Responsibilities:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications and Experience

1. Degree in Computer Science or equivalent

2. At least 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3. At least 5 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4. Experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes will be an added plus

5. Seasoned experience in gathering and documenting business requirements from end-users

6. Solid understanding and hands on experience in all phases of project system development lifecycle

7. Strong communication skills and end-user focused

8. Effective written and verbal communication skill

9. Coach and team player to ensure team meets delivery targets

Position Summary / Project Description:

The Project Manager will develop and implement Healthcare Business application solutions, execute the project plan and ensure smooth roll-out of systems within time and budget constraints, and to achieve user satisfaction.
He/She will also maintain good stakeholder relationships including users and vendor project members and support professional delivery of projects and high quality IT services by providing good technical support to stakeholders and users. He/She will also be required to assist executing policies and plans to ensure compliance to the Healthcare and Technology standards

Roles and Responsibilties:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications/ Experience:

1) Degree in Computer Science or equivalent

2) 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3) At least 2 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4) At least 1 year experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes

5) Seasoned experience in gathering and documenting business requirements from end-users

6) Solid understanding and hands on experience in all phases of project system development lifecycle

7) Strong communication skills and end-user focused

8) Effective written and verbal communication skill

9) Coach and team player to ensure team meets delivery targets

Requirements

1) Knowledge on SAP ISH (Industry Solution for Hospitals) or SAP FI/MM/HR (Financial / Material Management / Human Resource)

2) SAP IMG System configuration and customization

3) Programming skills in SAP ABAP/4 programming, ABAP Query, ALV reporting, SAPScripts and SmartForms, preferred

4) Knowledge on Web development and design, .NET and JavaScript

5) Knowledge on HL7 standards, Biztalk, Webservices is preferred.

Overview

The Position Holder will be responsible for engagement of partners and internal stakeholders to augment NUHS’ role as the population health manager for the western region. This includes ideation and project management of collaborations with partners and within NUHS to support the roll out of new policies, advancing social-health integration and enhance the delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Identify opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Supporting implementation of NUHS Population Health strategies and regional health plan
• Regular engagement and project management with key account agency/community/ internal partners on collaborations
• Keeping abreast of developments within social and health landscape
• Support team in development, implementation, data collation, evaluation and reporting of initiatives and collaborations with agency partners, social care players and cross-teams within NUHS
• Meeting and event organisation
• Taking minutes for meetings and events and following up on issues raised

Job Requirements

• Good Degree
• 1 - 2 years of working experience, prior experience in community care or strategic planning will be an advantage
• Experienced in project management and working with multiple stakeholders
• Good communication, interpersonal and organisational skills
• Ability to multi-task and work independently
• Ability to work in a fluid environment amidst multiple demands

Overview
Lead community care team operations in assigned area to improve health and anchor care in the community.

Job Responsibilities

1) Support community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations.

• Transition care programme
• Community Health Posts

2) Engage community partners in the assigned area to collaborate in taking care of the health of the residents and coordinate community operations.

3) Support in operations planning in assigned area.

• Ops data analysis and monitor workload.
• Monitor the performance of ops KPIs.

4) Support in improving community operations to enhance care and residents experience.

• Pilot new programmes and processes.
• Evaluate the use of technology to ease workflow improvement.
• Evaluate success of pilot programs for future action.

5) Support in the overall Patient Experience efforts to improve residents experience and quality of care.

• Manage feedback from all sources and work closely with stakeholders in the investigation and service recovery process to ensure residents’ concerns are addressed.
• Evaluate feedback and work with various stakeholders to identify potential service gaps.

6) Any other duties.

Requirements

• Bachelor Degree
• With relevant experience in healthcare, operations related and/or customer service environment
• Minimum 2 years of experience
• Writing skill
• Communication skill
• Interpersonal skill
• Strong sense of responsibility and ability to manage complaints and feedback

To develop and strengthen community partnerships and stakeholder engagement to enable residents to receive holistic and synergistic care in the community. This includes working closely with community partners and internal stakeholders on the planning, implementation and operationalisation of community engagement initiatives based on the strategic roadmap of the Regional Health System.

The position holder will also communicate learnings from initiatives partnered with the community across the organisation, identify ways to sustain and/or improve partnered initiatives, identify and develop best practices of partnership models for adoption across NUHS institutions.

