Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Provide general clinical pharmacy services in direct patient care settings independently or in collaboration with a multidisciplinary health care team to promote wellness and optimize medication therapy outcomes for patients with a broad range of disease states.

Provide pharmaceutical care to defined standards and assure the quality use of medicines.

Provide education and training to trainees, pharmacy students, support staff and the public.

Provide guidance to trainees, pharmacy students and support staff and supervise their professional training and development.

Initiate and/or participate in clinical research independently or in collaboration with other health care disciplines, and publish abstracts and/or scientific papers in peer reviewed journals.

2.1 Primary Responsibilities and Duties (90%)

Clinical Practice

• Provide general clinical pharmacy services in assigned patient care area/service.
• Participate within a multidisciplinary health care team to ensure optimization of medication therapy and outcomes for patients.
• Identify and define patient-specific medical problems, recommend, implement and manage patient pharmacotherapy, review, counsel, dispense and/or supply medications as needed, provide ongoing monitoring and adjustment of patient's drug therapy, resolve and/or prevent patient's drug-related problems in accordance with departmental policies and procedures, work and/or consult with other health care providers to improve patient outcomes.
• Promote and monitor for adherence to prescribing guidelines or drug use protocols.
• Provide professional advice and evidence-based drug information to patients, pharmacy students and the health care team.
• Work with patients, caregivers and other health care providers to ensure safe, cost-effective, timely distribution and quality use of medication that will best meet the patient's needs, achieve desired patient outcomes and assure continuity of services.
• Communicate with patients and/or caregivers on a group or individual basis to ensure understanding of prescribed drugs, to resolve or prevent drug-related problems and to assure optimal patient cooperation in drug therapy.
• Document clinical activities as defined in the competency development framework and/or department guidelines.
• Serve on departmental clinical practice committees and/or other relevant committees as assigned.
• Provide educational programs and training to trainees, pharmacy students, support staff and the public.
• Contribute to the development or publication of high quality patient education materials.
• Provide guidance to trainees, pharmacy students and support staff and supervise their professional training and development.
• Contribute to the development and implementation of pharmacy professional standards, competency framework and/or assessments for pre-registration pharmacists at departmental level.
• Participate in and contribute to continuing professional development

Secondary Responsibilities and Duties (10%)

• Contribute to the review and evaluation of services, policies and processes; and contribute to the implementation of medication safety and quality improvements initiatives to ensure optimal outcomes at institution level.
• Participate, supervise and/or coordinate pharmacy activities relevant to clinical work.
• Any other duties or responsibilities as assigned.

Requirements

• Able to work independently and in a team
• Able to communicate effectively
• Possess clinical skills and knowledge in running ambulatory service(s) and/or Inpatient clinical services
• Hospital experience is preferred but not necessary
• Min 5 years in a clinical setting is preferred
• Masters in clinical Pharmacy, PharmD or Board certification
• Registered with the Singapore Pharmacy Council

If this role sounds interesting to you, please contact '[email protected]' to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will support the development of the SingHealth Duke-NUS Transplant Centre (SDTC) by coordinating efforts across different domains and stakeholders. Your role will involve planning and developing training and education programmes for the advancement and succession of transplant medicine, as well as developing an innovation strategy in SDTC. You will assist in marketing communication initiatives, such as promotional efforts to raise public awareness on transplantation and business development planning for all SDTC programmes. You will also work with the Ministry of Health on the promotion of organ/tissue donation and transplantation, and manage SDTC’s website and print collaterals used for publicity.

Additionally, you will provide administrative support to the SDTC management. This includes organising internal transplant related programmes or courses, collaborating with external stakeholders to identify potential formal partnerships/collaborations for overseas training, and managing the preparation of training proposals and approval papers for manpower development programmes. You will assist with grant applications and manage the administration and legality pertaining to various research projects. Furthermore, you will also be involved in the development and maintenance of transplant databases, identification of potential research collaborators with external stakeholders, and all research support activities within SDTC.

Requirements:

• Bachelor’s Degree in any discipline, preferably in Health Sciences
• Work experience in a healthcare setting will be an added advantage
• Proficient with Microsoft Office applications
• Experience in using programming/business intelligence software (e.g. Structured Query Language) will be an added advantage
• Strong verbal and written communication skills
• Good interpersonal skills and ability to work both independently and in a team

Overview

Deliver efficient and effective HR operations, by implementing processes and systems that support HR polices and initiatives. Develop communications materials and plan the engagement sessions to ensure changes are well implemented. Guide and train relevant team members.

