Location:
Bishan

Working Hours & Salary:
Any 5 days/week, Mon to Sun

• AM Shift 7am to 430pm - $12/hr
• PM Shift 12pm to 9.30pm - $14/hr
• Rostered including weekends and PH

Job Scope:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquiries of patients and visitors including phone enquiries.
• Perform wheelchair cleaning
• Required to transfer deceased body (not frequently)

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Company and Job Overview

-Japanese company is hiring!

-Work place: West area

-Title：Office Manager (Japanese Speaking)

Job Responsibilities

• Hiring related tasks (Job Posting, Screening of applicants, Interview coordination, Recruitment procedures)
• Payroll (including payroll for all store staff, using the system)
• Contracts (employment related)
• Office staff management
• Other ad-hoc duties

Job Requirements

• Experience in HR related work (especially hiring) in Singapore
• F&B industry experience is welcome
• Teamwork oriented and able to work smoothly in reporting
• Business level English or above (as required for internal and external communication)
• Daily conversation level Japanese (as required for internal and external communication)

Other Information

Salary: Monthly S$4,000-$6,000/month

Work Hours: 9：00am ～5：30pm

If you are interested in the role, please click APPLY Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte.Ltd （EA Licence Number: 90C3026）

EA Personnel Name: Naoko Ishii （EA Personnel Registration Number: R22109764）

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Office Admin
• Working Location: Tuas (Transport provided in Boon Lay & Choa Chu Kang MRT)
• Working Hours: 5.5 days (Mon – Fri, 8.30 am-5.30 pm; Sat, 8.30 am - 1.00 pm)
• Salary Package: Basic salary $2,600 + AWS + Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Be the main contact between executives, employees, clients, and external partners. Answer phone calls, respond to emails, and handle correspondence.
• Order office supplies, maintain inventory, and ensure computers and printers are in good working condition.
• Provide administrative support to various departments, including the sales department.
• Organize and maintain both paper and electronic files, manage databases, and ensure information is accurate and up to date. Tasks include retrieving and processing invoices, scanning documents, and sending documents to customers.
• Assist with basic bookkeeping tasks like processing invoices and maintaining records.
• Oversee the maintenance of office facilities and equipment, ensuring a safe and efficient work environment.
• Maintain the confidentiality of sensitive information and ensure compliance with data protection regulations.
• Provide support to clients or customers who visit or call the office.

APPLY NOW!!!

• Minimum GCE O-Level or equivalent.
• At least 1-2 years of relevant experience is preferred.
• Good communication skills and multitasking abilities.
• Proficiency in MS Office (Word, Excel, and PowerPoint).

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68539 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Coordinate office operations: Coordinating office activities and operations throughout the company to secure efficiency and compliance with company policies

• Divide responsibilities: Supervising administrative staff and dividing responsibilities to improve performance

• Support upper management: Manage agendas, travel plans, appointments and manage emails, letters, packages, phone calls including other forms of correspondence

• Update database: Create and update databases and reports for financial information, personnel and other data

• Office support: Keep stock of office supplies and place orders when necessary

• Assisting colleagues: Assist colleagues whenever necessary

Requirements

• Experience as an office administrator, office assistant or relevant role

• Outstanding communication and interpersonal abilities

• Excellent organizational and leadership skills

• Familiarity with office management procedures and basic accounting principles

• Excellent knowledge of MS Office and office management software

• Qualifications in secretarial studies will be an advantage

Responsibilities:

• Prepare patient and assist dentist in dental procedures
• Conduct equipment care and sterilization
• Collect and record any medical and dental histories
• Assist in cashiering and appointment duties.

Requirements:

• Minimum of 2 years’ experience in similar role
• Good communication skills and patient.
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy

Job Title: Temporary PSA, Front Office
Duration: 4 months
Location: Bishan

Work Schedule:

• Flexible 5-day work week (Monday to Sunday)
• AM Shift: 7:00 AM to 4:30 PM - $12/hr
• PM Shift: 12:00 PM to 9:30 PM - $14/hr
• Rostered shifts including weekends and public holidays.

