Job Scope

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Liaise with patients and family members and educate on medical follow up appointments
• Assist medical professionals in daily clinic operations
• Ad-hoc duties

Job Requirements

• Min N/O/A Levels or Diploma in any studies are encouraged to apply
• Able to commit on 3 months
• Customer service experience required
• Willing to walk and stand for long hours, dealing with patients in close contacts and comfortable to work in a hospital settings
• Office hours available
• Able to commence work immediately / short notice

Interested candidates are invited to email your resume to:

[email protected]

Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599
Ref #HJO

We regret only suitable candidates will be shortlisted for an interview.

Responsibilities:

• To handle Engineering Department for water/wastewater projects independently
• Drive development of designs by involving in planning, scheduling, and coordinating among the team.
• Manage and coordinate the review, submission, and approval of design by internal process and design team as well as sub-contractors.
• Manage & guide a group of engineers in terms of assignment, progress update, schedule, efficiency and ensure timely deliverable of quality designs & drawings.
• Attend project meetings and address technical concerns from clients, consultants etc.
• Lead research and develop design for new projects or tender preparation.
• Organize and chair internal meetings with project teams etc. for reviews, discussions, and progress update.
• Manage and lead site inspections to verify the execution of installation against the design approved.
• Manage the as-built drawings and ensure timely submission to clients.
• Manage and organize the approved drawings, technical documents systematically and keep good record for projects respectively.
• Other ad-hoc activities as and when needed

Requirement:

• Bachelor's Degree in Mechanical / Chemical Engineering
• Minimum 8 years of working experience in the management of complex water infrastructure projects
• Possess good communication and interpersonal skills
• Have strong sense of ownership and responsibility
• Team player and with strong leadership

Singapore Inspection & Engineering (SIE) is part of Swiss Group Screening Eagle Technologies (SET). SET provides a technology platform for intelligent inspection of the built environment. Supported by our investors like EDBI, the company was created through the merger of Dreamlab in Singapore and Proceq in Switzerland with a mission to protect the built world with software, sensors, and data. More SIE information can be found at https://www.screeningeagle.com/en/singapore-inspection-engineering.

We are looking for a dynamic and energetic intern to join as an assistant drone pilot. You will be working closely with our team to conduct research, assist in capturing drone data, process drone images using software and attend meetings with industry players.

What will you do

• Ensure operational readiness of the team’s personnel and equipment by:

1. Maintaining the department’s UA fleet
2. Updating flight and maintenance logs
3. Assisting quote generation, site recce, pre-flight planning and preparation
4. Acting as a visual observer for inspection flight.

• Process post-flight data, including image sorting, defect labeling, and 3D reconstruction model etc.
• Work with supervisors and R&D engineers to test the latest drone platform, sensors, and software.

What do we expect

• Currently pursuing Diploma/Degree in engineering, aviation, computer science or similar disciplines.
• Independent, comfortable to communicate with various parties and detail orientated.
• Safely orientated attitude on and off-site.
• Able to work on-site/outdoors.
• Past experience with drone, robotics and open-source software will be a bonus.

Kitchen Helper

• Salary: $1500 - $1800
• Working days: 5.5days
• Working hours: Monday - Friday 7am / 8am to 5pm | Sat 8am -1pm (to be discuss)
• Location: Kallang, Singapore

Job Responsibilities

• Serve breakfast / lunch / tea break meal to residents
• Assist on meal preparation (fruits / vegetable / Beverages)
• Looking after the areas and equipment you work within, making sure they are clean, tidy and well maintained at all times.
• Comply with Food safety and hygiene rules and regulations at all times.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Sales Admin Assistant

Location: Woodland

Salary range : $2000 - $3000

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Provide support to the Sales team in the administrative duties
• Assist in order processing, quotation and delivery arrangements.
• Liaise with customers on the shipment arrangement to ensure timely and cost-effective deliveries.
• General administrative tasks. (e.g handle customers' enquiries, data entry, filing etc)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyses the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organization

• Process vendor payments, staff expenses, and taxes.
• Manage intercompany charges and account reconciliation.
• Prepare spending and reimbursement reports for vendors.
• Assist in monthly Accounts Payable system closing.
• Support system enhancements and process improvements.

