Senior Specialist, PV

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

The Senior Specialist, PV is responsible for adverse event management including aggregate and individual case safety report (ICSR) health authority submissions and compliance monitoring. They are also responsible for PV activities (as delegated or assigned by their Manager) which may include but are not limited to: PV intake, management and negotiation of local PV agreements, local due diligence activities, participation in audits and inspections and related readiness activities, review of local initiatives for compliance with PV requirements, SOP management, local training, communication of safety issues, people development, special projects as assigned and is able to work on these delegated activities independently.

WHAT YOU WILL DO

1. Serves as the point of contact for the local Health Authority for PV related questions when assigned by the PV Lead and in their absence.

2. If serving as the local QPPV / Local PV Contact / Local Responsible PV Person or Backup, complies with all requirements mentioned in the local laws and regulations.

3. Responsible for execution of local PV processes and activities in collaboration with internal functional areas and external parties as assigned.

4. May coordinate translation of PV documents and ensure a QC check is performed by a second person for any in-house translations (as applicable).

5. Serves as SME and supports local PV audits and inspections including readiness activities and supports other audits/inspections including the development of CAPAs in response to findings/observations.

6. Responsible for reporting adverse experiences or events (AE) or product quality complaints (PQCs) associated with the use of our company products in compliance with Corporate Policy 01: Patient Safety.

7. Participates in and supports audits of contractual partners/vendors as necessary.

8. Participates in compliance activities and coordinates the preparation of necessary corrective actions locally for late reporting countries covered by the country operation.

9. Assists in developing and maintaining local procedures (in compliance with regional and global standards), to ensure global quality PV data and evaluates processes for potential improvement in efficiency and effectiveness.

10. Supports PV Lead in maintaining the local PV Training matrix and onboarding plans as assigned.

11. Supports the development and maintenance of local PV controlled documents (e.g., Company Core Pharmacovigilance Documents, training materials, etc. as applicable) ensuring that they are kept current.

12. Conducts and/or supports PV self-inspections as required by PV Legislations (where applicable).

13. Proactively identifies procedural gaps and challenges and implements solutions in collaboration with all affected stakeholders.

14. Responsible for completing all required/applicable trainings assigned at time of hire and after hire by the due dates, before performing the activity.

15. Supports training of local company staff, distributors, vendors, and business partners and can provide training as applicable.

16. Responsible for managing and performing local literature screening and assessment in accordance with company procedure and local requirements (as applicable).

17. May be responsible for Health Authority Website Monitoring for potential safety issues, safety alerts, and new/revised PV requirements in compliance with company procedures and local legislation (as applicable).

18. May be assigned responsibility for ensuring appropriate PV language is included in country PV agreements, liaising with business partners, vendors and Alliance Managers as required, performing local qualification/due diligence activities, compliance reviews, and ensuring maintenance of the business partner data tracking system.

19. As delegated by PV Lead, collaborates with internal stakeholders to ensure local implementation of Post approval Safety Monitoring Program (PSMP) plan in compliance with local legislation (as applicable).

20. May be responsible for reviewing, providing input and approving local initiatives (e.g., digital interfaces, marketing initiatives/ patient programs, organized data collection systems, etc.), and other programs to ensure compliance with PV requirements, as applicable.

21. As assigned by PV Lead, responsible for scheduling and coordinating submission activities for PSURs and other Aggregate Reports to the local Health Authority in compliance with company procedures and local legislation (as applicable).

22. As assigned by PV Lead, responsible for ensuring appropriate implementation and oversight of Risk Minimization Measures, and Additional Risk Minimization Measures locally as per department policy and ensures compliance with local legislations.

23. As assigned by PV Lead, prepare/maintain/submit local RMPs to the local HA (as applicable).

24. Support local implementation of applicable business continuity plans (as applicable)

25. Responsible for filing, storage and archiving of safety-related documentation in accordance with company’s policies and local requirements.

26. Serves as local Subject Matter Expert on relevant PV regulations, processes and procedures.

27. Liaises with the local business units to keep them apprised of safety activities and provides input on strategic decisions.