Job Responsibilities:

• Perform reception and front desk duties, including greeting and assisting patients and visitors.
• Handle general enquiries from patients and visitors, both in-person and over the phone.
• Assist with portering and triaging duties, such as transferring patients between different locations within the facility.
• Clean and maintain wheelchairs and other assistive equipment.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Description:

⏲️Working Hours: Mon-Thu 8.30am-6pm ; Fri 8.30am -5.30pm

Job Title: Temporary PSA, Front Office
Duration: 4 months
Location: Bishan

Work Schedule:

• Flexible 5-day work week (Monday to Sunday)
• AM Shift: 7:00 AM to 4:30 PM - $12/hr
• PM Shift: 12:00 PM to 9:30 PM - $14/hr
• Rostered shifts including weekends and public holidays.

Job Responsibilities:

• Perform reception and front desk duties, including greeting and assisting patients and visitors.
• Handle general enquiries from patients and visitors, both in-person and over the phone.
• Assist with portering and triaging duties, such as transferring patients between different locations within the facility.
• Clean and maintain wheelchairs and other assistive equipment.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

We are seeking applicants who are keen to join a startup hedgefund at our newly renovated 10,000 sqft office premises in the CBD location.

Candidate must have:

Min. 5 years of working experience preferably in financial/banking/fund industry

Min. 3 years of admin/executive support role to senior management

Experience in handling complex calendar and schedule management including travel logistics arrangements, visa applications etc.

Diploma or Degree qualifications

Role requirements:

Situated Front of House position

Overall (lead) in charge of office operations, includes all front of house duties

Includes managing tea lady, cleaners, deliveries, couriers, vendors, maintenance etc

Includes onboarding of employees preparation of access and setup etc.

Data entry onto excel or via internal systems

Submission of senior management or c-suites expenses into Concur

Deal with Investors events and meetings

Preparation of Investors materials and marketing decks

Handle Office team events and functions

All other adhoc administrative duties

Available immediately or in less than a month

Career Progression:

Further development of above role into an Office Manager title if performance is proven

Opportunities to take on HR related admin duties if keen

Opportunities to be an Executive Assistant to c-suites if keen

Summary of Job Responsibilities

Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences and early check-in requests so as to create an unforgettable arrival experience. We also ensure that we bid them farewell and welcome them back upon check-out.

Our hotel host numerous leisure and corporate groups. These delegates’ arrival and departure experiences are handled by our Group Reservations and Front Office Groups TMs. In order to ensure their group arrives and departs smoothly, the team works closely with our Sales and Conference team, event organizers and tour leaders. Our Groups Billing TMs reviews all contracted agreements, serving as the bridge between both parties, to ensure that all contractual commitment and obligations are met and delivered, ascertaining seamless commencement of account closing process with the issuance of invoices. Front Office Accounts handles all guests’ billing issues and dispute within the department. In order to resolve guests’ disputes efficiently, the team works together with Finance to sort out the billing discrepancies. The team also checks guests’ credit to ensure sufficient amount of deposits is collected. Guest Relations takes care of our hotel room inventory and the room assignments. They work closely with Housekeeping and Facilities team to ensure rooms are turnover.

Job Responsibilities

• Accomplish Day to Day Operations
• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle the arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ s challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process.
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange
• Handle hotel expenses settlement of Gaming VIPs.
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back-to-back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.
• Perform Service and Operational Excellence
• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.
• Apply Operational Risks
• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound
• Participate Employee Engagement
• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training
• Involve in Documentation, Financial and report management
• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE ‘N’ or ‘O’ Levels
• Qualifications in Hospitality Management from a recognized institution is an added advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Able to communicate in Japanese for our Japanese-speaking guest
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• PC Literacy and good typing skills.
• Basic knowledge in Microsoft Office applications

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Location: Marine Parade (5.5Days) , Bishan (5days) , Orchard (5 Days)
Working Timing: Mon – Fri (9am-5pm), Only Tue & Fri need to work till 7pm
Starting Salary: $2,500 -$2,800

About Us:
We are dedicated to providing exceptional Vision Care in a warm and welcoming environment. Our team of skilled professionals is committed to enhancing the vision and overall eye health of our patients. We believe that a positive, fun-loving atmosphere contributes to both staff satisfaction and excellent patient care.

