Job Summary:

The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management, record-keeping, school maintenance, prospecting, and cashier duties.

Job Description:

Financial & Enrollment:

• Market and promote CLC courses to potential students.
• Engage in daily prospecting activities.
• Assist in the preparation of enrollment reports.
• Perform cashier duties, including the collection and banking of daily cash and cheques.
• Monitor and follow up on outstanding payments.

Area Marketing:

• Collaborate with the Centre Manager to conduct Area Marketing and Industry Colleagues' Surveys.
• Distribute leaflets, brochures, course information, and promotional materials.
• Assist in designing and producing in-house promotional materials.

Customer Service:

• Manage the customer service counter, ensuring a high level of service quality.
• Provide excellent customer service by addressing customer and prospect inquiries, feedback, and complaints.
• Attend to all requests from teachers, students, and customers.
• Conduct Customer Satisfaction Surveys.
• Maintain up-to-date files and records.

General School Operations:

• Conduct daily checks to ensure school safety and cleanliness.
• Monitor the condition of studios and equipment on a daily basis.
• Update and maintain notice boards.
• Handle sales of stocks and textbooks to students, teachers, and customers.
• Monitor stock levels.
• Assist in preparing operations reports.
• Update the SMS system.

Other Responsibilities:

• Handle daily general administration tasks and support service operations.
• Assist in organizing and participating in school activities.
• Address any other related issues as assigned.

Requirements:

• Preferably, candidates should have sales experience.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office.
• A team player with a positive attitude.
• Part-time candidates are welcome to apply.

If you are a proactive and service-oriented individual with the necessary qualifications and skills, we encourage you to apply for this role.

Join our team and contribute to our school's success !

Benefits Summary:

• AWS + Performance bonus
• Staff Discount at selected outlets in Changi Airport
• Flight Discounts
• Training Provided
• Transport provided if shift ends after 11:30pm or start before 6am

Responsibilities:

• Front-line customer service role
• Assist in checking in at counter, scan and check passports and boarding tickets
• Ensuring the smooth departure process
• Assist in Lost & Found Services and baggage tracing activities
• Ad-hoc duties as assigned

Requirements:

• Must be able to commit to shift hours
• Presentable and well groomed
• Positive attitude with excellent customer service skills

Interested candidates kindly click the APPLY NOW button.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application. *We regret to inform that only shortlisted candidates would be notified.*

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

Our client is a well-established MNC, market leader in the Environmental industry. They are looking for an EHS Officer to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Oversee the company’s Operation Safety initiatives, conducting regular safety walks and promptly addressing any identified hazards
• Advice/guide departments in the implementation of EHS Management Solutions to ensure compliance with the company’s EHS standards.
• Develop/Implement the company’s EHS system and Risk Assessment plans for both operational/non-operational areas
• Prepare/Circulate weekly EHS topics to enhance employee awareness of safety protocols
• Provide training and supervision to the company’s Emergency Response Team, focusing on first-aid, fire-fighting and other procedures
• Organize/Hold campaigns and training courses to continually reinforce EHS awareness among the company’s employees
• Conduct routine assessments of EHS practices,and recommend appropriate corrective and preventive actions (CAPA)
• Promptly alert the relevant Managers about any machinery/equipment that pose potential risks to the various employees' well-being
• Assess health hazards that may affect employee safety, and prioritize the necessary actions based on severity
• Provide support in the implementation of EHS policies/procedures across the company
• All other adhoc duties as assigned

Requirements:

• Min Diploma in relevant fields of Engineering, or Diploma in Workplace Safety and Health
• Min 2 years of relevant working experience
• Attended and possess WSH Coordinator Course (Level B) certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

• Position: Patient Service Executive or Officer
• Location: Islandwide
• Working Hours: Monday to Friday | 9am to 6pm
• Salary (commensurate with experience): Up to $4,200 + Bonus + 14 Days Annual Leave + Medical Benefits
• Duration: Permanent
• Industry:Healthcare
• Career Advancement: YES

Responsibilities:

• Work with Operations Manager with planning and reporting activities
• Collaborates with clinic teams to ensure seamless business execution, reinforce positive morale, and uphold company values
• Attend to patients courteously upholding quality service standard
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Assist radiographers / nurses if required (e.g: bring patients to the scanning room).
• Assists to prepare patients for scans
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Collect payment and provide financial counselling for radiological procedures
• Any other duties as required

Requirements:

• Mpnimum GCE N / 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations
• Experience in healthcare setting and able to perform Phlebotomy would be an advantage
• Enrolled nurses may be considered.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Roles & Responsibilities

1.Accounts receivables management.

