JOB DESCRIPTION OF A CUSTOMER SERVICE OFFICER

• Answering phone calls

• Make appointments for new and regular customers

• Record in new appointments, rescheduling or cancellation in the appointment schedule

• Make phone calls or sms/whatsapp reminders for the following day's appointments

• Assist to check-in and verify customers' personal particulars

• Assist to ask customers to complete an on-line customer feedback survey upon completion of treatment

• Familiar with spa promotions, treatments and T&Cs

• Familiar with spa software

• Handle customers queries and complaints

• Make service calls to regulars for monthly birthday treat

• Serving of beverages to customers

• Handle settlement of the credit card terminals for closing

• End of day reporting to management

Salary Range: Basic pay $1800 to $2200

Please indicate your expected salary and availability

Job Duties:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and non-repudiation standards.
• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.
• Certify infrastructure components, systems and applications that meet security standards.

Job Requirements:

Qualifications and Profile

• The position requires relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Job Responsibilities:

• Install, upgrade, support and troubleshoot Authorized desktop application (Windows, Microsoft Office, etc.) and computer hardware/software.
• Perform installation, configuration, debug and testing of IoTs devices.
• Support and troubleshoot for LED conference system, printers, biometric access
• Provides server administration and operations maintenance
• Manage firewall, antivirus endpoints, backup servers and other infrastructure
• Ensure efficiency in the daily operations of the network system.
• Create and maintain company website/portal
• Any other IT related work areas as and when required

Qualifications

• Diploma/Degree in Computer Science, Software engineering, Informational Technology, or related field
• Minimum 2 years of specialized experience in IT design/diagnostic tools, providing IT support, software management
• Able to work independently

The salary is subject to the candidate's performance and abilities.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services according to Company policy and country regulatory requirements.
• Oversee the end-to-end order administration received in the region, through various channels, i.e. monitor and ensure orders are processed in accordance with fulfillment operating procedure
• Manage and respond to issues pertaining to order related queries
• Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment
• Coordinate and follow up with customer and partners and maintain strong relationship
• Partners cross-functionally to develop, track and manage business metrics for the organization
• Other duties as assigned

Requirements

• At least Diploma in Supply Chain, or a related field of studies
• At least 2 years’ experience in order fulfilment
• Candidates proficient in inventory management system preferred
• Able to work independently and a team player
• Strong interpersonal and communication skills

*We regret that only shortlisted candidates who applied through Linkedin and/or Jobsbank will be notified.

SEO Senior Specialist (Financial Education)

Hybrid (3 days in office, 2 days WFH)

• Basic Salary range: $3,600 - $4,200

• 5 days, 10am - 6pm (3 days in office, 2 days WFH)
• Location: Eunos

Job scopes:

• Perform regular keyword & competitor research to identify gaps & opportunities and propose content topics
• Perform on-page SEO for website pages and blog to boost search rankings and site traffic
• Work with an in-house content specialist and source for writers to build pillar articles and create a library of quality content
• Optimize and proof-read content articles before publishing
• Do YouTube keyword research and propose video content ideas. Optimize YouTube video titles, descriptions, captions and tags.
• Perform link-building and outreach activities to improve website authority and backlink profile
• Regularly monitor and report SEO performance metrics using tools like Google Analytics and Semrush; provide insights and recommendations for improvement
• Identify technical SEO issues and work with web developer to optimize site performance
• Stay in tune with the latest search algorithm updates

Requirements:

• Diploma / Degree
• Minimum 2 years of SEO work experience
• Proven track record of ranking keywords on Page 1
• Experience in Semrush or equivalent tool, HubSpot and WordPress CMS
• Google Analytics
• Knowledge or interest in stock market, investing & trading will be an advantage.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities include

- Arranging sales meetings with potential clients
- Conveying company updates to our existing clients
- Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, it underscores the importance of self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

Outdoor Sales Specialist - Ang Mo Kio / Training Provided [3770]

Working Days: 5 days – Mon Fri 830am to 530pm
Office Location: Ang Mo Kio
Starting Salary: $1,800 + Transport Claimable + Commission (base on average performance around $300 or higher)

Responsibilities & Duties:

• Identify business opportunities and procure new business clients, mainly reach out to retail chain store.
• Display good product knowledge, training will be provided (personal care, health, and wellness products)
• Execution of sales as outlined by the Management.
• Any other duties as and when assigned by the Management.
• Any sales experiences are welcome to apply.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Responsibilities:

• Execute Standard Operating Procedures related to the management of incidents and requests: Monitor the performance of our products and services, promptly executing operational procedures for resolution or, when necessary, escalation to ensure swift restoration.
• Deliver high-quality support to our customers by adeptly managing and triaging cases they bring forth.
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Invoke and manage crisis and security management processes; Document all actions in accordance with standard company policies and procedures.
• Identify and manage knowledge gaps and continuous improvement initiatives to enhance the overall efficiency of our operational practices
• Act as the senior on shift and ensure proper shift handovers; Develop training programs and provide on the job training.

