ParallelChain Lab is looking for an experienced front-end/full-stack engineer to join our team. You will design and build frameworks that support complex web/mobile applications, speed up development, and improve code quality.

This is a full-time, on-site position based in Singapore.

Main Duties

• Lead the development of our AI and blockchain applications (e.g. crypto wallet, KYC solutions), ensuring optimal performance and user-friendliness.
• Collaborate with other teams (e.g. design, marketing, data science) to convert ideas into code.
• Mentor junior developers, code review, and troubleshoot issues in production environments.

Requirements

• Bachelor's in Computer Science.
• Experience in implementing JavaScript frameworks and libraries.
• Familiarity with module bundlers (e.g. esbuild, Webpack, Parcel, Vite) and mono-repo tools (e.g. Turbo, Nx)
• Familiarity with CICD pipelines and DevOps.
• Experience with mobile development (e.g. Flutter) is beneficial.
• An active portfolio (e.g. GitHub) showcasing the requirements below:
• Minimum 3 years of JavaScript, NodeJS, and server-side rendering experience.
• Hands-on experience with UI rendering frameworks (e.g. React, NextJS), web performance optimisation, and error monitoring.
• Proficient in styling & UI libraries (e.g. Tailwind, MUI, styled-components).
• Knowledgeable with unit and e2e testing.

Benefits & Work Environment

• Health insurance including dental coverage.
• Special leave provisions such as marriage leave, compassionate leave.
• Staff stock options and performance-based token rewards.
• A fun and diverse team!

Responsibilities:

• Assisting in Branch Operations duties, such as GIRO, cheque clearing, remittance, update client particulars/static data, Account opening/ some KYC checks , etc.

Requirements:

• Min Deg with 1 year of relevant experience in Banking/Finance sector
• Good with Microsoft Office applications
• Good communication and interpersonal skills
• Ability to work under pressure and independently

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23065

Tel: 6233 0482 - Eddie Tang (R1221129)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Jobs Responsibilities

• Responsible for managing, processing and reviewing the KYC information and documents for client onboarding or periodic review
• Follow thoroughly the CDD and KYC review with relevant parties to facilitate the collection of KYC and relevant documents and ensure clients are onboarded or account information are refreshed/updated in accordance with the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships.
• Reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to the Company’s Standard Operating Procedures and keeping abreast of changes to any regulatory requirements on AML/CFT communicated by the team
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Other ad-hoc duties and tasks assigned

Job Requirements

• Prior KYC/CDD experience preferred

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Responsibilities:

• Advise and support departments in Operational Risks identification, assessment and controls of business processes
• Review, update and maintain documentation for Operational Risk Management ,Fraud Management and New Product Management policies and procedures
• Work with departments in reporting of Operational risk events , establish root cause(s) and appropriate mitigation action plan(s)
• Support initiatives and reviews on Operational Risks (including fraud risks) for implementation and enforcement of Incidence reporting, Key Risk Indicator (KRI), and other initiatives rolled out by Head Office
• Facilitate, lead and provide oversight on Outsourcing Risks engaged by the bank to ensure the outsourcing risk exposure are within acceptable control, perform due diligence and risk assessment of Outsourcing Service Providers in accordance to MAS Outsourcing Notice and alignment with Bank's Outsourcing Risk Policy and Procedures
• Analyze and mitigate Operational Risk arising from New Product, provide support in New Product Approval process and acting as the Secretariat of the New Product Committee
• Assist organization to achieve its Business continuity objectives, support business plan activities, facilitate regular BCP plans and testing, periodic update of business Impact Analyses (BIA) & Business Continuity Plans (BCP) documentations, and ensure that all departments document the recovery strategies of their business functions in the plans
• Perform independent checks on internal bank-wide transaction activities and Private banking’s records of telephone calls for investment related trades to identify any unusual or suspicious activities
• Oversee bank-wide Policies and Procedures (P&P) Management, including initiating of periodic P&P management task, facilitating, maintaining and managing all required activities related to updating and publishing policies and procedures in P&P system
• Initiate and facilitate the Business User Access Review and checks, maintain the Business System Listing and perform the role of System Administrator for systems maintained by ICCD
• Prepare relevant operational risk reports and presentation materials to Risk Management Committee (RMC), Senior Management, Head Office and regulators