• Ensure all invoices are processed/issued in accordance with Company’s policies and procedures.

• Input of AR invoices into accounting system.

• Ensure AR is promptly received and in accordance with credit policies.

2. Accounts payables management.

• Prepare expense/payment documentations for management approvals.

• Process staff claims in accordance with Company’s policies.

• Ensure all requests for payments are properly authorised and supported by relevant documentations.

• Input supplier invoices, debit and/or credit notes into accounting system

• Ensure prompt payments to legitimate creditors/vendors.

• Reconciliation of suppliers’ statement of accounts and follow up on discrepancies.

• Maintain proper records of approved vendors and vendor codes in accounting system.

3. Liaise with Group companies to account for related party transactions, e.g. services, intra-Group loans, reimbursements, allocated expenses, etc.

4. Input expatriate salary and related expenses into accounting system and ensure prompt payment.

5. Maintain/account for leases per requirements of “FRS 116 Leasing”.

6. Maintain/account for Fixed Assets (PPE) records and input relevant depreciation expenses.

7. Prepare documents for bank remittances to local and overseas recipients.

8. Handle Quarterly GST reporting and GST receivables/payables.

9. Monthly/Quarterly closing of accounts, bank reconciliation and management reporting.

10. Assist in preparing accounts schedules for purpose of audit/review by auditors.

11. Assist in preparing tax schedules to facilitate Tax Computations by manager/tax agents.

12. Other ad hoc duties.

Job Specifications/Requirements

• Minimum Diploma or Degree in Accounting, or other accounting professional qualifications like ACCA FIA Applied Skills level (ACCA level 2 under old scheme).
• At least 5 years of hands-on experience in an accounting position, experience with Full Set preferred.
• Knowledge/experience in Singapore taxation would be highly appreciated.
• Hands-on experience in using MS Word/Excel and accounting information systems (experience with SunSystems is a bonus, training will be provided).
• Meticulous, positive work attitude, willing to learn, and have a strong sense of responsibility.
• Proactive, able to multi-task and work with minimum supervision.
• Japanese language skills and knowledge would be a plus.

Other Information

• Singaporean or Singapore PR.
• Salary shall commensurate qualifications, work experience and capabilities.

Job Description & Requirements

Responsibilities:

• In-house Security officer
• Checking and registration of Incoming/ Outgoing visitors/ vehicles
• Traffic Control
• Patrol the office premises
• Permanent location
• Additional functions mandated by Management.

Requirements:

• With Valid Security License
• Training provided
• Able to work night shift
• Able to work independently.

Overview:

This role will support in the planning, coordinating, and operationalising of programmes under Department of Family Medicine (DFM).

Responsibilities:

Involved in Support team in planning, coordinating and operationalising of programmes

• Support in tracking timelines for these programmes to ensure that all aspects are adequately covered.
• Support in tutor recruitment for all programmes.
• Support in planning and scheduling the various programmes. Notify tutors and students on details of teaching events.
• Create and tag tutors and students to learning events, assessment quizzes, teaching hours and feedback on Learning Management System (LMS).
• Populate all teaching materials onto LMS in a timely fashion for tutors and students.
• Create feedback events for all teaching sessions and tag tutors accordingly. Generate feedback reports for faculty’s review.
• Hosting of webinars over Zoom. Support tutors by hosting slides, Poll Everywhere and Zoom quizzes creation for webinars.
• Support and prepare materials (tutors’ handouts, scoring sheets, signages, carpark coupons, stationeries etc) for campus-based workshops.
• Liaise with stakeholders to book all required teaching facilities.
• Support in collating and checking mark sheets to achieve zero exam errors for CA components (5 quizzes)

Support in strategic recruitment and appointment of adjuncts

• Arrange for interviews with teaching adjuncts. Coordinate site visits to adjuncts’ clinics to assess suitability for teaching.
• Partner AA to see through each appointee’s appointment journey from start to end.
• Coordinate onboarding matters such as access cards, car parking privileges etc for adjuncts.
• Maintain DFM’s database of appointees. Monitor their allocated FTEs and advise if there is a need to modify according to appointees’ teaching commitments.
• Track expiry dates of appointments and follow-up on re-appointment or cessation.