Requirements:

• Minimum 4 years of demonstrated expertise in telecommunications within a large-scale business environment
• Minimum of 4 years proven experience in technical support or service desk environment, using ServiceNow.
• Minimum of 3 years proven experience in managing all aspects of Major Incident: Troubleshooting and problem-solving skills to diagnose and resolve technical issues effectively.
• Experience with developing training programs and delivering training. Strong documentation skills to accurately record customer, as well as internal interactions and resolutions.
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• ITIL V4 Foundation certificate and experience working with ServiceNow; Agile, Six Sigma or related certifications will be an advantage

Additional info:

• Company industry: IT Solution for Airport industry
• Location: Loyang Way (Changi)
• Working arrangement: 8am to 8pm (12 hours day shift, including weekend) + Hybrid work arrangement (any 3 days WFO, 2 days WFH) - * During training period (around 6 to 7 months training), working hours would be Mondays – Fridays, 9am-6pm/10am-7pm

For more information, please visit to www.gmprecruit.com and search for Job Reference: 23971
To find out more about this opportunity, please contact Ai Linh at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence : 09C3051 | VO UYEN AI LINH | Registration No: R 22109232

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,300 – $3,450
Location: Multiple locations, to be discussed during interview

Responsibilities:

• Welcome and engage with patients, creating a warm and inviting atmosphere
• Assist chiropractors with patient assessments, including taking histories and spinal examinations (Including palpation, range of motion and postural assessment)
• Prepare patients for treatments, ensuring their comfort and safety
• Provide education and answer basic questions about chiropractic treatment procedures
• Schedule appointments, manage patient records, and handle administrative tasks efficiently
• Handling day to day customer service and clinic administrative duties
• Explain services and treatment programs to patients
• Other ad-hoc duties as assigned

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

We are looking for a Product Specialist to join our client's Bancassurance team. This person will be involved in supporting the insurance product business.

• Responsible for supporting Bancassurance product business that cuts across customer experience, compliance, risk management, regulatory, and operations management.
• Build excellent relationships across stakeholder groups with the ability to effectively influence and communicate across various business lines and units.
• Conduct User Acceptance Testing (UAT) and Live Verification for enhancements to insurance platform
• Manage staff engagement campaigns, post launch performance measurements, activities and events.
• Support Bancassurance Product teams on preparation of administrative reports, invoicing and billings
• Prepare internal email circular announcements and maintain content on intranet websites.
• Attend to enquiries from internal frontline staff and external customers.

Job Qualifications

• Degree in Marketing, Banking, Finance or in related discipline
• At least 1 year of experience in product and digital engagement, customer acquisition, or related roles.
• Experience in managing multiple stakeholders that cut across product, partners, technical, operations, regulatory and compliance teams that touches various technical platforms and able to deliver to deadlines.
• Detail-oriented approach to designing customer journeys and experiences.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Telenor Group is world’s leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billion (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 14,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website : https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/

About the role

Finance Specialist reports to Director - Head of Financial Reporting - Finance. Key responsibilities include:

• Maintain, review and quality assure accounting data in a timely fashion in compliance with IFRS/SFRS and adhere to ICFR procedures for proper documentation, record keeping, presentation and disclosures

• Review and supervise work performed by team, providing guidance to overcome challenges and support in knowledge sharing, team building, competency development initiatives

• Ensure timely, accurate and high quality delivery in terms of internal/external audits and compliance reviews, identifying areas of improvement and implementing initiatives to simplify, automate and standardize processes, system and work routines

• Manage and own voluminous account reconciliations with vendors, customers, other stakeholders in an efficient manner

• Implement and maintain strict control environment in compliance with best practices, generally accepted accounting principles, Telenor Group policies and procedures

• Supports the Director/Manager Finance and responsible for the administrative and operational activities within finance function

• Maintain up to date records of forecasts, budgets and update variance analysis on monthly basis

• Supports on quarter rolling cash forecast to ensure healthy liquidity position of the Company

• Coordinate with accounting support team for information provisioning, reconciliation with internal systems and external party records

• Actively coordinate with internal users/cost centers/functions for efficient processing of information and minimizing delays