28. Represents PV in cross-functional organizational and alliance partner forums as needed.

29. Participates on local company committees and councils for matters impacting PV as assigned.

30. May participate on special projects or rotational assignments within or outside of IPV as part of their professional development.

WHAT YOU MUST HAVE

To be successful in this role, you will have:

Education:

· Health, life science, or medical science degree or equivalent by education/experience

· Experience in the pharmaceutical industry is preferred

· Supervisory experience managing people/teams/contractors

· Strong leadership, communication, decision making, and problem-solving skills

· In-depth knowledge of AE reporting requirements and relevant PV regulations, PV quality management systems and be an expert in PV processes and activities.

· Experience with PV audits and/or PV Health Authority Inspections

Job-specific competencies & skills:

· Must be fluent in English (written and spoken) while proficient in local language

· Ability to travel within the region and globally

· Excellent interpersonal communications, organizational, and presentation skills

· Excellent negotiation and influencing skills

· Ability to work in partnership with others (internally and externally) to accomplish quality goals

· Ability to interface broadly with colleagues within related functions and cross-functionally and be able to work independently with no supervision except in the most complex of situations.

· Demonstrates skills to drive change that enhances processes within the company or cross-functionally that improve quality and /or add value to the business.

· Demonstrates strong strategic thinking and project management skills including prioritization of tasks.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace

The Business Incident Response (BIR) team is a specialized group that provides rapid and holistic resolution of critical escalations that threaten businesses' and partners' brands, relationships, and revenue streams. The team offers dedicated support to advertisers who experience friction on our platforms.

By leveraging cross-functional partnerships, the BIR team delivers an immediate and personalized experience for constituents and stakeholders during times of crisis. The team operates off-process and overrides barriers to ensure swift issue resolution, prioritizing resources dynamically to assume ownership over mission-critical incidents.

The escalations handled by the BIR team are complex and require expertise in areas such as operations, policy, process, and project management. The team comprises best-in-class specialists who leverage their skills to deliver outsized impact.

To succeed on the BIR team, you must be passionate about social media, real-time crisis management, and working collaboratively in a fast-paced environment. You should have a strong interest in customer support and working cross-functionally with multiple domains, including policy and process. You must be comfortable with ambiguity and able to make quality decisions while remaining open-minded and flexible to feedback. You should be at ease in communicating relevant content and context to inform and enable internal and external partners, including executive level communication.
Successful candidates for this team are curious, resourceful, adaptable, influential, have a bias toward action, are comfortable with taking intelligent risks, and able to establish a collaborative network with partners across multiple domains. They have a proven track record of adjusting to dynamic environments while handling multiple workstreams and maintaining effective communication with all stakeholders, both internal and external.

Responsibilities

• Review, investigate, and coordinate end-to-end resolution of high risk escalations, adhering to process and policy frameworks.
• Communicate effectively with stakeholders, including external clients, internal partners, and leadership, serving as primary communication channel on critical escalations.
• Cooperate with cross-functional partners across the business to coordinate work, develop relationships, and execute assigned tasks within scope and timelines.
• Perform root-cause analysis, draft post-mortem reports, and drive innovation by proposing improvements to existing processes.
• Adopt best practices, provide team 'oncall' coverage (including weekend/holiday) on a rotational basis, and stay up-to-date with mandatory training and knowledge in areas of interest to the business.

Minimum Qualifications

• Demonstrated understanding of how the broader social media landscape operates in the industry.
• 5+ years of experience working in customer support, including domains such as online operations, escalations, information systems, compliance, risk management, policy, legal operations or management consulting.
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations.
• Demonstrated experience in identifying trends and partnering with cross functional teams to improve customer outcomes.

