Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Our client is a well-established MNC in Manufacturing industry. They are looking for a IT Specialist to assist their team for the next phrase of their business. They are located in West.

Responsibilities:

• Supervise and configure WAN and LAN connections, along with managing associated devices.
• Monitor firewall logs and maintain backup systems.
• Administer Microsoft 365 accounts and licenses.
• Take responsibility for all hardware, software assets, IT inventory, and licenses.
• Provide Level 1 and 2 support for global service desk operations, deploying and configuring both current and new business processes.

Requirements

• Minimum Diploma in IT or any relevant field
• Minimum 2 year experience in handling WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with Cloud environment and Microsoft365

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

5 & 6 days per week, 6 days off per month; 11am-9pm

Location: Wisma Atria / Bugis Junction/ Chinatown Point (Can choose)

Salary: Basic $2200 - $3000 + $100 attendance allowance + $100 flexi allowance upon confirmation + Commission

Gross salary: $2800 -$4000

Company: The boutiques carry High-end prestigious brands such as Omega, Tudor, TAG Heuer, Breitling, and international brands such as Longines, Rado, and Tissot.

Summary

The Retail Watch Specialist is responsible for the day-to-day duties at the retail outlet, including sales, stocks, and ensuring proper housekeeping. They are in constant contact with their customer and responsible for ensuring that they give great customer service so as to drive sales.

Job scope:

• Provide customer service, product knowledge and recommendations to retail customers.
• Assist in inventory management and housekeeping at the retail outlets.
• Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.
• Maintain and manage the POS/Cashier
• Assist in ad-hoc job scope assigned by store manager/supervisor.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Sales Specialist (Sales Support) - Semiconductor [3770]

• 5 days (9am-6pm)
• Kallang
• $2500-$3200

Responsibilities:

• Able to handle order processing, quotations generation and monitoring of delivery shipment

Requirements:

• Minimum ‘O’ Levels with 1 year relevant experience

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Outdoor Sales Specialist -personal care, health, and wellness products [3770]

Working Days: 5 days – Mon Fri 830am to 530pm
Office Location: Ang Mo Kio
Starting Salary: $1,800 + Transport Claimable + Commission (base on average performance around $300 or higher)

Responsibilities & Duties:

• Identify business opportunities and procure new business clients, mainly reach out to retail chain store.
• Display good product knowledge, training will be provided (personal care, health, and wellness products)
• Execution of sales as outlined by the Management.
• Any other duties as and when assigned by the Management.
• Any sales experiences are welcome to apply.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Associate Supply Chain Specialist

Location: City Hall

Duration: 1 Year Contract (renewable)

Working hours:

- 24 hours rotating shift

- 5 Days work Week (will involve Weekends and PH)

Salary range: $3K - $4.2K

Job scope:

• Responsible to Support Program Customers in areas of Customer Fulfilment coordination with Asset Management / Repair Management / Supplier Management on Inventory level/controls, Forecasting, Expediting and Customer/ Supplier Relations to achieve contractual and business Plan Goals and Objective.
• Works at the Functional or Program level to oversee Administration / AOG support plans and Supply Change Management processes and point of contact for Customer enquiries and solution providers.
• Performs Independent Analysis, defines integrated logistics support requirements, prepares estimates and schedules.
• Serves as a Company contact and spokesperson with the IMM Onsite Teams, IMM Network of Suppliers, Rotable Fleet Service On-Site Team, Rotable Network of Suppliers, Program Pool Service Providers and Seattle Main Office in multiple Programs located around the World from Singapore
• Coordinates development of solutions to complex Logistics support problems with product support, functions, customers, and suppliers.
• Ensure Contractual Service levels are met or exceeded as the Program Customers
• Assist in the Development of office documentation Daily Management Tip Sheets, Business Scenarios and Desktop Procedures.
• Identify Special Demand from Customer and Report changes to Planning / Asset and Repair Team.
• Monitor Supplier / Program Customer Performance.
• Places recovery STI's / PTI’s / PPI’s in shortage situations and follows up with supplier as necessary.
• Receive “Replace By Engineering” information from Supplier and effects necessary system changes to the IMM / Rotable Fleet Service and Customer systems and as needed support Customer Requirements.
• Identifies parts requiring Return to Supplier or Scrapping action are properly documented and returned to supplier and Systems Updates.
• Maintains Accuracy between Program and Supplier Systems.
• Resolves 3rd Party Logistics Provider problems and Tracks Shipments both for Forward and Reverser Logistics.