Requirements:

• Bachelor's degree and above, preferably in Business, Banking and Finance or related discipline
• 2-3 years of relevant experience in similar capacity, preferably in a Financial Institution
• Good understanding MAS Guidelines on Risk Management practices, BCM guidelines and Outsourcing Notices

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Responsibilities:

· Data entry and administrative support

· Processing of all types of loan applications

· Assist with preparation of cases and conducting of searches

· Preparation of KYC forms

· Working with stakeholders and ensuring smooth business operations

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

· Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry of Manpower (Singapore).

· Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment).

· Minimum Diploma in Building / Civil / Structural Engineering.

· Minimum 8 years’ experience as WSHO / WSHC in Singapore.

· Report to the Project Manager.

• Responsibilities include:-
• Preparation and implementation of Safety Program;
• Ensure all work practices comply with company safety policy and WSH Act;
• Advise on work plan / Risk Assessment / safe work procedures;
• Ability to identify problems and provide solutions;
• Able to lead fellow colleagues and inculcate them towards safe work culture;
• Compile all relevant report and records, carry out daily safety inspection;
• Prepare and submit weekly safety report as required by management and clients;
• Participate and involve in OHSAS 18001 and ISO 14001 implementation and audit, and
• Other EHS duties assigned by the Project Manager.

· Physically fit and healthy, hardworking and driven.

· Positive attitude, self-motivated, initiative and responsible.

· Firm but reasonable individual.

· Good communication and interpersonal skills.

· Able to work independently and as a team.

· Remuneration shall commensurate with qualifications and experience. Basic salary: S$4,000.00 to S$8,500.00, plus allowances.

YMCA of Singapore

JOB SUMMARY

At YMCA of Singapore, the Youth Leadership Development Programmes department collaborates with our regional partners to reach out to communities in developing countries through development projects which focus on infrastructure, healthcare, sustainability, and education. Each year, more than 1,200 youths are empowered to be community champions through one of the many projects carried out in countries such as Cambodia, Laos, Myanmar, Nepal, Philippines, Sri Lanka, Thailand, Vietnam and more.

Your role will be to provide essential administrative support to ensure the smooth operation of our office on an as-needed basis. You will assist in paving the way for smooth project execution and closure of our volunteer teams.

RESPONSIBILITIES

• Perform general clerical duties, including but not limited to documents preparations, digital file management, and event scheduling.
• In-charge of the preparation and submission of documents and reports in compliance with governmental funding requirements.
• Tracking and coordination of payments, travel related arrangements, and fulfillment of requirements for projects closure.
• Process and creation of job codes, project codes, purchase orders, and sales orders on NAV system.
• Collaborate with team members to support office-wide initiatives.

JOB REQUIREMENTS

• Diploma or equivalent; additional qualifications in Office Administration are a plus.
• Proven experience in an administrative role or similar position.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in work.
• Ability to work independently with minimal supervision.
• Flexibility to work varying hours based on department needs.
• 2-3 days work week as needed

Responsibilities:

• Liaise with customers on shipment instructions and booking updates
• Permit declarations and customs clearance
• Coordinate, booking and tracking of Import shipments (Air & Warehouse)
• Handle transportation schedule and operations duties
• Monitor shipment status and update customer and sales team
• Liaise with overseas agents on various requirements and rates
• Prepare necessary documents for internal stakeholders to follow up
• Checking of shipments status
• Perform any ad-hoc duties assigned by superior

Requirements:

• Possess 2-3 years of airfreight experience
• High attention to details
• Able to work well independently

**1year contract role**

Work Location: Changi Business Park

Responsibilities:

• Support the Senior Management of Bank in ensuring compliance with external and internal Regulations
• Perform KYC plausibility checks and assess any AML/KYC risk, review and approve any change in circumstances (CiC) for Standard and Medium Risk client relationships booked in Bank
• Review and assess the risk of opaque legal structures identified during CiC
• To check quality of submission for name screening for new partners resulting from CiC and request for further information from front office when required
• To ensure adherence to relevant regulatory laws, compliance policies and procedures when performing quality review
• To work with Compliance and other stakeholders

Requirements:

• Possess degree and min 3-5 years’ experience in KYC/AML in a private bank
• Strong working knowledge in MAS 626 Notice Guidelines
• Experience in preparing reports and advanced excel skills

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24037

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Job Responsibilities:

• Conduct periodic inspections, preventive and corrective maintenance as per schedules
• Supervise contractors to ensure work are carried out in accordance
• Capable in troubleshooting of any electrical and mechanical system
• Attend to enquiries, complaints of breakdown, service request rebiting to building services
• Coordinate and assist the facility supervisor in the daily operation of the Mechanical & Electrical services

Job Requirements:

• Minimum NITEC in Engineering (Mechanical & Electrical/ Building Services/ Facility Management or equivalent)
• At least one year of experience in building maintenance and facilities
• Good knowledge in building, mechanical and electrical systems
• Able to work as a team as well as work independently
• Able to work on a 5.5 days per week (half day Saturday)

Lab Website: https://sites.google.com/view/singaporepharmacometrics/

Correspondence: [email protected], [email protected]

Description:

We are the Research Data Integration group, at Bioinformatics Institute, A*STAR.

We are looking for a research officer to assist with various projects in the lab related to big data in precision medicine through the use of data science tools such as machine learning and pharmacokinetic/pharmacodynamic (PK/PD) modeling. The research officer will be expected to perform bioinformatics-related tasks, such as multi-omics analysis, compile and manage databases, and execute basic PK/PD models and analysis in R. On the job training will be provided for pharmacometrics expertise, a highly sought after skill in the field of drug development.

Responsibilities:

• Provide technical and dry-lab support to the team’s research activities.
• Assist with hands-on experiments and operations including immunofluorescent imaging and blood sampling for PK analysis.
• Follow analytic procedures and instrumental operation guidelines, plan and execute experiments independently.
• Perform data collection and analysis, present progress reports, and manage research data and notes.
• Maintain lab inventory and procurement of laboratory consumables.
• Engage in literature review and research discussion.
• Assist the team with the maintenance of smooth and safe operation in the working environment.
• Ensure project deliverables are met in a timely manner and to the highest standard.

Requirements:

• Degree in Pharmaceutical Science, Life Science, computer science, chemical engineering, or pharmacy-related discipline.
• Basic data wrangling skills in R.
• Good understanding of pharmacology concepts
• Familiarity with PK analysis software such as Monolix, WinNonlin and/or NONMEM is a plus.
• Minimum one-year data science research experience required.
• Good organizational skills and ability to multitask.
• Highly motivated, keen to learn and committed to laboratory work.
• Able to work independently and as part of a team.
• Good communication (verbal and written) and presentation skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The Research Officer will oversee the progress of the research study under the supervision of the Principal investigator. They will perform a variety of research activities which include planning and execution of experiments for functional validation, leading up to a scientific publication.