Job Responsibilities

• Lead HR operational activities, guide, train and develop the team on the daily activities of the HR operations team.
• Implement new company policies and develop processes and systems that support HR operations’ needs.
• Design, monitor, and improve HR processes, policies, and technologies regularly from a peoplecentred perspective.
• Develop training materials, communications plan and engage with all stakeholders to ensure changes are well implemented.
• Be a point of contact for employees in the business and provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Lead and/or participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed.

Requirements

• Degree in Human Resource Management or equivalent from a recognized university.
• Sound knowledge of Employment Act and Labour Laws.
• Prior experience in HR operations and generalist work is required.
• Critical thinker and process-oriented.
• Strong interpersonal and communication skills.
• Resourceful and self-motivated.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The Office of Digital Empowerment is dedicated to revolutionising our healthcare ecosystem by harnessing the power of digital technologies to enhance patient care, operational efficiency, and innovation. Our primary objective is to help design, implement, and continually evolve a holistic digital strategy that aligns with the SingHealth's mission and goals. We aim to empower our employees with innovative technologies, fostering a culture of innovation and agility while facilitating a seamless, multidisciplinary collaboration. Through our efforts, we seek to create a patient-centric digital ecosystem that not only mitigates healthcare challenges but also drives sustainable growth and excellence in clinical and administrative workflows. The Senior Manager, Office of Digital Empowerment plays a key role in driving and spearheading this effort.

Job Description

As the Senior Manager, Office of Digital Empowerment, you will be responsible for the following:

• Create and manage clear roadmaps for strategic digital initiatives, set objectives, timelines, and success metrics, and ensuring alignment with the division’s digital strategy and SingHealth's overarching objectives.
• Lead cross-functional teams through ideation, conceptualisation, planning, and execution of digital projects.
• Foster a culture of innovation, agility, and continuous improvement within the digital empowerment team.
• Spearhead major digital innovation and transformational initiatives, driving the adoption of automation technologies such as robotic process automation (RPA), chatbots, and Microsoft 365 (M365) for enhanced workflows.
• Collaborate closely with key stakeholders to develop annual plans and budgets for digital projects. Manage budget portfolios and utilisation.
• Stay informed about emerging technologies and healthcare challenges, regularly assessing their viability and potential adoption to improve clinical and business workflows.
• Act as the digital representative, providing expertise and guidance in projects, task forces, committees, and initiating open conversations with senior management and key stakeholders.
• Establish and nurture both internal and external partnerships to advance digital transformation initiatives.
• Oversee and manage digital platforms, including websites, mobile applications, and digital tools, ensuring system service levels are met. Provide prompt technical support for any system-related issues that may arise.
• Demonstrate flexibility and readiness to undertake any additional responsibilities and duties assigned within the Office of Digital Empowerment.

Job Requirements

• Degree in Computer Science or Business Administration or related field; Master’s degree will be an advantage
• At least 10 -12 years of experience in the IT industry, including roles of a similar nature, with at least 4 years of managerial or supervisory experience
• Highly proficient in one or more of the following areas: cloud computing, voice/chatbots, RPA, and/ or M365 technologies
• Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them timely
• Possess a strategic mindset and ability to translate digital strategies into actionable plans
• Possess strong communication and influencing skills
• Self-directed and committed to continuous self-improvement

You will be responsible for planning and developing healthcare infrastructure facilities and managing various projects from proposal to completion. You will develop master plans and budget proposals, be involved in conceptual planning and conduct feasibility studies. You will also be required to handle design development, tender preparation and evaluation, and construction management.

Job Requirements

• Masters in Architecture with at least 5 years’ of relevant experience or Bachelor Degree in Architecture / Architectural Technology or Bachelor of Arts in Interior Design, Quantity Surveying or Estate with minimum 6 years of relevant experience in healthcare infrastructure facilities planning and development
• Extensive experience in designing hospitality facilities that involve extensive workflow and stringent environmental requirements is advantageous
• Knowledge in Building Regulations, Environment Health Safety and Workplace Safety Health requirements pertaining to infrastructure facilities development
• Team player with excellent project management, supervisory, interpersonal and communication skills
• An independent self-starter who is proactive, adaptable and works well under pressure.
• Proficient in AutoCAD drafting

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

You will provide administrative support for Intensive the Care Unit (ICU) Council as well as secretariat and logistical support to assigned workgroups/committees under Group Medical’s purview. Your work will include organising and scheduling meetings with ICU Council members of SingHealth Institutions, preparing presentation slides and meeting minutes, and compiling data for reporting.

