An operations specialist is responsible for the accurate and timely fulfillment of orders. This role may also involve other tasks such as inventory management, customer service, and e-commerce sales:

• Order fulfillment: Pick, pack, and prepare items for delivery
• Procurement: Identify, source, and evaluate suppliers to ensure quality, cost-effectiveness, and timely delivery of goods and services
• Inventory management: Use Shopify & Excel to update inventory levels, replenish stock, and ensure adequate inventory
• Inventory control: Conduct regular inventory audits and reconcile discrepancies to maintain data accuracy.
• Customer service: Handle customer inquiries via whatapps & email and provide excellent service
• E-commerce sales: Set up and manage e-commerce sales and promotions, and update product descriptions and images

Other responsibilities may include: Processing returns, Scheduling deliveries, Managing payments, and Receiving and restocking items.

Some requirements for this role may include:

• At least two years of related experience
• Strong experience with e-commerce marketplaces
• Attention to detail and good follow-up skills

Requirements:

- Passionate about giving back and working with seniors and differently-abled crafters

- Strong excel knowledge & passion to go above and beyond.

- Strong knowledge of supply chain principles, inventory management, and vendor management.

- Proficiency in software (such as Quickbooks, Shopify) and Microsoft Office (Excel, Word, PowerPoint).

- Excellent negotiation, analytical, and problem-solving skills.

- Strong communication and interpersonal skills to collaborate effectively with suppliers and internal teams.

- Collaborate effectively with cross-functional teams to achieve key deliverables, fostering mutual support and team success.

Suitable For:

- Mothers

- Retirees

- Candidates recovering from burnout

_________________

Others:

• Lunch provided, working hours from 10 am to 6 pm, Monday to Friday

• Walking distance from Dover MRT station

• Salary: $1,800 to $2,000

Zagro is a Singapore main board public-listed company, strong in heritage and very experienced in providing Agrisolutions to farmers in agriculture and animal husbandry. It manufactures and distributes a wide range of nutrition and protection products for animal health and crop care.

In line with our aggressive growth, we are now looking for an energetic, driven and highly competent professional who is passionate and committed to join our growing talent pool and make a difference to the success and future of our Group.

PROCUREMENT SPECIALIST

Responsibilities:

• Locate sources of supply for purchasing and obtaining prices

• Contact suppliers to negotiate, compare prices to determine best bids

• Analyze information and evaluate results to choose the best solution and solve problems

• Prepare, review and process requisition and purchase orders for supplies

• Estimate quantities and determine present and future material availability

• Monitor inventory movement and ordering materials when necessary

Requirements:

• Diploma / Degree in Business Administration or Supply Chain Management

• 3 years relevant experience in similar capacity, preferably from manufacturing or trading industry

• Responsible, dependable and diligent in work

• Possess initiative, negotiating and critical thinking skills

• Able to work independently and possess organizational and communication skills to accomplish goals

• Adaptable and flexible in accepting changes and responsibilities

Responsibilities

Reporting to the Head of Teaching and Curriculum, you will design, develop and implement high quality enrichment programmes that meet the learning needs of children. You will also be expected to take on curriculum duties.

Job Description:

• Work with Head of Teaching and Curriculum to ensure that curriculum and lesson delivery is aligned with MOE’s learning goals
• Teach, coach, and support children; nurturing their enthusiasm towards learning
• Assess work, provide appropriate feedback and track the progress of children
• Work collaboratively with parents to ensure that children are supported in their learning journeys
• Build strong relationships with parents through close communication
• Required to work Wednesday - Sunday
• To complete all our duties assigned by the management team

Qualifications:

• At least 1 year & above on relevant teaching or writing experience. Fresh graduates are welcome
• Diploma or Bachelor’s Degree in related field
• Passion for education, learning, and writing
• Genuine interest and enthusiasm in interacting with children
• Possess working knowledge and expertise of the Singapore education system
• Creative, meticulous, and driven individual
• Good time management, ability to work independently
• Collaborator with excellent communication skills
• Flexible, and able to manage change and ambiguity well

BROWHAUS – The first concept store in Singapore to specialize in Brow and Lash Grooming Services. Signature treatments like Brow Resurrection and Eye Define keep us at the forefront of grooming technology, while proprietary products such as our Semi Permanent Makeup After-care System caters to grooming needs at home.