Plan, organise and maintain good community relations & engagement

• Build strong relationships between internal stakeholders and community organisations including schools, corporate, grassroots and public organisations for outreach opportunities.

• Ensure good working relationship through regular engagement with community partners, public agencies and private organisations.

• Develop and implement strategic partnerships and initiatives to support residents together with community partners

• Plan, organise, conduct and facilitate networking and engagement events and activities with national agencies, Social Service Agencies and Grassroots Organisations

• Plan and execute the Community Healthy Precinct activities with community partners and identify the suitable population segment(s) to activate within the constituency

• Update and maintain partners mailing list.

Work closely with community partners to identify gap and support in outreach events

• Support in community outreach and events to create awareness on preventive health and RHSO programs

• Identify the needs within community and leverage on the community partners’ knowledge craft areas of concern.

Develop plans to pilot new services / program in the community

• Develop workflow and operationalized plans to pilot new services/programs in the community.

• Work with stakeholders to influence them to come on-board NUHS’ programmes and services.

Any other duties

• Carry out projects/assignments as and when assigned to deliver expected results of projects/assignments.

• Secretariat for management meetings

Qualification Required and Area of Discipline

• Degree in any discipline
• Experience in community engagement and partnership in healthcare industry or public/civil service would be advantageous.
• Ability to work and communicate with all levels
• Excellent people skills and an upbeat and enthusiastic attitude
• Excellent written and verbal communications skills
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work effectively under tight deadlines and manage projects with minimal supervision

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:Transition care programme
  Community Health Posts
  
• Support in operations planning in the following assigned areas:Data analysis and monitor workload
  Manpower planning and management
  Collaborate and engage community partners to co-ordinate community operations
  
• Drive continuous improvement to enhance care and residents experience including:Pilot new programmes and processes
  Evaluate the use of technology to ease workflow improvement
  Evaluate success of pilot programs for future action
  Manage service related feedback and ensure residents' concerns are addressed
  Evaluate feedback and identify potential service gaps for improvements
  
• Lead in regional community operations team in assigned areas:Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
  Develop team members to enhance their skills & harness their potential
  Integrate team with the other RHSO departments and divisions
  
• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous

Responsibilities

• Develop and implement strategy to build network of volunteers to support population health work.
• Lead in building a network of volunteers with community partners to support health promotion activities.
• Lead a team to recruit, manage volunteers and deploy them to suitable volunteer activities.
• Develop training material and conduct training for volunteers.
• Develop and implement new programmes for volunteers to support health promotion and community care.
• Any other duties.

Job Requirements

• Bachelor degree in any discipline, with at least 8 years of volunteer management experience, preferably in healthcare.
• Able to think critically and strategically, with strong conceptual and analytical abilities.
• Strong planning, project management and organisational skills.
• Able to work well with others, to foster buy-in and collaboration.
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint).
• Experience in strategic planning and/ or programme development would be advantageous.

Job Description
As a Senior / Staff Nurse in Community Nursing, you will be required to perform nursing care and health coaching within the areas of:

• Health Promotion & Illness Prevention through patient education
• Primary Care by performing basic assessment and health education to the general public
• Home Care services for patients transiting from hospital to home
• Any other community related duties will be assigned.

Requirements
● Possess Diploma / Degree in Nursing and must be registered with Singapore Nursing Board
● Minimum 2 – 3 years of relevant work experience in Community Setting
● Able to work independently and as a team
● Strong organisational, coordination, interpersonal and communication skills
● Able to converse in local languages is preferred

Reporting to Director, Operations, RHS Office, the incumbent will Iead in developing healthy precincts and building community partnership to keep the community healthy.

Healthy Precinct is a geographical location with an environment and culture that supports residents to achieve and sustain healthy lifestyles.

Job Responsibilities:

1. Lead in conceptualising the overall strategy and framework for Healthy Precinct.

• Plan and operationalise Health Precincts to achieve health-social integration with internal and community stakeholders.
• Develop and track progress of workplans and workstreams on Healthy Precincts.
• Develop and operationalise plan to empower community to take care of their health.
• Create community culture to drive behavior towards leading a healthy lifestyle and emphasis on preventive care with community stakeholders.