Key Responsibilities:
Patient Care and Interaction:

• Greet patients with a friendly and professional demeanour, ensuring a positive first impression.
• Assist patients with the completion of necessary forms and paperwork.
  Schedule and confirm patient appointments, handling any necessary rescheduling or follow-up.
• Provide information to patients regarding procedures, treatments, and eye care products.

Clinical Support:

• Prepare examination rooms for patient visits, ensuring cleanliness and readiness.
• Assist ophthalmologists and optometrists with various diagnostic tests and procedures.
• Perform preliminary tests, such as visual acuity tests and ocular pressure measurements, under the supervision of eye care professionals.
• Maintain and sterilize medical equipment and instruments according to clinic protocols.

Administrative Duties:

• Handle billing and private/corporate insurance claims, including verifying insurance information and processing payments.
• Order and stock medical supplies, ensuring adequate inventory levels.
  Manage emails and Whatsapp Hotlines enquiries.

Team Collaboration:

• Work closely with other clinic staff to ensure efficient workflow and patient satisfaction.
• Provide support and assistance to colleagues as needed, fostering a collaborative work environment.
• Able to travel to different branches (Transport fees will be compensated).

Qualifications:

• Minimum O-Levels Certification
• With Relevant Experience
• Able to support different outlet when needed
• Proficiency with office software and basic medical equipment.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Looking for friendly and hard working individuals with an interest in dance and fitness to join our FOH team.

Responsibilities include:

Opening and closing the studio.

Greeting and signing in clients.

Managing studio booking software.

Responding to general inquiries.

Maintaining studio cleanliness and organisation.

Internally Recruit Express are looking for Temp Consultants

• Responsible for the assisting with recruitment cycle from getting details from candidates for their resumes to helping to communicate offers to candidates
• Assisting with submissions and checking of documents
• Coordination of interviews for candidates

Requirements:

• Min. Diploma / Degree in any Discipline, preferably in Science (Nursing, Chemistry, Applied Science, Lifescience, Business, Human Resource, Business Management etc)
• High Optimism and a Never-say-die attitude!
• Resourceful, motivated and persistent
• Dedicated, committed and responsible individuals
• Great team spirit, persistent, good communication and interpersonal skills
• Being passionate about meeting people is essential, you must enjoy meeting and interacting with diverse sorts of people as well as interested to foster closer relations with your clientele and candidates
• For successful candidates, Recruit Express offers an attractive remunerations, comprehensive training and a dynamic working environment and exciting opportunities to develop a rewarding career!

Interested candidates please send a copy of your resume to [email protected]

Denyse Nicole Tan Shuqin

Recruit Express Pte Ltd

C.E.I Registration No.: R1333503

EA License No. 99C4599

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Responsibilities:

• Assist customers by answering questions and directing them to pharmacists.

• Help pharmacists dispense medications by counting, labelling, and packaging.

• Manage inventory by stocking shelves and maintaining supplies.

• Process prescriptions and handle administrative tasks like insurance forms.

• Keep the pharmacy clean and organized.

• Provide basic information on medications and health-related queries to customers.

• Follow pharmacy laws and regulations for safe medication handling.

• Support overall pharmacy operations, including payment processing and restocking shelves

Requirements:

• GCE ‘N’ / ‘O’ / ‘A’ Levels or Diploma Holders

• Good communication and interpersonal skills.