Team Benefits:

• 5 days work week, retail hours
• Pick up a new skillset
• F&B and Beauty perks and discounts available
• Sales commission and Incentives
• Referral Programme
• Completion Bonus

Job Scope:
- Provide brow grooming services using tweezing, threading, tinting and lamination techniques.
- Provide facial hair grooming services using threading techniques.
- Provide semi-permanent treatments for eye brows, eyelines and lips.
- Provide lifting and rejuvenating treatment for the eyes using plasma treatment techniques.
- Promote Strip products and services to clients.
- Explain all treatment procedures to clients.
- Offer clients advice on after care products.
- Sterilize tools and equipment as per treatment protocols.
- Ensure that used inventory is replaced.
- Maintain outlet cleanliness.
- Any other duties as assigned by the Management.

Requirements:
- Passionate about beauty services.
- Strong communication skills and love delivering exceptional customer service.
- Self-motivated with positive attitude. Achieve personal and shop sales target.
- Candidates with no prior experience are welcomed, training will be provided.

• Work with Product Owner throughout the project lifecycle to ensure smooth launch of product service
• Jointly conduct UAT or LSV with other stakeholders based on scripts provided, to ensure positive test results before the project is launch
• Prepare/review functional requirements from a customer experience perspective
• Develop new work processes for Retail (general workflow, escalation, dispute handling, technical support) and ensure they fix into the processes of other departments
• Identify any operational or servicing gaps and establish workarounds or alternatives to bridge those gaps
• Recommend appropriate systems changes
• Provide a secondary check on all communication materials to ensure information is correct and complete
• Collate post-launch feedback from customers (internal / external) and forward to project lead or product owner for review and corrective actions, if any
• Update weekly and any other reports that may be applicable
• Coordinate with internal departments such as marketing, operations, and finance to support sales activities.
• Cultivate and maintain strong relationships with channel partners to foster loyalty and drive mutual success.

Requirements:

• Diploma and above
• At least 2 years of working experience in conducting UAT/project management in current job
• Good proficiency in written & spoken English, knowledge of Mandarin is advantageous
• Basic PC skills and knowledge of Microsoft office
• Understanding of SalesForce applications, Jira and Confluence
• Fast learner
• Observant and eye for details
• Good analytical and organisational skills
• Good time management skills
• Humble and eager to learn
• Proactive in asking to understand issues and situations
• Alert and meticulous in work
• Able to work in fast-paced and dynamic environment
• Responsible and dependable

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Support the business with all aspects of shipping and logistics. Ensure all customs clearance is in line with Claxton Engineering compliance procedures. Be responsible for the timely, cost-effective shipping of all equipment whilst adhering to standard operating procedures and policies and applicable law. With responsibility for all goods exported and imported by Claxton Engineering.

· Creation of despatch/collection notes for equipment movement.

· Creation of import/export commercial invoices, packing lists and clearance instructions.

· Liaise with freight forwarders to ensure efficient shipping of subsea equipment.

· Obtain export and import entries to complete logistical files required to satisfy audit requirements.

· Provide logistical knowledge to all parties on site and identify means of shipping equipment.

· Liaise with all Warehouse and Logistics colleagues to ensure the efficient and accurate control of imports and exports, confirming full compliance with company and legislative requirements.

· Liaise with colleagues and clients globally in relation to shipments and document control in international locations.

· Manage and resolve any logistics complexity for Australia and South-East Asia destination countries.

· Ability to compile import/export data related to Major Exporter Scheme (MES) for IRAS submission.

· Capable of freight procurement negotiation.

Strong knowledge in dangerous goods (DG) handling and carrier shipping documents.

All nationalities welcome

If you have what it takes, join our fast growing and dynamic team!

Responsibilities:

- Respond to necessary on site servicing when required

- Upkeep of company vehicle

- Maintain and replenish equipment and spares for daily operations need

Requirements:

- Preferably with related working experience (carpentry, wood work)

- Outspoken and good communication skills

- Ability to work in a fast-paced environment

- Basic command of English

- Able to cover standy routine for urgent rectifications (additional allowance provided)

Benefits:

- 13th month AWS

- Performance bonus

- Medical Insurance coverage

- Dental/Optic allowance

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

In this role, you will be responsible for various aspects of Telesales activities.

Responsibilities:

• Generate sales via Telemarketing for products campaigns.
• Upsell and cross sell new services and solutions to existing customers.
• Handles renewals of customers licenses, subscriptions and support contracts.
• Provide quotations and proposals to new and existing customers enquiries.
• Data mining for specific group of targeted customers
• Make cold calls to potential customers.
• Tracking of renewal schedules, planning, forecast and reporting.
• Create strategies and actions to achieve high renewal rates and upsell motions.
• Building rapport and relationship with customers.
• Work together with marketing team for lead generation activities and follow up actions.
• General Administrative duties.