You will also provide support in the development and implementation of cluster-wide initiatives/projects by the Council. You will serve as project facilitator to engage all stakeholders and manage projects and resources to achieve desired project outcomes. You will perform ad hoc duties as assigned.

Requirements

• Bachelor’s Degree in any discipline preferably healthcare related Prior work experience in hospital setting would be advantageous
• Proficient with Microsoft Office applications
• Data management skills would be helpful
• Highly independent yet effective in a team setting
• Strong interpersonal, communication and writing skills

Overview

You will be responsible to assist the nursing team in providing personalized, specialised and cost-effective care to the patients in accordance to established hospital policies and procedures, standards of nursing care and practices.

Job Responsibilities

Primary Responsibilities:

Assist the Registered Nurse (RN) in the following:

· Admission, transfer and discharge of patients

· Patient care activities such as monitoring, documenting and reporting of patients’ conditions and progress; escalating and notifying RN of all unusual observations or happenings

· Preparation of trolleys and equipment for ward-based procedures e.g. blood culture, CVP / PICC, intra-pleural drain, lumbar puncture etc

· Perioperative care e.g. preoperative preparation, sending and receiving patients from operating theatres / endoscopy

· Perform basic cardiac life support

· Attends to patients’ care needs in their activities of living, such as bathing, feeding and toileting, skin care, lifting, mobilising and transportation

· Applies critical thinking skills during problem solving

· Practices safe care within own level of competency

· Displays compassion, a positive and caring attitude towards patients

· Adhere to proper use and care of equipment

· Maintains a clean and safe working environment

Secondary Responsibilities:

·Participates in continuing professional development activities to maintain competency in areas of practice

· Participates in continuous quality improvement activities and research process

· Supervise and guide nursing students, new joiners, graduated enrolled nurses and junior staff in their work

· Performs any other additional duties as assigned by Nurse Management Team

Requirements

· Recognised Enrolled Nurse Certificate or equivalent as approved by the Singapore Nursing Board (SNB)

· At least 2 years working experience in acute setting

· Good interpersonal and communication skills

· Compassionate, positive and caring nature

· Prepared to work on 3 rotating shifts

· Fresh Local ITE graduates welcomed to apply

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview
The job-holder is responsible to provide a safe and clean environment for the surgical patient.

Job Responsibilities
Primary Responsibilities (80%):
• Check the suction and diathermy machines for cleanliness and good working order
• Check operating lights for clarity and good functioning
• Clean, check and prepare operating table and accessories
• Prepare the operating room for each patient scheduled on the operating list
• Assist in the safe transfer of patient from trolley to operating table and vice versa
• Assist in positioning the patient
• Assist surgeon in application of tourniquet
• Adjust and focus the operating lights and assist nurses in patient care
• Perform daily inventory check on positioning aids and accessories
• Perform cleaning of the operating room in between cases within 15mins
• Clear soiled linen and surgical wastes to the disposal room after the next case had started or when necessary time allows
• Ensure that the disposable suction liner is capped tightly before discarding into the biohazard bag
• Maintain proper housekeeping of OT suite which include operating room, prep-room, scrub room, Anaes room and sluice room daily
• Do terminal cleaning at the end of the list or after infected cases as stated in the protocol
• To stay in the operating room to assist the surgical team when needed, eg. Change the suction liner, additional adhoc equipment needed etc
Secondary Responsibilities (20%):
• Maintain proper housekeeping of pantry
• Transport patient from the ward to OT and vice versa
• Perform routine cleaning of OT equipment e.g. tourniquet, light source etc weekly
• Perform any other duties as assigned

Requirements
• WSQ Higher Certificate in Healthcare Support (Operating Theatre Support) or relevant working experience as an Operating Theatre Technician
• Possess initiative and keen to learn
• Possess good interpersonal and communication skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

You will be responsible for the full spectrum of the finance, budgeting and reporting functions of SingHealth Fund (SHF). You will assist the Manager in the preparation and analysis of consolidated SHF sub-accounts on financial reports and budget for Board/Committee meetings. Your duties will also include timely tracking of grant commitments, utilisation and uncommitted funds for SHF-Foundation and monthly reconciliation of fund balances. Additionally, you will provide corporate secretariat work such as liaising with members on meetings schedules, attendance, circulation of meeting papers circulation and preparation of meeting minutes. You will ensure compliance with SingHealth Fund policies and procedures, Charities Act and Regulations, Financial Reporting Standards and statutory reporting requirements.

