
• Coordinate Environmental Control Committee Meeting and implement all environmental control programs
• Maintain mandatory records and other documentation as required by the regulatory authorities
• Ensure compliance of operations with NEA and EHS regulations
• Prepare Site Environmental Control Report on a regular basis
• Conduct environmental control audit and investigations
• Able to maintain environmental requirements in line with OHSAS 18001:1999
• Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans & monitor their completion

REQUIREMENT /QUALIFICATION

• Candidate must possess at least Diploma/Degree in Civil Engineering or its equivalent
• Candidate must be a NEA registered ECO
• Must be a registered ECMO
• Minimum 3 years’ relevant experience in Building Construction
• With FSM certificate will be an advantage
• Must have professional knowledge in law and regulations of Environment Acts

Please include the projects you have worked on in your resume.

Job Description

• Execution of the Public Outreach and engagement programme
• Assist in public relation management pertaining to the works
• Shall be responsible for the production of pamphlets and other materials related to the public relations effort.
• Shall be responsible for the compilation and submission of a monthly list of feedback / complaints with indication on the action taken.
• Initiate the public relations programme.
• Dissemination of information during the course or works.
• Draw up the public relation implementations schedule.

Job Requirements

• Min “0” levels or equivalent and good communication and strong interpersonal skills
• Min. 2 yrs work experience
• Possess class 3 driving license
• Have excellent communication skills

We are seeking a highly skilled and strategic Chief Financial Officer (CFO) to join our executive team. The CFO will be responsible for overseeing the company's financial operations, driving financial strategy, and ensuring the organization's financial health and growth. This role requires a dynamic leader who can balance short-term financial priorities with long-term strategic goals, providing data-driven insights and strategic recommendations to the executive team.

Key Responsibilities:

1. Financial Leadership:

• Lead the finance team to ensure accuracy, transparency, and timely reporting of financial information.
• Develop and execute the company’s financial strategy, focusing on maximizing shareholder value, profitability, and long-term financial sustainability.
• Oversee financial forecasting, budgeting, and financial modeling.
• Monitor and evaluate the company’s financial performance and provide actionable insights to senior management.

2. Financial Planning & Analysis:

• Prepare and present monthly, quarterly, and annual financial reports to the CEO and Board of Directors.
• Develop financial models to inform business decisions and support strategic planning.
• Identify key financial metrics and KPIs and regularly analyze financial data to drive business performance.
• Assess and mitigate financial risks and ensure proper financial controls are in place.

3. Capital Management & Fundraising:

• Oversee and manage cash flow, investments, and capital allocation to ensure the organization maintains financial flexibility.
• Oversee capital structure, financing strategies, and investor relations.
• Lead fundraising efforts, including debt and equity financing, as well as strategic partnerships.

4. Compliance & Governance:

• Ensure adherence to all financial regulations, accounting standards, and company policies.
• Oversee the preparation and filing of financial statements in compliance with applicable laws and accounting principles.
• Lead audits and coordinate with external auditors and regulatory bodies.

5. Team Leadership & Development:**

• Build and lead a high-performing finance team, fostering a culture of collaboration, excellence, and continuous improvement.
• Provide mentorship and professional development opportunities to finance team members.
• Work cross-functionally with other departments (Operations, Sales, HR, etc.) to align financial goals with overall business objectives.

6. Strategic Partnerships & Reporting:**

• Serve as a key advisor to the CEO and executive team, providing financial insights to guide strategic decision-making.
• Collaborate with external stakeholders, including investors, auditors, and banks, to maintain strong relationships and ensure effective financial communication.
• Lead the preparation of board presentations, financial dashboards, and other reporting materials as needed.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• 10+ years of experience in financial management, with at least 5 years in an executive leadership role (CFO, VP of Finance, or similar).
• Proven track record of driving financial strategy and performance in a fast-paced, high-growth organization.
• Experience managing a regional team, and leading financial operations, planning, and analysis.
• Strong understanding of financial regulations, accounting principles, and compliance requirements.