Requirements:

• Minimum Diploma/Degree with at least 1 year of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Our Retail Outlets has various Uchino Brand products, ranging from Towels, Men / Ladies Lounge Wear & Pyjamas, Bath Mat, Slippers, Shawl, Pillow case, Hair brush, facial brush and other Bath accessories.

Job Responsibilities:

• Attend to Walk-In customers purchase
• Recommend Uchino products to customers
• Simple presentation to our customers on our company's product feature and after care information to customers
• Build relations with customers for repeated orders.
• Ensure display and stock is always clean, tidy and well organised

Requirement:

• Secondary Education with at least 1-2 year working experience
• Product Training will be provided by the Sales Manager / Supervior
• Able to work as a Team and provide good customer skills
• 5 days work week (Overtime payable)

Others:

• Basic Salary: $2000 to $2400 (Excluding Commission)
• Total Gross Salary (Average around): $2800 to $3200 (Or Higher for high performer)
• Attendance / Mobile Allowance
• Attractive Commission / Performance Bonus (Team / Personal Commission)
• Medical Benefits / Staff Discounts
• Working Location at one of our 3 Retail Outlets (Raffles City Shopping Centre / Takashimaya / Marina Bay Sands)

Interested applicants, can email in their resume to [email protected]

Or email us your brief details;

1) Name

2) Mobile Number

3) Working Experience

4) Educational Level

The Facilities Management team is responsible for ensuring that our buildings and facilities support the empowerment and inclusion of our users. To this end, the team ensures that our building and facilities are accessible, safe and in working order, while also ensuring that the needs of our occupants are met.

The Assistant Manager will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services and supervise the work of Facilities Support staff.

Critical Work Functions

Development and Implementation of safety policies and initiatives to ensure a Conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Program Security Cards and issue to all new hires, collect all Security Cards card from resigned staffs and delete the access card in system

Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion

Resource Management and Reporting for Service Improvement

• Plan and implement facility improvement to improve efficiency and reduce wastage.
• Supervise maintenance and cleaning support staff and provide on-the-job training to them for effective school operations and ensure the cleanliness and safety of the school premises. The team is to provide logistical support for school activities.
• Supervise drivers and plan the transportation deployment

Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through learning and development and regular feedback on performance

Job Holder Requirements

• At least 4 years of working experience in Facilities Management or Engineering roles
• Some working experience in Social Services or Special Education sector will be an advantage

We are hiring HR Assistants

Job Scope:

• Provide administrative support to the HR Executive
• Handle recruitment issues
• To send resumes

Job Requirements:

• Minimum GCE ‘A’ Levels/Diploma
• Proficient in MS Office
• Possess good communication and interpersonal skills

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

To assist with clerical work in QA Department and support documentation and filling.

• Checking of online entries in BMR, production records.
• Preparation of BMR in accordance with the production planning schedule.
• Preparation of BMR as advice by Pharmacist/QA Batch Release.
• Record keeping of BMR produced, issued and destroyed.
• Issuance and retrieval of BMR.
• To cover receptionist at front office during his/her absence
• Any ad-hoc job as required.

Job Description:

• Compile new potential HA applications, respond to public queries and verify the submission of application forms.

• Plan and coordinate weekly chat sessions and quarterly induction sessions with interested members of the public.

• Closely monitor and follow up on application process for interested HA

• Support new HAs on understanding of systems and reimbursement procedures.

• Plan and coordinate with external vendor(s) for training curriculum and dissemination of information to HAs

• Tracking training sessions attended by HAs

Working Arrangement:

Location: Outram Park MRT Station

Salary: $15/H

Working Hours:

Mondays to Fridays: 9.00am to 6.00pm

Role Requirements:

• Knowledge in Microsoft applications
• Effective communication skills

Job Description

• Industry/ Organization Type: Warehousing/ Transportation and Storage
• Position Title: Warehouse Assistant (Part-Time/Morning Only)
• Working Location: East
• Working Hours: Monday - Saturday (7am – 11am)
• Salary Package: $10 per hour + CPF Contribution
• Duration: Part-Time

Key Responsibilities

• Loading and unloading of goods.
• Sorting and scanning of goods.
• Perform any other job duties as assigned.