• Good team player, have an eye for details and ability to multi-task

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Singlife Medical Insurance Benefits
• Tuas West Road
• 5 days work

Job Responsibilities:

• Perform general cleaning duties
• Clean and sanitize office spaces, Common areas, Pantry areas, all toilets and other designated spaces.
• Empty trash bins as needed.
• Monitor and replenish cleaning supplies as necessary.
• Adhere to a regular cleaning schedule as outlined by the supervisor.
• Cooperate with other office staff members and perform additional tasks as assigned.

Job Requirements

• Prior experience in cleaning or housekeeping preferred.
• Ability to work independently and efficiently.
• Strong attention to detail and commitment to cleanliness and hygiene.
• Must be reliable, punctual, and trustworthy

*Only shortlisted candidates would be notified**

Admin

• Working Hour : Monday-Friday [ 10am-7.30pm ]
• Location: Rochor
• Salary: up to $2500

Requirements:

• Preferably familiar with autocount accounting software

Job Scope:

• Assist other administrative works, or any ad-hoc task to assist senior
• Stock Count

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

• General Cleaning: Sweep, mop, and vacuum floors, including office spaces, hallways, lift and restrooms.
• Trash Disposal: Empty trash bins and recycling containers regularly and ensure proper disposal in designated areas.
• Surface Cleaning: Dust and wipe down desks, office furniture, and countertops to maintain cleanliness and hygiene.
• Toilet Cleaning: Clean and sanitize restrooms, including sinks, toilets, mirrors, and floors. Restock necessary supplies like soap, paper towels, and toilet paper.
• Pantry Maintenance: Clean and sanitize Pantry areas, including countertops, sinks, and appliances (e.g., microwave, refrigerator).
• Window Cleaning: Clean windows and glass surfaces to ensure clarity and prevent streaks.
• Organizing: Ensure that common areas are organized and free of clutter, including waiting areas, meeting rooms, and hallways.
• Inventory Management: Keep track of cleaning supplies and inform management when new supplies are needed.
• Health & Safety Compliance: Follow all health and safety regulations while handling cleaning chemicals and equipment.
• Any other ad-hoc tasks and duties assigned by reporting manager and/or management

Job Requirements:

• Any experience as a cleaner or janitor, preferably in an office environment.
• Knowledge of cleaning chemicals and supplies, and ability to use them safely and efficiently.
• Ability to work independently and manage time effectively.
• Strong attention to detail and ability to maintain high standards of cleanliness.
• Physical ability to perform cleaning tasks, including lifting, bending, and standing for extended periods.
• Good communication skills and a professional demeanour.

Role

An exciting opportunity with a growing company to handle a dynamic scope including Executive Assistance to the management team, office management work and some HR admin matters. The Singapore corporate office size is less than 15 people hence this scope is manageable and will keep the incumbent sufficiently engaged.

Responsibilities

Executive Assistance

• Executive Secretarial support to a lean management team.
• Schedule appointments, maintaining calendars, and sending reminders.
• Maintaindatabases, keeping records, maintaining correspondence.
• Liaise with internal departments, answering calls, and making travel arrangements.

Office Administration

• Order office supplies, managing mail and courier services
• Facilities Management

HR Administration

• Liaise with external HR vendor on matters related to payroll, insurance management, annual leave, CPF etc.
• You may be required to perform other ad-hoc tasks or project work that may be deemed necessary.

