As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.

Qualification Required and Area of Discipline

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.

Overview

NUHS Regional Health System Office is at the forefront of transforming the healthcare landscape, shifting care from hospital to community. We are passionate about improving population health in the western region, and are looking for innovative talents like you to co-create with us.

You will play a vital role in supporting the planning and development of an integrated community care system. The role offers the opportunity to drive projects forward together with internal and external stakeholders, and contribute to improving population health.

Job Responsibilities

• Support community care planning and development, enhance integration of care and improve population health
• Supporting the monitoring and reporting of various workstreams within integrated community care system
• Supporting in project planning and management
• Support in stakeholder engagement and build partnerships
• Any other duties assigned by supervisors and HOD

Job Requirements

• Bachelor’s degree in any discipline
• Strong analytical abilities
• Project management skills
• Strong written and verbal communication abilities
• Adept in people skills to foster buy-in and collaboration
• At least 2 years of working experience
• Knowledge and experience in project management will be advantageous
• Experience in the Singapore healthcare system and/or knowledge of integrated care models will be advantageous

Overview

Bot MD is a Y Combinator funded startup with the mission of Empowering Doctors around the world. Our core technology, “Bot MD”, is a proprietary medical A.I. chat engine that can be integrated with any hospital and clinical information system and used to power any chat platform (e.g. WhatsApp, Facebook Messenger, Viber) to help doctors and nurses automate patient engagement and remote monitoring.

We are looking for a passionate and driven Sales Account Manager to join our growing team to support our enterprise hospital and clinic customers in the rollout and implementation of Bot MD products across Singapore.

This role will be a great fit for you if you love driving growth, get excited by engaging with clients and are passionate about using data to drive insights into actions and delivering results. This is a hunter role.

In this role, you will report directly to the Regional Sales Manager and help to strengthen the playbook of Bot MD’s sales and account management strategies across Singapore. If you love working in fast-paced and creative environments, have a passion for healthcare and want to help change the world, please come talk to us at [email protected] .

Responsibilities

• Drive end-to-end outbound sales and overall revenue growth for hospitals and clinics across Singapore.
• Collaborate with internal stakeholders to drive process and product improvements to support client renewal and revenue growth.
• Uncover new opportunities within existing clients to enable up-sell and cross-sell conversations.
• Opportunity to build a playbook to scale across the region.

Required Skills

• 5+ years of sales experience; with relevant hunting experience in the healthcare or startup tech related fields
• Passionate about Bot MD’s products and impacting healthcare.
• Love technology and possess a deep understanding of SaaS products, ideally with experience managing hospital and clinic stakeholders within the medical industry.
• Experience in collaborating with cross functional teams (product management, solutions delivery, engineering).
• Team player with great communication skills and a can-do spirit.

Overview

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

Job Responsibilities

1. Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations
2. Promote and assist residents to enrol into the Healthier SG programme.
3. Undertake role of trainer and briefer of HSG contents to internal and external stakeholders including residents.
4. Assist in the development and update of HSG training contents/materials.
5. Assist and address HSG queries to residents throughout their Service Journey.
6. Assist to support Silver Generation Ambassadors (SGA) and provide the residents a smoother interface to get enrolled and participate in HSG initiatives​.
7. Be familiar on where to find information on HSG General Practitioners clinics (GPs), Active Aging Centres (ACCs), Community Centres (CCs) and HSG accredited activities to guide and assist residents to embark in self-directed or available healthy activities and programs.
8. Assist residents to troubleshoot their issues on their HealthHub App, Healthy 365 App, NUHS App or SingPass (if any).

As part of emergency and pandemic response planning, you are required to support Senior Assistant Director/Assistant Director in crisis response planning and operations. You will play an active role in :

• Ensuring timely escalation of incidents and crises through the role of duty officer
• As part of the RHSO operations command centre, respond to outbreak incidents and exigencies
• Collation, analysis and monitoring of data and trends to inform operational needs
• Coordination of quality and safety incidents, improvement programmes and monitoring of key indicators
• Providing secretariat support to relevant committees and workgroups

Requirements

• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 5 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

Job Description:

• Provide post discharge follow-up via a coordinated process of care planning & coordination, telecommunication and telehealth monitoring under the supervision of a Nurse Clinician.
• Manage Medical Tier 2 and Tier 3 patients and provide post discharge phone calls.
• Act as a health coach and provide health screening to the residents in the community and health post.