1. Build partnership with internal and community stakeholders e.g. grassroots organisations, social service agencies and healthcare providers to keep patients and residents healthy and integrated care across care settings.
2. Develop and implement initiatives for integrated care and population health improvement.
3. Lead and support the team

• Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
• Develop team members to enhance their skills & harness their potential
• Integrate team with the other RHSO departments & divisions

Requirements:

• Bachelor Degree in healthcare or business related fields
• At least 10 years of relevant experience in healthcare, corporate/strategic planning and partnership development, including minimum 5 years of leadership experience
• Proven strategic thinking and planning ability
• Excellent writing skills
• Good interpersonal and communication skill

Job Responsibilities
1) Build a network of volunteers with community partners to support health probotion activities. 2) Recruit, manage volunteers and deploy them to suitable volunteer activities.
3) Develop training material and conduct training for volunteers. 4) Develop and implement new activities for volunteers to support health promotion in the community.

Job Requirements
• Bachelor degree in any discipline.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Analytical and organised, able to translate concepts into actionable goals.
• Excellent verbal and written communication skills.
• Resourceful and meticulous team player who is able to multi-task in a fast-paced environment.

Experience
• At least 2 years of relevant working experience in volunteer management, preferably in Healthcare or Social Service Sector.

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements
• Diploma in any discipline • At least 2 years of working experience
• Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The World Economic Forum (the Forum) is an International Organisation for Public-Private Cooperation, engaging global leaders to shape major agendas across sectors. Its Centre for Health and Healthcare focuses on enhancing healthcare systems by scaling solutions for resilience, efficiency, and equity through diverse stakeholder engagement.

The Centre has launched the “Digital Healthcare Transformation (DHT) Initiative,” a multi-year program to boost public-private partnerships in digital health, data, and AI. This initiative complements the Global Health Equity Network (GHEN), which promotes health equity and patient-centred system transformation.

Singapore, a leader in healthcare delivery and equity due to its investment in digital health, will be highlighted as a World Economic Forum Centre for Health and a Healthcare Country Lighthouse. This collaboration aims to showcase Singapore’s healthcare success globally and identify opportunities for Public-Private Partnerships to advance health equity through digital transformation.

The Fellowship role will manage projects and provide expertise on Health Equity, access to care, and social determinants of health. The Fellow will support the Forum’s work in developing Singapore as a Country Lighthouse, conduct research on its health system transformation, and share insights on health equity. They will also coordinate with regional working groups and engage with local and global partners, including the Centre for the Fourth Industrial Revolution (C4IR) Network and the Accelerators Network, and contribute to the Forum's Health Equity strategy and broader global efforts.

The Health Equity effort in Singapore as well as the proposed pilot place-based change programme(s) will link to a broader global Global Health Equity strategy and pre-existing place-based change work (launching by the GHEN in 2024). This will provide existing best practice and networks that can be adapted to the new regional efforts in ASEAN.

This role is based in Singapore and hosted within the NUS Saw Swee Hock School of Public Health. The Fellow will be involved in projects from the Forum’s Centre for Health and Healthcare. The Fellow will report directly to the NUS Principal Investigator, as well as to the Forum's Lead for Health Equity.

The fellowship is for 3 years (or until January 2028, whichever comes first, if applicable). Initially, a 1-year contract will be offered, renewable based on performance.

Main responsibilities

-Research and draft a White Paper on Singapore's health system transformation journey, including leading interviews with key Health Equity stakeholders and identifying future opportunities for collaboration.

-Develop and execute a dissemination plan for key learnings from the paper, including public engagement opportunities and convening interested stakeholders to share best practice.

-Support the broader GHEN team to incubate and manage a regional public-private working group focused on specific Health Equity gaps and opportunities identified in the research, to support the building on existing Singapore-led work in Southeast Asia to scale regional health equity development and innovation; and incorporating key topics in health equity such as access, trust, and impact measurement.

-Contribute to the Forum's broader global Health Equity strategy with Singapore-based insights and case studies - linking also to the Digital Healthcare Transformation Initiative in partnership with the Digital Healthcare Transformation Fellow.

-Drive partner engagement opportunities in Singapore with all relevant stakeholder groups across sectors.