Requirements:

• ACCA or Bachelor’s degree preferably in Accountancy with at least 2 years of relevant experience
• Preferably with experience in charitable governance and fund accounting
• Proficient with Microsoft Office applications for data analysis and presentations
• Good written and communications skills
• Good interpersonal and organisational skills
• Meticulous and with an analytical mind
• Responsible, independent and resourceful in a dynamic environment
• Ability to multi-task

You will be responsible for the development and documentation of novel solutions, solution requirements/architecture and, when needed, define end user proof-of-concept for pilot solutions, usage models and corresponding technologies in test bed or end user environments. You will assist in the development of funding proposals, research publications and formal policy documents. You will engage, manage and drive specific HSR and data analytics projects involving multiple stakeholders within SingHealth as well as academic and/or industry partners and collaborators. You will also work with end users, implementation scientists and ecosystem partners to deploy solutions, collect data and evaluate outcomes in early pilot implementation environments.

Requirements:

• Bachelor in Computer Science, Information Systems, Engineering or any related computational disciplines or equivalent
• At least 3 years of working experience including research experience (health services research preferred) and technical solutions in a relevant data science area.
• Familiarity with healthcare database management systems and processes as well as healthcare data governance policies and regulation would be an advantage
• Ability to construct conceptual, logical, and physical data models across database platforms, i.e., Traditional RDBMS, Big Data (Hive, HBase), Object Store, and file formats
• Knowledge of major programming/scripting language is required (e.g., R/Python, Java, Javascript, Ruby, Julia, PHP).
• Knowledge of interfacing with RESTful APIs, cloud services, GitHub
• Analytical with strong problem-solving skills, and ability to work with incomplete or imperfect data
• Tenacious and driven individual who is forward thinking and a self-motivator that embraces new challenges and is keen to acquire new knowledge

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will collaborate with clinical leads and planning teams to support the informatics requirements for ongoing operations and development of new services and capabilities, as well as promote patient safety and enhance productivity. Your responsibilities will include working with internal and external stakeholders to align informatics needs with the development of hospital services and operational plans, coordinating workflow simulations to test new models both virtually and on physical prototypes, facilitating procurement and resourcing for assigned projects, and supporting the hospital’s operational readiness, activation, and transition (ORAT) plans.

Additionally, you will facilitate coordination meetings with various project stakeholders and provide regular reports to the Hospital Planning Committee.

Job requirements

• Bachelor’s degree in Computer Science, Informatics or Engineering is preferred
• Minimum of 3 years of relevant work experience in local hospital setting is an advantage
• Strong knowledge and skills in project management, programming languages (C++, Python, Java, JavaScript), and technology adoption methodologies are highly advantageous
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside the box
• Ability to engage various stakeholders in a dynamic environment within a growing organisation
• Capable of working under pressure and adapting to challenging conditions

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will collaborate with the clinical leads and planning teams to support the informatics requirements for ongoing operations and development of new services and capabilities, as well as to promote patient safety and increased productivity. Your responsibilities will include working with internal and external stakeholders to develop the informatics requirements in line with the development of hospital services and operational plans, coordinate workflow simulations based on various scenarios to test new models both virtually and on physical prototypes, develop procurement and resourcing plans to support assigned projects, and support operational readiness, activation and transition (ORAT) plan of the hospitals.

Additionally, you will supervise and ensure effective performance of staff, motivate, and manage staff in the delivery of services as well as to facilitate coordination meetings with various project stakeholders and the reporting to the Hospital Planning Committee.

Requirements

• Bachelor’s degree in Computer Science, Informatics or Engineering is preferred
• Minimum 8 years of related work experience, with at least 2 years in local hospital operations
• Knowledge & skill in project management, demonstrated proficiency in technology implementation strategies, would be a strong advantage
• Ability to manage a high performing team
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Action-oriented, highly motivated and target-focused

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When it is operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by leveraging innovative technologies in its care, journeying closely with patients and the community to lead healthier and more engaged lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic individual to join our team in the workplace safety and health (WSH) role. In this role, you will support the Head of Department in the implementation of WSH programmes in EGH. You will assist to liaise with the Environment, Health & Safety (EHS) coordinator of various nesting offices/departments on the implementation and reporting of EHS.