Requirement :

• Fresh graduates from Polytechnic/university are welcome.
• Experience on renewal activities for IT companies will be advantages.
• Familiarity or experience with Microsoft 365 licensing will be advantages.
• Knowledge of business admin, marketing or IT will be advantages.
• Excellent interpersonal and communication skills with pleasant disposition.
• Ability to communicate well with customers via emails and telephone conversation.
• Positive thinking, and eager to learn attitude will be required.
• Aggresive sales and winning mindset. Be hungry and result oriented.
• Working knowledge in Microsoft Office Applications such as Excel, Word, Powerpoint.
• Able to work independently and with minimal supervision.
• Only Singaporean/PR/Malaysian may need to apply.

Requirement

• At least 1 year of relevant experience
• Able to work independently and team player
• Good interpersonal and communication skills
• Applicant with no experience working on dental clinic but are willing to learn are welcome to apply

Responsibilities

• Provide assistance to dentist in all dental procedures
• Perform front desk duties such as answer phone calls, attend to customers and provide customer service patients, take care of clinic inventory
• Perform admin duties such as maintaining clinical recording, filing etc.
• Maintain overall hygiene standard
• Responsible for the cleaning, disinfect and sterilization of instruments and equipment

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

诚聘前台收银员 Front Desk Cashier

全职 Full Time

欢迎新加坡，永久居民，马来西亚，越南，台湾，中国或LTVP持有人申请

Welcome all pass holder to apply

工作地点: 新加坡 - 多个地点

全岛 7 間分店 , 地铁站附近

7 outlets island wide, Multiple locations

了解更多信息，请电/ Whatsapp我们：+65 97499906

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description - Cheese Specialist

Visit us at https://littlefarms.com/careers/ for other exciting available roles!

At Little Farms... unyielding Integrity is required of us all. The most important role of our team members is to deliver a WOW & UPLIFTING Little Farms Hospitality Experience for our customers. The team creates a fun, warm and friendly shopping experience throughout the store by sharing their product knowledge and enthusiasm with our customers helping to answer questions, offering suggestions, and walking our customers to the products they are searching for. Every one of our team members ensures our customers know they are always welcomed and cared for here at Little Farms.

Role of Cheese Specialist:

Customer Service

• Greet and deliver an uplifting welcome to customers

• Maintain clean, orderly presentation, and properly stocked deli display counter

• Providing samples of different types of cheese/meats, cutting, weighing, packaging, and pricing of items

• Create a fun, warm and friendly shopping experience throughout the store by sharing product knowledge and enthusiasm with our customers

• Help answer queries by our customers, offering suggestions/recommendations for products

• Assist Store Manager with monthly inventory stock-taking

Store Preparation

• Assist in the receiving, verification, and unloading of deliveries to the store

• Help stock display shelves/counter and ensure regular rotation of products

• Adhere to proper food handling procedures

• Ensure that deli areas are clean and tidy

Skills and Abilities:

• Possess excellent communication and interpersonal skills

• Willingness to learn no experience are welcome to apply!

• Ability to work well under pressure in a fast-paced environment

• Ability to work cohesively with fellow team members as part of a team

• Able to work on weekends and public holidays

The Front Desk Executive serve as the point of contact between Tree Art and prospective customers. The incumbent identifies and educate prospective customers on the Company’s course curriculum and supports customers by providing information and assistance with closing.

Main Duties:

• Adminstrative duties in terms of Microsoft Office
• Familiarising with Tree Art curriculum and programmes.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specification:

• Possess at least diploma in any field.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit rotating shift work and night shifts.

Position Overview:

A Training Specialist is responsible for developing, implementing, and managing training programs within an organization. The role focuses on enhancing the skills, knowledge, and performance of employees to meet both individual and organizational goals. This position plays a key role in improving employee development and supporting the overall growth and success of the company. Training specialists typically collaborate with department heads, HR teams, and external experts to design and deliver tailored training content that aligns with business needs.

Responsibilities:

1. Develop Training Strategy:

• Develop annual and quarterly training plans and budgets based on the company’s business needs.
• Analyse employee skill gaps and design training programs suited to various departments.

2. Establish Training System:

• Develop and improve onboarding training, job skill training, and management development modules.
• Establish training policies and processes to ensure standardisation and compliance.

3. Organise Training Activities:

• Design and implement internal training courses and organise seminars or training programs with external experts.
• Manage the entire course process, including coordinating training resources and providing logistical support.

4. Content Development:

• Research and update training materials (such as manuals, PowerPoint presentations, and videos).
• Introduce external high-quality resources to enrich course content and ensure practicality and innovation.