Qualifications

Preferred requirements and experience

• Doctoral degree in relevant fields such as public health, healthcare policy, or medicine.
• At least 8 years of professional experience with expertise in health industry strategies and operations across various regions.
• In-depth knowledge of health equity, including clinical, technical aspects, social determinants, and impact measurement methodologies.
• Extensive experience collaborating with public and private sector stakeholders in Singapore on multi-sectoral partnerships.
• Proficient in analysing complex issues using business intelligence and making informed recommendations.
• Strong project management and coordination skills, with attention to detail and critical thinking abilities.
• High proficiency in English with excellent communication skills to present findings to English-speaking stakeholders
• Ability to navigate multi-stakeholder interests and drive impactful societal action.
• Experience in producing thought leadership content such as blogs, research papers, and reports.
• Proven interest in social issues, personal integrity aligned with World Economic Forum's mission, and willingness to travel internationally.

Please submit the following during job application:

1. Cover letter introducing themselves, career goals and earliest start date.
2. Brief statement of interest matching their skills and competencies to the requirements of the post (no more than 500 words).
3. Curriculum Vitae, containing contact information of three named referees.
4. A sample of published work that is the most relevant to the current vacancy, if available.

Recruitment is open immediately. Only shortlisted candidates will be contacted for interviews.

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

You will support your Reporting Officer in the following areas related to HQ Operations: Critical / Strategic Operations, project planning and implementation of new initiatives

Responsibilities

Critical / Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame.

Requirements

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

Job Responsibilities

New product planning:

• Ideation: generate, develop, curate and prioritise ideas.
• Organise and define requirements based on market data and customer insights.
• Analyse industrial trends and do technology assessment.
• Evaluate scientific information to generate concepts for new product innovations; define product features.
• Define product competitive positioning and unique selling proposition (USP).
• Prepare and execute new product development (NPD) plan, ensuring processes occur within the necessary timeframes to deliver a product to market.

New product development (NPD):

• Work with Regulatory Affairs to finalise label text of products and with designer for packaging design.
• Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.
• Research market prices, create accurate product costing data and propose product pricing.

New product introduction:

• Technical resource for Marketing, including providing technical brief or info sheet of product.
• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

Post-launch product management:

• Reassess industry movement and re-evaluate competitor actions.
• Analyse product performance and identify actions required.
• Manage incremental improvement for existing products.
• Liaise with contract manufacturers for necessary formula-related matters.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.
• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements

• Degree in Nutrition, Pharmacy, Chemistry or relevant.
• Preferably with some experience in product development/ management in the dietary supplement and health food industry.
• Strong interest in marketing of health and wellness products (dietary supplements, food products, lifestyle equipment etc).
• Self-starter, good at working well independently with initiatives.
• Meticulous & detail-oriented.
• Product/ project management skills; planning & time management skills.
• Resourceful, analytical & problem-solving skills.
• Professional communication & negotiation skills; proficient in English and Chinese.
• Strong interpersonal skills to connect with people from different cultures and levels, both internally and externally.
• Travelling is expected.

· Handle customer's enquiries and booking of appointment.

· To uphold and maintain the highest customer service standards of the Spa.

· To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.

· Make recommendations on our products and treatments a to customer

· Responsible for preparing the necessary treatment products and stocks replenishment.

· Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

· Able and flexible to work on weekends / public holidays / after office hours.

· Customer oriented with a pleasant personality.

· Has strong interpersonal skills.

· Able to work in a fast paced environment and can multitask.

· Ability to remain calm and composed under pressure.

Job Description

The Saw Swee Hock School of Public Health (SSHSPH) at the National University of Singapore (NUS) is recruiting a full-time Senior Research Fellow for the Health Systems and Behavioural Sciences domain.

Duties and responsibilities

- Establishing an independent research programme in the area of health promotion and implementation science to address health related behaviours and mental health;
- Undertaking literature reviews, leading on analysing data, writing reports, presentations, and publication of results and findings in peer-reviewed journal
- Collaborating and coordinating with multi-disciplinary team of experts and researchers in other national and international institutions
- Responsible for adapting, maintaining, evaluating and reporting the results of your work to a range of stakeholders
- Course design and teaching
- Supervision of junior team members and graduate student

Qualifications
- A recognized Doctoral degree in a relevant discipline with a strong post-doctoral research record;
- Track record of publishing in international peer-reviewed journals;
- Ability to generate and maintain an independent stream of funding;
- Ability to teach public health courses at both undergraduate and graduate levels;
- Ability to work in multidisciplinary teams;
- Ability to work with culturally diverse populations.
- Excellent written and oral presentation skills

The grade of appointment will be based on candidate’s academic qualifications and years of relevant experience.