Preferred Qualifications

• Experience with analytical tools (i.e. Excel, SQL, Tableau).
• Understanding of the power of social media for businesses and the issues that are inherent to it.
• Experience influencing others leveraging data, analysis and vision.
• Experience working directly with global, cross-functional teams to solve issues and develop solutions.
• Familiarity with Meta's suite of products.
• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Benefits

1. Competitive Salary: Up to $4,500 basic + variable bonus.
2. Work-Life Balance: 5-day work week (Monday to Friday), 9 am to 6 pm.
3. Growth Opportunities: Develop your career in a fast-paced, dynamic marketing environment.
4. Creative Freedom: Lead exciting campaigns and bring your innovative ideas to life.
5. Location: Work at a modern, centrally located office at 8 Ubi Road

Job Description

We are looking for a Senior Digital Marketing Executive to join our team and help shape the future of our brand. If you’re passionate about social media, content creation, and digital marketing, this is your chance to make an impact. You will be responsible for developing and executing strategies that drive engagement, boost brand presence, and ensure our digital campaigns hit the mark.

Roles & Responsibilities

• Marketing Strategy: Develop and execute marketing strategies that align with business goals.
• Content Creation: Lead content creation across various digital platforms, including short-form videos and engaging social media posts.
• Campaign Management: Oversee paid social media campaigns to maximize reach, engagement, and conversions.
• Influencer Relations: Work closely with KOLs and influencers to amplify brand visibility.
• Livestream Hosting: Manage and host engaging livestreams for product launches and promotions.
• Analytics: Track, analyze, and report on campaign performance, providing insights for optimization.
• Collaboration: Partner with cross-functional teams to ensure campaigns align with overall business objectives.

Requirements

• Education: Degree or diploma in Marketing, Communications, or a related field.
• Experience: Minimum 2-3 years of experience in a digital marketing role, ideally in the FMCG or beauty industry.
• Skills: Strong knowledge of social media platforms (TikTok, Instagram, Facebook) and experience in managing paid ad campaigns.
• Passion: Genuine interest in social media trends and content creation, particularly short-form videos and livestreaming.
• Language: Proficiency in English (both written and spoken). Basic Chinese is a plus.
• Creative: A keen eye for aesthetics and an ability to produce engaging digital content.
• Tools: Familiarity with digital marketing tools like Google Analytics, social media ad platforms, and WordPress.

Additional Information

• Salary: Up to $4,500 basic + variable bonus
• Working Hours: 5-day work week, 9 am to 6 pm
• Location: 8 Ubi Road 2, Zervex, Singapore (408538)

Concentrix

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.

At Concentrix, we create game-changing customer journeys that help brands grow, across the world and into the future. We strive to find and grow exceptional people like you.

A leading global provider of customer experience (CX) solutions and technology, we continue to offer revenue generation services with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

Senior Sales Support Specialist – South Korea + SEA

Reporting to the Sales Manager, the Senior Sales Support Specialist will play a pivotal role in supporting the Enterprise Sales and Customer Success teams across South Korea and SEA. You will be instrumental in driving sales renewal rates by managing pre- and post-sales administrative tasks, enabling smooth lifecycle selling.

This permanent position offers an exciting opportunity to join the pioneering Sales Support Desk team in Singapore. We are looking for individuals who are independent, meticulous, have an eye for large data management and comfortable to manage ambiguity situation while establishing new processes and workflows. Handling confidential information with integrity and escalating complex issues to appropriate channels will be key.

Successful candidates will be the subject matter expert to present accurate sales quotation, review sales contracts, update accounts notes in CRM system, perform customer research, identify high-risk customer accounts, gather and develop sales data mapping to help the sales team overcome customer objections and mitigate risks. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

What you’ll experience with us

Sales Administration Support

• Relieve internal and external sales teams of pre- and post-sales administrative duties.
• Maintain accurate sales quote documentation, including pricing and configurations.
• Update customer contact information across CRM and sales pipeline systems.

Administrative Tasks

• Process sales orders, enter sales data, and review sales contracts.
• Prepare sales quotations, manage invoices, and track documents.
• Create sales renewal packages with historical pricing, subscription statuses, and discount data.
• Handle sales bookings, including purchase order processing and booking reconciliation.

Data Management and Analysis

• Identify renewal opportunities by analyzing data sets and participating in sales cadence meetings.
• Investigate sales trends related to downsell or churn and support high-risk renewals using CRM ticketing platforms.

Reporting and Standardization

• Prepare sales data documents, generate ad-hoc reports, and drive process standardization to maintain database accuracy.
• Perform quality assurance and update process documentation as needed.