You will also be involved in liaising with the Hospital Services Planning team on the design for safety and work activities within the construction sites, including the review of risk assessment and permit to work. Additionally, you will also support in maintaining EGH’s risk registry and compliance to applicable regulations. You will be required to assist the in-house WSH training and promotion activities.

Requirements:

• Bachelor’s Degree in any discipline with at least 2 years of working experience
• Proven experience in monitoring workplace safety and health protocols, preferably in health or healthcare sector
• Familiarisation with various safety or quality certification programmes such as ISO and safety and health management systems are preferred
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges

We are seeking a skilled and creative Nail Technician to join our team at our beauty salon at Tiong Bahru on a part time/freelance basis. The ideal candidate will have a passion for nail care and artistry, offering high-quality manicures, pedicures, and nail art to our customers. As a Nail Technician, you will be responsible for delivering exceptional service while ensuring a clean and welcoming environment.

Responsibilities

• Provide manicure, pedicure, nail art, gel and acrylic nail services
• Create intricate nail art designs based on client requests or personal creativity
• Provide nail care consultation and nail treatments
• Build and maintain strong client relationships, and handle client appointments

Requirements

• At least 1-year working experience in the related field
• Proficiency in a variety of nail techniques, including gel, acrylic, and nail art
• Possess excellent cleanliness and hygiene practices
• Strong attention to detail and creativity.
• Excellent customer service and communication skills
• Available to work in Singapore

Benefits:

• Competitive salary with commission
• Flexible working arrangements of 2-3 days per week
• Opportunities for ongoing nail trainings and possibility to explore beauty treatments if interested
• A supportive and friendly work environment

How to Apply: Interested candidates are encouraged to submit their resume along with a portfolio of their work to [email protected] or whatsapp us at 98398012 or 93399836.

We look forward to welcoming a passionate Nail Technician to our team!

We are looking for a passionate Part-Time Beautician to join our team at a beauty salon in Tiong Bahru. The ideal candidate will have experience in various beauty treatments, including facials, waxing, and other skincare services. You will work closely with customers to understand their needs and deliver personalised treatments. This position offers flexible hours, making it ideal for those looking to balance work with other commitments.

Key Responsibilities:

• Perform a variety of beauty treatments, including facials, waxing, and other skincare services.
• Provide personalized consultations to assess customers' skin types and recommend appropriate treatments.
• Maintain a clean and organised workspace, ensuring all equipment is sanitised and ready for use.
• Provide professional consultations on salon products and services, offering advice on aftercare and home beauty routines.

Qualifications:

• Proven experience as a Beautician or similar role.
• Proficiency in a range of beauty treatments (e.g., facials, waxing).
• Enthusiasm for the beauty industry and a willingness to learn.
• Strong understanding of skincare and cosmetic products (preferred).
• Excellent customer service and communication skills.
• Attention to detail and a passion for the beauty industry.
• Ability to work independently and as part of a team.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive salary with the opportunity for commission.
• Flexible working arrangement of 2-3 days per week.
• Opportunities for professional development and training.
• A supportive and friendly work environment.

How to Apply: If you’re passionate about beauty and looking for a part-time role, we’d love to hear from you. Please submit your resume and any relevant certifications to [email protected] or whatsapp us at 98398012 or 93399836.

A.L.I.C.E @ SGH Campus aims to advance innovation and research in the SingHealth Duke-NUS Academic Medical Centre. Located at the SingHealth Tower, the Centre is a 590-square-metre purpose-built centre is equipped with facilities and tools for brainstorming, prototyping, and test-bedding of innovations. It catalyses collaborations between clinicians, healthcare innovators and multidisciplinary industry partners to accelerate healthcare innovations

We are seeking a Senior Executive (Engineering) to play a pivotal role in generating deal flow by identifying initial business fit and scientifically evaluating potential opportunities to enhance the Centre’s value proposition to industrial partners. You will work closely with the Director to source and develop new collaboration opportunities with partners, including early and late-stage innovation enterprises, the venture capital community, research institutions, and other agencies. You will be at the forefront of internal and external partnerships, breakthrough technologies, new ideas, product developments, demonstrations, and test-bedding.

Your responsibilities will include providing engineering/technical support to the academic medical centre innovation project teams and innovators to translate ideas into functional prototypes and advance the technology readiness level of innovation projects. Additionally, you will support the experiential learning of healthcare innovators with the assistance of internal and external partners.