Requirements:

• Holds a degree (preferably in health related discipline)
• Possess working experience as Allied Health Personnel with 3-5 years of experience
• Good knowledge of various community services and support in the community setting will be an advantage
• Good team work, positive and energetic, and able to work independently
• Strong communication and social engagement capabilities especially with older adults in the community.
• Strong organisational, coordination, and interpersonal skills
• Proficient in computer skills and Microsoft Office
• Able to converse in local languages is preferred
• Willing to outreach to community on weekends

Manager/Senior Assistant Manager/Assistant Manager/Senior Executive/Executive, Precinct Planning & Development, RHSO

Overview

As a member of the Precinct Planning and Development team under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

The successful candidate will be placed in an appropriate position based on experience. Candidates with sufficient leadership experience may have some supervisory responsibilities.

Job Responsibilities

1. Develop and implement strategy/plan to develop the healthy precincts under your care
2. Identify internal and external partners and platforms for the development of healthy precincts, and engage and collaborate with them to enable successful on-ground activation
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Secretariat work for meetings
6. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Knowledge and experience in planning, programme development, stakeholder engagement and management, and project management
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement and management to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work independently and in a team
• Ability to work effectively under tight deadlines
• Knowledge of the Singapore healthcare system and/or population health models will be advantageous

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

Job Description

• Massage customers and administers other body treatments in accordance with Spa standards.
• Understand the needs and expectations of each client, recommend body treatments and provide the most effective wellness service to the client.
• Maintain high level of professional customer service.
• Handle customer queries and concerns efficiently and politely
• Create excellent guest experience through friendly and helpful attitude.
• Responsible for the maintenance of cleanliness and neatness of the facilities and treatment room and other parts of the spa.
• Responsible preparing the necessary treatment products and replenishment of stocks
• Follow and comply with the instructions given by Spa Manager

Requirements

• Communication and customer service skills.
• Able to work on weekends / public holidays.
• Able to work long hours and overtime.
• Pleasant personality, Positive attitude, hardworking and good teamwork.

Beautician Job Responsibilities and Duties

• Curls, cuts, or colors hair
• Uses multiple makeup techniques
• Threads and styles eyebrows as requested
• Provides manicures and pedicures
• Fosters a relaxing and positive salon atmosphere
• Ensures compliance with the highest sanitation standards

Beautician Job Requirements

• Previous hands-on beauty and personal care service experience
• Valid cosmetology license
• In-depth knowledge of beauty products
• Effective communication skills
• Able to stand for extended hours
• High school diploma or equivalent

Beautician Job Responsibilities and Duties

• Curls, cuts, or colors hair
• Uses multiple makeup techniques
• Threads and styles eyebrows as requested
• Provides manicures and pedicures
• Fosters a relaxing and positive salon atmosphere
• Ensures compliance with the highest sanitation standards

Beautician Job Requirements

• Previous hands-on beauty and personal care service experience
• Valid cosmetology license
• In-depth knowledge of beauty products
• Effective communication skills
• Able to stand for extended hours
• High school diploma or equivalent

Beautician Job Responsibilities and Duties

• Curls, cuts, or colors hair
• Uses multiple makeup techniques
• Threads and styles eyebrows as requested
• Provides manicures and pedicures
• Fosters a relaxing and positive salon atmosphere
• Ensures compliance with the highest sanitation standards

Beautician Job Requirements

• Previous hands-on beauty and personal care service experience
• Valid cosmetology license
• In-depth knowledge of beauty products
• Effective communication skills
• Able to stand for extended hours
• High school diploma or equivalent

Beautician Job Responsibilities and Duties

• Curls, cuts, or colors hair
• Uses multiple makeup techniques
• Threads and styles eyebrows as requested
• Provides manicures and pedicures
• Fosters a relaxing and positive salon atmosphere
• Ensures compliance with the highest sanitation standards

Beautician Job Requirements

• Previous hands-on beauty and personal care service experience
• Valid cosmetology license
• In-depth knowledge of beauty products
• Effective communication skills
• Able to stand for extended hours
• High school diploma or equivalent