5. Project Training Effectiveness:

• Track training effectiveness and use data analysis to evaluate learning outcomes, suggesting improvements.
• Submit regular training reports to support decision-making for developers.

6. Employee Development and Corporate Culture Promotion:

• Develop personalized development plans and identify and nurture high-potential employees.
• Promote corporate culture through activities and enhance training efforts.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• A bachelor’s degree or higher in Marketing, Human Resources Management, Education, or a related field.
• At least 3-5 years of relevant training management experience, preferably in the food service, retail, or internet industries.
• Familiar with building training systems and project management processes.
• Capable of independently designing and implementing high-quality training programs, with experience in developing training materials.
• Proficient with modern training tools and technologies (such as online learning platforms, data analysis tools).
• Fluent in both written and spoken Chinese and English, with the ability to independently create bilingual training materials.
• Excellent organisational and time management skills.
• Strong cross-departmental communication, with good leadership and execution skills.
• An understanding of employee psychology and learning behaviours, with the ability to design efficient learning solutions.
• Experience in successfully implementing training projects or having received relevant honors.
• Familiarity with corporate culture development and high-potential employee cultivation methods.
• Possession of relevant training certifications (such as CIPD, TTT, etc.).
• Positive working attitude and a ready smile
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Able to join us within short notice

Benefits and Opportunities:

• Competitive salary and benefits package.
• Clear career development opportunities and professional training.
• A friendly and efficient work environment with opportunities to participate in core company decisions.
• If you are passionate about promoting employee growth and company success and want to showcase your talents in a dynamic environment, we welcome you to join us!

Key Responsibilities:

Inventory Management:

• Monitor and manage inventory levels to ensure accuracy and minimize discrepancies.
• Conduct regular inventory audits and reconcile physical stock with records.
• Assist in managing the flow of goods to ensure proper storage, organization, and retrieval.

Order Fulfillment:

• Coordinate the picking, packing, and shipping of orders to meet customer demand and deadlines.
• Ensure that orders are processed accurately and efficiently in compliance with company standards.

Warehouse Organization:

• Maintain a clean, safe, and organized warehouse environment.
• Organize products in storage locations, ensuring easy access and space optimization.
• Ensure compliance with safety regulations and guidelines within the warehouse.

Shipping & Receiving:

• Oversee inbound and outbound shipments, including receiving deliveries and checking goods for quality and quantity.
• Coordinate with suppliers, carriers, and transporters to ensure timely deliveries and pick-ups.

Record Keeping & Reporting:

• Accurately maintain records of inventory, shipments, and warehouse operations.
• Prepare and submit reports regarding stock levels, order statuses, and other warehouse performance metrics.

Team Collaboration:

• Work closely with the warehouse team and other departments to ensure smooth warehouse operations.
• Provide support in training new team members and ensuring adherence to operational procedures.

Safety Compliance:

• Follow all health and safety regulations to ensure the warehouse environment remains hazard-free.
• Report any safety concerns or incidents to management immediately.

Qualifications:

• Diploma or equivalent; degree in logistics, supply chain management, or a related field is a plus.
• Proven experience working in a warehouse or logistics environment.
• Knowledge of warehouse management systems (WMS) and inventory control procedures.
• Strong organizational skills with attention to detail.
• Ability to lift heavy objects and operate warehouse machinery (e.g., forklifts, pallet jacks).
• Good communication and teamwork skills.
• Ability to work in a fast-paced and dynamic environment.

• Location: Beach Rd
• Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ Night shift only 1 month 1-2 times ]
• Salary : $ 2,000 - $ 2,600

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Front Desk Staff

Role Overview:
The primary responsibility of the Front Desk Staff is to deliver exceptional customer service while ensuring the seamless operation of front desk activities. This role requires a focus on patient satisfaction, operational efficiency, and effective communication.

Key Responsibilities:

• Reception and Patient Engagement: Warmly welcome patients upon arrival, handle check-ins, and manage initial inquiries, ensuring a positive first impression.
• Appointment Coordination: Schedule, confirm, and manage patient appointments, including cancellations and rescheduling, to maintain an efficient patient flow.
• Administrative Duties: Maintain accurate patient records, oversee daily cash flow, handle phone inquiries, and assist with general questions.
• Patient Assistance: Escort patients to treatment rooms, aid with registration forms, and address patient concerns to ensure a comfortable experience.
• Sales and Service Information: Provide patients with information about services without focusing on high-level sales targets.
• Objective: Facilitate a smooth clinic experience by overseeing essential operational tasks and enhancing patient satisfaction.