Client and Stakeholder Engagement

• Act as a subject matter expert, ensuring database integrity and responding professionally to customer and stakeholder queries.

We’ll be a great match if you…

• This role will require you to provide administrative sales support to our internal and external stakeholders across South Korea and SEA.
• Fluent in Native Korean and proficient in English (B1/B2 level) to drive business conversations across South Korea and SEA.
• 2-5 years of relevant working experience in administrative function with advance knowledge in Microsoft Office (Excel, Word).
• High integrity to manage confidential internal and external client information.
• Independent individuals with team-player mindset.
• Strong attention to detail and a strong sense of responsibility to manage large and complex data.
• Strong sense of accountability to manage high priority escalation.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• Office Address: 80 Pasir Panjang Rd, #15-83/84 Mapletree Business City II, Singapore 117372 (nearest MRT: Labrador Park).
• 5 days’ work week (Mon – Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Comprehensive healthcare, medical plans and flexi benefits.
• Annual Leave and Paid Sick Leave are covered.
• Onboarding and on-the-job learning programme will be provided.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

All shortlisted candidates will be contacted.

Client Summary

The company is a global corporation with significant international presence, including production sites, R&D centers, and sales offices worldwide. They manufacture high-performance synthetic rubber products, offering a broad portfolio of materials such as SBR, NBR, EPDM, BR, and TPE. These products are widely used across industries such as automotive, construction, electronics, industrial manufacturing, and consumer goods.

The Job

• Assist the Assistant / QA Manager in driving the improvement of the Quality Management System (QMS) across all departments to ensure full compliance with IATF 16949 standards.
• Conduct specification reviews, CSR assessments, and gap analysis.
• Oversee daily production batch release activities; familiarity with SAP is a plus.
• Lead efforts to improve CPK and conduct monthly reviews of MRB and freeze inventory.
• Manage documentation and reports related to IATF Core Tools (PPAP, APQP).
• Issue, review, and verify Corrective and Preventive Actions (CAPA) for internal and external quality issues (raw materials, finished products, shipment, and logistics).
• Generate, review, and update quality-related procedures and instructions.
• Participate in Management Reviews and report at monthly quality meetings.
• Contribute to the revision of FMEA and Control Plans.
• Assist the QA Manager in handling customer complaints and investigations.
• Support the QA Manager during plant audits (external, internal, customer, and supplier audits).
• Perform other tasks as delegated by the Assistant / QA Manager.

The Talent

• Degree in Engineering, Chemistry, Science, or a related field.
• 3-5 years of experience in a Quality Assurance department.
• Strong knowledge and understanding of ISO 9001, IATF 16949, or similar quality systems, with experience in managing audits.
• Good communication skills and ability to work collaboratively in a team and individually.

Other information

• Location: Jurong Island, company bus provided at Jurong East.
• Transport Allowance
• Site allowance

Next Steps:

• Interested applicants, please send your resume to [email protected] with your current and expected salary. Only shortlisted candidates will be contacted.

You will be joining a world-renowned luxury brand committed to excellence, quality, and exceptional client experience. As our client continue to expand and innovate, they are seeking a dynamic Compensation and Benefits Specialist to contribute to the HR team. This role is ideal for someone with a strong understanding of HR practices, who thrives in a fast-paced, high-end environment, and is ready to enhance our compensation and benefits functions.

Role Summary:

The Compensation and Benefits Specialist will play a key role in supporting our HR function by managing and optimizing compensation structures, benefits programs, and other reward strategies. This role requires a blend of analytical and strategic thinking to ensure our offerings remain competitive and attract top talent.

Key Responsibilities:

Compensation Management:

• Assist in developing and maintaining compensation structures, job grading, and salary bands to align with industry standards.
• Conduct regular market benchmarking and salary reviews to ensure competitive positioning within the luxury sector.
• Prepare compensation data and analyses to support HR planning and budget forecasting.

Benefits Administration:

• Oversee and administer employee benefits programs (healthcare, retirement plans, leave policies, etc.), ensuring compliance with local regulations and company policies.
• Coordinate with external vendors and stakeholders to optimize benefit offerings and ensure smooth service delivery.
• Communicate benefits changes and updates effectively to employees.