Administrative Support for finance & procurement matters

• Ensure timely payments to part time tutors and standardised patients
• Collate tutors’ teaching hours for Dean’s Office to compute and make PECT payments to teaching partners
• Procure office supplies, stationeries, laptops, IT accessories, softwares, etc

Other duties

• Organize meetings for department and programmes
• General admin duties such as mails despatch, filing etc
• Onsite support for Phase II, III & V clinical examinations

Requirements:

• Diploma holder with 1 - 2 years of working experience
• Candidates without Diploma qualification may be considered if they have substantial experience
• Experienced in planning, managing, and implementing programmes in a University setting.
• Team player, meticulous with ability to work independently and proactively.
• Strong interpersonal and communication skills.
• Resourceful with a creative ability to make things happen.
• Proficient in Microsoft Office Application (Word, Excel, and PowerPoint).
• Team player and meticulous.

Work Specifications:

• Location: Western area
• Working hours: Weekdays, 8.30am - 5.30pm. May need to commit to some weekends.

Job Description

· Conduct On-Site and On-Line Training to ensure customers are familiar with the features of our products.

· Conduct On-Site customer visitation to promote the value of our products.

· Help the sales team with upselling, cross-selling, and renewals.

· Liaise Delivery & Training schedule with customers.

· Professionally resolves product, service issues and complaints.

· Act & liaise with relevant departments in event of any issues and complaints from customers.

· Assist in creating training materials for the department.

· Accomplishes customer service and organization mission by completing related results as needed.

Education / Experience

· At least GCE ‘A’ level or ITE in any discipline.

· No Experience required

· Possesses a patient, friendly and pleasant attitude.

Specific Skills (Knowledge, skills and abilities)

· Experience in customer service or related field will be advantage.

· Aptitude with positive disposition is preferred.

· Possess good work ethics and good team player.

· Ability to communicate/ listen clearly and professionally.

· Keen interest in imparting skills and knowledge to others

We are a one stop integrated enrichment, tuition, revision and care academy in Singapore!
As part of our growth, we are seeking new team members in living our vision of nurturing the next generation of learners.
If you are dynamic and passionate, with a positive mindset, come join us to be an integral part of our dream team!

About The Role
To provide administrative and support services to the Centre Manager.
This is a dedicated internal and external client service role. You will be involved in paperwork documentation and filing, engagement with parents, interactions with the children and working co-operatively with all team members.

The Opportunity

• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report, etc)
• Prepare monthly forms such as teachers and students’ attendance form, sign in/out forms, school bus attendance forms, etc.
• Conduct daily health checks on the children upon arrival when necessary
• Assist parents in the purchase of merchandise such as uniforms, caps, books, etc
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Conduct stock-taking and restocking of supplies such as merchandise and stationery
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Handle other ad-hoc duties as assigned

Who we’re looking for:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Proficient in Taidii would be an added advantage
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task

Your role as the Administrative Officer is more than just a job ; it's an opportunity to shape the future of our community and make a lasting impact on those around us!

Ready to join us?

Connect with us today and be a part of something great!

How to Apply:
Take the next step in your professional journey by sending us your up-to-date resume/CV via this website.

Please do not hesitate to inquire for any further questions on this position and email me at [email protected]

Why us?
We love what we do and with a combined 60+ years experience in our team in education and care - we get it, we know what it is like and know what you are looking for.