Job Requirements:

• Bachelor’s Degree in Science/Engineering/Computing with 4 years of relevant working experience
• Be able to identify and formulate new collaboration partnerships
• An excellent collaborator and network builder
• Working knowledge in development, execution and maintenance of membership programmes and community outreach materials
• Able to work in a fast-paced environment with diverse stakeholders to advance a programme/project’s value proposition
• Knowledge in technology ideation and incubation leading to deployment and commercialisation of new healthcare technologies/services
• Knowledge in healthcare technologies and market segmentation, partnership agreements, healthcare technology adoption and commercialization
• Resourceful, attentive to detail and quality and strong presentation and technical writing skills
• Good communication and negotiation skills

1. Job Purpose

1.1. Medical Reports

Executive Assistant/ Senior Executive Assistant will provide operational support in implementing work processes in Medical Report section. The Staff is expected to work independently as well as a team member to fulfil the required tasks within the given time frame.

2. Duties and Responsibilities

2.1. Primary Responsibilities and Duties – Medical Reports (80%)

2.1.1. Provide operational support in the assigned MRO function.

2.1.1.1. Ensure all medical reports and records are managed under strictest confidentiality and security.

2.1.1.2. The Staff is expected to be proficient in the use of electronic systems and Microsoft Office applications (e.g., Excel, Word) to support daily operational functions of MRO.

2.1.1.3. The Staff is expected to assist and provide advice to both internal and external parties with regards to medical records related processes.

2.1.1.4. Register and process medical report requests, including walk-in request and payment.

2.1.1.5. Follow-up with doctors on incomplete medical report requests.

2.1.1.6. Execute administrative duties pertaining to all medical report requests.

2.1.1.7. Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.

2.1.1.8. Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.

2.1.1.9. Any other tasks as and when assigned.

2.1.2. Assist in data collection.

2.1.2.1. The Staff is expected to assist the supervisor in compiling the daily volume of the given job task accurately and in a timely manner.

2.1.3. Active participation in improvement projects.

2.1.3.1. The Staff is expected to participate actively in improvement projects by providing solutions and to put in effort as required by the supervisor to implement the improvements.

2.2. Secondary Responsibilities and Duties (20%)

2.2.1. Handle any ad-hoc tasks assigned by Executive/Manager

2.2.2. Plan and manage job/task assignment.

2.2.3. Conduct quality check on medical report before release

2.2.4. Assist in the preparation of statistics such as monthly performance report.

2.2.5. Any other tasks as and when assigned.

3. Requirements

3.1. Minimum GCE “A” level or Diploma.

3.2. Attention to details and organizational skills.

3.3. Proficient in the use of Microsoft Office like Excel and Word to assist in the management of the department’s data.

3.4. Preferably 1 year of working experience in healthcare or service industry.

3.5. Experience in hospital operations will be advantageous.

3.6. Ability to prioritize and work efficiently in a fast-paced environment.

3.7. Good communication, interpersonal skills.

3.8. Positive working attitude, team player and willing to learn.

3.9. Service oriented and customer focused.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singaporean and Singapore PRs may apply.

We are seeking a Data Science Analyst to join the Office of Insights & Analytics. In this role, you will be responsible for extracting, processing, and analysing data, as well as developing and implementing Generative AI solutions to enhance healthcare efficiency and effectiveness. Your primary focus will be on designing solutions that address the organisation’s challenges using data manipulation and Generative AI techniques, along with software development.

In addition to collaborating with stakeholders to define and scope business problems and build data analytics capabilities across clinical services, finance, and operations, you will also conduct feasibility studies and lead translational research projects as required. Furthermore, you will facilitate regular key management meetings and reporting.

Your responsibilities will also include providing input in the assessment of required analytics tools and software to meet the cluster’s transformational needs. You will also support the partnership model with academic institutes and professional bodies to train aspiring data scientists for potential internship positions.

Job Requirements:

• A Master's or Bachelor's Degree in Computer Science, Applied Mathematics, Statistics, Operations Research, Engineering, Data Science, Artificial Intelligence, Knowledge Engineering, or related quantitative disciplines. A PhD would be an added advantage.
• Preferably at least 1 year of hands-on experience in Generative AI solutioning, prompt engineering, machine learning modelling (regression, classification, time-series, deep learning, etc.), and optimisation.
• Experience in designing non-trivial data-related technical solutions and deploying them in an actual user setting.
• Experience in cloud computing and software development methodologies is an added advantage.
• Proficiency in Generative AI concepts such as Retrieval Augmented Generation (RAG), chunking, Large Language Models (LLM), APIs, and application deployment in the cloud.
• Proficient in business analysis skills involving requirement gathering, user management, and vendor management is advantageous for the role.
• Familiarity with machine learning and Natural Language Processing (NLP) frameworks such as scikit-learn, TensorFlow, PyTorch, spaCy, HuggingFace, etc.
• Knowledgeable in SQL, Hadoop/Spark, Graph Database, and related databases.

