Job Description

General Staffing is a strategic business unit in Quess Singapore. It is a service line that partners with clients to address their talent needs in non-technology areas such as customer support, finance, manufacturing, warehouse, logistics, e-commerce etc.

Responsibilities

• 360 recruiter - Identifying new business opportunities - with "Go to Market Strategies" and Solution Selling+ recruitment
• You would be required your own individual target
• Client management and escalation control by addressing client satisfaction issues promptly
• Team management; Managing and supervising the performance of team members and assisting them to achieve their targets and resolve issues; stable team and achievement-driven
• Conducting in-depth data analyses using traditional and advanced methods
• Interacting with Q-level, CMs, Directors etc. getting immediate opportunities and schedule meetings.
• Provide support, guide and coach team members in performance management, training needs definition, identification and fostering of high-potentials, succession and career path planning and conduct local talent reviews

Qualifications

• At least 5-7 years experience in driving revenue and key account management, with experience in client and talent acquisition
• Extensive experience in General Staffing recruitment; Experience in the recruitment of both business positions and back office positions
• Must be involved planning and implementing best practices on sales, delivery, marketing, and business initiatives to support corporate objectives
• Familiar with MOM rules and regulations; Understand and able to interpret Singapore employment and labour laws
• 1-2 years of prior experience in managing 2-3 team members and scaling the operations team.
• Singapore Staffing experience is mandatory

• Maintain and expand our present client base through sales calls, advertising, brochures and conferences.
• Provide regular feedback & highlight potential project & client.
• Identify new customers and new business opportunities.
• Develop product training, configuration and sales aids, as well as service and maintenance plans.
• Work alongside with overseas Sales and Product Managers to achieve annual sales plan.
• Update & review product pricing and establish new product.
• Closely monitor & communication with the client to get update & success on the quotation.
• To obtain market information on status of upcoming projects, jobs awarded and clients references.
• Provides marketing and new business development support globally to sales personnel.
• Conduct market research to determine market competition and requirements for existing and future products.
• Achieving annual sales target.
• Manage portfolio of customer & potential client.
• Ensure proper handling of customer complaints and provide ongoing customer service.
• To follow-up closely in monitoring the status and progress of tender submission.
• Lead, direct and motivate corporate sales team in achieving the overall corporate sales objectives.
• Execute & follow through the confirmed order process & client process.
• Responsible to uphold all company policies and insure that division facilities and equipment meet all federal, state, and OSHA regulations.
• Not authorize to sign any company documents during probation period.

JOB SUMMARY, PRINCIPLE ACCOUNTABILITIES AND RESPONSIBILITIES

• Responsible for market development and trading of Second-hand vessels, New Building and Offshore on the platform, including but not limited to dry bulk carriers, container ships, oil tankers, chemicals, LPG/LNG, yachts, etc.
• Basic the ship resale characteristic and business model, to provide ideas, suggestions for online ship resale process and improve user experience on the platform
• Lead the team to continuously increase the number of used ships for sale on the platform and allow potential buyers to have more option vessels
• Collect and review details of ships, the listed price and shipowner's background, improve the quality of ship information posted online.
• Conduct professional evaluation on the market value of the ships, to provide support for buyers and sellers in decision making process.
• Provide matchmaking services for buyers and sellers to negotiate price and contract terms, and encourage both parties to bridge their differences and reach a deal through online chat system
• Establish business partnership with major global ship financing institutions to provide financing services to shipowners as required
• Arrange ship survey and assist in issuing ship survey report
• Follow-up services related to the delivery of the vessel, including but not limited to the change of vessel class, nationality, repair and alteration, import and export procedures, insurance, crew arrangement, etc., to achieve the smooth delivery of the vessel
• To encourage Buyers to utilize follow-up services through the platform, including bunker, ship provision, spares, crew and other one-stop services
• Provide training, guidance , conduct assessment and other management work for the team members to improve the team effectiveness
• Assisted in formulating SNP marketing strategies , to improve the accuracy of marketing slogan and ensure overall effectiveness of the product promotion campaign
• Other tasks as assigned by management.

JOB SPECIFICATION / REQUIREMENT / COMPETENCY

• Practical operation and management experience in SNP process in a shipping company or Shipbroker company.
• Basic knowledge of Internet e-commerce, keen in IT process, and understand maritime e-commerce.
• Maintain extensive Shipping industry networks and customer resources
• Have a good reputation in the industry, with professional ethics, positive and open minded, good English and Chinese communication skills
• Recognize the fast-paced, goal-oriented corporate culture of Internet companies.

EDUCATION / EXPERIENCE

• Bachelor degree or above, major in maritime/maritime management/shipping/maritime law, etc.
• More than 10 years maritime industry experience, at least 5 years is in Management position.

Please send an updated resume to [email protected] or apply directly if you are keen to apply for this position

We will contact you if you are shortlisted for this position