Requirements

• At least 8 years experience in Executive assistance and HR admin/Office Management and/HR admin work
• Proven experience working in a cosmopolitan working environment
• Able to demonstrate high level of discretion
• Professional maturity and able to be preemptive
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Suitable amount of resilience and ability to take constructive feedback if needed

Interest and referrals to [email protected]

Reg: R1544641 Lic: 116S8060

Responsibilities:

• To process refunds within 3 working days from receipt date
• To process refunds within 3 working days upon requested date
• To process refunds within 2 working days from requested date
• Replies to email queries within 48 hours
• Handles enquires from patients about refund process/status

Requirements:

• Diploma Level (Healthcare related, Accounting, Business, Marketing, Mass Comm, Hospitality)
• Competent and fluent in spoken and written English
• Computer Literacy - Microsoft office Knowledge / SAP (Advantage)
• Preferably 2 years of working experience in administrative support and customer service Experience in healthcare would be advantageous

Job Description

Duties and responsibilities include but not limited to:

1. Managing the day-to-day running of the office
2. Handling correspondence, scheduling appointments, and organizing records
3. Facilitating communication between staff and customers
4. Greeting visitors, answering inquiries, and resolving issues
5. Keeping track of information such as company data, filing, customer appointments, and meetings
6. Other ad-hoc duties

Important Qualities

1. Being an effective communicator with both written and verbal skills
2. Being able to prioritize tasks and manage their own schedule as well as the agendas of others
3. Having a keen eye for detail when keeping track of information
4. Being able to manage events and calendars to ensure schedules are up to date and easy to follow

Job Requirements

1. Minimum Post-Secondary Diploma holder
2. Minimum 3 years of relevant working experience
3. Being proficient with Microsoft Office products for creating, managing, and sharing documents

Working Schedule

• Monday to Friday: 8.30am to 5.30pm

• To perform general cleaning duties including sweeping, mopping, dusting, and vacuuming.
• To clean and sanitize restrooms, pantries, and common areas.
• To ensure waste bins are emptied and cleaned regularly, including sorting and proper disposal of recyclables.
• To assist with shredding and proper disposal of sensitive documents.
• To maintain the general cleanliness of warehouse areas, driveways, and landscape features.
• To ensure office furniture, equipment, and fixtures are clean and well-maintained.
• To replenish supplies such as toilet paper, soap, and other consumables as needed.
• To report any maintenance or repair needs to the management.
• To follow cleaning procedures and adhere to workplace safety and health guidelines.

Requirements:

• Atleast 1 year of relevant working experience
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Descriptions

• Greet Guest and visitors warmly and make them feel welcome and attended.
• Manage guest/customers enquiries, requests, feedback
• Answer phone and email inquiries from potential guests in a timely and respectful manner.
• Receive and redirect mail, phone calls, packages, etc
• Perform basic administrative /secretarial/reception duties.
• Maintain inventory and supplies and order new stock as needed.
• Running errands to assist guests/customers.
• Handle errands to assist guests/customers.
• Record incident reports and assist in follow-up actions (if any)
• Ensure that guest spaces and lobby are clean and tidy.
• Any other a hoc duties as assigned by Singtel Corporate Security Management.

Job Requirements

• 5 days work week
• Min. O Levels or Diploma in Administration or equivalent.
• Proficient in Computer Skill such MS Office.
• Meticulous and have an eye for details, able to multi-task and independent.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organizational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/departments as the need arises.

- Willing to work in SHN environment during COVID-19.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

Highlights:

• Contract duration: 1 year contract
• Salary range: $2400 - $2900 (based on experience)
• Working location: One North MRT
• Working hours: Monday – Friday, 8:30am – 6pm.

Requirements:

• Diploma or Degree holder
• Min. 1 year of relevant experience in Office Administration, Office Management, and/or Registry & Admin Work.
• Proficiency in Microsoft Office (e.g.: MS Excel)

Key responsibilities:

• Digitalization of files and conducting quality checks of files to ensure accuracy.
• Coordinate, liaise with, and set up any logistics support for any group discussions, interdepartmental communications, and any meeting support (e.g.: prepare slides and equipment).
• Assist in event coordination, EDM & visual material preparation, and user education for new system roll out. Address any enquiries raised by users.
• Registry management support, including organizing and managing physical files in the registry.
• Other duties as assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected].
We regret to share that only shortlisted candidates will be contacted.

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053