• To conduct / plan safety inspection to verify safety provision and provide recommendations for improvements conforming to worksite rules and regulations to comply with statutory requirements
• To investigate any accident, dangerous occurrence or occupational disease that occurred within the workplace and provide recommendations for countermeasures to prevent recurrence
• Implementation and revision of Risk Management
• Liaise with Ministry of Manpower on safety issues and safety statutory requirements
• Establish, update, maintain, and implement the Safety & Health Management System
• To conduct relevant safety training needs e.g. Safety induction, Permit to Work, Safe Work Procedures etc.
• Identify training needs for safety personnel and recommend the required training to ensure competency of the workforce.
• To conduct Safety Committee Meeting to address safety issues and ensure a safe working environment for all personnel
• Ensure in-house rules and regulations are implemented and enforced diligently at the worksite.
• Coordinate safety promotional activities to develop and maintain safety awareness among all personnel
• Evaluate, select and control sub-contractors to ensure awareness of their safety obligations on site
• Review, assess and maintain the Safety Data Sheets
• Ensure storage, movement, use, and disposal of hazardous substances and chemicals are well managed
• Ensure the register of hazardous substances is up to date
• Continuously review the emergency procedure and update.
• Manage and control situations arising during an emergency
• Plan and implement occupational health programs to protect workers from health hazards such as noise, dust, toxic gases, vapors and radiation
• Coordinate safety audit and ensure the closure of all findings
• Coordinate the preparation and submission of all required safety reports e.g. Integrated Management System (IMS) Quarterly report, Risk Assessment review
• Updates on codes of practice & safety literature and circulates information to each level of employees
• Monitor the Safety Performance of the project as set by the company policy and objectives e.g. Accident Frequency Rate (AFR), Accident Severity Rate (ASR) etc
• Person in charge of the workplace on environmental regulations pertaining to the Environmental Public Health (Registration of Environmental Control Officers) Regulations 1999
• Person in charge of the workplace implementation and revision of Environmental Management in the worksite
• Act as an Earth Control Measures Officer (ECMO)Ensure safety practices and housekeeping is to maintained to the highest standard

Requirements:-

• Must possess registered MOM WSH Officer license
• Min 3 years’ WSH Officer experience in Building projects

Roles & Responsibilities

a) Perform environmental control/enforcement support to the team.

b) Identify any foreseeable risk of pollution arising from the workplace or work processes.

c) Propose practical action to eliminate any foreseeable ill-health, prevention of pollution at workplace.

d) Any other ad hoc duties required or assigned by Management that are relevant to the project.

Requirements

• Registered ECO (NEA)
• At least 2 years of relevant working experience
• knowledge of all relevant environmental policies, legislations, and guidelines, independent, with strong discipline and accountability.

Job Description

• Input data of every import shipment (consolidation or direct) in Kewill Enterprise Forwarding (KEF) system.
• Notify consignees or their appointed forwarders of shipments' arrival via phone or email.
• Calculate the terminal and air freight charges for import shipment released to the consignees or their forwarders.
• Release import document (AWB, Invoice & Packing List) to the consignees or their forwarders.
• Collect payment of terminal and air freight charges from the consignees or their forwarders.
• Apply cheque advance/e-payment for payment of terminal and airfreight charges to the terminal or other forwarder.
• Manifest submission within 7 days of shipment arrival.
• Ensure correct type of import permit, accuracy, and compliance in Tradenet declaration.
• Issue delivery order, confirm delivery address, and arrange delivery with appointed contractor.
• Prepare invoice with KEF.
• Hand over the completed jobs to Account Section on time for monthly accounts closing.
• Compliance with Integrated Management System (IMS) requirements.

Job Requirements:

• Candidate must possess at least O" Level

• Minimum 1 year of experience in shipping industry.

• Knowledge of Air Freight import documentations, Singapore shipping procedure & freight forwarding experience

• Responsible and committed team player

• Motivated individual and possesses good planning and follow-up skills

• Able to handle high volume of workload in a fast-paced environment

• Immediate Starter will be an added advantage.