Policy Development & Compliance:

• Support the development and implementation of HR policies related to compensation, benefits, and rewards.
• Ensure all compensation and benefits programs comply with relevant labor laws and regulatory standards in Singapore.

Employee Engagement & Support:

• Act as a point of contact for employees on compensation and benefits-related queries, providing timely and accurate information.
• Collaborate with HR and other departments to support employee engagement initiatives and improve the overall employee experience.

Reporting & Data Analysis:

• Generate regular reports and analyses on compensation, benefits utilization, and overall HR expenses.
• Provide insights and recommendations based on data analysis to support business objectives.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• At least 3-5 years of experience in compensation and benefits, preferably within the luxury, retail, or hospitality sectors.
• Strong analytical skills with the ability to interpret and present data accurately.
• Knowledge of Singapore employment laws, labor regulations, and compliance requirements.
• Excellent communication skills, both written and verbal, with a service-oriented mindset.
• High proficiency in Microsoft Excel and familiarity with HRIS systems

Personal Attributes:

• Detail-oriented and highly organized, with a commitment to accuracy.
• Able to handle sensitive information with confidentiality and discretion.
• Strong interpersonal skills and the ability to work collaboratively across teams.

Base salary ranges up to $6,500 / month, depending on experiences.

If you are keen to know more, please click on the Apply button or reach out to me at [email protected].

Join Our Team as a Demo & Training Product Specialist!

As a Demo & Training Product Specialist at Ross, you'll be at the forefront of delivering world-class commissioning and training for our cutting-edge products. You’ll play a pivotal role in integrating Ross solutions into broadcast systems for clients around the globe. This is a highly rewarding opportunity for someone with deep knowledge of Ross products and a passion for delivering exceptional customer experiences.

In this exciting role, you’ll manage customer expectations, oversee essential documentation, and provide hands-on training that empowers clients to fully leverage Ross technology. You’ll be a key player in shaping the customer journey, working closely with our APAC Services and Sales Teams to deliver Ross’s legendary customer service.

What You'll Be Doing:

Demonstrations

• Perform on-site, off-site, online/remote customer demonstrations and tradeshow events
• Responsible for the operational and technical integrity of both the demo and training experience and offer effective solutions for areas of improvement in-house and online
• Set up demo equipment, assist with set-up and prepare/test gear prior to demos
• Provide insights on industry trends and customer feedback to the Sales and Marketing Product Management (MPM) teams
• Maintain above average knowledge base and skill set in the functionality and demonstration of all system features for Ross Solutions
• Develop demonstration techniques, methods and materials for use by other demo staff

Training

• Conduct on-site, off-site and online/remote customer training
• Deliver internal training for Ross staff
• Maintain training equipment and assist with setup, preparation, and testing gear prior to training sessions
• Assist in the development of customer training methods, materials and techniques
• Provide feedback to Product Managers regarding product operation, features, and roadmap
• Participate in the review process for upcoming software feature lists
• Champion customer needs, notably operational features, roll-out, training methods and future feature requirements

What We’re Looking For:

• Educational Background: A diploma or degree, with at least 3 years of hands-on training experience.
• Communication & Presentation Skills: Exceptional verbal and written communication skills, with the ability to present complex ideas clearly and confidently to a variety of audiences.
• Industry Knowledge: Strong understanding of graphic design, production, and customer needs, and applications.
• Experience in Live Production: Proven experience working with production workflows for live events. · Knowledge of use of Ross Video products and workflows is a plus.
• Technical Expertise: Knowledge of Virtual Solutions and Broadcast Camera Motion Control Systems is a valuable asset.
• Eagerness to Learn: A willingness to learn how to demonstrate and train others on Ross products and solutions, with a strong interest in technology.
• Organized & Detail-Oriented: Highly organized with a sharp attention to detail, ensuring smooth execution of demos and training sessions.
• Problem-Solving Skills: Strong analytical and troubleshooting abilities, with the capacity to resolve issues efficiently under pressure.
• Adaptability: Ability to thrive in fast-paced environments and adjust to changing demands and priorities.
• Ready to Travel for Work: A valid passport and the willingness to travel internationally to customer sites, major tradeshows, and events as needed, with up to 50% travel required.