Beautician Job Responsibilities and Duties

• Curls, cuts, or colors hair
• Uses multiple makeup techniques
• Threads and styles eyebrows as requested
• Provides manicures and pedicures
• Fosters a relaxing and positive salon atmosphere
• Ensures compliance with the highest sanitation standards

Beautician Job Requirements

• Previous hands-on beauty and personal care service experience
• Valid cosmetology license
• In-depth knowledge of beauty products
• Effective communication skills
• Able to stand for extended hours
• High school diploma or equivalent

Overview:

Our Healthcare client is seeking a dynamic and visionary Deputy Director/Assistant Director to spearhead our community health initiatives. This role offers an exciting opportunity to lead the development and execution of strategies that promote health and wellness across diverse communities.

Key Responsibilities:

• Innovative Strategy Development: Craft and implement cutting-edge strategies and frameworks for community health programs that drive real, measurable outcomes.
• Empowerment & Engagement: Design and roll out plans that empower communities to take proactive control of their health. Cultivate a vibrant culture focused on preventive care and healthy living.
• Strategic Partnerships: Forge and nurture strategic partnerships with grassroots organisations, social service agencies, and healthcare providers to enhance integrated care and improve overall population health.
• Leadership Excellence: Inspire and guide a talented team, ensuring they have the resources and support needed to thrive. Promote a collaborative and high-performance work environment.
• Impactful Initiatives: Develop and oversee initiatives that make a tangible difference in community health and integrated care, leveraging your expertise to drive success.

What We’re Looking For:

• Bachelor’s Degree in healthcare or business-related fields.
• A minimum of 10 years of relevant experience in healthcare, strategic planning, and partnership development, with at least 5 years in a leadership capacity.
• Proven strategic thinker with a track record of successful planning and execution.
• Exceptional writing, interpersonal, and communication skills.

For candidates with more working experience, they may be considered for more senior position

If you are ready to take on a challenging yet rewarding role in clinical operations, we want to hear from you! Please send your resume in Microsoft Word format by clicking “Quick Apply.”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

● Handle and maintain the full set of accounts, P&L, Balance Sheet, General ledger, Financial Reporting, forecast, and budget for the companies.

● Guide and supervise accounts assistant/executive and ensure accuracy in their double-entry input.

● Check and prepare for the quarterly GST returns within the deadlines

● Discussed operational flow improvements with the Clinic Executive and Operations Team.

● Prepare intercompany balance sheet reconciliation and intercompany billing

● Prepare detailed accounts that require analysis of the management accounts and variance reports.

● Maintain fixed asset register, record journal entries including depreciation, accrual and prepayment schedule

● Verified and processed invoices, supplier payments and reconciliation of bank statements.

● Check and verify clinic stock management and clinic monthly inventory reports

● Process staff claims and reimbursement of claims

● Prepare forecast budget and cash flow statements yearly

● Assist in reviewing and preparing tax computations.

● Prepare financial statements, and liaise with external Corporate Tax agents on taxation matters

● Support regulatory and internal reporting, which includes monthly, quarterly, and annual reporting

● Maintain accounting controls and recommend policies and procedures to enhance process efficiencies

● Manage and monitor performance metrics, KPI tracking, and reports of the finance team.

● Ensure the timely processing of staff claims activities and supplier payments.

● Maintenance and enhancement of the MYOB software to meet companies’ requirements.

● Manage procurement of office supplies and pantry items for clinics regularly.

● Other admin duties assigned from time to time by the Management

Requirements

● A recognized Accounting Diploma or Finance Degree—minimum 2 years of working experience in a similar capacity.

● Supervisory experience is preferred.

● Prior experience in the healthcare industry is an added advantage.

● Knowledge of Business Accounting is a key requirement.

● Knowledge of handling a full set of accounts, payroll processing, CPF ruling, GST, and Tax regulations

● Motivated, proactive, and optimistic about overcoming challenges.

● Must be proficient in Microsoft Office, Excel, and Pivot Table. MYOB knowledge will be an advantage.

● Able to work independently with minimum Supervision.

● Able to meet deadlines and with good time management skills

● Excellent interpersonal, communication, and organizational skills are essential.

