Senior Executive, NUHS Command Centre, Group Care Plan Operations

Overview and purpose of the position

Senior Executive, NUHS Command Centre will assist in the NUHS Command Centre operations in both peacetime and non-peacetime. The incumbent will partner the NUHS hospitals’ operations and command centre teams to ensure the smooth operational flow within the NUHS hospitals. Additionally, the incumbent will be expected to support scenario and preparation planning for community outbreaks/ pandemics and stand up to support External Crisis Operations, when required.

Job Responsibilities

• Assist in the running of the day-to-day operations of NUHS Command Centre
• Monitor NUHS hospitals' inflow, inflight and outflow situation
• Conduct trend analysis based on past data to derive predicted future trending of hospital flow
• Preparation and dissemination of operations staff aids and reports, as and when needed
• Facilitate meeting set up and running, as and when needed
• To coordinate with internal and external stakeholders on tasking orders, resource planning, mission analysis, disseminating response and activation plans, support in logistics coordination, forecast of key events, etc
• Assist in the running of the day-to-day operations of NUHS External Crisis Operations Command Centre during activation
• Assist the team in the conduct of regular table top and training exercises as part of NUHS External Crisis response readiness
• Monitor and track status of external operations, when required.

Job Requirements

• Basic degree in any discipline.
• At least 3 years of relevant work experience in administration or project management.
• Healthcare operational experience will be an added advantage, although not necessary.
• Experienced in operations and emergency planning.
• Ability to work with multiple internal and external stakeholders.
• Ability to operate in a complex environment and adaptive to changing roles and priorities.
• Strong collaboration, interpersonal and communication skills
• Able to work independently and as a team.

Responsibilities:

The Senior Enrolled Nurse (SEN) is responsible for providing care for patients, promoting a therapeutic environment and assistingthe multidisciplinary team in the patient’s treatment plan, under the directionand guidance of the Registered Nurse.

Requirements:

• Professional Certificate / NITEC in Nursing (please submit the transcript along with your resume)
• Must be enrolled with Singapore Nursing Board
• Minimum 3 years’ experience as an Enrolled Nurse I
• Willing to do shift work

We provide:

• 5 days work week arrangement
• Training and development opportunities

Job Description & Requirements

About Us

Siena Health is a healthcare company that focuses on making quality healthcare accessible and simple for all. We have thousands of satisfied customers and are pleased to be one of the highest-rated digital healthcare platforms.

Job Description

• Providing care to patients in the clinics with acute and/or chronic illnesses;
• Providing tele-consult services;
• Be involved in patient assessment and care planning;
• Collect, record, and maintain patient information, such as medical history, reports, and examination results;
• Refer patients to specialists for further testing and treatment, if needed;
• Being conversant with all relevant acts, rules, regulations, and government orders that may be in force from time to time and ensuring full compliance by clinical staff;
• Locum rate of $80~/hr; flexible working hours.

Job Requirements

• Basic Medical Degree recognized by the Singapore Medical Council.
• Medical Degree from recognized universities.
• Attainment of All Relevant COCs/Certificates.
• Minimum 2 years of experience.
• Experience in performing and monitoring medical-grade aesthetic treatments is a bonus.

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Responsibilities:

• Conduct on the road practical and circuit driving lessons for Class 4/4A holders
• Conduct vehicle familiarisation training
• Conduct refresher training and driving assessment
• Check, report and maintain proper care of vehicle and equipment used for training

Requirements:

• GCE 'O' / 'N' Level
• Minimum 3 years of training experience preferably in heavy vehicles
• Possess a valid class 4 licence for more than 1 year
• Good interpersonal and communication skills
• Able to conduct stand up theory and practical training
• Familiar with MS Office

Learning Starts from the Teacher

Eye Level is a 'Systematic Individualized Learning' program helping students master every learning concept through One-on-One coaching with a small-step approach; thus nurturing problem solvers, critical thinkers, and lifelong learners who are self-directed.

At Eye Level, our teachers believe in seeing things from the child's eye level. By taking a systematic approach to learning, we allow the children to learn at their own pace, thus laying the foundation for their lifelong learning process.

Responsibilities:

• Coach children (Ages 3 to 14) in accordance with the learning materials, program, and teaching philosophy of Eye Level
• Plan the progress of the students according to each child's educational and developmental needs
• Be familiar with all working curriculum documents, instructional, and policy manuals
• Assist the Centre Manager in ensuring smooth operational functions in the Centre and deliver quality instructional guidance
• Marking of students' attempted worksheets
• Assist to conduct training for new and existing franchisees/ instructors of both new and existing programs
• Participate in organising, coordinating and executing exhibitions and Eye Level global events and other outreach activities
• Assist to develop and enhance related training and new program of the company
• Assist in yearly Eye Level Quality Assessment (EQA) and constantly working on improving centers’ quality to better reflect Eye Level’s standards
• Any other ad-hoc duties as assigned

Requirements:

• At least 6 Months of Teaching Experience and 2-3 years of experience in a similar role are required
• Minimum Diploma/Bachelor's Degree in Early Childhood and Education-Teaching or Relevant
• Fluent in spoken and written English
• Good in Math and English (up to Primary 6 level)
• Proficient in MS Office (i.e. Word, Excel, and PPT)
• Have strong analytical and observational skills to consistently identify areas that require improvement and develop relevant training materials
• Good communication, interpersonal, and organizational skills
• Able to work independently and a team player too
• Bold, positive, and inspiring personality
• Excellent ability to multi-task
• Strong sense of responsibility and self-motivation
• Dedicated, patient, and passionate about teaching children

Location:

Central