If you're ready to make an impact, drive innovation, and work with a talented, global team, this is the perfect role for you!

Apply now: Click the URL below to take the next step in your career. https://us242.dayforcehcm.com/CandidatePortal/en-US/rossvideo/Posting/View/7430?source=LinkedIn

Retail Sales Specialist (Luxury Watches)

Salary: Basic $2200 - $2800 + $100 attendance allowance + $100 flexi allowance upon confirmation + Commission

Gross salary: $2800 - $4000

Working Days: 5 & 6 days per week, 6 days off per month; 11am-9pm

Location: Wisma Atria / Bugis Junction / Chinatown Point / Raffles City

Summary

The Retail Watch Specialist is responsible for the day-to-day duties at the retail outlet, including sales, stocks, and ensuring proper housekeeping. They are in constant contact with their customer and responsible for ensuring that they give great customer service so as to drive sales.

Job scope:

• Provide customer service, product knowledge and recommendations to retail customers.
• Assist in inventory management and housekeeping at the retail outlets.
• Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.
• Maintain and manage the POS/Cashier
• Assist in ad-hoc job scope assigned by store manager/supervisor.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is looking for a B2B customer-centric Customer Service Specialist to fulfil global order management, achieving a high level of efficiency and customer satisfaction. This role will work alongside with global and regional teams from sales, technical teams as well as customer service peers to ensure prompt and quality customer care to their clients.

Highlights:

• Central west area Perm, 5 days, hybrid and flexible working style.
• MNC environment with AWS, variable bonuses and other attractive perks.
• Exposure to global clients and occasional overseas travelling.

Responsibilities

• Taking ownership of assigned clients and portfolios to uphold high level of accurate and complete order processing standards for each order request, providing timely and prompt customer services.
• Prepare and ensure accuracy in all administrative document including creating and updating system on order entry, pick and pack, delivery documentation.
• Monitor production to shipment status and provide timely updates to clients as well as other functional teams including production, sales, finance, shipping, warehouse etc. to ensure timely and completeness of all order requests.
• Tracks and resolves all issues/enquires pertaining to technical, customer satisfaction, product return, billing and credit issues with proper communication with internal technical/functional team and external stakeholders.
• Manage pricing quotes as per company guidelines.
• Interpret information on sales promotions, discounts by entering updates in SAP system. Assist Regional Sales Managers to identify any business opportunities within assigned territories to achieve overall targets.
• Constant reviewing customer satisfaction level and tracking of complaints to build, improve and maintain high level of engagement and quality support to new and existing clients.

Requirements

• Minimum 3 years of relevant B2B customer service/order management/logistics coordination experiences. Preferably from similar fast paced, manufacturing industry, especially from pharma and medical products industry.
• A committed, pro-active and meticulous personality with proven multitasking ability to fulfil multiple tasks with different datelines, ability to deal with stressful and acute situations independently when arises.
• Strong interpersonal and communication skills in English, with ability to interface with diverse group of internal and external stakeholders across different regions, culture and time zones, in a professional and diplomatic manner.
• Proficient in MS Office, and SAP Hana preferably.
• Open to flexible hours, late night calls and occasional travels to accommodate international and US stakeholders/clients

NOTE: Position title may change based on candidate's experience, qualifications, and company structure at time of offer. This is to ensure alignment with candidate and organizational needs.

The selection process involves careful consideration, and only shortlisted candidates will be contacted. We extend our gratitude to all applicants for their interest and effort in applying.

Principal Consultant: Amber Chen | Registration Number: R22108633 | EA License Number: R1110404

[Job ID: 764053]

Responsibilities:

• Provide on-site user application support to customers on-site or virtually by visits, phone calls, email communications;
• Assist the sales team in tender presentation and product demonstrations;
• Assist Product Manager and/or Service Unit in setting up the system parameters, running evaluation, correlation, and validation based on hospital protocol, and work with service engineers as required during installation;
• Assist in systems result troubleshooting;
• Conduct user training and operator certification, including Safety reporting and escalation;
• Manage workflow in single or multi-site settings, and enhance efficiency across all laboratory disciplines with Laboratory Information System (LIS) solutions.
• Provide LIS support for the laboratory and Hospital Information System (HIS) support including operation, maintenance, and troubleshooting of the Point-of-care instrumentation system;
• Accurately document and track changes made to the Point-of-care instrumentation system.
• Any other ad-hoc assigned.