Detailed and meticulous, with a good balance between implementation and accuracy.

looking for Massage therapist for a cat 1 spa ,customer is unisex,

if you dont have experience , training will be provided,and detail will be share in the interview,

will give priority for qualified massage certificate .

Salary range around $3000-$5000.

we looking forword your join ,and creating a better future together

Senior / Clinic Assistants / Healthier SG

Northeast Medical Group

Singapore

SGD 2,000 - SGD 2,400

Job Highlights

• Fast growing GP group
• Friendly environment
• Flexible arrangement
• Incentives

Job Description

· Registration of patients including but not limited to checking of CHAS/Insurance eligibility, name, NRIC, contact no, address, drug allergies, patient’s declaration and temperature.

· Assisting doctors to chaperone, during procedures and ensuring equipment are sterile/ready for use.

· Preparation, replenishment, checking, dispensing of medications.

· Replenishment of medications and consumables as required.

· Collection of payment including but not limited to submission of CHAS and Insurance claims.

· Attending to phone calls, scheduling, appointment, reminders and chronic medication follow-up.

· Handling administration and documentation of referrals, lab tests and radiology services from various vendors.

· Administrative duties such as daily fridge temperature recording, sharp box disposal and doctor’s attendance tracking.

· Checking of orders against invoice for all deliveries.

· General housekeeping of the clinic.

. Candidates selected are also required to assist in Healthier SG Programs.

· Other duties assigned by clinic manager from time to time.

Requirements

· Minimum GCE “N” levels.

· Good interpersonal and communication skills.

· Able to work shifts and on weekends and public holidays.

· Positive, self-motivated and customer service orientated.

· Team Player.

· Knowledge of basic computer skills.

Join Our Team as a Resident Doctor at NEMG

Are you a dedicated Family Physician seeking an exciting opportunity to make a difference? Northeast Medical Group (NEMG) invites you to join our dynamic team of healthcare professionals.

About Us

Northeast Medical Group is committed to providing exceptional medical care to our community. Established in 1999, we serve the community through our 11 clinic locations. We offer a stimulating work environment and competitive compensation packages (including AWS and Performance Bonus). Join us and collaborate with experienced professionals dedicated to improving patient outcomes.

Key Responsibilities

As a Resident Doctor at NEMG, you will play a vital role in delivering comprehensive and high-quality family medicine care to patients of all ages. Your responsibilities will include:

· Managing acute and chronic illnesses

· Providing preventive healthcare services such as health screenings and immunizations

· Performing simple surgical procedures like T&S and nail avulsion

· Contributing to Healthier SG initiatives

Career Development Opportunities

At NEMG, we offer opportunities for professional growth and advancement within our own group of clinics, or beyond through our leadership of the United Primary Care Network (PCN).

Qualifications

To qualify for this position, you must possess the following:

· MBBS/ MD degree

· Full medical registration with the Singapore Medical Council (SMC) and a valid practicing certificate

· Relevant postgraduate academic qualifications and experience in Family Medicine (e.g., GDFM, MMED (Fam Med), etc.)

· Registration on the SMC Family Physician Register

Skills and Attributes

We are seeking candidates who demonstrate:

· Excellent communication and interpersonal skills

· Proficiency in current medical practices and MOH guidelines

· Strong problem-solving abilities

· A passion for delivering patient-centered care

How to Apply

If you are passionate about making a positive impact in healthcare and meet the above requirements, we encourage you to apply. Please submit your CV in confidence by clicking the APPLY button or send it to [email protected].

Job Title: Patient Service Executive / Network Clinic Coordinator

Responsibilities:

· Support United Primary Care Network (PCN) recruitment, onboarding, and training of GP Partners.

· Promote GP engagement, attend to their enquiries and support them in Healthier SG (HSG) drive.

· Work closely with GPs for PCN and HSG enrolment of chronic and well patients

· Liaise with the service providers or GPs in arranging provision of ancillary services by PCN/HSG

· Support GPs in better integration and coordination with various social partners and institutions

· Provide administrative support to GPs on patient referral to community and social partners, such as Active Aging Centres (AAC), Day Care, Home Care services etc.

· Support the compliance of GP partners with audit requirements of the PCN program.

· Establish feedback management from MOH/AIC to GP partners and vice versa.