We are recruiting for an experienced Clinical Engagement Manager based in Singapore or Malaysia.

This role is responsible for all clinical activities and will coordinate all country-specific commercial clinical activities identified by the WC Business Area strategic plan, the overall attainment of objectives, the execution of the Wound Care Business Area, and the Clinical Engagement regional strategy.

KEY ACCOUNTABILITIES:

• The CEM will manage the Clinical Engagement activities within a defined geographical area of the region. These activities include managing KOL and leveraging KOL activities, organizing and implementing professional education events, clinical activation, the development and local dissemination of evidence and managing local field-based Clinical Specialists/Managers.
• The CEM will ensure the field-based Clinical Specialists/Managers have defined objectives and metrics tied to their markets' commercial success.
• The role drives close cross-functional collaboration within the Clinical Engagement team to ensure the achievement of objectives and further the WC BA mission and vision.
• The CEM manages the team members and is responsible for all the budgetary needs and the ongoing professional development of its team members.
• The CEM is consultative to the WC BA country-based Marketing teams. Feedback will be provided on the KOL development and engagement, medical society collaboration, the collection and feedback of medical intelligence and professional education content, and other items as required.
• The CEM role provides operational direction to the local WC BA regarding relevant clinical evidence, medical information and intelligence, best practices, and innovations.
• Supports strategic product evaluations where necessary.
• Performs other tasks and assignments as needed and specified by management.

KEY REQUIREMENTS:

• Advanced Degree with at least five years of clinical, medical or marketing experience in wound care or surgical specialties.
• Works collaboratively and with urgency according to the Mölnlycke values.
• Demonstrate business acumen and a commercial mindset.
• Is considered an internal expert in wound care and has external credibility.
• Confident at external speaking.
• High level of understanding and analysis of scientific data and publications.
• Credibility with HCPs and strong relationship builder
• Able to thrive in a Matrix Organization
• 3-5 years of people management or team leader experience

OTHER INFORMATION

• Able to travel 50% of the time.
• Used to working in a global environment with fluency in English.

ABOUT MOLNLYCKE

Mölnlycke is a world-leading medical solutions company. We design and supply solutions to enhance performance at every point of care – from the hospital to the home proven it every day.

We specialise in:

• Wound management: including dressings with Safetac® such as Mepitel® and Mepilex®
• Preventing pressure ulcers: with Mepilex® Border used prophylactically and devices to help turn and re-position patients.
• Surgical solutions: including Mölnlycke trays, HiBi® antiseptics and Biogel® surgical gloves.

Mölnlycke was founded in 1849. Nowadays our solutions are available in around 100 countries; we’re the number one global provider of advanced wound care and single-use surgical products; and we’re Europe’s largest provider of customised trays. Our headquarters are in Gothenburg, Sweden and we have about 7,800 employees around the world.

We are seeking a candidate to perform key administrative, secretarial, and coordination functions for the Group Chairman Medical Board Office (GCMBO). You will assist the manager(s) in their daily operations and provide administrative support for the Office. Additionally, you will work closely with colleagues from external departments, and other stakeholders to facilitate work processes integration, coordinate meetings, and plan and organise events or outreach activities.

You will provide general administrative support to the SingHealth Duke-NUS Disease Centres (SDDCs), such as coordinating work plans and combined meetings/retreats. Furthermore, you will provide secretarial support to the SingHealth Medical Board in cluster-wide medical manpower and in Junior Doctors’ activities/initiatives, as well as handle matters relating to business travel. Additionally, you will provide support in the implementation of new initiatives and projects.

Requirements:

• Diploma in any discipline with at least 6 years of working experience
• Experience in administration, operations and/or management support functions in healthcare setting will be an added advantage
• Proficient in Microsoft Office
• Good verbal and written communication skill
• Good interpersonal skills and ability to work both independently and in a team

You will support Institute for Patient Safety & Quality to drive cluster-wide efforts in patient safety and quality.