• Working location: Clementi

• People with disabilities are welcome to apply.

Deliver quality customer service:

1. Deliver quality customer service and frontline assistance by sharing useful and correct information and advice to stakeholders such as callers, walk-in residents, contractors, etc., to create a positive and satisfying customer experience.
2. Handle outbound calls and respond to inbound call enquiries in a polite, timely and accurate manner.
3. Manage feedback, complaints and services requested by the residents professionally and liaise with the relevant departments to follow-up on outstanding matters. Escalate the incident to your superior if there is no resolution.
4. Attend to all correspondences on the usage or booking of common properties including all recreational facilities, on behalf of the Town Council following company policies and procedures. Tracking and ensure payment for booking of facilities. Follow-up on deposit refund.
5. Assist and work closely with the Property team in tracking the daily, weekly, and monthly maintenance and bulk refuse schedule, improvement and upgrading works timeline, deployment, resources arrangement and IEMS cases (where applicable).
6. Booking of bulky removal appointment and making any related changes.

Finance support:

1. Collect and manage the funds payable to the Town Council via different payment methods, e.g., cash, nets, credit card.
2. Handling of S&CC related inquiries.
3. Coordinate and handle permit and waiver applications and appeals.

Administrative support:

1. Issue notices to vehicle owners or tenants or relevant parties to comply with or remedy a breach of any Town Council’s bylaws (BES). Follow-up on status and closure.
2. Perform administrative duties such as prepare courier bag, prepare letters to residents, mailing, inventory of pantry/ office supplies, etc.
3. Maintain proper records and files of documents, drawings, and materials, collection transactions, pertaining to Town Council matters.
4. Prepare end day reporting, e.g. number of permits.

Cross deployment/ others:

1. Be ready to be deployed to either the call center, cashier, or reception/ counter station across all offices (where necessary) to ensure smooth business operations.
2. Any ad-hoc duties assigned by your supervisor.

Requirements:

• Min GCE O Level in any field with 1 year of administrative support experience
• Has an eye for detail and possess a dynamic, committed attitude with strong sense of initiative
• Knowledge of Microsoft Office

Operational Leadership:

• Formulate and execute operational strategies to support the company’s long-term technical and business goals.
• Manage all facets of daily operations, including marketing, brand development, procurement, and finance.

Team Management:

• Lead and mentor high-performing technical and operational teams, cultivating a culture centered on innovation, accountability, and continuous growth.
• Collaborate with department heads to set and achieve performance goals and KPIs.

Strategic Planning & Execution:

• Work alongside the CEO and executive leadership team to define company strategy and make key operational decisions.
• Convert strategic objectives into actionable operational plans, ensuring smooth implementation across all areas of the organization.
• Oversee risk management and compliance, ensuring the organization meets industry standards and regulatory requirements.

Financial & Resource Management:

• Supervise the company’s operational budget, ensuring efficient and cost-effective resource allocation.
• Collaborate with the CFO to enhance financial sustainability and operational efficiency.

Requirements:

• Bachelor's degree in a technical field (Engineering, Computer Science, or related); MBA or advanced degree preferred.
• Proven experience in a senior operational role, ideally within a high-technical or engineering-driven company for more than 10 years.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organizations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the role

• As a PMO you are expected to drive various tasks related to customer migration.
• You will be communicating closely with different clients to help them with the ISO20022 migration, a change in format payment announced by SWIFT.
• Evaluate and oversee the project to ensure they are meeting company standards, adhere to budgets, and meet deadlines
• You would be responsible in developing project plans and distributing and allocating resources accurately
• Creating reports for senior managers and stakeholders
• You will handle Japanese clients and help them with their migration

About you

• Proven work experience as Project Manager Officer
• At Least 2 years of consulting experience
• Having knowledge/experience of bank sales industry
• Preferably with experience in ISO migration
• Have handled big projects and has exposure handling global projects
• Good Communication skills
• Can speak English and Japanese at business level to better connect with clients.