· Support the admin team in administering surveys and collating data for analysis and reporting.

· Share Clinic Performance Management to GP partners.

· Assist Nurse Counsellors to provide basic counselling to patients on their care plan compliance and lifestyle modification as required.

· Perform adhoc duties assigned by the Head of PCN.

Job Requirement:

· GCE O Level/ Diploma Holder/ Degree Holder.

· Relevant work experience in healthcare would be an added advantage.

· Ability to work as a team player and independently with minimal supervision.

· Meticulous and able to keep proper and timely documentation of HSG/PCN records, database and quality-related reports.

· Competent in MS Office, in particular MS Excel.

Join Our Team as a Resident Doctor at NEMG

Are you a dedicated Family Physician seeking an exciting opportunity to make a difference? Northeast Medical Group (NEMG) invites you to join our dynamic team of healthcare professionals.

About Us

Northeast Medical Group is committed to providing exceptional medical care to our community. Established in 1999, we serve the community through our 11 clinic locations. We offer a stimulating work environment and competitive compensation packages (including AWS and Performance Bonus). Join us and collaborate with experienced professionals dedicated to improving patient outcomes.

Key Responsibilities

As a Resident Doctor at NEMG, you will play a vital role in delivering comprehensive and high-quality family medicine care to patients of all ages. Your responsibilities will include:

· Managing acute and chronic illnesses

· Providing preventive healthcare services such as health screenings and immunizations

· Performing simple surgical procedures like T&S and nail avulsion

· Contributing to Healthier SG initiatives

Career Development Opportunities

At NEMG, we offer opportunities for professional growth and advancement within our own group of clinics, or beyond through our leadership of the United Primary Care Network (PCN).

Qualifications

To qualify for this position, you must possess the following:

· MBBS/ MD degree

· Full medical registration with the Singapore Medical Council (SMC) and a valid practicing certificate

· Relevant postgraduate academic qualifications and experience in Family Medicine (e.g., GDFM, MMED (Fam Med), etc.)

· Registration on the SMC Family Physician Register

Skills and Attributes

We are seeking candidates who demonstrate:

· Excellent communication and interpersonal skills

· Proficiency in current medical practices and MOH guidelines

· Strong problem-solving abilities

· A passion for delivering patient-centered care

How to Apply

If you are passionate about making a positive impact in healthcare and meet the above requirements, we encourage you to apply. Please submit your CV in confidence by clicking the APPLY button or send it to [email protected].

Duties and Responsibilities

Clinical Care

• Make frequent rounds and attend to residents’ needs. Ensure the safety, comfort and well-being of the residents and report residents’ needs to the nurse
• Assist in ensuring the comfort and good personal hygiene of the residents under his/ her care, and keeping them clean, e.g. oral toilet, showering and grooming, trimming of nails, changing of diapers, changing of clothes and bed sheets
• Assist in serving meals and oral feeding of resident without swallowing disorders
• Assist nursing care staff in the transfer and positioning of non-ambulant residents
• Assist and participate in residents’ recreational, occupational, social and therapy programmes
• Assist nurses to ensure residents take their medicines
• Accompany residents to specialist outpatient clinic for follow-up appointments and outing trips
• Assist in last offices

Quality

• Maintain a safe and clean environment, e.g. cleaning and mopping of spillage or discharges, cleaning of residents’ bed and bedside locker, making of beds
• Participate in staff development programmes
• Is responsible to be familiar with the Standard Operating Procedures (SOP) and all emergency protocols

Administration

• Maintain accurate documentation of care rendered and confidentiality of residents’ information

Job Requirements:

• Primary/ Secondary education

SAMH manages the Activity Hub, where psychosocial rehabilitative programmes are conducted to assist residents in their recovery from mental illness and to reintegrating them into the community. Activity Hub’s services include occupational therapy, social work, psychological services and vocational placements.

We are seeking passionate and dedicated staff to join us to make a meaningful impact in the lives of our clients!

Work Location: 8 Buangkok Green, Singapore 539752

Key Responsibilities

This is a direct client-facing role.

You will ensure the smooth running of our daily programs and promote residents’ quality of life through program co-ordination and support services to help the residents in their daily living. You will have opportunity to interact with stakeholders such as residents, suppliers, external agencies and volunteers etc.