Main Duties:

1. Tissue Logistics

• Tracking of biological samples received in the lab pertaining to the study
• Collection of patient samples (FFPE, Tissue, WBC,DNA or RNA) from Pathology
• DNA/RNA extraction from frozen tissue or FFPE
• Submission of DNA/RNA samples to external sequencing partner

2. Cell culture

• Generation of cell line and/or organoids from tissue collected from the study
• Maintenance of these cell lines and/or organoids in culture

3. Perform tasks and support all aspects of the research project

• Performing literature reviews when required
• Plan and execute experiments for functional validation
• Conduct accurate monitoring, documenting and reporting of experimental result and research findings
• Evaluate and interpret collected data and prepare oral presentations/scientific manuscripts/ literature for publication

4.Perform other related duties

• Laboratory upkeep and maintenance

Requirements:

• Bachelor’s/Master of Science degree in related technical discipline (biology, cell biology, biomedical science, biochemistry or molecular biology)
• Experience working in a clinical or academic environment
• Strong technical/wet lab skills
• Team player with excellent communication skills and the ability to work independently
• Independent worker, possess initiative to complete tasks and projects assigned
• Highly motivated to learn new techniques and not afraid to ask if unsure
• Able to undertake independent research progressively

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales and Operations team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Full and Part time WSO/WSSO/SO/SSO required at school site (Msians are welcomed)

Job scopes are:
a) Access control
b) Patrolling of the premises
c) Checking of the student hostel's room at night.
d) Occurrence recording

Benefits:
a) Weekly Payouts
b) Two hours break
c) Monthly Advances (Full timers)
d) Family care leave and child care leave(Full timers)

Requirements:
a) Officer must be able to converse in English
b) SO/SSO/WSO/WSSO
c) Must be Medically fit as there is a steep hill
d) Must Have valid PLRD License & RTT
e) 3 days of OJT training is required

Interested parties pls contact 98807445, 88140317 93853662 for an interview.

Credit Bureau (S) Pte Ltd is looking for an IT Security Officer to support the IT Security Consultant with its company’s Information Security Program.

Responsibilities:

• Manage and monitoring of next generation firewalls, IPS, SIEM, WAF, EDR, 2FA.
• Evaluate security incidents and determines what response, if any, is needed
• Develop and provide security awareness training to end users.
• Conduct vulnerability assessment.
• Follow up on findings from vulnerability assessment and penetration test. Work with different stakeholders to address the findings.
• Manage vendors of IT security services and products.
• Assist in audit and compliance requirement.
• Work on new initiatives to enhance security.

To succeed in this role, you are likely to have the following eexperience/knowledge & skills:

• Minimum 2 years’ direct experience in information security related duties. Candidate with strong information security knowledge may be considered.
• Experience in SIEM would be advantageous.
• Candidate with relevant information security certification is preferred
• Candidate must be highly analytical and effectively able to troubleshoot and prioritize needs, requirements and other issues

• Manage KYC info & documents for onboarding.
• Coordinate across units for timely onboarding.
• Ensure compliance with AML/KYC standards.
• Perform AML Risk Assessment on accounts.
• Adhere to SOPs and regulatory requirements.

Requirements:

• Minimum Degree in Banking and Finance.
• Prior experience in KYC will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Supervise and coordinate front desk activities to maintain a smooth flow of operations.
• Perform guest check-in and check-out processes to minimize wait times and ensure guest satisfaction.
• Provide guidance and support to front desk staff, ensuring they deliver exceptional service to guests.
• Handle guest inquiries, concerns, and complaints, resolving issues promptly and to the guest's satisfaction.
• Effectively manage staff meetings and schedules to ensure efficient communication and coordination.
• Review and analyze daily reports, including occupancy, revenue, and guest feedback, and take necessary actions to improve performance.
• Conduct training sessions for front office staff on hotel policies, procedures, and guest service standards.
• Keep team members updated on industry trends and best practices to enhance their skills and knowledge.