• Supports in month end accounting process, group reporting and annual auditing matters

Main tasks

• Responsible for administrative and operational support related to finance and accounting functions

• Coordination with internal and external stakeholders for timely support

• Demonstrate and practice change and constant improvement initiatives, challenges status quo and develop new ways of work to support the transformational journey to simplify end-to-end processes

• Actively participate and contribute in improving the overall finance and accounting function and build environment of trust and respect with all stakeholders

Profile

• Broad understanding of end- to- end accounting and finance functions

• Strong analytical and problem solving along with data analysis and handling capabilities

• Result oriented, demonstrating excellent collaboration abilities

• Able to work with a high degree of execution power and passion and deliver on stringent timelines

• High level of integrity and ethics

• Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external

• Demonstrate commitment, maturity, flexibility and speed in response to business needs and operational challenges

• Attention to details, ability to handle large volume of data and information

• Excel, Words and Power Point skills are required for this role

Competence Requirements

· Minimum 2-3 years in a finance and core accounting roles

· Bachelor degree in finance/accounting discipline with good understanding of SFRS/IFRS

· Advance user of Office tools and applications like Excel, Word, PowerPoint, etc.

· Experience using ERP systems would be an advantage

· Reputable Organization

· Central Area near MRT

· 5 Days Work Week

Job Responsibilities:

· Preparing the financial summary reports to the Management, based on the various financial documents submitted by subsidiaries and regional offices.

· Analyse current and past financial data and performance.

· Prepare the documents for corporate business strategy based on management instructions.

· Incorporation information obtained from group companies and regional offices into the business plan.

· Support in preparation of Internal Audit for HQ.

· Collect market and competitor’s data and do the analysis for APRHQ business planning.

Requirements:

· A Bachelor’s Degree in Business Administration, Accounting or Finance

· At least 5 years to experience in corporate planning function.

· Working experience in Japanese or Foreign companies’ HQ are advantages.

· Working experience in construction or Engineering industries are advantages.

· Good verbal and written communication skills in English and Japanese to communicate with Japan HQ.

We would like to invite interested applicants to apply.

Thomas Tan

Dynamic Human Capital Pte Ltd

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data.

Location: East

Working Structure: Hybrid

Industry: MNC within Aerospace

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement
• Perform AR reporting on overdue balances and top accounts as per request from business units
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

Requirements:

• Minimally 1 year related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Ability to work in a multi-tasking environment managing a large portfolio of accounts, under pressure while meeting deadlines is required
• Show good initiative, responsible and a positive can-do attitude
• Experience with ERP system - SAP is a plus

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Responsibilities:

• Process monthly payroll including preparation of paperwork and data entry for all New Hires, Leavers and employee life cycle changes
• Preparation of all manual payments outside the normal pay run for post pay payments i.e. tax and manual termination pays
• Prepare monthly reconciliation of payroll clearing accounts and general ledger related activities for submission to risk management
• Assist in documentation of all key payroll related procedures with periodic reviews to ensure internal and regulatory requirements are maintained
• Adhere to payroll governance process and perform 4-eye checks (based on segregation on duties across the different team members)
• Assist payroll manager, supporting the team for payroll processing activities as required
• Excellent customer service in answering all payroll queries through the shared payroll inbox and phone
• Working knowledge of all legislation requirements for Singapore
• Strong knowledge in monthly &/ year-end tax and tax clearance processes
• Work on process improvements by looking at alignment across payroll locations/ countries and proposing on best practices within payroll processing

Requirements:

• Minimum of 2 years experience in payroll or finance related environment
• Working knowledge of SAP Payroll or other payroll systems and Workday
• Excellent team player
• Ability to communicate professionally and effectively at all levels both face to face and via telephone and email
• Excellent organization/ prioritization skills
• Attention to detail, ability to multi-task, work well under pressure
• Anticipate needs; demonstrate initiative and proactiveness
• Ability to work and use discretion with confidential information
• Ability to work on own initiative without supervision
• Proficient in Word, intermediate Excel Knowledge
• Experience in processing Singapore payroll in-house and income tax submission
• Strong knowledge of tax laws and legislation
• Previous experience in new entities payroll implementation

Location:

West Area (With Transport Pick-up at various MRT Stations)

We are seeking an organized and detail-oriented Payroll and HR Specialist to join our team. In this role, you will be responsible for efficiently managing various aspects of employee payroll, on-boarding/offboarding, benefits administration, communications, and more. Your meticulous attention to detail and excellent communication skills will contribute to the smooth operation of our HR processes.