· Programme Co-ordination
Assist in planning and conducting group sessions (eg. Daily living skills, work-related skills, crafts and sports) to engage residents as required

· Vocational services support
Submit records and documents on residents’ attendance and output and ensure that the works are completed satisfactorily

· Support Services not limited to the following:

o Café/Sundry operations (train clients for employment, conduct simple meals preparation, liaise with suppliers to replenish stocks etc)

o Craft programs

Ensure smooth running of daily programs and operations of Social Enterprise

Work with Art Coordinators to have new crafts for sales and SE booths

o IT support

Work with Social Enterprise Team with different types of online retail platforms

Conduct computer and digital skills programs for residents

· Event Management

Plan and organize the annual events for the residents

· Project Management

Work with external agencies and volunteers on some projects

· Administration
Submit records and documentation

PRE-REQUISITES

- Qualifications: N / O / A / ITE / Diploma

- Proficient in spoken and written English and fluent in Mandarin and / or Malay / Tamil and at least one other dialect.

- Proficient in MS Word, Excel and Powerpoint

- Self motivated and resilience to serve the mental health polulation

1. Job Purpose
The supervisor is required to perform the portering duties of transporting/escorting patients, and dispatching of documents, specimens, medications, blood and mortuary cases. Supervisor is also responsible for managing porters timesheets and leave forms, asset inventory and portering system.

2. Duties and Responsibilities

2.1 Primary Responsibilities and Duties (80%)

2.1.1 Transport/escort the correct patient (identify through Name and NRIC#) via wheelchairs or trolley as per the standard operating procedure set by the department.
2.1.2 Ensure patient safety and care are provided throughout the course of duty.
2.1.3 Collect and dispatch documents, specimens, medications and blood.
2.1.4 Ensure standard of hygiene set by infection control are met.
2.1.5 Conduct regular checks on the ground to ensure compliance by porters.
2.1.6 Manage the timesheets and leave forms of porters assigned.
2.1.7 Assist to attend feedback and complaints from users.

2.2 Secondary Responsibilities and Duties (20%)

2.2.1 Assist in the wheel chair and trolley inventory
2.2.2 Assist in conducting training and audits for porters
2.2.3 Assist in managing the portering system as and when required
2.2.4 Perform other related duties incidental to the work described herein as assigned by.

3. Job Specification/Requirements

3.1 Qualification: Preferably diploma or higher
3.2 Experience: At least 3 years experience in supervisory level
3.3 Skills: Good communication skills and computer literate
3.4 An eye for detail and a high level of initiative.
3.5 Service oriented and customer focus.
3.6 Able to work as a team

Overview and purpose of the position

Work closely with service leads and business stakeholders to identify roadmap of information technology (IT) solutions and enhancements. The individual will be responsible in one of the specialties: technical support to Radiography Information System (RIS) or Laboratory Information system (EPIC Beaker) in meeting business requirements. Staff with a keen aptitude in healthcare IT will be considered and appropriate training will be provided.

Main responsibilities:

• Work closely with Reporting Officer in the approval, acquisition and implementation of IT projects.
• Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
• Oversee the planning, directing, supervising, monitoring and coordinating of vendor and department operations, including assigning work activities, projects, evaluate work processes and procedures, preparing correspondences e.g. general and special reports.
• Collaborate with stakeholders to prioritize, design, develop and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
• Ensure that the business-as-usual and in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders

Qualification Required and Area of Discipline

• Bachelor’s Degree or diploma certificate in Computer Science, Software Engineering, Information Technology or other related technical disciplines.
• Degree or diploma holders of Radiography or Medical Laboratory Science with keen interest in IT are welcomed to apply
• Literacy in some Information technology disciplines such as fluency in Python and a systems language (Java, Scala, C++) and experience with Oracle database will be advantageous
• Prior working experience in healthcare industry is preferred but not compulsory
• Preferably 1-3 (Analyst) or 3-5 (Senior Analyst) years of relevant experience
• Strong analytical and problem-solving skills
• Willingness to learn new specialized IT software tools
• Excellent written and verbal communication skills
• Ability to work independently as well as in a team in a fast-paced environment​​

​​​