Recruitment is open immediately, and will continue until the position is filled. Applicants should send a brief statement of interest, CV, three named references, and other supporting documents during the application.

We regret that only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

Overview

The Senior Manager will support the Centre for Innovation in Healthcare (CIH) Head in leading the CIH services and initiatives as well as the NUHS Practice Changing Innovation (PCI) programme to drive innovation projects at various stages of the healthcare innovation journey, to progress them towards the final goal of deployment and clinical adoption of the innovation.

Job Descriptions

1. Support CIH to lead the management of CIH team to deliver CIH’s services and KPIs including charting of CIH’s strategy and progress updates to stakeholders
2. Support CIH Head to lead the Practice Changing Innovations (PCI) programme to drive innovations towards deployment and adoption in NUHS hospitals, clinics and healthcare community and beyond
3. Lead the PCI secretariat in conducting
4. Manage external and internal innovators interested to conduct usability trial studies, clinical trials or Health Technology Assssments (HTA) in NUHS hospitals, clinics and healthcare community
5. Responsible for end-to-end management of the projects by working closely with CIH Clinical Research Coordinators (CRC)
6. Forge new partnerships and maintain relationships with CIH healthcare ecosystem partners to support CIH innovators
7. Works closely with CIH team to strengthen engagement of our healthcare ecosystem partners through organisation of CIH events or implementation of new initiatives
8. Leads in ad-hoc innovation events and projects.
9. Monitor and manage fund utilization and availability.
10. Support in HR related functions and annual manpower budgeting.

Job Requirements

• Bachelor of Science or equivalent. Other qualifications in Business or Entrepreneurship preferred.
• At least 8 years of relevant experience in healthcare innovation activities
• Excellent interpersonal and communication skills
• A strong team player
• Have keen interest in health innovations
• Able to work in a complex organisational environment, with a need to balance expectations of multiple stakeholders
• Able to multi-task and adapt to a fast-changing environment
• Able to tackle complicated research, regulatory and contractual issues independently
• Proficient in I.T. systems and MS Office applications

The lead Bioinformatics Field Engineer is responsible for supporting and maintaining the bioinformatics software and hardware stacks that are used in the clinical laboratory to process patient samples using Guardant Health’s digital sequencing technology. In addition, they provide bioinformatic technical support to clinical teams, helping them to troubleshoot and interpret bioinformatics pipeline results to enroll advanced cancer patients in clinical trials and help physicians identify the right treatment options for their patients.

Essential Duties and Responsibilities

• Support the CLIA/CAP accredited clinical laboratory by providing subject matter expertise in the software, hardware and result outputs of Guardant Health’s bioinformatic pipelines.
• Support and maintain the software applications that make up the bioinformatics software system.
• Work with technical teams to install new software, software upgrades and/or products for use in the clinical laboratory.
• Perform troubleshooting and/or root cause analysis of potential issues with Guardant Health’s cfDNA workflow(s) and maintain ownership through resolution.
• Perform troubleshooting of computational hardware, storage and Guardant Health’s high performance computing stack.
• Provide bioinformatic technical support to clinical operators, including reviewing and interpreting bioinformatic pipeline outputs and assisting clinicians with NGS result reporting.
• Develop training and troubleshooting material for support workflow(s) and bioinformatic pipeline result interpretation.
• Any other duties the Employee may be instructed to carry out by the board of directors from time to time that are reasonably within the scope of the Employee’s job position and work capabilities.

Qualifications and Requirements

• M.S. in Bioinformatics, Computational Biology, Computer Science or related field + 6 years of industry experience OR PhD in Bioinformatics, Computational Biology, Computer Science or related field experience + 3 years of industry experience.
• This position requires a candidate that is strong in root cause analysis, application support and complex clinical facing interactions.
• The candidate should have:

1. Hands-on experience running and troubleshooting bioinformatic pipelines used in cfDNA and/or NGS assays, including result review and interpretation.
2. Strong understanding of Python and Bash scripting, as well as comfortable working in a Linux shell environment, such as interacting with applications and tools through the terminal interface.
3. Working knowledge of Django, Django Restful Framework (DRF) and managing and deploying Docker (or other virtualization technologies).
4. Experience working with a relational database, preferably PostgreSQL.
5. Experience in clinical genomic applications, is detail-orientated and customer-focused.
6. Work environment: Employee may be required to lift routine office supplies and use office equipment, as well as potentially lift computing equipment. Majority of work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

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