APPLY NOW!!!

• Relevant working experience in warehousing/ logistics environment is preferred.
• Physically fit to carry up to 20-25kg of load.
• Able to commit to a permanent part-time role.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66146 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are looking for an Assistant Outlet Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

As an Assistant Outlet Manager, your responsibilities includes maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

You are expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Job Responsibilities

• To coordinating daily restaurant management operations.
• To deliver superior food and beverage service and maximizing customer satisfaction.
• To respond efficiently and accurately to restaurant customer complaints.
• To coordinate daily Front of the House and Back of the House restaurant operations.
• To regularly review product quality and research new vendors.
• To organize, supervise shift and prepare rostering of employees.
• To appraise staff performance and provide feedback to improve productivity.
• To estimate future needs for goods, kitchen utensils and cleaning products.
• To ensure compliance with sanitation and safety regulations.
• To manage restaurant’s good image and suggest ways to improve it.
• To control operational costs and identify measures to reduce waste.
• To create detailed reports on weekly, monthly and annual revenues and expenses.
• To promote the brand in the local community through word-of-mouth and restaurant events.
• To recommend ways to reach a broader target market.
• To train new and current employees on proper customer service practices.
• To implement policies and protocols that will maintain future restaurant operations.
• Any other tasks assigned by the Outlet Manager.

Requirements and skills

• Prior experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Prior customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable, PeachWorks and Raptor
• Strong leadership, motivational and people skills
• Acute financial management skills
• Diploma in Business Administration; Hospitality Management
• Singaporeans and PRs preferred

Please note that we are an establishment that serves pork.

5 & 5.5 days, 9am-6pm (Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm)

Salary: $2400 -$2800

Address: Pasir Panjang

Primary Function:

To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Job scope:

• To handle inquiries and ensure quotations are furnished to customers on time.
• Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
• Liaise with customers for delivery timings and locations
• Filing of invoices and other related documents.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.
• Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm and also on public holidays when applicable (also on rotation basis)

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Analyze financial statements monthly, reporting variances
• Tax computations for ECI, handle tax queries and review GST filings
• Coordinate with Corporate Secretary, Auditor, Tax Agent
• Monitor project KPIs and manage project budgets
• Submit quarterly, biannual, annual surveys and assess loan/lease agreements
• Ensure adherence to accounting policies and statutory mandates.
• Credit assessments for debtors and creditors.

Requirements

• Strong analytical skills with meticulous attention to detail

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Summary:

The main purpose of this position is to support the crewing department in managing the administrative tasks concerning the company's shore staff. It directly reports to the Crewing Manager.

Responsibilities:

• Keep and update crew members' personal records.

• Maintain crew training records and arrange training sessions for the crew as required.

• Assist the crewing department in handling administrative matters related to the company's sea staff.

• Check and process crewing-related documents and invoices.

• Coordinate crew changes and handle logistics efficiently.

• Provide reports and support to the Crewing Manager regarding the fleet of vessels.

• Organize interviews, medical check-ups, travel, and accommodation for seafarers.

• Arrange and validate seafarers' licenses, permits, certificates, and other necessary documentation.

• Prepare and brief seafarers on their employment contracts, company policies, and procedures.

• Collaborate with seafarer recruitment agencies when necessary.

• Assist the Crewing Manager in preparing and reviewing the monthly crew payroll.

• Ensure strict confidentiality is maintained.

• Carry out any other assigned tasks.

Requirements:

• Proficiency in Microsoft Office applications is mandatory.

• The ideal candidate should be meticulous, proactive, and maintain a positive attitude, with a willingness to learn.

• Ability to work effectively both independently and as part of a team.

• A positive outlook and great attention to detail are essential.

• Experience with Sage Easypay Software would be advantageous.

Our client is a global MNC in the property industry. Due to business needs, they are currently recruiting an Administrative Assistant to support their team. They are located in the Central, easily accessible.