Additional Responsibilities:

• Patient Education: Offer clear, informative explanations of treatment benefits, package options, and how they align with patient needs.
• New Patient Conversion: Focus on converting first-time patients into loyal, long-term clients by offering personalized recommendations.
• Follow-Up and Retention: Conduct follow-up calls and check-ins to encourage return visits, keep patients informed of their progress, and discuss future treatment opportunities.

Shift work Mon- Sat

Must be able to communicate in English and Chinese

Job Type: Full-time

Key Responsibilities:

Logistics Coordination:

• Plan, schedule, and track shipments to ensure timely delivery of goods to customers and suppliers.
• Collaborate with carriers, suppliers, and internal teams to ensure smooth transportation processes.
• Monitor transportation costs and optimize shipping methods to reduce expenses without compromising service quality.

Inventory Management:

• Coordinate with the warehouse team to ensure accurate inventory levels and proper handling of goods.
• Support inventory audits and cycle counts to maintain stock accuracy and prevent discrepancies.
  

Vendor & Supplier Management:

• Manage relationships with suppliers, transport companies, and other third-party logistics providers.
• Negotiate rates, monitor performance, and ensure vendors meet quality and delivery standards.
• Evaluate and select vendors based on cost, service, and performance criteria.
  

Shipment Documentation & Compliance:

• Prepare and review shipping documentation, including bills of lading, customs declarations, and invoices.
• Ensure compliance with all relevant regulations, including import/export laws, safety standards, and customs requirements.
• Handle any issues related to damaged or lost goods and ensure claims are processed efficiently.
  

Route Optimization & Cost Efficiency:

• Analyze and recommend optimal transportation routes to minimize delays and costs.
• Monitor fuel usage, shipping methods, and delivery schedules to ensure cost-effective operations.
  

Communication & Reporting:

• Serve as the primary point of contact for logistics-related inquiries both internally and externally.
• Prepare and present regular reports on logistics performance, including shipping costs, delivery timelines, and inventory status.
  

Problem Resolution:

• Address and resolve logistical issues such as delays, shipping errors, or damaged goods promptly.
• Proactively identify potential logistics challenges and implement solutions to prevent disruptions.
  

Continuous Improvement:

• Identify opportunities for process improvements and implement best practices in logistics operations.
• Stay up-to-date on industry trends, technology, and regulatory changes to ensure compliance and efficiency.
  

Qualifications:

• Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
• Proven experience in logistics, supply chain, or transportation management.
• Knowledge of logistics software, warehouse management systems (WMS), and transportation management systems (TMS).
• Strong problem-solving, analytical, and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work independently and as part of a team.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

a) 8.30am to 6.00pm (Monday to Friday) and

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Job Description:

• Handle full set of accounts
• Perform bookkeeping using QuickBooks Online
• Prepare weekly accounts payable list
• Conduct bank and sales reconciliations
• File GST quarterly with IRAS
• Submit GTO to the landlord monthly
• Prepare reports, FRS116, and balance sheet schedules for year-end auditing and liaise with auditors.
• Coordinate with the corporate secretary to prepare reports for ECI and corporate tax filing
• Prepare monthly internal management reports
• Perform other ad hoc duties as needed

Requirements:

• Diploma or degree in Accounting, Finance, or a related field.
• At least 2-3 years of experience in handling a full set of accounts and bookkeeping.
• Proficiency in QuickBooks Online and familiarity with other accounting tools.
• Strong knowledge of GST filing and IRAS requirements.
• Familiarity with FRS 116 and financial reporting standards.
• Experience with bank and sales reconciliations, accounts payable, and year-end audits.
• Ability to prepare detailed financial reports and balance sheet schedules.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift

Responsibilities:

• Be responsible for the delivery, quality, and cost indicators of the company during market bidding and project delivery.
• Maintain a good local supplier ecosystem and establish friendly and cooperative relations with suppliers.
• Align with the company's new business development trend and seek suitable supplier resources in the market.
• Monitor the internal control of pan-procurement personnel according to corporate management regulations.

Requirements:

• Graduated from key universities or equivalent
• At least 3 years’ experience in corporate procurement position in information communication technology (ICT) industry
• Have experience in risk control management
• The applicant must be comfortable with a high frequency travel to other countries for business purposes.
• Have experience in managing projects with an annual procurement amount of US$5 million and get good cost savings
• Experience in managing 10+ suppliers
• Experience in bidding for integration projects, such as data center projects
• Experience in organizing large supplier convention with more than 200 people
• PC literate (Proficiency in Microsoft Word, Excel and PowerPoint)
• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

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