You will also contribute to patient safety and quality through designing and implementing initiatives by the institute. This includes planning, coordination and execution of cluster-wide workshops and events, surveys and reports.

In addition, you will coordinate and facilitate project meetings, conduct data analysis and reporting, and provide secretariat support to various workgroups and committees.

Requirements

· Bachelor‘s Degree with at least 2 years of working experience

· Experience in programme development and process improvement in a healthcare setting would be an advantage

· Excellent interpersonal, verbal and written communication skills

· Proficient in managing large data (i.e. data management and analysis)

· Ability to plan, implement and evaluate various tasks across concurrent priorities

· Ability to work well within a team and independently

· Proficient in Microsoft Word, Excel and Powerpoint

Are you passionate about making life better for patients worldwide?

If the answer is yes, you think just like us. We are a world-leading medical solutions company, designing and supplying medical solutions to enhance performance in healthcare – from the hospital to the home. We are looking for people who want to improve outcomes for healthcare professionals and their patients.

We are recruiting for an experienced CRM Specialist APAC based in Singapore/Thailand. This role is responsible for developing and executing CRM deployment and performance improvement projects which aligns with overall business goals. This role also focuses on configuring and administering the CRM system to ensure that it meets the specific needs of the business.

KEY ACCOUNTABILITIES:

• Lead CRM system deployment and improvement projects, including system upgrades, workflow automation, and integration with other business tools.
• Develop project plans, including scope, objectives, deliverables and timelines for CRM initiatives.
• Collaborate with cross-functional teams to gather requirements and ensure project alignment with business goals for successful project execution.
• Analyze customer data and usage patterns to identify trends, opportunities for improvement, and areas for growth.
• Create insightful reports and dashboards to visualize key metrics and KPIs.
• Translate data insights into actionable recommendations for commercial teams.
• Maintain the health and integrity of the CRM system, ensuring data accuracy, system security, and user access control.
• Develop and implement best practices for data entry, hygiene, and management.
• Provide ongoing support and training to CRM users across the organization.
• Monitor system performance and troubleshoot any technical issues.

KEY DECISIONS:

• CRM project planning, implementation and execution.
• Provide actionable insights and evaluate action plans in collaboration with Sales and Marketing teams.

KEY REQUIREMENTS:

• Bachelor's degree in business, marketing, statistics, data science, IT, or a related field.
• Minimum 4-6 years of experience in CRM. Medical solutions, pharmaceutical, healthcare IT or Biotechnology is a plus.
• Proven experience in CRM with project management, analytics, operations, or a similar role.
• Solid analytical skills with the ability to derive insights from customer data and apply them to improve sales pipeline performance.
• Excellent communication and interpersonal skills to collaborate effectively with stakeholders at all levels.
• Exceptionally organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously.

ABOUT MOLNLYCKE

Mölnlycke is a world-leading medical solutions company. We design and supply solutions to enhance performance at every point of care – from the hospital to the home proven it every day.

We specialise in:

• Wound management: including dressings with Safetac® such as Mepitel® and Mepilex®
• Preventing pressure ulcers: with Mepilex® Border used prophylactically and devices to help turn and re-position patients.
• Surgical solutions: including Mölnlycke trays, HiBi® antiseptics and Biogel® surgical gloves.

Mölnlycke was founded in 1849. Nowadays our solutions are available in around 100 countries; we’re the number one global provider of advanced wound care and single-use surgical products; and we’re Europe’s largest provider of customised trays. Our headquarters are in Gothenburg, Sweden and we have about 7,800 employees around the world.

Job Description

SingHealth Experimental Medicine Centre runs several core facilities for translational research in SingHealth. Reporting to the Veterinary Manager, you will be responsible in supporting the implementation of policies and initiatives for animal husbandry and care.

You will be involved in the maintenance of animal inventory, equipment and facilities to ensure full compliance with the National Advisory Committee for Laboratory Animal Research (NACLAR) guidelines, Animal and Veterinary Service (AVS) requirements and American Association for Accreditation of Laboratory Animal Care (AAALAC) international standards. You are also responsible for ensuring the provision of veterinary husbandry and care to support training and research activities in the centre. You will also be required to interact with researchers to facilitate veterinary operations in the department.

Requirements

• Diploma in any discipline or GCE A / O / N Level with minimum 4 years of relevant experience
• Ability to handle small and large animal work and perform shift duties, including weekends and public holidays
• Highly motivated with strong interpersonal skills
• Basic knowledge in Microsoft Office applications