We look forward to seeing you!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Operations and Customer Service Executive

• Salary: $2300 - $3200
• Location : Tampines East
• Working Days : 5 days (Friday & Saturday off)
• Working hours Monday - Thursday 12pm - 9.30pm | Sunday 830am - 7pm

Job Responsibilities:

• Front Desk Excellence: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Assistance: Assist in sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Job Requirements

• With relevant experience in music school is an added advantage
• Diploma or equivalent qualification
• Basic understanding of marketing and sales principles.
• Proficiency in Microsoft Office and willingness to learn relevant software.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Location: Orchard

Working hours: 5 days work week, normal office hours

Contract Duration: Asap - 4 months

Duties:

- Perform administrative/reception duties
- Attend to shoppers’ enquiries / feedback
- Assist in Advertising & Promotions activities such as issuing of contest coupons / gift vouchers
- Administrative duties and any other ad-hoc duties as assigned

Requirements:
- Willing to commit to weekends arrangement - including weekends and public holidays

- Experience in concierge/customer service role

- Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Appointment Setting Officer

Job Highlight :

- Flexible working hours - Work from home- Training is provided

Responsibility include:

- Communicating with new prospects and arranging appointments while following up with appointments set

- You will be WORKING FROM HOME, so you need to be independent and disciplined

Requirements:

- Willing to learn and adapt fast.

- Independent, motivated and self-driven.

Applicant should be at least 21 year old.

Singaporean/PRHousewife welcome

Taking care of the daily operations

The site’s daily operations will be at the heart of your role. As the person in charge, you’ll help the site managers provide high-quality property management services and plan the site’s daily operational activities. You need to constantly wear your proactive hat as you will be responsible in the site’s upkeep and emergency/crisis management plans.

Responsible for the day to day project management of some of the Property Services through the design, permitting and construction process. This includes the planning, coordination, communication and delivery of activities required to complete projects to a high standard and within existing project management practice

Job Responsibilites

• Responsible for the development of PC and mobile front-end, able to sort out related technical documents;
• Responsible for good communication with the product, UI and backend to provide continuous optimization of the product experience;
• Participate in the development of common components

Requirements

• Proficient in Web platform development, and solve mobile adaption and compatibility problems;
• Familiar with Web multithreading development, have practical experience in Web Worker, Web offline storage, WebAssembly and other related technologies;
• Solid knowledge of front-end basics (ES6, TS, Html, CSS, etc);
• Proficient in automated construction tools, such as webpack, understand its construction process and basic principles, and have experience in loader and plugin development;
• Familiar with mainstream MVVM frameworks, such us Vue, React, and understand their basic implementation principles;
• Familiar with Node.j development, experience in SSR development;
• Experience in Web security;
• Familiar with Hybird APP development and related mini program development

Better to Equipped with

• Experience in blockchain industry, familiar with Wallet, DAPP and other business development

• Manage full spectrum of accounts receivable and collection duties.
• Prepare inter-company billing and coordinate with external parties and clinic on billing matters.
• Supervise AR aging for prompt collection of overdue payments.
• Conduct monthly bank reconciliation.

Requirements:

• Diploma in Finance/Accountancy or equivalent.
• At least 2 years of relevant working experience
• Proficient in Oracle Netsuite and Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

· Position: Junior Indoor Sales Officer

· Location: Loyang Walk (company transport provided)

· Working hours: Monday to Friday (9am - 6.15pm) & once a month Saturday (9am - 12pm)

· Salary (commensurate with experience): Up to $3,500 + Daily Meals Provided + Performance Bonus

· Duration: Permanent

· Industry: Manufacturer

Main Responsibilities:

· Follow up on behalf of MD for new customers enquiries & follow through on order confirmation

· Communicating with customers, making outbound calls to potential customers, and following up on leads as provided by MD

· Handle potential customers' enquiries and gather feedbacks/comments on product samples and direct to relevant departments

· Generate sales report & quotations

· Co-ordinate and handle admin for specific export shipments

· Any other ad-hoc task as assigned by the MD

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Ability to manage multiple tasks simultaneously

· Minimum Diploma, Food Science or related

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Front Desk (Pet Shop) - Good Benefits with AWS + VB + Comm [3770]

• Working hours: 9am - 7pm
• Working days: 5 Days work (Off days will be on weekday)
• Locations: Great World MRT
• Salary: Basic $2500 - $3200 + Commission + AWS + VB

Job Description

• Greeting and welcoming guests, answering all calls and directing as needed and Talking with customers to select a grooming package
• Ensure all grooming appointments are properly scheduled
• Ensure workplace safety, hygiene level and cleanliness of the entire grooming centre
• Resolving customer problems as needed
• Assist Groomer Team on the day-to-day business operations
• Assist Daycare Team on the day-to-day business operations
• Assist in selling retail products & packages
• Handle and take care of dogs and cats
• Any other duties / tasks / projects as assigned

Requirements

• Not afraid to handle and take care of dogs and cats
• Prior experience in customer service
• 5 Day Work Week (have to work on weekends & some PH)

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

You will assist the Chief Engineer and Director of Engineering in the day-to-day maintenance operations work in the hotel.