Requirements:

• 2 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management.
• Prior work experience from Respiratory/ICU/Critical Care Departments in local government or private institutions would be essential.
• Knowledge on various patient monitoring devices.
• Good communication & presentation skills
• Good computer skills, especially in MS Office (Word / Excel / Powerpoint)
• Well disciplined, self-motivated and able to work independently
• Meticulous and organized personality
• Positive attitude and willingness to learn.

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Ong Jia Hao Lavis

EA Personnel Registration Number: R21100883

EA License no.: 07C5771

IT Architecture, Senior Specialist - Order to Cash - eCommerce

Join our innovative IT team at the forefront of delivering cutting-edge eCommerce solutions. As an OTC eCommerce Architecture, you will have the opportunity to propose innovative solutions and enable new organizational capabilities. You will be part of a team that values collaboration and productivity, and you will play a crucial role in supporting our Animal Health eCommerce Product. If you are a hands-on specialist with a strong knowledge of eCommerce and a passion for driving developments in SAP Commerce Cloud implementations, we invite you to apply.

Responsibilities

• Collaborate with the Global Business Process Lead on eCommerce, commercial stakeholders, and stream leads to ensure appropriate integration of eCommerce processes across the organization.
• Deliver architectural directions for key strategic initiatives to the Order to Cash IT Portfolio priorities.
• Drive realization of the Roadmap for Business process integration and emerging business needs
• Provide technical consultation to support the development of eCommerce Cloud and manage daily operations within the eCommerce Product Team.
• Define and implement integrations to systems and solutions that meet business requirements.
• Work primarily on SAP Commerce Cloud technical settings and configurations, rollout approach, and execute implementations.
• Architect custom extensions, create and handle products and product variants, and implement language and currency management.
• Translate business requirements into Commerce Cloud technical settings.
• Ensuring that product roadmap and architectural standards optimally align with business objectives.
• Foster the agile mindset for the rapid evaluation and evolution of technology products that leverage digital technologies.

Qualifications

Required

• Bachelor of Art or Bachelor of Science
• Minimum 5 years as a SAP Commerce Cloud/Hybris professional with experience in e-Commerce, Content Management & Migrations, Supply Chain applications implementations.
• 1 to 2 full life cycle implementations using SAP Commerce/Hybris.
• Experience with implementing SAP Commerce/Hybris eCommerce modules: cart, personalization, catalog, promotions, checkout, order management and customer service and its integration with other applications, like SAP and CRM solutions.
• Previous experience working with SAP Commerce/Hybris cockpits PCM, WCMS, HMC, Impex, and SAP Commerce/Hybris accelerators.
• Expertise in integrations to other applications like Payment, Taxing, Shipping, and other social and analytics applications solutions.
• Excellent communication skills, written and verbal.

Preferred

• Hands on experience in SAP Sales & Distribution Order management configuration
• Pharma/Global experience.
• Exposure to headless eCommerce solutions.
• Experience in J2EE.
• Understanding on Deployment and architecture of enterprise applications using SAP Cloud services or any Hosting providers like AWS, Azure.
• Prior experience in delivering Agile methodologies.

Our client is an Oil & Gas MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a HSE Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Promote a strong HSE culture to ensure effective implementation of safety procedures.
• Carry out thorough inspections of safety equipment, including fire extinguishers and lifting devices, as well as emergency response systems.
• Review and assess preventive action reports to enhance safety measures.
• Confirm that Activity Risk Assessments (ART) are conducted correctly for all work activities.
• Advise management on compliance with HSE policies and legal requirements for all facilities.
• Provide HSE guidance to line managers and supervisors regarding safety issues.
• Coordinate with regulatory bodies on matters related to health, safety, and environmental compliance.
• Investigate workplace incidents and analyze patterns to recommend corrective actions.
• Work with management and external organizations to develop and deliver effective health and safety training programs.
• Evaluate the success of internal training initiatives related to health, safety, and environmental practices.
• Perform internal audits and site assessments to ensure compliance with health and safety policies, and participate in client and external audits as required.
• All other adhoc duties as assigned.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 5 years relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

SPD Scientific is a leading distributor of laboratory reagents, instruments and solutions to the lifescience, diagnostics and industrial markets. The company is committed to provide high quality products and solutions to improve accuracy and efficiency to laboratories across a wide market segment.