Job requirement:

- Min Degree in relevant field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Job Description:

• You will provide accurate and timely processing of bills and charges, deposit, as well as financial counseling
  Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• This role is critical in driving our category strategy, optimizing assortment, and maximizing sales and profitability.
• They are deeply involved in kick-starting the product development cycle and implementing initiatives that drive business growth
• Develop and implement assortment strategies to meet revenue growth, gross margin, and market positioning targets
• Ensure products are launched on time through closed collaboration with demand planning, product design, regional buying, product development and quality teams
• Own the key business matrix on merchandising and ensure reporting and analytics translates into actionable insights to drive business, as well as flag risks, making sure we have the most attractive mix of products

Requirements:

• At least 3 years of category management experience, preferably with a strong familiarity of the buying process as well.
• Experience in defining category strategies, whilst still maintaining hands-on approach to working with stakeholders. Furniture industry knowledge is a plus.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Ability to work independently in a highly ambiguous, dynamic growth environment, with strong attention to detail and exceptional organizational skills.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gyhfTt38

• Exposure to Wide range of technology
• Permanent role with regional exposure

About the company
Our Client is an established MNC with offices in Europe and Asia. With rapid expansion and technology investment plan, they are now looking for a new IT Engineer / IT Executive / IT VIP Support / IT Analyst to join their team.

About the job

Your role involves:

• Handling service desk support in a ticketing environment
• Managing incident management
• Managing external vendors (PC / Mobile devices / Video conference and Application), ensuring external SLA has been met
• Leading IT projects related to Corporate desktop computing such as email, anti-virus software, archiving, backups and etc

Skills and experience required
As a successful applicant, you will have at least 5 years of IT Support experience.

Proven track record working in professional services or legal law firm will be highly preferred.

Whats on offer
This is an excellent opportunity to grow together with an established international firm. You will get the opportunity to lead high value projects across APAC with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gyhfTt38 (EA: 94C3609/ R1219669)

Video & Live Stream Specialist

• Working Days: Mon – Fri

• Working Hours: 8 am – 5 pm

• $2,600 - S$3,400

• Pioneer

Responsibilities:

• Be responsible for the videos of assigned brand portfolios
• Be working within the brands to create engaging videos to cover the depth and breadth of the offering including but not limited to – videos used for social media, website, digital displays, TV, etc
• Conduct Live Productions on live streaming platforms
• Manage and produce video edits across the entire process, from filming, production to editing and roll-out
• Participate in brainstorm sessions with the design and content team
• Provide weekly marketing report
• Undertake any other lawful duties as reasonably directed by management

Requirements:

• Education in visual and motion design, video-editing
• Any demonstrable experience or portfolio of video editing is a plus
• Competent knowledge of Adobe Premiere (preferred)/Adobe After Effects
• Comfortable with DLSR and video application
• Experience of production equipment operation including video cameras and recorders, audio recording equipment, file compression, graphics manipulation, lighting and etc.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Practice Specialist, you will work with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. In this role, you will work with customers and product development to shape the future of the AI platform.

Qualifications

JOB RESPONSIBILITIES

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Specialize in Duet AI, with a focus on integrating Duet AI capabilities within existing cloud services to help customer development teams build, deploy, and operate applications faster and more efficiently throughout the software development life cycle.
• Support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Provide expertise on Duet AI to support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Travel to customer sites, conferences, and other related events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 8 years of experience with cloud native architectures in a customer-facing or support role.
• Experience with coding in Java, Python or others, with a focus on automation.
• Experience modernizing legacy applications and applying cloud native development methodologies and tools, including container technology.

PREFERRED QUALIFICATIONS

• Experience with modern software development life-cycle methodologies and tools including commonly used IDEs, CI/CD, container orchestration and operations.
• Experience with developing scalable architectures using API management, microservices frameworks, and PaaS.
• Experience in Google Cloud Platform (GCP) and Vertex AI.
• Ability to create quick prototypes/demos, and articulate this to a customer audience, while integrating with existing systems.
• Ability to engage with C-level or executive business leaders and influence decisions.
• Excellent consulting skills, with the ability to deliver technical presentations while leading detailed discovery and planning sessions with defined scope and success criteria.