You must be well versed in electrical wiring, air-conditioning, plumbing and all other general repair work.

You must possess NTC 2/3, minimum O level or diploma.

Previous working experience in hotels will be an advantage and you must be able to work on shifts and weekends/public holidays.

Possess a pleasnt personality and able to work in a team.

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

· Position: Admin Officer

· Location: Ang Mo Kio

· Working hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $2,800 + Performance Bonus + 21 Days Annual Leave

· Duration: Permanent

· Industry: Security & Communication Solutions

Main Responsibilities:

· Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc

· Manage facilities and general office needs for the office

· Welcome visitors and assist them in connecting with their hosts

· Maintains the live event production calendar

· Schedules appointments and arranges all travel for company staff

· Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies)

· Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma in Business Administration / Management or equivalent

· Minimum 2 years of experience in administrative tasks

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

The Security Officer is able to handle safety and security issues in the day-to-day operations. He/she must protect company’s assets relative to theft, assault, fire and other safety issues. He/she is also responsible for the security, safety and well-being of guests, employees and premises.

Primary Responsibilities

Manages the Control Room and daily routine assignments by Security Manager (SM)

· Visitors/Guests/Contractors Management. Verifies the ID of all visitors, guests and contractors of their visit and issue pass before entry

· Key Management – To record and issue departmental keys to the colleagues after verification. To acknowledge and record when the keys are returned

· To report and document all incidents in the Security Management Occurrence log

· Handles telephone enquiries in a professionally manner

· To record and take pictures of all Lost and Found Items surrenderred by colleagues or guests in the lost & found form and handover to Housekeeping

· To assist in evacuation

· To assist in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.

Carries out static duties

· Front Office – To ensure a peaceful environment, greet guest coming / going out of the hotel, to report and take action where required

· Main Driveway: ensure orderly traffic flow, advice drivers of unauthorized parking to park at designated car park and to report and take action if there is disturbance.

· To conduct checks on unauthorised parking, advise driver to park at designated car parks, to report and take action if there is disturbance.

· Loading Bay: ensure only authorised vehicles are allowed to park in the loading bay.

− To ensure smooth traffic movements in the loading bay.

− To ensure the vehicles are parked in an assigned parking lot.

− To ensure no obstruction cause to other vehicles using the loading bay.

− To verify the identities of all contractors/workers using the loading bay.

· To respond to any emergencies within 3 minutes or less.

Patrols hotel grounds and building

· Hotel patrolling for crime prevention and report of any incidents, disputes disturbances or properties left unattended.

· Perimeter patrolling to ensure that the hotel`s exterior walls are not vandalised or damaged, ensure street lamps are in working condition.

· To respond to any emergencies within 3 minutes or less.

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our Client is a corporate secretarial firm serving a diverse clientele across various industries in Singapore. The role of the Corporate Secretarial Officer will report to the GM of the company.

Job Responsibilities:

• Responsible for administrative matters with regards to corporate secretarial functions, such as company incorporation, preparation and arrangement of general and board meetings, paperwork and filing e.t.c
• Conduct compliance checks - company due diligence, KYC checks
• Maintenance of proper records and filing system
• Assist in monthly management reporting
• Provide advice on corporate governance and compliance matters
• Liaise with accountant to obtain financial information
• Any other tasks as directed

Requirements

• Minimum Polytechnic Diploma or professional certification in any field
• At least 3-4 years of corporate secretarial experience
• Possess strong initiative, good communication and interpersonal skills
• Committed and motivated individuals who are meticulous, have an eye for detail and enjoy working in a fast-paced dynamic environment

Additional Information

• 5 Day Work Week
• Office location: Raffles Place

Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA Personnel: R2199602
EA License: 19C9782