About the job

Introduce and promote labwares and consumables and general equipment product lines, garnering market awareness as stipulated by the management in terms of given demographics, industry and technological sectors.

Responsibilities

• Plan selling activities for the assigned territories, identify potential clients through research, networking, and various prospecting methods like cold calling, email campaigns, and social media outreach.
• Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
• Work to meet or exceed individual and team sales targets by closing deals and generating revenue and optimal gross profits for the company.
• Effectively present and demonstrate the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
• Discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfillment of client’ orders.
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to ensure full client satisfaction and convey customer feedback for improvements.
• Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
• Continuously enhance product knowledge and stay informed of market developments, competitors’ activities and products’ information to remain competitive and effective in addressing customers and their needs.
• Any other duties assigned by Senior Management team.

Requirements

• Bachelor degree in Biotechnology / Medical Technology / Lifesciences / Food Technology / Biomedical / Sciences related
• At least 1 year of Sales related experience
• Strong presentation skills and eloquent
• Team player and hands-on in initiatives and projects
• Thrive on challenges, strong problem-solving and analytical skills
• Proficient in Microsoft Office skills

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Manage the reception area to ensure cleanliness and organization.
• Greet, serve drinks and maintain a professional and inviting atmosphere for all guests.
• Answer and direct incoming phone calls promptly and professionally.
• Handle all incoming and outgoing mail and packages.
• Liaise with Management office for maintenance and other office matters.
• Manage office supplies and keep inventory of front desk supplies.
• Assist with general administrative tasks as required.

Requirements

• Previous experience in a similar role.
• Good communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks simultaneously.
• Singaporean or SPR only.

PeopleSearch, one of South East Asia’s Best Managed Companies is hiring an Executive Search Consultant! We’ve provided impeccable executive search services and delivery for over 20 years. Join us in transforming lives through Elevating Careers and Empowering Businesses!

What to Expect as an Executive Search Consultant:

· Specialize in providing human capital solutions

· Sourcing for best-fit candidates through niche market research, key profiling assessments, and cold-

calling

· Market mapping and performing focused headhunting in specific talent pools

· Develop strong professional relations with clients and candidates

Mentorship

We foster a culture of continuous learning and development, where each new consultant is paired with a seasoned mentor for guidance and support to reach your full potential.

Benefits:

· A clear pathway for career progression and leadership opportunities

· A comprehensive internal database to set you up for success

· Attractive incentive programs

What we are looking for:

· Experience in industries such as Banking, Manufacturing, Technology, Finance, Life Sciences, and

Healthcare is preferred

· Degree in any discipline

· Good communication skills

· Highly driven individuals who have a desire for career advancement

· A team player who enjoys interacting with people, sales driven, and works well in a fast-paced

environment

· The ability to effectively build relationships across all levels of the organization

*We regret to inform only shortlisted candidates will be notified.

Job order: 779935

Responsibilities:

• Arrange daily shipment and coordinate with forwarders.
• Arrange and liaise with Freight Forwarders on shipping bookings, follow-up on complete set of shipping documents.
• Pre-advise complete set of Shipping Documentations to internal and external Customers.
• Handle Shipment for all machines model, including crating and fork-lift arrangement and coordination.
• Handle all shipping activities and processing of shipping documents.
• Arrange fumigation of crate as required.
• Prepare shipping documents such as shipping invoice, credit note, packing list, delivery order, certificate of origin
• Prepare, packaging and send the spare parts require support for customer
• Perform any other ad hoc duties assigned.

Requirements:

• Minimum Nitec and above
• Possess 2 years of relevant working experience in Shipping.

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771