Job Description & Requirements

Job Descriptions:

• Coordination and management of all M&E works
• Ensure all M&E works are performed on time and in compliance with all necessary standards, codes of practice and safety regulations
• Ensure that all M&E works will achieve the high-quality level expected
• Responsible for the supervision & coordination of M&E works at project site.
• Understand Main Contract /Subcontract requirement.
• Check for discrepancies, defects, inconsistency in drawings.
• Monitor progress, quality of workmanship and compliance with requirements
• Supervise/track on-going site works on Master Program
• Prepare structural penetration shop-drawing for approval.
• Assess and verify M&E sub-contractors claims.

Job Requirements:

Diploma in Engineering (Electrical or Mechanical), Specialist Diploma in M&E coordination

Minimum 3 years of relevant experience

Salary: $3,500.00 - $4,200.00

Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

We are looking for an enthusiastic Solution Specialist who is passionate with crafting innovative solutions to provide customers new capabilities for improved business outcomes. The responsibilities include working closely with customers to conduct user requirement gathering, define business and system requirement. Applying solutions expertise to unlock new business value, and creating winning proposals with statements of work, and employing in-depth knowledge and experience to design, build and implement technical solutions.

What does the role look like?

• Uses business and technical acumen to understand the customer’s business requirements, technical requirements, and the competitive landscape.
• Takes end-to-end solution ownership of the technology solution to create business opportunities through innovation for our customers.
• Defines architecture, specifications, and technical interfaces
• Designs, builds, tests, and deploys software applications and features
• Investigates and assesses new technologies
• Writes high quality, concise, and efficient code. Develops integrated solutions within the .Net / Azure ecosystem with vendor partners
• Manages code documentation and version control
• Tests software interfaces in .Net / Azure
• Manages software work products through the software development cycle
• Investigates, troubleshoots, and resolves tickets and customer queries within the SLA requirements
• Keeps abreast of emerging technologies via professional publications, seminars, and symposiums.
• Maintains and grows a continuing trusted relationship with customers.
• Mentors’ others with on-the-job training.

What are we looking for?

• At least 3 years’ experience in .Net / Azure, C# and ASP.NET Core, SQL, mongo database or other relational database skills, HTML5, CSS, JavaScript, AngularJS, React JS, .Net / Azure application support and development knowledge, SQL database or relational database skills
• Exceptional customer-facing and interpersonal skills, able to perform, conduct workshops and meetings to develop customer solutions.
• Expert skills in consultative selling, designing, and implementing software solutions required.
• Proven presales accomplishments with solutions involving applications, infrastructure, and integration.
• Bachelor’s Degree in Computer Science, or equivalent

Interested candidates who wish to apply for the advertised position, please click "Apply" or email an updated copy of resume to Alvin at [email protected] for more info.

EA Licence No: 11C5502

EA Registration Number: R1874110

Position Objective

The Outpatient Assistant Clinic Manager is responsible for providing leadership and guidance to the clinical team, including Clinic Assistants and Nurses, and ensuring smooth clinical operations and patient care.

Job Responsibilities

• Responsible in overseeing the daily operations of nursing services and patient care
• Direct, supervise and evaluate the quality and appropriateness of all nursing and patient-care-related activities.
• Review, implement and evaluate procedures and policies according to established standards of nursing practices.
• Provide clinical supervision to the nurses and clinic assistants.
• Monitor and ensure cost-effectiveness in the usage and maintenance of clinical resources.
• Collaborate with the specialists and doctors to implement best practices and efficient processes, and with Management in the development of long-term business plans for the clinics.
• Ensure nursing services meet and adhere to licensing and regulatory requirements.
• Conduct staff performance appraisals and provide support and guidance to enhance the staff’s professional development based on individual training needs.
• Resolve public relations issues and provide service recovery when required.
• Liaise with the company’s stakeholders and corporate partners to ensure smooth clinical experiences for our patients.
• Collaborate with other departments to put in place best practices and ensure efficient processes for the clinics.
• Assist with all audits to be conducted on nursing practices and the clinics.
• Maintain a professional relationship with third parties, such as overseas agents and timely respond to their enquiries according to MOH regulations and company policies.
• Undertake such other duties as may be assigned.