Job Requirements

• Diploma in Hotel Management or equivalent.
• Working knowledge with OPERA cloud.
• Exceptional interpersonal skills.
• Excellent written and verbal communication skills to convey information clearly and professionally.
• Patience and good listening skills to understand and address guests' needs effectively.
• Flexible rotating shift, including overnight shift and working on weekdays and public holidays.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Responsibilities:

• Patrol lobby, guest room corridors, back of house areas, public areas and surroundings to detect any suspicious personnel. Keep an eye on any unattended luggage or belongings.
• Conduct investigations and keep hotel Management informed regarding accidents such losses, theft etc.
• Accompany the Duty Manager whilst investigating irregularities in guest rooms and public areas when required.
• Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
• Record details of significant incidents and activities that may occur during the shift
• Coordinate investigations with the Police regarding crimes, accidents involving hotel guests and ambassadors
• Ensure Security Checkpoint/Office is manned, clean and tidy at all times.

Key Job Requirements

• Diploma in Tourism / Hospitality Management
• Minimum of 2 year(s) of experience in a similar capacity with proven track records
• Excellent reading, writing and oral proficiency in English language
• Security related certification required
• Proficient in MS Excel, Word, & PowerPoint

To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand.

You will also bring with you a passion for service, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.

Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Interested Candidates email resume with recent photo and DOB to [email protected]

Shortlisted candidates will be notified very soon.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Highlight

Salary: $17 per hour (equivalent to $3000 per month)

Contract: 12 months

Working Location: Nearest to Outram Park MRT

Working Hours: Monday to Friday, Office hours (might be required to work after office hours/ weekends)

Job Descriptions

• Support project management relating to Building Improvement Work for healthcare building.
• Monitor and verification of work done for payment and budget monitoring.
• Manage the reinstatement works including liaising with landlord and verification of work done for payment and budgeting.
• Support daily operations such as setting up and relocation of affected offices and staff.
  

Job Requirements

• Only Singaporean need to apply.
• Degree in any field.
• Strong communication skill.
• Knowledge in project and contracts management is preferable.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

• Minimum a Diploma Degree in Business Studies / Finance / Accounting or relevant qualification
• Good understanding of processes on Financial Statement and skills in MS office applications
• Bilingual in English & Mandarin to liaise with Mandarin speaking associates and Head Office
• Perform KYC/CDD to the standards expected of the MAS and in accordance with the Bank’s AML and KYC Policies and Procedures.
• Liaise with sales teams on documentation deficiencies and requirements.
• Prepare periodic loan reports.
• Perform Credit Review of Loan and Security.
• Assist to develop & improve the Bank’s lending and risk management policy.
• Additional items related to above designated by Department Head from time to time.

Human Resource Officer ( 5 day week – Changi ) - Singaporeans only

Roles and Responsibilities

Reporting to the Director, the Human Resource Executive candidate is to manage the overall Company’s HR functions assigned to him/her and is competent on the following:

- Supervise the monitoring of the ongoing and new job postings via the various recruitment platforms

- Liaise and work closely with Operations Executives on their manpower staffing needs

- Liaise and work closely with external government agencies on ongoing HR projects and regulatory compliance requirements

- Assist in the review of performance of all staff

- To act as independent channel for grievous handling for our staff

- Provide innovative and improvement HR works that can create positive employee satisfaction for the Company

Qualification Requirements

• GCE N / O / Diploma / Degree

• Proficient in Microsoft Office Excel, Word

Gross Salary $2600 to $3000

Contact Grace 87952790

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Department standards to ensure calls handle accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.

Responsibilities

• Prospect for new to bank corporate clients and onboard new clients to the bank
• Manage banking relationship with customers
• Prepare credit proposals in relation to credit facilities, including financial analysis, structuring of facilities terms and conditions and advocating the credit case
• Review and monitor credit facilities granted to client so as to keep bank updated on credit and risk conditions faced by clients
• Manage internal bank processes that are required of portfolio and department
• Support colleagues within department and bank in order to achieve department's and bank's objectives

Job Requirements

• At least 5 years of relevant experience in a corporate or commercial banking
• Good understanding of accounting and corporate matters
• Strong communication skills

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)