Key Responsibilities:

1. Payroll Management:

• Oversee monthly and ad-hoc payroll manual calculation and processing.
• Ensure compliance with statutory regulations and resolve any discrepancies.
• Reconcile payroll accounts and prepare necessary reports.

2. Employee (contract staff) On-boarding and Documentation:

• Prepare and issue Offer Letters for contract staff.
• Coordinate pre-employment medical check-ups and reference checks.
• Oversee the security screening process for new hires.
• Maintain accurate personnel records in HRIS, including payroll, leave, and claims data.

3. Employee (contract staff) Benefits Management:

• Administer Group Health & Safety and Group Outpatient GP Plans.
• Monitor service quality of external vendors.
• Manage medical insurance, claims, and work injury compensation procedures.

4. Employee (contract staff) Engagement:

• Respond promptly to employee inquiries and concerns.
• Assist in planning and executing employee engagement activities.

5. Grievance Handling and Disciplinary Procedures:

• Support the management of grievance and disciplinary processes.

6. Performance Appraisal:

• Assist in managing the annual performance appraisal process.
• Prepare confirmation and increment letters as needed.

7. Leave and Attendance Oversight:

• Validate attendance and leave reports for accurate payroll processing.

8. Financial Reporting:

• Generate monthly billing through ERP system.
• Prepare customer reports and other relevant financial documentation.

9. Training and Government Claims:

• Register contract staff training sessions.
• Submit claims to government bodies for training and other applicable reimbursements.

10. Work Pass Administration:

• Provide support in work pass applications and processing when required.

Qualifications and Skills:

• Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
• Strong organizational skills with a keen eye for detail.
• Excellent communication and interpersonal abilities.
• Proficiency in Excel (VLookup, Pivot Table, formulas), HRIS and payroll systems
• Knowledge of employment laws and regulations.
• Ability to prioritize tasks and meet deadlines.
• Problem-solving and conflict resolution skills.

If you are a proactive individual with a passion for HR operations and a commitment to ensuring a positive employee experience, we encourage you to apply for this role. Join our team and play a vital role in supporting our employees' journey within the organization.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Clinical

· Rendering patient care in the Outpatient clinic/Inpatient Ward and/or Day surgery setting

· Assist in clinical and surgical procedures Outpatient clinic/Inpatient Ward and/or Day surgery setting

· All other matters which the Group requires

Administrative/Logistical

· Display good communication etiquette in the following situations but not limited to, answering of telephone calls, enquiries and booking and arranging of appointments etc.

· Receive cash and check receipts, maintain ledger book and computer record of bank deposits

· Collate and submit all insurance claims assigned by Ascent ENT management.

· Liaise with patients, Third-part administrators (TPA), brokers and Insurance companies with regards to insurance related matters including but not limited to claims, billing and payment related matters etc

· Provide and analyse all clinic related data assigned by Ascent ENT management.

· Assisting the doctors in day-to-day administrative duties;

· Booking of operating theatres, anaesthetists, hospital accommodation, etc for inpatient or day surgery procedures;

· Follow up on patient’s review, patient’s postoperative recovery (administrative) in an outpatient and/or day surgery setting

· Maintenance of the clinic and ensure stock level is satisfactory;

· Ordering of drugs, products, new equipment or machines

· All other matters which the Group requires

JOB DESCRIPTION

• Design and review functional system specifications for electrification related projects
• Provide hardware & software specifications for electrification related projects
• Perform sizing analysis for new build/retrofits of electric vessels
• Study and cacluate structural and hydrodynamics as part of the design process
• Plan, coordinate and execute new build and retrofit projects
• Prepare and engage drawings with stakeholders including clients & marine classifications society.
• Perform the role of lead engineer when appointed
• Provide technical support to operations an commercial departments
• Work towards departmental objectives in the day to day environment and be adaptable to changing priorities and assignments
• Work on ad hoc duties assigned

JOB REQUIREMENTS

• Good knowledge of marine vessels and offshore platforms design
• Understanding of structural & hydrodynamics analysis for marine & offshore applications.
• Familiar with design, review and simulation of structural & hydrodynamics analysis
• Familiar with marine propulsion and power systems
• Prior experiences in design and engineering of marine vessels and offshore platforms
• Prior experiences of marine class submission processes
• Prior experiences of system integration roles for marine and offshore vessels (hardware & software)
• Able to understand multi trades Drawings
• Possess good communication and interpersonal skills
• Able to work independently and as part of team
• Possess inquisitive and learning mindset
• Familiar with basic office software
• Possess hands-on approach
• Degree in Marine Engineering/Naval Architectural or equivalent