Job Requirements

• Valid Singapore Nursing Board (SNB) practising license
• Minimum of 3 years of nursing experience within clinical environments, coupled with supervisory expertise.
• Experience in performing e-filling for Medisave and Insurance claims
• Degree/Diploma in Nursing or equivalent (recognised by Singapore Nursing Board)
• Prior O&G and IVF experience will be advantageous
• Enjoy interaction with people

Job Competencies

• Problem-Solving Skills
• Time Management Skills
• Effective Communication
• Leadership Skills

If this opportunity resonates with you, we warmly invite you to take the next step by submitting your application through MyCareersFuture portal. Alternatively, you may submit your application via Google Forms (http://tinyurl.com/shg-application-form).

(Only shortlisted candidates will be notified.)

Our client is a Europe MNC, one of the leading players in the Freight Forwarding sector. Due to business needs, they are now recruiting a Project Operation Specialist to be part of their Operation team for ongoing transformation projects. They are located in the East - easily assessible.

The Project Operation Specialist's responsibles are:

• Timely and accurate registration of shipments into the CW1 forwarding system.
• Update internal and external systems with precise shipment data.
• Ensure adherence to all security arrangements and procedures.
• Verify the completeness and accuracy of all forwarding documents.
• Collaborate and monitor Permit Declaration activities with the permit declaration vendor.
• Coordinate customer booking requests at both origin and destination through call forwarding.
• Proactively follow up, coordinate, and communicate shipment information with stakeholders, including subcontractors, shipping lines, shipping agents, freight forwarders, customers, and overseas offices.

Job Requirements:

• Min Diploma and above
• Min 1 years of relevant experience in freight forwarding/ shipping industry
• Familiar with Microsoft Excel
• Experience in custom declaration (Import & Export)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

AxxessBio Product Specialist Singapore

AXXESSBIO PTE LTD:

AxxessBio is a distributor of pharmaceutical products with regional headquarters in Singapore with DKSH Singapore for logistics partner.

AxxessBio partners with Pharma/Biotech companies globally to introduce innovations in Asia in the areas of speciality treatments for Haematology, Oncology, Neonatology, Rare Diseases, Metabolic Diseases and Other Speciality Therapeutics.

AxxessBio is looking to open a Product Specialist position based in Singapore.

ROLES AND RESPONSIBILITIES:

Sales & Marketing:

· Responsible for the sales and promotion of some registered products.

• Prepare and execute new product launches.
• Responsible for sales planning, forecasting and driving sales strategies to exceed business goals.
• Manage relationships with Healthcare Professionals, professional associations, key opinion leaders and other key stakeholders.
• Detail and discuss scientific and educational information with Healthcare Professionals to attain marketing objectives
• Assist HCPs to navigate complex healthcare reimbursement policies in Singapore
• Support Healthcare Professionals for applications for funding under RDF/ MAF/ SDL

Business Development

• Identify areas of possible business growth within existing principals/suppliers’ base and new suppliers.
• Continuously identify and profile key target customers and find the opportunities to drive performance.
• Develop understanding of industry and market dynamics for new products.
• Prepare local business plans and forecasts.

Business Compliance

• Monitor and ensure compliance with company policies and procedures
• Adhere to external industry standards, guidelines, regulations associated with Ethics and Compliance

What you must have

To be successful in this role , you will have :

• At least 3 years of sales and/or marketing experience of specialty products
• Experience in hospital selling in the areas of Oncology / Haematology / Rare Diseases
• Analytical and business management skills
• Strong business judgment, demonstrated leadership skills; demonstrated experience in relationship-building across multiple functions
• Self motivated, result-focused and a will to succeed
• Bachelor’s Degree in Science and related disciplines such as Pharmacy and Life Sciences . Master’s Degree a plus

Position Summary:

• Territory: Singapore
• Title: Product Specialist
• Reporting to BD Manager
• Starting date: April 1st 2024
• Registered products:

· TepadinaÒ for Haematopoietic Stem Cell Transplantation,

· CaphosolÒ for oral muccositis due to chemotherapy and radiotherapy

· GencebokÒ for Apnoea of Prematurity

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

5 days work week in Jurong Island

Working Hours: 8:30am to 5:15pm

Transport Pick up from Jurong East MRT / Outram Park

Job Descriptions:

• To perform routine analysis of polymer testing & wet chemistry analysis.
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures.
• To perform instruments’ calibrations, maintenance, and troubleshooting.
• To perform housekeeping and maintain the cleanliness in the laboratory.
• To perform inventory check & improvement idea in the lab.
• To assist superiors with non – routine study samples and any other tasks assigned

Job Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering.
• Preferred candidates with min. 1 year of relevant working experience in the
• Laboratory fields (chemical / pharmaceutical industry) or fresh Poly graduates are also welcomed.
• Hands-on experience in operating laboratory equipment such as injection molding & gas chromatography will be an added advantage.
• Team player, good integrity and willingness to learn as training will be provided.
• Must be able to work overtime when required.

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description & Requirements

Job Description:

· Assist Project Manager

· Oversee the direction of the project, ensure compliance of specifications and requirements

· Responsible for general on site technical and engineering matters

· Liaise with Sub-Contractors & Consultants, Client and other stakeholders

· checking and preparing site reports, designs and drawings

· maintaining quality control procedures

· Overall projects planning, scheduling, monitoring and updating to meet targets.

· Ensuring & assessing site safety to minimising risk

· Other adhoc assigned

Job Requirements:

Diploma in Engineering (Electrical or Mechanical), Specialist Diploma in M&E coordination

Minimum 3 years of relevant experience

Salary: $3,000.00 - $3,600.00

1) Process – Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A, etc.

2) Coordinate – Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.

3) Investigate – Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.

4) Audit – Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.

5) Communicate – Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.

1) Minimum ‘A’ Levels or Diploma

2) Minimum 3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP or Excelity systems

3) Proficient in Microsoft Excel, VLOOKUP, PIVOT table, basic formulas

4) SAP knowledge, 3 yrs Payroll experience, >500 HC

Job Description:

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status

Skills Required:

• Working experience as a Service Desk Analyst
• Experience on Microsoft Exchange / Outlook,Microsoft Windows

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Role

The Document Imaging Specialist (Team Leader) is a member of a team responsible for service delivery through efficient scanning operations at an Iron Mountain customer site. It is paramount for the Document Imaging Specialist to be able to provide a balance between efficiency and cost consciousness while delighting the customer by exceeding expectations.

Responsibilities

• Oversee for all workplace activities within the team, assign tasks to team members, and be responsible for the success of team initiatives.
• Coaching to improve team member skill sets and identifying areas for improvement.
• Respond to customer enquiry and problem solving.
• Consolidate daily/ weekly and monthly report.
• Conduct staffs training
• Deliver a great service and build strong trusted relationships with client
• Deliver a range of Document Imaging services and support to the client with minimal or no supervision
• Receive, sort, batch and prepare hard copy documents for scanning
• Remove all bindings correctly, without degrading the hard copy document.
• Repair and prepare hard copy documents for auto-feed scanning as required.
• Operate and maintain high-speed production scanners equipment to scan hardcopy documents to digital form
• Ensure that all required physical pages are scanned and all scanned images are clear, complete and orientated correctly
• Capture data from scanned images accurately and completely within keystrokes performance measurements
• Perform quality checks on scanning, data entry and final digital output; rework as required.
• Restore hard copy documents to original form as required for packing into archive boxes
• Ensure daily record keeping functions are completed and reporting information is maintained
• Collaborate with the team to problem solve to ensure efficient service delivery that meets SLA
• Identify and implement opportunities for process improvement
• All other duties as assigned by management

Job Requirements:

• Minimum of 2-year experience in document processing in a regulated industry (applicants without experience will be considered for entry-level position)
• Minimum “O” Level Certification
• Previous scanning and indexing experience will be added advantage
• Excellent customer service mind-set and good communication skills
• Proven record working in a fast-paced and time sensitive environment with little to no errors
• Absolute team player, and look to enjoy working with a close-knit team
• Attention to detail, responsible and organized
• Basic computer literacy skills in MS Excel and Word
• Willing to be deployed across different sites on short notice
• Willing to OT as per required
• Acceptable to do cross-functional learning/job rotation as per Management’s request