Location: Tanjong Pagar

Responsibilities:

• Provide administrative support related to the compliance of policies within the organization.
• Conduct data checking and compile relevant information for compliance purposes.
• Undertake other ad-hoc duties as assigned by management.

Requirements

• Minimum 'O' level and above
• Proficient in Microsoft Office, especially Excel and Word.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW . Alternatively, you can contact us directly at +65 98331116

We regret that only shortlisted candidates will be notified.

Email Address: [email protected]

EA License No.: 19C9682

EA Personnel No.: R21101676 (Ng Zhi Qing Alethea)

Our client is a global logistics company specializing in the transportation of liquids, gases, and bulk goods. Due to business needs, they are now recruiting a Senior Operations Executive/ Assistant Manager (Claim) to be part of their Operations team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Identify and handle potential claims from customers and partners
• Work closely with the insurance team to manage and process claim files
• Respond to customer and third-party claim notifications
• Lead and guide in managing incidents related to claims across different business units
• Verify liability based on standard operating procedures and agreements
• Collaborate with teams to minimize losses and propose cost recovery solutions
• Manage claim-related documents like LOIs, liability letters, and invoices
• Follow up on ongoing claim cases with different teams and partners
• Provide regular updates on open claims to the insurance team and management
• Support the Operations Manager in meeting KPI targets and improving efficiency
• Any other duties as assigned

Requirements:

• Minimum Diploma in related field
• At least 2 years of experience handling ISO Tanks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

Responsibilities:

• Assist with day-to-day administative tasks
• Handling onboarding documents
• Handle phone calls, emails and correspondence as needed
• Other ad-hoc duties as assigned

Requirements

Min A/N / O level
Good interpersonal skills
Able to start work within short notice

For interested candidates, please send your most recent and updated resume to [email protected]


Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Salary: up to $2.4k

Job Duration: 1 year

Working Days & Hours: Mon to Fri 8am - 4.30pm

Location: Jurong Island (Pick Up from Jurong East)

Job Description:

raw material process and finished product quality control analysis.

advance maintenance, calibration and troubleshooting of assigned laboratory equipment.

maintenance of chemicals and consumables inventory, preparation and standardisation of chemical reagents and waste management.

maintenance of quality records and development of quality procedures.

Calibration of equipment.

Conduct and contribute to risk assessment, Quality Procedures and Decision making on quality & maintenance.

Procurement of materials and budget controls.

Implementing QA & Safety Activities.

Job Requirements: Min Diploma in Chemistry

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

The Division of Physics and Applied Physics in the School of Physical and Mathematical Sciences of NTU provides a multidisciplinary academic program that provides students with a wide-ranging and up-to-date education. It offers undergraduate training leading to BSc (Hons) in Physics or Applied Physics, as well as graduate training leading to MSc and PhD degrees. Details of the Division can be found at http://spms.ntu.edu.sg/PhysicsandAppliedPhysics/Pages/Home.aspx .

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

The candidates are expected to:

· Establish a world-class research program,

· Enhance the School’s visibility as an international leader in education and research

· Teach undergraduate and graduate courses

· Actively collaborate with NTU faculty and researchers

Responsibilities:

· Conduct high-quality innovative research in terms of publishing top-tier papers

· Giving invited talks at international conferences, securing competitive research grants, and supervising research personnel

· Contribute to teaching and course development at the undergraduate and postgraduate levels

· Giving academic supervision of undergraduate and graduate students

· Undertake administrative and/or leadership roles

· Contribute to other service-related activities assigned by School and University

Requirements:

· PhD in Physics or a related discipline

· Strong record of research and relevant publications in reputable peer-reviewed international journals

· A good track record of supervising research staff, postdocs, students, and interns in relevant fields

· Experienced in cross-disciplinary research initiatives and collaboration

Application:

Please click the apply button and submit the following documents to us:

· Cover letter

· Curriculum Vitae including a full publication list

· Statement of current and future research interest

· Teaching statement

· Name of three referees

All applications and materials submitted will be held in strict confidence.